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data-product-key="jiraSoftware" data-label-english="Get it free" >Probeer het gratis</a> </li> <li class="outline-element"></li> <li id="adg4-nav-link-features" class="nav-link productNav single adg4-nav-link-features"> <a class="nav-link-button main current-page-false" data-navlinkid="nav-link-2288f1ea-e6d9-42d0-979a-9be7c7e06cac" href="/nl/software/jira/service-management/features" data-event="clicked" data-uuid="2288f1ea-e6-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Functies </a> </li> <li id="adg4-nav-link-solutions" class="nav-link productNav has-dropdown multi adg4-nav-link-solutions"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f" data-event="clicked" data-uuid="b27dd1e0-76-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Oplossingen <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> <svg class="desktop" width="11" height="6" viewBox="0 0 11 6" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9.19995 1.18182L5.19995 4.81818L1.19995 1.18182" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-d5d02957-36b7-4a06-8ff1-e91b2b063cf4" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f"> Per gebruikersscenario <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-aaaaf4ba-b9a5-48e3-a902-83ba7dda8a31" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f"> Per capaciteit <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <button class="mobile-nav-link nav-link-button" data-tabid="tab-69c99647-9a00-48d1-8569-ad470e975af8" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f"> Per sector <svg class="mobile" width="6" height="10" viewBox="0 0 6 10" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1.36377 1L5.00013 5L1.36377 9" stroke="#101214" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </button> <div class="dropdown-content" id="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f"> <div class="dropdown-content-inner"> <div class="tab-buttons-area"> </div> <div class="tab-content-area productNav cols-3"> <div id="column-d5d02957-36b7-4a06-8ff1-e91b2b063cf4" class="singular-column-content active"> <p class="column-title">Per gebruikersscenario</p> <a href="/nl/software/jira/service-management/itsm-software" data-event="clicked" data-uuid="287ca4ff-e6" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >IT-ondersteuning</a> <a href="/nl/software/jira/service-management/it-operations" data-event="clicked" data-uuid="747f5065-67" data-event-component="linkButton" data-event-container="global-Product-Nav-link-in-dropdown" data-schema-version="1" data-product-key="jiraSoftware" >IT-activiteiten</a> <a href="/nl/software/jira/service-management/features/enterprise-service-management" data-event="clicked" data-uuid="bfa0bd2a-82" data-event-component="linkButton" 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"ctaLabel":"Probeer het gratis", "isShowCTADropdown":"false", "jiraProduct": { "imgSource":"https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira.svg", "heading":"Jira", "subText":"Flexible project management", "href":"/wac/try/cloud/signup?bundle=jira-software&edition=free" }, "jiraServiceManagementProduct": { "imgSource":"https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Service-Management.svg", "heading":"Jira Service Management", "subText":"High-velocity service delivery", "href":"/wac/software/jira/service-management/free" }, "confluenceProduct": { "imgSource":"https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Confluence.svg", "heading":"Confluence", "subText":"Knowledge, all in one place", "href":"/wac/try/cloud/signup?bundle=confluence&edition=free" }, "jiraProductDiscovery": { "imgSource":"https://wac-cdn.atlassian.com/misc-assets/adg4-nav/prod-icon-Jira-Product-Discovery.svg", "heading":"Jira Product Discovery", "subText":"Capture & 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} .div-inline-svg.wpl-icon-size-16, .hero-label p { margin-bottom: 0; } .hero-label p {line-height: 1;} .template-tile img { margin-bottom: 0; } </style> <nav class="imkt-navbar imkt-navbar__default imkt-sticky global-nav-bitbucket"> <div class=" container-fluid imkt-navbar__main-section"> <div class="row"> <div class="column nav-comp-column"> <div class="imkt-navbar__title-wrapper"> <a href="/nl/software/jira/templates" class="imkt-navbar__title-link" data-event="clicked" data-uuid="ac7dfca4-4b-title-link" data-event-component="subNav" data-event-container="navbar" data-schema-version="1" data-product-key="jiraSoftware" data-label="Probeer het gratis" data-label-english="Subnav logo" > <span class="imkt-navbar__title-text">Jira-sjablonen</span> </a> <button id="jsToggleNavbarMenu" class="aui-icon aui-icon-small aui-iconfont-arrow-down" data-event="clicked" data-uuid="ac7dfca4-4b-open-close-nav-menu" data-event-component="linkButton" data-event-container="navbar" data-schema-version="1" data-product-key="jiraSoftware" data-label="Probeer het gratis" >Open and close the navigation menu</button> </div> <ul class="imkt-navbar__link-list" > <li > <a href="#" class="imkt-navbar__link-list-link imkt-navbar__link-list-link--dropdown-trigger" data-event="clicked" data-uuid="ac990e2f-1a" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label="Categorieën" data-label-english="Categories" >Categorieën</a> <div class="imkt-navbar__dropdown-links dropdown-container " > <ul> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/software-development" tabindex="0" data-event="clicked" data-uuid="996a3724-46" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Softwareontwikkeling" data-label-english="Software development" class="imkt-navbar__dropdown-links__link">Softwareontwikkeling</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/marketing" tabindex="0" data-event="clicked" data-uuid="b50e0d6c-df" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Marketing" data-label-english="Marketing" class="imkt-navbar__dropdown-links__link">Marketing</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/design" tabindex="0" data-event="clicked" data-uuid="73eb2d03-96" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Ontwerp" data-label-english="Design" class="imkt-navbar__dropdown-links__link">Ontwerp</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/sales" tabindex="0" data-event="clicked" data-uuid="5e2b88b6-38" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Sales" data-label-english="Sales" class="imkt-navbar__dropdown-links__link">Sales</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/operations" tabindex="0" data-event="clicked" data-uuid="709e29d4-0d" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Operations" data-label-english="Operations" class="imkt-navbar__dropdown-links__link">Operations</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/service-management" tabindex="0" data-event="clicked" data-uuid="069a6a07-19" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Servicemanagement" data-label-english="Service management" class="imkt-navbar__dropdown-links__link">Servicemanagement</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/hr" tabindex="0" data-event="clicked" data-uuid="3328a750-08" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="HR" data-label-english="HR" class="imkt-navbar__dropdown-links__link">HR</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/legal" tabindex="0" data-event="clicked" data-uuid="a30d474f-4f" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Juridische afdeling" data-label-english="Legal" class="imkt-navbar__dropdown-links__link">Juridische afdeling</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/it-operations" tabindex="0" data-event="clicked" data-uuid="41836af2-85" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="IT-activiteiten" data-label-english="IT Operations" class="imkt-navbar__dropdown-links__link">IT-activiteiten</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/finance" tabindex="0" data-event="clicked" data-uuid="fde28131-8e" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Finance" data-label-english="Finance" class="imkt-navbar__dropdown-links__link">Finance</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/project-management/templates" tabindex="0" data-event="clicked" data-uuid="8cee1cb2-4b" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Projectmanagementsjablonen" data-label-english="Project Management Templates" class="imkt-navbar__dropdown-links__link">Projectmanagementsjablonen</a> </li> </ul> </div> </li> <li > <a href="" class="imkt-navbar__link-list-link" data-event="clicked" data-uuid="c4bc5b50-d9" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label-english=" " ></a> </li> </ul> <div class="imkt-navbar__right-nav"> Probeer het gratis </div> </div> </div> </div> <div class="container-fluid imkt-navbar__collapsed-section"> <div class="row"> <div class="column"> <ul class="imkt-navbar__collapsed-link-list" > <li > <a href="#" class="imkt-navbar__collapsed-link-list-link imkt-navbar__collapsed-link-list-link--dropdown-trigger" data-event="clicked" data-uuid="ac990e2f-1a" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label="Categorieën" data-label-english="Categories" >Categorieën</a> <div class="imkt-navbar__collapsed-dropdown-links dropdown-container " > <ul> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/software-development" tabindex="0" data-event="clicked" data-uuid="996a3724-46" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Softwareontwikkeling" data-label-english="Software development" class="imkt-navbar__dropdown-links__link">Softwareontwikkeling</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/marketing" tabindex="0" data-event="clicked" data-uuid="b50e0d6c-df" data-event-component="linkButton" data-event-container="navbarDropdownLink" 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imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/operations" tabindex="0" data-event="clicked" data-uuid="709e29d4-0d" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Operations" data-label-english="Operations" class="imkt-navbar__dropdown-links__link">Operations</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/service-management" tabindex="0" data-event="clicked" data-uuid="069a6a07-19" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Servicemanagement" data-label-english="Service management" class="imkt-navbar__dropdown-links__link">Servicemanagement</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/hr" tabindex="0" data-event="clicked" data-uuid="3328a750-08" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="HR" data-label-english="HR" class="imkt-navbar__dropdown-links__link">HR</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/legal" tabindex="0" data-event="clicked" data-uuid="a30d474f-4f" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Juridische afdeling" data-label-english="Legal" class="imkt-navbar__dropdown-links__link">Juridische afdeling</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/it-operations" tabindex="0" data-event="clicked" data-uuid="41836af2-85" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="IT-activiteiten" data-label-english="IT Operations" class="imkt-navbar__dropdown-links__link">IT-activiteiten</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/software/jira/templates/finance" tabindex="0" data-event="clicked" data-uuid="fde28131-8e" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Finance" data-label-english="Finance" class="imkt-navbar__dropdown-links__link">Finance</a> </li> <li class=" imkt-navbar__dropdown-links__individual-link " > <a href="/nl/project-management/templates" tabindex="0" data-event="clicked" data-uuid="8cee1cb2-4b" data-event-component="linkButton" data-event-container="navbarDropdownLink" data-schema-version="1" data-product-key="jiraSoftware" data-label="Projectmanagementsjablonen" data-label-english="Project Management Templates" class="imkt-navbar__dropdown-links__link">Projectmanagementsjablonen</a> </li> </ul> </div> </li> <li > <a href="" class="imkt-navbar__collapsed-link-list-link" data-event="clicked" data-uuid="c4bc5b50-d9" data-event-component="linkButton" data-event-container="navbarDropdown" data-schema-version="1" data-product-key="jiraSoftware" data-label-english=" " ></a> </li> </ul> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Navbar", "params": { "hasCharlie":"false" } } </script></nav> <div class="container-fluid xs-cozy-top hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--image"> <img id="57786276" alt="Helpcentrum voor analyse" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:809842fa-7550-4dcf-bd0a-405d5c886e49/analytics_help_center.png?cdnVersion=2536" loading="lazy" /> </div> </div> </div> </div> <div class="container-fluid xs-comfortable-bottom hide-all theme-one"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="container-fluid xs-cozy-bottom"> <div class="row flex-container"> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="d92f39a5" alt="Helpdesk-venster" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:3ea875a6-6756-43df-9772-b5bccd8c97ac/illustrations-spot-Help%20Desk%20Window.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Promoot selfservice </h3> <p>Help werknemers om antwoorden te vinden op veelgestelde vragen en zoek relevante rapporten, dashboards en modellen met je serviceportal. Maak een kennisdatabase aan om relevante artikelen te tonen en vragen te beantwoorden.</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="151b0247" alt="Bestanden" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:718ecaab-df88-4708-9fad-1a23773dc41c/Magic%20Files@2x.png?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Maak werk inzichtelijk </h3> <p>Breng aanvragen van meerdere kanalen samen, zoals e-mail, chattools en portalen. Gebruik workflows om voortgang te volgen en wachtrijen om aanvragen op prioriteit te sorteren, en zo eenvoudig te zien waar anderen aan werken.</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="df2cbc94" alt="Meerdere documenten" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:91b1020d-8785-4966-b22d-04c8dfaab94f/illustrations-spot-Document%20multi.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Vergroot de waarde van je team </h3> <p>Verdiep je in klanttevredenheidsrapporten en zet de waarde van je team voor je organisatie om in cijfers. Prijs je team voor hun werk met rapporten en dashboards. Gebruik deze statistieken om de service-ervaring te verbeteren en te optimaliseren.</p> </div> </div> </div> </div> </div> </div> <div class="column md-cozy text-center no-flex" > <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="Analytics-servicemanagement" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--one button--regular button--primary" id="analytics-service-management2" > Sjabloon gebruiken </span> <div id="imkt-jsx--e7f391a9" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--e7f391a9", "props": { "cloudSignupLink": "/nl/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management2", "labels": { "SiteSelectorModal.cancel": "Annuleren", "SiteSelectorModal.createPage": "Pagina aanmaken", "SiteSelectorModal.selectASite": "Selecteer een site", "SiteSelectorModal.startASite": "Start een nieuwe site", "SiteSelectorModal.switchAccount": "Log in met een ander account", "SiteSelectorModal.selectedTemplate": "Dit heb je geselecteerd" } } } </script> </div> </div> </div> </div> <div class="container-fluid xs-outerspace-top hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Uitgelicht product: Jira Service Management </h2> <p>Beheer al je analyse-aanvragen op één plek en help je werknemers toegang te krijgen tot de gegevens en inzichten die ze nodig hebben. <a data-event="clicked" data-uuid="422c3af9-780" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Meer informatie" data-label-english="Learn more" href="/nl/software/jira/service-management">Meer informatie</a></p> </div> </div> <div class="column column-md-10 column-md-offset-1 " > <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s24 between flexColSm block-theme-one-reduce-more-padding "> <div class="component component--block" > <div class="intra-div no-flex component--block__background n0 has-border border-color-default padding-16 padding-style- allSides border-radius-default border-width-0"> <div class="component component--heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > "Zo hebben we nu één bron van waarheid waar we onze gegevens halen en waarop we onze rapporten kunnen baseren. Hierdoor krijgen we een beter overzicht en begrijpt iedereen wat er speelt in de organisatie." </h3> <h5 class="heading"><br /> MARIE BJØRKE</h5> <p>Hoofd IT-servicebeheer, ISS World</p> </div> </div> </div> <div class="component component--image canva has-bg-color n900 expand-to-column"> <img id="8e4ec1f6" alt="Sony Music Publishing-logo" class="component__image" style="width:160px;" src="https://wac-cdn.atlassian.com/dam/jcr:6ae609b0-65d0-4da4-b9ed-3cb0cd206338/ISS%20logo.svg?cdnVersion=2536" loading="lazy" /> </div> </div> </div> </div> </div> <div class="container-fluid hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gerelateerde sjablonen </h2> </div> <div class="component--filter-sort-search"> <div class="right-items xs-none-top flex-container"> <div class="categories-containers"> </div> <div class="sorter-area"> </div> <div class="text-left"> <div class="all-items search-grid static-fix"> <div class="pi static shadows search-grid column column-xs-6 column-md-4"> <div class="inner"> <div class="img-area " style="min-height: ;"> <img style="max-width: 90%; max-height: ;" class="keep" alt="Algemeen servicebeheer" data-lz="https://wac-cdn.atlassian.com/dam/jcr:eb4ead57-a305-4b2e-9734-8d2fbb2e6dba/JSM-GeneralService.svg?cdnVersion=2536" src="data:image/png;base64,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"> <noscript><img alt="Algemeen servicebeheer" src="https://wac-cdn.atlassian.com/dam/jcr:eb4ead57-a305-4b2e-9734-8d2fbb2e6dba/JSM-GeneralService.svg?cdnVersion=2536"></noscript> </div> <h5 class="product eyebrows">Jira Service Management</h5> <h4 class="keep text-n900">Algemeen servicebeheer</h4> <p class="description text-n900">Beheer al je interne serviceaanvragen.</p> </div> </div> <div class="pi static shadows search-grid column column-xs-6 column-md-4"> <div class="inner"> <div class="img-area " style="min-height: ;"> <img style="max-width: 90%; max-height: ;" class="keep" alt="ITSM" data-lz="https://wac-cdn.atlassian.com/dam/jcr:0e877aaa-1f77-4f18-ae7f-c2b1002b55e0/JSM-ITSM.svg?cdnVersion=2536" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAJCAYAAAA7KqwyAAAAAXNSR0IArs4c6QAAAAlwSFlzAAALEwAACxMBAJqcGAAAAVlpVFh0WE1MOmNvbS5hZG9iZS54bXAAAAAAADx4OnhtcG1ldGEgeG1sbnM6eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1wdGs9IlhNUCBDb3JlIDUuNC4wIj4KICAgPHJkZjpSREYgeG1sbnM6cmRmPSJodHRwOi8vd3d3LnczLm9yZy8xOTk5LzAyLzIyLXJkZi1zeW50YXgtbnMjIj4KICAgICAgPHJkZjpEZXNjcmlwdGlvbiByZGY6YWJvdXQ9IiIKICAgICAgICAgICAgeG1sbnM6dGlmZj0iaHR0cDovL25zLmFkb2JlLmNvbS90aWZmLzEuMC8iPgogICAgICAgICA8dGlmZjpPcmllbnRhdGlvbj4xPC90aWZmOk9yaWVudGF0aW9uPgogICAgICA8L3JkZjpEZXNjcmlwdGlvbj4KICAgPC9yZGY6UkRGPgo8L3g6eG1wbWV0YT4KTMInWQAAABFJREFUKBVjYBgFoyFAhRAAAAJJAAFEkgypAAAAAElFTkSuQmCC"> <noscript><img alt="ITSM" src="https://wac-cdn.atlassian.com/dam/jcr:0e877aaa-1f77-4f18-ae7f-c2b1002b55e0/JSM-ITSM.svg?cdnVersion=2536"></noscript> </div> <h5 class="product eyebrows">Jira Service Management</h5> <h4 class="keep text-n900">ITSM</h4> <p class="description text-n900">Beheer aanvragen, incidenten en wijzigingen om snel geweldige service te leveren.</p> </div> </div> <div class="pi static shadows search-grid column column-xs-6 column-md-4"> <div class="inner"> <div class="img-area " style="min-height: ;"> <img style="max-width: 90%; 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,"filterCloudProduct":"jira-service-management" ,"uuid":"40d9d6a3-e9" ,"filterTitle":"Klantenservicebeheer" ,"showingCategory":"jira service management" ,"editItemLink":"" ,"filterDescription":"Geef je externe klanten een geweldige en snelle servicebeleving." ,"config":"" ,"logo":"" ,"filterImage":"https://wac-cdn.atlassian.com/dam/jcr:a5b881a9-c523-452d-8fed-c0eaa5ab2b42/JSM-CustomerService.svg?cdnVersion=2536" ,"date":"" ,"customField1":"" ,"customField2":"" ,"sorterDate":"25 10 1970" ,"backgroundColor":"" ,"unsortedCategories":[{"product":"jira-service-management" } ,{"category":"service-management" } ] ,"categories":[] ,"link":"\/nl/software/jira/templates/customer-service-management" ,"linkLabel":"" ,"searchString":"klantenservicebeheer geef je externe klanten een geweldige en snelle servicebeleving. externe support, klantsupport, klantenservice" ,"customSorts":{"product":"jira-service-management" ,"category":"service-management" } ,"extraLink2URL":"" ,"extraLink2Label":"" 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,"filterCloudProduct":"jira-service-management" ,"uuid":"c46f5f4a-d5" ,"filterTitle":"Servicebeheer voor ontwerp" ,"showingCategory":"jira service management" ,"editItemLink":"" ,"filterDescription":"Volg en beheer eenvoudig allerlei ontwerpaanvragen, van aanpassingen tot nieuwe assets." ,"config":"" ,"logo":"" ,"filterImage":"https://wac-cdn.atlassian.com/dam/jcr:4f7af24e-d5a6-4d74-b524-b88ca0a53fd8/JSM-design.svg?cdnVersion=2536" ,"date":"" ,"customField1":"" ,"customField2":"" ,"sorterDate":"25 10 1970" ,"backgroundColor":"default" ,"unsortedCategories":[{"product":"jira-service-management" } ,{"category":"service-management" } ,{"category":"design" } ] ,"categories":[] ,"link":"\/nl/software/jira/templates/design-service-management" ,"linkLabel":"" ,"searchString":"servicebeheer voor ontwerp volg en beheer eenvoudig allerlei ontwerpaanvragen, van aanpassingen tot nieuwe assets. servicebeheer, ontwerpen" ,"customSorts":{"product":"jira-service-management" 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column-md-offset-1 no-flex" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gerelateerde resources </h2> </div> <div class="container-fluid xs-none-top"> <div class="row flex-container"> <div class="column column-xs-6 no-flex" > <div class="component component--image-heading-textblock icon-background"> <div class="component__image component__image--left outerspace"> <img id="ae68c26c" alt="Pictogram richting" class="component__image" style="width:64px;" src="https://wac-cdn.atlassian.com/dam/jcr:ef40b137-e923-4c65-97e9-4db23625fea9/Direction-Color.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right outerspace" style="padding-left:64px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Hoe Enterprise Service Management werkt in Jira Service Management </h4> <div class="component component--link-button "> <a href="/nl/software/jira/service-management/product-guide/getting-started/enterprise-service-management" target='_blank' data-event="clicked" data-uuid="a55e571f-0b" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="De handleiding bekijken" data-label-english="View the guide" class="component__link link-arrow " > De handleiding bekijken<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="column column-xs-6 no-flex" > <div class="component component--image-heading-textblock icon-background"> <div class="component__image component__image--left outerspace"> <img id="4342718f" alt="Pictogram richting" class="component__image" style="width:64px;" src="https://wac-cdn.atlassian.com/dam/jcr:ef40b137-e923-4c65-97e9-4db23625fea9/Direction-Color.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock default component__heading-textblock--right outerspace" style="padding-left:64px;"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Hoe Atlassian ESM aanpakt </h4> <div class="component component--link-button "> <a href="/nl/whitepapers/atlassian-esm-approach" target='_blank' data-event="clicked" data-uuid="2e6e442e-1a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Meer informatie" data-label-english="Learn more" class="component__link link-arrow " > Meer informatie<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid xs-comfortable-bottom hide-all"> <div class="row flex-container"> <div class="column column-md-10 column-md-offset-1 no-flex" > <div class="imkt-feature-table-container"> <div class="features-header bottomOnly border-color- border-width-"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Aan de slag met de sjabloon voor analyse-servicebeheer </h2> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="98d2b916-e7-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="1. Stel je helpcentrum en portal in bekijk +" id="set-up-help-center-and-portal" href="javascript:void(0);"> <span class="label"> 1. Stel je helpcentrum en portal in<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">bekijk +</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>In het helpcentrum kunnen werknemers aanvragen indienen en toegang krijgen tot je selfservice kennisdatabase. Stel het welkomstbericht, de aankondigingen en de lay-out in.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="20bf8249-fd-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="2. Pas je aanvraagtypen aan bekijk +" id="customize-request-types" href="javascript:void(0);"> <span class="label"> 2. Pas je aanvraagtypen aan<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">bekijk +</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Help werknemers en agents door op maat gemaakte aanvraagtypen te gebruiken of zelfs je eigen aanvraagtype te maken.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="5959c497-aa-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="3. Organiseer je wachtrijen bekijk +" id="organize-queues" href="javascript:void(0);"> <span class="label"> 3. Organiseer je wachtrijen<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">bekijk +</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Stem je wachtrij af op de manier waarop je teams aanvragen beoordelen en behandelen.</p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="569c712a-79-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="4. Voeg agents toe bekijk +" id="add-agents" href="javascript:void(0);"> <span class="label"> 4. Voeg agents toe<span class="button copy-link"> <svg width="24" height="24" viewBox="0 0 24 24"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg> <span class="copy-link-label">Copy link to heading</span> <span class="copy-link-label-success">Copied!</span> </span> </span> <span class="toggle">bekijk +</span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock "> <p>Tijd om het gezellig te maken! Voeg agents toe aan je serviceprojectteam.</p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "showText":"bekijk +", "hideText":"verbergen", "showAllText":"Show all", "hideAllText":"Hide all", "useExpandAll":false, "useAccordionStyle":false } } </script></div> </div> </div> </div> <div class="container-fluid xs-comfortable hide-all n900"> <div class="row flex-container"> <div class="column text-center light-text no-flex" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Klaar om deze sjabloon te gebruiken? </h2> </div> <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="Analytics-servicemanagement" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--two button--regular button--primary" id="analytics-service-management3" > Probeer het gratis </span> <div id="imkt-jsx--0c298f08" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--0c298f08", "props": { "cloudSignupLink": "/nl/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management3", "labels": { "SiteSelectorModal.cancel": "Annuleren", "SiteSelectorModal.createPage": "Pagina aanmaken", "SiteSelectorModal.selectASite": "Selecteer een site", "SiteSelectorModal.startASite": "Start een nieuwe site", "SiteSelectorModal.switchAccount": "Log in met een ander account", "SiteSelectorModal.selectedTemplate": "Dit heb je geselecteerd" } } } </script> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-7 column-lg-8 " > <div class="intra-div alignContentStretch alignItemsStretch justifyStart noWrap no s0 between has-border border-color-b50 padding-default padding-style- allSides border-radius-5 border-width-5"> <div class="component component--image"> <img id="62106c3e" alt="Screenshot van het hulpcentrum voor analyses" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:4eab0906-3729-4d45-a151-68306e2fc3e0/analytics_help_center.png?cdnVersion=2536" loading="lazy" /> </div> </div> </div> <div class="column column-md-5 column-lg-4 alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock text-oversized"> <h1 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Sjabloon Analytics-servicemanagement </h1> <p>Al je analyses en gegevensaanvragen vastleggen, sorteren en beheren</p> </div> <div class="component component--template-library__cta__action"> <span style="cursor: pointer" data-template-name="Analytics-servicemanagement" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--one button--regular button--primary" id="analytics-service-management" > Sjabloon gebruiken </span> <div id="imkt-jsx--4244117e" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--4244117e", "props": { "cloudSignupLink": "/nl/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management", "labels": { "SiteSelectorModal.cancel": "Annuleren", "SiteSelectorModal.createPage": "Pagina aanmaken", "SiteSelectorModal.selectASite": "Selecteer een site", "SiteSelectorModal.startASite": "Start een nieuwe site", "SiteSelectorModal.switchAccount": "Log in met een ander account", "SiteSelectorModal.selectedTemplate": "Dit heb je geselecteerd" } } } </script> </div> <div class="component component--block" > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s8 between has-border border-color-n40 padding-16 padding-style-topOnly topOnly border-radius-default border-width-2"> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn-8 fnt-ln font-lnh- eyebrows heading" > het meest geschikt voor </h6> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #0052cc; fill-rule:evenodd;" d="M8.52,12.29a1.94,1.94,0,0,1,1.93,1.93v12.7a1.93,1.93,0,0,1-1.93,1.93H3.38a1.92,1.92,0,0,1-1.93-1.93V14.22a1.93,1.93,0,0,1,1.93-1.93Z"/><path style="fill: #0052cc; fill-rule:evenodd;" d="M20.57,9.08A1.92,1.92,0,0,1,22.5,11V26.92a1.92,1.92,0,0,1-1.93,1.93H15.43a1.92,1.92,0,0,1-1.93-1.93V11a1.92,1.92,0,0,1,1.93-1.93Z"/><path style="opacity:0.5; fill:#0052cc; fill-rule:evenodd;" d="M32.62,1.37a1.92,1.92,0,0,1,1.93,1.92V26.92a1.93,1.93,0,0,1-1.93,1.93H27.48a1.94,1.94,0,0,1-1.93-1.93V3.29a1.93,1.93,0,0,1,1.93-1.92Z"/><path style="opacity:0.5; fill:#0052cc; fill-rule:evenodd;" d="M34.55,31.74a1.45,1.45,0,0,1,.07,2.89H1.45a1.45,1.45,0,0,1-.07-2.89H34.55Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>Analyseteams</p> </div> </div> </div> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s8 between component--block xs-none-top" > <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn-8 fnt-ln font-lnh- eyebrows heading" > Belangrijkste functies </h6> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M31.81,4.09H18.73a2.11,2.11,0,0,1-1.3-.45l-4-3.18A2.07,2.07,0,0,0,12.12,0H4.19A4.2,4.2,0,0,0,0,4.19v7.17A4.19,4.19,0,0,1,4.19,7.17H31.81A4.19,4.19,0,0,1,36,11.36V8.29A4.2,4.2,0,0,0,31.81,4.09Z"/><rect style="fill:#091e42;" y="7.17" width="36" height="28.83" rx="4.19"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>Aanvraagtypen</p> </div> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M13.48,12a3,3,0,0,0-3-3H5.65a3,3,0,0,0-3,3V23.34a1.52,1.52,0,0,0,1.51,1.52H12a1.52,1.52,0,0,0,1.51-1.52ZM5.27,20.82A1.13,1.13,0,0,0,6.41,22H10a1.13,1.13,0,0,0,1.08-1.13,1.14,1.14,0,0,0-1.14-1.14H6.35A1.14,1.14,0,0,0,5.27,20.82Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M14.49,35V35A1.14,1.14,0,0,0,16.77,35V24.86H14.49Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M25.61,8.94H11.21V9A3,3,0,0,1,13.48,12V23.34A1.52,1.52,0,0,1,12,24.86H27.12a1.52,1.52,0,0,0,1.52-1.52V12A3,3,0,0,0,25.61,8.94Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M6.91,3.64V9.12a1.14,1.14,0,0,0,2.28,0V3.64Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M6.91.86A.76.76,0,0,1,7.67.1H12a.76.76,0,0,1,.75.76v2a.76.76,0,0,1-.75.76H6.91Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>Hulpportaal</p> </div> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M30.06,9.09a1.58,1.58,0,0,0,.07-3.15h-13a1.57,1.57,0,0,0-.08,3.14h13Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M30.06,16.78a1.57,1.57,0,0,1,.07,3.14h-13a1.57,1.57,0,0,1-.08-3.14h13Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M30.06,27.26a1.57,1.57,0,0,1,.07,3.14h-13a1.58,1.58,0,0,1-.08-3.15h13Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M31.81,36A4.2,4.2,0,0,0,36,31.81V4.19A4.2,4.2,0,0,0,31.81,0H4.19A4.2,4.2,0,0,0,0,4.19V31.81A4.2,4.2,0,0,0,4.19,36ZM10.42,4.48A1.57,1.57,0,0,1,12.7,6.65l-.06.06L9.13,10.2A1.58,1.58,0,0,1,7,10.26l-.06-.06L4.83,8.13A1.57,1.57,0,0,1,7,5.85l.06.05,1,1ZM12.65,15a1.58,1.58,0,0,0-2.23,0L8,17.35l-1-1L7,16.33a1.57,1.57,0,0,0-2.16,2.29l2.08,2.07.06,0a1.57,1.57,0,0,0,2.16,0l3.51-3.5.06-.06A1.57,1.57,0,0,0,12.65,15ZM10.42,25.45a1.57,1.57,0,0,1,2.28,2.17l-.06.06L9.13,31.17A1.58,1.58,0,0,1,7,31.23l-.06-.06L4.83,29.1A1.57,1.57,0,0,1,7,26.82l.06.05,1,1ZM31.63,7.51a1.57,1.57,0,0,1-1.57,1.58h-13a1.57,1.57,0,0,1,.08-3.14h13A1.57,1.57,0,0,1,31.63,7.51Zm-1.57,9.27a1.57,1.57,0,0,1,.07,3.14h-13a1.57,1.57,0,0,1-.08-3.14h13Zm1.57,12a1.57,1.57,0,0,0-1.57-1.57h-13a1.58,1.58,0,0,0,.08,3.15h13A1.56,1.56,0,0,0,31.63,28.83Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>Wachtrijen</p> </div> </div> <div class="component component--image-heading-textblock hero-label margin-default"> <div class="component__image component__image--left"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-16 wpl-icon-corner-3"> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M26.05,25.24a5.77,5.77,0,0,1,5.77,5.68v.18a1.21,1.21,0,0,1-2.42.06V31a3.35,3.35,0,0,0-3.27-3.35H10A3.35,3.35,0,0,0,6.6,30.93v.17a1.21,1.21,0,0,1-2.42.06V31a5.77,5.77,0,0,1,5.68-5.77H26.05Z"/><path style="fill: none; fill-rule:evenodd;" d="M22.18,14.78a2.28,2.28,0,1,0,2.28,2.28A2.28,2.28,0,0,0,22.18,14.78Z"/><path style="fill: none; fill-rule:evenodd;" d="M13.85,14.78a2.28,2.28,0,1,0,2.28,2.28A2.28,2.28,0,0,0,13.85,14.78Z"/><path style="fill: none; fill-rule:evenodd;" d="M18,2.42a.87.87,0,0,0,0,1.74h0a.87.87,0,0,0,0-1.74Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M10.29,28.29a7.71,7.71,0,0,0,15.42,0v-.63H10.29Z"/><path style="opacity:0.5; fill:#091e42; fill-rule:evenodd;" d="M19.21,8.6V6.35a3.29,3.29,0,1,0-2.42,0V8.6h2.42ZM18,4.16h0a.87.87,0,1,1,.88-.87A.86.86,0,0,1,18,4.16Z"/><path style="fill: #091e42; fill-rule:evenodd;" d="M27.29,8.6H8.71a2.93,2.93,0,0,0-2.93,2.94v11A2.93,2.93,0,0,0,8.4,25.45a5.78,5.78,0,0,1,1.46-.21H26.05a5.63,5.63,0,0,1,1.55.21,2.93,2.93,0,0,0,2.62-2.92v-11A2.93,2.93,0,0,0,27.29,8.6ZM13.85,19.34a2.28,2.28,0,1,1,2.28-2.28A2.28,2.28,0,0,1,13.85,19.34Zm8.33,0a2.28,2.28,0,1,1,2.28-2.28A2.28,2.28,0,0,1,22.18,19.34Z"/></svg> </div> </div> </div> <div class="component__heading-textblock component__heading-textblock--right" style="padding-left:16px;"> <p>Automatisering</p> </div> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top xs-none-bottom"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Wat is een sjabloon voor analyse-servicebeheer? </h2> <p>De sjabloon voor analyse-servicebeheer is ontworpen voor analyse- en gegevensteams die aanvragen op één locatie willen vastleggen, sorteren en beheren en werknemers willen helpen toegang te krijgen tot de gegevens en inzichten die ze nodig hebben.</p> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top xs-none-bottom"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Wat omvat de sjabloon voor analyse-servicebeheer? </h2> </div> </div> </div> </div> <div class="imkt-tab-container container-fluid"> <div class="component component--tab-navigation positionTop center "> <div class="mobile-nav-container default"> <div class="mobile-tab-navigation pill" id="select-adbacae5-b242-451f-8e28-920204ea746c"> <button class="b50 text-n800 border-color-n50 active"></button> <ul class="tab-dropdown-options"> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-1fc00b0e-e996-4575-a78a-eb002ed62765" data-tab-name="request-types" data-event="clicked" data-uuid="1fc00b0e-e9-0" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Request types" >Aanvraagtypen</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-3f1e31ff-a855-4b6c-94bb-53a2e2b9193d" data-tab-name="help-portal" data-event="clicked" data-uuid="3f1e31ff-a8-1" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Help portal" >Hulpportaal</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-a6657d02-fb71-435b-9da7-4a2bd987fb38" data-tab-name="queues" data-event="clicked" data-uuid="a6657d02-fb-2" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Queues" >Wachtrijen</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-cb5cc7c8-b77b-438d-94cd-863fd3ab37aa" data-tab-name="automation" data-event="clicked" data-uuid="cb5cc7c8-b7-3" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Automation" >Automatisering</a> </li> </ul> </div> </div> <ul class="imkt-tab-list even pill center border-color-n50 no-mobile-nav "> <li class="imkt-tab border-color-n50"> <a href="#tab-1fc00b0e-e996-4575-a78a-eb002ed62765" data-event="clicked" data-uuid="1fc00b0e-e9-4" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Aanvraagtypen" data-label-english="Request types" data-tab-name="request-types" class="n20 text-n300 border-color-n50 "> Aanvraagtypen </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-3f1e31ff-a855-4b6c-94bb-53a2e2b9193d" data-event="clicked" data-uuid="3f1e31ff-a8-5" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Hulpportaal" data-label-english="Help portal" data-tab-name="help-portal" class="n20 text-n300 border-color-n50 "> Hulpportaal </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-a6657d02-fb71-435b-9da7-4a2bd987fb38" data-event="clicked" data-uuid="a6657d02-fb-6" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Wachtrijen" data-label-english="Queues" data-tab-name="queues" class="n20 text-n300 border-color-n50 "> Wachtrijen </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-cb5cc7c8-b77b-438d-94cd-863fd3ab37aa" data-event="clicked" data-uuid="cb5cc7c8-b7-7" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Automatisering" data-label-english="Automation" data-tab-name="automation" class="n20 text-n300 border-color-n50 "> Automatisering </a> </li> </ul> </div> <div class="content-tabs "> <div id="tab-1fc00b0e-e996-4575-a78a-eb002ed62765" class="imkt-tab-block active"> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Relevante informatie vastleggen </h2> <p>Gebruik bewerkbare aanvraagtypen voor veelvoorkomende ondersteuningsproblemen voor analyses of maak je eigen aanvraagtypen aan die specifiek zijn voor de analyse-supportservices van je team.</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="53088166" alt="Momentopname op afroep" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:3f1a28b7-bfe3-4c1b-964a-41e5fc99e08b/Request-types.png?cdnVersion=2536" loading="lazy" /> </div> </div> </div> </div> </div> <div id="tab-3f1e31ff-a855-4b6c-94bb-53a2e2b9193d" class="imkt-tab-block "> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Je helpcentrumportaal aanpassen </h2> <p>Maak een analyse-serviceportaal aan met aanpasbare aanvraagtypen en workflows om aan de behoeften van je werknemers te voldoen.</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="5e8a6ea9" alt="Screenshot van aanvragen veranderen" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:809842fa-7550-4dcf-bd0a-405d5c886e49/analytics_help_center.png?cdnVersion=2536" loading="lazy" /> </div> </div> </div> </div> </div> <div id="tab-a6657d02-fb71-435b-9da7-4a2bd987fb38" class="imkt-tab-block "> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Georganiseerde analyses ondersteunen de levering </h2> <p>Organiseer de aanvragen van werknemers via het helpcentrum, e-mail, chat en andere kanalen in wachtrijen, zodat je aanvragen snel kunt bekijken, sorteren en toewijzen zodra ze binnenkomen.</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="542a4ba1" alt="Screenshot van Assets" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:45befd94-72cd-49d4-8a05-d0233955d239/Requests.png?cdnVersion=2536" loading="lazy" /> </div> </div> </div> </div> </div> <div id="tab-cb5cc7c8-b77b-438d-94cd-863fd3ab37aa" class="imkt-tab-block "> <div class="container-fluid xs-cozy-top"> <div class="row flex-container reduced-row"> <div class="column column-md-6 s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Automatiseer je helpdesk </h2> <p>Met automatisering hoef je geen handmatige, terugkerende taken meer uit te voeren en kun je je concentreren op het werk dat er toe doet.</p> </div> </div> <div class="column column-md-6 s0 between" > <div class="component component--image"> <img id="87e286b6" alt="Screenshot van backlog" class="component__image img-dropshadow" src="https://wac-cdn.atlassian.com/dam/jcr:056c77fc-3a3b-4707-995d-3e375ace0265/Automation.png?cdnVersion=2536" loading="lazy" /> </div> </div> </div> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Tabs", "params": { "tabBorderColor":"n50", "tabBackgroundColor":"n20", "tabTextColor":"n300", "tabBackgroundColorActive":"b50", "tabTextColorActive":"n800", "defaultTab":"request-types", "linkedContainerTab":false, "selectId":"select-adbacae5-b242-451f-8e28-920204ea746c" } } </script></div> <div class="container-fluid xs-cozy-bottom"> <div class="row flex-container reduced-row"> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="2651b5e1" alt="Helpdesk-venster" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:3ea875a6-6756-43df-9772-b5bccd8c97ac/illustrations-spot-Help%20Desk%20Window.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Promoot selfservice </h3> <p>Help werknemers om antwoorden te vinden op veelgestelde vragen en zoek relevante rapporten, dashboards en modellen met je serviceportal. Maak een kennisdatabase aan om relevante artikelen te tonen en vragen te beantwoorden.</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="f2a091cd" alt="Bestanden" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:718ecaab-df88-4708-9fad-1a23773dc41c/Magic%20Files@2x.png?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Maak werk inzichtelijk </h3> <p>Breng aanvragen van meerdere kanalen samen, zoals e-mail, chattools en portalen. Gebruik workflows om voortgang te volgen en wachtrijen om aanvragen op prioriteit te sorteren, en zo eenvoudig te zien waar anderen aan werken.</p> </div> </div> </div> <div class="column column-md-4 no-flex" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="3681db44" alt="Meerdere documenten" class="component__image" style="height:80px;" src="https://wac-cdn.atlassian.com/dam/jcr:91b1020d-8785-4966-b22d-04c8dfaab94f/illustrations-spot-Document%20multi.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Vergroot de waarde van je team </h3> <p>Verdiep je in klanttevredenheidsrapporten en zet de waarde van je team voor je organisatie om in cijfers. Prijs je team voor hun werk met rapporten en dashboards. Gebruik deze statistieken om de service-ervaring te verbeteren en te optimaliseren.</p> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy-top xs-none-bottom"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 text-center alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--heading-textblock"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Aan de slag met de sjabloon voor analyse-servicebeheer </h2> <p>Beheer al je analyse-aanvragen op één plek en help je werknemers toegang te krijgen tot de gegevens en inzichten die ze nodig hebben.</p> </div> <div class="imkt-feature-table-container with-circular-show-hide"> <div class="features-header bottomOnly"> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="5bf15c1d-fe-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="Stel je helpcentrum en portaal in " href="javascript:void(0);"> <span class="label"> Stel je helpcentrum en portaal in </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>In het helpcentrum kunnen werknemers aanvragen indienen en toegang krijgen tot je selfservice kennisdatabase. Stel het welkomstbericht, de aankondigingen en de lay-out in. <a data-event="clicked" data-uuid="d611739a-6a0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Meer informatie." data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#1-set-up-and-customize-your-project">Meer informatie.</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="aef69cc5-d5-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="Pas je aanvraagtypen aan " href="javascript:void(0);"> <span class="label"> Pas je aanvraagtypen aan </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>Help klanten en agents door op maat gemaakte aanvraagtypen voor analyses te gebruiken of zelfs je eigen aanvraagtype aan te maken. <a data-event="clicked" data-uuid="450c1115-020" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Meer informatie." data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#2-set-up-request-types-and-customize-queues">Meer informatie.</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="d3cb2264-ce-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="Organiseer je wachtrijen " href="javascript:void(0);"> <span class="label"> Organiseer je wachtrijen </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>Help klanten en agents door op maat gemaakte aanvraagtypen voor financiën te gebruiken of zelfs je eigen aanvraagtype aan te maken. <a data-event="clicked" data-uuid="1e72a6c0-7d0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Meer informatie." data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#2-set-up-request-types-and-customize-queues">Meer informatie.</a></p> </div> </td> </tr></tbody> </table> </div> </div> <div class="feature-container"> <a class="feature-name h3" data-event="clicked" data-uuid="c01b5cd5-34-cta" data-event-component="linkButton" data-event-container="featureComparisonTable" data-schema-version="1" data-product-key="jiraSoftware" data-label="Voeg agents toe " href="javascript:void(0);"> <span class="label"> Voeg agents toe </span> <span class="toggle"><span class="circular-icon plus"></span></span> </a> <div class="feature-aspects"> <table> <tbody> <tr> <td class="aspect-name-cell hider"></td> <td class="hide-aspect-name hider"> <div class="component component--textblock component--text-block-white"> <p>Tijd om het gezellig te maken! Voeg agenten toe aan je serviceprojectteam. <a data-event="clicked" data-uuid="2bf11cad-770" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Meer informatie." data-label-english="Learn more." href="https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#3-add-team-members-and-customers">Meer informatie.</a></p> </div> </td> </tr></tbody> </table> </div> </div> <script type="text/x-component"> { "type":"imkt.components.FeaturesTable", "params": { "useExpandAll":false, "useAccordionStyle":true } } </script></div> </div> </div> </div> <div class="container-fluid xs-none"> <div class="row flex-container"> <div class="column column-md-10 column-lg-8 column-md-offset-1 column-lg-offset-2 xs-none-bottom alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > </div> </div> </div> <div class="container-fluid xs-cozy-bottom"> <div class="row flex-container reduced-row"> <div class="column s0 between" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gerelateerde sjablonen voor analyse-servicebeheer </h2> </div> </div> <div class="column column-md-4 template-tile " > <a href="/nl/software/jira/templates/general-service-management" data-event="clicked" data-uuid="2c8f38cf-a2" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div flexCol s0 between column__background n20 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="943ce91c" alt="De wachtrijen bekijken" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f4f1a80b-82c9-4951-878a-ce360fb2da9d/Screen_Queues.png?cdnVersion=2536" loading="lazy" /> </div> <div class="component component--heading-textblock"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > Algemeen servicebeheer </h4> <p>Verzamel, prioriteer en beheer aanvragen voor bedrijfsteams.</p> </div> </div> </a> </div> <div class="column column-md-4 template-tile " > <a href="/nl/software/jira/templates/it-service-management" data-event="clicked" data-uuid="0fae6c1b-c4" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div flexCol s0 between column__background n20 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="0eb0bdb8" alt="Jira roadmap" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f4f1a80b-82c9-4951-878a-ce360fb2da9d/Screen_Queues.png?cdnVersion=2536" loading="lazy" /> </div> <div class="component component--heading-textblock"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > IT-servicemanagement </h4> <p>Neem aanvragen aan, stel waarschuwingen in, meld incidenten en los problemen snel op.</p> </div> </div> </a> </div> <div class="column column-md-4 template-tile " > <a href="/nl/software/jira/templates/marketing-service-management" data-event="clicked" data-uuid="1a08320d-5a" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div flexCol s0 between column__background n20 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="e77c7d61" alt="Jira roadmap" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:b7e76c98-78d2-4c35-9cf3-a30b6f888dc1/Screen_HelpCenter.png?cdnVersion=2536" loading="lazy" /> </div> <div class="component component--heading-textblock"> <h4 class="fnt-wt font-wt- fnt-mg font-mgn-16 fnt-ln font-lnh- heading" > Marketing-servicemanagement </h4> <p>Beheer en volg al je marketingaanvragen.</p> </div> </div> </a> </div> </div> </div> <div class="container-fluid xs-cozy" data-container-id="27bb5ef4-1d8f-4c95-9730-39bdcb09f799"> <style class="background-image-styles" data-for="27bb5ef4-1d8f-4c95-9730-39bdcb09f799"> [data-container-id="27bb5ef4-1d8f-4c95-9730-39bdcb09f799"] { background-image: linear-gradient(180deg, #FFFFFF 0%, #DEEBFF 100%); ; background-position: ; background-repeat: no-repeat ; background-size: ; } </style> <div class="row flex-container reduced-row"> <div class="column s0 between" > <div class="component component--heading"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Gerelateerde resources voor analyse-servicebeheer </h2> </div> </div> <div class="column column-md-4 " > <a href="/nl/software/jira/service-management/product-guide/tips-and-tricks/atlassian-analytics#how-to-add-atlassian-analytics-to-your-instance" data-event="clicked" data-uuid="cbf17fe4-43" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding-hover "> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Handleiding </h6> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Hoe gebruik je Atlassian Analytics in Jira Service Management? </h3> </div> <div class="component component--textblock component--text-block-white"> <p>Ontdek hoe je Jira Service Management kunt optimaliseren om te voldoen aan de unieke behoeften van je analyseteam.</p> </div> </div> </a> </div> <div class="column column-md-4 " > <a href="/nl/software/jira/service-management/product-guide/getting-started/enterprise-service-management" data-event="clicked" data-uuid="c05d1727-6b" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding-hover "> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Handleiding </h6> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Hoe Enterprise Service Management werkt in Jira Service Management </h3> </div> <div class="component component--textblock component--text-block-white"> <p>Ontdek hoe je Jira Service Management in je hele organisatie kunt schalen.</p> </div> </div> </a> </div> <div class="column column-md-4 " > <a href="/nl/whitepapers/atlassian-esm-approach" data-event="clicked" data-uuid="1d461c65-10" data-event-component="linkButton" data-event-container="column" data-schema-version="1" data-product-key="jiraSoftware" class="component--block__link"> <div class="intra-div s0 between column__background n0 block-theme-one-reduce-padding-hover "> <div class="component component--heading"> <h6 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- eyebrows heading" > Handleiding </h6> </div> <div class="component component--heading"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > Hoe Atlassian ESM aanpakt </h3> </div> <div class="component component--textblock component--text-block-white"> <p>Ontdek de insidertips van Atlassian om bedrijfsservicebeheer operationeel te krijgen.</p> </div> </div> </a> </div> </div> </div> <div class="container-fluid md-cozy-top xl-cozy-top xs-comfortable-top lg-comfortable-top xs-cozy-bottom b50" id="hero" data-container-id="f1828d21-3319-4891-9e09-581a508cd147"> <style class="background-image-styles" data-for="f1828d21-3319-4891-9e09-581a508cd147"> @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="f1828d21-3319-4891-9e09-581a508cd147"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:cecdef00-917f-4c3f-a158-5bb88925a298/JiraTemplateLibrary_Hero_Icons-Left.svg?cdnVersion=2536") , url("https://wac-cdn.atlassian.com/dam/jcr:28105cdd-528a-46df-a8c7-796fdc03f04b/JiraTemplateLibrary_Hero_Icons-Right.svg?cdnVersion=2536") ; background-position: left -100px bottom 35% , right -100px bottom 35% ; background-repeat: no-repeat , no-repeat ; background-size: , ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="f1828d21-3319-4891-9e09-581a508cd147"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:cecdef00-917f-4c3f-a158-5bb88925a298/JiraTemplateLibrary_Hero_Icons-Left.svg?cdnVersion=2536") , url("https://wac-cdn.atlassian.com/dam/jcr:28105cdd-528a-46df-a8c7-796fdc03f04b/JiraTemplateLibrary_Hero_Icons-Right.svg?cdnVersion=2536") ; background-position: left -72px bottom 35% , right -72px bottom 35% ; 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data-template-name="Analytics-servicemanagement" data-template-id="com.atlassian.servicedesk:simplified-analytics-service-desk" data-product-key="jira-servicedesk.ondemand" data-template-key="com.atlassian.servicedesk:simplified-analytics-service-desk" data-blue-print-module="com.atlassian.servicedesk:simplified-analytics-service-desk" class="component--template-library__cta__action component__link button button--one button--regular button--primary" id="analytics-service-management2" > Sjabloon gebruiken </span> <div id="imkt-jsx--4ca2e619" class="modal-container"></div> <script type="text/jsx-component"> { "type": "ProductTemplateSiteSelectorContainer", "domRootId": "imkt-jsx--4ca2e619", "props": { "cloudSignupLink": "/nl/try/cloud/signup", "product": "jira-servicedesk.ondemand", "prefix": "jsm.show", "redirectToIdentity": false, "internalLinkAfterIdentity": "", "id": "analytics-service-management2", "labels": { "SiteSelectorModal.cancel": "Annuleren", "SiteSelectorModal.createPage": 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} .language-selector { display: flex; gap: 5px; margin-right: 20px; } .footer select#footer-language-selector { background: none; } .column.footer-standard-links > .intra-div { column-gap: 24px; row-gap: 48px; display: grid; grid-template-columns: 1fr 1fr 1fr 1fr; } @media (max-width: 1023px) { .column.footer-standard-links > .intra-div { grid-template-columns: 1fr 1fr; } } @media (max-width: 768px) { .column.footer-standard-links > .intra-div { grid-template-columns: 1fr; } } </style> </div> <div class="column footer-standard-links " style="border-radius:0 0 24px 24px;float:none;" > <div class="intra-div alignItemsStretch justifySpaceBetween wrap no s40 between column__background n10 has-border border-color- padding-24 padding-style-allSides allSides border-radius-15 border-width-0"> <div class="component s0 between component--block left-footer" > <div class="component component--image"> <img id="d8cf6e7a" alt="" class="component__image xs-outerspace-bottom" style="width:26px;height:26px;" src="https://wac-cdn.atlassian.com/dam/jcr:9c4bf443-5045-4ff9-a48d-36ae466f3ced/logos-atlassian-mini-icon-onecolor-blue.svg?cdnVersion=2536" loading="lazy" /> </div> <div class="component component--link-button "> <a href="/nl/company" data-event="clicked" data-uuid="fbf3b54c-4e" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Bedrijf" data-label-english="Company" class="component__link default " > Bedrijf </a> </div> <div class="component component--link-button "> <a href="/nl/company/careers" data-event="clicked" data-uuid="658e91b4-45" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Vacatures" data-label-english="Careers" class="component__link default " > Vacatures </a> </div> <div class="component component--link-button "> <a href="/nl/company/events" data-event="clicked" data-uuid="f547dec4-ee" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Evenementen" data-label-english="Events" class="component__link default " > Evenementen </a> </div> <div class="component component--link-button "> <a href="https://atlassian.com/blog" data-event="clicked" data-uuid="104c1e17-07" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Blogs" data-label-english="Blogs" class="component__link default " > Blogs </a> </div> <div class="component component--link-button "> <a href="https://investors.atlassian.com/" data-event="clicked" data-uuid="8dff4c3d-81" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Investeerders" data-label-english="Investor Relations" class="component__link default " > Investeerders </a> </div> <div class="component component--link-button "> <a href="https://www.atlassianfoundation.org/" data-event="clicked" data-uuid="99564f33-ce" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Atlassian Foundation" data-label-english="Atlassian Foundation" class="component__link default " > Atlassian Foundation </a> </div> <div class="component component--link-button "> <a href="/nl/company/contact" data-event="clicked" data-uuid="f40912fd-d4" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Contact" data-label-english="Contact us" class="component__link default " > Contact </a> </div> </div> <div class="component flexCol alignItemsBaseline justifyStart noWrap anchorLastItem s0 between component--block" > <div class="component component--heading"> <div class="color-head text-n900"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn- fnt-ln font-lnh- heading" > producten </h5> </div> </div> <div class="component component--link-button "> <a href="/nl/software/rovo" data-event="clicked" data-uuid="887f4120-85" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Rovo" data-label-english="Rovo" class="component__link default " > Rovo </a> </div> <div class="component component--link-button "> <a href="/nl/software/jira" data-event="clicked" data-uuid="7c6497e9-48" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira" data-label-english="Jira" class="component__link default " > Jira </a> </div> <div class="component component--link-button "> <a href="/nl/software/jira/align" data-event="clicked" data-uuid="80aff0eb-ad" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira Align" data-label-english="Jira Align" class="component__link default " > Jira Align </a> </div> <div class="component component--link-button "> <a href="/nl/software/jira/service-management" data-event="clicked" data-uuid="0a3a2afd-da" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Jira Service Management" data-label-english="Jira Service Management" class="component__link default " > Jira Service Management </a> </div> <div class="component component--link-button "> <a href="/nl/software/confluence" data-event="clicked" data-uuid="8837ace6-b7" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Confluence" data-label-english="Confluence" class="component__link default " > Confluence </a> </div> <div class="component component--link-button "> <a href="/nl/software/trello" data-event="clicked" data-uuid="6619f65d-b2" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Trello" data-label-english="Trello" class="component__link default " > Trello </a> </div> <div class="component component--link-button "> <a href="https://bitbucket.org/product/nl/" data-event="clicked" data-uuid="89700592-1c" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Bitbucket" data-label-english="Bitbucket" class="component__link default " > Bitbucket </a> </div> <div class="component component--link-button see-all-footer "> <a href="/nl/software" data-event="clicked" data-uuid="5e63d93e-26" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Alle gratis producten bekijken" data-label-english="See all products" class="component__link link-arrow " > Alle gratis producten bekijken<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="component flexCol alignItemsBaseline justifyStart noWrap anchorLastItem s0 between component--block" > <div class="component component--heading"> <div class="color-head text-n900"> <h5 class="fnt-wt font-wt-600 fnt-mg font-mgn- fnt-ln font-lnh- heading" > Bronnen </h5> </div> </div> <div class="component component--link-button "> <a href="https://support.atlassian.com/" data-event="clicked" data-uuid="e22460f0-ec" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Technische ondersteuning" data-label-english="Technical support" class="component__link default " > Technische ondersteuning </a> </div> <div class="component component--link-button "> <a href="/nl/licensing/purchase-licensing" data-event="clicked" data-uuid="fc29565e-9f" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Aanschaf en licenties" data-label-english="Purchasing & licensing" class="component__link default " > Aanschaf en licenties </a> </div> <div class="component component--link-button "> <a href="https://community.atlassian.com/" data-event="clicked" data-uuid="e94fb789-37" data-event-component="linkButton" 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