CINXE.COM
"Exclusion for Public Safety or Inclusion for Gig Employment: Managing " by Arun Rai, Yanzhen Chen et al.
<!DOCTYPE html> <html lang="en"> <head><!-- inj yui3-seed: --><script type='text/javascript' src='//cdnjs.cloudflare.com/ajax/libs/yui/3.6.0/yui/yui-min.js'></script><script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js'></script><!-- Adobe Analytics --><script type='text/javascript' src='https://assets.adobedtm.com/4a848ae9611a/d0e96722185b/launch-d525bb0064d8.min.js'></script><script type='text/javascript' src=/assets/nr_browser_production.js></script> <!-- def.1 --> <meta charset="utf-8"> <meta name="viewport" content="width=device-width"> <title> "Exclusion for Public Safety or Inclusion for Gig Employment: Managing " by Arun Rai, Yanzhen Chen et al. </title> <!-- FILE article_meta-tags.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/article_meta-tags.inc --> <meta itemprop="name" content="Exclusion for Public Safety or Inclusion for Gig Employment: Managing the Tension with a Trilogy of Guardians"> <meta property="og:title" content="Exclusion for Public Safety or Inclusion for Gig Employment: Managing the Tension with a Trilogy of Guardians"> <meta name="twitter:title" content="Exclusion for Public Safety or Inclusion for Gig Employment: Managing the Tension with a Trilogy of Guardians"> <meta property="article:author" content="Arun Rai"> <meta name="author" content="Arun Rai"> <meta property="article:author" content="Yanzhen Chen"> <meta name="author" content="Yanzhen Chen"> <meta property="article:author" content="Yatang Lin"> <meta name="author" content="Yatang Lin"> <meta name="robots" content="noodp, noydir"> <meta name="description" content="Gig platforms seek to create income opportunities, particularly for socially and economically marginalized people who find it challenging to engage in regular employment. Alongside this empowerment, safety concerns over unregulated drivers for transportation network company (TNC) platforms such as Uber and Lyft have led to discourse among policymakers on the necessity of background check laws (BCLs) with different stringency to exclude individuals from TNC jobs. Drawing on theories of labeling, routine activity, and rational choice theory, we conceptualize a trilogy of guardians—the government, TNC platforms, and the community—to safeguard ridesharing while mitigating the social costs of excluding marginalized citizens from TNC jobs. Empirically, we document the shifting of crimes into the property domain as an unintended consequence of the exclusion solution (i.e., BCLs by the government). Our findings indicate that digital safety technologies deployed by TNC platforms to deter crimes (i.e., in-app safety features) can serve as an alternative to BCLs. Moreover, we show that resources provided by the community can inhibit the negative impacts of exclusion by stringent BCL (i.e., through alternative income sources) and enable the effectiveness of deterrence by in-app safety features (i.e., through policing). Our study surfaces a holistic social justice assessment that involves examining the risks of excluding marginalized individuals from gig work and showing that digital technologies expand the solution space to achieve the public safety of citizens and inclusivity in gig employment through enabling the role of each guardian as well as their interdependence."> <meta itemprop="description" content="Gig platforms seek to create income opportunities, particularly for socially and economically marginalized people who find it challenging to engage in regular employment. Alongside this empowerment, safety concerns over unregulated drivers for transportation network company (TNC) platforms such as Uber and Lyft have led to discourse among policymakers on the necessity of background check laws (BCLs) with different stringency to exclude individuals from TNC jobs. Drawing on theories of labeling, routine activity, and rational choice theory, we conceptualize a trilogy of guardians—the government, TNC platforms, and the community—to safeguard ridesharing while mitigating the social costs of excluding marginalized citizens from TNC jobs. Empirically, we document the shifting of crimes into the property domain as an unintended consequence of the exclusion solution (i.e., BCLs by the government). Our findings indicate that digital safety technologies deployed by TNC platforms to deter crimes (i.e., in-app safety features) can serve as an alternative to BCLs. Moreover, we show that resources provided by the community can inhibit the negative impacts of exclusion by stringent BCL (i.e., through alternative income sources) and enable the effectiveness of deterrence by in-app safety features (i.e., through policing). Our study surfaces a holistic social justice assessment that involves examining the risks of excluding marginalized individuals from gig work and showing that digital technologies expand the solution space to achieve the public safety of citizens and inclusivity in gig employment through enabling the role of each guardian as well as their interdependence."> <meta name="twitter:description" content="Gig platforms seek to create income opportunities, particularly for socially and economically marginalized people who find it challenging to engage in regular employment. Alongside this empowerment, safety concerns over unregulated drivers for transportation network company (TNC) platforms such as Uber and Lyft have led to discourse among policymakers on the necessity of background check laws (BCLs) with different stringency to exclude individuals from TNC jobs. Drawing on theories of labeling, routine activity, and rational choice theory, we conceptualize a trilogy of guardians—the government, TNC platforms, and the community—to safeguard ridesharing while mitigating the social costs of excluding marginalized citizens from TNC jobs. Empirically, we document the shifting of crimes into the property domain as an unintended consequence of the exclusion solution (i.e., BCLs by the government). Our findings indicate that digital safety technologies deployed by TNC platforms to deter crimes (i.e., in-app safety features) can serve as an alternative to BCLs. Moreover, we show that resources provided by the community can inhibit the negative impacts of exclusion by stringent BCL (i.e., through alternative income sources) and enable the effectiveness of deterrence by in-app safety features (i.e., through policing). Our study surfaces a holistic social justice assessment that involves examining the risks of excluding marginalized individuals from gig work and showing that digital technologies expand the solution space to achieve the public safety of citizens and inclusivity in gig employment through enabling the role of each guardian as well as their interdependence."> <meta property="og:description" content="Gig platforms seek to create income opportunities, particularly for socially and economically marginalized people who find it challenging to engage in regular employment. Alongside this empowerment, safety concerns over unregulated drivers for transportation network company (TNC) platforms such as Uber and Lyft have led to discourse among policymakers on the necessity of background check laws (BCLs) with different stringency to exclude individuals from TNC jobs. Drawing on theories of labeling, routine activity, and rational choice theory, we conceptualize a trilogy of guardians—the government, TNC platforms, and the community—to safeguard ridesharing while mitigating the social costs of excluding marginalized citizens from TNC jobs. Empirically, we document the shifting of crimes into the property domain as an unintended consequence of the exclusion solution (i.e., BCLs by the government). Our findings indicate that digital safety technologies deployed by TNC platforms to deter crimes (i.e., in-app safety features) can serve as an alternative to BCLs. Moreover, we show that resources provided by the community can inhibit the negative impacts of exclusion by stringent BCL (i.e., through alternative income sources) and enable the effectiveness of deterrence by in-app safety features (i.e., through policing). Our study surfaces a holistic social justice assessment that involves examining the risks of excluding marginalized individuals from gig work and showing that digital technologies expand the solution space to achieve the public safety of citizens and inclusivity in gig employment through enabling the role of each guardian as well as their interdependence."> <meta name="bepress_citation_journal_title" content="Management Information Systems Quarterly"> <meta name="bepress_citation_firstpage" content="1691"> <meta name="bepress_citation_lastpage" content="1720"> <meta name="bepress_citation_author" content="Rai, Arun"> <meta name="bepress_citation_author_institution" content="Georgia State University"> <meta name="bepress_citation_author" content="Chen, Yanzhen"> <meta name="bepress_citation_author_institution" content="Hong Kong University of Science and Technology"> <meta name="bepress_citation_author" content="Lin, Yatang"> <meta name="bepress_citation_author_institution" content="Hong Kong University of Science and Technology"> <meta name="bepress_citation_title" content="Exclusion for Public Safety or Inclusion for Gig Employment: Managing the Tension with a Trilogy of Guardians"> <meta name="bepress_citation_date" content="2024"> <meta name="bepress_citation_volume" content="48"> <meta name="bepress_citation_issue" content="4"> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_download_link.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/article_meta-tags.inc (cont) --> <meta name="bepress_citation_pdf_url" content="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=3944&context=misq"> <meta name="bepress_citation_abstract_html_url" content="https://aisel.aisnet.org/misq/vol48/iss4/21"> <meta name="bepress_citation_issn" content="ISSN 0276-7783/ISSN 2162-9730"> <meta name="bepress_citation_online_date" content=""> <meta name="viewport" content="width=device-width"> <!-- Additional Twitter data --> <meta name="twitter:card" content="summary"> <!-- Additional Open Graph data --> <meta property="og:type" content="article"> <meta property="og:url" content="https://aisel.aisnet.org/misq/vol48/iss4/21"> <meta property="og:site_name" content="AIS Electronic Library (AISeL)"> <!-- Amplitude --> <script type="text/javascript"> (function(e,t){var n=e.amplitude||{_q:[],_iq:{}};var r=t.createElement("script") ;r.type="text/javascript";r.async=true ;r.src="https://cdn.amplitude.com/libs/amplitude-4.5.2-min.gz.js" ;r.integrity="5ceGNbvkytO+PTI82JRl6GwJjVCw6k79kP4le5L5/m0Zny1P7taAF6YVvC4z4Pgj" ;r.onload=function(){if(e.amplitude.runQueuedFunctions){ e.amplitude.runQueuedFunctions()}else{ console.log("[Amplitude] Error: could not load SDK")}} ;var i=t.getElementsByTagName("script")[0];i.parentNode.insertBefore(r,i) ;function s(e,t){e.prototype[t]=function(){ this._q.push([t].concat(Array.prototype.slice.call(arguments,0)));return this}} var o=function(){this._q=[];return this} ;var a=["add","append","clearAll","prepend","set","setOnce","unset"] ;for(var u=0;u<a.length;u++){s(o,a[u])}n.Identify=o;var c=function(){this._q=[] ;return this} ;var l=["setProductId","setQuantity","setPrice","setRevenueType","setEventProperties"] ;for(var p=0;p<l.length;p++){s(c,l[p])}n.Revenue=c ;var d=["init","logEvent","logRevenue","setUserId","setUserProperties","setOptOut","setVersionName","setDomain","setDeviceId","setGlobalUserProperties","identify","clearUserProperties","setGroup","logRevenueV2","regenerateDeviceId","groupIdentify","logEventWithTimestamp","logEventWithGroups","setSessionId","resetSessionId"] ;function v(e){function t(t){e[t]=function(){ e._q.push([t].concat(Array.prototype.slice.call(arguments,0)))}} for(var n=0;n<d.length;n++){t(d[n])}}v(n);n.getInstance=function(e){ e=(!e||e.length===0?"$default_instance":e).toLowerCase() ;if(!n._iq.hasOwnProperty(e)){n._iq[e]={_q:[]};v(n._iq[e])}return n._iq[e]} ;e.amplitude=n})(window,document); amplitude.getInstance().init("1d890e80ea7a0ccc43c2b06438458f50"); </script> <!-- FILE: article_meta-tags.inc (cont) --> <meta name="bepress_is_article_cover_page" content="1"> <!-- sh.1 --> <link rel="stylesheet" href="/misq/ir-journal-style.css" type="text/css" media="screen"> <link rel="alternate" type="application/rss+xml" title="Management Information Systems Quarterly Newsfeed Newsfeed" href="/misq/recent.rss"> <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon"> <link type="text/css" rel="stylesheet" href="/assets/floatbox/floatbox.css"> <link rel="stylesheet" href="/ir-print.css" type="text/css" media="print"> <!--[if IE]> <link rel="stylesheet" href="/ir-ie.css" type="text/css" media="screen"> <![endif]--> <!-- JS --> <script type="text/javascript" src="/assets/jsUtilities.js"></script> <script type="text/javascript" src="/assets/footnoteLinks.js"></script> <!-- end sh.1 --> <script type="text/javascript">var pageData = {"page":{"environment":"prod","productName":"bpdg","language":"en","name":"ir_journal:volume:issue:article","businessUnit":"els:rp:st"},"visitor":{}};</script> </head> <body > <!-- FILE /srv/sequoia/main/data/assets/site/ir_journal/header.pregen --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/header_inherit.inc --><div id="misq"> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/header.pregen --><!-- FILE: /srv/sequoia/main/data/assets/site/mobile_nav.inc --><!--[if !IE]>--> <script src="/assets/scripts/dc-mobile/dc-responsive-nav.js"></script> <header id="mobile-nav" class="nav-down device-fixed-height" style="visibility: hidden;"> <nav class="nav-collapse"> <ul> <li class="menu-item active device-fixed-width"><a href="https://aisel.aisnet.org" title="Home" data-scroll >Home</a></li> <li class="menu-item device-fixed-width"><a href="https://aisel.aisnet.org/do/search/advanced/" title="Search" data-scroll ><i class="icon-search"></i> Search</a></li> <li class="menu-item device-fixed-width"><a href="https://aisel.aisnet.org/communities.html" title="Browse" data-scroll >Browse All Content</a></li> <li class="menu-item device-fixed-width"><a href="/cgi/myaccount.cgi?context=" title="My Account" data-scroll >My Account</a></li> <li class="menu-item device-fixed-width"><a href="https://aisel.aisnet.org/about.html" title="About" data-scroll >About</a></li> <li class="menu-item device-fixed-width"><a href="https://network.bepress.com" title="Digital Commons Network" data-scroll ><img width="16" height="16" alt="DC Network" style="vertical-align:top;" src="/assets/md5images/8e240588cf8cd3a028768d4294acd7d3.png"> Digital Commons Network™</a></li> </ul> </nav> </header> <script src="/assets/scripts/dc-mobile/dc-mobile-nav.js"></script> <!--<![endif]--> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/header.pregen (cont) --> <div id="ais"> <div id="container"> <a href="#main" class="skiplink" accesskey="2" >Skip to main content</a> <div id="header" role="banner"> <a href="https://aisel.aisnet.org" id="banner_link" title="AIS Electronic Library (AISeL)" > <img id="banner_image" alt="AIS Electronic Library (AISeL)" width='980' height='138' src="/assets/md5images/ac4d354af06000e62ed76ac56e644074.png"> </a> <a href="http://ais.site-ym.com/" id="logo_link" title="Association for Information Systems" > <img id="logo_image" alt="Association for Information Systems" width='362' height='140' src="/assets/md5images/6979cf156159b3483ddf6e0614ab67bb.png"> </a> </div> <div id="navigation"> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/ir_navigation.inc --> <div id="tabs" role="navigation" aria-label="Main"><ul><li id="tabfour"><a href="https://aisel.aisnet.org" title="eLibrary Home" ><span>eLibrary Home</span></a></li><li id="tabthree"><a href="http://ais.site-ym.com/" title="AIS Home" ><span>AIS Home</span></a></li><li id="tabtwo"><a href="https://aisel.aisnet.org/cgi/myaccount.cgi?context=" title="eLibrary Login" ><span>eLibrary Login</span></a></li><li id="tabone"><a href="https://aisnet.org/page/MembershipBenefits" title="Join AIS" ><span>Join AIS</span></a></li></ul></div> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/header.pregen (cont) --> </div> <div id="wrapper"> <div id="content"> <div id="main" class="text" role="main"> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/header_inherit.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_breadcrumb.inc --> <ul id="pager"> <li> </li> <li> </li> </ul> <div class="crumbs" role="navigation" aria-label="Breadcrumb"> <p> <a href="https://aisel.aisnet.org" class="ignore" >Home</a> <span aria-hidden="true">></span> <a href="https://aisel.aisnet.org/journals" class="ignore" >Journals</a> <span aria-hidden="true">></span> <a href="https://aisel.aisnet.org/affiliated-journals" class="ignore" >Affiliated Journals</a> <span aria-hidden="true">></span> <a href="https://aisel.aisnet.org/misq" class="ignore" >MISQ</a> <span aria-hidden="true">></span> <a href="https://aisel.aisnet.org/misq/vol48" class="ignore" >Vol. 48</a> <span aria-hidden="true">></span> <a href="https://aisel.aisnet.org/misq/vol48/iss4" class="ignore" >Iss. 4 (2024)</a> </p> </div> <div class="clear"> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/header_inherit.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/journal_title_inherit.inc --> <h1 class="inherit-title"> <a href="https://aisel.aisnet.org/misq" title="Management Information Systems Quarterly" > Management Information Systems Quarterly </a> </h1> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/header_inherit.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/volume/issue/ir_journal_logo.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/header_inherit.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/header.pregen (cont) --> <script type="text/javascript" src="/assets/floatbox/floatbox.js"></script> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/openurl.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_download_link.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_article_header.inc --><div id="sub"> <div id="alpha"><!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc (cont) --><div id='title' class='element'> <h1><a href='https://aisel.aisnet.org/cgi/viewcontent.cgi?article=3944&context=misq'>Exclusion for Public Safety or Inclusion for Gig Employment: Managing the Tension with a Trilogy of Guardians</a></h1> </div> <div class='clear'></div> <div id='authors' class='element'> <h2 class='visually-hidden'>Authors</h2> <p class="author"><a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Arun%20Rai%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%220198ff1c-69a7-4e00-bbbc-62e05c727245%22%29&start=0&context=509156'><strong>Arun Rai</strong>, <em>Georgia State University</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=YjMxYzQ2N2RhYmJhMThhZQ%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:YjMxYzQ2N2RhYmJhMThhZQ== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Arun Rai" class="btn followable">Follow</a><br /> <a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Yanzhen%20Chen%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%2263f0b734-5157-49f4-947d-d3035e513572%22%29&start=0&context=509156'><strong>Yanzhen Chen</strong>, <em>Hong Kong University of Science and Technology</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=ZDQ0NmY3NDBjZDJkZThkYQ%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:ZDQ0NmY3NDBjZDJkZThkYQ== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Yanzhen Chen" class="btn followable">Follow</a><br /> <a href='https://aisel.aisnet.org/do/search/?q=%28author%3A%22Yatang%20Lin%22%20AND%20-bp_author_id%3A%5B%2A%20TO%20%2A%5D%29%20OR%20bp_author_id%3A%28%2291bedd7e-47c5-4875-a692-f94bef69a1b3%22%29&start=0&context=509156'><strong>Yatang Lin</strong>, <em>Hong Kong University of Science and Technology</em></a><a rel="nofollow" href="https://network.bepress.com/api/follow/subscribe?user=NDAyMjQ4NDQwNGFmNTA2Zg%3D%3D&institution=NWQ1NzUyN2I3ZmY0OTU5NQ%3D%3D&format=html" data-follow-set="user:NDAyMjQ4NDQwNGFmNTA2Zg== institution:NWQ1NzUyN2I3ZmY0OTU5NQ==" title="Follow Yatang Lin" class="btn followable">Follow</a><br /> </p></div> <div class='clear'></div> <div id='abstract' class='element'> <h2 class='field-heading'>Abstract</h2> <p>Gig platforms seek to create income opportunities, particularly for socially and economically marginalized people who find it challenging to engage in regular employment. Alongside this empowerment, safety concerns over unregulated drivers for transportation network company (TNC) platforms such as Uber and Lyft have led to discourse among policymakers on the necessity of background check laws (BCLs) with different stringency to exclude individuals from TNC jobs. Drawing on theories of labeling, routine activity, and rational choice theory, we conceptualize a trilogy of guardians—the government, TNC platforms, and the community—to safeguard ridesharing while mitigating the social costs of excluding marginalized citizens from TNC jobs. Empirically, we document the shifting of crimes into the property domain as an unintended consequence of the exclusion solution (i.e., BCLs by the government). Our findings indicate that digital safety technologies deployed by TNC platforms to deter crimes (i.e., in-app safety features) can serve as an alternative to BCLs. Moreover, we show that resources provided by the community can inhibit the negative impacts of exclusion by stringent BCL (i.e., through alternative income sources) and enable the effectiveness of deterrence by in-app safety features (i.e., through policing). Our study surfaces a holistic social justice assessment that involves examining the risks of excluding marginalized individuals from gig work and showing that digital technologies expand the solution space to achieve the public safety of citizens and inclusivity in gig employment through enabling the role of each guardian as well as their interdependence.</p> </div> <div class='clear'></div> <div id='recommended_citation' class='element'> <h2 class='field-heading'>Recommended Citation</h2> <!-- FILE: /srv/sequoia/main/data/journals/aisel.aisnet.org/misq/assets/ir_citation.inc --> Rai, Arun; Chen, Yanzhen; and Lin, Yatang. 2024. "Exclusion for Public Safety or Inclusion for Gig Employment: Managing the Tension with a Trilogy of Guardians," <em>MIS Quarterly</em>, (48: 4)</magic> pp.1691-1720. <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc (cont) --></div> <div class='clear'></div> </div> </div> <div id='beta_7-3'> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/openurl.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_download_link.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_download_button.inc --><div class="aside download-button"> <a id="pdf" class="btn" href="https://aisel.aisnet.org/cgi/viewcontent.cgi?article=3944&context=misq" title="PDF (1.2 MB) opens in new window" target="_blank" > <i class="icon-download-alt" aria-hidden="true"></i> Download </a> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_embargo.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_custom_upper.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_openurl.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_article_metrics.inc --> <div id="article-stats" class="aside hidden"> <p class="article-downloads-wrapper hidden"><span id="article-downloads"></span> DOWNLOADS</p> <p class="article-stats-date hidden">Since </p> <p class="article-plum-metrics"> <a href="https://plu.mx/plum/a/?repo_url=https://aisel.aisnet.org/misq/vol48/iss4/21" class="plumx-plum-print-popup plum-bigben-theme" data-badge="true" data-hide-when-empty="true" ></a> </p> </div> <script type="text/javascript" src="//cdn.plu.mx/widget-popup.js"></script> <!-- Article Download Counts --> <script type="text/javascript" src="/assets/scripts/article-downloads.pack.js"></script> <script type="text/javascript"> insertDownloads(37978645); </script> <!-- Add border to Plum badge & download counts when visible --> <script> // bind to event when PlumX widget loads jQuery('body').bind('plum:widget-load', function(e){ // if Plum badge is visible if (jQuery('.PlumX-Popup').length) { // remove 'hidden' class jQuery('#article-stats').removeClass('hidden'); jQuery('.article-stats-date').addClass('plum-border'); } }); // bind to event when page loads jQuery(window).bind('load',function(e){ // if DC downloads are visible if (jQuery('#article-downloads').text().length > 0) { // add border to aside jQuery('#article-stats').removeClass('hidden'); } }); </script> <!-- Amplitude Event Tracking --> <script> $(function() { // This is the handler for Plum popup engagement on mouseover $("#article-stats").on("mouseover", "a.plx-wrapping-print-link", function(event) { // Send the event to Amplitude amplitude.getInstance().logEvent("plumPopupMouseover"); }); // This is the handler for Plum badge and 'see details' link clickthrough $("#article-stats").on("click", "div.ppp-container.ppp-small.ppp-badge", function(event) { // Send the event to Amplitude amplitude.getInstance().logEvent("plumDetailsClick"); }); // This is the handler for AddThis link clickthrough $(".addthis_toolbox").on("click", "a", function(event) { // Send the event to Amplitude amplitude.getInstance().logEvent("addThisClick"); }); // This is the handler for AddThis link clickthrough $(".aside.download-button").on("click", "a", function(event) { // Send the event to Amplitude amplitude.getInstance().logEvent("downloadClick"); }); }); </script> <!-- Adobe Analytics: Download Click Tracker --> <script> $(function() { // Download button click event tracker for PDFs $(".aside.download-button").on("click", "a#pdf", function(event) { pageDataTracker.trackEvent('navigationClick', { link: { location: 'aside download-button', name: 'pdf' } }); }); // Download button click event tracker for native files $(".aside.download-button").on("click", "a#native", function(event) { pageDataTracker.trackEvent('navigationClick', { link: { location: 'aside download-button', name: 'native' } }); }); }); </script> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_disciplines.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/bookmark_widget.inc --> <div id="share" class="aside"> <h2>Share</h2> <div class="a2a_kit a2a_kit_size_24 a2a_default_style"> <a class="a2a_button_facebook"></a> <a class="a2a_button_linkedin"></a> <a class="a2a_button_whatsapp"></a> <a class="a2a_button_email"></a> <a class="a2a_dd"></a> <script async src="https://static.addtoany.com/menu/page.js"></script> </div> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_geolocate.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/ir_geolocate_enabled_and_displayed.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_geolocate.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/zotero_coins.inc --> <span class="Z3988" title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft_id=https%3A%2F%2Faisel.aisnet.org%2Fmisq%2Fvol48%2Fiss4%2F21&rft.atitle=Exclusion%20for%20Public%20Safety%20or%20Inclusion%20for%20Gig%20Employment%3A%20Managing%20the%20Tension%20with%20a%20Trilogy%20of%20Guardians&rft.aufirst=Arun&rft.aulast=Rai&rft.au=Yanzhen%20Chen&rft.au=Yatang%20Lin&rft.jtitle=Management%20Information%20Systems%20Quarterly&rft.volume=48&rft.issue=4&rft.issn=ISSN%200276-7783%2FISSN%202162-9730&rft.spage=1691&rft.epage=1720&rft.date=2024-12-01">COinS</span> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/ir_journal/info_box_custom_lower.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/info_box_7_3.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc (cont) --></div> <div class='clear'> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_article_custom_fields.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/article_info.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/volume/issue/article/index.html (cont) --> <!-- FILE /srv/sequoia/main/data/assets/site/ir_journal/footer.pregen --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/footer_inherit_7_8.inc --> </div> <div class="verticalalign"> </div> <div class="clear"> </div> </div> <div id="sidebar"> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc --> <!-- FILE: /srv/sequoia/main/data/journals/aisel.aisnet.org/misq/assets/ir_journal_sidebar_links_7_8.inc --><ul class="sb-custom-journal"> <li class="sb-home"> <a href="https://aisel.aisnet.org/misq" title="Management Information Systems Quarterly" accesskey="1" > Journal Home </a> </li> <li class="sb-about"> <a href="https://aisel.aisnet.org/misq/about.html" > About This Journal </a> </li> </ul><!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/urc_badge.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_navcontainer_7_8.inc --><div id="navcontainer"> <ul id="navlist"> <li class="sb-popular"> <a href="https://aisel.aisnet.org/misq/topdownloads.html" title="View the top downloaded papers" > Most Popular Papers </a> </li> <li class="sb-rss"> <a href="https://aisel.aisnet.org/misq/announcements.html" title="Receive notifications of new content" > Receive Email Notices or RSS </a> </li> </ul> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_special_issue_7_8.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_navcontainer_7_8.inc (cont) --> </div><!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_search_7_8.inc --><div class="sidebar-search"> <form method="post" action="https://aisel.aisnet.org/cgi/redirect.cgi" id="browse"> <label for="url"> Select an issue: </label> <br> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_volume_issue_popup_7_8.inc --><div> <span class="border"> <select name="url" id="url"> <option value="https://aisel.aisnet.org/misq/all_issues.html"> All Issues </option> <option value="https://aisel.aisnet.org/misq/vol48/iss4"> Vol. 48, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol48/iss3"> Vol. 48, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol48/iss2"> Vol. 48, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol48/iss1"> Vol. 48, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol47/iss4"> Vol. 47, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol47/iss3"> Vol. 47, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol47/iss2"> Vol. 47, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol47/iss1"> Vol. 47, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol46/iss4"> Vol. 46, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol46/iss3"> Vol. 46, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol46/iss2"> Vol. 46, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol46/iss1"> Vol. 46, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol45/iss4"> Vol. 45, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol45/iss3"> Vol. 45, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol45/iss2"> Vol. 45, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol45/iss1"> Vol. 45, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol44/iss4"> Vol. 44, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol44/iss3"> Vol. 44, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol44/iss2"> Vol. 44, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol44/iss1"> Vol. 44, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol43/iss4"> Vol. 43, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol43/iss3"> Vol. 43, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol43/iss2"> Vol. 43, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol43/iss1"> Vol. 43, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol42/iss4"> Vol. 42, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol42/iss3"> Vol. 42, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol42/iss2"> Vol. 42, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol42/iss1"> Vol. 42, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol41/iss4"> Vol. 41, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol41/iss3"> Vol. 41, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol41/iss2"> Vol. 41, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol41/iss1"> Vol. 41, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol40/iss4"> Vol. 40, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol40/iss3"> Vol. 40, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol40/iss2"> Vol. 40, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol40/iss1"> Vol. 40, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol39/iss4"> Vol. 39, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol39/iss3"> Vol. 39, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol39/iss2"> Vol. 39, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol39/iss1"> Vol. 39, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol38/iss4"> Vol. 38, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol38/iss3"> Vol. 38, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol38/iss2"> Vol. 38, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol38/iss1"> Vol. 38, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol37/iss4"> Vol. 37, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol37/iss3"> Vol. 37, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol37/iss2"> Vol. 37, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol37/iss1"> Vol. 37, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol36/iss4"> Vol. 36, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol36/iss3"> Vol. 36, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol36/iss2"> Vol. 36, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol36/iss1"> Vol. 36, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol35/iss4"> Vol. 35, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol35/iss3"> Vol. 35, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol35/iss2"> Vol. 35, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol35/iss1"> Vol. 35, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol34/iss4"> Vol. 34, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol34/iss3"> Vol. 34, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol34/iss2"> Vol. 34, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol34/iss1"> Vol. 34, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol33/iss4"> Vol. 33, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol33/iss3"> Vol. 33, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol33/iss2"> Vol. 33, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol33/iss1"> Vol. 33, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol32/iss4"> Vol. 32, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol32/iss3"> Vol. 32, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol32/iss2"> Vol. 32, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol32/iss1"> Vol. 32, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol31/iss4"> Vol. 31, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol31/iss3"> Vol. 31, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol31/iss2"> Vol. 31, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol31/iss1"> Vol. 31, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol30/iss4"> Vol. 30, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol30/iss3"> Vol. 30, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol30/iss2"> Vol. 30, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol30/iss1"> Vol. 30, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol29/iss4"> Vol. 29, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol29/iss3"> Vol. 29, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol29/iss2"> Vol. 29, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol29/iss1"> Vol. 29, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol28/iss4"> Vol. 28, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol28/iss3"> Vol. 28, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol28/iss2"> Vol. 28, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol28/iss1"> Vol. 28, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol27/iss4"> Vol. 27, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol27/iss3"> Vol. 27, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol27/iss2"> Vol. 27, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol27/iss1"> Vol. 27, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol26/iss4"> Vol. 26, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol26/iss3"> Vol. 26, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol26/iss2"> Vol. 26, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol26/iss1"> Vol. 26, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol25/iss4"> Vol. 25, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol25/iss3"> Vol. 25, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol25/iss2"> Vol. 25, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol25/iss1"> Vol. 25, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol24/iss4"> Vol. 24, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol24/iss3"> Vol. 24, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol24/iss2"> Vol. 24, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol24/iss1"> Vol. 24, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol23/iss4"> Vol. 23, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol23/iss3"> Vol. 23, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol23/iss2"> Vol. 23, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol23/iss1"> Vol. 23, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol22/iss4"> Vol. 22, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol22/iss3"> Vol. 22, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol22/iss2"> Vol. 22, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol22/iss1"> Vol. 22, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol21/iss4"> Vol. 21, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol21/iss3"> Vol. 21, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol21/iss2"> Vol. 21, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol21/iss1"> Vol. 21, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol20/iss4"> Vol. 20, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol20/iss3"> Vol. 20, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol20/iss2"> Vol. 20, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol20/iss1"> Vol. 20, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol19/iss4"> Vol. 19, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol19/iss3"> Vol. 19, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol19/iss2"> Vol. 19, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol19/iss1"> Vol. 19, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol18/iss4"> Vol. 18, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol18/iss3"> Vol. 18, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol18/iss2"> Vol. 18, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol18/iss1"> Vol. 18, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol17/iss4"> Vol. 17, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol17/iss3"> Vol. 17, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol17/iss2"> Vol. 17, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol17/iss1"> Vol. 17, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol16/iss4"> Vol. 16, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol16/iss3"> Vol. 16, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol16/iss2"> Vol. 16, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol16/iss1"> Vol. 16, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol15/iss4"> Vol. 15, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol15/iss3"> Vol. 15, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol15/iss2"> Vol. 15, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol15/iss1"> Vol. 15, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol14/iss4"> Vol. 14, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol14/iss3"> Vol. 14, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol14/iss2"> Vol. 14, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol14/iss1"> Vol. 14, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol13/iss4"> Vol. 13, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol13/iss3"> Vol. 13, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol13/iss2"> Vol. 13, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol13/iss1"> Vol. 13, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol12/iss4"> Vol. 12, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol12/iss3"> Vol. 12, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol12/iss2"> Vol. 12, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol12/iss1"> Vol. 12, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol11/iss4"> Vol. 11, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol11/iss3"> Vol. 11, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol11/iss2"> Vol. 11, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol11/iss1"> Vol. 11, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol10/iss4"> Vol. 10, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol10/iss3"> Vol. 10, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol10/iss2"> Vol. 10, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol10/iss1"> Vol. 10, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol9/iss4"> Vol. 9, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol9/iss3"> Vol. 9, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol9/iss2"> Vol. 9, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol9/iss1"> Vol. 9, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol8/iss4"> Vol. 8, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol8/iss3"> Vol. 8, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol8/iss2"> Vol. 8, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol8/iss1"> Vol. 8, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol7/iss4"> Vol. 7, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol7/iss3"> Vol. 7, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol7/iss2"> Vol. 7, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol7/iss1"> Vol. 7, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol6/iss2"> Vol. 6, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol6/iss1"> Vol. 6, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol5/iss4"> Vol. 5, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol5/iss3"> Vol. 5, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol5/iss2"> Vol. 5, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol5/iss1"> Vol. 5, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol4/iss4"> Vol. 4, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol4/iss2"> Vol. 4, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol4/iss1"> Vol. 4, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol3/iss4"> Vol. 3, Iss. 4 </option> <option value="https://aisel.aisnet.org/misq/vol3/iss3"> Vol. 3, Iss. 3 </option> <option value="https://aisel.aisnet.org/misq/vol3/iss2"> Vol. 3, Iss. 2 </option> <option value="https://aisel.aisnet.org/misq/vol3/iss1"> Vol. 3, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol2/iss1"> Vol. 2, Iss. 1 </option> <option value="https://aisel.aisnet.org/misq/vol1/iss1"> Vol. 1, Iss. 1 </option> </select> <input type="submit" value="Browse" class="searchbutton" style="font-size:11px;"> </span> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_search_7_8.inc (cont) --> <div style="clear:left;"> </div> </form> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_sidebar_search_7_8.inc --><h2>Search</h2> <form method='get' action='https://aisel.aisnet.org/do/search/' id="sidebar-search"> <label for="search" accesskey="4"> Enter search terms: </label> <div> <span class="border"> <input type="text" name='q' class="search" id="search"> </span> <input type="submit" value="Search" class="searchbutton" style="font-size:11px;"> </div> <label for="context" class="visually-hidden"> Select context to search: </label> <div> <span class="border"> <select name="fq" id="context"> <option value='virtual_ancestor_link:"https://aisel.aisnet.org/misq"'>in this journal</option> <option value='virtual_ancestor_link:"https://aisel.aisnet.org"'>in this repository</option> <option value='virtual_ancestor_link:"http:/"'>across all repositories</option> </select> </span> </div> </form> <p class="advanced"> <a href="https://aisel.aisnet.org/do/search/advanced/?fq=virtual_ancestor_link:%22https://aisel.aisnet.org/misq%22" > Advanced Search </a> </p> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_search_7_8.inc (cont) --> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_issn_7_8.inc --> <div id="issn"> <p class="sb-issn">ISSN: ISSN 0276-7783/ISSN 2162-9730</p> </div> <div class="clear"> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_custom_lower_7_8.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_custom_sidebar_images.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_sidebar_geolocate.inc --><!-- FILE: /srv/sequoia/main/data/assets/site/ir_geolocate_enabled_and_displayed.inc --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_sidebar_geolocate.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/ir_journal/ir_journal_custom_lowest_7_8.inc --><div id="sb-custom"> <ul class="sb-custom-ul"> <li class="sb-custom-li"> <a href="https://aisnet.org/page/MembershipBenefits" >Join AIS</a> </li> </ul> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/ir_journal_sidebar_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/footer_inherit_7_8.inc (cont) --> <div class="verticalalign"> </div> </div> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_footer_content.inc --><div id="footer" role="contentinfo"> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_bepress_logo.inc --><div id="bepress"> <a href="https://www.elsevier.com/solutions/digital-commons" title="Elsevier - Digital Commons" > <em>Elsevier - Digital Commons</em> </a> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_footer_content.inc (cont) --> <p> <a href="https://aisel.aisnet.org" title="Home page" accesskey="1" >Home</a> | <a href="https://aisel.aisnet.org/about.html" title="About" >About</a> | <a href="https://aisel.aisnet.org/faq.html" title="FAQ" >FAQ</a> | <a href="/cgi/myaccount.cgi?context=" title="My Account Page" accesskey="3" >My Account</a> | <a href="https://aisel.aisnet.org/accessibility.html" title="Accessibility Statement" accesskey="0" >Accessibility Statement</a> </p> <p> <a class="secondary-link" href="https://www.elsevier.com/legal/privacy-policy" title="Privacy Policy" >Privacy</a> <a class="secondary-link" href="https://www.elsevier.com/legal/elsevier-website-terms-and-conditions" title="Copyright Policy" >Copyright</a> </p> </div> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/footer_inherit_7_8.inc (cont) --> </div> </div> </div> <!-- FILE: /srv/sequoia/main/data/aisel.aisnet.org/assets/ir_analytics.inc --><script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-5499681-7', 'auto'); ga('create', 'UA-19199428-1', 'auto', {'name': 'newTracker'}); // Admin tracker. ga('send', 'pageview'); ga('newTracker.send', 'pageview'); // Send page view for admin tracker. </script><!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/footer_inherit_7_8.inc (cont) --> <!-- FILE: /srv/sequoia/main/data/assets/site/ir_journal/footer.pregen (cont) --> <script type='text/javascript' src='/assets/scripts/bpbootstrap-20160726.pack.js'></script><script type='text/javascript'>BPBootstrap.init({appendCookie:''})</script></body></html>