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</script> <script src="https://web.archive.org/web/20140706173552js_/https://s.yimg.com/pj/contact/201406251003/resource/js/iqimpressions.js" type="text/javascript"></script> <script type="text/javascript"> function adjustArcticleFontSize(scale) { if(scale == 'fss') { document.getElementById('article-texsize').style.fontSize = '100%'; document.getElementById('fss').className = "fss fsactive"; document.getElementById('fsm').className = "fsm"; document.getElementById('fsl').className = "fsl"; captureChangingTextSize('small'); } if(scale == 'fsm') { document.getElementById('article-texsize').style.fontSize = '113%'; document.getElementById('fss').className = "fss"; document.getElementById('fsm').className = "fsm fsactive"; document.getElementById('fsl').className = "fsl"; captureChangingTextSize('medium'); } if(scale == 'fsl') { document.getElementById('article-texsize').style.fontSize = '138%'; document.getElementById('fss').className = "fss"; document.getElementById('fsm').className = "fsm"; document.getElementById('fsl').className = "fsl fsactive"; captureChangingTextSize('large'); } } </script>   <div class="msg-box msg-alert"> <div class="fl msg-icon"> </div> <div class="msg"> <span>Important Notice:</span>  Damaged undersea cable may affect some Yahoo services - Yahoo services have been impacted by the cutting of an undersea cable operated by a third party. We have taken steps to mitigate the impact including re-routing traffic. However, it's possible that you may experience latency or login looping across our services. We apologize for the inconvenience . </div> <div class="clearfix"> </div> </div>  <style> </style>  <div id="article-body" class="article">  <h1> Taking screenshots </h1> <div class="clear"></div>  <div id="article-texsize"> <div class="content"> <p><span class="normal">Need to create an image capture of your computer's screen to show what it looks like? Learn how!<br/> </span></p> </div> <h2>Using a Windows PC</h2> <ol> <li>While viewing the screen you'd like to capture, press the "Print Screen" key on your keyboard.</li> <li>Open Microsoft Paint. <ul type="a"> <li type="disc">Click the Windows <strong>Start</strong> button | <strong>All Programs | </strong><strong>Accessories</strong> | <strong>Paint</strong>.</li> </ul> </li> <li>Press the key combination <strong>Ctrl + V</strong> on your keyboard.<br/> <strong>Note</strong>: If an "image in the clipboard is larger than the bitmap" prompt appears, click <strong>Yes</strong>.</li> <li>Press the key combination <strong>Ctrl + S</strong> on your keyboard.<br/> -A "Save As" window appears</li> <li>Click <strong>Desktop</strong> set the save location.</li> <li>Click <strong>Save</strong>. <ol> <li type="disc">A new file named "Untitled.png" will be created on your desktop.</li> </ol> </li> </ol> <h2>Using a Mac</h2> <ol> <li>While viewing the screen you'd like to capture, press the key combination <strong>Command</strong> + <strong>Shift</strong> + <strong>3</strong> on your keyboard.<br/> <ul type="disc"> <li>A new file named "Untitled.png" will be created on your desktop.</li> </ul> </li> </ol> <br/> <span style="font-weight: bold;"> Additional Information </span><br> <div class="content"> <p>If you are working with Yahoo Customer Care and need help attaching your screenshot to an email, see our help article about <a href="/web/20140706173552/https://help.yahoo.com/kb/attaching-files-yahoo-mail-sln3408.html" target="_blank">attaching files using Yahoo Mail</a>.<span class="normal"><br/> </span></p> </div> </div>  </div> <div id="helpful-bar"> <div class="fl text">Was this article helpful?</div> <div id="ratingyes" class="fl text"><a href="#feedback" data-ylk="linktext:Article-Up;" title="Yes">Yes</a></div> <div id="ratingyesicon" class="fl yes"><a href="#feedback" title="Yes"> </a></div> <div id="ratingno" class="fl text"><a href="#feedback" data-ylk="linktext:Article-Down;" title="No">No</a></div> <div id="ratingnoicon" class="fl no"><a href="#feedback" title="No"> </a></div> <div class="fr last-updated"> Last updated: April 25, 2014 </div> <div class="clear"></div> </div> <div id="feedback" style="display: none;"> <div class="confirm"> <span class="scriptrating">Thank you!</span> Please complete the form to submit your rating/feedback. </div> <br> <div id="feedbackReasons" class="survey"> <ul class="noscriptrating" role="radiogroup" style="list-style: none;" aria-label="Rate this article:"> <li style="display:none;"></li> <li> <input type="radio" name="radioartrating" value="Article.Feedback.Unclear" aria-label="Unclear or complicated information"/> Unclear or complicated information </li> <li> <input type="radio" name="radioartrating" value="Article.Feedback.Incorrect" aria-label="Incorrect information"/> Incorrect information </li> <li> <input type="radio" name="radioartrating" value="Article.Feedback.DoesNotAddress" aria-label="Article not addressing my issue"/> Article not addressing my issue </li> <li> <input type="radio" name="radioartrating" value="Article.Feedback.TooLong" aria-label="Article too long"/> Article too long </li> <li> <input type="radio" name="radioartrating" value="Article.Feedback.Other" aria-label="Other"/> Other </li> </ul> </div> <div id="fbk-btn" class="button primary" title="Send Feedback">Send Feedback</div> <div class="clear"></div> </div> <script> YUI().use('event', 'node', 'cookie', 'json-parse', 'json-stringify', function (Y) { Y.on('domready', function(){ // store recently viewed articles in cookie var articleId = 'SLN1470'; var articleTitle = Y.one('title').getHTML().replace(/(<([^>]+)>)/ig,""); var token = 'null'; // impressions=false for clicks from recently viewed list // TODO perhaps pass in viewlocale and actp? var recentArticle = '<a title="' + articleTitle + '" href="index?page=content&id=' + articleId + '&impressions=false&actp=RECENT">' + articleTitle + '</a>'; //var recentlyViewed = $.evalJSON($.cookie('recentlyViewed')); var recentlyViewed = Y.JSON.parse(Y.Cookie.get('recentlyViewed')); if (typeof recentlyViewed != 'object' || recentlyViewed == null) { recentlyViewed = []; } // Only add this item to the recently viewed list if it does not already exist var addItem = true; for (var i=0; i<recentlyViewed.length; i++) { if (recentlyViewed[i] == recentArticle) { addItem = false; } } if (addItem) { recentlyViewed.push(recentArticle); } if (recentlyViewed.length >= 5) { recentlyViewed.shift(); } //$.cookie('recentlyViewed', $.toJSON(recentlyViewed), {expires: 30, path: '/'}); Y.Cookie.set('recentlyViewed', Y.JSON.stringify(recentlyViewed), {expires: 30, path: '/'}); var chCat = "SLN1470"; chCat = chCat.substring(0,2); captureArticleClick(chCat, "SLN1470", articleTitle); Y.one('#feedback').hide(); var clickyes = function(e){ var token = 'null'; Y.one('#feedback').show(); Y.one('.confirm').setHTML('Thank you! 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