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Destiny secures unified communications services with Oracle Communications
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class="rh04 rh04v2 bgimg" data-trackas="rh04" data-ocomid="rh04" data-a11y="true" data-bgimg="https://www.oracle.com/a/ocom/img/rh04bg-09.png"><div class="rh04w1 cwidth"><div class="rh04w2 rw-neutral-00bg"><div class="rh04w4"><div class="rh04bc1"><ol><li><a data-client-link="true" href="/be/index.html">Oracle Belgium</a></li><li><a data-client-link="true" href="/be/customers/">Customer References</a></li></ol></div><div class="rh04w5"><header class="rw-ctitle"><h1 class="rwaccent">Destiny secures unified communications services with Oracle Communications</h1></header><div class="rh04desc"><!DOCTYPE html><p>Using <a href="https://www.oracle.com/industries/communications/service-providers-network/products/session-border-controller/">Oracle Session Border Controllers</a>, Belgian telecom provider Destiny can offer its customers secure unified communications, such as voice services.</p> </div></div></div><div class="rh04w6"><section class="rc86 rc86v1 rc86static" data-trackas="rc86"><div class="rc86w1 "><div class="rc86social"><div class="rc86label">Share<!-- -->:</div><a href="#" class="sharelink icn-img icn-facebook" data-sharetype="facebook" title="Share on Facebook" aria-label="Share on Facebook"><span></span></a><a href="#" class="sharelink icn-img icn-twitter" data-sharetype="twitter" title="Share on Twitter" aria-label="Share on Twitter"><span></span></a><a href="#" class="sharelink icn-img icn-linkedin" data-sharetype="linked-in" title="Share on Linkedin" aria-label="Share on Linkedin"><span></span></a><a href="#" class="sharelink icn-img icn-email" data-sharetype="email" title="Share on Email" aria-label="Share on Email"><span></span></a></div></div></section></div></div><div class="rh04w3"><div class="f22 f22v3 cpad" data-trackas="f22" data-ocomid="f22" data-a11y="true"><div class="f22w1 cwidth"><div class="f22w2"><section class="rc39 rc39v2 cpad"><div class="rc39w5 cwidth"><div class="rc39w8 withoutImg"><blockquote><p>“<!-- -->Oracle Communications Solutions will help us as we continue to grow, helping us to remain distinct by resolving problems quickly, ensuring SLA compliance, and identifying patterns in traffic that improve network planning and help Europe’s most innovative companies remain dynamic, agile, and adaptable.<!-- -->”</p><footer>Samuel De Wever<!-- -->, <span>Chief Technology Officer, Destiny</span></footer></blockquote></div></div></section></div><div class="f22w2 f22sidebar"><section class="rc57 rc57v0 cpad" data-trackas="rc57:products-used" data-ocomid="rc57"><div class="rc57w1 cwidth rw-strip" style="--customstrip:url(https://www.oracle.com/a/ocom/img/rwstrip-stories.png)"><div class="rc57w2"><div class="rc57w3"><h4 class="rw-ptitle">Products list</h4><ul><li><a href="https://www.oracle.com/industries/communications/service-providers-network/products/session-border-controller/">Oracle Communications Session Border Controller (SBC) </a></li></ul></div></div></div></section></div></div></div></div></div></section><section class="rc38 rc38v2 cwidth cpad" data-trackas="rc38"><div class="rc38w1 cwidth-06"><h4>Business challenges</h4><div class="rc38descr"><!DOCTYPE html><p>Destiny started out as two brothers working in a basement. They turned the company into one of the fastest-growing B2B telecom operators in Europe, with highly customized communications solutions tailored to the needs of individual businesses.</p> <p>While other communications service providers largely ignore businesses with up to 500 employees, Destiny has an entrepreneurship-focused culture that makes it agile enough to innovate in this underserved market.</p> <p>Its focus is specialized cloud communication solutions and digital marketplaces for cloud services—something the most innovative enterprises in Europe need urgently. With COVID-19, this need is even greater, as an unprecedented number of employees are working from home. That fact has attracted more interest in Microsoft TEAMS functionality, which is why Destiny runs its Microsoft voice services through TEAMS Direct Routing with certified <a href="https://www.oracle.com/industries/communications/service-providers-network/products/session-border-controller/">Oracle Session Border Controllers (SBCs)</a> to deliver real-time communications such as VoLTE, VoIP, video conferencing and calling, presence, and instant messaging.</p> </div></div></section><section class="rc38 rc38v2 cwidth cpad" data-trackas="rc38"><div class="rc38w1 cwidth-06"><h4>Why Destiny Chose Oracle</h4><div class="rc38descr"><!DOCTYPE html><p><a href="https://www.oracle.com/industries/communications/service-providers-network/products/session-border-controller/">Oracle SBC</a> is certified to deliver Teams Direct Routing in a multitenant fashion, enabling Destiny to offer hosted telephony integration into Teams for more revenue opportunities via cloud voice services.</p> <p>Destiny selected Oracle SBC because it was first to market with important features for interoperability and virtualization, which is key in preparing for future needs with a single platform.</p> </div></div></section><section class="rc38 rc38v2 cwidth cpad" data-trackas="rc38"><div class="rc38w1 cwidth-06"><h4>Results</h4><div class="rc38descr"><!DOCTYPE html><p>In addition to security and flexibility, Destiny wanted an “always-available” approach that further differentiates the telecom from others. Destiny guarantees that within four hours, critical issues on their connectivity services will either be resolved or a temporary fix will be put in place, such as a back-up router in case a service interruption occurs.</p> <p>Crucial to that approach is the <a href="https://www.oracle.com/industries/communications/service-providers-network/products/operations-monitor/">Oracle Communications Operations Monitor solution</a>, which gives Destiny insight into phone calls and session quality, regardless of location, the network, or the service provider. With Operations Monitor, Destiny rapidly finds any problems on the IP communications network to ensure the customer experience remains positive. Proactive network monitoring covers a wide variety of standalone KPIs, as well as custom ones for voice network monitoring, service accessibility, retention, and integrity—all of which can be aggregated by service, site, and customer. Destiny can access KPIs through configurable dashboards, SNMP, and REST-based APIs.</p> <p>Operations Monitor is complemented by the <a href="https://www.oracle.com/industries/communications/enterprise-communications/products/interactive-session-recorder/">Oracle Communications Interactive Session Recorder</a>, which helps Destiny customers, such as insurers and financial institutions, meet stringent regulatory requirement to record communications with customers, and all without the cost and complexity usually associated with enterprise compliance.</p> </div></div></section><section class="rc38 rc38v2 cwidth cpad"><div class="sh-pubdate cwidth-06 rc38w1"><span class="pub-label">Published<!-- -->:</span>March 5, 2021</div></section></div><section class="rc42 rc42v0 cpad cwidth" data-ocomid="rc42"><div class="rc42w1 cwidth-06"><div class="col-framework col2 col-gutters"><div class="col-w1" data-trackas="rc42:learn-more"><div class="col-item"><div class="col-item-w1"><h4>Learn more</h4><ul class="ulist"><li><a href="https://www.oracle.com/a/ocom/docs/industries/communications/ms-teams-carrier-scenario-sb.pdf" target="_blank" rel="noreferrer">White paper: Oracle certifies Oracle Session Border Controller (SBC) portfolio with Microsoft Teams<span class="sr-only">, opens in new tab</span></a></li><li><a href="https://www.oracle.com/industries/communications/service-providers-network/products/session-border-controller/" target="_self" rel="noreferrer">Data sheet: Trusted communications across IP network borders</a></li></ul></div></div><div class="col-item" data-trackas="rc42:products-used"><div class="col-item-w1"><h4>Products list</h4><ul class="ulist"><li><a href="https://www.oracle.com/industries/communications/service-providers-network/products/session-border-controller/">Oracle Communications Session Border Controller (SBC) </a></li></ul></div></div></div></div></div></section></section><div id="pfCarouselWidget"></div></main><section role="contentinfo" aria-label="footer"></section></div><script language="JavaScript" async="" src="https://www.oracle.com/us/assets/metrics/ora_storyhub.js"></script></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"preview":false,"locale":"be","previewToken":null,"story":{"id":"CORE09B63FFCBFA24CD6984502754B9A6FC0","type":"SH-PublicStory","typeCategory":"ContentType","name":"Destiny secures unified communications services with Oracle Communications","description":"","slug":"en/destiny","language":"en","translatable":true,"createdDate":{"value":"2021-10-08T07:06:49.787Z","timezone":"UTC"},"updatedDate":{"value":"2023-08-10T03:16:59.612Z","timezone":"UTC"},"fileExtension":"contentItem","fields":{"story_products":[{"id":"COREC7014DD6913F46B388AB75909537CAEB","type":"SH-ProductDetail","typeCategory":"ContentType","name":"Oracle Communications Session Border Controller (SBC) 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