CINXE.COM
Customer Service & Support Data Analytics Software
<!DOCTYPE html> <!--[if IE 8]><html class="no-js lt-ie9"><![endif]--> <!--[if gt IE 8]><html class="no-js" prefix="og: http://ogp.me/ns#"><![endif]--> <html lang="en-US" prefix="og: http://ogp.me/ns#"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://looker.com/solutions/support-analytics","20210812071319","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1628752399"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <!-- @@@@@@@@@@@@@ META TAGS @@@@@@@@@@@@@ --> <meta charset="utf-8"> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:site" content="@LookerData"/> <meta name="twitter:title" content="Support Analytics"/> <meta name="twitter:description" content="Use customer service and support data analytics software to give your support team access to the tools they need to enrich customer experience."/> <meta name="twitter:image" content="https://web.archive.org/web/20210812071319im_/https://looker.com/"/> <meta property="og:site_name" content="Looker"> <meta property="og:type" content="article"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title> Customer Service & Support Data Analytics Software </title> <meta class="swiftype" name="description" data-type="string" content="Use customer service and support data analytics software to give your support team access to the tools they need to enrich customer experience."> <meta property="og:image" content="https://web.archive.org/web/20210812071319im_/https://looker.com/"> <meta property="og:image" content="https://web.archive.org/web/20210812071319im_/https://looker.com/assets/img/images/homepage/looker_logo_meta_v0005.png"/> <meta property="og:description" content="Use customer service and support data analytics software to give your support team access to the tools they need to enrich customer experience."> <meta property="og:title" content="Support Analytics"> <!-- @@@@@@@@@@@@@ FAVICONS @@@@@@@@@@@@@ --> <link rel="apple-touch-icon" sizes="180x180" href="/web/20210812071319im_/https://looker.com/assets/img/images/favicons2/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="/web/20210812071319im_/https://looker.com/assets/img/images/favicons2/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="/web/20210812071319im_/https://looker.com/assets/img/images/favicons2/favicon-16x16.png"> <link rel="manifest" href="/web/20210812071319/https://looker.com/assets/img/images/favicons2/site.webmanifest"> <link rel="mask-icon" href="/web/20210812071319im_/https://looker.com/assets/img/images/favicons2/safari-pinned-tab.svg" color="#1a73e8"> <meta name="msapplication-TileColor" content="#1a73e8"> <meta name="theme-color" content="#ffffff"> <!-- @@@@@@@@@@@@@ LINK TAGS @@@@@@@@@@@@@ --> <!-- feeds --> <link rel="alternate" type="application/rss+xml" href="https://web.archive.org/web/20210812071319/https://looker.com/feed" title="Looker RSS Feed"> <!--mp_linkcode_begins--> <script nonce="A6NVPKGCQEX5U2JBS" src="/web/20210812071319js_/https://looker.com/site/themes/surf_verve/js/mp/mp_linkcode.js"></script> <!--mp_linkcode_ends--> <!--– mp_snippet_begins --> <script nonce="A6NVPKGCQEX5U2JBS"> MP.UrlLang='mp_js_current_lang'; MP.SrcUrl=decodeURIComponent('mp_js_orgin_url'); MP.oSite=decodeURIComponent('mp_js_origin_baseUrl'); MP.tSite=decodeURIComponent('mp_js_translated_baseUrl'); MP.init(); </script> <!--– mp_snippet_ends --> <!-- intellimize --> <script nonce="A6NVPKGCQEX5U2JBS" src="//web.archive.org/web/20210812071319js_/https://api.intellimize.co/client/117259274.js"></script> <!-- styles --> <style> /*! normalize.css v3.0.2 | MIT License | git.io/normalize */img,legend{border:0}legend,td,th{padding:0}html{font-family:sans-serif;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%}body{margin:0}article,aside,details,figcaption,figure,footer,header,hgroup,main,menu,nav,section,summary{display:block}audio,canvas,progress,video{display:inline-block;vertical-align:baseline}audio:not([controls]){display:none;height:0}[hidden],template{display:none}a{background-color:transparent}a:active,a:hover{outline:0}abbr[title]{border-bottom:1px dotted}b,optgroup,strong{font-weight:700}dfn{font-style:italic}h1{font-size:2em;margin:.67em 0}mark{background:#ff0;color:#000}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sup{top:-.5em}sub{bottom:-.25em}svg:not(:root){overflow:hidden}figure{margin:1em 40px}hr{-moz-box-sizing:content-box;box-sizing:content-box;height:0}pre,textarea{overflow:auto}code,kbd,pre,samp{font-family:monospace,monospace;font-size:1em}button,input,optgroup,select,textarea{color:inherit;font:inherit;margin:0}button{overflow:visible}button,select{text-transform:none}button,html input[type=button],input[type=reset],input[type=submit]{-webkit-appearance:button;cursor:pointer}button[disabled],html input[disabled]{cursor:default}button::-moz-focus-inner,input::-moz-focus-inner{border:0;padding:0}input{line-height:normal}input[type=checkbox],input[type=radio]{box-sizing:border-box;padding:0}input[type=number]::-webkit-inner-spin-button,input[type=number]::-webkit-outer-spin-button{height:auto}input[type=search]{-webkit-appearance:textfield;-moz-box-sizing:content-box;-webkit-box-sizing:content-box;box-sizing:content-box}input[type=search]::-webkit-search-cancel-button,input[type=search]::-webkit-search-decoration{-webkit-appearance:none}fieldset{border:1px solid silver;margin:0 2px;padding:.35em .625em .75em}table{border-collapse:collapse;border-spacing:0} </style> <link rel="stylesheet" href="https://web.archive.org/web/20210812071319cs_/https://fonts.googleapis.com/css?family=Google+Sans:400,500|Roboto:400,400italic,500,500italic,700,700italic|Roboto+Mono:400,500,700|Material+Icons"> <link rel="stylesheet" href="/web/20210812071319cs_/https://looker.com/site/themes/surf_verve/css/surf_verve.css?v=1627526617"> <!-- blog social buttons --> <script nonce="A6NVPKGCQEX5U2JBS" type="text/javascript" src="//web.archive.org/web/20210812071319js_/https://platform-api.sharethis.com/js/sharethis.js#property=5966e9a457e5f5001295cffb&product=inline-share-buttons" async="async"></script> </head> <body class="site"> <div class="page-wrap"> <p><div id="pattern" class="pattern new-nav" data-swiftype-index="false"> <div class="container"> <div class="logo-nav"> <a href="/web/20210812071319/https://looker.com/" class="nav-logo"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/looker.svg" alt="Looker"> </a> </div> <div id="o-wrapper" class="o-wrapper"> <span id="c-button--push-right" class="c-button hamburger"> <i class="material-icons m-menu-menu" aria-hidden="true">menu</i> </span> </div> <div class="nav"> <nav id="menu" class=""> <ul class="main-nav no-style"> <li id="mm-link1" class="mm-link"> <a> product </a> <div class="m-menu" id="mega-menu1"> <div class="mm-inner"> <a href="/web/20210812071319/https://looker.com/product/business-intelligence"> <p class="alt secondary-nav-gtm">Business Intelligence</p> </a> <a href="/web/20210812071319/https://looker.com/product/embedded-analytics"> <p class="alt secondary-nav-gtm">Embedded Analytics</p> </a> <a href="/web/20210812071319/https://looker.com/product/applications"> <p class="alt secondary-nav-gtm">Applications</p> </a> <a href="/web/20210812071319/https://looker.com/product/looker-difference"> <p class="alt secondary-nav-gtm">The Looker Difference</p> </a> <a href="/web/20210812071319/https://looker.com/product/new-features"> <p class="alt secondary-nav-gtm">New Features</p> </a> <a href="/web/20210812071319/https://looker.com/product/visualizations"> <p class="alt secondary-nav-gtm">Visualizations</p> </a> <a href="/web/20210812071319/https://looker.com/professional-services"> <p class="alt secondary-nav-gtm">Professional Services</p> </a> <a href="/web/20210812071319/https://looker.com/product/security"> <p class="alt secondary-nav-gtm">Security</p> </a> <a href="/web/20210812071319/https://looker.com/product/pricing"> <p class="alt secondary-nav-gtm">Pricing</p> </a> </div> </div> </li> <li id="mm-link2" class="mm-link"> <a> platform </a> <div class="m-menu" id="mega-menu2"> <div class="mm-inner"> <a href="/web/20210812071319/https://looker.com/platform/overview"> <p class="alt secondary-nav-gtm">Data Platform</p> </a> <a href="/web/20210812071319/https://looker.com/platform/data-modeling"> <p class="alt secondary-nav-gtm">Data Modeling</p> </a> <a href="/web/20210812071319/https://looker.com/platform/actions"> <p class="alt secondary-nav-gtm">Data Actions</p> </a> <a href="/web/20210812071319/https://looker.com/platform/directory/home"> <p class="alt secondary-nav-gtm">Looker Blocks</p> </a> <a href="/web/20210812071319/https://looker.com/platform/data-connections"> <p class="alt secondary-nav-gtm">Data Connections</p> </a> <a href="/web/20210812071319/https://looker.com/partner-network"> <p class="alt secondary-nav-gtm">Partner Ecosystem</p> </a> <a href="/web/20210812071319/https://looker.com/platform/enterprise"> <p class="alt secondary-nav-gtm">Looker for Enterprise</p> </a> </div> </div> </li> <li id="mm-link3" class="mm-link"> <a> solutions </a> <div class="m-menu" id="mega-menu3"> <div class="mm-inner"> <p class="title no-margin"> industries </p> <a href="/web/20210812071319/https://looker.com/solutions/ecommerce"> <p class="alt secondary-nav-gtm">eCommerce</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/media"> <p class="alt secondary-nav-gtm">Media</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/ad-tech"> <p class="alt secondary-nav-gtm">Ad Tech</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/saas"> <p class="alt secondary-nav-gtm">SaaS</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/healthcare"> <p class="alt secondary-nav-gtm">Healthcare</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/gaming"> <p class="alt secondary-nav-gtm">Gaming</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/fintech"> <p class="alt secondary-nav-gtm">FinTech</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/retail"> <p class="alt secondary-nav-gtm">Retail</p> </a> </div> <div class="mm-inner"> <p class="title no-margin"> departments </p> <a href="/web/20210812071319/https://looker.com/solutions/marketing-analytics"> <p class="alt secondary-nav-gtm">Marketing</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/sales-analytics"> <p class="alt secondary-nav-gtm">Sales</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/account-management"> <p class="alt secondary-nav-gtm">Account Management</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/support-analytics"> <p class="alt secondary-nav-gtm">Customer Support</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/data-science"> <p class="alt secondary-nav-gtm">Data Science</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/product-analytics"> <p class="alt secondary-nav-gtm">Product</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/operation-logistics"> <p class="alt secondary-nav-gtm">Operations and Logistics</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/web-analytics"> <p class="alt secondary-nav-gtm">Web Analytics</p> </a> </div> <div class="mm-inner"> <p class="title no-margin"> databases </p> <a href="/web/20210812071319/https://looker.com/solutions/amazon-redshift"> <p class="alt secondary-nav-gtm">Amazon Redshift</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/google-bigquery"> <p class="alt secondary-nav-gtm">Google BigQuery</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/snowflake"> <p class="alt secondary-nav-gtm">Snowflake</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/ibm-db2-warehouse-on-cloud"> <p class="alt secondary-nav-gtm">IBM Db2 Warehouse on Cloud</p> </a> <a href="/web/20210812071319/https://looker.com/solutions/databases"> <p class="alt secondary-nav-gtm">All Databases</p> </a> </div> </div> </li> <li id="mm-link5" class="mm-link"> <a> learn </a> <div class="m-menu" id="mega-menu5"> <div class="mm-inner"> <a href="/web/20210812071319/https://looker.com/guide"> <p class="alt secondary-nav-gtm">User Guide</p> </a> <a href="/web/20210812071319/https://looker.com/guide/getting-started"> <p class="alt secondary-nav-gtm">Getting Started</p> </a> <a href="https://web.archive.org/web/20210812071319/https://help.looker.com/"> <p class="alt secondary-nav-gtm">Help Center</p> </a> <a href="https://web.archive.org/web/20210812071319/https://docs.looker.com/"> <p class="alt secondary-nav-gtm">Documentation</p> </a> <a href="https://web.archive.org/web/20210812071319/https://community.looker.com/"> <p class="alt secondary-nav-gtm">Community</p> </a> <a href="https://web.archive.org/web/20210812071319/https://training.looker.com/"> <p class="alt secondary-nav-gtm">Training</p> </a> <a href="/web/20210812071319/https://looker.com/certification"> <p class="alt secondary-nav-gtm">Certification</p> </a> <a href="https://web.archive.org/web/20210812071319/https://info.looker.com/whitepapers"> <p class="alt secondary-nav-gtm">Whitepapers</p> </a> <a href="https://web.archive.org/web/20210812071319/https://info.looker.com/analyst-reports"> <p class="alt secondary-nav-gtm">Analyst Reports</p> </a> </div> </div> </li> </ul> </nav> </div> <div class="nav2"> <!--mp_global_switch_begins--> <a mporgnav id="mp" class="user-locale" title="Global Switch" style="padding: 0; cursor:pointer !important"> <img class="globe" src="/web/20210812071319im_/https://looker.com/assets/img/images/icons/globe_grey.png"> </a> <!--mp_global_switch_ends--> <a href="/web/20210812071319/https://looker.com/demo" class="btn primary"> Request a demo </a> </div> </div> </div> <!-- mobile menu --> <div id="c-menu--push-right" class="c-menu c-menu--push-right gsans padding-bottom--20" data-swiftype-index="false"> <div id="m-menu-top-container"> <a href="/web/20210812071319/https://looker.com/"> <img id="m-menu-logo" src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/looker.svg"> </a> <button class="c-menu__close">×</button> </div> <ul class="no-style c-menu__items"> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd1">product <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-dd no-margin" id="mobile-dd1"> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/business-intelligence">Business Intelligence</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/embedded-analytics">Embedded Analytics</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/applications">Applications</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/looker-difference">The Looker Difference</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/new-features">New Features</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/visualizations">Visualizations</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/professional-services">Professional Services</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/security">Security</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/product/pricing">Pricing</a> </li> </ul> </li> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd2">platform <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-dd no-margin" id="mobile-dd2"> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/platform/overview">Data Platform</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/platform/data-modeling">Data Modeling</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/platform/actions">Data Actions</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/platform/directory/home">Looker Blocks</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/platform/data-connections">Data Connections</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/partner-network">Partner Ecosystem</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/platform/enterprise">Looker for Enterprise</a> </li> </ul> </li> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd4">solutions <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-dd no-margin" id="mobile-dd4"> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd4-1">industries <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-ddd no-margin" id="mobile-dd4-1"> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/ecommerce">eCommerce</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/media">Media</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/ad-tech">Ad Tech</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/saas">SaaS</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/healthcare">Healthcare</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/gaming">Gaming</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/fintech">FinTech</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/retail">Retail</a> </li> </ul> </li> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd4-2">departments <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-ddd no-margin" id="mobile-dd4-2"> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/marketing-analytics">Marketing</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/sales-analytics">Sales</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/account-management">Account Management</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/support-analytics">Customer Support</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/data-science">Data Science</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/product-analytics">Product</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/operation-logistics">Operations and Logistics</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/web-analytics">Web Analytics</a> </li> </ul> </li> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd4-3">databases <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-ddd no-margin" id="mobile-dd4-3"> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/amazon-redshift">Amazon Redshift</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/google-bigquery">Google BigQuery</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/snowflake">Snowflake</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/ibm-db2-warehouse-on-cloud">IBM Db2 Warehouse on Cloud</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/solutions/databases">All Databases</a> </li> </ul> </li> </ul> </li> <li class="c-menu__item"> <a class="toggle-button c-menu__link" data-name="mobile-dd6">learn <span class="mobile-icon fa fa-chevron-down"></span></a> <ul class="c-menu__items mobile-dd no-margin" id="mobile-dd6"> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/guide">User Guide</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/guide/getting-started">Getting Started</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="https://web.archive.org/web/20210812071319/https://help.looker.com/">Help Center</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="https://web.archive.org/web/20210812071319/https://docs.looker.com/">Documentation</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="https://web.archive.org/web/20210812071319/https://community.looker.com/">Community</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="https://web.archive.org/web/20210812071319/https://training.looker.com/">Training</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="/web/20210812071319/https://looker.com/certification">Certification</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="https://web.archive.org/web/20210812071319/https://info.looker.com/whitepapers">Whitepapers</a> </li> <li class="c-menu__item"> <a class="c-menu__link" href="https://web.archive.org/web/20210812071319/https://info.looker.com/analyst-reports">Analyst Reports</a> </li> </ul> </li> <div class="mobile-mp"> <!--mp_global_switch_begins--> <a mporgnav id="mp-m" class="user-locale toggle-button c-menu__link" title="Global Switch" style="padding: 15px"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/icons/globe_grey.png" style="width:20px"> </a> <!--mp_global_switch_ends--> </div> <div class="center-align"> <a href="/web/20210812071319/https://looker.com/demo" class="btn primary margin-top--20"> Request a demo </a> </div> </ul> </div> <div id="c-mask" class="c-mask"></div><!-- /c-mask --> <!--mp_easylink_begins--> <script nonce="A6NVPKGCQEX5U2JBS" type="text/javascript" id="mpelid" src="//web.archive.org/web/20210812071319js_/https://lookercom.mpeasylink.com/mpel/mpel.js" async></script> <!--mp_easylink_ends--> <style> body {margin-top: 60px;} </style> <script nonce="A6NVPKGCQEX5U2JBS"> document.getElementById('mp').onclick = function(){ chooser(); } document.getElementById('mp-m').onclick = function(){ chooser(); } function chooser(){ var script=document.createElement('SCRIPT'); script.src='https://web.archive.org/web/20210812071319/https://lookercom.mpeasylink.com/mpel/mpel_chooser.js'; document.body.appendChild(script); return false; } </script></p> <header> <div class="site-header border-bottom"> <div class="container split"> <div class="left"> <h1 class="headline2 margin-top--0 margin-bottom--20"> Customer service analytics that improve their experience </h1> <p class="sub-title"> Understand how your website is performing and optimize every click. </p> <a href="/web/20210812071319/https://looker.com/demo" class="btn primary margin-top--30"> Request a demo </a> </div> <div class="right"> <div class="youtube-player" data-id="sIg_lXRFqh0"></div> </div> </div> </div> </header> <section class="responsive-padding"> <div class="container-900 center-align"> <h2 class="headline3"> Better analytics for better support </h2> <p class="margin-bottom--45"> A top-notch support team is responsive and knowledgeable. Give your team access to secure, complex analysis so they can provide effective support and resolve any issue. </p> </div> <div class="container"> <div class="fotorama_glimpse"> <a href="/web/20210812071319/https://looker.com/assets/img/images/solutions/screenshots/support/1.2.png" alt="Customer support performance dashboard in Looker screenshot"></a> <a href="/web/20210812071319/https://looker.com/assets/img/images/solutions/screenshots/support/2.2.png" alt="Customer support by agent performance dashboard in Looker screenshot"></a> <a href="/web/20210812071319/https://looker.com/assets/img/images/solutions/screenshots/support/3.2.png" alt="Customer experience overview dashboard in Looker screenshot"></a> </div> </div> </section> <section class="grey-50-bg responsive-padding"> <div class="container-solutions"> <div class="customer_module four"> <div class="white cust-box filtered-box shadow-hover border-full border-radius--8 europe-and-middle-east-and-africa retail-and-consumer-goods"> <div class="top"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/external/customers/autotrader.png" class="cust-box-logo"> </div> <p class="small-text margin-top--30 margin-bottom--20"> Auto Trader embraces digital transformation and the power of data. </p> <div class="bottom"> <a href="https://web.archive.org/web/20210812071319/https://info.looker.com/customer-stories/auto-trader-case-study" class=" btn flat"> Read case study </a> </div> </div> <div class="white cust-box filtered-box shadow-hover border-full border-radius--8 us-and-canada media-and-entertainment"> <div class="top"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/external/customers/fox.png" class="cust-box-logo"> </div> <p class="small-text margin-top--30 margin-bottom--20"> Discover how Fox builds data products. </p> <div class="bottom"> <a href="https://web.archive.org/web/20210812071319/https://youtu.be/q2SxKTiu_2o" class="html5lightbox btn flat"> Watch video <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" class="material-icons"> <path fill="none" d="M0 0h24v24H0V0z"></path> <path d="M21.58 7.19c-.23-.86-.91-1.54-1.77-1.77C18.25 5 12 5 12 5s-6.25 0-7.81.42c-.86.23-1.54.91-1.77 1.77C2 8.75 2 12 2 12s0 3.25.42 4.81c.23.86.91 1.54 1.77 1.77C5.75 19 12 19 12 19s6.25 0 7.81-.42c.86-.23 1.54-.91 1.77-1.77C22 15.25 22 12 22 12s0-3.25-.42-4.81zM10 15V9l5.2 3-5.2 3z"> </path> </svg> </a> </div> </div> <div class="white cust-box filtered-box shadow-hover border-full border-radius--8 us-and-canada technology"> <div class="top"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/external/customers/gospotcheck.png" class="cust-box-logo"> </div> <p class="small-text margin-top--30 margin-bottom--20"> GoSpotCheck delivers data experiences that drive competitive advantage for consumer-facing enterprise teams. </p> <div class="bottom"> <a href="/web/20210812071319/https://looker.com/customers/gospotcheck" class=" btn flat"> Learn more </a> </div> </div> <div class="white cust-box filtered-box shadow-hover border-full border-radius--8 asia-pacific-and-japan manufacturing"> <div class="top"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/external/customers/mhi.png" class="cust-box-logo"> </div> <p class="small-text margin-top--30 margin-bottom--20"> Mitsubishi Heavy Industries constructs digital transformation with data. </p> <div class="bottom"> <a href="https://web.archive.org/web/20210812071319/https://info.looker.com/customer-stories/mitsubishi-heavy-industries-digital-transformation" class=" btn flat"> Read case study </a> </div> </div> <div class="white cust-box filtered-box shadow-hover border-full border-radius--8 us-and-canada healthcare"> <div class="top"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/external/customers/moderna.png" class="cust-box-logo"> </div> <p class="small-text margin-top--30 margin-bottom--20"> Moderna uses the right dose of data to boost discovery. </p> <div class="bottom"> <a href="/web/20210812071319/https://looker.com/learn/moderna-case-study" class=" btn flat"> Read case study </a> </div> </div> <div class="white cust-box filtered-box shadow-hover border-full border-radius--8 us-and-canada europe-and-middle-east-and-africa technology"> <div class="top"> <img src="/web/20210812071319im_/https://looker.com/assets/img/images/logos/external/customers/wix.png" class="cust-box-logo"> </div> <p class="small-text margin-top--30 margin-bottom--20"> Wix uses data to empower millions. </p> <div class="bottom"> <a href="https://web.archive.org/web/20210812071319/https://youtu.be/YbzvgWaOhM0" class="html5lightbox btn flat"> Watch video <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" class="material-icons"> <path fill="none" d="M0 0h24v24H0V0z"></path> <path d="M21.58 7.19c-.23-.86-.91-1.54-1.77-1.77C18.25 5 12 5 12 5s-6.25 0-7.81.42c-.86.23-1.54.91-1.77 1.77C2 8.75 2 12 2 12s0 3.25.42 4.81c.23.86.91 1.54 1.77 1.77C5.75 19 12 19 12 19s6.25 0 7.81-.42c.86-.23 1.54-.91 1.77-1.77C22 15.25 22 12 22 12s0-3.25-.42-4.81zM10 15V9l5.2 3-5.2 3z"> </path> </svg> </a> </div> </div> </div> <style> .slick-track { display: flex !important; display: -webkit-flex !important; } .slick-slide { display: flex !important; display: -webkit-flex !important; height: auto !important; align-items: flex-start; -webkit-align-items: flex-start; flex-direction: column; -webkit-flex-direction: column; padding: 20px; margin: 10px; } .cust-box-logo { max-height: 30px; } .top { max-height: 30px; max-width: 125px; } .bottom { margin-top: auto; } </style> </div> </section> <p><section class="responsive-padding center-align grey-800-bg"> <div class="container-900"> <h2 class="headline3 white-t"> Love your analytics </h2> <p class="padding-top--15 white-t" style="max-width:595px; margin:0 auto"> Business intelligence, big data analytics, or a 360° view of your customers. Whatever you need, Looker can help. Talk to our data experts. </p> <a class="btn primary margin-top--30" href="/web/20210812071319/https://looker.com/demo"> Request a demo </a> </div> </section></p> <p><!-- @@@@@@@@@@@@@ SCRIPT TAGS @@@@@@@@@@@@@ --> <!-- scripts --> <script nonce="A6NVPKGCQEX5U2JBS" src="/web/20210812071319js_/https://looker.com/site/themes/surf_verve/js/all-scripts_v0003.js"></script> <script nonce="A6NVPKGCQEX5U2JBS"> $(document).ready(function() { ww = document.body.clientWidth; adjustSlider(); }); $(window).bind('resize orientationchange', function() { ww = window.innerWidth; adjustSlider(); }); var adjustSlider = function() { if (ww > 960) { $('.fotorama_glimpse').fotorama({ width: 1000, maxwidth: '100%', ratio: 6/2.7, margin: 10, loop: true, click: false, arrows: 'always', keyboard: true, trackpad: true }); } else { $('.fotorama_glimpse').fotorama({ width: 600, maxwidth: '100%', ratio: 6/4, margin: 10, loop: true, click: false, arrows: false }); } }; </script> <style> .fotorama__caption__wrap { display: block; width: 95%; margin: 0 auto 4.5%; text-align: center; background-color: #ffffff; padding: 15px 5px 5px; } @media all and (max-width:1016px) { .fotorama__caption__wrap { display:none; } } </style> <style> .slick-list,.slick-slider,.slick-track{position:relative;display:block}.slick-loading .slick-slide,.slick-loading .slick-track{visibility:hidden}.slick-slider{box-sizing:border-box;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;-webkit-touch-callout:none;-khtml-user-select:none;-ms-touch-action:pan-y;touch-action:pan-y;-webkit-tap-highlight-color:transparent}.slick-list{overflow:hidden;margin:0;padding:0}.slick-list:focus{outline:0}.slick-list.dragging{cursor:pointer}.slick-slider .slick-list,.slick-slider .slick-track{-webkit-transform:translate3d(0,0,0);-moz-transform:translate3d(0,0,0);-ms-transform:translate3d(0,0,0);-o-transform:translate3d(0,0,0);transform:translate3d(0,0,0)}.slick-track{top:0;left:0}.slick-track:after,.slick-track:before{display:table;content:''}.slick-track:after{clear:both}.slick-slide{display:none;float:left;height:100%;min-height:1px}[dir=rtl] .slick-slide{float:right}.slick-slide img{display:block}.slick-slide.slick-loading img{display:none}.slick-slide.dragging img{pointer-events:none}.slick-initialized .slick-slide{display:block}.slick-vertical .slick-slide{display:block;height:auto;border:1px solid transparent}.slick-arrow.slick-hidden{display:none} .slick-dots,.slick-next,.slick-prev{position:absolute;display:block;padding:0}.slick-dots li button:before,.slick-next:before,.slick-prev:before{font-family:slick;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.slick-loading .slick-list{background:url(/web/20210812071319im_/https://looker.com/solutions/ajax-loader.gif) center center no-repeat #fff}@font-face{font-family:slick;font-weight:400;font-style:normal;src:url(/web/20210812071319im_/https://looker.com/solutions/fonts/slick.eot);src:url(/web/20210812071319im_/https://looker.com/solutions/fonts/slick.eot#iefix) format('embedded-opentype'),url(/web/20210812071319im_/https://looker.com/solutions/fonts/slick.woff) format('woff'),url(/web/20210812071319im_/https://looker.com/solutions/fonts/slick.ttf) format('truetype'),url(/web/20210812071319im_/https://looker.com/solutions/fonts/slick.svg#slick) format('svg')}.slick-next,.slick-prev{font-size:0;line-height:0;top:50%;width:20px;height:20px;-webkit-transform:translate(0,-50%);-ms-transform:translate(0,-50%);transform:translate(0,-50%);cursor:pointer;color:transparent;border:none;outline:0;background:0 0}.slick-next:focus,.slick-next:hover,.slick-prev:focus,.slick-prev:hover{color:transparent;outline:0;background:0 0}.slick-next:focus:before,.slick-next:hover:before,.slick-prev:focus:before,.slick-prev:hover:before{opacity:1}.slick-next.slick-disabled:before,.slick-prev.slick-disabled:before{opacity:.25}.slick-next:before,.slick-prev:before{font-size:20px;line-height:1;opacity:.75;color:#fff}.slick-prev{left:-25px}[dir=rtl] .slick-prev{right:-25px;left:auto}.slick-next:before,[dir=rtl] .slick-next{right:-25px}[dir=rtl] .slick-next{right:auto;left:-25px}[dir=rtl] .slick-dotted.slick-slider{margin-bottom:30px}.slick-dots{bottom:-35px;width:100%;margin:0;list-style:none;text-align:center}.slick-dots li{position:relative;display:inline-block;width:20px;height:20px;margin:0 5px;padding:0;cursor:pointer}.slick-dots li button{font-size:0;line-height:0;display:block;width:20px;height:20px;padding:5px;cursor:pointer;color:transparent;border:0;outline:0;background:0 0}.slick-dots li button:focus,.slick-dots li button:hover{outline:0}.slick-dots li button:focus:before,.slick-dots li button:hover:before{opacity:1}.slick-dots li button:before{font-size:6px;line-height:20px;position:absolute;top:0;left:0;width:20px;height:20px;text-align:center;opacity:.25;color:#000}.slick-dots li.slick-active button:before{opacity:.75;color:#000} .slick-prev:before { content: url(/web/20210812071319im_/https://looker.com/assets/img/images/system/keyboard_arrow_left_grey.svg); } .slick-next:before { content: url(/web/20210812071319im_/https://looker.com/assets/img/images/system/keyboard_arrow_right_grey.svg); } .responsive { width: 88%; margin: 0 auto 30px; text-align: center; } .slick-slide { outline: 0; } .slick-slide img { display: inline-block !important; } @media all and (max-width:960px){ .responsive { width: 100%; } .slick-arrow { display: none !important; } } .slick-prev, .slick-next { top: 50%; padding: 5px; width: 50px; height: 50px; min-width: 5px; border-radius: 50%; border: 1px solid transparent; } .slick-prev:hover, .slick-next:hover { background: white; box-shadow: 0 1px 2px 0 rgba(60,64,67,0.05), 0 1px 3px 1px rgba(60,64,67,0.15); border: 1px solid #dadce0; } .slick-next:focus, .slick-prev:focus { color: inherit; outline: 0; } .slick-prev { left: -70px; } .slick-next { right: -70px; } .slick-disabled { pointer-events: none; } .slick-dots li { margin: 0 1.5px !important; } .slick-dots { margin: 0 !important; padding: 0; overflow: hidden; position: static; } .slick-dots li button:before { font-size: 35px !important; content: '•'; } </style> <script nonce="A6NVPKGCQEX5U2JBS"> $('.customer_module.four').slick({ dots: true, infinite: false, speed: 300, slidesToShow: 4, slidesToScroll: 4, responsive: [ { breakpoint: 1050, settings: { slidesToShow: 3, slidesToScroll: 3, } }, { breakpoint: 750, settings: { slidesToShow: 2, slidesToScroll: 2, } }, { breakpoint: 500, settings: { slidesToShow: 1, slidesToScroll: 1, } } // You can unslick at a given breakpoint now by adding: // settings: "unslick" // instead of a settings object ] }); $('.customer_module.three').slick({ dots: true, infinite: false, speed: 300, slidesToShow: 3, slidesToScroll: 3, responsive: [ { breakpoint: 750, settings: { slidesToShow: 2, slidesToScroll: 2, } }, { breakpoint: 500, settings: { slidesToShow: 1, slidesToScroll: 1, } } // You can unslick at a given breakpoint now by adding: // settings: "unslick" // instead of a settings object ] }); $('.customer_module.two').slick({ dots: true, infinite: false, speed: 300, slidesToShow: 2, slidesToScroll: 2, responsive: [ { breakpoint: 500, settings: { slidesToShow: 1, slidesToScroll: 1, } } // You can unslick at a given breakpoint now by adding: // settings: "unslick" // instead of a settings object ] }); </script></p> <script nonce="A6NVPKGCQEX5U2JBS" type="application/ld+json"> { "@context": "https://web.archive.org/web/20210812071319/http://schema.org", "@type": "VideoObject", "name": "A Data-Driven Day: An Intro to Looker as a Business User", "description": "In this demo, Daniel Mintz, Chief Data Evangelist at Looker, provides a tour through the Looker data platform and explains how having readily accessible data can make you better at your job.With Looker, anybody, no matter how technical, can ask questions of the data, and get correct, meaningful answers. And it lets them do that right in their browser, without having to wait in line.With Looker, anyone can:- Schedule Email Alerts & Notifications- Explore Interactive Dashboards- Drill into Granular Detail of a Query", "thumbnailUrl": "https://web.archive.org/web/20210812071319/https://i.ytimg.com/vi/sIg_lXRFqh0/maxresdefault.jpg", "uploadDate": "2017-04-26", "duration": "PT7M10S", "embedUrl": "https://web.archive.org/web/20210812071319/https://youtu.be/sIg_lXRFqh0" } </script> </div> <!--FOOTER--> <footer class="new-site-footer border-top" data-swiftype-index="false"> <div class=""> <div class="social-icons container border-bottom"> <p class="small-text inline"> Follow us on: </p> <div class="inline"> <a class="fa fa-lg fa-facebook" target="_blank" rel="noreferer noopener" href="https://web.archive.org/web/20210812071319/https://www.facebook.com/LookerData/"></a> <a class="fa fa-lg fa-twitter" target="_blank" rel="noreferer noopener" href="https://web.archive.org/web/20210812071319/https://twitter.com/LookerData"></a> <a class="fa fa-lg fa-linkedin" target="_blank" rel="noreferer noopener" href="https://web.archive.org/web/20210812071319/https://www.linkedin.com/company/looker"></a> <a class="fa fa-lg fa-youtube-play" target="_blank" rel="noreferer noopener" href="https://web.archive.org/web/20210812071319/https://www.youtube.com/user/LookerData"></a> </div> </div> <div class="container footer-link-section"> <div class="footer-sections container-full-width"> <div class="f-one"> <p class="toggle-button h7" data-name="footer-one"> Product<span class="fa fa-chevron-down"></span> </p> <div class="links" id="footer-one"> <p><a href="/web/20210812071319/https://looker.com/product/business-intelligence" class="footer-nav-gtm">Business Intelligence</a></p> <p><a href="/web/20210812071319/https://looker.com/product/embedded-analytics" class="footer-nav-gtm">Embedded Analytics</a></p> <p><a href="/web/20210812071319/https://looker.com/product/applications" class="footer-nav-gtm">Applications</a></p> <p><a href="/web/20210812071319/https://looker.com/product/looker-difference" class="footer-nav-gtm">The Looker Difference</a></p> <p><a href="/web/20210812071319/https://looker.com/product/new-features" class="footer-nav-gtm">New Features</a></p> <p><a href="/web/20210812071319/https://looker.com/product/visualizations" class="footer-nav-gtm">Visualizations</a></p> <p><a href="/web/20210812071319/https://looker.com/professional-services" class="footer-nav-gtm">Professional Services</a></p> <p><a href="/web/20210812071319/https://looker.com/product/security" class="footer-nav-gtm">Security</a></p> <p><a href="/web/20210812071319/https://looker.com/product/pricing" class="footer-nav-gtm">Pricing</a></p> </div> </div> <div class="f-two"> <p class="toggle-button h7" data-name="footer-two"> Platform<span class="fa fa-chevron-down"></span> </p> <div class="links" id="footer-two"> <p><a href="/web/20210812071319/https://looker.com/platform/overview" class="footer-nav-gtm">Data Platform</a></p> <p><a href="/web/20210812071319/https://looker.com/platform/data-modeling" class="footer-nav-gtm">Data Modeling</a></p> <p><a href="/web/20210812071319/https://looker.com/platform/actions" class="footer-nav-gtm">Data Actions</a></p> <p><a href="/web/20210812071319/https://looker.com/platform/directory/home" class="footer-nav-gtm">Looker Blocks</a></p> <p><a href="/web/20210812071319/https://looker.com/platform/data-connections" class="footer-nav-gtm">Data Connections</a></p> <p><a href="/web/20210812071319/https://looker.com/solutions" class="footer-nav-gtm">Solutions</a></p> <p><a href="/web/20210812071319/https://looker.com/partner-network" class="footer-nav-gtm">Partner Ecosystem</a></p> <p><a href="/web/20210812071319/https://looker.com/platform/enterprise" class="footer-nav-gtm">Looker for Enterprise</a></p> </div> </div> <div class="f-four"> <p class="toggle-button h7" data-name="footer-four"> Learn<span class="fa fa-chevron-down"></span> </p> <div class="links" id="footer-four"> <p><a href="/web/20210812071319/https://looker.com/guide">User Guide</a></p> <p><a href="/web/20210812071319/https://looker.com/guide/getting-started" class="footer-nav-gtm">Getting Started</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://help.looker.com/" class="footer-nav-gtm">Help Center</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://docs.looker.com/" class="footer-nav-gtm">Documentation</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://community.looker.com/" class="footer-nav-gtm">Community</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://training.looker.com/" class="footer-nav-gtm">Training</a></p> <p><a href="/web/20210812071319/https://looker.com/certification" class="footer-nav-gtm">Certification</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://info.looker.com/whitepapers" class="footer-nav-gtm">Whitepapers</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://info.looker.com/analyst-reports" class="footer-nav-gtm">Analyst Reports</a></p> </div> </div> <div class="f-five"> <p class="toggle-button h7" data-name="footer-five"> Engage<span class="fa fa-chevron-down"></span> </p> <div class="links" id="footer-five"> <p><a href="/web/20210812071319/https://looker.com/blog">Blog</a></p> <p><a href="/web/20210812071319/https://looker.com/events" class="footer-nav-gtm">Events</a></p> <p><a href="/web/20210812071319/https://looker.com/customers" class="footer-nav-gtm">Customers</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://info.looker.com/webinars" class="footer-nav-gtm">On-demand Webinars</a></p> <p><a href="https://web.archive.org/web/20210812071319/https://careers.google.com/jobs/results/?company=Google&hl=en_US&jlo=en_US&q=looker,%20google%20cloud&sort_by=relevance" target="_blank" rel="noreferer noopener" class="footer-nav-gtm">Careers</a></p> <p><a href="/web/20210812071319/https://looker.com/trust-center" class="footer-nav-gtm">Trust Center</a></p> <p><a href="/web/20210812071319/https://looker.com/contact" class="footer-nav-gtm">Contact</a></p> </div> </div> </div> </div> </div> <div class="footer-meta center-align white"> <div class="container"> <div class="left"> <p class="">© <script nonce="A6NVPKGCQEX5U2JBS">document.write(new Date().getFullYear())</script> Looker Data Sciences, Inc.</p> </div> <div class="right"> <p> <a href="/web/20210812071319/https://looker.com/privacy">Privacy</a> | <a href="/web/20210812071319/https://looker.com/terms">Terms</a> | <a href="/web/20210812071319/https://looker.com/trust-center/privacy/cookies">Cookies</a> </p> </div> </div> </div> </footer> <!--FOOTER--> <!--FOOTER JS--> <script nonce="A6NVPKGCQEX5U2JBS"> $(document).ready(function() { ww = window.innerWidth; adjustFooterNav(); }); $(window).bind('resize orientationchange', function() { ww = window.innerWidth; adjustFooterNav(); }); var adjustFooterNav = function() { if ( ww > 960 ) { $('.links').show(); $('.footer-link-section .fa').removeClass('fa-chevron-up').addClass('fa-chevron-down'); } else { if ($('.f-one .fa').hasClass('fa-chevron-up')) { $('.f-one .links').show(); } else if ($('.f-two .fa').hasClass('fa-chevron-up')) { $('.f-two .links').show(); } else if ($('.f-three .fa').hasClass('fa-chevron-up')) { $('.f-three .links').show(); } else if ($('.f-four .fa').hasClass('fa-chevron-up')) { $('.f-four .links').show(); } else if ($('.f-five .fa').hasClass('fa-chevron-up')) { $('.f-five .links').show(); } else { $('.links').hide(); } } }; </script><!--FOOTER JS--> <!--EXIT POPUP--> <div class="exit-popup" id="intellimize-exit-popup" style="display:none"> <a href="#exit-popup" class="html5lightbox lb-trigger" data-width="600" data-height="500"></a> <div id="exit-popup" style="display:none"> <div class="exit-intent-image-left-module"> <div class="inner center-align"> <h2 class="headline3"> You can afford to stay </h2> <p> Get more value out of your data. Looker has the features your business needs at a price that fits. Request a quote today. </p> <div> <a href="/web/20210812071319/https://looker.com/product/pricing" class="btn primary margin-top--30"> Request a quote </a> </div> </div> </div> </div> </div> <!--EXIT POPUP--> <style> .exit-intent-image-left-module .inner { padding: 30px; } @media all and (max-width:768px){ .exit-intent-image-left-module .inner { padding: 30px 15px; } } </style> <script nonce="A6NVPKGCQEX5U2JBS"> $(document).ready(function() { if (navigator.userAgent.match(/(iPad)/)) { // main menu hover function $('#mm-link1').click(function(){ $(".m-menu").hide(); $("#mega-menu1").toggle(); }); $('#mm-link2').click(function(){ $(".m-menu").hide(); $("#mega-menu2").toggle(); }); $('#mm-link3').click(function(){ $(".m-menu").hide(); $("#mega-menu3").toggle(); }); $('#mm-link4').click(function(){ $(".m-menu").hide(); $("#mega-menu4").toggle(); }); $('#mm-link5').click(function(){ $(".m-menu").hide(); $("#mega-menu5").toggle(); }); $('#mm-link6').click(function(){ $(".m-menu").hide(); $("#mega-menu6").toggle(); }); } else { $('#mm-link1').hover(function(e){ $(".m-menu").hide(); $("#mega-menu1").show(); }, function(e){ $(".m-menu").hide(); e.preventDefault(); }); $('#mm-link2').hover(function(e){ $(".m-menu").hide(); $("#mega-menu2").show(); }, function(e){ $(".m-menu").hide(); e.preventDefault(); }); $('#mm-link3').hover(function(e){ $(".m-menu").hide(); $("#mega-menu3").show(); }, function(e){ $(".m-menu").hide(); e.preventDefault(); }); $('#mm-link4').hover(function(e){ $(".m-menu").hide(); $("#mega-menu4").show(); }, function(e){ $(".m-menu").hide(); e.preventDefault(); }); $('#mm-link5').hover(function(e){ $(".m-menu").hide(); $("#mega-menu5").show(); }, function(e){ $(".m-menu").hide(); e.preventDefault(); }); $('#mm-link6').hover(function(e){ $(".m-menu").hide(); $("#mega-menu6").show(); }, function(e){ $(".m-menu").hide(); e.preventDefault(); }); } }); (function(window) { 'use strict'; /** * Extend Object helper function. */ function extend(a, b) { for(var key in b) { if(b.hasOwnProperty(key)) { a[key] = b[key]; } } return a; } /** * Each helper function. */ function each(collection, callback) { for (var i = 0; i < collection.length; i++) { var item = collection[i]; callback(item); } } /** * Menu Constructor. */ function Menu(options) { this.options = extend({}, this.options); extend(this.options, options); this._init(); } /** * Menu Options. */ Menu.prototype.options = { wrapper: '#o-wrapper', // The content wrapper type: 'slide-left', // The menu type menuOpenerClass: '.c-button', // The menu opener class names (i.e. the buttons) maskId: '#c-mask' // The ID of the mask }; /** * Initialise Menu. */ Menu.prototype._init = function() { this.body = document.body; this.wrapper = document.querySelector(this.options.wrapper); this.mask = document.querySelector(this.options.maskId); this.menu = document.querySelector('#c-menu--' + this.options.type); this.closeBtn = this.menu.querySelector('.c-menu__close'); this.menuOpeners = document.querySelectorAll(this.options.menuOpenerClass); this._initEvents(); }; /** * Initialise Menu Events. */ Menu.prototype._initEvents = function() { // Event for clicks on the close button inside the menu. this.closeBtn.addEventListener('click', function(e) { e.preventDefault(); this.close(); }.bind(this)); // Event for clicks on the mask. this.mask.addEventListener('click', function(e) { e.preventDefault(); this.close(); }.bind(this)); }; /** * Open Menu. */ Menu.prototype.open = function() { this.body.classList.add('has-active-menu'); this.wrapper.classList.add('has-' + this.options.type); this.menu.classList.add('is-active'); this.mask.classList.add('is-active'); this.disableMenuOpeners(); }; /** * Close Menu. */ Menu.prototype.close = function() { this.body.classList.remove('has-active-menu'); this.wrapper.classList.remove('has-' + this.options.type); this.menu.classList.remove('is-active'); this.mask.classList.remove('is-active'); this.enableMenuOpeners(); }; /** * Disable Menu Openers. */ Menu.prototype.disableMenuOpeners = function() { each(this.menuOpeners, function(item) { item.disabled = true; }); }; /** * Enable Menu Openers. */ Menu.prototype.enableMenuOpeners = function() { each(this.menuOpeners, function(item) { item.disabled = false; }); }; /** * Add to global namespace. */ window.Menu = Menu; })(window); /* Push right instantiation and action. */ var pushRight = new Menu({ wrapper: '#o-wrapper', type: 'push-right', menuOpenerClass: '.menu-link', maskId: '#c-mask' }); var pushRightBtn = document.querySelector('#c-button--push-right'); pushRightBtn.addEventListener('click', function(e) { e.preventDefault; pushRight.open(); }); $(document).ready(function() { $('.new-nav').addClass('box-shadow'); }); // disable mobile menu at 1199px width $(window).on('resize', function(){ var win = $(this); //this = window if (win.width() >= 1199) { $('.c-menu--push-right, .c-mask').removeClass('is-active'); $('.o-wrapper').removeClass('has-push-right'); $('.site').removeClass('has-active-menu'); } }); $(".mobile-mp .user-locale").click(function(){ window.scrollTo(0, 0); }); </script> <script nonce="A6NVPKGCQEX5U2JBS"> $(document).ready(function() { // show/hide function $('.toggle-button').click(function(e){ id = $(this).attr('data-name'); if ($(this).find('span').hasClass('fa-chevron-down')){ $(this).find('span').removeClass('fa-chevron-down'); $(this).find('span').addClass('fa-chevron-up'); }else{ $(this).find('span').removeClass('fa-chevron-up'); $(this).find('span').addClass('fa-chevron-down'); } $("#"+id).slideToggle('200'); e.preventDefault(); }); // show/hide function $('.toggle-button2').click(function(e){ id = $(this).attr('data-name'); if ($(this).find('span').hasClass('fa-chevron-down')){ $(this).find('span').removeClass('fa-chevron-down'); $(this).find('span').addClass('fa-chevron-up'); }else{ $(this).find('span').removeClass('fa-chevron-up'); $(this).find('span').addClass('fa-chevron-down'); } $("#"+id).slideToggle('200'); e.preventDefault(); }); // button toggle function $('.button-toggle').click(function() { $('.button-toggle-div').slideToggle(); $('.button-toggle-text').toggle(); $('.button-toggle-text2').toggle(); }); // text toggle function $('.text-toggle').click(function() { $('.text-toggle-div').toggleClass('visible'); $('.text-toggle-text').toggle(); $('.text-toggle-text2').toggle(); }); $('.text-toggle-2').click(function() { $('.text-toggle-div-2').toggleClass('visible'); $('.text-toggle-text-2').toggle(); $('.text-toggle-text2-2').toggle(); }); $('.text-toggle-3').click(function() { $('.text-toggle-div-3').toggleClass('visible'); $('.text-toggle-text-3').toggle(); $('.text-toggle-text2-3').toggle(); }); //add superscript to all registered copyright $('body :not(script)').contents().filter(function() { return this.nodeType === 3; }).replaceWith(function() { return this.nodeValue.replace(/[™®©]/g, '<sup>$&</sup>'); }); }); </script> <!-- Google Tag Manager --> <script nonce="A6NVPKGCQEX5U2JBS">(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//web.archive.org/web/20210812071319/https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NWWX6K');</script> <!-- End Google Tag Manager --> <!-- Google Tag Manager noscript--> <noscript><iframe src="//web.archive.org/web/20210812071319if_/https://www.googletagmanager.com/ns.html?id=GTM-NWWX6K" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager noscript--> </body> </html> <!-- FILE ARCHIVED ON 07:13:19 Aug 12, 2021 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 19:41:44 Feb 28, 2025. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.547 exclusion.robots: 0.027 exclusion.robots.policy: 0.017 esindex: 0.011 cdx.remote: 92.614 LoadShardBlock: 235.514 (3) PetaboxLoader3.resolve: 216.472 (3) PetaboxLoader3.datanode: 129.198 (4) load_resource: 137.997 -->