Home - Ofcom

<!DOCTYPE html> <html lang="en"> <head> <title>Home - Ofcom</title> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width,initial-scale=1" /> <meta name="MetaTitle" content="Home" /> <meta name="MetaDescription" content="Ofcom is the UK鈥檚 regulator for the communications services that we use and rely on each day. We regulate broadband, home phone and mobile services, TV, radio and video on demand services, oversee the universal postal service, look after the airwaves used by wireless devices, and help make online services safer for the people who use them." /> <meta name="MetaKeywords" content="Ofcom UK鈥檚 communications regulator" /> <meta name="MetaAuthor" content="" /> <meta name="MetaCopyright" content="" /> <meta name="MetaRobots" content="" /> <meta property="article:published_time" content="7/10/2023 11:29:22 AM" /> <meta name="robots" content="nofollow" /> <meta property="og:url" content="https://www.ofcom.org.uk/" /> <meta property="og:type" content="website"> <meta property="og:title" content="Home" /> <meta property="og:description" content="Ofcom is the UK鈥檚 regulator for the communications services that we use and rely on each day. 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nonce="UPTu9L3sPN5f5POT7U9sXIjejh/N/NWIsXgiGlpTzCk="> _iaq = [ ['client', 'fc8569325652409a8bb29fefc796cbdf'], ['track', 'consume'] ]; !function(d,s){var ia=d.createElement(s);ia.async=1,s=d.getElementsByTagName(s)[0],ia.src='//s.emea01.idio.episerver.net/ia.js',s.parentNode.insertBefore(ia,s)}(document,'script'); </script> </head> <body>  <noscript> < iframe src = "//www.googletagmanager.com/ns.html?id=GTM-KNKJHR" height="0" width="0" style="display:none;visibility:hidden"></iframe> </noscript>  <header class="header fixed-top d-flex align-items-center"> <a class="skip-to-content-link" href="#skipToContent" aria-label="Skip to content">Skip to content</a> <div class="container-fluid d-flex align-items-center justify-content-between"> <div class="logo me-auto me-lg-0"> <a href="/" title="Ofcom home page"> <img class="brand-logo" src="/siteassets/images/logonostrap.svg" alt="Ofcom home page" /></a> </div> <a href="javascript:void(0);" class="mobile-menu-trigger order-3 order-lg-2"> <span class="visually-hidden-focusable">hamburger menu</span> <i class="mobile-nav-toggle mobile-nav-show fa-solid fa-bars"></i> <i class="mobile-nav-toggle mobile-nav-hide d-none fa-solid fa-xmark"></i> </a> <div class="header-item ms-auto"> <div class="menu-overlay"> </div> <nav class="menu"> <div class="mobile-menu-head"> <a href="javascript:void(0);" class="go-back"> <span class="visually-hidden-focusable">Go Back</span> <i class="fa fa-angle-left"></i> </a> <div class="current-menu-title"></div> <div class="mobile-menu-close">×</div> </div> <ul class="menu-main"> <li class="block menu-item-has-children topicmenublock "> <button type="button">Topics <span class="visually-hidden-focusable">Menu</span> <i class="fa fa-angle-down"></i></button> <div class="sub-menu mega-menu mega-menu-column-4"> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/about-ofcom/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> About Ofcom </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Ofcom is the regulator for the communications services that we use and rely on each day. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/internet-based-services/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> Internet-based services </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> As people communicate seamlessly online and offline, we now need to invest our efforts into making digital communications work for everyone </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/media-use-and-attitudes/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> Media use and attitudes </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Ofcom wants to understand how adults and children in the UK use media. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/online-safety/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> Online safety </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Under the Online Safety Act, Ofcom's job is to make online services safer for the people who use them. We make sure companies have effective systems in place to protect users from harm. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/phones-and-broadband/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> Phones and broadband </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Ofcom is committed to a thriving telecoms sector, where companies can compete fairly and customers benefit from a broad range of services. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/post/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> Post </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Ofcom's job is to make sure there is a universal postal service. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/spectrum/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> Spectrum </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> You can't see or feel radio spectrum, but we use it every day. Our job is to authorise and manage the use of spectrum in the UK. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/tv-radio-and-on-demand/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span> TV, radio and on-demand </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> We make sure that broadcasters provide quality TV, radio and on-demand programmes that appeal to diverse audiences. We also have rules in place to protect viewers and listeners from harm. </span> </p> </div> <div class="w-100 menu-social-icons" > <a href="https://x.com/ofcom" title="x-twitter"> <i class="fa-brands fa-x-twitter"></i> </a> <a href="https://www.facebook.com/ofcom" title="facebook"> <i class="fa-brands fa-facebook"></i> </a> <a href="https://www.linkedin.com/company/ofcom" title="linkedin"> <i class="fa-brands fa-linkedin"></i> </a> <a href="https://www.youtube.com/ofcom" title="youtube"> <i class="fa-brands fa-youtube"></i> </a> <a href="https://www.instagram.com/ofcom.org.uk/" title="instagram"> <i class="fa-brands fa-instagram"></i> </a> <a href="https://www.tiktok.com/@ofcom.org.uk" title="tiktok"> <i class="fa-brands fa-tiktok"></i> </a> </div> <div class="multicolor-banner"> <div class="row row-cols-auto g-0 multicolor-strip menu-strip-height"> <div class="bg-blue"></div> <div class="bg-megenta"></div> <div class="bg-pink"></div> <div class="bg-yellow"></div> <div class="bg-green"></div> </div> </div> </div> </li><li class="block menu-item-has-children contenttypemenublock "> <button type="button">Ofcom's work <span class="visually-hidden-focusable">Menu</span> <i class="fa fa-angle-down"></i></button> <div class="sub-menu mega-menu mega-menu-column-4"> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/advice-for-businesses/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Advice for businesses </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> How to make the most of communications services as a small business. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/advice-for-consumers/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Advice for consumers </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> How to make the most of the services you use, and deal with problems. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/consultations-and-statements/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Consultations and statements </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Proposals we are consulting on and decisions we've made. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/enforcement/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Enforcement </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> How we make sure companies follow our rules, to protect customers and promote competition. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/information-for-industry/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Information for industry </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Rules, guidance and other information for the industries we regulate. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/licence-information/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Licence information </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> If you're looking to use certain radio equipment, or broadcast on TV or radio, you'll need a licence from Ofcom. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/news-and-updates/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>News and updates </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <p> <span class="detail-text"> Our latest news, features, views and information about our work. </span> </p> </div> <div class="list-item"> <div class="title d-flex justify-content-between align-items-center"> <a href="/research-statistics-and-data/" 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<div class="list-item "> <div class="title d-flex justify-content-between align-items-center"> <a href="/licences/" class="sub-menu-link"> <div class="sub-topic-text d-flex justify-content-between align-items-start align-items-center"> <span>Licences </span> <svg class="svg-arrow" width="25" height="25" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"> <circle cx="20.2449" cy="19.7964" r="19"></circle> <path d="M22.6774 12.2964L30.8422 20.2964L22.6774 28.2964" stroke-width="2" stroke-linejoin="bevel"></path> <path d="M30.6472 20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel"></path> </svg> </div> </a> </div> <ul> <li><a href="/licences/spectrum/">Spectrum licences</a></li> <li><a href="/licences/radio-broadcast/">Radio broadcast licences</a></li> <li><a href="/licences/tv-broadcast/">TV broadcast licences</a></li> </ul> </div> <div class="list-item"> <ul> <li class="mb-3"> <span class="detail-text"> You need a licence from Ofcom if you’re looking to use certain 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class="visually-hidden-focusable">Search</span></a> </div> <h4 class="text-center mt-4">Quick links</h4> <hr> <div class="search-quick-link mx-auto mt-4"> <div class="row" > <div class="col-6 col-md-3"> <a href="/phones-and-broadband/coverage-and-speeds/ofcom-checker/" class="w-100 d-flex align-items-start align-items-start"> <span>Broadband and mobile coverage checker</span> <i class="fa-solid fa-circle-arrow-right"></i> </a> </div> <div class="col-6 col-md-3"> <a href="/phones-and-broadband/saving-money/social-tariffs/" class="w-100 d-flex align-items-start align-items-start"> <span>Social tariffs: Cheaper broadband and phone packages</span> <i class="fa-solid fa-circle-arrow-right"></i> </a> </div> <div class="col-6 col-md-3"> <a href="/phones-and-broadband/phone-numbers/telephone-area-codes-tool/" class="w-100 d-flex align-items-start align-items-start"> <span>Telephone area codes: Find UK dialling codes for numbers starting 01 and 02</span> <i class="fa-solid 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20.2964L9.64722 20.2964" stroke-width="2" stroke-linejoin="bevel" /> </svg> </div> <span class="date">13 February 2025</span> </div> </a> </div> <div class="col-12 col-md-6 col-lg-3"> <a href="/phones-and-broadband/telecoms-infrastructure/speech-regulating-for-network-growth/"> <div class="info-card news-info"> <picture><source srcset="/siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?format=webp&width=640&height=362&quality=80 640w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?format=webp&width=720&height=407&quality=80 720w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?format=webp&width=1024&height=579&quality=80 1024w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?format=webp&width=1280&height=723&quality=80 1280w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?format=webp&width=1536&height=868&quality=80 1536w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?format=webp&width=1920&height=1085&quality=80 1920w" sizes="100vw" type="image/webp"/><source srcset="/siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?width=640&height=362&quality=80 640w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?width=720&height=407&quality=80 720w, /siteassets/resources/images/-news-centre/thumbnail-images/phones/hero-natalie-black-tech-uk-speech-1336--560px.png?width=1024&height=579&quality=80 1024w, 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