CINXE.COM
Services - CrowdSupport Telstra Help & Support Community Forum
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html class="no-js" xmlns="http://www.w3.org/1999/xhtml"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service","20130511044239","https://web.archive.org/","web","/_static/", "1368247359"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <title> Services - CrowdSupport Telstra Help & Support Community Forum</title> <meta name="keywords" content="billing support, billing queries, billing enquiries, payments, payments support, payments queries, payments enquiries, paperon, paper on, paperbill, paper bill, emailupdate, telstra.com/paperon, telstra.com/emailupdate, telstra.com/paperbill"/> <meta name="description" content="Telstra Crowd Support provides customer service for Telstra's general billing, payments and myAccount. Need assistance? Ask away!"/> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <link href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service" rel="canonical"/> <link class="lia-link-navigation hidden live-links" title="New board topics in Services" type="application/rss+xml" rel="alternate" id="link" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=forum"></link> <link class="lia-link-navigation hidden live-links" title="All board posts in Services" type="application/rss+xml" rel="alternate" id="link_0" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=forum&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="New knowledge base articles in Services" type="application/rss+xml" rel="alternate" id="link_1" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=tkb"></link> <link class="lia-link-navigation hidden live-links" title="All knowledge base posts in Services" type="application/rss+xml" rel="alternate" id="link_2" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=tkb&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="New blog articles in Services" type="application/rss+xml" rel="alternate" id="link_3" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=blog"></link> <link class="lia-link-navigation hidden live-links" title="All blog posts in Services" type="application/rss+xml" rel="alternate" id="link_4" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=blog&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="New idea exchange ideas in Services" type="application/rss+xml" rel="alternate" id="link_5" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=idea"></link> <link class="lia-link-navigation hidden live-links" title="All idea exchange posts in Services" type="application/rss+xml" rel="alternate" id="link_6" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=idea&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="New contest entry in Services" type="application/rss+xml" rel="alternate" id="link_7" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=contest"></link> <link class="lia-link-navigation hidden live-links" title="All contest posts in Services" type="application/rss+xml" rel="alternate" id="link_8" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=contest&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="New group topics in Services" type="application/rss+xml" rel="alternate" id="link_9" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=group"></link> <link class="lia-link-navigation hidden live-links" title="All group posts in Services" type="application/rss+xml" rel="alternate" id="link_10" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=group&feeds.replies=true"></link> <link class="lia-link-navigation hidden live-links" title="New media posts in Services" type="application/rss+xml" rel="alternate" id="link_11" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=media"></link> <link class="lia-link-navigation hidden live-links" title="All media posts in Services" type="application/rss+xml" rel="alternate" id="link_12" href="/web/20130511044239/http://crowdsupport.telstra.com.au/telstracon/rss/Category?category.id=Service&interaction.style=media&feeds.replies=true"></link> <link href="https://web.archive.org/web/20130511044239cs_/http://telstracon.i.lithium.com/skins/HEAD/5C37482C192F5ACB35124548DDB01FE6/crowdsupport2013-439108329.css" rel="stylesheet" type="text/css"/> <meta http-equiv="content-type" content="text/html; charset=utf-8"/> <meta name="rights" content="http://www.telstra.com/global/copyright/index.shtml"/> <meta name="robots" content="INDEX, FOLLOW"/> <meta name="language" content="English"/> <link rel="stylesheet" type="text/css" media="screen,projection" href="/web/20130511044239cs_/http://crowdsupport.telstra.com.au/html/assets/grid.css"/> <link rel="stylesheet" type="text/css" media="screen,projection" href="/web/20130511044239cs_/http://crowdsupport.telstra.com.au/html/assets/screen.css"/> <!--[if lte IE 9]><link rel="stylesheet" type="text/css" media="screen,projection" href="/html/assets/screen-ie9.css"/><![endif]--> <!--[if lte IE 8]><link rel="stylesheet" type="text/css" media="screen,projection" href="/html/assets/screen-ie8.css"/><![endif]--> <!--[if IE 7]><link rel="stylesheet" type="text/css" media="screen,projection" href="/html/assets/screen-ie7.css"/><![endif]--> <link rel="shortcut icon" href="/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/assets/favicon-purple.ico"/> <link href="//web.archive.org/web/20130511044239cs_/http://fonts.googleapis.com/css?family=Dosis" rel="stylesheet" type="text/css"/> <link href="//web.archive.org/web/20130511044239cs_/http://telstra.com.au/ss-global/css/gsa_sayt.css" media="screen,projection" type="text/css" rel="stylesheet"> <script type="text/javascript">var TelstraGlobal={};</script> <script src="/web/20130511044239js_/http://crowdsupport.telstra.com.au/html/assets/surveyCookie.js" type="text/javascript"></script> <style media="screen" type="text/css"> #uservoice-dialog{z-index:100003;display:block;text-align:left;margin:-2em auto 0;position:fixed;} #uservoice-overlay{position:fixed;z-index:100002;width:100%;height:100%;left:0;top:0;background-color:#000;opacity:0.7;} #uservoice-overlay p{padding:5px;color:#ddd;font:bold 14px arial, sans-serif;margin:0;letter-spacing:-1px;} #uservoice-dialog #uservoice-dialog-close{position:absolute;height:48px;width:48px;top:-11px;right:-12px;color:#06c;cursor:pointer;background-position:0 0;background-repeat:no-repeat;background-color:transparent;} html.dialog-open object,html.dialog-open embed{visibility:hidden;} a#uservoice-dialog-close{background-image:url(https://web.archive.org/web/20130511044239im_/http://cdn.uservoice.com/images/icons/close.png);} </style> <style media="screen" type="text/css"> body a#uservoice-feedback-tab,body a#uservoice-feedback-tab:link{position:fixed!important;top:45%!important;display:block!important;width:25px!important;height:98px!important;margin:-45px 0 0!important;padding:0!important;z-index:100001!important;background-position:2px 50%!important;background-repeat:no-repeat!important;text-indent:-9000px;} body a#uservoice-feedback-tab:hover{cursor:pointer;} a#uservoice-feedback-tab{left:0;background-repeat:no-repeat;background-color:#004D9D;background-image:url(https://web.archive.org/web/20130511044239im_/http://cdn.uservoice.com/images/widgets/en/feedback_tab_white.png);border:outset 1px #004D9D;border-left:none;} a#uservoice-feedback-tab:hover{background-color:#0078C0;border:outset 1px #0078C0; border-left:none;} </style> <style type="text/css"> #ob_inline .content { padding-top: 20px; } #ob_inline .content img { margin-left: 12px; } #ob_inline .content p { margin: 12px; } #ob_inline .btn-holder { padding-top: 20px; margin-left: 12px; } #ob_inline a.red-btn:link, a.red-btn:hover, a.red-btn:visited, a.red-btn:active { background-image: url("/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/assets/sprites.png"); background-position: 0 -1328px; color: white; line-height: 21px; padding: 7px 20px 7px; border-radius: 7px 7px 7px 7px; text-decoration: none; } </style> <script type="text/javascript" src="https://web.archive.org/web/20130511044239js_/http://telstracon.i.lithium.com/t5/scripts/6640BDDF24FE41C36D8A4993E5EFE179/lia-scripts-head-min.js"></script><script language="javascript" type="text/javascript"> <!-- LITHIUM.FBVars = {"isFbUser":false,"selfDesignatedLinkClass":"lia-js-link-self-designated","focusedFieldClass":"fb-field-focused","fbLoaderClass":"lia-fb-loader","appIds":["278348432183424"],"initOptions":{"cookie":true,"oauth":true,"appId":"190064347724096","channelUrl":"https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/facebook/receiver","xfbml":false,"status":true},"lang":"en_US","additionalFbLoginPerms":""}; LITHIUM.DEBUG = false; LITHIUM.CommunityJsonObject = { "User" : { "login" : "Anonymous" }, "Community" : { "id" : "telstracon", "title" : "CrowdSupport Telstra Help & Support Community Forum", "shortTitle" : "CrowdSupport" }, "Activity" : { "Results" : [ ] }, "WebTracking" : { "path" : "Community:CrowdSupport/Category:Services", "Activities" : { } }, "CoreNode" : { "id" : "Service", "title" : "Services", "shortTitle" : "Services", "ancestors" : [ { "id" : "telstracon", "title" : "CrowdSupport Telstra Help & Support Community Forum", "shortTitle" : "CrowdSupport", "nodeType" : "Community" } ], "nodeType" : "Category" } }; LITHIUM.Components.RENDER_URL = '/t5/util/componentrenderpage/component-id/#{component-id}?render_behavior=raw'; LITHIUM.Css = { "BASE_EFFECT_HIGHLIGHT_END" : "lia-effect-highlight-end", "FACEBOOK_LOGOUT" : "lia-component-users-action-logout", "BASE_LAZY_LOAD" : "lia-lazy-load", "BASE_CONTENT" : "lia-content", "BASE_DISABLED" : "lia-link-disabled", "BASE_DEFERRED_IMAGE" : "lia-deferred-image", "BASE_SPOILER_CONTAINER" : "lia-spoiler-container", "FACEBOOK_SWITCH_USER" : "lia-component-admin-action-switch-user", "BASE_BUTTON" : "lia-button", "BASE_FEEDBACK_INLINE_ALERT" : "lia-panel-feedback-inline-alert", "BASE_AJAX_LOADER_OVERLAY" : "lia-ajax-loader-overlay", "BASE_AJAX_LOADER_CONTENT_OVERLAY" : "lia-ajax-loader-content-overlay", "BASE_SPOILER_LINK" : "lia-spoiler-link", "BASE_FORM_ERROR_TEXT" : "lia-form-error-text", "BASE_AJAX_LOADER_FEEDBACK" : "lia-ajax-loader-feedback", "BASE_FEEDBACK_SCROLL_TO" : "lia-feedback-scroll-to", "BASE_TABS_STANDARD" : "lia-tabs-standard", "BASE_BUTTON_OVERLAY" : "lia-button-overlay", "BASE_EFFECT_HIGHLIGHT_START" : "lia-effect-highlight-start", "BASE_AJAX_SUCCESS_HIGHLIGHT" : "lia-ajax-success-highlight", "BASE_JS_HIDDEN" : "lia-js-hidden", "BASE_TABS_INACTIVE" : "lia-tabs-inactive", "BASE_SPOILER_CONTENT" : "lia-spoiler-content", "BASE_TABS_ACTIVE" : "lia-tabs-active", "BASE_FORM_SUBMITTING" : "lia-form-submitting", "BASE_FORM_FIELD_ERROR" : "lia-form-field-error", "BASE_AJAX_REMOVE_HIGHLIGHT" : "lia-ajax-remove-highlight", "BASE_FORM_FIELD_ERROR_NO_FOCUS" : "lia-form-field-error-no-focus" }; LITHIUM.noConflict = true; LITHIUM.useCheckOnline = false; LITHIUM.RenderedScripts = [ "jquery.appear-1.1.1.js", "control.js", "Lithium.js", "AjaxFeedback.js", "Video.js", "FacebookCommon.js", "jquery.effects.slide.js", "SearchForm.js", "Text.js", "ElementMethods.js", "Forms.js", "jquery.js", "TwitterStream.js", "jquery.fileupload.js", "AutoComplete.js", "jquery.hoverIntent-r6.js", "jquery.lithium-selector-extensions.js", "jquery.ui.widget.js", "jquery.iframe-transport.js", "jquery.scrollTo.js", "Loader.js", "SearchAutoCompleteToggle.js", "jquery.clone-position-1.0.js", "jquery.ui.resizable.js", "Cache.js", "jquery.effects.core.js", "NoConflict.js", "DeferredImages.js", "jquery.ui.dialog.js", "jquery.ui.draggable.js", "jquery.ui.core.js", "LiModernizr.js", "jquery.tools.tooltip-1.2.5.js", "jquery.delayToggle-1.0.js", "ForceLithiumJQuery.js", "CustomEvent.js", "jquery.iframe-shim-1.0.js", "jquery.tmpl-1.1.1.js", "Components.js", "jquery.function-utils-1.0.js", "Sandbox.js", "jquery.autocomplete.js", "jquery.blockui.js", "jquery.viewport-1.0.js", "jquery.js", "jquery.position-toggle-1.0.js", "AC_RunActiveContent.js", "Tooltip.js", "Namespace.js", "jquery.ui.mouse.js", "jquery.ui.position.js", "Dialog.js", "json2.js", "AjaxSupport.js", "SpoilerToggle.js", "Events.js", "FacebookConnectButton.js", "jquery.css-data-1.0.js", "jquery.ajax-cache-response-1.0.js" ];// --> </script></head> <body class="CategoryPage lia-body" id="lia-body"> <div class="lia-page"> <div class="tcs-wrap"> <div class="top-nav"> <ul> <li><a href="https://web.archive.org/web/20130511044239/http://telstra.com.au/">Telstra Home</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://telstra.com.au/personal/" class="active">Personal</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/business-enterprise/">Business & Enterprise</a></li> </ul> </div> <span id="spectrum"></span> <script type="text/javascript"> var cbd=new Date();cbd=cbd.getUTCDate().toString()+cbd.getUTCHours().toString(); document.write('\x3Cscr'+'ipt type="text/javascript" src="//web.archive.org/web/20130511044239/http://www.telstra.com.au/global/javascript/datalicious.js?cb='+cbd+'"\x3E\x3C/scr'+'ipt\x3E') </script> <script type="text/javascript"> DataliciousPageTop() </script> <div id="header" class="container_18 clearfix"> <ul id="skipnav"> <li><a href="#page-content">Skip to content</a></li> <li><a href="#telstra-home-nav">Skip to navigation</a></li> </ul> <a id="header-logo" href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/"></a> <span class="header-loc"> Personal </span> <!-- <div class="nav" id="telstra-home-nav"> <ul> <li class="has-children"> <a href="/">Telstra home</a> <ul> <li><a href="http://telstra.com.au/personal/">Personal</a></li> <li><a href="http://www.telstrabusiness.com/business/">Business</a></li> <li><a href="http://www.telstraenterprise.com/">Enterprise & Government</a></li> <li class="last"><a href="http://www.telstra.com.au/abouttelstra/">About Telstra</a></li> </ul> </li> </ul> </div> --> <div class="nav" id="global-nav"> <ul> <li class="has-children"> <a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/help/contact/">Contact us</a> <ul> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/help/contact/">Personal</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/business-enterprise/help-support/contact-us/index.htm">Business & Enterprise</a></li> <!--<li class="last"><a href="http://www.telstra.com.au/store-locator">Find a Telstra store</a></li> --> <li class="last"><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/store-locator">Find a Telstra store</a></li> </ul> </li> <li class="has-children"> <a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/help/">Help & support</a> <ul> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/help/">Personal help</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/business-enterprise/help-support/index.htm">Business & Enterprise help</a></li> </ul> </li> <li class="has-children" id="global-nav-account-services"> <a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/account-services/">Account Services</a> <ul> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/account-services/">Personal Account Services</a></li> <!--<li><a href="https://telstra.com/myaccount/index.jsp">Log in to My Account (Personal)</a></li> --> <li><a href="https://web.archive.org/web/20130511044239/https://www.my.telstra.com.au/myaccount/home/">Log in to My Account (Personal)</a></li> <li><a href="https://web.archive.org/web/20130511044239/https://messaging.bigpond.com/?ref=Net-Head-Webmail">Webmail</a></li> <li><a href="https://web.archive.org/web/20130511044239/https://signon.bigpond.com/login?goto=https://my.bigpond.com/mybigpond/default.do">My BigPond</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/business-enterprise/account-services/my-account/index.htm">My Account for Business</a></li> <li class="last"><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/business-enterprise/account-services/your-telstra-tools/index.htm">Your Telstra Tools for Enterprise</a></li> </ul> </li> </ul> </div> <!-- START - GAS search --> <div id="header-search"> <form id="header-search-telstra" class="current" name="gs" method="get" action="https://web.archive.org/web/20130511044239/http://telstra.com.au/search/simple-search/index.htm"> <div class="search-keywords"> <span id="powered-by-google"></span> <div> <input id="search-telstra-keywords" type="text" autocomplete="off" onkeyup="triggerSearch(event)" name="inpSearch"> <table id="search_suggest_header" class="ss-gac-m-header" cellspacing="0" cellpadding="0" style="width: 219px; visibility: hidden;"></table> </div> <span> <span id="close-telstra-keywords" onclick="document.getElementById('header-search-telstra').submit();"></span> </span> <input type="hidden" name="requestSiteId" id="requestSiteId" value="corporate-homepage"/> <input type="hidden" name="searchFormSubmited" id="searchFormSubmited" value="Yes"> <input type="submit" class="button" value="Go" style="display:none"/> </div> </form> </div> <script language="javascript"> var inputVal = ""; function inputClear() { inputVal = document.getElementById('search-telstra-keywords').value; if (inputVal.length > 0){ document.getElementById('powered-by-google').style.display = "none"; } } window.onload = inputClear; requestSiteId=document.getElementById('requestSiteId').value; searchFormSubmited=document.getElementById('searchFormSubmited').value; inpSearch=inputVal; inpSearch=decodeURIComponent(inpSearch); searchTermInSimple=""; searchTermInSimple=decodeURIComponent(searchTermInSimple); xsltFile="/html/assets/gsa-stylesheet.xslt"; </script> </div> <div id="page-body" class="container_18 clearfix"> <h1 class="page-heading"><a href="/web/20130511044239/http://crowdsupport.telstra.com.au/">CROWDSUPPORT <sup>®</sup></a></h1> <div class="container_18" id="content-body"> <!-- <div id="page-header" class="article grid_18 alpha omega"> <div class="container-row grid_18 alpha omega"> </div> </div> --> <div class="article grid_18 alpha omega" id="page-content"> <!-- BEGIN page content --> <div class="MinimumWidthContainer"> <div class="min-width-wrapper"> <div class="min-width"> <div class="lia-content"> <div class="lia-quilt lia-quilt-category-page lia-quilt-layout-two-column-main-side"> <div class="lia-quilt-row lia-quilt-row-header"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-header"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-header lia-quilt-layout-telstra-header2013 lia-component-quilt-header" class="lia-quilt lia-quilt-header lia-quilt-layout-telstra-header2013"> <div class="lia-quilt-row lia-quilt-row-header-a"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-user-nav"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-component-custom-telstra-header-usernav-a"> </div> <div class="lia-component-custom-telstra-header-usernav-b"> <ul id="list_13e91e5d714" class="lia-list-standard-inline UserNavigation lia-component-common-widget-user-navigation"> <li><a class="lia-link-navigation registration-link lia-component-users-action-registration" id="registrationPageV1_13e91e5d714" href="https://web.archive.org/web/20130511044239/https://crowdsupport.telstra.com.au/t5/user/userregistrationpage?referer=en-gb&dest_url=http%3A%2F%2Fcrowdsupport.telstra.com.au%2Ft5%2FServices%2Fct-p%2FService">Register</a></li> <li><span class="separator lia-component-common-widget-user-nav-separator-character">|</span></li> <li><span class="lia-button-facebook-wrapper lia-button-facebook-secondary lia-component-facebook-widget-connect-button-secondary" class="lia-button-facebook-wrapper lia-button-facebook-secondary" id="facebookConnectButtonSecondary_13e91e5d714" xmlns:fb="http://www.facebook.com/2008/fbml"> <a class="lia-link-navigation lia-button-facebook" id="lithiumFacebookConnectIcon_13e91e5d714" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service"><img id="display_13e91e5d714" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/BB199C3E51ADC744BCF327604D4EC789/base/images/button_fbconnect_secondary.png"/></a> <a class="lia-link-navigation lia-button-facebook" id="lithiumFacebookConnect_13e91e5d714" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service">Sign in with Facebook</a> <a class="lia-link-navigation lia-facebook-registration-form lia-panel-dialog-trigger lia-panel-dialog-trigger-event-click lia-js-data-dialogKey-1625130986" id="registrationDialogTrigger_13e91e5d714" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service"></a> </span></li> <li><span class="separator lia-component-common-widget-user-nav-separator-character">|</span></li> <li><a class="lia-link-navigation login-link lia-authentication-link lia-component-users-action-login" id="loginPageV1_13e91e5d714" href="https://web.archive.org/web/20130511044239/https://crowdsupport.telstra.com.au/t5/user/userloginpage?referer=en-gb&dest_url=http%3A%2F%2Fcrowdsupport.telstra.com.au%2Ft5%2FServices%2Fct-p%2FService">Sign In</a></li> <li><span class="separator lia-component-common-widget-user-nav-separator-character">|</span></li> <li><a class="lia-link-navigation faq-link lia-component-help-action-faq" id="faqPage_13e91e5d714" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/help/faqpage">Help</a></li> </ul></div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-b"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-breadcrumb"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="BreadCrumb crumb-line lia-breadcrumb lia-component-common-widget-breadcrumb" class="BreadCrumb crumb-line lia-breadcrumb"> <ul id="list" class="lia-list-standard-inline"> <li class="lia-breadcrumb-node crumb"> <a class="lia-link-navigation crumb-community lia-breadcrumb-community lia-breadcrumb-forum" id="link_13" href="/web/20130511044239/http://crowdsupport.telstra.com.au/">CrowdSupport</a> </li> <li class="lia-breadcrumb-seperator crumb-community lia-breadcrumb-community lia-breadcrumb-forum"> <span class="separator">></span> </li> <li class="lia-breadcrumb-node crumb final-crumb"> <span class="lia-link-navigation crumb-category lia-breadcrumb-category lia-breadcrumb-forum lia-link-disabled" id="link_14">Services</span> </li> </ul> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-c"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-search"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="SearchForm lia-search-form-wrapper lia-component-common-widget-search-form" id="lia-searchform" class="SearchForm lia-search-form-wrapper"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> <div id="searchautocompletetoggle"> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> <form enctype="multipart/form-data" class="lia-form lia-form-inline SearchForm" action="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/community/categorypage.searchformv1.searchform.form.form" method="post" id="form" name="form"><div class="t-invisible"><input value="category-id/Service" name="t:ac" type="hidden"></input><input value="search/contributions/page" name="t:cp" type="hidden"></input><input value="rO0ABXNyADRsaXRoaXVtLnRhcGVzdHJ5LmRhdGEucGFyYW1ldGVyLkVudmlyb25tZW50UGFyYW1ldGVys1QW1EpyAN8CAAFMAA1lbnZQYXJhbWV0ZXJzdAAPTGphdmEvdXRpbC9NYXA7eHBzcgAlamF2YS51dGlsLkNvbGxlY3Rpb25zJFVubW9kaWZpYWJsZU1hcPGlqP509QdCAgABTAABbXEAfgABeHBzcgARamF2YS51dGlsLkhhc2hNYXAFB9rBwxZg0QMAAkYACmxvYWRGYWN0b3JJAAl0aHJlc2hvbGR4cD9AAAAAAAAMdwgAAAAQAAAAAnQAC2NvbXBvbmVudElkdAAZY29tbW9uLndpZGdldC5zZWFyY2gtZm9ybXQABG1vZGV-cgAgbGl0aGl1bS53ZWIucXVpbHQuQ29tcG9uZW50TW9kZXMAAAAAAAAAABIAAHhyAA5qYXZhLmxhbmcuRW51bQAAAAAAAAAAEgAAeHB0AAdERUZBVUxUeA.." name="lia-form-context" type="hidden"></input><input value="CategoryPage:category-id/Service:searchformv1.searchform.form:" name="liaFormContentKey" type="hidden"></input><input value="H4sIAAAAAAAAALWSMU7DMBSGH5U6VQiB4AawOiDRBaaqojBUqChCCISEnlM3NSRxsJ0mXTgKJ0BcogMbd+AArEwMJHGiVsBAUDPZ73/y/3/P9tM7NONLuFAMpTO2HBFoyWmkuQiUNUCXHZjOSEh/skfmBfGZUmm/UDjzhr9ISkJbSJdgiM6YEY0hU1pO28QRknmcEoqKkQ5NRXR0LzuybTMdhTvns9bb1stnA1b60MqxhHeKPtOw0b/FCVoeBq5lp7SBe5iEqVyk23l6blXvYJ2qgw2kcFIjO6I+VyoFmT0P90cfj68NgCSMr+GqOqy+o3/jvYcHAA2bP2/pZrfe6Cy5GdtwVj0iUkwumn+ry6HWMn3x3esIM2McQbe6s9m6EoPIQ8n1tARfN53jeWdJAQb2BHr/8Mq+py6W7BxLdMm7atSuUZfnn+N+AfKMiNuLBAAA" name="t:formdata" type="hidden"></input></div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="feedback"></div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="feedback"></div> </div> <input value="RPLXBWgutCDh_-1" name="ticket" type="hidden"></input> <input value="form" id="form_UID" name="form_UID" type="hidden"></input> <input value="" id="form_instance_key" name="form_instance_key" type="hidden"></input> <input title="Search" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-message" value="" id="messageSearchField" name="messageSearchField" type="text"></input> <input title="Search" class="lia-form-type-text lia-autocomplete-input search-input lia-search-input-tkb-article lia-js-hidden" value="" id="messageSearchField_0" name="messageSearchField_0" type="text"></input> <input title="Search" class="lia-form-type-text UserSearchField lia-search-input-user search-input lia-js-hidden lia-autocomplete-input" value="" id="userSearchField" name="userSearchField" type="text"></input> <select title="Search Granularity" class="lia-search-form-granularity search-granularity" id="searchGranularity" name="searchGranularity"><option title="Community" value="telstracon|community">Community</option><option title="Category" selected="selected" value="Service|category">Category</option><option title="Knowledge Base" value="tkb|tkb">Knowledge Base</option><option title="Users" value="user|user">Users</option></select> <span class="lia-button-wrapper lia-button-wrapper-secondary lia-button-wrapper-searchForm-action"><input value="searchForm" name="submitContextX" type="hidden"></input><input class="lia-button lia-button-secondary lia-button-searchForm-action" value="Find Answers" id="submitContext" name="submitContext" type="submit"></input></span> </form> <div class="search-autocomplete-toggle-link lia-js-hidden"> <span> <a class="lia-link-navigation auto-complete-toggle-on lia-component-search-action-enable-auto-complete" rel="nofollow" id="enableAutoComplete" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/community/categorypage.enableautocomplete:enableautocomplete?t:ac=category-id/Service&t:cp=action/contributions/searchactions&ticket=RPLXBWgutCDh_-1">turn on suggestions</a> <span class="HelpIcon"> <a class="lia-link-navigation help-icon lia-tooltip-trigger" id="link_15" href="#"><img alt="Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type." id="display" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/DCF61EDD26ADF9B377A5C0764A8E2CA0/base/images/icon_help.png"/></a><div class="lia-content lia-panel-tooltip-wrapper lia-js-hidden" id="link_16-tooltip-element"><div class="lia-panel-tooltip"><div class="content">Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.</div></div></div> </span> </span> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback_0"></div> </div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxfeedback"></div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-header-d"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-top-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-component-community-browser clearfix"> <ul class="clearfix"> <li class="first-child"> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Mobiles-Apps/ct-p/Mobiles" class="item item-Mobiles"> <span class="icon"></span> <span class="name">Mobile<br/>& Apps</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Favourite-Apps-Video-Competition/con-p/AppsVideos">Favourite Apps Video Competition</a><span class="post-count">0</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Samsung-Galaxy-S4/bd-p/Samsung_Galaxy_G4">**Samsung Galaxy S4**</a><span class="post-count">84</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/24x7-Widget-for-Android/bd-p/Product_Trial">24x7 Widget for Android</a><span class="post-count">99</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Product-Reviews/bd-p/Product_Reviews">Product Reviews</a><span class="post-count">41</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Apple-iPhone/bd-p/Apple_iPhone5">Apple iPhone</a><span class="post-count">6026</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Android/bd-p/Android">Android</a><span class="post-count">6727</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Windows-Phones/bd-p/WindowsPhones">Windows Phones</a><span class="post-count">2012</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobiles/bd-p/PrepaidMobiles">Pre-Paid Mobiles</a><span class="post-count">1962</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Coverage-Network/bd-p/Coverage">Coverage & Network</a><span class="post-count">1002</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Mobile-Plans-Rates/bd-p/MobilesPlansRatesCharges">Mobile Plans & Rates</a><span class="post-count">1725</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/New-Upcoming-Devices/bd-p/Newdevices">New Upcoming Devices</a><span class="post-count">659</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Mobile-Apps-inc-Telstra-24x7/bd-p/MobileApps">Mobile Apps (inc Telstra 24x7 Apps)</a><span class="post-count">775</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Mobiles/bd-p/Otherphones">General Mobiles</a><span class="post-count">2420</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Device-Updates/bd-p/Device_Updates">Device Updates</a><span class="post-count">3121</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Home/ct-p/HomeProducts" class="item item-HomeProducts"> <span class="icon"></span> <span class="name">Home Phones<br/>& T-HUB</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Home-Plans-Services/bd-p/HomePhone">Home Plans & Services</a><span class="post-count">1490</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/T-Hub/bd-p/THub">T-Hub</a><span class="post-count">2029</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/bd-p/moving">Moving & Connection Help</a><span class="post-count">467</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Connected-Home-Products/bd-p/HomeEverythingElse">Connected Home Products</a><span class="post-count">493</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Broadband/ct-p/Broadband" class="item item-Broadband"> <span class="icon"></span> <span class="name">Broadband &<br/> Email</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/bd-p/National_Broadband_Network_FAQ">National Broadband Network (NBN)</a><span class="post-count">202</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Home-Broadband/bd-p/HomeBroadband">Home Broadband</a><span class="post-count">8724</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Mobile-Broadband/bd-p/MobileBroadband">Mobile Broadband</a><span class="post-count">2412</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/4G-Broadband/bd-p/4G">4G Broadband</a><span class="post-count">1202</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Internet-Plans-Rates/bd-p/BroadbandPlansRatesCharges">Internet Plans & Rates</a><span class="post-count">367</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Modems-Hardware/bd-p/Modems">Modems & Hardware</a><span class="post-count">3720</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/T-Cloud/bd-p/T-Cloud">T-Cloud</a><span class="post-count">45</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Bigpond-Email-Inc-Windows-Live/bd-p/Bigpond_Email_Update">Bigpond Email (Inc Windows Live)</a><span class="post-count">689</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Internet/bd-p/InternetElse">General Internet</a><span class="post-count">1080</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Pre-Paid-Mobile-Broadband/bd-p/Pre-Paid_Mobile_Broadband">Pre-Paid Mobile Broadband</a><span class="post-count">362</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/groups/grouppage/board-id/MyOnlineToolkit">My Online Toolkit</a><span class="post-count">106</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Home-Set-up-Video-Competition/con-p/Connect_cotest">Home Set up Video Competition</a><span class="post-count">9</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Tablets/ct-p/Tablets" class="item item-Tablets"> <span class="icon"></span> <span class="name">Tablets</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Tablets/bd-p/MobilesTablets">Tablets</a><span class="post-count">1428</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Bundles/ct-p/Telstra_Bundles_Discussions" class="item item-Telstra_Bundles_Discussions"> <span class="icon"></span> <span class="name">Bundles</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/bd-p/PLansRates">Bundle Plan & Rates</a><span class="post-count">422</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Connected-Home/bd-p/HomeBundles">Connected Home</a><span class="post-count">593</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Foxtel-TV/ct-p/Foxtel_TV" class="item item-Foxtel_TV"> <span class="icon"></span> <span class="name">Foxtel<br/>TV & T-Box</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/T-Box/bd-p/TBox">T-Box</a><span class="post-count">2646</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Foxtel/bd-p/foxtel">Foxtel</a><span class="post-count">492</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service" class="item item-Service"> <span class="icon"></span> <span class="name">My Account &<br/> Billing</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web">Websites & MyAccount</a><span class="post-count">659</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a><span class="post-count">1442</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a><span class="post-count">600</span></li></ul> </li> <li> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Business/ct-p/Business_Enterprise" class="item item-Business_Enterprise"> <span class="icon"></span> <span class="name">Business</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Digital-Business-Bundle/bd-p/digital_business_bundle">Digital Business Bundle</a><span class="post-count">31</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Idea-Exchange-Business/idb-p/Business_Idea_Exchange">Idea Exchange - Business & Enterprise</a><span class="post-count">0</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/T-Suite/bd-p/T-Suite">T-Suite</a><span class="post-count">129</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Telstra-Business/bd-p/BusinessKnowHow">General Telstra Business</a><span class="post-count">91</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/My-Account-Support-Self-Service/bd-p/MyAccountSupportSelfService">My Account - Support & Self Service</a><span class="post-count">100</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Business-Mobile-Broadband/bd-p/BusinessMobileBroadband">Business Mobile Broadband</a><span class="post-count">120</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Business-Broadband-Solutions/bd-p/BusinessBroadbandSolutions">Business Broadband Solutions</a><span class="post-count">117</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Business-Mobiles/bd-p/BusinessMobiles">Business Mobiles</a><span class="post-count">316</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/TIPT/bd-p/Telstra-IP-Telephony">TIPT</a><span class="post-count">5</span></li></ul> </li> <li class="last-child"> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Community/ct-p/Community" class="item item-Community"> <span class="icon"></span> <span class="name">Community</span> </a> <ul class="subnav clearfix"><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Welcome-Guidelines/bd-p/Welcome">Welcome & Guidelines</a><span class="post-count">253</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General/bd-p/OtherEnquiries">General</a><span class="post-count">317</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Videos-By-You-Telstra-Staff/con-p/StaffContest1">Videos By You - Telstra Staff Competition</a><span class="post-count">19</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/TelstraDigital-Labs/bd-p/labs">TelstraDigital Labs</a><span class="post-count">16</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Telstra-Ideas/idb-p/Idea_Exchange_Telstra_Consumer">Telstra Ideas</a><span class="post-count">373</span></li><li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Staff-Favourite-Apps-Video/con-p/Apps_Competition2">Staff Favourite Apps Video Competition</a><span class="post-count">0</span></li></ul> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-left lia-quilt-column-page-title lia-mark-empty"> </div><div class="lia-quilt-column lia-quilt-column-18 lia-quilt-column-inner lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-inner"> <div class="lia-panel lia-panel-standard BoardBrowserListTaplet Chrome lia-component-forums-widget-board-browser-list"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Community</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div class="BoardBrowserListTaplet" id="boardBrowserListTaplet"> <div class="CategoryListDisplay lia-browser-category-list lia-category-telstracon lia-category-service lia-node-service lia-browser-category-show" id="categorylistdisplay"> <div class="lia-browser-category-heading"> <span class="lia-link-navigation category-title lia-link-disabled" id="link_17">Services</span> <span class="board-count"></span> </div> <div class="BoardList"> <div class="t-data-grid"> <table class="lia-list-wide"> <thead id="columns"><tr><th scope="col" class="boardIconColumn lia-data-cell-tertiary lia-data-cell-icon t-first"> </th><th scope="col" class="boardTitleColumn lia-data-cell-primary lia-data-cell-text"> Title </th><th scope="col" class="messageCountColumn lia-data-cell-secondary lia-data-cell-integer t-last"> Posts </th></tr></thead> <tbody> <tr class="lia-list-row lia-node-web lia-row-odd t-first"><td colspan="1" rowspan="1" class="boardIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <div class="board-icon"> <a class="lia-link-navigation board-icon" id="link_18" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web"><img title="Message Board" alt="There are no unread messages in this message board" id="display_0" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/BDF9AED6C3746D610950D4CEF7AF5E13/base/images/icon_board.png"/></a> </div> </td><td colspan="1" rowspan="1" class="boardTitleColumn lia-data-cell-primary lia-data-cell-text"> <h3 class="board-title"><a class="lia-link-navigation lia-message-unread" id="link_19" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web">Websites & MyAccount</a></h3> <div class="board-list-latest"> Latest Topic - <a class="lia-link-navigation lia-message-item id:154178" id="link_20" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/My-Account-Website-Bug/m-p/154178#M726">My Account Website Bug</a> </div> </td><td colspan="1" rowspan="1" class="messageCountColumn lia-data-cell-secondary lia-data-cell-integer"> 659 </td></tr><tr class="lia-list-row lia-node-personal-billing lia-row-even"><td colspan="1" rowspan="1" class="boardIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <div class="board-icon"> <a class="lia-link-navigation board-icon" id="link_21" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling"><img title="Message Board" alt="There are no unread messages in this message board" id="display_1" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/BDF9AED6C3746D610950D4CEF7AF5E13/base/images/icon_board.png"/></a> </div> </td><td colspan="1" rowspan="1" class="boardTitleColumn lia-data-cell-primary lia-data-cell-text"> <h3 class="board-title"><a class="lia-link-navigation lia-message-unread" id="link_22" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a></h3> <div class="board-list-latest"> Latest Topic - <a class="lia-link-navigation lia-message-item id:153732" id="link_23" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Receiving-someone-else-s-mail/m-p/153732#M1584">Receiving someone else's mail</a> </div> </td><td colspan="1" rowspan="1" class="messageCountColumn lia-data-cell-secondary lia-data-cell-integer"> 1442 </td></tr><tr class="lia-list-row lia-node-contact-centres lia-row-odd t-last"><td colspan="1" rowspan="1" class="boardIconColumn lia-data-cell-tertiary lia-data-cell-icon"> <div class="board-icon"> <a class="lia-link-navigation board-icon" id="link_24" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres"><img title="Message Board" alt="There are no unread messages in this message board" id="display_2" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/BDF9AED6C3746D610950D4CEF7AF5E13/base/images/icon_board.png"/></a> </div> </td><td colspan="1" rowspan="1" class="boardTitleColumn lia-data-cell-primary lia-data-cell-text"> <h3 class="board-title"><a class="lia-link-navigation lia-message-unread" id="link_25" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a></h3> <div class="board-list-latest"> Latest Topic - <a class="lia-link-navigation lia-message-item id:154588" id="link_26" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/Access-to-my-notes-on-telstra/m-p/154588#M664">Access to my notes on telstra</a> </div> </td><td colspan="1" rowspan="1" class="messageCountColumn lia-data-cell-secondary lia-data-cell-integer"> 600 </td></tr> </tbody> </table> </div> </div> </div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard MessageListTaplet Chrome lia-component-forums-widget-recent-threads"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">CrowdSupport Recent Posts</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"> <div class="SimpleMessageList"> <div class="MessageList lia-component-forums-widget-message-list" id="messageList" class="MessageList"> <a shape="rect" name="message-list"> </a> <div class="t-data-grid single-message-list" class="t-data-grid"> <table class="lia-list-wide"> <thead id="columns_0"><tr><th scope="col" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text t-first"> Subject </th><th scope="col" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> Author </th><th scope="col" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date t-last"> Latest Post </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd lia-js-data-messageUid-154588 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-first"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <a class="lia-link-navigation verified-icon" id="link_27" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/Access-to-my-notes-on-telstra/m-p/154588#M664"><img title="Solved!" alt="Solved!" id="display_3" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/89A4C26BF8513A92FF0663EF85EF4498/omniture_skin-439108329/images/message_type_solved.png"/></a> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_28" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/Access-to-my-notes-on-telstra/m-p/154588"> Access to my notes on telstra </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_29" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-51570 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Member" alt="Senior Member" id="display_4" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-07-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_30" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/51570"><span class="">evilfunkydude</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_31" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/Access-to-my-notes-on-telstra/m-p/154622#M667"> <span class="DateTime"> <span title="10-05-2013 02:59 PM" class="local-friendly-date"> yesterday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_32" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/51570"><span class="">evilfunkydude</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-154178 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_33" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/My-Account-Website-Bug/m-p/154178"> My Account Website Bug </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_5" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> <img title="Contains an image" alt="Message contains an image" id="display_6" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/BF90BABC25CD414F20F05EA52F40BDC4/base/images/message_has_image.png"/> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_34" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/bd-p/Web">Websites & MyAccount</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-83902 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Occasional Visitor" alt="Occasional Visitor" id="display_7" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-01-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_35" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/83902"><span class="">loul</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_36" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/My-Account-Website-Bug/m-p/154178#M726"> <span class="DateTime"> <span title="09-05-2013 06:29 AM" class="local-friendly-date"> Thursday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_37" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/83902"><span class="">loul</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-153732 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_38" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Receiving-someone-else-s-mail/m-p/153732"> Receiving someone else's mail </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_39" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-36056 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Contributor" alt="New Contributor" id="display_8" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-10-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_40" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/36056"><span class="">bekbel</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_41" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Receiving-someone-else-s-mail/m-p/154138#M1588"> <span class="DateTime"> <span title="08-05-2013 10:41 PM" class="local-friendly-date"> Wednesday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_42" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/80"><span class="login-bold">Blakel</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-153176 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_43" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/New-customer-issues/m-p/153176"> New customer issues. </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_44" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-81760 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_9" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_45" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/81760"><span class="">Drebarta</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_46" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/New-customer-issues/m-p/153202#M651"> <span class="DateTime"> <span title="05-05-2013 11:30 AM" class="local-friendly-date"> Sunday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_47" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/54098"><span class="">Chegzilla</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-153168 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_48" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/300-Phone-Connection/m-p/153168"> $300 Phone Connection<wbr/>?? </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_49" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-81758 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Visitor" alt="Visitor" id="display_10" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-02-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_50" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/81758"><span class="">reaps</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_51" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/300-Phone-Connection/m-p/153282#M1582"> <span class="DateTime"> <span title="05-05-2013 07:02 PM" class="local-friendly-date"> Sunday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_52" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/41582"><span class="">Caaf</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-153164 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_53" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Question-about-cancellation/m-p/153164"> Question about cancellati<wbr/>on </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_54" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-81752 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_11" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_55" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/81752"><span class="">Lochem</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_56" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Question-about-cancellation/m-p/153240#M1581"> <span class="DateTime"> <span title="05-05-2013 04:31 PM" class="local-friendly-date"> Sunday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_57" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/41582"><span class="">Caaf</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-152874 lia-js-data-messageRevision-2 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_58" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/asking-for-a-new-case-manager/m-p/152874"> asking for a new case manager </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_59" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-51570 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Member" alt="Senior Member" id="display_12" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-07-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_60" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/51570"><span class="">evilfunkydude</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_61" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/asking-for-a-new-case-manager/m-p/153534#M657"> <span class="DateTime"> <span title="06-05-2013 03:25 PM" class="local-friendly-date"> Monday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_62" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/51570"><span class="">evilfunkydude</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-152354 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_63" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/CSV-files-from-Telstra-Business-management-page/m-p/152354"> CSV files from Telstra Business management page. </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_64" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-79668 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_13" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_65" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/79668"><span class="">xmediads</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_66" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/CSV-files-from-Telstra-Business-management-page/m-p/153430#M1583"> <span class="DateTime"> <span title="06-05-2013 11:30 AM" class="local-friendly-date"> Monday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_67" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/23932"><span class="login-bold">Esther</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-152292 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_68" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/paid-my-overdue-account-but-will-i-get-the-text-messages-from/m-p/152292"> paid my overdue account but will i get the text me... </a> </span> </h2> <img title="Contains no text" alt="Message contains no text" id="display_14" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/406274AECAE91CC304EEFB79D2477C48/base/images/message_has_notext.png"/> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_69" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/bd-p/ContactCentres">General Services</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-79540 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="New Member" alt="New Member" id="display_15" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-newbie.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_70" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/79540"><span class="">Danielle0000</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_71" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/General-Services/paid-my-overdue-account-but-will-i-get-the-text-messages-from/m-p/153340#M652"> <span class="DateTime"> <span title="05-05-2013 11:11 PM" class="local-friendly-date"> Sunday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_72" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/326"><span class="login-bold">DingoDan</span></a> </span> </div> </div> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-152126 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-last"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <a class="lia-link-navigation verified-icon" id="link_73" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/complaints-about-various-telstra-departments/m-p/152126#M1571"><img title="Solved!" alt="Solved!" id="display_16" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/89A4C26BF8513A92FF0663EF85EF4498/omniture_skin-439108329/images/message_type_solved.png"/></a> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_74" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/complaints-about-various-telstra-departments/m-p/152126"> complaints about various telstra department<wbr/>s </a> </span> </h2> </div> <div class="message-subject-board"> <a class="local-time xsmall-text lia-link-navigation" id="link_75" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/bd-p/PersonalBilling">Billing & Payments</a> </div> </div> </div> </td><td colspan="1" rowspan="1" class="messageAuthorColumn lia-data-cell-secondary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-51570 lia-user-info-group"> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Member" alt="Senior Member" id="display_17" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-07-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_76" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/51570"><span class="">evilfunkydude</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="latestPostDateColumn lia-data-cell-secondary lia-data-cell-date"> <div class="MessagePostDateAndAuthorCell"> <div class="lia-message-post-date"> <a class="lia-link-navigation" id="link_77" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/complaints-about-various-telstra-departments/m-p/154148#M1589"> <span class="DateTime"> <span title="08-05-2013 11:03 PM" class="local-friendly-date"> Wednesday </span> </span> </a> </div> <div class="lia-message-by"> <span class="local-time">by</span> <span class="UserName lia-user-name"> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="" target="_self" id="link_78" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/81494"><span class="">Jeylan</span></a> </span> </div> </div> </td></tr> </tbody> </table> </div> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" id="link_79" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/recentpostspage/post-type/thread/category-id/Service">View More</a></div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-inner lia-quilt-column-side-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-inner"> <div class="lia-panel lia-panel-standard"> <div class="lia-decoration-border"> <div class="lia-decoration-border-top"> <div> </div> </div> <div class="lia-decoration-border-content"> <div> <div class="lia-panel-heading-bar-wrapper"> <div class="lia-panel-heading-bar"> <span class="pannel-title-icon"><b>Announcement</b></span> </div> </div> <div class="lia-panel-content-wrapper announcement-content"> <div class="lia-panel-content"> <script type="text/javascript"> function launch_popup (url, width, height, resizable, scrollbars, showToolbar) { var resizable = resizable || true; var scrollbars = scrollbars || true; var windowProp='location=no, toolbar=no, menubar=no, '; if(showToolbar) windowProp='location=yes, toolbar=yes, menubar=yes, '; return window.open(url, 'popupWin', windowProp+'width='+width+',height='+height+',scrollbars='+(scrollbars?'yes':'no')+',resizable='+(resizable?'yes':'no')); }; </script> <p> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/postpage/choose-node/true/interaction-style/forum" target=""><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2712i0AD80032AFFCB6BF/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Crowdsupport - Ask a question "/></a><br><br> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Favourite-Apps-Video-Competition/con-p/AppsVideos" target=""><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2796iC5E0D3C2997DF6F0/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Crowdsupport - help other by creating a a video and you could win $1250 "/></a><br><br> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Home-Set-up-Video-Competition/con-p/Connect_cotest"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2820i3605D0B688FD5991/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Videos By You Competitions - Voting Open"/></a> <br><br> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/custom/page/page-id/NewsFeed"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2544i0B5065F189F4EC53/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Community News Feed"/></a> <br><br> <a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tkb/communitypage"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2546i5E25368BB2D9FF50/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Community Knowledgebase"/></a> <br><br> <a href="https://web.archive.org/web/20130511044239/https://telstra.com.au/misc/email-bill-request.cfm?ti=TR:TR:Dec12:emailbill:crowdsupport:banner" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/assets/cs-banner-personal-v04.png" alt="Personal - Receive your bill by email "/></a><br><br> <a href="https://web.archive.org/web/20130511044239/https://www.telstra.com.au/webforms/business-enterprise/email-bill-request.cfm?ti=td_tc-serv-tbus-competition_tb_crowds_email_bill0413" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/3396i0E9DCC5701DEF505/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Small Business - competition"/></a> <br><br> <a href="https://web.archive.org/web/20130511044239/https://www.telstra.com.au/eoi/keep-informed/?ti=TR:TR:keepinformedeoi:crowdsupport:banner/" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/assets/cs-banner-smartphone-rumours-v04.png" alt="Keep Informed – Smartphone rumours"/></a> <br><br> <a href="https://web.archive.org/web/20130511044239/http://servicestatus.telstra.com/servicestatus/goc.do?q=summary.html"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/assets/cs-banner-service-status-v04.png" alt="Telstra Service Status"/></a> <br><br> <a href="https://web.archive.org/web/20130511044239/https://say.telstra.com.au/customer/general/forms/Telstra-24x7-TM-App-for-Android-External-Widget-Trial" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/2822i2A7B452A61AE442A/image-size/large/is-moderation-mode/true?v=mpbl-1&px=600" alt="Telstra 24/7 Widget"/></a> <br><br> You can also find us on:<br> <a href="https://web.archive.org/web/20130511044239/http://twitter.com/#!/Telstra" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/340iE57CCA77D818D3CD/image-size/original?v=mpbl-1&px=-1" alt="Twitter Telstra 24/7 "/></a> <a href="https://web.archive.org/web/20130511044239/https://www.facebook.com/Telstra24x7" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/342iAEF3631D75D667ED/image-size/original?v=mpbl-1&px=-1" alt="Facebook Telstra 24/7"/></a> <a href="https://web.archive.org/web/20130511044239/https://plus.google.com/101212404445568930918/posts" target="blank"><img src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/t5/image/serverpage/image-id/338iF1EE8753A7C537B5/image-size/original?v=mpbl-1&px=-1" alt="Google+ Telstra 24/7"/></a> <a href="https://web.archive.org/web/20130511044239/http://pinterest.com/telstra/" target="blank" "><img src="https://web.archive.org/web/20130511044239im_/http://passets-ec.pinterest.com/images/about/buttons/pinterest-button.png" width="80" height="26" alt="Follow Telstra on Pinterest"/></a> <br></p> </div> </div> </div> </div> <div class="lia-decoration-border-bottom"></div> </div> </div> <div class="lia-panel lia-panel-standard MessageListTaplet Chrome lia-component-kudos-widget-messages-leaderboard"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Top Kudoed Posts</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"> <div class="SimpleMessageList"> <div class="MessageList lia-component-forums-widget-message-list" id="messageList_1" class="MessageList"> <a shape="rect" name="message-list"> </a> <div class="t-data-grid single-message-list" class="t-data-grid"> <table class="lia-list-slim"> <thead id="columns_1"><tr><th scope="col" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text t-first"> Subject </th><th scope="col" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer t-last"> Kudos </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd lia-js-data-messageUid-147712 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-first"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_80" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Websites-MyAccount/certificate-not-from-trusted-source/m-p/147712#M714"> Re: certificat<wbr/>e not from trusted source </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_18" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount" class="MessageKudosCount"> 3 </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-149250 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_81" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Telstra-Pre-Paid-Tax-Invoice-Address-change/m-p/149250#M1547"> Re: Telstra Pre-Paid Tax Invoice - Address change </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_19" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_0" class="MessageKudosCount"> 1 </span> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-149330 lia-js-data-messageRevision-1 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_82" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Minor-address-error-on-bill/m-p/149330#M1549"> Re: Minor address error on bill </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_20" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_1" class="MessageKudosCount"> 1 </span> </td></tr><tr class="lia-list-row lia-row-even lia-js-data-messageUid-153282 lia-js-data-messageRevision-2 lia-list-row-thread-unread"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_83" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/300-Phone-Connection/m-p/153282#M1582"> Re: $300 Phone Connection<wbr/>?? </a> </span> </h2> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_2" class="MessageKudosCount"> 1 </span> </td></tr><tr class="lia-list-row lia-row-odd lia-js-data-messageUid-77048 lia-js-data-messageRevision-1 lia-list-row-thread-unread t-last"><td colspan="1" rowspan="1" class="messageSubjectColumn lia-data-cell-primary lia-data-cell-text"> <div class="MessageSubjectCell"> <div class="MessageSubject"> <div class="MessageSubjectIcons "> <h2 class="message-subject"> <span class="lia-message-unread"> <a class="page-link lia-link-navigation lia-custom-event" id="link_84" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Billing-Payments/Overseas-costs/m-p/77048#M1027"> Re: Overseas costs </a> </span> </h2> <img title="Contains a hyperlink" alt="Message contains a hyperlink" id="display_21" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/skins/images/8C53C405196D61A5B48D4E3357FF15D9/base/images/message_has_url.png"/> </div> </div> </div> </td><td colspan="1" rowspan="1" class="kudosCountColumn lia-data-cell-secondary lia-data-cell-integer"> <span id="messagekudoscount_3" class="MessageKudosCount"> 1 </span> </td></tr> </tbody> </table> </div> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" id="link_85" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/kudosleaderboardpage/category-id/Service/timerange/one_month/page/1/tab/posts">View All</a></div> </div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard TagCloudTaplet Chrome lia-component-tags-widget-tag-cloud"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Top Tags</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div id="tagCloudTaplet" class="TagCloudTaplet"> <div id="taglist" class="TagList"> <ul id="list_0" class="lia-list-standard-inline"> <li class="tag-426 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-10 tag-426 lia-js-data-tagUid-426" rel="tag" id="link_86" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/my%20account/tg-p/category-id/Service">my account</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-436 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-4 tag-436 lia-js-data-tagUid-436" rel="tag" id="link_87" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/Billing/tg-p/category-id/Service">Billing</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-502 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-3 tag-502 lia-js-data-tagUid-502" rel="tag" id="link_88" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/help/tg-p/category-id/Service">help</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-4 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-3 tag-4 lia-js-data-tagUid-4" rel="tag" id="link_89" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20Telstra/tg-p/category-id/Service"> Telstra</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-510 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-2 tag-510 lia-js-data-tagUid-510" rel="tag" id="link_90" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20Account/tg-p/category-id/Service"> Account</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-918 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-2 tag-918 lia-js-data-tagUid-918" rel="tag" id="link_91" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/bill/tg-p/category-id/Service">bill</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2613 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-2 tag-2613 lia-js-data-tagUid-2613" rel="tag" id="link_92" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/Chrome/tg-p/category-id/Service">Chrome</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-1538 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-2 tag-1538 lia-js-data-tagUid-1538" rel="tag" id="link_93" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20payment/tg-p/category-id/Service"> payment</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-380 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-2 tag-380 lia-js-data-tagUid-380" rel="tag" id="link_94" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20Pre-Paid/tg-p/category-id/Service"> Pre-Paid</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2121 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-2 tag-2121 lia-js-data-tagUid-2121" rel="tag" id="link_95" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/Service/tg-p/category-id/Service">Service</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-1924 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-1924 lia-js-data-tagUid-1924" rel="tag" id="link_96" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/AFL/tg-p/category-id/Service">AFL</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-42 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-42 lia-js-data-tagUid-42" rel="tag" id="link_97" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20bigpond/tg-p/category-id/Service"> bigpond</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2690 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-2690 lia-js-data-tagUid-2690" rel="tag" id="link_98" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/calling%20telstra/tg-p/category-id/Service">calling telstra</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2175 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-2175 lia-js-data-tagUid-2175" rel="tag" id="link_99" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/contact/tg-p/category-id/Service">contact</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2179 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-2179 lia-js-data-tagUid-2179" rel="tag" id="link_100" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20contact%20us/tg-p/category-id/Service"> contact us</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-1024 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-1024 lia-js-data-tagUid-1024" rel="tag" id="link_101" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/customer%20service/tg-p/category-id/Service">customer service</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-122 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-122 lia-js-data-tagUid-122" rel="tag" id="link_102" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/email/tg-p/category-id/Service">email</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-752 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-752 lia-js-data-tagUid-752" rel="tag" id="link_103" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/facebook/tg-p/category-id/Service">facebook</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-468 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-468 lia-js-data-tagUid-468" rel="tag" id="link_104" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20faqs/tg-p/category-id/Service"> faqs</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2609 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-2609 lia-js-data-tagUid-2609" rel="tag" id="link_105" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/Firefox/tg-p/category-id/Service">Firefox</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-576 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-576 lia-js-data-tagUid-576" rel="tag" id="link_106" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/iPad/tg-p/category-id/Service">iPad</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-382 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-382 lia-js-data-tagUid-382" rel="tag" id="link_107" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20Mobile/tg-p/category-id/Service"> Mobile</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-428 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-428 lia-js-data-tagUid-428" rel="tag" id="link_108" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20online%20billing/tg-p/category-id/Service"> online billing</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-1524 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-1524 lia-js-data-tagUid-1524" rel="tag" id="link_109" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20online%20shop/tg-p/category-id/Service"> online shop</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-556 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-556 lia-js-data-tagUid-556" rel="tag" id="link_110" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/order/tg-p/category-id/Service">order</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-558 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-558 lia-js-data-tagUid-558" rel="tag" id="link_111" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/order%20status/tg-p/category-id/Service">order status</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-728 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-728 lia-js-data-tagUid-728" rel="tag" id="link_112" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/prepaid/tg-p/category-id/Service">prepaid</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-2611 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-2611 lia-js-data-tagUid-2611" rel="tag" id="link_113" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/Safari/tg-p/category-id/Service">Safari</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-1576 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-1576 lia-js-data-tagUid-1576" rel="tag" id="link_114" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/Technical%20Support/tg-p/category-id/Service">Technical Support</a><div class="tag-list-js-confirmation hidden"></div></li><li class="tag-38 lia-tag-list-item"><a class="lia-link-navigation lia-tag tag tagging-weight-1 tag-38 lia-js-data-tagUid-38" rel="tag" id="link_115" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/tag/%20twitter/tg-p/category-id/Service"> twitter</a><div class="tag-list-js-confirmation hidden"></div></li> </ul> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxFeedback"></div> </div> <div class="lia-inline-ajax-feedback"> <div class="AjaxFeedback" id="ajaxFeedback"></div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" rel="tag" id="link_116" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/all/tag-scope/all/timerange/all/tag-visibility-scope/public">View All</a></div></div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard TaggerLeaderboardTaplet Chrome lia-component-tags-widget-tagger"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Top Taggers</span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div id="taggerTaplet" class="TaggerLeaderboardTaplet"> <div class="TaggerList"> <div class="UserList lia-component-users-widget-user-list" class="UserList"> <a shape="rect" name="user-list"> </a> <div class="t-data-grid"> <table class="lia-list-slim"> <thead id="columns_2"><tr><th scope="col" class="userColumn lia-data-cell-primary lia-data-cell-text t-first"> <span class="lia-view-filter lia-link-disabled" id="link_117">User</span> </th><th scope="col" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer t-last"> Tag Count </th></tr></thead> <tbody> <tr class="lia-list-row lia-row-odd t-first"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-7890 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_118" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/7890"><img class="lia-user-avatar-message" title="Steph" alt="Steph" id="display_22" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/bird/avatar-theme/candy/avatar-collection/animals/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Senior Moderators" alt="Senior Moderators" id="display_23" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_blue.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_119" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/7890"><span class="login-bold">Steph</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_120" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/single/user-id/7890/tag-scope/all/timerange/all/tag-visibility-scope/all">45</a> </td></tr><tr class="lia-list-row lia-row-even"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-1034 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_121" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><img class="lia-user-avatar-message" title="Yannick" alt="Yannick" id="display_24" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/werewolf/avatar-theme/candy/avatar-collection/monsters/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Community Manager" alt="Community Manager" id="display_25" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/rank_icons/telstra%20tier_purple.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_122" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/1034"><span class="login-bold">Yannick</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_123" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/single/user-id/1034/tag-scope/all/timerange/all/tag-visibility-scope/all">44</a> </td></tr><tr class="lia-list-row lia-row-odd"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-24116 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_124" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/24116"><img class="lia-user-avatar-message" title="Christos" alt="Christos" id="display_26" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/__0007_OrangeGuy3/avatar-theme/candy/avatar-collection/T_Crew/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Honoured Contributor" alt="Honoured Contributor" id="display_27" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-super-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_125" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/24116"><span class="login-bold">Christos</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_126" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/single/user-id/24116/tag-scope/all/timerange/all/tag-visibility-scope/all">32</a> </td></tr><tr class="lia-list-row lia-row-even"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-108 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_127" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/108"><img class="lia-user-avatar-message" title="gregoryopera" alt="gregoryopera" id="display_28" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/guitar/avatar-theme/candy/avatar-collection/music/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="Contributor" alt="Contributor" id="display_29" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/rank-icon-50-star.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_128" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/108"><span class="">gregoryopera</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_129" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/single/user-id/108/tag-scope/all/timerange/all/tag-visibility-scope/all">12</a> </td></tr><tr class="lia-list-row lia-row-odd t-last"><td colspan="1" rowspan="1" class="userColumn lia-data-cell-primary lia-data-cell-text"> <div class="UserProfileSummary lia-user-item lia-js-data-userId-386 lia-user-info-group"> <div class="UserAvatar lia-user-avatar lia-component-common-widget-user-avatar"> <a class="UserAvatar lia-link-navigation" target="_self" id="link_130" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/386"><img class="lia-user-avatar-message" title="CrowdSurfer" alt="CrowdSurfer" id="display_30" src="https://web.archive.org/web/20130511044239im_/http://telstracon.i.lithium.com/t5/image/serverpage/avatar-name/bear/avatar-theme/candy/avatar-collection/animals/avatar-display-size/message"/></a> </div> <div class="lia-user-attributes"> <div class="lia-user-name"> <span class="UserName lia-user-name"> <img class="lia-user-rank-icon-left" title="FAQ Team" alt="FAQ Team" id="display_31" src="https://web.archive.org/web/20130511044239im_/http://crowdsupport.telstra.com/html/rank_icons/telstra%20tier.png"/> <a class="lia-link-navigation lia-page-link lia-user-name-link" style="color:#000000" target="_self" id="link_131" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/user/viewprofilepage/user-id/386"><span class="login-bold">CrowdSurfer</span></a> </span> </div> </div> </div> </td><td colspan="1" rowspan="1" class="tagsCountColumn lia-data-cell-tertiary lia-data-cell-integer"> <a class="lia-link-navigation user-tag-count-link" rel="tag" id="link_132" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/tag/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/single/user-id/386/tag-scope/all/timerange/all/tag-visibility-scope/all">11</a> </td></tr> </tbody> </table> </div> </div> <div class="lia-view-all"><a class="lia-link-navigation view-all-link" rel="tag" id="link_133" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagdetailpage/tag-cloud-grouping/user/tag-cloud-style/frequent/message-scope/core-node/category-id/Service/user-scope/all/tag-scope/all/timerange/all/tag-visibility-scope/public">View All</a></div> <div class="lia-view-all"><a class="lia-link-navigation tagging-leaderboard-link" id="link_134" href="/web/20130511044239/http://crowdsupport.telstra.com.au/t5/forums/tagleaderboardpage/category-id/Service">View Tagging Leaderboards for "Services"</a></div> </div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> <div class="lia-panel lia-panel-standard TwitterStream Chrome lia-component-twitter-widget-stream"><div class="lia-decoration-border"><div class="lia-decoration-border-top"><div> </div></div><div class="lia-decoration-border-content"><div><div class="lia-panel-heading-bar-wrapper"><div class="lia-panel-heading-bar"><span class="lia-panel-heading-bar-title">Twitter Stream</span><span class="TwitterStreamFlowControl lia-component-twitter-widget-stream-flow-control" class="TwitterStreamFlowControl"><a class="lia-link-navigation" id="link_13e91e5d7af" href="#"></a></span></div></div><div class="lia-panel-content-wrapper"><div class="lia-panel-content"><div class="TwitterStreamTaplet" id="twitterStreamTaplet"> <div class="lia-twitter-stream-content-area" id="twitterStreamTaplet_scrollableArea"> <div class="lia-twitter-item-list" id="twitterStreamTaplet_component"> <ul id="tweetListContainer" class="lia-list-standard"> </ul> </div> </div> </div></div></div></div></div><div class="lia-decoration-border-bottom"><div> </div></div></div></div> </div> </div><div class="lia-quilt-column lia-quilt-column-06 lia-quilt-column-right lia-quilt-column-side-content-2 lia-mark-empty"> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-common-footer"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-quilt lia-quilt-footer lia-quilt-layout-footer lia-component-quilt-footer" class="lia-quilt lia-quilt-footer lia-quilt-layout-footer"> <div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-16 lia-quilt-column-left lia-quilt-column-search"> <div class="lia-quilt-column-alley lia-quilt-column-alley-left lia-mark-empty"> </div> </div><div class="lia-quilt-column lia-quilt-column-08 lia-quilt-column-right lia-quilt-column-icons"> <div class="lia-quilt-column-alley lia-quilt-column-alley-right lia-mark-empty"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <!-- END page content --> </div> <!-- close #page-content --> </div> <!-- close #content-body --> </div> <!-- close #page-body --> <a id="open-survey" href="#lightbox-content-survey" rel="lightbox" style="display:none;">Open Survey</a> <div id="lightbox-content-survey" class="lightbox-div lightbox-content lightbox-hide" style="display:none;"> <div class="content"> <img src="/web/20130511044239im_/http://crowdsupport.telstra.com.au/html/assets/thanks-for-using-crowdsupport.jpg" height="36" width="344" alt="Thanks for using CrowdSupport"/> <p>If you've got a moment, we'd love to hear your feedback on <strong>CrowdSupport®</strong> our peer to peer community.</p> <p><strong>By answering five short questions you'll help us continue to improve the way our customers help each other on CrowdSupport®.</strong></p> <p>Please note - this is an anonymous survey and no identifiable details will be recorded.</p> <p>If you wish to view our privacy policy, please <a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/privacy/privacy-statement/" target="_blank">click here</a>. Thank you.</p> <div class="btn-holder"> <a href="https://web.archive.org/web/20130511044239/https://www.research.net/s/crowdsupportsurvey" class="red-btn fn_close" target="_blank">Start Survey</a> <a href="#" class="red-btn fn_close">No Thanks</a> <a href="#" class="red-btn fn_close">Later</a> </div> </div> </div> <!-- footer --> <div id="footer" class="container_18 clearfix"> <div class="nav" id="footer-nav"> <ul> <li class="first"><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/sitemap/">Site map</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/privacy/privacy-statement/">Privacy</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/customer-terms/">Terms</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Idea-Exchange-Telstra/idb-p/Idea_Exchange_Telstra_Consumer">Your suggestions</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/abouttelstra/commitments/positive-feedback">Compliments</a></li> <li class="last"><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/help/contact/complaints/">Complaints</a></li> </ul> </div> <div class="nav" id="social-media-links"> <ul> <li class="first"><a href="https://web.archive.org/web/20130511044239/http://www.telstra.com.au/abouttelstra/">About Telstra</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.bigpond.com/">BigPond</a></li> <li><a href="https://web.archive.org/web/20130511044239/http://www.telstrawholesale.com.au/">Telstra Wholesale</a></li> <li class="last"><a href="https://web.archive.org/web/20130511044239/http://www.telstrainternational.com/">Telstra International</a></li> </ul> </div> </div> <div class="scripts"> <script type="text/javascript">(function(B,C){B[C]=B[C].replace(/\bno-js\b/,'')+' js'})(document.getElementsByTagName('body')[0],'className');</script> <!--[if lte IE 6]><script type="text/javascript" src="/global/javascript/DD_belatedPNG_0.0.8a-min.js"></script><![endif]--> <!-- <script type="text/javascript" src="/global/javascript/jquery/jquery-core.min.js"></script> <script type="text/javascript" src="/global/javascript/jquery/plugins/easing/jquery.easing.1.3.js"></script> <script type="text/javascript" src="/global/javascript/jquery/plugins/labeloverlay/jquery-labeloverlay-0.0.1.min.js"></script> <script type="text/javascript" src="/global/themes/prince/javascript/telstra-prince.js"></script> --> <!--<script type="text/javascript" src="//telstra.com.au/global/javascript/jquery/jquery-core.min.js"></script>--> <script type="text/javascript" src="/web/20130511044239js_/http://crowdsupport.telstra.com.au/html/assets/jquery-1.9.0.min.js"></script> <!--<script src="//telstra.com.au/uberprod/search/javascript/scripts.js" type="text/javascript"></script>--> <script src="/web/20130511044239js_/http://crowdsupport.telstra.com.au/html/assets/uberprod-search.js" type="text/javascript"></script> <script src="//web.archive.org/web/20130511044239js_/http://telstra.com.au/uberprod/search/javascript/ss.js" type="text/javascript"></script> <script src="//web.archive.org/web/20130511044239js_/http://telstra.com.au/uberprod/search/javascript/xmlhttp.js" type="text/javascript"></script> <script type="text/javascript" src="//web.archive.org/web/20130511044239js_/http://telstra.com.au/global/javascript/jquery/plugins/easing/jquery.easing.1.3.js"></script> <script type="text/javascript" src="//web.archive.org/web/20130511044239js_/http://telstra.com.au/global/javascript/jquery/plugins/labeloverlay/jquery-labeloverlay-0.0.1.min.js"></script> <script type="text/javascript" src="/web/20130511044239js_/http://crowdsupport.telstra.com.au/html/assets/telstra-prince.js"></script> <script type="text/javascript" src="/web/20130511044239js_/http://crowdsupport.telstra.com.au/html/assets/tcs.js"></script> <!-- script type="text/javascript" src="/global/javascript/userVoiceWidgetPrince.js"></script --> <!-- START: FOOTCODE - Please this section before the closing body tag --> <script type="text/javascript"> if(typeof(s) == 'object' && typeof(DataliciousPageBottom) == 'function')DataliciousPageBottom(); </script> <!-- END: FOOTCODE --> </div> <a id="feedback-tab" alt="feedback" target="_blank" href="https://web.archive.org/web/20130511044239/https://www.telstra.com.au/webforms/consumer-survey/index.cfm"></a> <div class="scripts"> <!--<script type="text/javascript" src="/global/javascript/jquery/plugins/tabs/jquery.tabs.js"></script>--> </div> </div> <!-- close .tcs-wrap --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-7222659-1']); _gaq.push(['_setDomainName', 'telstra.com.au']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://web.archive.org/web/20130511044239/https://ssl' : 'https://web.archive.org/web/20130511044239/http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <script type="text/javascript"> $(document).ready(function() { $("#open-survey").trigger('click'); }); </script> </div> <script type="text/javascript" src="https://web.archive.org/web/20130511044239js_/http://telstracon.i.lithium.com/t5/scripts/9695E93F0155FA1F480B8284425FBC7C/lia-scripts-common-min.js"></script><script type="text/javascript" src="https://web.archive.org/web/20130511044239js_/http://telstracon.i.lithium.com/t5/scripts/05D0BF4260110C63B0A43DBBE8059973/lia-scripts-body-min.js"></script><script language="javascript" type="text/javascript"> <!-- LITHIUM.Sandbox.restore(); LITHIUM.jQuery.fn.cssData.defaults = {"pairDelimeter":"-","dataPrefix":"lia-js-data","prefixDelimeter":"-"}; LITHIUM.AjaxSupport.defaultAjaxFeedbackHtml = "<div class=\"lia-inline-ajax-feedback\">\n\t\t\t<div class=\"AjaxFeedback\" id=\"ajaxFeedback_13e91e5d716\"><\/div>\n\t\t\t\n\t\n\t\n\t\n\n\t\t<\/div>\n\t\t\n\t\n\t\t\n\t\n\t\n\t\n\t\n\t\t<div class=\"lia-inline-ajax-feedback lia-component-common-widget-ajax-feedback\" class=\"lia-inline-ajax-feedback\">\n\t\t\t<div class=\"AjaxFeedback\" id=\"ajaxFeedback_13e91e5d716\"><\/div>\n\t\t\t\n\t\n\t\n\t\n\n\t\t<\/div>"; LITHIUM.AjaxSupport.defaultAjaxErrorHtml = "<a shape=\"rect\" name=\"feedback-error\"> <\/a>\n\t\n\t\n\t\t<div class=\"InfoMessage lia-panel-feedback-inline-alert lia-component-common-widget-feedback\" class=\"InfoMessage lia-panel-feedback-inline-alert\" id=\"feedback_13e91e5d716\">\n\t\t\t<div class=\"lia-text\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<p>Sorry, unable to complete the action you requested.<\/p>\n\t\t\t\t\n\t\t\t\t \n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>"; LITHIUM.AjaxSupport({"feedbackSelector":false,"ajaxOptionsParam":{"event":"LITHIUM:lightboxRenderComponent","trackableEvent":false,"parameters":{"componentParams":"{\n \"triggerSelector\" : {\n \"value\" : \"rO0ABXNyABxsaXRoaXVtLnV0aWwuY3NzLkNzc1NlbGVjdG9ybVqnCRPimmYCAAB4cgAnbGl0aGl1bS51dGlsLnN0cmluZy5BYnN0cmFjdFR5cGVkU3RyaW5nkDwl-iWjh3sCAAFMAAZzdHJWYWx0ABJMamF2YS9sYW5nL1N0cmluZzt4cHQAJiNyZWdpc3RyYXRpb25EaWFsb2dUcmlnZ2VyXzEzZTkxZTVkNzE0\",\n \"class\" : \"lithium.util.css.CssSelector\"\n },\n \"destUrl\" : {\n \"value\" : \"http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service\",\n \"class\" : \"java.lang.String\"\n }\n}","componentId":"facebook.widget.authentication-dialog-content"}},"ajaxErrorEventName":"LITHIUM:ajaxError","action":"lightboxRenderComponent","elementSelector":"#registrationDialogTrigger_13e91e5d714","url":"/t5/community/categorypage.facebookconnectbuttonsecondary.registrationdialogtrigger:lightboxrendercomponent?t:ac=category-id/Service&t:cp=facebook/contributions/connectcontributionspage"}); LITHIUM.Dialog.options['1625130986'] = {"contentContext":"facebook.widget.authentication-dialog-content","contentType":"ajax","dialogOptions":{"position":["center","center"],"minHeight":399,"dialogClass":"lia-content lia-panel-dialog lia-panel-dialog-modal-advanced","minWidth":710,"width":710,"maxWidth":710,"maxHeight":600,"resizable":true,"modal":true,"autoOpen":false,"draggable":true}}; LITHIUM.Dialog({ "triggerEvent" : "click", "closeEvent" : "LITHIUM:lightboxCloseEvent", "dialogContentCssClass" : "lia-panel-dialog-content", "triggerSelector" : ".lia-panel-dialog-trigger-event-click", "dialogKey" : "dialogKey", "ajaxEvent" : "LITHIUM:lightboxRenderComponent" }); LITHIUM.FacebookConnectButton({"connectEvent":"LITHIUM:facebookConnectLogin","registrationDialogTriggerSelector":"#registrationDialogTrigger_13e91e5d714","facebookConnectRequestParameters":{"redirectPageUrl":"https://web.archive.org/web/20130511044239/http://crowdsupport.telstra.com.au/t5/Services/ct-p/Service","facebookConnectRequest":true},"connectLinkSelector":"#facebookConnectButtonSecondary_13e91e5d714 .lia-button-facebook","useXfbml":false,"closeDialogEvent":"LITHIUM:lightboxCloseEvent","connectSelector":"#facebookConnectButtonSecondary_13e91e5d714","additionalFbLoginPerms":"","registrationEvent":"LITHIUM:facebookConnectRegistration"}); LITHIUM.Text.set({"ajax.facebookConnectLogin.loader.feedback.title":"Loading..."}); LITHIUM.AjaxSupport({"feedbackSelector":false,"ajaxOptionsParam":{"event":"LITHIUM:facebookConnectLogin","useLoader":true},"ajaxErrorEventName":"LITHIUM:ajaxError","action":"facebookConnectLogin","elementSelector":"#facebookConnectButtonSecondary_13e91e5d714","url":"/t5/community/categorypage.facebookconnectbuttonsecondary:facebookconnectlogin?t:ac=category-id/Service&t:cp=facebook/contributions/connectcontributionspage"}); LITHIUM.AjaxFeedback('.lia-inline-ajax-feedback', 'LITHIUM:hideAjaxFeedback'); LITHIUM.AutoComplete({"redirectToItemLink":false,"resizeImageEvent":"LITHIUM:renderImages","inputSelector":"#messageSearchField","url":"/t5/community/categorypage.searchformv1.searchform.messagesearchfield.messagesearchfield:autocomplete?t:ac=category-id/Service&t:cp=search/contributions/page","options":{"footerContent":[{"content":"<a class=\"lia-link-navigation lia-autocomplete-toggle-off lia-component-search-action-disable-auto-complete\" rel=\"nofollow\" id=\"disableAutoComplete_13e91e5d71b\" href=\"/t5/community/categorypage.disableautocomplete:disableautocomplete?t:ac=category-id/Service&t:cp=action/contributions/searchactions&ticket=RPLXBWgutCDh_-1\">turn off suggestions<\/a>","scripts":"\n\nLITHIUM.AjaxSupport.fromLink('#disableAutoComplete_13e91e5d71b', 'disableAutoComplete', '#ajaxfeedback_0', 'LITHIUM:ajaxError', {});"}],"triggerTextLength":0,"defaultText":"Enter a search word","loadingText":"Searching...","emptyText":"No Matches","disabled":false,"successText":"Results:"}}); LITHIUM.AutoComplete({"redirectToItemLink":false,"resizeImageEvent":"LITHIUM:renderImages","inputSelector":"#messageSearchField_0","url":"/t5/community/categorypage.searchformv1.searchform.tkbmessagesearchfield.messagesearchfield:autocomplete?t:ac=category-id/Service&t:cp=search/contributions/page","options":{"footerContent":[{"content":"<a class=\"lia-link-navigation lia-autocomplete-toggle-off lia-component-search-action-disable-auto-complete\" rel=\"nofollow\" id=\"disableAutoComplete_13e91e5d71c\" href=\"/t5/community/categorypage.disableautocomplete:disableautocomplete?t:ac=category-id/Service&t:cp=action/contributions/searchactions&ticket=RPLXBWgutCDh_-1\">turn off suggestions<\/a>","scripts":"\n\nLITHIUM.AjaxSupport.fromLink('#disableAutoComplete_13e91e5d71c', 'disableAutoComplete', '#ajaxfeedback_0', 'LITHIUM:ajaxError', {});"}],"triggerTextLength":0,"defaultText":"Enter a search word","loadingText":"Searching...","emptyText":"No Matches","disabled":false,"successText":"Results:"}}); LITHIUM.AutoComplete({"redirectToItemLink":false,"resizeImageEvent":"LITHIUM:renderImages","inputSelector":"#userSearchField","url":"/t5/community/categorypage.searchformv1.searchform.usersearchfield.usersearchfield:autocomplete?t:ac=category-id/Service&t:cp=search/contributions/page","options":{"footerContent":[{"content":"<a class=\"lia-link-navigation lia-autocomplete-toggle-off lia-component-search-action-disable-auto-complete\" rel=\"nofollow\" id=\"disableAutoComplete_13e91e5d71d\" href=\"/t5/community/categorypage.disableautocomplete:disableautocomplete?t:ac=category-id/Service&t:cp=action/contributions/searchactions&ticket=RPLXBWgutCDh_-1\">turn off suggestions<\/a>","scripts":"\n\nLITHIUM.AjaxSupport.fromLink('#disableAutoComplete_13e91e5d71d', 'disableAutoComplete', '#ajaxfeedback_0', 'LITHIUM:ajaxError', {});"}],"triggerTextLength":0,"defaultText":"Enter a user name or rank","loadingText":"Searching for users...","emptyText":"No Matches","disabled":false,"successText":"Users found:"}}); LITHIUM.AjaxSupport({"feedbackSelector":"#ajaxfeedback_0","ajaxOptionsParam":{"event":"LITHIUM:userExistsQuery","parameters":{"javascript.ignore_combine_and_minify":"true"}},"ajaxErrorEventName":"LITHIUM:ajaxError","action":"userExistsQuery","elementSelector":"#userSearchField","url":"/t5/community/categorypage.searchformv1.searchform.usersearchfield:userexistsquery?t:ac=category-id/Service&t:cp=search/contributions/page"}); LITHIUM.AjaxSupport.fromLink('#enableAutoComplete', 'enableAutoComplete', '#ajaxfeedback_0', 'LITHIUM:ajaxError', {}); LITHIUM.Tooltip({"position":["bottom","left"],"events":{"def":"focus mouseover,blur mouseout"},"tooltipElementSelector":"#link_16-tooltip-element","triggerSelector":"#link_15","delay":30,"bodySelector":"body#lia-body","tooltipContentSelector":"#link_16-tooltip-element .content"}); LITHIUM.SearchAutoCompleteToggle({"enableAutocompleteSuccessEvent":"LITHIUM:ajaxSuccess:enableAutoComplete","disableAutocompleteSuccessEvent":"LITHIUM:ajaxSuccess:disableAutoComplete","autoCompleteSelector":".lia-autocomplete-input","enableAutoCompleteSelector":".search-autocomplete-toggle-link","containerSelector":"#searchautocompletetoggle","disableAutoCompleteSelector":".lia-autocomplete-toggle-off"}); LITHIUM.SearchForm({"buttonSelector":".lia-button-searchForm-action","formSelector":"#lia-searchform","selectSelector":".lia-search-form-granularity","nodesModel":{"Service|category":{"title":"Search Category: Services","inputSelector":".lia-search-input-message"},"tkb|tkb":{"title":"Knowledge Base","inputSelector":".lia-search-input-tkb-article"},"telstracon|community":{"title":"Search Community: Services","inputSelector":".lia-search-input-message"},"user|user":{"title":"Users","inputSelector":".lia-search-input-user"}},"inputSelector":"#messageSearchField","useAutoComplete":true}); ;(function($) { $(function() { $('.lia-component-community-browser > ul > li').bind('mouseenter', function() { var $this = $(this); var $prev = $this.prev(); var $next = $this.next(); if($prev.length > 0) { $prev.addClass('hover-left'); } if($next.length > 0) { $next.addClass('hover-right'); } }).bind('mouseleave', function() { var $this = $(this); var $prev = $this.prev(); var $next = $this.next(); if($prev.length > 0) { $prev.removeClass('hover-left'); } if($next.length > 0) { $next.removeClass('hover-right'); } }); }); })(LITHIUM.jQuery); LITHIUM.CustomEvent('.lia-custom-event', 'click'); LITHIUM.AjaxSupport({"feedbackSelector":"#twitterAjaxFeedback","ajaxOptionsParam":{"event":"LITHIUM:getNewTweets","parameters":{"javascript.ignore_combine_and_minify":"true"}},"ajaxErrorEventName":"LITHIUM:ajaxError","action":"getNewTweets","elementSelector":"#tweetListContainer","url":"/t5/community/categorypage.twitterstreamtaplet:getnewtweets?t:ac=category-id/Service&t:cp=twitter/streamcontributionspage&ticket=RPLXBWgutCDh_-1"}); LITHIUM.TwitterStream({"tweetsToDisplay":10,"streamContainerSelector":"#twitterStreamTaplet","scrollableAreaSelector":"#twitterStreamTaplet_scrollableArea","flowPlayToolTip":"Play","tweetSelector":"li.lia-twitter-item","contentAreaPixelHeight":"600px","newRangeEvent":"LITHIUM:twitterSearchNewDisplayRange","flowControlSelector":".TwitterStreamFlowControl a","debug":false,"flowPauseClass":"lia-twitter-stream-button-pause","flowPlayClass":"lia-twitter-stream-button-play","refreshRate":300000,"feedbackSelector":"#twitterAjaxFeedback","refreshEvent":"LITHIUM:getNewTweets","streamContextSelector":"#tweetListContainer","actionRenderedEvent":"LITHIUM:twitterUiActionRendered","refreshEventMemo":{"streamContextClientId":"twitterStreamTaplet","is_first":true,"last":"0","first":"0"},"pauseStreamEvent":"LITHIUM:twitterPauseStream","flowPauseToolTip":"Pause"}); var _liabeacon = new Image(); _liabeacon.src = ["/","b","e","a","c","o","n","/","3","3","5","2","1","8","6","9","8","0","_","1","3","6","8","2","4","7","3","5","9","4","0","9",".","g","i","f"].join(""); LITHIUM.Cache.CustomEvent.set([{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_28","eventContext":{"message":154588},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_33","eventContext":{"message":154178},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_38","eventContext":{"message":153732},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_43","eventContext":{"message":153176},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_48","eventContext":{"message":153168},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_53","eventContext":{"message":153164},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_58","eventContext":{"message":152874},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_63","eventContext":{"message":152354},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_68","eventContext":{"message":152292},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_74","eventContext":{"message":152126},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_80","eventContext":{"message":147712},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_81","eventContext":{"message":149250},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_82","eventContext":{"message":149330},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_83","eventContext":{"message":153282},"fireEvent":"LITHIUM:selectMessage"},{"triggerEvent":"click","stopTriggerEvent":false,"elementId":"link_84","eventContext":{"message":77048},"fireEvent":"LITHIUM:selectMessage"}]); // --> </script></body> </html><!-- FILE ARCHIVED ON 04:42:39 May 11, 2013 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 09:30:47 Nov 25, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.947 exclusion.robots: 0.036 exclusion.robots.policy: 0.022 esindex: 0.022 cdx.remote: 17.18 LoadShardBlock: 57.757 (3) PetaboxLoader3.datanode: 55.502 (4) load_resource: 189.053 PetaboxLoader3.resolve: 150.309 -->