CINXE.COM
Frequently Asked Questions
<!DOCTYPE html><!--[if IE 8 ]><html class="coh-ie8" lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <![endif]--><!--[if IE 9 ]><html class="coh-ie9" lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <![endif]--><!--[if (gt IE 9)|!(IE)]><!--><html lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <!--<![endif]--><head><link rel="preconnect" href="cdn-cookieyes.com" /><link rel="preconnect" href="client-registry.mutinycdn.com" /><link rel="preconnect" href="pages.usertesting.com" /><link rel="preconnect" href="usertesting.widen.net" /><link rel="preconnect" href="widencdn.net" /><meta charset="utf-8" /><noscript><style>form.antibot * :not(.antibot-message) { display: none !important; }</style></noscript><script type="text/javascript">window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag('consent', 'default', { ad_storage: 'granted', ad_user_data: 'granted', ad_personalization: 'granted', analytics_storage: 'granted', functionality_storage: 'granted', personalization_storage: 'granted', security_storage: 'granted', 'region': ['US'], wait_for_update: 2000 }); gtag('consent', 'default', { ad_storage: 'denied', ad_user_data: 'denied', ad_personalization: 'denied', analytics_storage: 'denied', functionality_storage: 'denied', personalization_storage: 'denied', security_storage: 'granted', wait_for_update: 2000 }); gtag('set', 'ads_data_redaction', true); gtag('set', 'url_passthrough', true);</script><script type="text/javascript">window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'contentPublishDate': '20240404', 'contentEditDate': '20241024', });</script><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KXJCXF7'); </script><style>.js img.lazyload:not([src]) { visibility: hidden; }.js img.lazyloaded[data-sizes=auto] { display: block; width: 100%; }</style><meta name="description" content="Get UX research, product, design, and marketing feedback with UserTesting's Human Insight Platform and Services. Start here to improve customer experiences & drive innovation." /><link rel="canonical" href="https://www.usertesting.com/faq" /><link rel="image_src" href="https://www.usertesting.com/sites/default/files/usertestingv3/2024-10/IMAGE-meta-social-global-usertesting-1600x900.png?width=1200&height=628" /><meta property="og:title" content="Frequently Asked Questions" /><meta property="og:description" content="Get UX research, product, design, and marketing feedback with UserTesting's Human Insight Platform and Services. Start here to improve customer experiences & drive innovation." /><meta property="og:image" content="https://www.usertesting.com/sites/default/files/usertestingv3/2024-10/IMAGE-meta-social-global-usertesting-1600x900.png?width=1200&height=628" /><meta name="twitter:card" content="summary_large_image" /><meta name="twitter:site" content="@usertesting" /><meta name="twitter:description" content="Get UX research, product, design, and marketing feedback with UserTesting's Human Insight Platform and Services. Start here to improve customer experiences & drive innovation." /><meta name="twitter:title" content="Frequently Asked Questions" /><meta name="twitter:image" content="https://www.usertesting.com/sites/default/files/usertestingv3/2024-10/IMAGE-meta-social-global-usertesting-1600x900.png?width=1200&height=628" /><meta name="silktide-cms" content="McrI2N3PJePzFRKZ4b3U19DRrA5jWu2DDk4DCVzsAELg2IhqCD8/RBEwrOXYWJm0D1NTTQuyA0L8zf8sCbjqcC8TU+bf8T898oHH5s5WKpTkEsl0hBg5XgRaPUwOYO8cb6YsGRKX4f34JNow4949K4USmJLIFyQlho7pRAsozps=" /><meta name="Generator" content="Drupal 11 (https://www.drupal.org)" /><meta name="MobileOptimized" content="width" /><meta name="HandheldFriendly" content="true" /><meta name="viewport" content="width=device-width, initial-scale=1.0" /><link rel="icon" href="/themes/custom/usertesting/favicon.ico" type="image/vnd.microsoft.icon" /><link rel="alternate" hreflang="en" href="https://www.usertesting.com/faq" /><link rel="alternate" hreflang="de" href="https://www.usertesting.com/de/faq" /><link rel="alternate" hreflang="fr" href="https://www.usertesting.com/fr/faq" /><script>window.a2a_config=window.a2a_config||{};a2a_config.callbacks=[];a2a_config.overlays=[];a2a_config.templates={};</script><style>.a2a_svg { background-color: #415a79!important; }</style><title>Frequently Asked Questions</title><link rel="stylesheet" media="all" href="/sites/default/files/usertestingv3/css/css_Lzy-0Iu2aPcmRn-nBl_qqlisCl4DiRfM-ShyYyum_2s.css?delta=0&language=en&theme=usertesting&include=eJyNkkGShCAMRS-k45GoCBFTAnHIp7q9_dg9vZgFWrODeo-QfKAQoFSOiT6Lr6VqwWCHgfM0k_HQjCvYICVOMelMaTQc6dwODc43g2bnNe9auMCmRWu2F8pUN4Z-FDGCaLHpD1kksWt7UgpXtRRc-yxzaeM_hfG7id_Gs-nNbmRTL5T6grF_9d-HcwPO2foQqgmy92EVvzrwE31M3msN571OzgfpOytTuM3Ag_r0Jg9PNbi9atabwpnkKpBKJVx-kd-wJZar42-hQZLguDGgMSa-mI1KbBTZHgK_cv0BdXQumg" /><link rel="stylesheet" media="all" href="/themes/custom/usertesting/css/styles.min.css?ste7om" /><link rel="stylesheet" media="(min-width: 656px)" href="/themes/custom/usertesting/css/styles-phone.min.css?ste7om" /><link rel="stylesheet" media="(min-width: 1024px)" href="/themes/custom/usertesting/css/styles-tablet.min.css?ste7om" /><link rel="stylesheet" media="(min-width: 1280px)" href="/themes/custom/usertesting/css/styles-laptop.min.css?ste7om" /><link rel="stylesheet" media="(min-width: 1440px)" href="/themes/custom/usertesting/css/styles-desktop.min.css?ste7om" /><link rel="preload" href="https://cdn-cookieyes.com/client_data/558a2e80f349bcb66e4b0e39/script.js" /><link rel="preload" href="https://client-registry.mutinycdn.com/personalize/client/4aa8ad530f5b72ed.js" /><script> (function(){var a=window.mutiny=window.mutiny||{};if(!window.mutiny.client){a.client={_queue:{}};var b=["identify","trackConversion"];var c=[].concat(b,["defaultOptOut","optOut","optIn"]);var d=function factory(c){return function(){for(var d=arguments.length,e=new Array(d),f=0;f<d;f++){e[f]=arguments[f]}a.client._queue[c]=a.client._queue[c]||[];if(b.includes(c)){return new Promise(function(b,d){a.client._queue[c].push({args:e,resolve:b,reject:d})})}else{a.client._queue[c].push({args:e})}}};c.forEach(function(b){a.client[b]=d(b)})}})(); </script><script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/10226","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"marketoForms":{"munchkinId":"371-FJZ-853","marketo-form-1028":{"munchkinId":"371-FJZ-853","instanceHost":"\/\/pages.usertesting.com","formId":"1028","loadErrorMessage":"\u003Cp\u003EOh no! We\u0027re unable to display this form.\u003C\/p\u003E\u003Cp\u003EPlease check that you\u2019re not running an adblocker and if you are please whitelist usertesting.com.\u003C\/p\u003E\u003Cp\u003EIf you\u2019re still having problems please \u003Ca href=\u0022mailto:allreplies@usertesting.com?subject=\u0026amp;body=\u0022\u003Edrop us an email\u003C\/a\u003E.\u003C\/p\u003E","alternativeInstanceHost":"","entityWrapper":".marketo-form-entity-ajax-wrapper","formWrapper":".marketo-form","htmlClass":"marketo-form-1028","removeSourceStyles":true,"0":{"submissionCallbacks":{"replaceWithConfirmation":"\u003Cp\u003EThank you for signing up.\u003C\/p\u003E"},"skipMarketoRedirects":true},"fastlaneCampaignID":"","formType":"Newsletter"}},"lazy":{"lazysizes":{"lazyClass":"lazyload","loadedClass":"lazyloaded","loadingClass":"lazyloading","preloadClass":"lazypreload","errorClass":"lazyerror","autosizesClass":"lazyautosizes","srcAttr":"data-src","srcsetAttr":"data-srcset","sizesAttr":"data-sizes","minSize":40,"customMedia":[],"init":true,"expFactor":1.5,"hFac":0.80000000000000004,"loadMode":2,"loadHidden":true,"ricTimeout":0,"throttleDelay":125,"plugins":{"unveilhooks":"unveilhooks\/ls.unveilhooks"}},"placeholderSrc":"","preferNative":false,"minified":true,"libraryPath":"\/libraries\/v3\/lazysizes"},"marketoFormsCustom":{"partner":"\u003Cp\u003E\u003Cstrong\u003ETo learn more about the UserTesting Partner Program for agencies\/consultants, please\u0026nbsp;\u003C\/strong\u003E\u003Ca href=\u0022https:\/\/www.usertesting.com\/partners\u0022\u003E\u003Cstrong\u003Eclick here\u003C\/strong\u003E\u003C\/a\u003E\u003Cstrong\u003E.\u003C\/strong\u003E\u003C\/p\u003E","tester":"\u003Cp\u003E\u003Cstrong\u003ETo learn more about getting paid to test websites, apps, or prototypes,\u0026nbsp;\u003C\/strong\u003E\u003Ca href=\u0022https:\/\/www.usertesting.com\/get-paid-to-test\u0022\u003E\u003Cstrong\u003Eclick here\u003C\/strong\u003E\u003C\/a\u003E\u003Cstrong\u003E\u0026nbsp;to sign up.\u003C\/strong\u003E\u003C\/p\u003E","agency":"\u003Cp\u003E\u003Cstrong\u003ETo receive a faster response, please submit a request through the\u0026nbsp;\u003C\/strong\u003E\u003Ca href=\u0022https:\/\/support.usertesting.com\/hc\/en-us\/requests\/new\u0022 target=\u0022_blank\u0022\u003E\u003Cstrong\u003Esupport center\u003C\/strong\u003E\u003C\/a\u003E\u003Cstrong\u003E.\u003C\/strong\u003E\u003C\/p\u003E","contributor":"\u003Cp\u003E\u003Cstrong\u003ETo learn more about the UserTesting Partner Program for agencies\/consultants, please\u0026nbsp;\u003C\/strong\u003E\u003Ca href=\u0022https:\/\/www.usertesting.com\/partners\u0022\u003E\u003Cstrong\u003Eclick here\u003C\/strong\u003E\u003C\/a\u003E\u003Cstrong\u003E.\u003C\/strong\u003E\u003C\/p\u003E","support":"\u003Cp\u003E\u003Cstrong\u003ETo receive a faster response, please submit a request through the\u0026nbsp;\u003C\/strong\u003E\u003Ca href=\u0022https:\/\/support.usertesting.com\/hc\/requests\/new\u0022 target=\u0022_blank\u0022\u003E\u003Cstrong\u003Esupport center\u003C\/strong\u003E\u003C\/a\u003E\u003Cstrong\u003E.\u003C\/strong\u003E\u003C\/p\u003E","accessibility":"\u003Cp\u003E\u003Cstrong\u003ETo receive a faster response, please submit a request through the \u003C\/strong\u003E\u003Ca href=\u0022https:\/\/support.usertesting.com\/hc\/en-us\/requests\/new\u0022\u003E\u003Cstrong\u003Esupport center\u003C\/strong\u003E\u003C\/a\u003E\u003Cstrong\u003E.\u003C\/strong\u003E\u003C\/p\u003E","1028":{"validateEmail":true}},"user":{"uid":0,"permissionsHash":"3941e5f65a22a51408ac042897a67f2fd51b6b221cb0cf9c7cfb76cd6bb1528e"}}</script><script src="https://cdn-cookieyes.com/client_data/558a2e80f349bcb66e4b0e39/script.js"></script><script src="/modules/custom/ut_personalisation/js/mutiny_remove_hidden.min.js?ste7om" defer></script><script src="https://client-registry.mutinycdn.com/personalize/client/4aa8ad530f5b72ed.js" data-cfasync="false"></script><script src="//pages.usertesting.com/js/forms2/js/forms2.min.js" defer></script><script src="/sites/default/files/usertestingv3/js/js_GDxKjcyuXrDpDwqIvSijZeax_xiZBq-2g1cSiCsWHKg.js?scope=header&delta=4&language=en&theme=usertesting&include=eJydUu1uwzAIfKF2fiSL2iRlxSYCXDV7-tldtQ8pq6L-sXzccdgA5OwCdQ3wuLxNKtUPDB9rGMehGaqjOdU5zCwn4KP5yh0emscCesHBxYVuyBaMbtGwGm6yBR0yOGySZ_F30DgKRnBXOrVeeEiTyIVwRQvftxHOSpOH-_ljKDE1cylk4CTVwr9MPFPOWONEyNlecviCUdGWDvE1kw_poE6yL7k0djLHZZ98IsbYFhbIOxPAnKHiPvW8uPfvZ1JMrw3h0cIrMOV7aLho65NRc0iX8BdGvGJ121ygsSnd5oTa-5l_KR81kpQ-phHsi1jbcRJx1G0BpCSa-3MiOZYnJgWoPqGbE5OvTxQu88z4CfdxcgQ"></script><script src="/modules/contrib/lazy/js/lazy.js?v=11.0.9" defer></script><script src="/sites/default/files/usertestingv3/js/js_GGJDYVPP4dhauAPVrtqFrSjzpvklI4G0Bi3Al9f3Qq0.js?scope=header&delta=6&language=en&theme=usertesting&include=eJydUu1uwzAIfKF2fiSL2iRlxSYCXDV7-tldtQ8pq6L-sXzccdgA5OwCdQ3wuLxNKtUPDB9rGMehGaqjOdU5zCwn4KP5yh0emscCesHBxYVuyBaMbtGwGm6yBR0yOGySZ_F30DgKRnBXOrVeeEiTyIVwRQvftxHOSpOH-_ljKDE1cylk4CTVwr9MPFPOWONEyNlecviCUdGWDvE1kw_poE6yL7k0djLHZZ98IsbYFhbIOxPAnKHiPvW8uPfvZ1JMrw3h0cIrMOV7aLho65NRc0iX8BdGvGJ121ygsSnd5oTa-5l_KR81kpQ-phHsi1jbcRJx1G0BpCSa-3MiOZYnJgWoPqGbE5OvTxQu88z4CfdxcgQ"></script><script src="https://cdn.jsdelivr.net/npm/js-cookie@3.0.5/dist/js.cookie.min.js" defer></script><script src="/themes/custom/usertesting/js/global.min.js?ste7om" defer></script><script src="https://j.6sc.co/j/88d4bbd7-ec32-4abf-bca6-dd603a9f7b4a.js" defer id="6senseWebTag" data-cookieyes="cookieyes-analytics"></script><script src="/modules/custom/ut_marketing_pixels/js/metadata.min.js?ste7om" defer data-cookieyes="cookieyes-analytics"></script><script src="/modules/custom/ut_marketing_pixels/js/hotjar.min.js?ste7om" defer data-cookieyes="cookieyes-analytics"></script><script src="/modules/custom/ut_rudderstack/js/rudderstack.min.js?ste7om" defer data-cookieyes="cookieyes-advertisement"></script><script src="/modules/custom/ut_marketing_pixels/js/hotjar_user_attributes.min.js?ste7om" defer data-cookieyes="cookieyes-analytics"></script><script src="/modules/custom/ut_drift/js/drift.min.js?ste7om" defer></script><script src="//munchkin.marketo.net/munchkin.js" defer></script><script src="/modules/custom/e3_marketo/js/e3_marketo_munchkin.js?v=1.x" defer></script><script src="/modules/custom/e3_marketo/js/e3_marketo_forms.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_forms_hidden_fields.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_forms_custom_responses.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_forms_zoominfo.min.js?ste7om" defer data-cookieyes="cookieyes-advertisement"></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_multistep.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_forms_file_upload.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_forms_fastlane.min.js?ste7om" defer></script><script src="/libraries/v3/jsSHA/dist/sha.js?v=2.4.2" defer></script><script src="/modules/custom/ut_datalayer/js/ut_ga_events.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_forms_gptt_redirect.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketo_customisations/js/ut_marketo_customisations_custom_validation.min.js?ste7om" defer></script><script src="/modules/custom/ut_rudderstack/js/ut_rudderstack_events.min.js?ste7om" defer></script><script src="/modules/custom/ut_marketing_pixels/js/calibermind.min.js?ste7om" defer data-cookieyes="cookieyes-advertisement"></script><script src="/modules/custom/ut_marketing_pixels/js/ut_calibermind_events.min.js?ste7om" defer></script><script src="/themes/custom/usertesting/components/global/menu-footer/menu--footer.min.js?ste7om" defer></script><script src="/themes/custom/usertesting/components/accordion/accordion_item/accordion_item.min.js?ste7om" defer></script><script src="/themes/custom/usertesting/components/global/menu-main/menu-main.min.js?ste7om" defer></script><script src="/themes/custom/usertesting/components/global/menu-utility/menu-utility.min.js?ste7om" defer></script><script src="/themes/custom/usertesting/components/global/menu-toggle/menu-toggle.min.js?ste7om" defer></script><style></style></head><body class="path-node page-node-type-component-page"><a href="#main-content" class="visually-hidden focusable skip-link"> Skip to main content</a><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KXJCXF7" height="0" width="0" style="display:none;visibility:hidden;"></iframe></noscript><div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas><div class="region-header-top bg-white hidden md:block md:sticky md:top-0 z-header-dropdown border-b border-solid border-primary-adagio_gray/[0.2]"><div class="container max-w-wide mx-auto px-2.5 py-1 flex items-center justify-between"> <nav role="navigation" aria-labelledby="block-toggle-menu" id="block-toggle" class="menu--toggle"><h2 class="visually-hidden" id="block-toggle-menu">Toggle</h2><ul data-region="header_top" class="menu flex menu-level-0"><li class="menu-item menu-item--active-trail active"> <a href="/" aria-describedby="toggle-menu-tooltip-0" data-drupal-link-system-path="<front>">Get Insights</a><div id="toggle-menu-tooltip-0" data-tooltip-placement="bottom" role="tooltip" class="tooltip-text"><div>For customers and prospects</div></div></li><li class="menu-item"> <a href="/get-paid-to-test" aria-describedby="toggle-menu-tooltip-0" data-drupal-link-system-path="node/1716">Get Paid to Test</a><div id="toggle-menu-tooltip-0" data-tooltip-placement="bottom" role="tooltip" class="tooltip-text"><div>For participants and side hustles</div></div></li></ul> </nav><nav role="navigation" aria-labelledby="block-utility-menu" id="block-utility" class="menu--utility"><h2 class="visually-hidden" id="block-utility-menu">Utility</h2><ul data-region="header_top" class="menu menu-level-0 flex items-center space-x-3 pl-[12px]"><li class="menu-item default"> <a class="utility flex flex-row items-center p-0.5" href="/contact-us"><div><article class="media media--type-acquia-dam-image-asset media--view-mode-logo"><div><div><img src="https://usertesting.widen.net/content/1eacda94-11c6-44bd-a28c-92adefa5944d/webp/ICON-top-nav-contact-64x64.png?w=65&itok=hi2M6TVZ" width="41" height="40" alt="Icon illustration representing a telephone" loading="lazy" /></div></div> </article></div> Contact Us</a><div class="menu_link_content menu-link-contentutility view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"></div></li><li class="menu-item divider"> <span>Divider</span><div class="menu_link_content menu-link-contentutility view-mode-divider menu-dropdown menu-dropdown-0 menu-type-divider"></div></li></ul> </nav><div class="language-switcher-language-url" id="block-languageswitcher" role="navigation"><ul data-region="header_top" class="menu menu-level-0 flex items-center space-x-3 relative"><li class="menu-item menu-item--expanded icon_only"> <button class="button-base ml-2 flex flex-row items-center p-0.5"> <svg width="12" height="12" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M10.4701 19.8716C5.02698 19.8716 0.599609 15.4438 0.599609 10.0002C0.599609 4.55667 5.02832 0.128906 10.4701 0.128906C12.5457 0.128906 14.533 0.766804 16.2147 1.97157C16.425 2.12301 16.4733 2.41515 16.3232 2.62555C16.1718 2.83595 15.8797 2.88419 15.6693 2.7341C14.147 1.64324 12.3501 1.06699 10.4714 1.06699C5.54556 1.06699 1.53895 5.07395 1.53895 10.0002C1.53895 14.9265 5.54556 18.9335 10.4714 18.9335C15.3973 18.9335 19.4039 14.9265 19.4039 10.0002C19.4039 8.11737 18.825 6.3149 17.7289 4.79119C17.5775 4.58079 17.6257 4.2873 17.8361 4.13721C18.0465 3.98711 18.3399 4.03402 18.49 4.24442C19.7014 5.92895 20.3405 7.91903 20.3405 10.0002C20.3405 15.4438 15.9132 19.8716 10.4701 19.8716Z" fill="#315CF1"/> <path d="M19.3135 7.71543H1.61744C1.35882 7.71543 1.14844 7.50503 1.14844 7.24639C1.14844 6.98774 1.35882 6.77734 1.61744 6.77734H19.3135C19.5721 6.77734 19.7825 6.98774 19.7825 7.24639C19.7825 7.50503 19.5721 7.71543 19.3135 7.71543Z" fill="#315CF1"/> <path d="M19.3135 13.2271H1.61744C1.35882 13.2271 1.14844 13.0167 1.14844 12.7581C1.14844 12.4995 1.35882 12.2891 1.61744 12.2891H19.3135C19.5721 12.2891 19.7825 12.4995 19.7825 12.7581C19.7825 13.0167 19.5721 13.2271 19.3135 13.2271Z" fill="#315CF1"/> <path d="M10.4676 19.8812C9.7815 19.8812 8.78186 19.4738 7.90952 17.5319C7.80098 17.2907 7.90952 17.008 8.14938 16.9007C8.39058 16.7922 8.67332 16.9007 8.78052 17.1406C9.28972 18.2757 9.90479 18.9257 10.4676 18.9257C11.8465 18.9257 13.3821 15.2604 13.3821 10.0018C13.3821 4.74317 11.8465 1.07794 10.4676 1.07794C9.08872 1.07794 7.55308 4.74317 7.55308 10.0018C7.55308 11.9075 7.76078 13.7327 8.15206 15.2805C8.21638 15.5365 8.06228 15.7965 7.80634 15.8608C7.5504 15.9251 7.29044 15.771 7.22612 15.5151C6.81474 13.8922 6.59766 11.9852 6.59766 10.0018C6.59766 7.43681 6.9608 5.0179 7.62008 3.19131C8.3343 1.21195 9.346 0.121094 10.4676 0.121094C11.5892 0.121094 12.6022 1.21061 13.3164 3.19131C13.9757 5.0179 14.3389 7.43681 14.3389 10.0018C14.3389 12.5668 13.9757 14.9857 13.3164 16.8123C12.6022 18.7917 11.5905 19.8825 10.4676 19.8825V19.8812Z" fill="#315CF1"/> </svg> <span class="visually-hidden"> Select Language </span> <span class="switcher-languagecode switcher-text">EN </span> </button><div class="menu_link_content view-mode-icon-only menu-dropdown menu-dropdown-0 menu-type-icon_only"><ul class='menu menu-level-1 min-w-[150px]'><li class="menu-item bg-secondary-symphony_white font-bold"> <a href="https://www.usertesting.com/faq" class="en node/10226 en flex flex-row items-center"> EN<span class="extra-space"></span>English </a></li><li class="menu-item "> <a href="https://www.usertesting.com/de/faq" class="de node/10226 de flex flex-row items-center"> DE<span class="extra-space"></span>Deutsch </a></li><li class="menu-item "> <a href="https://www.usertesting.com/fr/faq" class="fr node/10226 fr flex flex-row items-center"> FR<span class="extra-space"></span>Fran莽ais </a></li></ul></div></li></ul></div><nav role="navigation" aria-labelledby="block-signin-menu" id="block-signin" class="menu--sign-in"><h2 class="visually-hidden" id="block-signin-menu">Sign in</h2><ul data-region="header_top" class="menu menu-level-0 flex items-center space-x-3 pl-[12px]"><li class="menu-item menu-item--expanded icon_only"> <button aria-labelledby="Sign in" class="utility flex flex-row items-center p-0.5"><div><article class="media media--type-acquia-dam-image-asset media--view-mode-icon"><div><div><img src="https://usertesting.widen.net/content/88578199-535b-4e4c-9e53-f75fb7658368/webp/ICON-top-nav-login-64x64.png?crop=yes&k=c&w=88&h=88&itok=fWjiji6c" width="88" height="88" alt="Icon illustration representing a person" loading="lazy" /></div></div> </article></div> </button><div class="menu_link_content menu-link-contentsign-in view-mode-icon-only menu-dropdown menu-dropdown-0 menu-type-icon_only"><ul class="menu menu-level-1"><li class="menu-item default"> <a class="flex flex-row items-center" href="https://app.usertesting.com/users/sign_in"><span data-text="Sign in to">Sign in to</span><div class="menu_link_content menu-link-contentsign-in view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div><article class="media media--type-acquia-dam-image-asset media--view-mode-logo"><div><div><img src="https://usertesting.widen.net/content/a9f2c27e-cc9a-4e25-84c2-bf9220bcaba4/webp/LOGO-2022-UserTesting-Outside%20North%20America-1479x380.png?w=180&itok=VWV4uT1R" width="156" height="40" alt="UserTesting-Outside North America logo" loading="lazy" /></div></div> </article></div></div></a></li><li class="menu-item default"> <a class="flex flex-row items-center" href="https://manager.userzoom.com/"><span data-text="Sign in to">Sign in to</span><div class="menu_link_content menu-link-contentsign-in view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div><article class="media media--type-image media--view-mode-logo"><div> <img loading="lazy" src="/sites/default/files/usertestingv3/styles/logo_slide/public/2023-09/UserZoom%20Logo.png.webp?itok=XxsRdW2T" width="127" height="40" alt="UserZoom logo" /></div> </article></div></div></a></li><li class="menu-item default"> <a class="flex flex-row items-center" href="https://go.userzoom.com/login"><span data-text="Sign in to">Sign in to</span><div class="menu_link_content menu-link-contentsign-in view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div><article class="media media--type-acquia-dam-image-asset media--view-mode-logo"><div><div><img src="https://usertesting.widen.net/content/74a9f7d2-80ad-4f2b-9db7-2be1590971c5/webp/Logo-userzoom-go-107x29.png?w=107&itok=JxW_8Avs" width="107" height="31" alt="Logo Userzoom Go" loading="lazy" /></div></div> </article></div></div></a></li><li class="menu-item default"> <a class="flex flex-row items-center" href="https://app.enjoyhq.com/users/sign_in"><span data-text="Sign in to">Sign in to</span><div class="menu_link_content menu-link-contentsign-in view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"><div><article class="media media--type-image media--view-mode-logo"><div> <img loading="lazy" src="/sites/default/files/usertestingv3/styles/logo_slide/public/2023-09/EnjoyHQ_logo.png.webp?itok=bwiVlIkm" width="98" height="40" alt="EnjoyHQ logo" /></div> </article></div></div></a></li><li class="menu-item divider"></li><li class="menu-item default"> <a class="flex flex-row items-center" href="https://app.usertesting.com/participants/sign_in"><span data-text="Sign in as a Participant">Sign in as a Participant</span><div class="menu_link_content menu-link-contentsign-in view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"></div></a></li></ul></div></li></ul> </nav></div></div> <header class="region-header bg-white shadow-header relative z-header sticky top-0 md:top-[47px]"><div class="container max-w-wide min-h-[60px] mx-auto px-2 md:border-none border-b-[4px] border-solid border-primary-bravado_blue"><div class="flex items-center justify-between min-h-[56px]"><div class="region--inner flex items-center justify-between md:w-full"><div id="block-sitebranding"> <a href="/" rel="home"> <img class="hidden md:block" src="/themes/custom/usertesting/logo.svg" alt="Home"/> <img class="md:hidden" src="/themes/custom/usertesting/assets/images/logo-mobile.svg" alt="Home" width="26" height="32" /> </a></div><nav role="navigation" aria-labelledby="block-mainnavigation-menu" id="block-mainnavigation" class="menu--main"><h2 class="visually-hidden" id="block-mainnavigation-menu">Main navigation</h2><ul data-region="header" class="menu md:flex menu-level-0"><li class="menu-item menu-item--expanded menu-item--active-trail"><div class="menu-link flex flex-row justify-between h-full"> <span class="menu-category-no-link" data-text="Platform & Services" tabindex="0">Platform & Services</span> <button aria-label="Expand menu Platform & Services" class="menu-link-button w-[42px] text-right md:hidden"></button></div><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><ul class="menu gap-4 menu-level-1 container"><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Featured Card">Featured Card</span> <button aria-label="Expand menu Featured Card" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-1 menu-type-no_text"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-white border border-solid border-primary-insight_gray mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Watch a demo</p><p class="mt-1 text-primary-adagio_gray"><div>See how easy it is to get fast feedback on a website, prototype, design, or more in this demo.</div></p> <a aria-label="Watch a demo" class="link link-primary" href="/watch-a-demo" ><div>Watch a demo</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/4gt1tysitx/webp/ICON-light-Laptop%203%20-%20User-256x256.png?w=120&itok=gwXmGVkq 1x, https://usertesting.widen.net/content/4gt1tysitx/webp/ICON-light-Laptop%203%20-%20User-256x256.png?w=240&itok=F-BCfBze 2x" media="(min-width: 1024px)" width="120" height="120"/> <source srcset="https://usertesting.widen.net/content/4gt1tysitx/webp/ICON-light-Laptop%203%20-%20User-256x256.png?w=88&itok=JcKZ9U56 1x, https://usertesting.widen.net/content/4gt1tysitx/webp/ICON-light-Laptop%203%20-%20User-256x256.png?w=176&itok=Ns2K2RbO 2x" media="(min-width: 360px)" width="88" height="88"/> <img loading="eager" width="120" height="120" src="https://usertesting.widen.net/content/4gt1tysitx/webp/ICON-light-Laptop%203%20-%20User-256x256.png?w=120&itok=gwXmGVkq" alt="Laptop 3 - User" /> </picture></div> </article></div></div></div></li><li class="menu-item menu-item--view-mode--card-link hidden md:flex"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-white border border-solid border-primary-insight_gray mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Pulse Report: Retail, Q1 2025</p><p class="mt-1 text-primary-adagio_gray"><div>Get your finger on the pulse of consumer trends</div></p> <a aria-label="Pulse Report: Retail, Q1 2025" class="link link-primary" href="/retail-pulse-2025-q1-form" ><div>Get the report</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=120&itok=tiTSQOyS 1x, https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=240&itok=oo8250MT 2x" media="(min-width: 1024px)" width="120" height="120"/> <source srcset="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=88&itok=99eMiS0h 1x, https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=176&itok=LBvcC9JN 2x" media="(min-width: 360px)" width="88" height="88"/> <img loading="eager" width="120" height="120" src="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=120&itok=tiTSQOyS" alt="Pulse Report Q1 2025 - Retail, mega menu image" /> </picture></div> </article></div></div></div></li></ul></div></li><li class="menu-item menu-item--view-mode--divider"> <span data-text="Divider">Divider</span><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-divider menu-dropdown menu-dropdown-1 menu-type-divider"></div></li><li class="menu-item menu-item--expanded menu-item--active-trail menu-item--view-mode--columns"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Links">Links</span> <button aria-label="Expand menu Links" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-columns menu-dropdown menu-dropdown-1 menu-type-columns"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--expanded menu-item--active-trail menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Column 1">Column 1</span> <button aria-label="Expand menu Column 1" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-2 menu-type-no_text"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--expanded menu-item--active-trail menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Platform">Platform</span> <button aria-label="Expand menu Platform" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-3 menu-type-eyebrow"><ul class="menu gap-4 menu-level-4"><li class="menu-item menu-item--view-mode--default"> <a href="/platform-overview" data-text="Platform overview" data-drupal-link-system-path="node/886">Platform overview</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/platform/audience-solutions" data-text="Target" data-drupal-link-system-path="node/1006">Target</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/platform/feedback-engine" data-text="Gather" data-drupal-link-system-path="node/1016">Gather</a><p class="text-sm text-primary-adagio_gray">Comprehensive testing capabilities</p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/platform/analytics-visualizations" data-text="Analyze" data-drupal-link-system-path="node/1026">Analyze</a><p class="text-sm text-primary-adagio_gray">Identify insights and measure performance</p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/platform/amplify-insights" data-text="Amplify" data-drupal-link-system-path="node/1021">Amplify</a><p class="text-sm text-primary-adagio_gray">Share and scale insights across your organization</p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/plans" data-text="Plans" data-drupal-link-system-path="node/966">Plans</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Column 2">Column 2</span> <button aria-label="Expand menu Column 2" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-2 menu-type-no_text"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Services">Services</span> <button aria-label="Expand menu Services" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-3 menu-type-eyebrow"><ul class="menu gap-4 menu-level-4"><li class="menu-item menu-item--view-mode--default"> <a href="/services" data-text="Services overview" data-drupal-link-system-path="node/1076">Services overview</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/services/consulting" data-text="Consulting Services" data-drupal-link-system-path="node/45586">Consulting Services</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/services/audience" data-text="Audience Services" data-drupal-link-system-path="node/45591">Audience Services</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/services/insights" data-text="Insights Services" data-drupal-link-system-path="node/2476">Insights Services</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/services/support" data-text="Support Services" data-drupal-link-system-path="node/2461">Support Services</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Column 3">Column 3</span> <button aria-label="Expand menu Column 3" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-2 menu-type-no_text"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Popular features">Popular features</span> <button aria-label="Expand menu Popular features" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-3 menu-type-eyebrow"><ul class="menu gap-4 menu-level-4"><li class="menu-item menu-item--view-mode--default"> <a href="/platform/AI" data-text="UserTesting AI" data-drupal-link-system-path="node/2101">UserTesting AI</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/insights-hub" data-text="Insights Hub" data-drupal-link-system-path="node/49931">Insights Hub</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/integrations" data-text="Integrations" data-drupal-link-system-path="node/1071">Integrations</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/mobile-testing" data-text="Mobile testing" data-drupal-link-system-path="node/921">Mobile testing</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/templates" data-text="Templates" data-drupal-link-system-path="node/10526">Templates</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li></ul></div></li></ul></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded"><div class="menu-link flex flex-row justify-between h-full"> <span data-text="Solutions" class="menu-category-no-link" tabindex="0">Solutions</span> <button aria-label="Expand menu Solutions" class="menu-link-button w-[42px] text-right md:hidden"></button></div><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><ul class="menu gap-4 menu-level-1 container"><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Featured Card">Featured Card</span> <button aria-label="Expand menu Featured Card" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-1 menu-type-no_text"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-primary-bass_black ut-bg-dark mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Pulse Report: Retail, Q1 2025</p><p class="mt-1 text-primary-adagio_gray"><div>Get your finger on the pulse of consumer trends</div></p> <a aria-label="Pulse Report: Retail, Q1 2025" class="link link-primary" href="/retail-pulse-2025-q1-form" ><div>Get the report</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=120&itok=tiTSQOyS 1x, https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=240&itok=oo8250MT 2x" media="(min-width: 1024px)" width="120" height="120"/> <source srcset="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=88&itok=99eMiS0h 1x, https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=176&itok=LBvcC9JN 2x" media="(min-width: 360px)" width="88" height="88"/> <img loading="eager" width="120" height="120" src="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=120&itok=tiTSQOyS" alt="Pulse Report Q1 2025 - Retail, mega menu image" /> </picture></div> </article></div></div></div></li><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-primary-bass_black ut-bg-dark mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Top rated by TrustRadius Best of 2024 Award</p><p class="mt-1 text-primary-adagio_gray"><div>Learn how our end-to-end solution can help you and your team</div></p> <a aria-label="Top rated by TrustRadius Best of 2024 Award" class="link link-primary" href="/start-here-form" ><div>Get started</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=0olCR_kF 1x, https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=fMs7FNfX 2x" media="(min-width: 1024px)" width="120" height="138"/> <source srcset="https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=CxOK7pvs 1x, https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=7IfeeTIZ 2x" media="(min-width: 360px)" width="88" height="101"/> <img loading="eager" width="120" height="138" src="https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=0olCR_kF" alt="TrustRadius - Top Rated 2024" /> </picture></div> </article></div></div></div></li></ul></div></li><li class="menu-item menu-item--view-mode--divider"> <span data-text="Divider">Divider</span><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-divider menu-dropdown menu-dropdown-1 menu-type-divider"></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--columns"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Links">Links</span> <button aria-label="Expand menu Links" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-columns menu-dropdown menu-dropdown-1 menu-type-columns"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Teams">Teams</span> <button aria-label="Expand menu Teams" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/teams/product-design" data-text="UX design teams" data-drupal-link-system-path="node/901">UX design teams</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--no-text"> <a href="/solutions/teams/digital-product" data-text="Digital product teams" data-drupal-link-system-path="node/881">Digital product teams</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-3 menu-type-no_text"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/teams/marketing" data-text="Marketing teams" data-drupal-link-system-path="node/896">Marketing teams</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/teams/executives" data-text="Executives" data-drupal-link-system-path="node/891">Executives</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--no-text"> <a href="/solutions/teams/UX-teams" data-text="UX research teams" data-drupal-link-system-path="node/916">UX research teams</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-3 menu-type-no_text"></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Company size">Company size</span> <button aria-label="Expand menu Company size" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/company-size/startups" data-text="Startup" data-drupal-link-system-path="node/956">Startup</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/company-size/small-businesses" data-text="Small business" data-drupal-link-system-path="node/951">Small business</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/company-size/mid-market" data-text="Mid-market" data-drupal-link-system-path="node/946">Mid-market</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/company-size/enterprise" data-text="Enterprise" data-drupal-link-system-path="node/941">Enterprise</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Industries">Industries</span> <button aria-label="Expand menu Industries" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/automotive" data-text="Automotive" data-drupal-link-system-path="node/971">Automotive</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/B2B" data-text="B2B" data-drupal-link-system-path="node/2531">B2B</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/consumer-technology" data-text="Consumer technology" data-drupal-link-system-path="node/976">Consumer technology</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/ecommerce" data-text="Ecommerce" data-drupal-link-system-path="node/981">Ecommerce</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/financial-services" data-text="Financial services" data-drupal-link-system-path="node/986">Financial services</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/gaming-gambling" data-text="Gaming & gambling" data-drupal-link-system-path="node/991">Gaming & gambling</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/healthcare" data-text="Healthcare tech" data-drupal-link-system-path="node/996">Healthcare tech</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/hospitals-and-healthcare-systems" data-text="Healthcare systems" data-drupal-link-system-path="node/2536">Healthcare systems</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/media-entertainment" data-text="Media & entertainment" data-drupal-link-system-path="node/1061">Media & entertainment</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/pharmaceutical" data-text="Pharmaceutical" data-drupal-link-system-path="node/2526">Pharmaceutical</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/solutions/industry/travel-hospitality" data-text="Travel & hospitality" data-drupal-link-system-path="node/1066">Travel & hospitality</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded"><div class="menu-link flex flex-row justify-between h-full"> <span data-text="Customers" class="menu-category-no-link" tabindex="0">Customers</span> <button aria-label="Expand menu Customers" class="menu-link-button w-[42px] text-right md:hidden"></button></div><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><ul class="menu gap-4 menu-level-1 container"><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Featured Card">Featured Card</span> <button aria-label="Expand menu Featured Card" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-1 menu-type-no_text"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-primary-bass_black ut-bg-dark mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Canva</p><p class="mt-1 text-primary-adagio_gray"><div>See how Canva uses human insight to make design accessible to everyone.</div></p> <a aria-label="Canva" class="link link-primary" href="/resources/customers/canva" ><div>Learn More</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/pxj0wj143k/webp/LOGO-2023-customer-Canva-white-224x72.png?w=120&itok=8lqEFQeZ 1x, https://usertesting.widen.net/content/pxj0wj143k/webp/LOGO-2023-customer-Canva-white-224x72.png?w=224&itok=YE07rkwv 2x" media="(min-width: 1024px)" width="120" height="39"/> <source srcset="https://usertesting.widen.net/content/pxj0wj143k/webp/LOGO-2023-customer-Canva-white-224x72.png?w=88&itok=N3xWltls 1x, https://usertesting.widen.net/content/pxj0wj143k/webp/LOGO-2023-customer-Canva-white-224x72.png?w=176&itok=WvrysQrZ 2x" media="(min-width: 360px)" width="88" height="28"/> <img loading="eager" width="120" height="39" src="https://usertesting.widen.net/content/pxj0wj143k/webp/LOGO-2023-customer-Canva-white-224x72.png?w=120&itok=8lqEFQeZ" alt="UserTesting customer logos in white" /> </picture></div> </article></div></div></div></li><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-primary-bass_black ut-bg-dark mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Adobe Photoshop</p><p class="mt-1 text-primary-adagio_gray"><div>"UserTesting makes getting feedback from a wide range of users fast and easy for us at Adobe"</div></p> <a aria-label="Adobe Photoshop" class="link link-primary" href="/resources/customers/microsoft" ><div>Learn more</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/yinjgc45cy/webp/LOGO-2023-customer-Adobe-white-224x58.png?w=120&itok=Aya4KvW3 1x, https://usertesting.widen.net/content/yinjgc45cy/webp/LOGO-2023-customer-Adobe-white-224x58.png?w=224&itok=BHSr17H1 2x" media="(min-width: 1024px)" width="120" height="31"/> <source srcset="https://usertesting.widen.net/content/yinjgc45cy/webp/LOGO-2023-customer-Adobe-white-224x58.png?w=88&itok=rueVDqGK 1x, https://usertesting.widen.net/content/yinjgc45cy/webp/LOGO-2023-customer-Adobe-white-224x58.png?w=176&itok=pK-IjxH4 2x" media="(min-width: 360px)" width="88" height="23"/> <img loading="eager" width="120" height="31" src="https://usertesting.widen.net/content/yinjgc45cy/webp/LOGO-2023-customer-Adobe-white-224x58.png?w=120&itok=Aya4KvW3" alt="UserTesting customer logos in white" /> </picture></div> </article></div></div></div></li></ul></div></li><li class="menu-item menu-item--view-mode--divider"> <span data-text="Divider">Divider</span><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-divider menu-dropdown menu-dropdown-1 menu-type-divider"></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--columns"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Links">Links</span> <button aria-label="Expand menu Links" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-columns menu-dropdown menu-dropdown-1 menu-type-columns"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Customer Stories">Customer Stories</span> <button aria-label="Expand menu Customer Stories" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/resources/customers" data-text="View all customer stories" data-drupal-link-system-path="node/1056">View all customer stories</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Featured stories">Featured stories</span> <button aria-label="Expand menu Featured stories" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/resources/customers/burberry" data-text="Burberry" data-drupal-link-system-path="node/8481">Burberry</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/customers/costa-coffee-usertesting" data-text="Costa Coffee" data-drupal-link-system-path="node/8576">Costa Coffee</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/customers/panera-bread-usertesting" data-text="Panera Bread" data-drupal-link-system-path="node/10056">Panera Bread</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="For Our Customers">For Our Customers</span> <button aria-label="Expand menu For Our Customers" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="https://help.usertesting.com/hc/en-us" data-text="Customer Knowledge Base">Customer Knowledge Base</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/login" data-text="Customer login" data-drupal-link-system-path="node/2351">Customer login</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="https://community.usertesting.com/users/sign_in" data-text="UserTesting CommUnity">UserTesting CommUnity</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="https://www.usertesting.com/learn" data-text="UserTesting University">UserTesting University</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded"><div class="menu-link flex flex-row justify-between h-full"> <span data-text="Company" class="menu-category-no-link" tabindex="0">Company</span> <button aria-label="Expand menu Company" class="menu-link-button w-[42px] text-right md:hidden"></button></div><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><ul class="menu gap-4 menu-level-1 container"><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Featured Card">Featured Card</span> <button aria-label="Expand menu Featured Card" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-1 menu-type-no_text"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-primary-bass_black ut-bg-dark mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Top rated by TrustRadius Best of 2024 Award</p><p class="mt-1 text-primary-adagio_gray"><div>Learn how our end-to-end solution can help you and your team</div></p> <a aria-label="Top rated by TrustRadius Best of 2024 Award" class="link link-primary" href="/start-here-form" ><div>Get started</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=0olCR_kF 1x, https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=fMs7FNfX 2x" media="(min-width: 1024px)" width="120" height="138"/> <source srcset="https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=CxOK7pvs 1x, https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=7IfeeTIZ 2x" media="(min-width: 360px)" width="88" height="101"/> <img loading="eager" width="120" height="138" src="https://usertesting.widen.net/content/eletjsirab/webp/LOGO-award-2024-TrustRadius-Top-Rated.png?itok=0olCR_kF" alt="TrustRadius - Top Rated 2024" /> </picture></div> </article></div></div></div></li></ul></div></li><li class="menu-item menu-item--view-mode--divider"> <span data-text="Divider">Divider</span><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-divider menu-dropdown menu-dropdown-1 menu-type-divider"></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--columns"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Links">Links</span> <button aria-label="Expand menu Links" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-columns menu-dropdown menu-dropdown-1 menu-type-columns"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Column 1">Column 1</span> <button aria-label="Expand menu Column 1" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-2 menu-type-no_text"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="About Us">About Us</span> <button aria-label="Expand menu About Us" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-3 menu-type-eyebrow"><ul class="menu gap-4 menu-level-4"><li class="menu-item menu-item--view-mode--default"> <a href="/company/about-us" data-text="About us" data-drupal-link-system-path="node/1111">About us</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/company/careers" data-text="Careers" data-drupal-link-system-path="node/10191">Careers</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/company/newsroom" data-text="Newsroom" data-drupal-link-system-path="node/2856">Newsroom</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="https://www.usertesting.com/partners" data-text="Partners">Partners</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/company/about-us/executive-team" data-text="Executive team" data-drupal-link-system-path="node/1116">Executive team</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Column 2">Column 2</span> <button aria-label="Expand menu Column 2" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-2 menu-type-no_text"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Initiatives">Initiatives</span> <button aria-label="Expand menu Initiatives" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-3 menu-type-eyebrow"><ul class="menu gap-4 menu-level-4"><li class="menu-item menu-item--view-mode--default"> <a href="/company/programs-initiatives/charitable-giving" data-text="Charitable giving" data-drupal-link-system-path="node/2236">Charitable giving</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/education-partner-program" data-text="Education partner program" data-drupal-link-system-path="node/8716">Education partner program</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/company/insights-impact" data-text="Insights for Impact" data-drupal-link-system-path="node/49781">Insights for Impact</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-4 menu-type-default"></div></li></ul></div></li></ul></div></li></ul></div></li></ul></div></li><li class="menu-item menu-item--expanded"><div class="menu-link flex flex-row justify-between h-full"> <span data-text="Resources" class="menu-category-no-link" tabindex="0">Resources</span> <button aria-label="Expand menu Resources" class="menu-link-button w-[42px] text-right md:hidden"></button></div><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"><ul class="menu gap-4 menu-level-1 container"><li class="menu-item menu-item--expanded menu-item--view-mode--no-text"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Featured Card">Featured Card</span> <button aria-label="Expand menu Featured Card" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-no-text menu-dropdown menu-dropdown-1 menu-type-no_text"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--view-mode--card-link"><div class="card-promo flex gap-1 px-2 py-1 md:p-3 rounded-3xl items-center justify-between md:w-[404px] bg-primary-bass_black ut-bg-dark mb-2 last:mb-0"><div><p class="text-base md:text-xl font-bold">Pulse Report: Retail, Q1 2025</p><p class="mt-1 text-primary-adagio_gray"><div>Get your finger on the pulse of consumer trends</div></p> <a aria-label="Pulse Report: Retail, Q1 2025" class="link link-primary" href="/retail-pulse-2025-q1-form" ><div>Get the report</div> </a></div><div><div><article class="media media--type-acquia-dam-image-asset media--view-mode-width-120px"><div> <picture> <source srcset="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=120&itok=tiTSQOyS 1x, https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=240&itok=oo8250MT 2x" media="(min-width: 1024px)" width="120" height="120"/> <source srcset="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=88&itok=99eMiS0h 1x, https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=176&itok=LBvcC9JN 2x" media="(min-width: 360px)" width="88" height="88"/> <img loading="eager" width="120" height="120" src="https://usertesting.widen.net/content/cxmfhudlbq/webp/IMAGE-mega-menu-PulseReport-Q125-Retail-240x240.png?w=120&itok=tiTSQOyS" alt="Pulse Report Q1 2025 - Retail, mega menu image" /> </picture></div> </article></div></div></div></li></ul></div></li><li class="menu-item menu-item--view-mode--divider"> <span data-text="Divider">Divider</span><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-divider menu-dropdown menu-dropdown-1 menu-type-divider"></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--columns"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Links">Links</span> <button aria-label="Expand menu Links" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-columns menu-dropdown menu-dropdown-1 menu-type-columns"><ul class="menu gap-4 menu-level-2"><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Digital Resources">Digital Resources</span> <button aria-label="Expand menu Digital Resources" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/resources" data-text="All resources" data-drupal-link-system-path="node/9786">All resources</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/insight-plus" data-text="Insight+" data-drupal-link-system-path="node/48906">Insight+</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/blog" data-text="Blog" data-drupal-link-system-path="node/17296">Blog</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/guides" data-text="Guides" data-drupal-link-system-path="node/45286">Guides</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/reports" data-text="Industry Reports" data-drupal-link-system-path="node/46021">Industry Reports</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/podcast" data-text="Podcast" data-drupal-link-system-path="node/9781">Podcast</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/collections" data-text="Resource collections" data-drupal-link-system-path="node/45496">Resource collections</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/templates" data-text="Test templates" data-drupal-link-system-path="node/10526">Test templates</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/library/webinars" data-text="Webinars" data-drupal-link-system-path="node/2841">Webinars</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Events">Events</span> <button aria-label="Expand menu Events" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/events/this-connect-city-tour" data-text="The Human Insight Summit" data-drupal-link-system-path="node/50866">The Human Insight Summit</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="/resources/library/events" data-text="Events" data-drupal-link-system-path="node/47251">Events</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li><li class="menu-item menu-item--expanded menu-item--view-mode--eyebrow"><div class="menu-link flex flex-row justify-between items-start h-full md:h-fit"> <span data-text="Product Releases">Product Releases</span> <button aria-label="Expand menu Product Releases" class="menu-link-button w-[42px] text-right md:hidden text-primary-insight_gray"></button></div><div class="menu_link_content menu-link-contentmain view-mode-eyebrow menu-dropdown menu-dropdown-2 menu-type-eyebrow"><ul class="menu gap-4 menu-level-3"><li class="menu-item menu-item--view-mode--default"> <a href="/resources/product-releases" data-text="Latest release" data-drupal-link-system-path="node/10501">Latest release</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li><li class="menu-item menu-item--view-mode--default"> <a href="https://www.usertesting.com/resources/product-releases#previous-product-releases" data-text="Previous releases">Previous releases</a><p class="text-sm text-primary-adagio_gray"></p><div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-3 menu-type-default"></div></li></ul></div></li></ul></div></li></ul></div></li></ul> </nav><nav role="navigation" aria-labelledby="block-cta-menu" id="block-cta" class="menu--cta"><h2 class="visually-hidden" id="block-cta-menu">CTA</h2><ul data-region="header" class="menu flex"><li class="cta-desktop hidden md:block"> <a class="btn btn-primary" href="/start-here" > Start Here</a></li><li class="cta-mobile md:hidden"> <a class="btn btn-primary" href="/start-here" > Start Here</a></li><li class="cta-desktop hidden md:block"> <a class="link link-primary" href="/contact-sales-form" > Contact Sales</a></li><li class="cta-mobile md:hidden"> <a class="link link-primary" href="/contact-sales-form" > Contact Sales</a></li></ul> </nav> <button class="nav-toggle md:hidden">Menu</button></div><div class="top-nav-mobile hidden"></div></div><div class="top-nav-container overflow-hidden md:hidden"></div></div><div class="nav-container overflow-hidden hidden"></div> </header><div><div data-drupal-messages-fallback class="hidden"></div><article><div> <section class="section py-8 bg-white container-deafult overflow-x-clip"><div class="container"><div class="flex ut-component-global-spacing flex-col text-center items-center mx-auto" id="frequently-asked-questions"><h1 >Frequently Asked Questions</h1></div></div></section> <section class="section py-8 bg-white container-deafult overflow-x-clip"><div class="container"><div class="flex ut-component-global-spacing flex-col text-center items-center mx-auto" id="about-usertesting-and-user-research"><h2 >About UserTesting and User Research</h2></div><div class="accordion ut-component-global-spacing"><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-710" aria-expanded="false" aria-controls="accordion-content-710"><h3 class="h5">What is UserTesting?</h3> </button><div id="accordion-content-710" role="region" aria-labelledby="accordion-trigger-710" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile apps, prototypes, and real world experiences. You鈥檒l receive audio and video recordings of real people from your target market speaking their thoughts as they complete tasks you specify.</p><h3>With continuous user feedback, you can:</h3><ul><li>Identify pain points in your customer experience</li><li>Understand what your customers are thinking and feeling</li><li>Validate design decisions before committing resources</li><li>Influence stakeholders to make improvements</li></ul></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-904" aria-expanded="false" aria-controls="accordion-content-904"><h3 class="h5">Who is UserTesting for?</h3> </button><div id="accordion-content-904" role="region" aria-labelledby="accordion-trigger-904" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Anyone who cares about customer experience, including eCommerce managers, UX research teams, product managers, marketers, and designers. We鈥檙e used extensively by the world鈥檚 most demanding consumer websites and apps, more than half of the top 100 brands in the world.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-419" aria-expanded="false" aria-controls="accordion-content-419"><h3 class="h5">What kind of studies can I run?</h3> </button><div id="accordion-content-419" role="region" aria-labelledby="accordion-trigger-419" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>We鈥檝e invested heavily in online tools that let you set up a test on your own in minutes, and we also have a full-service research team for complex studies. Here are some research goals that are possible with UserTesting.</p><h3>Understand your complete user experience with these research methodologies:</h3><ul><li>Moderated and unmoderated studies</li><li>Longitudinal testing</li><li>Focus groups</li><li>Survey questions and numeric rating scales</li><li>Competitive benchmarking</li><li>Net promoter scores</li><li>A/B testing</li><li>Time on task analysis</li><li>Click maps, navigation tree testing and card sorting</li></ul><h3>Recruit your exact target audience with our sampling services:</h3><ul><li>Test with your own customers</li><li>With our Pro plans, you can invite your own customers to participate in your user tests.</li><li>Custom recruitment, managed directly by us (you won鈥檛 be shoved off to a third party)</li><li>International testing</li><li>Sample sizes as small or as large as you want them to be</li></ul><h3>Launch a new product confidently through continuous software development research</h3><ul><li>Prototype and wireframe tests</li><li>App store pages and app icon tests</li><li>Unreleased apps / beta builds</li><li>Competitor tests</li></ul><h3>Improve your customer experience through these advanced insights</h3><ul><li>Shop-alongs</li><li>Product unboxing and setup</li><li>Light ethnographics</li><li>Online ordering, in-store pickup</li><li>Omnichannel customer experience (if you can imagine it, we can probably test it)</li><li>Uncover the whys behind your CX metrics (NPS, Foresee, customer satisfaction, etc).</li></ul></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-756" aria-expanded="false" aria-controls="accordion-content-756"><h3 class="h5">How quickly will I receive results?</h3> </button><div id="accordion-content-756" role="region" aria-labelledby="accordion-trigger-756" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>For simple self-serve tests, you鈥榣l start receiving results in as little as an hour. Response time can vary depending on the time of day when you order, and tests can take longer if you request users with very specific demographic requirements.</p><p>If you鈥檙e working with our professional services team to run your study, the typical turnaround time from your first meeting to the final report is two weeks, and more complex studies can take longer.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-628" aria-expanded="false" aria-controls="accordion-content-628"><h3 class="h5">How many users should I include in a user test?</h3> </button><div id="accordion-content-628" role="region" aria-labelledby="accordion-trigger-628" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>To uncover user experience issues in a product, we recommend five participants per study. It鈥檚 more effective to do a series of small tests at multiple points throughout development, rather than one large study at the end. That helps you identify problems early, when it鈥檚 easier to fix them. You can start testing an app or website as soon as you have concept sketches or wireframes.</p><p>If you鈥檙e looking for trends and insights beyond basic usability issues, we recommend five to eight participants per audience segment.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-174" aria-expanded="false" aria-controls="accordion-content-174"><h3 class="h5">Do you provide quantitative as well as qualitative results?</h3> </button><div id="accordion-content-174" role="region" aria-labelledby="accordion-trigger-174" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>In addition to capturing video and audio, you can include quantitative analysis and survey questions including multiple choice, rating scales, and written responses.</p></div></div></div></div></div></section> <section class="section py-8 bg-white container-deafult overflow-x-clip"><div class="container"><div class="flex ut-component-global-spacing flex-col text-center items-center mx-auto" id="about-the-test-participants"><h2 >About the test participants</h2></div><div class="accordion ut-component-global-spacing"><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-431" aria-expanded="false" aria-controls="accordion-content-431"><h3 class="h5">Who are the test participants?</h3> </button><div id="accordion-content-431" role="region" aria-labelledby="accordion-trigger-431" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>The test participants on the UserTesting panel are real people in their natural environments, not usability experts. They are normal people who have been screened to make sure they articulate what they are thinking as they complete tests on the UserTesting platform. <a href="https://www.usertesting.com/platform/contributor-network">Learn more about the panel</a>.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-198" aria-expanded="false" aria-controls="accordion-content-198"><h3 class="h5">Do you have test participants in countries besides the United States?</h3> </button><div id="accordion-content-198" role="region" aria-labelledby="accordion-trigger-198" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Yes, we have a network of test participants from all over the world.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-52" aria-expanded="false" aria-controls="accordion-content-52"><h3 class="h5">What if I want my own customers to be the test participants, not people on the UserTesting panel?</h3> </button><div id="accordion-content-52" role="region" aria-labelledby="accordion-trigger-52" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>We have a few features that allow you to test with anyone. You can either bring your own panel of customers into the platform鈥攆or on-going feedback鈥攐r simply send a link to anyone in your contact list.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-482" aria-expanded="false" aria-controls="accordion-content-482"><h3 class="h5">How do I apply to be a test participant?</h3> </button><div id="accordion-content-482" role="region" aria-labelledby="accordion-trigger-482" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p><a href="https://www.usertesting.com/get-paid-to-test">Sign up here</a>. If you are accepted, you鈥檒l earn up to $60 for each test or interview you successfully complete.</p></div></div></div></div></div></section> <section class="section py-8 bg-white container-deafult overflow-x-clip"><div class="container"><div class="flex ut-component-global-spacing flex-col text-center items-center mx-auto" id="capabilities"><h2 >Capabilities</h2></div><div class="accordion ut-component-global-spacing"><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-169" aria-expanded="false" aria-controls="accordion-content-169"><h3 class="h5">Can I test my mobile app?</h3> </button><div id="accordion-content-169" role="region" aria-labelledby="accordion-trigger-169" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>You can test your app at any stage of development (from prototype to beta to published) and on iOS or Android. No SDK integration is required. Learn more about <a href="https://www.usertesting.com/platform/mobile-application-testing">mobile app testing</a>. You can also conduct studies on your App Store or Play Store listing and app icons.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-85" aria-expanded="false" aria-controls="accordion-content-85"><h3 class="h5">Can I test a site or app that's only partially done or requires a password?</h3> </button><div id="accordion-content-85" role="region" aria-labelledby="accordion-trigger-85" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Yes. Save time and engineering resources by running user tests on prototypes, staging websites or unpublished apps. When writing your test instructions, just let users know to expect a site or app that is only partially working. If it requires a username/password, you can give test participants login credentials in your test instructions.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-913" aria-expanded="false" aria-controls="accordion-content-913"><h3 class="h5">Can I test real-world customer experiences?</h3> </button><div id="accordion-content-913" role="region" aria-labelledby="accordion-trigger-913" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Yes, you can run customer experience tests that range from shop-alongs and product unboxing to multi-channel customer experiences that include interactions both online and in the physical world. If you can record it with a smartphone camera, we can probably test it for you.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-1000" aria-expanded="false" aria-controls="accordion-content-1000"><h3 class="h5">Can I pay for research consulting?</h3> </button><div id="accordion-content-1000" role="region" aria-labelledby="accordion-trigger-1000" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>With our customizable <a href="https://www.usertesting.com/plans">Pro plans</a>, our professional services team can create the tests for you and report on the findings. Our research team consists of world class user experience experts. Services include:</p><ul><li>Turn business questions into research objectives</li><li>Determine best research methodology for your objectives</li><li>Create or review test plans</li><li>Optimize studies for unmoderated testing</li><li>Recruit and vet participants</li><li>Create clickable prototypes from existing designs</li><li>Watch and annotate videos</li><li>Create clips and highlight reels</li><li>Summarize and prioritize findings</li><li>Prepare reports and debriefs</li></ul></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-101" aria-expanded="false" aria-controls="accordion-content-101"><h3 class="h5">Can I test competitors' websites?</h3> </button><div id="accordion-content-101" role="region" aria-labelledby="accordion-trigger-101" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Yes, you can test any website. You can also run a comparison test in which the user interacts with two different websites鈥搒uch as your website and a competitor鈥檚鈥揳nd tells you which they prefer and why.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-58" aria-expanded="false" aria-controls="accordion-content-58"><h3 class="h5">What if I want to watch the user check out during a test?</h3> </button><div id="accordion-content-58" role="region" aria-labelledby="accordion-trigger-58" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>If your study requires test participants to go through a complete checkout process, provide participants with fictitious credit card information or gift codes in order to complete the checkout process without entering their own credit card information.</p></div></div></div></div></div></section> <section class="section py-8 bg-white container-deafult overflow-x-clip"><div class="container"><div class="flex ut-component-global-spacing flex-col text-center items-center mx-auto" id="about-the-videos"><h2 >About the videos</h2></div><div class="accordion ut-component-global-spacing"><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-889" aria-expanded="false" aria-controls="accordion-content-889"><h3 class="h5">Do the videos record both audio and video?</h3> </button><div id="accordion-content-889" role="region" aria-labelledby="accordion-trigger-889" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Yes. Our screen recording software records both the audio of the speaker and video of the screen. For mobile recordings, you can see taps, swipes, and gestures, and you can have the user turn on the backside camera to record real-world experiences.</p></div></div></div><div class="accordion-item border-solid border-b-[0.5px] border-primary-insight_gray"> <button class="accordion-item-trigger relative flex items-center w-full md:px-2 py-3 text-left font-bold text-base leading-150 rounded-lg md:text-xl md:leading-140 after:font-icomoon after:text-sm after:text-primary-bravado_blue after:absolute after:right-0 md:after:right-2 focus-visible:outline focus-visible:outline-2 focus-visible:outline-offset-8 focus-visible:outline-primary-bravado_blue" type="button" id="accordion-trigger-419" aria-expanded="false" aria-controls="accordion-content-419"><h3 class="h5">How long are the videos?</h3> </button><div id="accordion-content-419" role="region" aria-labelledby="accordion-trigger-419" class="accordion-item-content hidden mb-3 md:mx-2"><div class="ut-component-global-spacing text-formatted"><p>Videos are usually between 10 and 15 minutes. The length depends on how many tasks the user is asked to do. With our Pro plans, you can record videos as long as an hour.</p></div></div></div></div></div></section> <section class="section py-8 bg-white container-deafult overflow-x-clip"><div class="container"><div class="flex ut-component-global-spacing flex-col text-center items-center mx-auto" id="looking-for-answers-about-being-a-test-participant"><h2 >Looking for answers about being a test participant?</h2></div><div class="flex flex-wrap gap-2 ut-component-global-spacing justify-center"> <a class="btn btn-secondary" href="https://www.usertesting.com/faq-contributors" target="_self" > Visit our test participant FAQ</a></div></div></section></div></article></div><div class="region-footer ut-bg-dark bg-primary-bass_black text-white"><div class="region-content max-w-wide mx-auto px-2 py-8"><div class="logo mb-4.5"> <a href="/" title="Home" rel="home"> <img src="/themes/custom/usertesting/assets/images/logo-white.svg" alt="UserTesting logo" width="191" height="49" /><p>Human understanding. Human experiences.</p> </a></div> <nav role="navigation" aria-labelledby="block-social-menu" id="block-social" class="menu--social"><h2 class="visually-hidden" id="block-social-menu">Social</h2><ul class="menu"><li class="menu-item"> <a href="https://www.facebook.com/UserTestingcom/">Facebook</a></li><li class="menu-item"> <a href="https://www.instagram.com/usertestingofficial/">Instagram</a></li><li class="menu-item"> <a href="https://www.linkedin.com/company/usertesting-com/">LinkedIn</a></li><li class="menu-item"> <a href="https://twitter.com/usertesting">Twitter</a></li></ul> </nav><nav role="navigation" aria-labelledby="block-footerquicklinks-menu" id="block-footerquicklinks" class="menu--footer-quick-links"><h2 id="block-footerquicklinks-menu">Quick Links</h2><ul class="menu"><li class="menu-item"> <a href="https://www.usertesting.com/company/about-us">About Us</a></li><li class="menu-item"> <a href="https://www.usertesting.com/contact-us">Contact Us</a></li><li class="menu-item"> <a href="https://www.usertesting.com/platform">UserTesting Human Insight Platform</a></li><li class="menu-item"> <a href="https://www.usertesting.com/login">Login</a></li><li class="menu-item"> <a href="https://www.usertesting.com/about-us/careers">Careers</a></li><li class="menu-item"> <a href="https://www.usertesting.com/platform/userzoom">UserZoom UX Research Platform</a></li></ul> </nav><nav role="navigation" aria-labelledby="block-footer-menu" id="block-footer" class="menu--footer"><h2 class="visually-hidden" id="block-footer-menu">Footer</h2><ul class="menu"><li class="menu-item menu-item--expanded"> <span>Platform & Services</span><ul class="menu"><li class="menu-item menu-item--expanded"> <span>Platform overview</span><ul class="menu"><li class="menu-item"> <a href="/platform-overview" data-drupal-link-system-path="node/886">UserTesting Human Insight Platform</a></li><li class="menu-item"> <a href="/platform/userzoom" data-drupal-link-system-path="node/1546">UserZoom UX Research Platform</a></li><li class="menu-item"> <a href="https://www.intellizoom.com/">Intellizoom</a></li></ul></li><li class="menu-item menu-item--expanded"> <span>Plans</span><ul class="menu"><li class="menu-item"> <a href="/plans" data-drupal-link-system-path="node/966">UserTesting Platform plans</a></li></ul></li></ul></li><li class="menu-item menu-item--expanded"> <span>Solutions</span><ul class="menu"><li class="menu-item menu-item--expanded"> <span>Team Solutions</span><ul class="menu"><li class="menu-item"> <a href="/solutions/teams/UX-teams" data-drupal-link-system-path="node/916">UX teams</a></li><li class="menu-item"> <a href="/solutions/teams/digital-product" data-drupal-link-system-path="node/881">Digital product teams</a></li><li class="menu-item"> <a href="/solutions/teams/marketing" data-drupal-link-system-path="node/896">Marketing teams</a></li><li class="menu-item"> <a href="/solutions/teams/product-design" data-drupal-link-system-path="node/901">Design Teams</a></li><li class="menu-item"> <a href="/solutions/teams/executives" data-drupal-link-system-path="node/891">Executives</a></li></ul></li><li class="menu-item menu-item--expanded"> <span>Capabilities</span><ul class="menu"><li class="menu-item"> <a href="/solutions/integrations" data-drupal-link-system-path="node/1071">Integrations and plugins</a></li><li class="menu-item"> <a href="/services" data-drupal-link-system-path="node/1076">Professional Services</a></li><li class="menu-item"> <a href="/resources/templates" data-drupal-link-system-path="node/10526">Templates</a></li><li class="menu-item"> <a href="/solutions/mobile-testing" data-drupal-link-system-path="node/921">Mobile testing</a></li></ul></li></ul></li><li class="menu-item menu-item--expanded"> <span>Company</span><ul class="menu"><li class="menu-item menu-item--expanded"> <span>About UserTesting</span><ul class="menu"><li class="menu-item"> <a href="/company/about-us" data-drupal-link-system-path="node/1111">About us</a></li><li class="menu-item"> <a href="https://www.usertesting.com/usertesting-accessibility-statement">Accessibility statement</a></li><li class="menu-item"> <a href="/company/about-us/executive-team" data-drupal-link-system-path="node/1116">Executive team</a></li><li class="menu-item"> <a href="https://www.usertesting.com/company/newsroom">Newsroom</a></li><li class="menu-item"> <a href="https://www.usertesting.com/company/careers">Careers</a></li></ul></li><li class="menu-item menu-item--expanded"> <span>Giving back</span><ul class="menu"><li class="menu-item"> <a href="https://www.usertesting.com/company/programs-initiatives/charitable-giving">Charitable giving program</a></li><li class="menu-item"> <a href="/company/insights-impact" data-drupal-link-system-path="node/49781">Insights for Impact</a></li><li class="menu-item"> <a href="https://www.usertesting.com/education-partner-program">Education partner program</a></li></ul></li></ul></li><li class="menu-item menu-item--expanded"> <span>Support</span><ul class="menu"><li class="menu-item menu-item--expanded"> <span>Trust Center</span><ul class="menu"><li class="menu-item"> <a href="https://preferences.usertesting.com/dont_sell">Do Not Sell or Share</a></li><li class="menu-item"> <a href="/privacy-center/cookie-policy" data-drupal-link-system-path="node/47366">Cookie policy</a></li><li class="menu-item"> <a href="#cookie-preferences" class="cky-banner-element">Cookie preferences</a></li><li class="menu-item"> <a href="https://www.usertesting.com/usertesting-and-general-data-protection-regulation-gdpr">GDPR policy</a></li><li class="menu-item"> <a href="/privacy-center/privacy-policy" data-drupal-link-system-path="node/45451">Privacy policy</a></li><li class="menu-item"> <a href="/privacy-center/anti-corruption-policy" data-drupal-link-system-path="node/47381">Anti-Corruption Policy</a></li></ul></li><li class="menu-item menu-item--expanded"> <span>Legal & other</span><ul class="menu"><li class="menu-item"> <a href="/privacy-center" data-drupal-link-system-path="node/9731">Privacy center</a></li><li class="menu-item"> <a href="/privacy-center/terms-of-use-enterprise-client" data-drupal-link-system-path="node/47401">Customer terms</a></li></ul></li></ul></li><li class="menu-item menu-item--expanded menu-item--active-trail"> <button type="button">Resources</button><ul class="menu"><li class="menu-item menu-item--expanded"> <span>Digital Resources</span><ul class="menu"><li class="menu-item"> <a href="/resources" data-drupal-link-system-path="node/9786">All resources</a></li><li class="menu-item"> <a href="/insight-plus" data-drupal-link-system-path="node/48906">Insight+</a></li><li class="menu-item"> <a href="/resources/guides/usability-testing" data-drupal-link-system-path="node/46446">Usability Testing</a></li><li class="menu-item"> <a href="/resources/guides/product-design" data-drupal-link-system-path="node/45441">Product Design</a></li><li class="menu-item"> <a href="/blog" data-drupal-link-system-path="node/17296">Blog</a></li><li class="menu-item"> <a href="/resources/customers" data-drupal-link-system-path="node/1056">Customer stories</a></li><li class="menu-item"> <a href="/resources/guides" data-drupal-link-system-path="node/45286">Guides</a></li><li class="menu-item"> <a href="/resources/reports" data-drupal-link-system-path="node/46021">Industry Reports</a></li><li class="menu-item"> <a href="https://www.usertesting.com/resources/library/podcast">Podcasts</a></li><li class="menu-item"> <a href="https://www.usertesting.com/resources/templates">Template Gallery</a></li></ul></li><li class="menu-item menu-item--expanded menu-item--active-trail"> <span>Additional information</span><ul class="menu"><li class="menu-item"> <a href="https://community.usertesting.com/users/sign_in">UserTesting CommUnity</a></li><li class="menu-item"> <a href="https://www.usertesting.com/learn">UserTesting University</a></li><li class="menu-item"> <a href="https://help.usertesting.com/hc/en-us">Customer Knowledge Base</a></li><li class="menu-item menu-item--active-trail"> <a href="/faq" data-drupal-link-system-path="node/10226" class="is-active" aria-current="page">Customer FAQ</a></li><li class="menu-item"> <a href="https://support.usertesting.com/hc/en-us">Participant help</a></li><li class="menu-item"> <a href="/faq-participants" data-drupal-link-system-path="node/7421">Participant FAQ</a></li></ul></li></ul></li></ul> </nav><div class="subscribe-form"><h2>Get the latest news on events, research, and product launches</h2><div class="marketo-form-wrapper"><div class="marketo-form-entity-ajax-wrapper"> <noscript><p>Oh no! We're unable to display this form.</p><p>Please check that you鈥檙e not running an adblocker and if you are please whitelist usertesting.com.</p><p>If you鈥檙e still having problems please <a href="mailto:allreplies@usertesting.com?subject=&body=">drop us an email</a>.</p> </noscript><div class="hidden marketo-steps-wrapper step-1"><div class="marketo-form marketo-step marketo-step-1"><form data-form-id="1028" data-form-name="Newsletter - Footer Form (1028)" data-form-type="Newsletter" class="marketo-form-load marketo-form-1028" data-instance="0"></form> <span class="marketo-custom-response"></span><div class="marketo-footer-html mt-3 text-sm tracking-moderate"><p>By submitting the form, I agree to the <a href="/privacy-center/privacy-policy" target="_blank" data-entity-type="node" data-entity-uuid="ed48278f-4741-448d-8cc4-e98e9d2aa290" data-entity-substitution="canonical">Privacy Policy</a> and <a href="/privacy-center/terms-of-use-enterprise-client" target="_blank" data-entity-type="node" data-entity-uuid="f0118a00-58ac-46a1-a4f4-7b976845e5b3" data-entity-substitution="canonical">Terms of Use</a>.</p></div></div></div><div class="loader"></div></div></div></div><div class="copyright-security-logos mt-[40px]"><div class="copyright-main"> 漏 UserTesting 2025</div><div class="security-logos"> <img src="/themes/custom/usertesting/assets/images/security_logos/LOGO-2024-security-badge-SOC-64x64.png" alt="SOC security logo" class="h-[48px]"> <img src="/themes/custom/usertesting/assets/images/security_logos/LOGO-2024-security-badge-CSA-64x64.png" alt="CSA security logo" class="h-[48px]"> <img src="/themes/custom/usertesting/assets/images/security_logos/LOGO-2024-security-badge-GDPR-64x64.png" alt="GDPR security logo" class="h-[48px]"></div></div></div></div></div><script src="https://static.addtoany.com/menu/page.js" defer></script><script src="/sites/default/files/usertestingv3/js/js_AUl1mdcexGgV0Gywi1uJIJGqLeGbUdG7wafNRbJjG0Q.js?scope=footer&delta=1&language=en&theme=usertesting&include=eJydUu1uwzAIfKF2fiSL2iRlxSYCXDV7-tldtQ8pq6L-sXzccdgA5OwCdQ3wuLxNKtUPDB9rGMehGaqjOdU5zCwn4KP5yh0emscCesHBxYVuyBaMbtGwGm6yBR0yOGySZ_F30DgKRnBXOrVeeEiTyIVwRQvftxHOSpOH-_ljKDE1cylk4CTVwr9MPFPOWONEyNlecviCUdGWDvE1kw_poE6yL7k0djLHZZ98IsbYFhbIOxPAnKHiPvW8uPfvZ1JMrw3h0cIrMOV7aLho65NRc0iX8BdGvGJ121ygsSnd5oTa-5l_KR81kpQ-phHsi1jbcRJx1G0BpCSa-3MiOZYnJgWoPqGbE5OvTxQu88z4CfdxcgQ"></script></body></html>