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data-bg-override="0" data-bg-color="" data-fadeout="" data-fadeout-percentage="30" data-parallax-content="" data-parallax-content-sense="30" data-row-effect-mobile-disable="true" data-img-parallax-mobile-disable="true" data-rtl="false" data-custom-vc-row="" data-vc="7.9" data-is_old_vc="" data-theme-support="" data-overlay="false" data-overlay-color="" data-overlay-pattern="" data-overlay-pattern-opacity="" data-overlay-pattern-size="" data-hide-row=" uvc_hidden-lg uvc_hidden-ml uvc_hidden-md uvc_hidden-sm uvc_hidden-xs uvc_hidden-xsl " ></div><section class="l-section wpb_row container breadcrumb2 height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div></div></section><section class="l-section wpb_row us_custom_8e02cec2 height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-4 wpb_column vc_column_container link_drank_gree has_bg_color"><div class="vc_column-inner us_custom_080a256d"><div class="wpb_wrapper"><h2 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1, ocultar us_custom_cda6f729" >EN QU脠 US PODEM AJUDAR?</h2><div class="wpb_text_column"><div class="wpb_wrapper"><p><strong><u><a href="/atencio-al-client/consultes/" rel="noopener">Formulari de Consultes</a></u></strong></p> <p><strong><u><a href="/atencio-al-client/reclamacions/" rel="noopener">Formulari de Queixes i reclamacions</a></u></strong></p> <p><strong><u><a href="/atencio-al-client/suggeriments/" rel="noopener">Formulari de Suggeriments i agra茂ments</a></u></strong></p> <p><strong><u><a href="/atencio-al-client/centres-presencials/" rel="noopener">Centres d鈥檃tenci贸 al client</a></u></strong></p> <p><strong><u><a href="/atencio-al-client/justificants/" rel="noopener">Justificants de retard</a></u></strong></p> <p><strong><u><a href="/faq/">Preguntes freq眉ents</a></u></strong></p> <p><strong><u><a href="/atencio-al-client/condicions-d-us/">Condicions d鈥檜tilitzaci贸</a></u></strong></p> <p><strong><u><a href="https://www4.caixabank.es/apl/pagos/index_ca.html" target="_blank" rel="noopener">Pagament de percepcions m铆nimes</a></u></strong></p> <p><strong><u><a href="https://web.gencat.cat/ca/tramits/tramits-temes/Peticio-generica?category=72461610-a82c-11e3-a972-000c29052e2c" target="_blank" rel="noopener">Acc茅s al tr脿mit de peticions gen猫riques de la Generalitat de Catalunya</a></u></strong></p> </div></div></div></div></div><div class="vc_col-sm-8 wpb_column vc_column_container link_drank_gree"><div class="vc_column-inner us_custom_aa4000ee"><div class="wpb_wrapper"><h1 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1 us_custom_cda6f729" >CONTACTEU AMB NOSALTRES</h1><div class="wpb_text_column us_custom_1e0e9307"><div class="wpb_wrapper"><p>Ens podeu contactar a trav茅s dels seg眉ents canals:</p> </div></div><div class="vc_empty_space" style="height: 15px"><span class="vc_empty_space_inner"></span></div><div class="g-cols wpb_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><h3 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1 us_custom_cda6f729" >Des del web d'FGC</h3><div class="wpb_text_column"><div class="wpb_wrapper"><p><a href="/atencio-al-client/consultes/">Formulari de consultes</a><br /> <a href="/atencio-al-client/reclamacions/">Formulari de queixes i reclamacions</a><br /> <a href="/atencio-al-client/suggeriments/">Formulari suggeriments i agra茂ments</a></p> </div></div><div class="vc_empty_space" style="height: 15px"><span class="vc_empty_space_inner"></span></div></div></div></div></div><div class="g-cols wpb_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><h3 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1 us_custom_cda6f729" >Per t猫lefon</h3><div class="wpb_text_column"><div class="wpb_wrapper"><p>Tel猫fon d鈥檌nformaci贸 <strong class="quasi_li">012 GENCAT.CAT</strong><br /> Tel猫fon de reclamacions <strong class="quasi_li">900 90 15 15</strong><br /> Tel猫fon per a persones amb discapacitat auditive (WhatsApp o SMS) <strong class="quasi_li">675 78 70 02</strong></p> </div></div><div class="vc_empty_space" style="height: 15px"><span class="vc_empty_space_inner"></span></div></div></div></div></div><div class="g-cols wpb_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><h3 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1 us_custom_cda6f729" >Atenci贸 presencial a les estacions</h3><div class="wpb_text_column"><div class="wpb_wrapper"><p>Trobareu personal d鈥檃tenci贸 a totes les estacions d鈥橣GC. En cas que necessiteu informaci贸 o ajuda i no trobeu a l鈥檃gent d鈥檈stacions, tamb茅 disposeu d鈥檌nt猫rfons a tots els vest铆buls i a les andanes.</p> </div></div><div class="vc_empty_space" style="height: 15px"><span class="vc_empty_space_inner"></span></div></div></div></div></div><div class="g-cols wpb_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><h3 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1 us_custom_cda6f729" >A les xarxes socials</h3><div class="wpb_text_column"><div class="wpb_wrapper"><p><a href="https://twitter.com/fgc" target="_blank" rel="noopener noreferrer">X @fgc</a></p> </div></div><div class="vc_empty_space" style="height: 15px"><span class="vc_empty_space_inner"></span></div></div></div></div></div><div class="g-cols wpb_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><h3 style="text-align: left" class="vc_custom_heading vc_do_custom_heading encabezado1 us_custom_cda6f729" >A trav茅s de la nostra App</h3><div class="wpb_text_column"><div class="wpb_wrapper"><p>Descarrega鈥檛 l鈥橝pp per<a href="https://play.google.com/store/apps/details?id=com.iboomobile.fgc&hl=es" target="_blank" rel="noopener noreferrer"> Android<br /> </a>Descarrega鈥檛 l鈥橝pp per<a href="https://itunes.apple.com/es/app/fgc/id481225824?mt=8" target="_blank" rel="noopener noreferrer"> IOS </a></p> </div></div></div></div></div></div></div></div></div></div></div></section><section class="l-section wpb_row us_custom_cb911cf0 height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner"><div class="wpb_wrapper"><section class="l-section wpb_row us_custom_82104407 link_drank_gree height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-12 wpb_column vc_column_container"><div class="vc_column-inner us_custom_9ab4437c"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_ac7f09d1 has_text_color"><div class="wpb_wrapper"><p>Centres d鈥檃tenci贸 al client</p> </div></div><div class="g-cols wpb_row us_custom_9ffd512c via_flex valign_top type_default stacking_default"><div class="vc_col-sm-6 wpb_column vc_column_container has_bg_color"><div class="vc_column-inner us_custom_72565e22"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_d8ec7102 has_text_color"><div class="wpb_wrapper"><p><img decoding="async" style="vertical-align: middle; margin-right: 10px;" src="/wp-content/uploads/2020/05/comunic.png" alt="" />Pla莽a Catalunya</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Ubicaci贸</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><p>Situat al vest铆bul costat carrer Bergara de l’estaci贸 de Pla莽a Catalunya. L鈥檃cc茅s per a persones amb mobilitat redu茂da (PMR) per l鈥檃scensor situat al carrer de Bergara, n煤m. 7, encreuament amb carrer de Balmes.</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Horari</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><div class="value">De 8 a 20 h<br /> (de dilluns a divendres feiners)</div> </div></div><div class="wpb_text_column us_custom_0d2adab9 has_text_color"><div class="wpb_wrapper"><p><a href="https://citaprevia.fgc.cat/fgc/?idioma=ca_ES&id_oficina_sele=1#nbb" aria-label="Demanar cita pr猫via per anar a l'oficina seleccionada">Demanar cita pr猫via<img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div><div class="wpb_text_column us_custom_c97ae674 has_text_color"><div class="wpb_wrapper"><p><a title="Consulta ubicaci贸 a Google" href="https://goo.gl/maps/aSbmMAXEq7mxWbMAA" aria-label="Consulta ubicaci贸 a Google">Consulta ubicaci贸 a Google Maps<img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div></div></div></div><div class="vc_col-sm-6 wpb_column vc_column_container has_bg_color"><div class="vc_column-inner us_custom_54cf9f5b"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_d8ec7102 has_text_color"><div class="wpb_wrapper"><p><img decoding="async" style="vertical-align: middle; margin-right: 10px;" src="/wp-content/uploads/2020/05/comunic.png" alt="" />Pla莽a Espanya</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Ubicaci贸</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><p>Es troba situat al vest铆bul costat Gran Via de les Corts Catalanes de l’estaci贸 de Pla莽a Espanya. L鈥檃cc茅s per a persones amb mobilitat redu茂da (PMR) per l’ascensor situat a Pla莽a Espanya, n煤m. 1, encreuament amb la Gran Via de les Corts Catalanes al costat de la Fira de Montju茂c.</p> </div></div><div class="wpb_text_column us_custom_bfa8ded2 has_text_color"><div class="wpb_wrapper"><p>Horari</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><p>De 9 a 14 h i<br /> de 16 a 18:30 h.<br /> (de dilluns a divendres)</p> <p>Agost: De 9 a 14 h. (de dilluns a divendres)</p> </div></div><div class="wpb_text_column us_custom_0d2adab9 has_text_color"><div class="wpb_wrapper"><p><a href="https://citaprevia.fgc.cat/fgc/?idioma=ca_ES&id_oficina_sele=0#nbb" aria-label="Demanar cita pr猫via per anar a l'oficina seleccionada">Demanar cita pr猫via<img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div><div class="wpb_text_column us_custom_c97ae674 has_text_color"><div class="wpb_wrapper"><p><a title="Consulta ubicaci贸 a Google" href="https://goo.gl/maps/ZAfRnM6rnZSTyeoy9" aria-label="Consulta ubicaci贸 a Google">Consulta ubicaci贸 a Google Maps<img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div></div></div></div></div><div class="g-cols wpb_row us_custom_9ffd512c via_flex valign_top type_default stacking_default"><div class="vc_col-sm-6 wpb_column vc_column_container has_bg_color"><div class="vc_column-inner us_custom_72565e22"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_1187cbfb has_text_color"><div class="wpb_wrapper"><p><img decoding="async" style="vertical-align: middle; margin-right: 10px;" src="/wp-content/uploads/2020/05/comunic.png" alt="" />Estaci贸 de Balaguer</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Ubicaci贸</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><p>Es troba situat al vest铆bul de l’estaci贸 de Balaguer. L鈥檃cc茅s per a persones amb mobilitat redu茂da (PMR) per la rampa d鈥檃cc茅s directe des del carrer de la Noguera Pallaresa, n煤m. 1 de Balaguer.</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Horari</p> </div></div><div class="wpb_text_column us_custom_7366f3f5 has_text_color"><div class="wpb_wrapper"><div class="value">De 8 a 20 h</div> </div></div><div class="wpb_text_column us_custom_f14a045c has_text_color"><div class="wpb_wrapper"><p><a href="/cdn-cgi/l/email-protection#56353534373a37312333241630313578353722"><span class="__cf_email__" data-cfemail="e7848485868b8680928295a7818084c9848693">[email protected]</span></a></p> </div></div><div class="wpb_text_column us_custom_a2624e7d has_text_color"><div class="wpb_wrapper"><p><a title="Consulta ubicaci贸 a Google" href="https://goo.gl/maps/NvpUDXXQvJ9dqYge8" aria-label="Consulta ubicaci贸 a Google">Consulta ubicaci贸 a Google Maps<img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div></div></div></div><div class="vc_col-sm-6 wpb_column vc_column_container has_bg_color"><div class="vc_column-inner us_custom_54cf9f5b"><div class="wpb_wrapper"><div class="wpb_text_column us_custom_d8ec7102 has_text_color"><div class="wpb_wrapper"><p><img decoding="async" style="vertical-align: middle; margin-right: 10px;" src="/wp-content/uploads/2020/05/comunic.png" alt="" />Oficina de Confecci贸 de Carnets de Pensionista d鈥橣GC</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Ubicaci贸</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><p>Servei exclusiu de tramitaci贸 del Carnet de pensionista d鈥橣GC. L鈥檃cc茅s directe des del carrer de l鈥橝venir, 6 de Barcelona.</p> </div></div><div class="wpb_text_column us_custom_49b00f61 has_text_color"><div class="wpb_wrapper"><p>Horari</p> </div></div><div class="wpb_text_column us_custom_7071ba1f has_text_color"><div class="wpb_wrapper"><div class="value">9:00-13:45h / 15:00-18:30h<br /> (de dilluns a divendres feiners)</div> </div></div><div class="wpb_text_column us_custom_19afb986 has_text_color"><div class="wpb_wrapper"><p><a href="https://webcitaprevia.es/citasWeb.fgc/citas.php?Lang=1" target="_blank" rel="noopener" aria-label="Demanar cita pr猫via per anar a l'oficina seleccionada"><span class="s1">Demanar cita pr猫via</span><img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div><div class="wpb_text_column us_custom_c97ae674 has_text_color"><div class="wpb_wrapper"><p><a title="Consulta ubicaci贸 a Google" href="https://www.google.es/maps/place/Carrer+de+l'Avenir,+6,+08006+Barcelona/@41.3976281,2.1473923,17z/data=!4m5!3m4!1s0x12a4a29ec90acff7:0xd215997652984e3c!8m2!3d41.3976593!4d2.1495903" target="_blank" rel="noopener noreferrer" aria-label="Consulta ubicaci贸 a Google">Consulta ubicaci贸 a Google Maps<img decoding="async" style="vertical-align: middle; margin-left: 10px;" role="presentation" src="/wp-content/uploads/2020/05/right-1.png" alt="" /></a></p> </div></div></div></div></div></div></div></div></div></div></div></section> </div></div></div></div></div></section><section class="l-section wpb_row us_custom_f88c2bc0 container height_medium"><div class="l-section-h i-cf"><div class="g-cols vc_row via_flex valign_top type_default stacking_default"><div class="vc_col-sm-4 wpb_column vc_column_container columna_izq"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="vc_col-sm-8 wpb_column vc_column_container"><div class="vc_column-inner"><div 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data-value="CA">Catal谩n</li> <li role="option" tabindex="0" @click="changeLanguage('ES')" data-value="ES">Espa帽ol</li> <li role="option" tabindex="0" @click="changeLanguage('EN')" data-value="EN">Ingles</li> </ul> </div> </header> <main class="chatBox-content" ref="chatBoxContent"> <ul role="listbox" aria-label="Message list" ref="conversation"> <li class="chatBox-content-msg " role="option" tabindex="0"> <div class="chatBox-content-msg-container"> <div class="chatBox-content-msg-avatar" aria-hidden="true"> <img src="https://www.fgc.cat/wp-content/plugins/chatbot/assets/avatar.png" alt=" " aria-hidden="true"/> </div> <div class="chatBox-content-msg-list"> <p class="chatBox-content-msg-text first-text"></p> <button class="chatBox-content-msg-question q-1" :class="{'active': id_generico == id_selected, 'hide': id_generico != id_selected && 0 != id_selected}" @click="init(id_generico, 'id_generico')"></button> <button class="chatBox-content-msg-question q-2" :class="{'active': 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