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class="socialCircle-item green theme-color1 bg-green" data-main="green" style="border-radius: 15px; top: 12px; left: 69px; line-height: 30px; display: block; margin: 0px;"></div> <div rel="sty3" class="socialCircle-item red theme-color1 bg-red" data-main="red" style="border-radius: 15px; top: 58px; left: 23px; line-height: 30px; display: block; margin: 0px;"></div> <div rel="sty2" class="socialCircle-item orange theme-color1 bg-orange active" data-main="orange" style="border-radius: 15px; top: 41px; left: 52px; line-height: 30px; display: block; margin: 0px;"></div> </div> </div> </li> </ul> </div></div> </div></div></div></div><div id="sp-top-custom-1" class="col-xs-12 col-sm-12 col-md-9"><div class="sp-column "><div class="sp-module cusstom_top_top_accessibility"><div class="sp-module-content"> <div class="customcusstom_top_top_accessibility" > <div id="top_accessibility" tabindex="0"><a href="#" class="top-function-child"> <div class="dcd-acc" title="Accessibility" data-toggle="tooltip" data-original-title="Accessibility"><img src="/portal/images/dcd-acc-1.png" alt="Change Color" width="13" height="13" /></div> </a></div></div> </div></div><div class="sp-module custom_logos"><div class="sp-module-content"> <div class="custom custom_logos" > <div> <br /> <a href="https://www.digitaldubai.ae" target="_blank" rel="noopener noreferrer" id="our_websitedd" class="ds-inline-block mrg-rgt-10" title="The Official Portal Of Dubai Government" data-toggle="tooltip"> <img src="/portal/images/dub_ae.png" alt="Dubai ae logo" class="pull-right" width="70" height="70" /> </a> </div> </div> </div></div></div></div></div></div></section><section id="sp-accessibility" class=" osg-full"><div class="row"><div id="sp-top-accessibility" class="col-sm-12 col-md-12"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"><div id="osg-screenreader" class="row row-fluid"> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Text resize</strong></h4> <p class="submenu__content scontent-text-resize">Use the buttons below to increase or decrease the text size: </p> <ul class="size-font"> <li class="osg-small osg-font-button" onclick="changeFontSize_my(-2); return false; ">-A</li> <li class="osg-lager osg-font-button" onclick="changeFontSize_my(2); return false; ">+A</li> <li class="osg-default osg-font-button" onclick="revertStyles_my(2); return false; ">A</li> </ul> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Contract Switch</strong></h4> <p class="submenu__content scontent-constrat-switch">Use the toggle below to switch the contrast.</p> <div id="osg-contract" class="controls"> <div class="radio"> <input name="osg-color" value="" checked="checked" type="radio"> <p>DCD colour</p> </div> <div class="radio"> <input name="osg-color" value="fr_screenreader_highcontrast" type="radio"> <p>Colour blind</p> </div> <div class="radio"> <input name="osg-color" value="fr_screenreader_highcontrast2" type="radio"> <p>Green weakness</p> </div> <div class="radio"> <input name="osg-color" value="fr_screenreader_highcontrast3" type="radio"> <p>Red weakness</p> </div> </div> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Read Speaker</strong></h4> <P class="submenu__content scontent-read-speaker">Listen to the content of the page by clicking play on ReadSpeaker..</P> <div id="readspeaker_button"> </div> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3"> <h4 class="submenu__title"><strong>Learn More</strong></h4> <p> To discover more about accessibility view our </p> <a href="https://www.dcd.gov.ae/portal/en/accessibility.jsp" class="button button--text button--next"><strong>Accessibility options</strong></a> </div> </div> <script type="text/javascript"> (function($){ jQuery(document).ready(function($){ $('#top_accessibility').click(function(){ $('#top_accessibility').toggleClass( "active" 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class="col-xs-7 col-sm-10 col-md-10"><div class="sp-column "><div class="sp-module pull-right educon-top-search"><div class="sp-module-content"><script> var isMobile = { Android: function() { return navigator.userAgent.match(/Android/i); }, BlackBerry: function() { return navigator.userAgent.match(/BlackBerry/i); }, iOS: function() { return navigator.userAgent.match(/iPhone|iPad|iPod/i); }, Opera: function() { return navigator.userAgent.match(/Opera Mini/i); }, Windows: function() { return navigator.userAgent.match(/IEMobile/i); }, any: function() { return (isMobile.Android() || isMobile.BlackBerry() || isMobile.iOS() || isMobile.Opera() || isMobile.Windows()); } }; if(!isMobile.any()) { document.addEventListener('DOMContentLoaded', function(){ /* global theaterJS */ var theater = theaterJS() theater .addActor('vader') .addScene('vader:Application status') .addScene('vader:Service Centers') .addScene('vader:Id card renewal') .addScene(theater.replay) }); } else { $('#mod-ajaxsearch-searchword').val('Search ...'); } (function($){ jQuery(document).ready(function($){ $('#mod-ajaxsearch-searchword, #vader').click(function(){ $('#vader').hide(); }) }) })(jQuery) </script> <div class="top-search-wrapper"> <div class="icon-top-wrapper"> <i class="fa fa-search search-open-icon" id="fa-search-open" aria-hidden="true" data-toggle="tooltip" data-original-title="Search"></i> <i class="fa fa-times search-close-icon" id="fa-search-close" aria-hidden="true" title="" data-toggle="tooltip" data-original-title="Press here to close search"> Close</i> </div> </div> <!-- /.top-search-wrapper --> <div class="top-search-input-wrap"> <div class="top-search-overlay"></div> <form id="mod-ajaxsearch-form" action="/portal/en/search.jsp" method="post"> <div class="search-wrap"> <div class="search pull-right educon-top-search"> <div class="speech"><input autocomplete="off" class="seach-animation" id="mod-ajaxsearch-searchword" name="searchword" maxlength="200" class="mod-search-searchword inputbox pull-right educon-top-search" type="text" size="20" value="" onblur="if (this.value=='') this.value='';" onfocus="if (this.value=='') this.value='';" /><div class="text-search-custom" id="vader"></div></div> </div> <div id="osg-search" class="row"> <div class="span4 col-xs-4 col-sm-4 col-md-4 sd-quicklinks"> <h3>Quicklinks</h3> <ul class="toblock sd-ul-quicklinks"> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=application%20status">Application Status</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=services">Services for Individuals</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=Contact%20Us">Contact Us</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search/newest-first/page-1.jsp?searchphrase=all&searchword=happiness%20Centers">Happiness Centers</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=training">Training</a></li> </ul> </div> <div class="span3 col-xs-3 col-sm-3 col-md-3 sd-quicklinks"> <h3>Popular Search</h3> <ul class="toblock sd-ul-quicklinks"> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=card%20renewal">Card Renewal</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=home%20risks">Home Risks</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=Service%20Centers">Service Centers</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search/newest-first/page-1.jsp?searchphrase=all&searchword=engineering%20services">Engineering Services</a></li> <li><a href="https://www.dcd.gov.ae/portal/en/search.jsp?searchphrase=all&searchword=feedback">Feedback</a></li> </ul> </div> <div class="span4 col-xs-4 col-sm-4 col-md-4 sd-chat-hamad"> <h3>Hi, I'm Salim</h3> <p>Let me help and assists you with what you need</p> <a href="#" class="btn" onClick="MyWindow=window.open('http://v2.zopim.com/widget/livechat.html?api_calls=%5B%5D&hostname=www.dcd.gov.ae&key=3c5x9bigvvTpyVzk9yB91vfaxO6x4j4c&lang=en-gb&','Zopim Chat',width=600,height=300); return false;">Chat with Salim</a> </div> </div> </div> <div id="mod-ajaxsearch-results-box" class="results-box"></div> <input type="hidden" name="task" value="search" /> <input type="hidden" name="option" value="com_search" /> <input type="hidden" name="Itemid" value="702" /> </form> </div> <!-- /.top-search-input-wrap --> <div class="type-wrap"> <div class="typed-strings" id="typed-strings"> </div> <span id="typed" style="white-space:pre;"></span> </div> <style> #osg-search h3{color:#996f31;font-weight:bold} #osg-search{ color: #fff; position: relative; top: 20px; width: 100%; padding: 25px 10%; } #osg-search li a{color:#fff} #osg-search ul li{ border-bottom:none; } #osg-search .sd-chat-hamad{ background-image: url("https://www.dcd.gov.ae/portal/images/SalimSearch.png"); box-sizing: border-box; height: 470px; padding-left: 20px; padding-right: 242px; padding-top: 9px; width: 435px; background-repeat: no-repeat; background-size: 255px 310px; background-position: 180px 20px; } #osg-search .sd-chat-hamad{ color:#000; } #osg-search .sd-chat-hamad h3{margin:0px;font-weight:nomal; margin: 12px 0 10px 0;} #osg-search .sd-chat-hamad p{color: #fff} .icon-top-wrapper i.search-close-icon { position: fixed; top: 5% !important; right: 10% !important; } /*/TYPEJS*/ .typed-cursor{ opacity: 1; font-weight: 100; -webkit-animation: blink 0.7s infinite; -moz-animation: blink 0.7s infinite; -ms-animation: blink 0.7s infinite; -o-animation: blink 0.7s infinite; animation: blink 0.7s infinite; } @-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } @-webkit-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } @-moz-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } @-ms-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } @-o-keyframes blink{ 0% { opacity:1; } 50% { opacity:0; } 100% { opacity:1; } } .typed-fade-out{ opacity: 0; animation: 0; transition: opacity .25s; } #mod-ajaxsearch-results-box { left: 15%; position: absolute; top: 14%; width: 60%; } #search-results { background: #fff none repeat scroll 0 0; padding: 10px; } .search-results { height:300px; overflow: auto; } #mod-ajaxsearch-results-box .result-title a{ font-size: 18px; font-weight: bold; } .result-title { padding: 10px 0; } .search-results li:nth-child(even){ background-color: #e8e8e8; padding: 0 8px; } .search-results li:nth-child(odd){ background-color: #fff; padding: 0 8px; } .ar-aa .result-created{ font-size: 14px; font-style: italic; font-weight: bold; text-align: left; } .mod-ajaxsearch-results-footer a{ color:#fff !important; } #mod-ajaxsearch-form input.loading { background: transparent url("../images/loading.gif") no-repeat 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>Director Messege</a></li><li class="sp-menu-item"><a href="/portal/en/about-us/dcd-vision.jsp" >Vision Mission Values</a></li><li class="sp-menu-item"><a href="/portal/en/strategic-plan.jsp" >Strategic Plan</a></li><li class="sp-menu-item"><a href="/portal/en/about-us/dcd-organization-chart-en.jsp" >Organization Chart</a></li><li class="sp-menu-item"><a href="/portal/en/about-us/dcd-contact-us.jsp" >Contact Us</a></li><li class="sp-menu-item"><a href="/portal/en/about-us/sitemap.jsp" >Site Map</a></li><li class="sp-menu-item"><a href="/portal/en/about-us/dcd-customer-happiness-center.jsp" >Marhaba Centers</a></li><li class="sp-menu-item"><a href="/portal/en/about-us/find-us-en.jsp" >Find Us</a></li><li class="sp-menu-item"><a href="/portal/en/innovation-en.jsp" >Innovation</a></li></ul></div></div></li><li class="sp-menu-item sp-has-child"><a href="/portal/" >Services </a><div class="sp-dropdown sp-dropdown-main sp-menu-right" style="width: 400px;"><div class="sp-dropdown-inner"><ul class="sp-dropdown-items"><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/TR" >Community Awareness</a></li><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/CA" >Company Approval</a></li><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/FR" >Fire and Rescue</a></li><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/HZ" >Hazardous Materials</a></li><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/LI" >Inspection and Licensing</a></li><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/ED" >Engineeing Drawings</a></li><li class="sp-menu-item"><a href="https://smartservices.dcd.gov.ae/en/customer/services/SM" >Smart Systems</a></li></ul></div></div></li><li class="sp-menu-item sp-has-child"><a href="#" >Media</a><div class="sp-dropdown sp-dropdown-main 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id="sppb-addon-1494413170915" class=" sppb-wow flipInX clearfix" data-sppb-wow-duration="700ms" ></div></div></div></div></div></div></section><section id="section-id-1494413422761" class="sppb-section sppb-wow fadeInUp" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-6"><div id="column-id-1494397321380" class="sppb-column sppb-wow fadeInUp" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1494397779869" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/04/30/img3.jpg" data-jchll="true" alt="About us"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/04/30/img3.jpg" alt="About us"></noscript></div></div></div></div><div id="sppb-addon-1522232377216" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/03/28/city-dashboard.png" data-jchll="true" alt="About us"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/03/28/city-dashboard.png" alt="About us"></noscript></div></div></div></div></div></div></div><div class="sppb-col-md-6"><div id="column-id-1494397321381" class="sppb-column " ><div class="sppb-column-addons"><div id="sppb-addon-1494397840378" class="clearfix" ><div class="sppb-addon sppb-addon-header sppb-text-left"><h1 class="sppb-addon-title">Overview</h1></div></div><div id="sppb-addon-1494397965711" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-left "><div class="sppb-addon-content"><p style="text-align: justify;"><span style="font-size: 14pt;">Hassantuk (Commercial) Dubai Civil Defence enhance the safety and security of the people and property of Dubai by operating an Emergency Operations Center from which life and safety issues affecting the city can be managed using state of the art M2M technology.</span><br /><br /><span style="font-size: 14pt;">A key issue for fire services both at the national and international level is to become more proactive rather than reactive. This translates to a greater focus on preventive activities rather than dealing with incidents after they have occurred.</span><br /><br /><span style="font-size: 14pt;">In order to get the best possible value from growing investments in the fire service, and to be well prepared for the new safety challenges that the community could face, technology change and upgradation was essential. Early fire detection and its corresponding safety systems’ monitoring is crucial to the overall safety of the facility and its assets.</span><br /><br /><span style="font-size: 14pt;">This was a perfect opportunity for a paradigm change. Dubai Civil Defence embraced the state-of-the-art Smart Monitoring System that uses M2M technology to monitor fire alarm and fire fighting systems real time for immediate dispatch during an emergency.</span></p></div></div></div></div></div></div></div></div></section><section id="section-id-1494413656487" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1494413656488" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1494407199717" class="clearfix" ><div class="sppb-addon sppb-addon-header sppb-text-center"><h1 class="sppb-addon-title">DCD Hassantuk (Commercial) Smart Monitoring System</h1></div></div></div></div></div></div></div></section><section id="help" class="sppb-section custom-2cols sppb-wow bounceIn" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-4 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1484218475046" class="sppb-column white_bg addon-hover-feature first-col" ><div class="sppb-column-addons"><div id="sppb-addon-1521614488979" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/03/21/home-link-12.png" data-jchll="true" alt="24x7 protection for private & public buildings"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/03/21/home-link-12.png" alt="24x7 protection for private & public buildings"></noscript></div></div></div></div><div id="sppb-addon-1525339077876" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><h1 class="sppb-addon-title"><a href="https://www.dcd.gov.ae/portal/en/smartmonitoringsystem-24x7-en/smart-monitoring-system-for-private-public-buildings.jsp">Protection</a></h1><div class="sppb-addon-content"><div style="text-align: center;"><a href="/portal/en/smartmonitoringsystem-24x7-en/smart-monitoring-system-for-private-public-buildings.jsp" target="_self">For Public and Private Buildings in Dubai</a></div></div></div></div></div></div></div><div class="sppb-col-md-4 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1487610501759" class="sppb-column white_bg third-col" ><div class="sppb-column-addons"><div id="sppb-addon-1525339077873" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/03/dubai-life-safety-protection.png" data-jchll="true" alt="For Public & Private Buildings in Dubai"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/03/dubai-life-safety-protection.png" alt="For Public & Private Buildings in Dubai"></noscript></div></div></div></div><div id="sppb-addon-1525339077881" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><h1 class="sppb-addon-title"><a href="https://portal.dcd.gov.ae/">Registration</a></h1><div class="sppb-addon-content"><div style="text-align: center;"><a href="https://portal.dcd.gov.ae/">For Public and Private Buildings in Dubai</a></div></div></div></div></div></div></div><div class="sppb-col-md-4 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1484218475047" class="sppb-column white_bg second-col" ><div class="sppb-column-addons"><div id="sppb-addon-1521614488986" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/03/21/home-link-21.png" data-jchll="true" alt="24x7 protection for for homes Subscribe Online"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/03/21/home-link-21.png" alt="24x7 protection for for homes Subscribe Online"></noscript></div></div></div></div><div id="sppb-addon-1521615157791" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><h1 class="sppb-addon-title"><a href="https://portal.dcd.gov.ae/dashboard/">Dashboards</a></h1><div class="sppb-addon-content"><div style="text-align: center;"><a href="https://portal.dcd.gov.ae/dashboard/" target="_self">Dubai Life Safety Dashboards</a></div></div></div></div></div></div></div></div></div></section><section id="section-id-1522300444118" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1522221986384" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1522222401272" class="clearfix" ><div class="sppb-addon sppb-addon-header sppb-text-center"><h1 class="sppb-addon-title">Specifications</h1></div></div><div id="sppb-addon-1522216738976" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><div class="sppb-addon-content"><p style="text-align: center;"><span style="font-size: 14pt;">Dubai Civil Defence has made a commitment to enhance Life Safety and National Security in Dubai by implementing a Hassantuk (Commercial).</span><br /><br /><span style="font-size: 14pt;"><span style="font-size: 14pt;">Smart Monitoring System</span> will detect and report alarms in real time from Fire and Fire Fighting Systems, Lift and Gas detection systems in residential, domestic, commercial and industrial buildings.</span><br /><br /><span style="font-size: 14pt;">The project includes the entire Emirate of Dubai and covers every type of buildings right from Warehouses to high rise buildings. Project will be using state of the art technology (M2M) to automatically send alarm signals in case of emergency. Information including exact details on alarm location and status will be provided to DCD for immediate response.</span><br /><br /><strong><span style="font-size: 14pt;">The buildings/sheds are divided into different categories and their specifications are as follows:</span></strong></p></div></div></div></div></div></div></div></div></section><section id="help" class="sppb-section custom-2cols sppb-wow fadeInUp" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-4 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1522218398071" class="sppb-column white_bg addon-hover-feature first-col" ><div class="sppb-column-addons"><div id="sppb-addon-1522218398102" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="700ms" ><div class="sppb-addon sppb-addon-feature sppb-text-center"><div class="sppb-addon-content"><span class="sppb-img-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/06/home-link-211.png" data-jchll="true" alt=""><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/06/home-link-211.png" alt=""></noscript></span><div class="sppb-addon-content-wrap"><div class="sppb-addon-text"><p><a href="/portal/en/smartmonitoringsystem-en/specification-category-01-en.jsp"><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>Category 1:</strong></span><br />0-2 floors less than 5000 sq ft.</span></a></p> <p><span style="font-size: 12pt;"><a href="/portal/en/smartmonitoringsystem-en/specification-category-01-en.jsp"><strong><span style="font-size: 14pt;">-</span></strong> Common fire alarm</a><a href="/portal/en/smartmonitoringsystem-en/specification-category-01-en.jsp"><br /><span style="font-size: 14pt;"><strong>-</strong></span> Common fault<br /><span style="font-size: 14pt;"><strong>-</strong></span> Common alarm from specialized fire systems<br /></a><a href="/portal/en/smartmonitoringsystem-en/specification-category-01-en.jsp"><span id="dubai-font">More Info Please </span><span id="dubai-font">Click Here</span></a><a href="http://24x7dcd.ae/category-1.html"><br /></a></span></p> <p> </p></div></div></div></div></div></div></div></div><div class="sppb-col-md-4 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1522218398075" class="sppb-column white_bg second-col" ><div class="sppb-column-addons"><div id="sppb-addon-1521971688939" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="700ms" data-sppb-wow-delay="150ms" ><div class="sppb-addon sppb-addon-feature sppb-text-center"><div class="sppb-addon-content"><span class="sppb-img-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/06/home-link-212.png" data-jchll="true" alt=""><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/06/home-link-212.png" alt=""></noscript></span><div class="sppb-addon-content-wrap"><div class="sppb-addon-text"><p><a href="/portal/en/smartmonitoringsystem-en/specification-category-02.jsp"><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>Category 2:</strong></span><br />0-2 floors less than 5000 sq ft</span></a></p> <p><span style="font-size: 12pt;"><a href="/portal/en/smartmonitoringsystem-en/specification-category-02.jsp"><strong>-</strong> Common fire alarm<br /><strong>-</strong> Common fault</a></span><br /><span style="font-size: 12pt;"><a href="/portal/en/smartmonitoringsystem-en/specification-category-02.jsp"><strong>-</strong> Common alarm from specialized fire systems</a></span><br /><span style="font-size: 12pt;"><a href="/portal/en/smartmonitoringsystem-en/specification-category-02.jsp"><strong>-</strong> Fire water tank low level</a></span><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-02.jsp"><span style="font-size: 12pt;"><span id="dubai-font">More Info Please </span></span><span id="dubai-font">Click Here</span></a><br /><br /></p></div></div></div></div></div></div></div></div><div class="sppb-col-md-4 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1522218398079" class="sppb-column white_bg third-col sppb-wow fadeInUp" data-sppb-wow-duration="300ms"><div class="sppb-column-addons"><div id="sppb-addon-1521971688944" class=" sppb-wow fadeInLeft clearfix" data-sppb-wow-duration="700ms" data-sppb-wow-delay="300ms" ><div class="sppb-addon sppb-addon-feature sppb-text-center"><div class="sppb-addon-content"><span class="sppb-img-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/06/home-link-2123.png" data-jchll="true" alt=""><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/06/home-link-2123.png" alt=""></noscript></span><div class="sppb-addon-content-wrap"><div class="sppb-addon-text"><p style="text-align: center;"><a href="/portal/en/smartmonitoringsystem-en/specification-category-03.jsp"><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>Category 3:</strong></span><br />3 - 7 floors 5000 – 15000 sq ft</span></a></p> <p style="text-align: center;"><a href="/portal/en/smartmonitoringsystem-en/specification-category-03.jsp"><span style="font-size: 12pt;"><strong>-</strong> Common fire alarm and fault<br /><strong>-</strong> Common lift alarm and fault</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-03.jsp"><span style="font-size: 12pt;"><strong>-</strong> Common alarm from specialized fire systems</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-03.jsp"><span style="font-size: 12pt;"><strong>-</strong> Fire water tank low level</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-03.jsp"><span style="font-size: 12pt;"><strong>-</strong> Common fire pump run and fault status</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-03.jsp"><span style="font-size: 12pt;"><span id="dubai-font">More Info Please </span></span><span id="dubai-font">Click Here</span></a></p></div></div></div></div></div></div></div></div></div></div></section><section id="help" class="sppb-section custom-2cols sppb-wow bounceIn" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-6 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1522223596970" class="sppb-column white_bg third-col" ><div class="sppb-column-addons"><div id="sppb-addon-1522223596972" class=" sppb-wow fadeInLeft clearfix" data-sppb-wow-duration="700ms" ><div class="sppb-addon sppb-addon-feature sppb-text-center"><div class="sppb-addon-content"><span class="sppb-img-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/06/home-link-214.png" data-jchll="true" alt=""><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/06/home-link-214.png" alt=""></noscript></span><div class="sppb-addon-content-wrap"><div class="sppb-addon-text"><p><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>Category 4:</strong></span><br />8 - 20 floors 15000 – 200,000 sq ft</span></a></p> <p><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><strong>-</strong> Fire alarm and fault<br /><strong>-</strong> Fire water tank low level</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><strong>-</strong> Individual lift alarm and fault</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><strong>-</strong> Individual fire pump run and fault status</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><strong>-</strong> Gas detection system common alarm and fault</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><strong>-</strong> Common alarm from specialized fire systems</span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-04.jsp"><span style="font-size: 12pt;"><span id="dubai-font">More Info Please </span></span><span id="dubai-font">Click Here</span></a><br /><br /></p></div></div></div></div></div></div></div></div><div class="sppb-col-md-6 sppb-col-sm-6 sppb-col-xs-12"><div id="column-id-1522223596967" class="sppb-column white_bg second-col" ><div class="sppb-column-addons"><div id="sppb-addon-1522223596969" class=" sppb-wow fadeInLeft clearfix" data-sppb-wow-duration="700ms" data-sppb-wow-delay="150ms" ><div class="sppb-addon sppb-addon-feature sppb-text-center"><div class="sppb-addon-content"><span class="sppb-img-container"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/06/home-link-215.png" data-jchll="true" alt=""><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/06/home-link-215.png" alt=""></noscript></span><div class="sppb-addon-content-wrap"><div class="sppb-addon-text"><p><a href="/portal/en/smartmonitoringsystem-en/specification-category-05.jsp"><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>Category 5:</strong></span><br />More than 20 floors </span></a><br /><a href="/portal/en/smartmonitoringsystem-en/specification-category-05.jsp"><span style="font-size: 12pt;">More than 200,000 sq ft. Or combination of any of the first four category</span></a></p> <p><a href="/portal/en/smartmonitoringsystem-en/specification-category-05.jsp"><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>-</strong></span> Fire alarm and fault<br /><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>-</strong></span></span> Fire water tank low level<br /><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>-</strong></span></span> Individual lift alarm and fault<br /><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>-</strong></span></span> Individual fire pump run and fault status<br /><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>-</strong></span></span> Gas detection system common alarm and fault<br /><span style="font-size: 12pt;"><span style="font-size: 14pt;"><strong>-</strong></span></span> Common alarm from specialized fire systems<br /></span></a><a href="/portal/en/smartmonitoringsystem-en/specification-category-05.jsp"><span style="font-size: 12pt;"><span id="dubai-font">More Info Please </span></span><span id="dubai-font">Click Here</span></a></p></div></div></div></div></div></div></div></div></div></div></section><section id="section-id-1522134158320" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1486112107158" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486116443016" class="clearfix" ><div class="sppb-addon sppb-addon-tab "><h1 class="sppb-addon-title">DCD Hassantuk (Commercial) Mobile Application</h1><div class="sppb-addon-content sppb-tab"><ul class="sppb-nav sppb-nav-lines"><li class="active"><a data-toggle="sppb-tab" href="#sppb-tab-1486116443016"></a></li></ul><div class="sppb-tab-content sppb-nav-lines-content"><div id="sppb-tab-1486116443016" class="sppb-tab-pane sppb-fade active in"><div class="row" style="padding: 60px; font-size: 16px;"> <div class="col-sm-7"> <p style="text-align: justify;"><span style="font-size: 12pt;">Welcome to the Smart Safety Service of Dubai Civil Defence.</span><br /><br /><span style="font-size: 12pt;">Dubai Civil Defence multi-lingual application provided for all the visitors and residents of Dubai to avail the emergency service of Dubai Civil Defence. It also serves as a window for its valued Hassantuk (Commercial) Users to benefit from the variety of smart services including building information, building subscription details, view bills, quick pay etc. Access to the DCD application brings your building in the form a dashboard. Also the app brings in lot of functionality on your fingertips.<br /><br />Use DCD Hassantuk (Commercial) App to:</span></p> <ul style="padding-left: 15px;"> <li>Avail emergency service</li> <li><span style="font-size: 12pt;">Avail SOS</span></li> <li>Manage Buildings</li> <li><span style="font-size: 12pt;">Building Dashboard</span></li> <li><span style="font-size: 12pt;">Nearby Fire Station</span></li> <li><span style="font-size: 12pt;">Online Payments<br /></span></li> </ul> </div> <div class="col-sm-5"><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/app-landing-screen56.png" data-jchll="true" alt="app landing screen56" width="449" height="442" /><noscript><img src="/portal/images/app-landing-screen56.png" alt="app landing screen56" width="449" height="442" /></noscript></div> </div></div></div></div></div></div></div></div></div></div></div></section><section id="section-id-1521540510740" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-section-title sppb-text-center"><h1 class="sppb-title-heading">HOME SCREEN </h1></div><div class="sppb-row"><div class="sppb-col-md-3"><div id="column-id-1486028393399" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486031035571" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a target="_blank" href="https://www.dcd.gov.ae/portal/portal/app/dubai-pay-booklet.pdf"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/03/screen1.jpg" data-jchll="true" alt="app screenshot"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/03/screen1.jpg" alt="app screenshot"></noscript></a></div></div></div></div></div></div></div><div class="sppb-col-md-3"><div id="column-id-1486028393404" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486028393409" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a target="_blank" href="https://www.dcd.gov.ae/portal/portal/app/dubai-pay-booklet.pdf"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/03/screen2.jpg" data-jchll="true" alt="app screenshot"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/03/screen2.jpg" alt="app screenshot"></noscript></a></div></div></div></div></div></div></div><div class="sppb-col-md-3"><div id="column-id-1486028393405" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486028393412" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a target="_blank" href="https://www.dcd.gov.ae/portal/portal/app/dubai-pay-booklet.pdf"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/03/screen3.jpg" data-jchll="true" alt="app screenshot"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/03/screen3.jpg" alt="app screenshot"></noscript></a></div></div></div></div></div></div></div><div class="sppb-col-md-3"><div id="column-id-1486028393406" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486028393415" class=" sppb-wow fadeInUp clearfix" data-sppb-wow-duration="300ms" ><div class="sppb-addon sppb-addon-single-image sppb-text-center "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a target="_blank" href="https://www.dcd.gov.ae/portal/portal/app/dubai-pay-booklet.pdf"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/03/screen4.jpg" data-jchll="true" alt="app screenshot"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/03/screen4.jpg" alt="app screenshot"></noscript></a></div></div></div></div></div></div></div></div></div></section><section id="section-id-1522304137666" class="sppb-section sppb-wow fadeInUp" data-sppb-wow-duration="300ms" ><div class="sppb-row-container"><div class="sppb-row"><div class="sppb-col-md-12"><div id="column-id-1521702341387" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1522221986382" class="clearfix" ><div class="sppb-addon sppb-addon-text-block sppb-text-center "><h1 class="sppb-addon-title">Customer Satisfaction</h1><div class="sppb-addon-content"><p style="text-align: justify;"><span style="font-size: 14pt;">We carry out Customer Satisfaction Survey in order to gauge the satisfaction level of Hassantuk (Commercial) DCD customers. The survey is conducted by phone and in person using the updated Customer Satisfaction Form provided by Dubai Civil Defence.</span></p></div></div></div><div id="sppb-addon-1521702341390" class="clearfix" ><div class="sppb-addon sppb-addon-gallery "><h2 class="sppb-addon-title">Survey Results</h2><div class="sppb-addon-content"><ul class="sppb-gallery clearfix"><li><a href="/portal/images/2018/03/22/cs1.jpg" class="sppb-gallery-btn"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/03/22/th1.jpg" data-jchll="true" width="200" height="200" alt="2013" style="width:200px;"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/03/22/th1.jpg" width="200" height="200" alt="2013" style="width:200px;"></noscript></a></li><li><a href="/portal/images/2018/05/07/1.1.jpg" class="sppb-gallery-btn"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/07/1.1.jpg" data-jchll="true" width="200" height="200" alt="2016" style="width:200px;"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/07/1.1.jpg" width="200" height="200" alt="2016" style="width:200px;"></noscript></a></li><li><a href="/portal/images/2018/05/07/2.2.jpg" class="sppb-gallery-btn"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/05/07/2.2.jpg" data-jchll="true" width="200" height="200" alt="2017" style="width:200px;"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/05/07/2.2.jpg" width="200" height="200" alt="2017" style="width:200px;"></noscript></a></li></ul></div></div></div></div></div></div></div></div></section><section id="section-id-1521539420952" class="sppb-section " ><div class="sppb-row-container"><div class="sppb-section-title sppb-text-center"><h1 class="sppb-title-heading">Download DCD Mobile App </h1></div><div class="sppb-row"><div class="sppb-col-md-6"><div id="column-id-1486102603692" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486103110096" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-right "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a href="https://itunes.apple.com/us/app/dcd-dlsp/id1255827772?mt=8"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/03/20/apple-store.png" data-jchll="true" alt="App store"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/03/20/apple-store.png" alt="App store"></noscript></a></div></div></div></div></div></div></div><div class="sppb-col-md-6"><div id="column-id-1486103623443" class="sppb-column" ><div class="sppb-column-addons"><div id="sppb-addon-1486102603700" class="clearfix" ><div class="sppb-addon sppb-addon-single-image sppb-text-left "><div class="sppb-addon-content"><div class="sppb-addon-single-image-container"><a href="https://play.google.com/store/apps/details?id=ae.gov.dcd.dlsp&hl=en"><img class="sppb-img-responsive" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/2018/03/20/google-play.png" data-jchll="true" alt="Google Play"><noscript><img class="sppb-img-responsive" src="/portal/images/2018/03/20/google-play.png" alt="Google Play"></noscript></a></div></div></div></div></div></div></div></div></div></section> </div> </div> </div></div></div></section><section id="sp-just-image" class="bottom_top_img"><div class="row"><div id="sp-bottom-top-image" class="col-sm-12 col-md-12"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"> <div class="custom" > </div> </div></div></div></div></div></section><section id="sp-newsletter-polls-email" class="polls_row"><div class="container"><div class="row"><div id="sp-surveys" class="col-xs-6 col-sm-6 col-md-3"><div class="sp-column "><div class="sp-module "><div class="sp-module-content"> <div class="custom" > <div class="poll-footer"> <!--p id="poll_toggle" class="poll_toggle pull-center">ONLINE POLL <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/check1.png" data-jchll="true" alt="ONLINE POLL " /><noscript><img src="/portal/images/check1.png" alt="ONLINE POLL " /></noscript></p--> <a href="https://www.dcd.gov.ae/portal/en/about-us/dcd-polling.jsp" title="ONLINE POLL" data-toggle="tooltip">ONLINE POLL <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" data-src="/portal/images/check1.png" data-jchll="true" alt="Online survey for dcd" /><noscript><img src="/portal/images/check1.png" alt="Online survey for dcd" /></noscript></a> </div></div> 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