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property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to eTURN." href="https://eturn.gr" class="home" ><span property="name">Home</span></a><meta property="position" content="1"></span><span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to Clients." href="https://eturn.gr/case-studies/" class="case_study-root post post-case_study" ><span property="name">Clients</span></a><meta property="position" content="2"></span><span class="post post-case_study current-item">Pharmacy295</span> </div> </div> </div> </div> </div> <div class="contact"> <div class="container sm-spacer"> <div class="row"> <div class="col-12 col-sm-12 col-md"> <figure> <img width="1024" height="683" src="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11.jpg" class="attachment-large size-large" alt="" decoding="async" fetchpriority="high" srcset="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11.jpg 1024w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11-300x200.jpg 300w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11-768x512.jpg 768w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11-720x480.jpg 720w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11-600x400.jpg 600w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-11-555x370.jpg 555w" sizes="(max-width: 1024px) 100vw, 1024px" /> </figure> </div> <div class="col-12 col-sm-12 col-md-4"> <div class="case-stydy-details"> <div class="row align-items-center"> <div class="col-12 content"> <strong>Client:</strong> Pharmacy295<br> <strong>Services:</strong> Business Transformation<br> <strong>Site:</strong> https://www.pharmacy295.gr<br> <strong>Industry:</strong> Online Pharmacies<br> </div> </div> </div> </div> </div> <div class="row"> <div class="col content sm-spacer-top"> <h3 class='decorated'>Business Case</h3> <p>The Company PHARMACY295 P.C.C. was established in 2012 and has achieved in 10 years of successful operation to become:</p> <ul> <li>The <strong>“1<sup>st</sup> in Ranking” </strong>Electronic Pharmacy in the Greek Market in terms of <strong>Brand Awareness</strong></li> <li>One of the 3 biggest Electronic Pharmacies in the Greek market in terms of <strong>Sales Volume. </strong></li> </ul> <p>The site <a href="http://www.pharmacy295.gr">www.pharmacy295.gr</a> offers more than 12.000 products and hosts <strong><em>270.000 enlisted site-customers.</em></strong> Until today, it has completed over <strong>1 million orders and the “Returning Customer Ratio</strong><strong>” reaches about 80% of the total Turnover </strong></p> <p>Pharmacy295 strongly believes and invests in Technology, aiming to offer a <strong>safe, easy and fast </strong>shopping experience to their customers.</p> <p>The challenge was to scale up the business in matters of Operational, Commercial and People management in order to proceed in the next day.</p> </div> </div> </div> </div> <div class="content-block sm-spacer-top spacer-bot overflow-x-hidden" style="background-color: #ebebff;"> <div class="container"> <div id="" class="row align-items-start justify-content-start spacer"> <div class="content col-12 col-sm-12 col-md-4 col-lg-4 col-xl-4 text-left"> <h3 class='decorated'>What we did</h3> <p>We set up a <strong>Development and Expansion Policy </strong>regarding departments of the company such as Commercial, Operations, Finance and Communications and started building the scale up strategy of the organization.</p> <p><img decoding="async" class="alignnone wp-image-611 size-full" src="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16.jpg" alt="" width="1024" height="683" srcset="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16.jpg 1024w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16-300x200.jpg 300w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16-768x512.jpg 768w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16-720x480.jpg 720w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16-600x400.jpg 600w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-16-555x370.jpg 555w" sizes="(max-width: 1024px) 100vw, 1024px" /></p> </div> <div class="content col-12 col-sm-12 col-md-4 col-lg-4 col-xl-4 text-left"> <h4 class='decorated'>How We Did It</h4> <p>We set up working flows, recruited People to all functions of the company and started reshaping the organizations working habits and culture.</p> <p>Commercial: We build a strong commercial department by recruiting people from the retail industry and set up commercial KPI’s, Reporting procedures & Tools and working flows</p> <p>Finance: We implemented Budget and P&L Monitoring tools and set up procedures between all departments regarding finance connected activities</p> <p>Communication: We clarified all brand values and started building towards this direction by using different communication platforms</p> <p>Operations & Logistics : We set up working flows and optimized all warehouse daily activities.</p> </div> <div class="content col-12 col-sm-12 col-md-4 col-lg-4 col-xl-4 text-left"> <p><img loading="lazy" decoding="async" class="alignnone wp-image-609 size-full" src="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3.jpg" alt="" width="1024" height="683" srcset="https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3.jpg 1024w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-300x200.jpg 300w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-768x512.jpg 768w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-720x480.jpg 720w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-600x400.jpg 600w, https://eturn.gr/wp-content/uploads/2020/05/pharmacy295-3-555x370.jpg 555w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></p> <p><h4 class='decorated'>Execution & Monitoring</h4>Together with the management Team we executed and monitored all activities and implented modification actions in order to stay in the right path.</p> <p> </p> </div> </div> </div> </div> <footer> <div class="container"> <div class="row lg-spacer-top sm-spacer-bot"> <div class="col-12 col-sm-12 col-md-6 col-lg"> <div class="widget company-widget"> <img width="150" height="150" src="https://eturn.gr/wp-content/uploads/2020/05/logo-white.svg" class="attachment-thumbnail size-thumbnail" alt="" decoding="async" loading="lazy" /> <p>eTURN is an e-Commerce & Transformation Consulting firm that serves Private, Public and Social business sectors across various industries (Retail, Fashion, Online Pharmacies, Energy, Services, etc) by offering eCommerce, Digital, Operations & Digital Transformation consulting. We help our clients make significant digital impact in their respective business environment by eTurning the culture of their organizations.</p> </div> </div> <div class="col-6 col-sm-6 col-md-3 col-lg-2"> <div class="widget"> <h3>About</h3> <ul> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-29"><a href="https://eturn.gr/">Home</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-27"><a href="https://eturn.gr/about/">About</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-292"><a href="https://eturn.gr/services/">Services</a></li> <li class="menu-item menu-item-type-post_type_archive menu-item-object-media menu-item-295"><a href="https://eturn.gr/media/">Media</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-299"><a href="https://eturn.gr/case-studies/">Clients</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28"><a href="https://eturn.gr/contact-us/">Contact us</a></li> </ul> </div> </div> <div class="col-6 col-sm-6 col-md-3 col-lg-2"> <div class="widget"> <h3>Case Studies</h3> <ul> <li><a href="https://eturn.gr/case_study/pharmacy295/">Pharmacy295</a></li> <li><a href="https://eturn.gr/case_study/petit-bateau/">Petit Bateau</a></li> </ul> </div> </div> <div class="col-12 col-sm-12 col-md-12 col-lg-3"> <div class="widget"> <h3>Follow us</h3> <ul class="social"> <li><a href="https://www.linkedin.com/company/eturn/about/"><i class="fab fa-linkedin-in"></i></a></li> <li><a href="https://www.facebook.com/ETURN-117146213453963"><i class="fab fa-facebook-f"></i></a></li> </ul> </div> </div> </div> <hr> <div class="row justify-content-between copyrights spacer"> <div class="col-12 col-sm-12 col-md-auto"> <p>Copyright © 2024 eTURN. 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