Social Computing for Professional Services

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<tr> <td width="150" valign="top"> <table width="150" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="31"> </td> <td style="padding-right: 15px;">   <script type="text/javascript" language="javascript"> var SideMenu = { init : function() { MM_preloadImages( SideMenu.FinServ.On, SideMenu.PharmaBio.On, SideMenu.ProServ.On, SideMenu.HighTech.On, SideMenu.HighTech.On, SideMenu.Media.On, SideMenu.Brands.On); SideMenu.FinServ.SetCurrent(); SideMenu.PharmaBio.SetCurrent(); SideMenu.ProServ.SetCurrent(); SideMenu.HighTech.SetCurrent(); SideMenu.Media.SetCurrent(); SideMenu.Brands.SetCurrent(); }, FinServ : { Key : 'fin_serv', MenuImageId : '_ctl0__ctl0_leftPane_finServImg', On : '../images/redesign200805/fin_serv_on.jpg', Off : '../images/redesign200805/fin_serv_off.jpg', PathRegEx : new RegExp("financial-services", "i"), Current : false, DropDownMenuDivId : '', MouseOver : function () { mouseOver(this); }, MouseOut : function () { mouseOut(this); }, SetCurrent : function () { 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SetCurrent : function () { setCurrent(this); } }, SocialSitesMoviePath : '../Business/SocialSites/Video/SocialSites_Viddler.aspx' }; </script> <table width="157" border="0" cellspacing="0" cellpadding="0"> <tr> <td> <a href="/web/20100110225625/http://www.newsgator.com/Download/Webinar.aspx" id="_ctl0__ctl0_leftPane_webinarPane_A3"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/view.jpg" id="_ctl0__ctl0_leftPane_webinarPane_Img1" width="158" height="60" alt="View a recorded webinar"/> </a> <p><a href="javascript:window.open(SideMenu.SocialSitesMoviePath,null,'width=900,height=717,resizable=yes,scrollbars=no'); void(0);"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/watch.jpg" width="158" height="60"/></a></p> <p><a href="/web/20100110225625/http://www.newsgator.com/Enterprise20/Webinar/Webinar_A.aspx"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/sign_up.jpg" width="158" height="60"/></a></p> </td> </tr> <tr> <td height="40"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/industries_button.jpg" width="158" height="40" class="ieCrapSideBar"/> </td> </tr> </table> <table width="157" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="11"> </td> <td width="146"> <table width="146" border="0" cellspacing="0" cellpadding="0"> <tr> <td height="32"> <a href="financial-services.aspx" onmouseout="SideMenu.FinServ.MouseOut();" onmouseover="SideMenu.FinServ.MouseOver();"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/fin_serv_off.jpg" id="_ctl0__ctl0_leftPane_finServImg" width="107" height="10"/> </a> </td> </tr> <tr> <td height="32"> <a href="pharmaceutical-biotech.aspx" onmouseout="SideMenu.PharmaBio.MouseOut();" onmouseover="SideMenu.PharmaBio.MouseOver();"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/pharma_bio_off.jpg" id="_ctl0__ctl0_leftPane_pharmaBioImg" name="pharma_bio" width="99" height="28" border="0"/> </a> </td> </tr> <tr> <td height="32"> <a href="professional-services.aspx" onmouseout="SideMenu.ProServ.MouseOut();" onmouseover="SideMenu.ProServ.MouseOver();"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/pro_serv_off.jpg" id="_ctl0__ctl0_leftPane_proServImg" name="pro_serv" width="127" height="10" border="0"/> </a> </td> </tr> <tr> <td height="26"> <a href="high-tech.aspx" onmouseout="SideMenu.HighTech.MouseOut();" onmouseover="SideMenu.HighTech.MouseOver();"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/high_tech_off.jpg" id="_ctl0__ctl0_leftPane_highTechImg" name="high_tech" width="57" height="12" border="0"/> </a> </td> </tr> <tr> <td height="26"> <a href="http://web.archive.org/web/20100110225625/http://www.newsgatorwidgets.com/" onmouseout="SideMenu.Media.MouseOut();" onmouseover="SideMenu.Media.MouseOver();"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/media_off.jpg" id="_ctl0__ctl0_leftPane_mediaImg" name="media" width="34" height="10" border="0"/> </a> </td> </tr> <tr> <td height="26"> <a href="http://web.archive.org/web/20100110225625/http://www.newsgatorwidgets.com/" onmouseout="SideMenu.Brands.MouseOut();" onmouseover="SideMenu.Brands.MouseOver();"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/brands_off.jpg" id="_ctl0__ctl0_leftPane_brandImg" name="brands" width="41" height="10" border="0"/> </a> </td> </tr> </table> </td> </tr> </table> <p> </p> <p> </p> <p> </p> <p> </p>   </td> <td width="52"> </td> </tr> </table></td> <td valign="top">   <div class="MainContent middle-pane"> <a name="ngtop"></a> <h1>Social Computing for the Professional Services Industry</h1> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/NG-SubPages-MainPhotos_04.jpg" id="_ctl0__ctl0_middlePane_middlePane_ImgMainHeader" alt="Social Computing for the Financial Services Industry"/> <table border="0" cellpadding="0" cellspacing="0" width="400"> <tbody> <tr> <td><a href="#challenges"><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/challenges_button.jpg" id="_ctl0__ctl0_middlePane_middlePane_Img3" border="0" height="26" width="132"/></a></td> <td><a href="#benefits"><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/benefits_button.jpg" id="_ctl0__ctl0_middlePane_middlePane_Img4" border="0" height="26" width="136"/></a></td> <td><a href="#use_cases"><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/use_cases_button.jpg" id="_ctl0__ctl0_middlePane_middlePane_Img5" border="0" height="26" width="132"/></a></td> </tr> </tbody> </table> <h2><a name="challenges">Common Challenges in the Professional Services Industry</a></h2> <p> The Professional Services Industry faces challenges in finding new business opportunities, retaining skilled employees and improving productivity and services. </p> <ul> <li> <h3>Widely Distributed Workforces</h3> Difficult to facilitate communication among employees that span different locations, time zones, mobile devices and operating systems. </li> <li> <h3>Recruiting, Retaining, Retiring</h3> Finding and keeping quality hires, capturing retiring employees’ expertise and adapting to the expectations and values of generation Y are not part of regular business systems. </li> <li> <h3>Expertise Location</h3> Employees spend valuable time trying to find the right expert in the company. </li> <li> <h3>Information Overload and Lack of Collaboration Tools</h3> Demand for innovation is growing, and employees spend too much time looking for information they need to do their jobs and can’t make use of it when they do. </li> </ul> <h2><a name="benefits">The Benefits of Social Computing</a></h2> <p> NewsGator's Enterprise RSS and Social Networking solutions provide an integrated, behind-the-firewall social computing platform that supports collaboration, facilitates communication and improves worker knowledge. These solutions have helped customers realize benefits like: </p> <ul> <li>Higher revenues</li> <li>More efficient communication</li> <li>Easier to recruit and retain employees</li> <li>Lower IT investment and support costs</li> <li>Improved productivity</li> <li>Better customer service/satisfaction</li> </ul> <h2><a name="use_cases">Sample Social Computing Use Cases for Professional Services Companies</a></h2> <p> A wide range of solutions are possible with NewsGator’s <a href="/web/20100110225625/http://www.newsgator.com/business/enterpriseserver/default.aspx" id="_ctl0__ctl0_middlePane_middlePane_A1">enterprise RSS</a> and <a href="/web/20100110225625/http://www.newsgator.com/business/socialsites/default.aspx" id="_ctl0__ctl0_middlePane_middlePane_A2">social networking</a> products. A few examples of the features we have implemented for the Professional Services industry include: </p> <ul> <li> <h3>Expert Locator</h3> With Social Sites profile pages and tacit behavior data collection, employees can easily locate colleagues and identify experts by their portal actions. </li> <li> <h3>Community Builder</h3> Using Social Sites Communities, employees can form online groups around a client project, issue or common interest in order to share information and documents, engage in rich discussions, and discover subject matter experts – resulting in improved collaboration and the ability to create solutions more quickly. </li> <li> <h3>Information Aggregation Service</h3> With the Enterprise RSS capabilities in Social Sites™, management can subscribe employees to aggregated, relevant, and timely news and information that is delivered to the device/location of choice, including SharePoint, mobile, web, and desktop. </li> <li> <h3>Wiki-Based Policy and Procedure Documents</h3> Policy and procedure documents built with wikis and NewsGator RSS feeds allows employees to always be notified of new content and ensure employees have up-to-date information without using email – leading to a more informed workforce and lowering the risks of non-compliance with corporate policies. </li> </ul> <p> </p> <p style="text-align: right;"> <a href="#ngtop"> <img src="/web/20100110225625im_/http://www.newsgator.com/images/return_to_top.gif" alt="Return To Top" width="76" height="11"/></a></p> <p> </p> </div>   </td> <td valign="top">   <div> <style type="text/css"> .rightPanelContainer{ margin-right:8px; } .rightPanelContainer UL{padding:0px 5px 10px 25px;margin:0px;} .NewButton { text-transform:uppercase; padding:0px; width: auto !important; border: 1px solid #FFA5 00; background: url(/web/20100110225625im_/http://www.newsgator.com/images/button_orange.gif) repeat-x; font-size: 11px; cursor: pointer; } </style>   <script language="javascript" src="http://web.archive.org/web/20100110225625js_/http://track.roiservice.com/track/track.aspx?ROIID=932428107000017" type="text/javascript"></script> <script language="javascript" type="text/javascript"> if (typeof(ROIID) + '' != 'undefined') { TrackEvent('ContactMeLanding', 0); } </script> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel_contact"> <div class="SidebarCopy2"> <table width="50" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="54"> </td> <td width="165"><table width="165" border="0" cellspacing="0" cellpadding="0"> <tr> <td><table width="165" border="0" cellspacing="0" cellpadding="0"> <tr> <td><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/bubble_top.jpg" width="165" height="7"/></td> </tr> <tr> <td bgcolor="#4D93BA"><div class="BubbleBlurb" style="margin-top:5px; margin-bottom:5px; margin-left:15px; margin-right:15px"> <div align="center">"Delivering relevant, timely information in an easy-to-consume way is a challenge in most enterprises, but RSS is a great way to solve this problem. NewsGator Social Sites™ is the only game in town when it comes to helping companies meet the challenge." <br/><br/><em>Trapper Markelz, Former Senior Manager with Spencer Stuart</em></div> </div></td> </tr> <tr> <td><a href="~/Enterprise20/Resources/Resources_A.aspx"><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/bubble_bottom.jpg" width="165" height="34" border="0"/></a></td> </tr> </table></td> </tr> </table></td> <td width="31"> </td> </tr> </table> <br/><br/> <img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/resources_button.jpg"/><br/><br/> <div> <a href="/web/20100110225625/http://www.newsgator.com/business/socialsites/socialSites_1.aspx">Download</a> our Social Sites™ datasheets, case study, and Social Computing whitepaper. <br/><br/><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/make_it_happen_button.jpg"/> <br/><br/><a href="/web/20100110225625/http://www.newsgator.com/business/socialsites/default.aspx">Social Sites Enterprise</a> <br/><br/><a href="/web/20100110225625/http://www.newsgator.com/business/enterpriseserver/default.aspx">Social Sites Professional</a> <br/><br/><a href="/web/20100110225625/http://www.newsgator.com/individuals/default.aspx">NewsGator Free RSS Readers</a></div> <br/><img src="/web/20100110225625im_/http://www.newsgator.com/images/redesign200805/contact_us_button.jpg"/><br/> </span> <div id="_ctl0__ctl0_rightPane_rightPane_rightPanel_formContainer" class="WebinarContent-form-container2"> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__RequiredFieldsLabel" class="RequiredFields">* Required Fields</span> <div id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__FirstName__TextBoxPanel"> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__FirstName__TextBoxLabel">First Name:</span> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__FirstName__TextBoxRequiredLabel">*</span>     <br/> <input name="_ctl0:_ctl0:rightPane:rightPane:rightPanel:_CustomerLead:_FirstName:_TextBox" type="text" id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__FirstName__TextBox"/> </div> <div id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__LastName__TextBoxPanel"> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__LastName__TextBoxLabel">Last Name:</span> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__LastName__TextBoxRequiredLabel">*</span>     <br/> <input name="_ctl0:_ctl0:rightPane:rightPane:rightPanel:_CustomerLead:_LastName:_TextBox" type="text" id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__LastName__TextBox"/> </div> <div id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__JobTitle__TextBoxPanel"> <span 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id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__Email__TextBox"/> </div> <div id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__ConfirmEmail__TextBoxPanel"> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__ConfirmEmail__TextBoxLabel">Confirm Email:</span> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__ConfirmEmail__TextBoxRequiredLabel">*</span>     <br/> <input name="_ctl0:_ctl0:rightPane:rightPane:rightPanel:_CustomerLead:_ConfirmEmail:_TextBox" type="text" id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__ConfirmEmail__TextBox"/> </div> </div> <div id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__NumberOfEmployees__TextBoxPanel"> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__NumberOfEmployees__TextBoxLabel">No. Of Employees:</span> <span id="_ctl0__ctl0_rightPane_rightPane_rightPanel__CustomerLead__NumberOfEmployees__TextBoxRequiredLabel">*</span>     <br/> <input 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