EloCare℠ Extended Warranty | Elo® Official Website

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<main id="maincontent" class="page-content"><div class="page messages"><div data-placeholder="messages"></div> <div data-bind="scope: 'messages'">  <div aria-atomic="true" role="alert" data-bind="foreach: { data: cookieMessages, as: 'message' }" class="messages"> <div data-bind="attr: { class: 'message-' + message.type + ' ' + message.type + ' message', 'data-ui-id': 'message-' + message.type }"> <div data-bind="html: $parent.prepareMessageForHtml(message.text)"></div> </div> </div>   <div aria-atomic="true" role="alert" class="messages" data-bind="foreach: { data: messages().messages, as: 'message' }"> <div data-bind="attr: { class: 'message-' + message.type + ' ' + message.type + ' message', 'data-ui-id': 'message-' + message.type }"> <div data-bind="html: $parent.prepareMessageForHtml(message.text)"></div> </div> </div>  </div> </div><input name="form_key" type="hidden" value="mqWElpJLozSFpHJD" /><div id="authenticationPopup" data-bind="scope:'authenticationPopup', style: {display: 'none'}">  </div> <div style="height: 120px;"> </div> <p><div id="widget_670fb63d64780" class="custom-widget hero-block " > <div class="inner-content"> <div class="img"> <img class="content_image" src="/media/wysiwyg/services/extended_warranty/hero-image-ew.png" alt=""> </div> <div class="txt"> <img src="https://docs.elotouch.com/elocare/elocare_badge.svg"> <h1>EloCare℠<br> Extended<br> <span class="highlight">Warranty</span></h1> <p>By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.</p> </div> </div> </div> <style> @media screen and (min-width: 850px) { #widget_670fb63d64780 .inner-content { padding-bottom: 0; } #widget_670fb63d64780 .txt p { max-width: 545px; } #widget_670fb63d64780 .txt { -ms-flex: 0 0 60%; flex: 0 0 60%; } } </style> </p> <p><div id="widget_670d9bb117abf" class="custom-widget features-block vertical " > <div class="inner-content"> <h2>Features and Benefits</h2> <p>Customer is responsible for shipping the device to Elo's repair facility. Typical turn around time from receipt of device to shipment is 14 business days.</p> <div class="info-block-wrapper"> <div class="info-block"> <img class="content_image1" src="/media/wysiwyg/services/extended_warranty/replacament_parts.svg" alt=""> <div class="txt"> <h3>Replacement Parts</h3> </div> </div> <div class="info-block"> <img class="content_image2" src="/media/wysiwyg/services/extended_warranty/repair_labor.svg" alt=""> <div class="txt"> <h3>Repair Labor</h3> </div> </div> <div class="info-block"> <img class="content_image3" src="/media/wysiwyg/services/extended_warranty/repair_shipping.svg" alt=""> <div class="txt"> <h3>Repair Shipping</h3> </div> </div> </div> </div> </div> <style> #widget_670d9bb117abf .info-block-wrapper { margin-top: 30px; } #widget_670d9bb117abf h3 { margin-bottom: 0; } #widget_670d9bb117abf .inner-content > p { max-width: 855px; } #widget_670d9bb117abf .inner-conten { max-width: 1200px; } @media screen and (min-width: 992px) { #widget_670d9bb117abf .info-block-wrapper { margin-top: 80px; } #widget_670d9bb117abf .inner-content { padding-bottom: 85px; padding-top: 85px; } } </style> </p> <p><div id="widget_671027b641afd" class="custom-widget image-text-block"> <div class="inner-content " > <div class="txt"> <h2>Purchasing an Extended Warranty</h2> <p>Extended warranty coverage is available wherever Elo devices are sold and may be purchased at the time of purchase or up to one year after the purchase of an Elo device.</p> <a href="/how-to-buy" class="link-btn">Contact us</a> </div> <div class="img"> <img class="content_image" src="/media/wysiwyg/services/extended_warranty/two-mobiles-ew2.png" alt=""> </div> </div> </div> </p> <p><div id="widget_670d9683b3ec5" class="custom-widget table-block " > <div class="inner-content"> <h2>Qualifying Products & Offerings</h2> <div class="table-wrapper"> <table> <thead> <tr> <th>Product Type</th> <th>Product Line</th> <th>Extended Coverage Offerings</th> </tr> </thead> <tbody> <tr> <td rowspan="2">All-in-One Devices</td> <td>I-Series Windows, PayPoint®, EloPOS™</td> <td> 4YR Warranty Coverage - Elo P/N: E819598<br> 5YR Warranty Coverage - Elo P/N: E819795 <p></p> <p></p> </td> </tr> <tr> <td>I-Series Android, Elo Pay 7", Elo Pay 22"</td> <td> 3YR Warranty Coverage - Elo P/N: E819394<br> 4YR Warranty Coverage - Elo P/N: E819598<br> 5YR Warranty Coverage - Elo P/N: E819795<br> 3YR Warranty Coverage + ADP - Elo P/N: E130329<br> 4YR Warranty Coverage + ADP - Elo P/N: E130530<br> 5YR Warranty Coverage + ADP - Elo P/N: E130719 </td> </tr> <tr> <td>Touchscreen Monitors</td> <td>Monitors & Small Format Open Frame</td> <td> 4YR Warranty Coverage - Elo P/N: E898247<br> 5YR Warranty Coverage - Elo P/N: E898449 </td> </tr> <tr> <td rowspan="2">Computers</td> <td>Elo Computer Module (ECM), EloPOS™ Pack</td> <td> 4YR Warranty Coverage - Elo P/N: E896120<br> 5YR Warranty Coverage - Elo P/N: E896322 </td> </tr> <tr> <td>Elo Backpack®</td> <td> 3YR Warranty Coverage - Elo P/N: E895914<br> 4YR Warranty Coverage - Elo P/N: E896120<br> 5YR Warranty Coverage - Elo P/N: E896322 </td> </tr> <tr> <td rowspan="1">Mobile Computers<sup>*</sup></td> <td>M50, M51, Elo Pay M60, Elo Pay M100</td> <td> 2YR Warranty Coverage - Elo P/N: E764955<br> 3YR Warranty Coverage - Elo P/N: E765148<br> 4YR Warranty Coverage - Elo P/N: E765352<br> 5YR Warranty Coverage - Elo P/N: E765553<br> 2YR Warranty Coverage + AUR - Elo P/N: E765759<br> 3YR Warranty Coverage + AUR - Elo P/N: E765956<br> 4YR Warranty Coverage + AUR - Elo P/N: E766156<br> 5YR Warranty Coverage + AUR - Elo P/N: E766346<br> 3YR Warranty Coverage + ADP - E672040<br> 5YR Warranty Coverage + ADP - E672239 </td> </tr> <tr> <td rowspan="1">Accessories</td> <td>Stands</td> <td> 3YR Warranty Coverage - Elo P/N: E375367<br> 4YR Warranty Coverage - Elo P/N: E375573<br> 5YR Warranty Coverage - Elo P/N: E375771<br> 2YR Warranty Coverage + ADP - Elo P/N: E375970<br> 3YR Warranty Coverage + ADP - Elo P/N: E376169<br> 4YR Warranty Coverage + ADP - Elo P/N: E376362<br> 5YR Warranty Coverage + ADP - Elo P/N: E376547 </td> </tr> </tbody> </table> </div> <div class="disclaimer"> <p>* Battery coverage is not included. For further details on warranty options, please refer to our <a href="https://www.elotouch.com/services/elocare-battery-replacement">Battery Replacement Warranty</a> page.</p> </div> </div> </div> <style> #widget_670d9683b3ec5 h2 { margin-bottom: 40px; } </style> </p> <p><div id="widget_670d959f54dcb" class="custom-widget footer-block " > <div class="inner-content"> <h2>Get started with Elo.</h2> <a href="/how-to-buy" class="btn">Contact us today</a> </div> </div> </p></main><div class="page-bottom"><div class="content">  </div> </div> <footer class="site-footer"> <div class="site-footer__container"> <a href="/" class="site-footer__logo"> <svg xmlns="http://www.w3.org/2000/svg" width="43" height="32"><path class="cls-1" d="M24.563 31.745V.033h-6.048v31.712h6.048zM7.537 32a26.113 26.113 0 0 1-3.19-.259c-2.7-.6-4.293-2.008-4.293-3.957V10.232c0-2.628 2.9-4.275 7.5-4.275s7.5 1.647 7.5 4.275v9.353H6.1v8.106c0 1.158.567 1.247 1.45 1.247S9 28.85 9 27.691v-5.967h6.047v6.057c0 1.953-1.6 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