Service Updates

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href="https://www.ea.com/"> Electronic Arts Home <img src="https://media.contentapi.ea.com/content/dam/eacom/careers/2021-refresh/common/ea-spectrum-blue-wordmark-nav-logo.svg" alt="Electronics Arts Home" /> </a> <ea-elements-loader elements="ea-local-nav-shelf-sub-nav"> </ea-elements-loader> <ea-local-nav-shelf-sub-nav slot="local-nav-shelf-link" toggle-text="Games" theme="dark" type="narrow" unresolved > <ea-elements-loader elements="ea-local-nav-shelf-sub-nav-section"> </ea-elements-loader> <ea-local-nav-shelf-sub-nav-section title-text="BROWSE GAMES" slot="sub-nav-section" unresolved > <ea-elements-loader elements="ea-local-nav-shelf-sub-nav-section-link"> </ea-elements-loader> <ea-local-nav-shelf-sub-nav-section-link slot="sub-nav-section-link" link-text="Featured Games" link-href="https://www.ea.com/games" link-target="_self" unresolved > <a href="https://www.ea.com/games">Featured Games</a> </ea-local-nav-shelf-sub-nav-section-link> <ea-elements-loader 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<dom-bind> <template> <ea-tabs unresolved theme="custom" alignment="left" mobile-layout="default" indicate autoselect selected="{{ selected }}" > <ea-elements-loader elements="ea-tab"> </ea-elements-loader> <ea-tab unresolved url="/en-us/legal/service-updates" theme="custom" > Terms </ea-tab> <ea-elements-loader elements="ea-tab"> </ea-elements-loader> <ea-tab unresolved url="/en-us/legal/service-updates/a-h" theme="custom" > Product Titles A-H </ea-tab> <ea-elements-loader elements="ea-tab"> </ea-elements-loader> <ea-tab unresolved url="/en-us/legal/service-updates/i-q" theme="custom" > Product Titles I-Q </ea-tab> <ea-elements-loader elements="ea-tab"> </ea-elements-loader> <ea-tab unresolved url="/en-us/legal/service-updates/r-z" theme="custom" > Product Titles R-Z </ea-tab> </ea-tabs> <iron-pages selected="{{ selected }}"> <div> </div> <div> </div> <div> </div> <div> </div> </iron-pages> </template> </dom-bind> <ea-elements-loader elements="ea-section"> </ea-elements-loader> <ea-section unresolved slot="section" type="railed" layout="100" background-color="none" background-overflow="visible" spacing-top="none" spacing-bottom="none" mp4-src="" webm-src="" > <ea-section-column slot="section-column" indent-left="" indent-right="" text-align="left" mobile-order="0" > <ea-elements-loader elements="ea-text"> </ea-elements-loader> <ea-text unresolved slot="text" text-color="dark" > <p>Terms and conditions can vary by region. For local policies, please use the following selector.</p> </ea-text> <div> <ul id="language-options"> <li class="test"> <a href="/legal/service-updates" title="United States"><span class="flag us"> </span></a> </li> <li class="test"> <a href="/en-ca/legal/service-updates" title="Canada-English"><span class="flag ca"> </span></a> </li> <li class="test"> <a href="/fr-ca/legal/service-updates" title="Canada-French"><span class="flag ca"> </span></a> </li> <li class="test"> <a href="/en-gb/legal/service-updates" title="United Kingdom"><span class="flag gb"> </span></a> </li> <li class="test"> <a href="/legal/service-updates" title="Ireland"><span class="flag ie"> </span></a> </li> <li class="test"> <a href="/en-au/legal/service-updates" title="Australia"><span class="flag au"> </span></a> </li> <li class="test"> <a href="/service-updates" title="India"><span class="flag in"> </span></a> </li> <li class="test"> <a href="/service-updates" title="Singapore"><span class="flag sg"> </span></a> </li> <li class="test"> <a href="/legal/service-updates" title="South Africa"><span class="flag za"> </span></a> </li> <li class="test"> <a href="/pt-br/legal/service-updates" title="Brasil"><span class="flag br"> </span></a> </li> <li class="test"> <a href="/pt-br/legal/service-updates" title="Portugal "><span class="flag pt"> </span></a> </li> <li class="test"> <a href="/de-de/legal/service-updates" title="Deutschland"><span class="flag de"> </span></a> </li> <li class="test"> <a href="/de-de/legal/service-updates" title="Schweiz"><span class="flag ch"> </span></a> </li> <li class="test"> <a href="/fr-fr/legal/service-updates" title=" Suisse"><span class="flag ch"> </span></a> </li> <li class="test"> <a href="/de-de/legal/service-updates" title="Österreich"><span class="flag at"> </span></a> </li> <li class="test"> <a href="/it-it/legal/service-updates" title="Italia"><span class="flag it"> </span></a> </li> <li class="test"> <a href="/es-es/legal/service-updates" title="España"><span class="flag es"> </span></a> </li> <li class="test"> <a href="/es-mx/legal/service-updates" title="Mexico"><span class="flag mx"> </span> </a> </li> <li class="test"> <a href="/fr-fr/legal/service-updates" title="France"><span class="flag fr"> </span></a> </li> <li class="test"> <a href="/fr-fr/legal/service-updates" title="Belgique"><span class="flag be"> </span></a> </li> <li class="test"> <a href="/nl-nl/legal/service-updates" title="België"><span class="flag be"> </span></a> </li> <li class="test"> <a href="/nl-nl/legal/service-updates" title="Nederland"><span class="flag nl"> </span></a> </li> <li class="test"> <a href="/da-dk/legal/service-updates" title="Danmark"><span class="flag dk"> </span> </a> </li> <li class="test"> <a href="/fi-fi/legal/service-updates" title="Suomi"><span class="flag fi"> </span> </a> </li> <li class="test"> <a href="/sv-se/legal/service-updates" title="Sverige"><span class="flag se"> </span> </a> </li> <li class="test"> <a href="/nb-no/legal/service-updates" title="Norge"><span class="flag no"> </span> </a> </li> <li class="test"> <a href="/pl-pl/legal/service-updates" title="Polska"><span class="flag pl"> </span> </a> </li> <li class="test"> <a href="/ru-ru/legal/service-updates" title="Pусский"><span class="flag ru"> </span> </a> </li> <li class="test"> <a href="/cs-cz/legal/service-updates" title="Česká republika"><span class="flag cz"> </span> </a> </li> <li class="test"> <a href="/ja-jp/legal/service-updates" title="日本語"><span class="flag jp"> </span></a> </li> <li class="test"> <a href="/ko-kr/legal/service-updates" title="한국어"><span class="flag kr"> </span> </a> </li> <li class="test"> <a href="/zh-tw/legal/service-updates" title="繁體中文"><span class="flag tw"> </span></a> </li> </ul> <style> #language-options{ max-width: 900px; 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} .flag.gb { background-position: 0 -1044px; } .flag.uk { background-position: 0 -1080px; } .flag.at { background-position: 0 -1116px; } .flag.ch { background-position: 0 -1152px; } .flag.be { background-position: 0 -1188px; } .flag.ie { background-position: 0 -1224px; } .flag.tw { background-position: 0 -1260px; } </style> </div> </ea-section-column> </ea-section> <ea-elements-loader elements="ea-section"> </ea-elements-loader> <ea-section unresolved slot="section" type="railed" layout="100" background-color="none" background-overflow="visible" spacing-top="none" spacing-bottom="medium" > <ea-section-column slot="section-column" indent-right="3" text-align="left" mobile-order="0" > <ea-elements-loader elements="ea-text"> </ea-elements-loader> <ea-text unresolved slot="text" text-color="dark" > <p> </p> <h3 class="d4 legalPageTitle">Online Service Shutdown</h3> </ea-text> <ea-elements-loader elements="ea-text"> </ea-elements-loader> <ea-text unresolved slot="text" text-color="dark" > <p>The decisions to withdraw particular features or modes of certain EA games, or to retire online services relating to older EA games are never easy. The development teams and operational staff pour their hearts into our games, their features and modes almost as much as the players, and it is hard to see one retired. As games are replaced with newer titles, the number of players still enjoying the games that have been live for some time dwindles to a level – typically fewer than 1% of all peak online players across all EA titles – where it’s no longer feasible to continue the behind-the-scenes work involved with keeping the online services for these games up and running.</p> <p>We are also committed to constantly updating and improving the features and modes to keep in our games to ensure they remain exciting to play for as long as possible. That commitment to great gameplay sometimes means that we need to remove outdated features and modes.</p> <p>In some instances, where the online services for a particular game may no longer be available or supported, the game may still be played and enjoyed offline. Depending on the type of game, and the particular services which may no longer be supported, players’ inventory of virtual currency and/or in-game items may continue to be used, whether or not the applicable in-game store is open or disabled, and whether or not the game is still available for sale to new users.</p> <p>We hope that you continue to enjoy playing our games and we appreciate that you’re choosing to play with EA. If you have further questions about your account or the shut-down of any EA services, please visit <a href="http://help.ea.com/">http://help.ea.com</a>.</p> <p>Thank you,<br> Electronic Arts</p> </ea-text> </ea-section-column> </ea-section> <div> <style> .asset-first .eapl-section-column-50:nth-of-type(2), .copy-first .eapl-section-column-50:nth-of-type(1), .copy-copy .eapl-section-column-50 { width: 90%; margin: 0 auto; padding: 3rem 0; } @media screen and (min-width: 768px) { ea-section ea-section-column.eapl-section-column-50 { align-self: center; margin: 0; width: 50%; overflow: hidden; } .copy-copy ea-section ea-section-column.eapl-section-column-50 { align-self: start; } .asset-first .eapl-section-column-50:nth-of-type(2), .copy-first .eapl-section-column-50:nth-of-type(1), .copy-copy .eapl-section-column-50 { padding: 0 2rem; margin: 0; width: 50%; } .dx-video-asset ea-media ea-html5-video { margin-bottom: -10px; } } @media screen and (min-width: 1024px) { .asset-first 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.ea-play-section { background: rgb(13,16,66); background: linear-gradient(60deg, rgba(13,16,66,1) 0%, rgba(13,16,66,1) 50%, rgba(255,71,71,1) 100%); border: 3px solid rgb(255, 255, 255); border-radius: 3rem; width: 98%; margin: 3rem auto; padding: 0; position: relative; overflow: hidden; } </style> </div> <div style="display: none;"></div> </main> <footer role="contentinfo"> <ea-elements-loader elements="ea-local-footer, ea-local-links, ea-local-link, ea-social-links, ea-social-link, ea-hybrid-regional-rating"> </ea-elements-loader> <ea-local-footer theme="dark" sal-game-slug="" rating-lang="en" unresolved > <ea-local-links slot="local-links" title-text="" text-color="dark" unresolved > <ea-local-link slot="local-link" link-url="/careers" link-title="Careers" link-text="Careers" text-color="dark" unresolved > <a href="/careers" title="Careers" >Careers</a> </ea-local-link> <ea-local-link slot="local-link" link-url="/executives" link-title="Executives" link-text="Executives" text-color="dark" unresolved > <a href="/executives" title="Executives" >Executives</a> </ea-local-link> <ea-local-link slot="local-link" link-url="/news/2024-impact-report" link-title="Impact Report" link-text="Impact Report" text-color="dark" unresolved > <a href="/news/2024-impact-report" title="Impact Report" >Impact Report</a> </ea-local-link> <ea-local-link slot="local-link" link-url="/commitments" link-title="Our Commitments" link-text="Our Commitments" text-color="dark" unresolved > <a href="/commitments" title="Our Commitments" >Our Commitments</a> </ea-local-link> <ea-local-link slot="local-link" link-url="/brand-partnerships" link-title="Partner With Us" link-text="Partner With Us" text-color="dark" unresolved > <a href="/brand-partnerships" title="Partner With Us" >Partner With Us</a> </ea-local-link> </ea-local-links> <ea-social-links slot="social-links" text-color="dark" title-text="Join The Conversation" unresolved > <ea-social-link slot="social-link" link-url="https://www.facebook.com/EA/" link-title="Facebook" link-target="_blank" text-color="dark" social-network="facebook" unresolved > <a href="https://www.facebook.com/EA/" title="Facebook" >facebook</a> </ea-social-link> <ea-social-link slot="social-link" link-url="https://www.twitter.com/ea" link-title="Twitter" link-target="_blank" text-color="dark" social-network="twitter" unresolved > <a href="https://www.twitter.com/ea" title="Twitter" >twitter</a> </ea-social-link> <ea-social-link slot="social-link" link-url="https://www.youtube.com/EA" link-title="YouTube" link-target="_blank" text-color="dark" social-network="youtube" unresolved > <a href="https://www.youtube.com/EA" title="YouTube" >youtube</a> </ea-social-link> <ea-social-link slot="social-link" link-url="https://www.instagram.com/ea" link-title="Instagram" link-target="_blank" text-color="dark" social-network="instagram" unresolved > <a href="https://www.instagram.com/ea" title="Instagram" >instagram</a> 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