Support | BD Greater Asia

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data-uw-rm-brl="false"> Nordics </a> </li> <li> <a class="country-link" href="https://www.bd.com/de-at" data-uw-rm-brl="false"> Österreich </a> </li> <li> <a class="country-link" href="https://www.bd.com/pl-pl" data-uw-rm-brl="false"> Polska </a> </li> <li> <a class="country-link" href="https://www.bd.com/de-ch" data-uw-rm-brl="false"> Schweiz </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-uk" data-uw-rm-brl="false"> United Kingdom </a> </li> </ul> <li><div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">Middle East, North Africa, Turkey</div></li> <ul> <li> <a class="country-link" href="https://www.bd.com/en-menat" data-uw-rm-brl="false"> Middle East, North Africa, Turkey </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-za" data-uw-rm-brl="false"> South Africa </a> </li> </ul> <li><div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">Asia Pacific</div></li> <ul> <li> <a class="country-link" href="https://www.bd.com/en-anz" data-uw-rm-brl="false"> Australia & New Zealand </a> </li> <li> <a class="country-link" href="https://www.bd.com/zh-cn" data-uw-rm-brl="false"> 中国 </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-ga" data-uw-rm-brl="false"> Greater Asia </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-in" data-uw-rm-brl="false"> India </a> </li> <li> <a class="country-link" href="https://www.bd.com/ja-jp" data-uw-rm-brl="false"> 日本 </a> </li> <li> <a class="country-link" href="https://www.bd.com/ko-kr" data-uw-rm-brl="false"> 대한민국 </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-sea" data-uw-rm-brl="false"> Southeast Asia </a> </li> </ul> </ul> </li> </ul> </div> </nav> </div> <div class="bd-header__navigation__right"> <ul class="bd-header__site" id="bd-header__site"> <li class="languages-tab"> <a href="#"> <img class="bd-header__globe" src="/content/dam/bd-assets/bd-com/en-us/icons/generic/flag/header-flag-icon-boosted-blue.svg" alt="header-flag-icon-boosted-blue.svg" data-trackable="true" data-aem-asset-id="4eea73e2-65eb-433b-922f-a583cd736924"/> <p class="bd-header__globe-label">한국</p> <spa class="arraow"></spa> </a> <div class="languages"> <div class="pad"> <div class="row"> <div class="col-sm-4"> <div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">North America</div> <ul class=" no-bull"> <li> <a class="country-link" href="https://www.bd.com/en-ca/" data-uw-rm-brl="false"> Canada (EN) </a> </li> <li> <a class="country-link" href="https://www.bd.com/fr-ca" data-uw-rm-brl="false"> Canada (FR) </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-us" data-uw-rm-brl="false"> United States </a> </li> </ul> <div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">South America</div> <ul class=" no-bull"> <li> <a class="country-link" href="https://www.bd.com/es-latam" data-uw-rm-brl="false"> América Latina (ES) </a> </li> <li> <a class="country-link" href="https://www.bd.com/pt-latam" data-uw-rm-brl="false"> América Latina (PT) </a> </li> </ul> </div> <div class="col-sm-4"> <div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">Europe</div> <ul class=" no-bull"> <li> <a class="country-link" href="https://www.bd.com/fr-be" data-uw-rm-brl="false"> Belgique </a> </li> <li> <a class="country-link" href="https://www.bd.com/nl-be" data-uw-rm-brl="false"> België </a> </li> <li> <a class="country-link" href="https://www.bd.com/cs-cz" data-uw-rm-brl="false"> Česká republika </a> </li> <li> <a class="country-link" href="https://www.bd.com/de-de" data-uw-rm-brl="false"> Deutschland </a> </li> <li> <a class="country-link" href="https://www.bd.com/es-es" data-uw-rm-brl="false"> España </a> </li> <li> <a class="country-link" href="https://www.bd.com/fr-fr" data-uw-rm-brl="false"> France </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-il" data-uw-rm-brl="false"> Israel </a> </li> <li> <a class="country-link" href="https://www.bd.com/it-it" data-uw-rm-brl="false"> Italia </a> </li> <li> <a class="country-link" href="https://www.bd.com/nl-nl" data-uw-rm-brl="false"> Nederland </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-no" data-uw-rm-brl="false"> Nordics </a> </li> <li> <a class="country-link" href="https://www.bd.com/de-at" data-uw-rm-brl="false"> Österreich </a> </li> <li> <a class="country-link" href="https://www.bd.com/pl-pl" data-uw-rm-brl="false"> Polska </a> </li> <li> <a class="country-link" href="https://www.bd.com/de-ch" data-uw-rm-brl="false"> Schweiz </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-uk" data-uw-rm-brl="false"> United Kingdom </a> </li> </ul> </div> <div class="col-sm-4"> <div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">Middle East, North Africa, Turkey</div> <ul class=" no-bull"> <li> <a class="country-link" href="https://www.bd.com/en-menat" data-uw-rm-brl="false"> Middle East, North Africa, Turkey </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-za" data-uw-rm-brl="false"> South Africa </a> </li> </ul> <div class="lang-heading" data-uw-rm-heading="level" role="heading" aria-level="2">Asia Pacific</div> <ul class=" no-bull"> <li> <a class="country-link" href="https://www.bd.com/en-anz" data-uw-rm-brl="false"> Australia & New Zealand </a> </li> <li> <a class="country-link" href="https://www.bd.com/zh-cn" data-uw-rm-brl="false"> 中国 </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-ga" data-uw-rm-brl="false"> Greater Asia </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-in" data-uw-rm-brl="false"> India </a> </li> <li> <a class="country-link" href="https://www.bd.com/ja-jp" data-uw-rm-brl="false"> 日本 </a> </li> <li> <a class="country-link" href="https://www.bd.com/ko-kr" data-uw-rm-brl="false"> 대한민국 </a> </li> <li> <a class="country-link" href="https://www.bd.com/en-sea" data-uw-rm-brl="false"> Southeast Asia </a> </li> </ul> </div> </div> <a class="close" href="#" data-uw-rm-brl="false"> <div class="bd-header__close-icon"></div> </a> </div> </div> </li> </ul> <button class="bd-header__search-button" aria-label="전역 검색"></button> </div> <div class="bd-algolia-globalsearch bd-algolia-instantsearch instantsearch hide"> <div class="instant-search-comp" data-cmp-is="algoliaInstantSearchComp" data-search-config="algoliasearch_" data-searchjson="{"instantSearch":{"searchResultPagePath":"/ko-kr/search.html","cloudAppId":"U5DV82OD2G","cloudQueryKey":"fdca0cbf53371709ba485864b987197a","productPagePath":"/ko-kr/products-and-solutions/products/product-page"}}"> <div> <div class="instant-search-comp__searchbox-wrap"> </div> </div> </div> </div> <div id="bd-search" data-api="/ko-kr/search"> <form id="bd-search-form" data-api="/content/experience-fragments/bd-com/ga/kr/ko-kr/site/header/master/jcr:content/root/bd_header.suggestions.json" autocomplete="off"> <div id="bd-search-icon"></div> <input id="bd-global-search__text" class="form-control mr-sm-2" type="search" placeholder="검색" aria-label="검색"/> <div id="bd-close-icon"></div> <div id="bd-search__results_section" data-api="/content/experience-fragments/bd-com/ga/kr/ko-kr/site/header/master/jcr:content/root/bd_header.search.json"></div> </form> <input hidden id="header__hidden-tabs-facets-data" value="{}"/> </div> </header> </div> </div> </div> </div> </div> <div class="bd-product-page-ef bd-container__hidden" id="product-overview-present">true</div> </div> <div class="bd-container responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div id="bd-container-812788da26" class="cmp-container bd-container__simple-image "> <div class="bd-hero-search"><div class="bd-hero-search__parent bd-hero-search__parent-with-description "> <section class="position-relative"> <div class="spotlight-left-color--primary-navy"></div> <div class="spotlight-right-color"></div> <div class="bd-hero-search__cnt bd-hero-search__cnt-with-description spotlight__content-container"> <div class="bd-hero-search__wrapper "> <div class="bd-hero-search__cnt--right "></div> <div class="bd-hero-search__cnt--left "></div> <div class="bd-hero-search__cnt--form"> <p class="bd-hero-search__heading">Search Support by Product</p> <form id="documentation-other-search"> <input type="search" name="search-input" id="documentation-other-search-input"/> <button type="submit" data-redirect-link="/content/bd-com/ga/kr/ko-kr/support/supports-brand-landing-page.html" id="bd-hero-search__button" name="start-search" aria-label="start-search"> <p>검색</p> <div class="bd-hero-search__button-no-heading-desc"> </div> </button> </form> </div> </div> </div> <div id="id__bd-hero-search__cnt--description"> </div> </section> </div> </div> <div class="bd-container responsivegrid"> <div class="bd-container__background bd-container__background-image "> <div class="cmp-container cmp-container-responsive" id="bd-container-8b28591bc8"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--8 aem-GridColumn--offset--default--2"> <div data-cmp-data-layer="{"text-805d0af5d3":{"@type":"bd-com/components/text","repo:modifyDate":"2024-05-17T13:49:14Z","xdm:text":"<h2>BD 고객센터 방문을 환영합니다.<br />\r\n</h2>\r\n"}}" id="text-805d0af5d3" class="cmp-text"> <h2>BD 고객센터 방문을 환영합니다.<br /> </h2> </div> </div> </div> </div> </div> </div> <div class="bd-container responsivegrid bd-container__grey"> <div class="bd-container__background bd-container__background-image "> <div class="cmp-container cmp-container-responsive" id="product-family-overview-04"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--smallMobile--12 aem-Grid--mobile--12 "> <div class="bd-container responsivegrid bd-container__heading-width aem-GridColumn--smallMobile--12 aem-GridColumn--default--none aem-GridColumn--mobile--none aem-GridColumn aem-GridColumn--offset--smallMobile--0 aem-GridColumn--smallMobile--none aem-GridColumn--default--3 aem-GridColumn--offset--default--0 aem-GridColumn--mobile--12 aem-GridColumn--offset--mobile--0"> <div id="bd-container-f9c536e07d" class="cmp-container bd-container__simple-image "> <div class="bd-product-page-heading bd-sidebar-header__bottom-padding-20px-mobile"><div></div> <div class="bd-sidebar-component__container"> <div class="component-heading">상담 가능 시간</div>  </div> </div> </div> </div> <div class="bd-container responsivegrid bd-text__width aem-GridColumn--smallMobile--12 aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn--mobile--none aem-GridColumn aem-GridColumn--offset--smallMobile--0 aem-GridColumn--smallMobile--none aem-GridColumn--offset--default--0 aem-GridColumn--mobile--12 aem-GridColumn--offset--mobile--0"> <div id="bd-container-539c5d10d2" class="cmp-container bd-container__simple-image "> <div class="text"> <div data-cmp-data-layer="{"text-11393601ed":{"@type":"bd-com/components/text","repo:modifyDate":"2024-05-17T13:22:41Z","xdm:text":"<p>월-금&nbsp;:&nbsp;오전&nbsp;9시&nbsp;~&nbsp;오후&nbsp;6시<br>\r\n점심시간&nbsp;:&nbsp;오후&nbsp;12시&nbsp;~&nbsp;오후&nbsp;1시</p>\r\n"}}" id="text-11393601ed" class="cmp-text"> <p>월-금 : 오전 9시 ~ 오후 6시<br /> 점심시간 : 오후 12시 ~ 오후 1시</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="bd-container responsivegrid bd-container__white"> <div class="bd-container__background bd-container__background-image "> <div class="cmp-container cmp-container-responsive" id="product-family-overview-04"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--smallMobile--12 aem-Grid--mobile--12 "> <div class="bd-container responsivegrid bd-container__heading-width aem-GridColumn--smallMobile--12 aem-GridColumn--default--none aem-GridColumn--mobile--none aem-GridColumn aem-GridColumn--offset--smallMobile--0 aem-GridColumn--smallMobile--none aem-GridColumn--default--3 aem-GridColumn--offset--default--0 aem-GridColumn--mobile--12 aem-GridColumn--offset--mobile--0"> <div id="bd-container-f3dbc64c6c" class="cmp-container bd-container__simple-image "> <div class="bd-product-page-heading bd-sidebar-header__bottom-padding-20px-mobile"><div></div> <div class="bd-sidebar-component__container"> <div class="component-heading">상담 서비스 번호</div>  </div> </div> </div> </div> <div class="bd-container responsivegrid bd-text__width aem-GridColumn--smallMobile--12 aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn--mobile--none aem-GridColumn aem-GridColumn--offset--smallMobile--0 aem-GridColumn--smallMobile--none aem-GridColumn--offset--default--0 aem-GridColumn--mobile--12 aem-GridColumn--offset--mobile--0"> <div id="bd-container-342517387b" class="cmp-container bd-container__simple-image "> <div class="text"> <div data-cmp-data-layer="{"text-59fd9b2f6d":{"@type":"bd-com/components/text","repo:modifyDate":"2024-05-17T13:24:10Z","xdm:text":"<p><a href=\"tel:080-340-3800\">080-340-3800</a></p>\r\n<p>• 1번 제품 및 학술 문의</p>\r\n<p>• 2번 장비 서비스 및 수리 접수<br>\r\n&nbsp;&nbsp;&nbsp;- 1번 유세포분석 관련 생명공학 장비<br>\r\n&nbsp;&nbsp;&nbsp;- 2번 미생물,&nbsp;분자 및 세포병리 진단검사 장비<br>\r\n&nbsp;&nbsp;&nbsp;- 3번 기타 장비</p>\r\n<p>• 3번 제품 불만 신고</p>\r\n<p>• 4번 그 외 기타 문의</p>\r\n"}}" id="text-59fd9b2f6d" class="cmp-text"> <p><a href="tel:080-340-3800">080-340-3800</a></p> <p>• 1번 제품 및 학술 문의</p> <p>• 2번 장비 서비스 및 수리 접수<br /> - 1번 유세포분석 관련 생명공학 장비<br /> - 2번 미생물, 분자 및 세포병리 진단검사 장비<br /> - 3번 기타 장비</p> <p>• 3번 제품 불만 신고</p> <p>• 4번 그 외 기타 문의</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="bd-container responsivegrid bd-container__grey"> <div class="bd-container__background bd-container__background-image "> <div class="cmp-container cmp-container-responsive" id="product-family-overview-04"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--smallMobile--12 aem-Grid--mobile--12 "> <div class="bd-container responsivegrid bd-container__heading-width aem-GridColumn--smallMobile--12 aem-GridColumn--default--none aem-GridColumn--mobile--none aem-GridColumn aem-GridColumn--offset--smallMobile--0 aem-GridColumn--smallMobile--none aem-GridColumn--default--3 aem-GridColumn--offset--default--0 aem-GridColumn--mobile--12 aem-GridColumn--offset--mobile--0"> <div id="bd-container-10abd4d610" class="cmp-container bd-container__simple-image "> <div class="bd-product-page-heading bd-sidebar-header__bottom-padding-20px-mobile"><div></div> <div class="bd-sidebar-component__container"> <div class="component-heading">빠른 링크</div>  </div> </div> </div> </div> <div class="bd-container responsivegrid bd-text__width aem-GridColumn--smallMobile--12 aem-GridColumn--default--none aem-GridColumn--default--9 aem-GridColumn--mobile--none aem-GridColumn aem-GridColumn--offset--smallMobile--0 aem-GridColumn--smallMobile--none aem-GridColumn--offset--default--0 aem-GridColumn--mobile--12 aem-GridColumn--offset--mobile--0"> <div id="bd-container-6af22ca908" class="cmp-container bd-container__simple-image "> <div class="text"> <div data-cmp-data-layer="{"text-c41a31fcfb":{"@type":"bd-com/components/text","repo:modifyDate":"2024-05-31T13:30:05Z","xdm:text":"<p>•&nbsp;<a href=\"https://eifu.bd.com/kr?_ga=2.95523356.103149710.1707193540-2142594380.1706657068\" target=\"_blank\" class=\"link-with-exit-modal\">전자사용설명서</a><a href=\"https://eifu.bd.com/kr?_ga=2.95523356.103149710.1707193540-2142594380.1706657068\" target=\"_blank\" class=\"link-with-exit-modal\">( e-IFU)</a><a href=\"https://eifu.bd.com/kr?_ga=2.95523356.103149710.1707193540-2142594380.1706657068\" target=\"_blank\" class=\"link-with-exit-modal\"> 조회</a><a href=\"https://regdocs.bd.com/regdocs/qcinfo\" target=\"_blank\" class=\"link-with-exit-modal\"></a></p>\r\n<p>•&nbsp;<a href=\"https://regdocs.bd.com/regdocs/sdsSearch?_ga=2.267359111.809860008.1710936968-2056209037.1709895392\" target=\"_blank\" class=\"link-with-exit-modal\">SDS </a><a href=\"https://regdocs.bd.com/regdocs/sdsSearch?_ga=2.267359111.809860008.1710936968-2056209037.1709895392\" target=\"_blank\" class=\"link-with-exit-modal\">문서 조회</a></p>\r\n<p>•&nbsp;<a href=\"https://regdocs.bd.com/regdocs/qcinfo\" target=\"_blank\" class=\"link-with-exit-modal\" rel=\"noopener noreferrer\">COA </a><a href=\"https://regdocs.bd.com/regdocs/qcinfo\" target=\"_blank\" class=\"link-with-exit-modal\" rel=\"noopener noreferrer\">조회</a></p>\r\n<p>•&nbsp;<a href=\"/content/bd-com/ga/kr/ko-kr/support/alerts-and-notices-landing-page.html\" target=\"_blank\" rel=\"noopener noreferrer\">공지사항</a></p>\r\n<p>•&nbsp;<a href=\"/content/bd-com/ga/kr/ko-kr/live-chat-support.html\" target=\"_blank\" rel=\"noopener noreferrer\">실시간 채팅</a></p>\r\n"}}" id="text-c41a31fcfb" class="cmp-text"> <p>• <a href="https://eifu.bd.com/kr?_ga=2.95523356.103149710.1707193540-2142594380.1706657068" target="_blank" class="link-with-exit-modal" rel="noopener noreferrer">전자사용설명서</a><a href="https://eifu.bd.com/kr?_ga=2.95523356.103149710.1707193540-2142594380.1706657068" target="_blank" class="link-with-exit-modal" rel="noopener noreferrer">( e-IFU)</a><a href="https://eifu.bd.com/kr?_ga=2.95523356.103149710.1707193540-2142594380.1706657068" target="_blank" class="link-with-exit-modal" rel="noopener noreferrer"> 조회</a><a href="https://regdocs.bd.com/regdocs/qcinfo" target="_blank" class="link-with-exit-modal" rel="noopener noreferrer"></a></p> <p>• <a href="https://regdocs.bd.com/regdocs/sdsSearch?_ga=2.267359111.809860008.1710936968-2056209037.1709895392" target="_blank" class="link-with-exit-modal" rel="noopener noreferrer">SDS </a><a href="https://regdocs.bd.com/regdocs/sdsSearch?_ga=2.267359111.809860008.1710936968-2056209037.1709895392" target="_blank" class="link-with-exit-modal" 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