CINXE.COM

LiveOnline - Christchurch City Libraries

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xml:lang="en" lang="en" xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="icon" href="/favicon.ico" type="image/ico" /> <link rel="stylesheet" type="text/css" media="screen,projection" href="/assets/styles/base.css" /> <link rel="stylesheet" type="text/css" media="screen,projection" href="/assets/styles/level2.css" /> <link rel="stylesheet" type="text/css" media="screen,projection" href="/assets/styles/sections/about.css" /> <!--[if IE ]> <link href="/Assets/styles/ie.css" rel="stylesheet" type="text/css" media="screen,projection" /> <![endif]--> <!--[if IE 6 ]> <link href="/Assets/styles/ie6.css" rel="stylesheet" type="text/css" media="screen,projection" /> <![endif]--> <!--[if IE 7 ]> <link href="/Assets/styles/ie7.css" rel="stylesheet" type="text/css" media="screen,projection" /> <![endif]--> <link rel="stylesheet" type="text/css" media="handheld" href="/assets/styles/mobile.css" /> <link rel="stylesheet" type="text/css" media="print" href="/assets/styles/print.css" /> <script type="text/javascript" src="https://code.jquery.com/jquery-1.7.2.min.js"></script> <!--[if lt IE 9 ]> <script type="text/javascript" src="/assets/includes/scripts/homepage/modernizr.js"></script> <![endif]--> <script type="text/javascript"> $(function() { $("#content a[href^='/Catalogue']").addClass('mmhide_linkcatalogue'); $("#content a[href^='/Databases']").addClass('mmhide_linkdatabase'); $("#content a[href^='http']").addClass('mmhide_linkexternal'); $("#content a[href*='ezproxy']").removeClass('mmhide_linkexternal').addClass('mmhide_linkdatabase'); $("#content a[href^='http://christchurchcitylibraries.com/Databases/']").removeClass('mmhide_linkexternal').addClass('mmhide_linkdatabase'); $("#content a[href^='http://my.christchurchcitylibraries.com/']").removeClass('mmhide_linkexternal').addClass('mmhide_linkcatalogue'); $("#content a[href^='mailto']").addClass('mmhide_linkmail'); $("#content a[href$='pdf']").addClass('mmhide_linkacrobat'); $("#content a[href$='xml']").addClass('mmhide_linkxml'); $("#content a[href$='mp3']").addClass('mmhide_linkaudio'); $("#content a[href^='#']").addClass('mmhide_linkanchor'); $('#content a:has(img)').removeClass('mmhide_linkcatalogue mmhide_linkdatabase mmhide_linkexternal mmhide_linkmail mmhide_linkacrobat mmhide_linkxml mmhide_linkanchor'); }) </script> <!-- BC outage interrrupter script --> <!--<script type="text/javascript" src="http://www.trumba.com/scripts/spuds.js"></script>--> <!-- Google Analytics tracking code --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-7673675-1']); _gaq.push(['_setDomainName', 'christchurchcitylibraries.com']); _gaq.push(['_setAllowLinker', true]); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KNXNF4L');</script> <!-- End Google Tag Manager --><!-- Adds code within head tags for Google Custom Search --> <script> (function() { var cx = '003761315012476990920:mzb6gu8wvvo'; var gcse = document.createElement('script'); gcse.type = 'text/javascript'; gcse.async = true; gcse.src = (document.location.protocol == 'https:' ? 'https:' : 'http:') + '//www.google.com/cse/cse.js?cx=' + cx; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(gcse, s); })(); </script> <title>LiveOnline - Christchurch City Libraries</title> <meta name="Description" content="LiveOnline is Christchurch City Libraries' online reference service."> <meta name="Keywords" content="help, live, librarian, chat, online, reference, help, LiveOnline" /> <meta name="DC.Publisher" content="Christchurch City Libraries" /> <meta name="CCL.OriginalAuthor" content="Christchurch City Libraries" /> <meta name="CCL.LastAuthor" content="Simone Hindin" /> <meta name="CCL.Team" content="FingerTip Library" /> <meta name="CCL.LastMonkey" content="Simone Hindin" /> <meta name="CCL.LastUpdated" content="2015-05-06" /> <meta name="CCL.LastReviewed" content="2015-05-06" /> <meta name="CCL.NextReview" content="2015-12-01" /> </head> <body> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KNXNF4L" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <ul id="skip" class="screen"> <li><a href="#content">Skip to content</a></li> <li><a href="#keywords">Skip to search</a></li> <li><a href="#mainnav">Skip to website navigation</a></li> <li><a href="#leftcolumn">Skip to section navigation</a></li> <li><a href="#footer">Skip to bottom</a></li> </ul> <div id="wrapper"> <div class="layoutblock"> <!-- header.asp begins here --> <div id="header" class="screen"> <p id="logo"><a href="https://my.christchurchcitylibraries.com"><img src="/assets/images/header/logo.png" alt="Logo" /></a></p> <div id="myaccount" class="screen" role="navigation"> <ul> <li><a href="https://my.christchurchcitylibraries.com/news/coronavirus-information/">COVID-19 information</a></li> <li><a href="https://my.christchurchcitylibraries.com/contact-us/" title="Contact us to get help">Contact us</a></li> <li><a href="https://christchurch.bibliocommons.com/locations" title="Hours and locations page on the new website">Hours &amp; Locations</a></li> <li><a href="https://christchurch.bibliocommons.com/user/login" title="Log in to your account to see what you have out" onClick="_gaq.push(['_trackEvent', 'MyAccount', 'clicked', 'header']);">Log In / My Account</a></li> </ul> </div> <div id="searchbar" class="screen"> <form id="searchform" action="/assets/includes/scripts/header/SearchUtility.asp" method="get" onSubmit="_gaq.push(['_linkByPost', this]);"> <fieldset> <label for="SearchType"> <select name="SearchType" id="SearchType" onclick="_gaq.push(['_trackEvent', 'Search', 'menu', 'header']);" > <option value="CCL_Catalogue" selected="selected">Catalogue</option> <option value="CCL_Web">Web site</option> <option value="CCL_Heritage">Heritage</option> <option value="CCL_CINCH">CINCH: Community Directory</option> </select> </label> <label for="keywords"> <input id="keywords" name="keywords" type="text" placeholder="Your keywords" /> </label> <input type="image" alt="Search" src="/assets/images/header/search-button.png" id="searchbutton" onClick="_gaq.push(['_trackEvent', 'Search', 'searched', 'header']);" /> </fieldset> </form> </div> </div> <!-- header BAR ends --> <!-- header.asp ends here --> <!-- section navigation starts --> <ul id="mainnav" class="screen" role="navigation"> <li><a href="https://my.christchurchcitylibraries.com/about-christchurch-city-libraries/" title="Library services, membership, computers etc">About</a></li> <li><a href="https://my.christchurchcitylibraries.com/online-resources/" title="Online resources">eResources</a></li> <li><a href="https://my.christchurchcitylibraries.com/browse/kids/" title="Browse kids stuff on the library website">Kids</a></li> <li><a href="https://my.christchurchcitylibraries.com/browse/teens/" title="Browse teens stuff on the library website">Teens</a></li> <li><a href="https://my.christchurchcitylibraries.com/te-ao-maori/" title="Te Ao M&#257;ori on the library website">M&#257;ori</a></li> <li><a href="https://my.christchurchcitylibraries.com/content/">Heritage</a></li> <li><a href="https://my.christchurchcitylibraries.com/events/" title="Christchurch City Libraries events">What&#8217;s On</a></li> <li><a href="https://my.christchurchcitylibraries.com/learning/" title="Libraries' learning classes and programmes">Learning</a></li> </ul> <!-- section navigation ends --> <div style="height: 0"><gcse:searchresults-only></gcse:searchresults-only></div> <div id="contentlayout"> <p id="breadcrumb">You are here: <a href="/">Home</a> &gt; <a href="http://my.christchurchcitylibraries.com/contact-us/">Contact Us</a></p> <p id="sectionheading">Contact Us</p> <div id="leftcolumn" class="screen"> <h3>In Contact Us</h3> <p id="levelup"><a href="/">Home</a></p> <ul id="leftnav"> <li><a href="https://my.christchurchcitylibraries.com/contact-us/" title="Find out how to get help now">Help</a></li> <li><a href="https://christchurch.bibliocommons.com/locations/list" title="Find our libraries">Library locations</a></li> <li><a href="https://my.christchurchcitylibraries.com/ask-a-librarian/" title="Ask a question using our online form">Ask a question</a></li> <li><a href="https://my.christchurchcitylibraries.com/book-a-librarian/" title="Book a private consultation with a librarian">Book a librarian</a></li> <li><a href="http://cinch.org.nz/entries/new" title="Add your club or organisation to our community database">CINCH</a></li> <li><a href="/Forms/LiveOnline/" title="Get help with accessing LiveOnline">Help with LiveOnline</a></li> <li><a href="/LiveOnline/" title="Ask a librarian a question in an interactive online chat session">Live Online</a></li> <li><a href="https://my.christchurchcitylibraries.com/suggestions/" title="Suggest a website or item to add to our collections or give us feedback">Make a suggestion</a></li> <li><a href="https://my.christchurchcitylibraries.com/faqs/how-do-i-make-a-request/" title="We can get in items that we don&#8217;t already hold for you">Request an item</a></li> <li><a href="https://ccc.govt.nz/contact-us/change-your-address/" title="Update your membership account contact details">Update my contact info</a></li> </ul> </div> <!--include virtual="/assets/includes/rightcontent/about.asp" --> <!-- have removed sidebar include IN THIS PAGE so that liveonline code not repeated which breaks it. --> <!-- Right column --> <div id="rightcolumn" class="screen"> <!-- this content will appear at the top of the right navigation section --> <!--<h4><a href="/YourVoice/"><img src="/assets/images/right/Customer-Survey.png" alt="Tell us... How do you rate Christchurch City Libraries?"></a></h4> --> <!-- end feature --> <h3>Contact Details</h3> <div class="vcard"> <div class="fn org">Christchurch City Libraries</div> <div class="adr"><span class="type">work</span> <span class="value"><span class="post-office-box">PO Box 73045</span>,<br /> <span class="locality">Christchurch</span> <span class="postal-code">8154</span>,<br /> <span class="country-name">New Zealand</span>.</span></div> <div class="tel"> <span class="type">work</span>p: <span class="value">+64-3-941-7923</span></div> <div class="email"> <span class="type">email</span>e: <a class="value" href="mailto:library@ccc.govt.nz">library@ccc.govt.nz</a></div> <div class="url"> <span class="type">url</span>w: <a class="url" href="http://christchurchcitylibraries.com/">christchurchcitylibraries.com</a></div> <p><a href="http://feeds.technorati.com/contacts/http%3A%2F%2Fchristchurchcitylibraries.com/LiveOnline/index.asp" title="Click this link to save our contact details into your contacts" id="contactlink">Add to your contacts</a></p> </div> </div> <div id="content"> <h1>LiveOnline </h1> <h2>For online help</h2> <p>LiveOnline is an interactive session with a librarian live over the Internet. Get answers to your questions, get help using <a href="http://my.christchurchcitylibraries.com/online-resources/">eResources</a> and more. LiveOnline operates from 9am to 6pm Monday to Friday, and 9.30am to 5pm Saturday.</p> <noscript> <h3>LiveOnline chat requires JavaScript.</h3> <p>Please use <a href="http://my.christchurchcitylibraries.com/contact-us/">another method of contacting us</a>.</p> </noscript> <!-- Place this div in your web page where you want your chat widget to appear. Updated: 6 May 2015 --> <div class="needs-js"><h3>Sorry, LiveOnline seems to be having a problem.</h3> <p>Please ensure that you have <a href="https://my.christchurchcitylibraries.com/faq/computers/#faq_9654">JavaScript</a> enabled in your browser. If you are still seeing this message and JavaScript <em>is</em> enabled in your browser then please either <a href="http://my.christchurchcitylibraries.com/contact-us/">contact the library</a> or fill in our <a href="https://my.christchurchcitylibraries.com/request-technical-help/">technical support form</a> and we will try to fix the problem.</p></div> <!-- RefChatter widget code required in the body area - end. --> <p><a href="http://my.christchurchcitylibraries.com/request-technical-help/">Get help with accessing LiveOnline</a></p> <h2>For schoolchildren</h2> <p><a href="/Kids/Any-Questions/Check/">AnyQuestions</a> is a service for school students that has live librarians online helping find and use quality internet sources for their homework. This service operates between 1pm and 6pm Monday to Friday during the school year.</p> <p><a href="http://my.christchurchcitylibraries.com/any-questions/">Find out more about AnyQuestions</a></p> </div> </div> </div> <footer role="contentinfo"> <div id="footer-inner"> <ul id="foot-social"> <li><a href="http://www.facebook.com/ChristchurchCityLibraries" title="Follow us on facebook" id="foot-fb"></a></li> <li><a href="http://twitter.com/ChristchurchLib" title="Follow our tweets" id="foot-tw"></a></li> <li><a href="http://www.flickr.com/photos/christchurchcitylibraries/" title="Library photos on Flickr" id="foot-fl"></a></li> <li><a href="http://my.christchurchcitylibraries.com/newsletters/" title="Subscribe to our regular email newsletters" id="foot-nl"></a></li> </ul> <ul id="foot-contact" class="vcard"> <li> <h3><a href="http://my.christchurchcitylibraries.com/contact-us/">Contact us</a></h3> <li class="fn org">Christchurch City Libraries</li> <div class="adr"><span class="hide type">work</span> <li class="post-office-box">PO Box 73045</li> <li><span class="locality">Christchurch</span> <span class="postal-code">8154</span></li> <li class="country-name">New Zealand</li> </div> <li class="tel"><span class="type">work</span> <span class="value">+64-3-941-7923</span></li> <li class="email"><span class="type">email</span> <a class="value" href="mailto:library@ccc.govt.nz">library@ccc.govt.nz</a></li> <li class="url hide"><span class="type">url</span><a class="url" href="http://christchurchcitylibraries.com/">christchurchcitylibraries.com</a></li> </li> </ul> <p id="copyright"><sup><a href="http://christchurchcitylibraries.com/Policy/Website/Copyright/">&copy;</a></sup> <a href="http://christchurchcitylibraries.com/">Christchurch City Libraries</a> is a unit of the <a href="http://ccc.govt.nz/">Christchurch City Council</a> of New Zealand.</p> </div> </footer> <img src="/assets/images/footer/print-footer.gif" alt="" width="650" height="50" class="print" /> <!-- LIVEONLINE page uses a slightly different liveonline code--> <!-- Place this script as near to the end of your BODY as possible. --> <!-- UPDATED 6 May 2015 --> <script type="text/javascript"> (function() { var x = document.createElement("script"); x.type = "text/javascript"; x.async = true; x.src = (document.location.protocol === "https:" ? "https://" : "http://") + "us.refchatter.net/js/libraryh3lp.js?164"; var y = document.getElementsByTagName("script")[0]; y.parentNode.insertBefore(x, y); })(); </script> </div> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10