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Aspyr - Support

<html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://support.aspyr.com:80/index.php?x=&amp;mod_id=4","20081217121904","https://web.archive.org/","web","/_static/", "1229516344"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <title>Aspyr - Support</title> <!-- [JAS]: COPY: Make sure you copy the stylesheets to your site, preferrably in <head>...</head> --> <!-- If you have your own stylesheet for HTML elements, you can remove the cerberus-html.css link --> <link rel="stylesheet" href="/web/20081217121904cs_/http://support.aspyr.com/cerberus-support-center/themes/new_site/cerberus-theme.css" type="text/css"> </head> <body topmargin="0" leftmargin="0" marginheight="0" marginwidth="0" bgcolor="#444a4e"> <div align="center"><div class="wrapper"> <!-- HEADER --> <!-- Aspyr logo here --> <img src="/web/20081217121904im_/http://support.aspyr.com/header.gif" class="header"> <br> <!-- HEADER --> <table cellpadding="4" cellspacing="0" border="0" width="800"> <tr> <td valign="top" width="200"> <table cellpadding="0" cellspacing="0" border="0" width="100%" id="box"> <tr> <td class="boxtitle"> <div style="float:left;background-color:7298cb;width:100px;_width:104px;padding-left:4px;"><span style="float:left;">Main Menu</span><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar_start.gif" border="0" style="float:right;_margin-left:2px;"></div> <div style="float:right;background-image:url(/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar.gif);background-repeat: repeat-x; width:87px;">&nbsp;<!-- --></div> </td> </tr> <tr> <td class="box_menu_cell"> <img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/crystal/16x16/icon_home.gif" align="absmiddle"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=1" class="menuitem">Home</a><br> </td> </tr> <tr> <td class="box_menu_cell"> <img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/crystal/16x16/icon_open_ticket.gif" align="absmiddle"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=4" class="menuitem">Open a Ticket</a><br> </td> </tr> <tr> <td class="box_menu_cell"> <img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/crystal/16x16/icon_ticket_history.gif" align="absmiddle"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=5" class="menuitem">My Ticket History</a><br> </td> </tr> <!--- Company Ticket History ---> <tr> <td class="box_menu_cell"> <img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/crystal/16x16/icon_knowledgebase.gif" align="absmiddle"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=2" class="menuitem">Browse Knowledgebase</a><br> </td> </tr> <tr> <td class="box_menu_cell"> <img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/crystal/16x16/icon_my_account.gif" align="absmiddle"><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="4" height="1"><a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=3" class="menuitem">My Account</a><br> </td> </tr> <tr> <td class="box_menu_cell"> <img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/spacer.gif" width="2" height="3"> </td> </tr> </table> <br> <table width="100%" border="0" cellspacing="0" cellpadding="0" id="box"> <tr> <td class="boxtitle"> <div style="float:left;background-color:7298cb;width:65px;_width:69px;padding-left:4px;"><span style="float:left;">Login</span><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar_start.gif" border="0" , style="float:right;_margin-left:2px;"></div> <div style="float:right;background-image:url(/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar.gif);background-repeat: repeat-x; width:122px;">&nbsp;<!-- --></div> </td> </tr> <tr> <td class="box_content_cell"><table cellpadding="3" cellspacing="0" border="0" width="100%"> <form action="cerberus-support-center/do_login.php" method="post"> <input type="hidden" name="form_submit" value="do_login"> <input type="hidden" name="return_url" value="http%3A%2F%2Fsupport.aspyr.com%2Findex.php%3Fx%3D%26x%3D%26mod_id%3D4"> <tr> <td width="40%" class="box_content_text">&nbsp;E-mail:</td> <td width="60%"><input type="text" name="auth_user" value="" class="home_input"></td> </tr> <tr> <td class="box_content_text">&nbsp;Password:</td> <td><input type="password" name="auth_pass" class="home_input"></td> </tr> <tr align="center"> <td colspan="2"><input name="submit" type="submit" class="home_button" value="Log in" style="width:98%"></td> </tr> </form> <tr> <td align="center" colspan="2" class="box_content_text"> <a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=7" class="url">Register</a> | <a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=6" class="url">Forgot Password?</a> </td> </tr> </table></td> </tr> </table> <br> <table cellpadding="0" cellspacing="0" border="0" width="100%" id="box"> <tr> <td class="boxtitle"> <div style="float:left;background-color:7298cb;width:135px;_width:139px;padding-left:4px;"><span style="float:left;">Knowledgebase</span><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar_start.gif" border="0" , style="float:right;_margin-left:2px;"></div> <div style="float:right;background-image:url(/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar.gif);background-repeat: repeat-x; width:52px;">&nbsp;<!-- --></div> </td> </tr> <tr> <td> <table width="100%" border="0" align="center" cellpadding="3" cellspacing="0" bgcolor="a4bad8"> <form action="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x="> <input type="hidden" name="mod_id" value="2"> <tr> <td class="box_content_text">Ask a question using natural language. Try to include as much information as possible: </td> </tr> <tr> <td align="center"> <textarea name="kb_ask" rows="4" class="home_input" style="width:99%;"></textarea><br> </td> </tr> <tr align="center" valign="top"> <td height="30"><span class="box_content_cell"><input type="submit" class="home_button" value="Find" style="width:99%;"></span> </td> </tr> </form> </table> </td> </tr> </table> <br> <table width="100%" border="0" cellspacing="0" cellpadding="0" id="box"> <tr> <td class="boxtitle"> <div style="float:left;background-color:7298cb;width:100px;_width:110px;padding-left:4px;"><span style="float:left;">Contact Us</span><img src="/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar_start.gif" border="0" , style="float:right;_margin-left:2px;"></div> <div style="float:right;background-image:url(/web/20081217121904im_/http://support.aspyr.com/cerberus-support-center/includes/images/subheader_bar.gif);background-repeat: repeat-x; width:87px;_width:81px;">&nbsp;<!-- --></div> </td> </tr> <tr> <td> <table border="0" cellpadding="2" cellspacing="1" width="100%"> <tbody> <tr> <td class="box_content_text">Aspyr Media, Inc.<br> P. O. Box 5861<br> Austin, TX 78763<br> <br> PH: 512-708-8100<br> FAX: 512-708-9595 <br> Monday-Friday 10AM to 6PM (Central)<br> </td> </tr> </tbody> </table> </td> </tr> </table> <br> </td> <td valign="top" width="600"> <table cellpadding="2" cellspacing="1" border="0" class="main_table" width="100%"> <tr class="blue_back"> <td class="box_content_text"> <span class="black_heading">Currently Not Logged In</span><br> A feature on this page may require that you log in to the Support Center. To log in, please enter your login details in the box to the left.<br> <br> If you do not have a support account, <a href="https://web.archive.org/web/20081217121904/http://support.aspyr.com/index.php?x=&amp;mod_id=7" class="url">Register a New Account</a>. </td> </tr> </table> <br> </td> </tr> </table> <!-- START SAMPLE FOOTER <table width="800" border="0" align="center" cellpadding="0" cellspacing="0"> <tr> <td width="799" background="copy_bg.gif" class="box_content_text" style="background-repeat:repeat-x; background-color:#F4F4F4"><div align="left">&nbsp; Powered by: <a href="http://www.cerberusweb.com" class="url">Cerberus Helpdesk</a></div></td> <td width="1" align="center" background="copy_bg.gif" style="background-repeat:repeat-x; background-color:#F4F4F4">&nbsp;</td> </tr> <tr align="right" valign="top"> <td height="25" colspan="2" ><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="1%" valign="top" nowrap><span class="wgm_take_control_slogan">&nbsp;Take Control of Your Company Inbox</span></td> <td width="99%" height="17" align="right" valign="bottom" class="box_content_text"> skin by: <a href="http://www.ezzydesign.com/" class="copy"><img src="cerberus-support-center/themes/green/theme_author.gif" width="84" height="15" border="0" align="absmiddle"></a> and <a href="http://www.cerberusweb.com" class="url">www.cerberusweb.com</a> </td> </tr> </table></td> </tr> </table> <p> END SAMPLE FOOTER --> </div></div> </body> </html> <!-- FILE ARCHIVED ON 12:19:04 Dec 17, 2008 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 03:49:36 Nov 28, 2024. 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