CINXE.COM
Support : Paga
<!DOCTYPE html> <!--[if lt IE 7]><html class="no-js ie6" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 7]><html class="no-js ie7" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 8]><html class="no-js ie8" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 9]><html class="no-js ie9" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 10]><html class="no-js ie10" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if (gt IE 10)|!(IE)]><!--><html class="no-js " lang="en" dir="ltr" data-date-format="non_us"><!--<![endif]--> <head> <!-- Title for the page --> <title> Support : Paga </title> <!-- Meta information --> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "" /> <meta name="author" content= "" /> <meta property="og:title" content="Support" /> <meta property="og:url" content="https://mypaga.freshdesk.com/support/solutions" /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35190162442/logo/ifrfNkv0qlAJlcuBYRsUGMD7bJ70McRPSQ.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241120%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241120T045824Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=b378e22e53f67794729177512558bf4068ebd9c7909fcaa0172f8ec7a3d1e34b" /> <meta property="og:site_name" content="Paga" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Support" /> <meta name="twitter:url" content="https://mypaga.freshdesk.com/support/solutions" /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35190162442/logo/ifrfNkv0qlAJlcuBYRsUGMD7bJ70McRPSQ.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241120%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241120T045824Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=b378e22e53f67794729177512558bf4068ebd9c7909fcaa0172f8ec7a3d1e34b" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://mypaga.freshdesk.com/support/solutions" /> <!-- Responsive setting --> <link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35012600478/fav_icon/guo4WVuc_M1QbFPmNpPT2KMZ5KXarKQ7hQ.JPG" /> <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35012600478/fav_icon/guo4WVuc_M1QbFPmNpPT2KMZ5KXarKQ7hQ.JPG" /> <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35012600478/fav_icon/guo4WVuc_M1QbFPmNpPT2KMZ5KXarKQ7hQ.JPG" /> <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35012600478/fav_icon/guo4WVuc_M1QbFPmNpPT2KMZ5KXarKQ7hQ.JPG" /> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0" /> <!-- Adding meta tag for CSRF token --> <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="Qj/dMDdLzOCew+fcdZPV3SkDpM5cGgeyjZvs7wn+rr4qPcAP2oYRLYhzjQPD23i1xmB6iR/D7Y8X+Xo4hifPbA==" /> <!-- End meta tag for CSRF token --> <!-- Fav icon for portal --> <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35012600478/fav_icon/guo4WVuc_M1QbFPmNpPT2KMZ5KXarKQ7hQ.JPG' /> <!-- Base stylesheet --> <link rel="stylesheet" media="print" href="https://assets4.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> <link rel="stylesheet" media="screen" href="https://assets8.freshdesk.com/assets/cdn/falcon_portal_utils-8a3bd29b9a0d9073b84cf03839a2c189deb1814f7005c605c7b7dea19acb786d.css" /> <!-- Theme stylesheet --> <link href="/support/theme.css?v=3&d=1655790964" media="screen" rel="stylesheet" type="text/css"> <!-- Google font url if present --> <link href='https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700' rel='stylesheet' type='text/css'> <!-- Including default portal based script framework at the top --> <script src="https://assets4.freshdesk.com/assets/cdn/portal_head_v2-36ab34a3681b18368e238876f238180a275ea33aef5344965eaf6f636dc8721b.js"></script> <!-- Including syntexhighlighter for portal --> <script src="https://assets6.freshdesk.com/assets/cdn/prism-2276a193401841df09503806d718e88dcbf9c2117a3b5a1fc1065c2c8d0bc1bd.js"></script> <!-- Access portal settings information via javascript --> <script type="text/javascript"> var portal = {"language":"en","name":"Paga","contact_info":"","current_page_name":"portal_home","current_tab":"home","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":766603,"preferences":{"bg_color":"#f3f5f7","header_color":"#ffffff","help_center_color":"#f3f5f7","footer_color":"#183247","tab_color":"#ffffff","tab_hover_color":"#02b875","btn_background":"#F3F5F7","btn_primary_background":"#02b875","baseFont":"Source Sans Pro","textColor":"#183247","headingsFont":"Poppins","headingsColor":"#183247","linkColor":"#183247","linkColorHover":"#2753d7","inputFocusRingColor":"#02b875","nonResponsive":false},"image_placeholders":{"spacer":"https://assets6.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets10.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets5.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":true}; var attachment_size = 20; var blocked_extensions = ""; </script> </head> <body> <header class="banner"> <div class="banner-wrapper page"> <div class="banner-title"> <a href="/support/home"class='portal-logo'><span class="portal-img"><i></i> <img src='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/35190162442/logo/ifrfNkv0qlAJlcuBYRsUGMD7bJ70McRPSQ.png' alt="Logo" onerror="default_image_error(this)" data-type="logo" /> </span></a> <h1 class="ellipsis heading">Paga</h1> </div> <nav class="banner-nav"> <div class="welcome">Welcome <b></b> </div> <b><a href="/support/login"><b>Login</b></a></b> <b><a href="/support/signup"><b>Sign up</b></a></b> </nav> </div> </header> <nav class="page-tabs"> <div class="page no-padding"> <a data-toggle-dom="#header-tabs" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a> <div class="nav-link" id="header-tabs"> <a href="/support/home" class="active">Home</a> <a href="/support/solutions" class="">Solutions</a> </div> </div> </nav> <!-- Search and page links for the page --> <div class="page"> <!-- Search and page links for the page --> <section class="help-center rounded-6"> <div class="hc-search"> <div class="hc-search-c"> <h2 class="heading hide-in-mobile">How can we help you today?</h2> <form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </div> </div> <div class="hc-nav nav-with-contact "> <nav> <div> <a href="/support/tickets/new" class="mobile-icon-nav-newticket new-ticket ellipsis" title="New support ticket"> <span> New support ticket </span> </a> </div> <div> <a href="/support/tickets" class="mobile-icon-nav-status check-status ellipsis" title="Check ticket status"> <span>Check ticket status</span> </a> </div> <div> <a href="tel:Call: 07000007242 OR 013444300" class="mobile-icon-nav-contact contact-info ellipsis"> <span dir='ltr'>Call: 07000007242 OR 013444300</span> </a> </div> </nav> </div> </section> <!-- Notification Messages --> <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="c-wrapper"> <section class="main content rounded-6 min-height-on-desktop fc-portal-solution-home" id="solutions-index-home"> <h2 class="heading">Knowledge base</h2> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000132728">CX Knowledge Base</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000219568" title="Product Link"> Product Link <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000223256" title="Address"> Address <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000219597" title="Installation of OPENVPN Connect"> Installation of OPENVPN Connect <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000219834" title="Notifications"> Notifications <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000221671" title="Idea and Customer Feedback Form"> Idea and Customer Feedback Form <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000221672" title="CX Trainings"> CX Trainings <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000222925" title="How to Create a Child Ticket on Fresh Desk"> How to Create a Child Ticket on Fresh Desk <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000223170" title="JAMB"> JAMB <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000223255" title="USSD Short Codes"> USSD Short Codes <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000224412" title="Paga Orange POS"> Paga Orange POS <span class='item-count'>0</span></a> </div> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000131869">Customer</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203345" title="Getting Started"> Getting Started <span class='item-count'>11</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067747-how-do-i-open-a-paga-account-">How do I open a Paga account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067778-how-can-i-fund-my-paga-account-">How can I fund my Paga account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067838-can-i-have-more-than-one-paga-account-">Can I have more than one Paga account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067839-are-there-any-subscription-fees-for-using-paga-services-">Are there any subscription fees for using Paga services?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067840-i-created-a-paga-account-online-however-i-did-not-receive-a-verification-email-">I created a Paga account online, however I did not receive a verification email?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203345" class="see-more">View all 11</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203369" title="My Account"> My Account <span class='item-count'>13</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067849-does-paga-know-my-pin-is-it-secure-">Does Paga know my PIN, is it secure?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067851-is-it-ok-to-provide-my-account-details-such-as-username-and-password-when-asked-">Is it ok to provide my account details such as username and password when asked?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067852-how-do-i-link-another-phone-number-to-my-paga-account-">How do I link another phone number to my Paga account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067853-my-paga-account-locked-what-should-i-do-">My Paga account locked, what should I do?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067854-what-is-the-security-image-for-">What is the security image for?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203369" class="see-more">View all 13</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000223268" title="Paga Pocket"> Paga Pocket <span class='item-count'>24</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000178451-what-is-paga-pocket-">What is Paga Pocket?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000178452-who-can-create-a-paga-pocket-">Who can create a Paga Pocket?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000178453-how-can-i-create-a-paga-pocket-">How can I create a Paga Pocket?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000178454-can-a-registered-paga-agent-create-a-paga-pocket-on-behalf-of-customers-">Can a registered Paga Agent create a Paga Pocket on behalf of customers?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000178455-do-i-need-to-have-airtime-before-i-can-create-a-paga-pocket-via-ussd-">Do I need to have Airtime before I can create a Paga Pocket via USSD?.</a> </div> </li> </ul><a href="/support/solutions/folders/35000223268" class="see-more">View all 24</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000207604" title="P2P Money Transfer"> P2P Money Transfer <span class='item-count'>18</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087345-what-is-send-money-">What is send money?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087346-who-can-i-send-money-to-">Who can I send money to?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087347-can-i-send-money-from-my-paga-account-to-other-countries-">Can I send money from my Paga account to other countries?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087348-can-i-send-money-without-a-paga-account-">Can I send money without a Paga account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087349-can-i-cancel-a-send-money-transaction-">Can I cancel a send money transaction?</a> </div> </li> </ul><a href="/support/solutions/folders/35000207604" class="see-more">View all 18</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000207607" title="Paga App"> Paga App <span class='item-count'>19</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087380-is-paga-app-compatible-with-all-device-types-">Is Paga app compatible with all device types?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087386-how-do-i-change-my-password-on-paga-mobile-app-">How do I change my password on Paga mobile App?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087393--will-i-be-charged-more-for-transacting-via-the-app-"> Will I be charged more for transacting via the App?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087394-can-i-sign-in-with-two-different-paga-accounts-on-the-same-mobile-device-">Can I sign in with two different Paga accounts on the same mobile device?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000087399-what-do-i-do-if-i-change-my-mobile-device-">What do I do if I change my mobile device?</a> </div> </li> </ul><a href="/support/solutions/folders/35000207607" class="see-more">View all 19</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203371" title="my242 | *242#"> my242 | *242# <span class='item-count'>11</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067861-do-i-need-to-have-airtime-on-my-line-to-use-paga-242-">Do I need to have airtime on my line to use Paga *242#?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067862-what-is-the-cost-of-registering-or-creating-paga-account-via-242-">What is the cost of registering or creating Paga account via *242#?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067867-i-registered-earlier-how-do-i-get-my-pin-">I registered earlier, how do I get my Pin?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067872-how-do-i-know-if-transaction-via-242-has-been-processed-">How do I know if transaction via *242# has been processed?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067883-i-don-t-know-my-242-pin-how-do-i-reset-it-or-get-a-new-one-">I don't know my *242# PIN, how do I reset it or get a new one?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203371" class="see-more">View all 11</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000226373" title="Scan to pay"> Scan to pay <span class='item-count'>3</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000192075-what-is-the-scan-to-pay-feature-on-the-app-">What is the ‘Scan to Pay’ feature on the app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000192076-how-do-i-pay-a-merchant-with-qr-using-the-scan-to-pay-feature-">How do i pay a merchant with QR using the Scan to Pay feature?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000192077-how-do-i-pay-a-merchant-via-sound-using-the-scan-to-pay-feature-">How do I pay a merchant via Sound using the Scan to Pay feature?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203373" title="International Remittance"> International Remittance <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203375" title="Deposit to Bank"> Deposit to Bank <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067916-which-banks-in-nigeria-can-i-send-money-to-">Which banks in Nigeria can I send money to?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067917-can-i-cancel-a-deposit-to-bank-transaction-">Can I cancel a 'deposit to bank' transaction?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067918-what-information-do-i-need-to-perform-a-deposit-to-bank-transaction-">What information do I need to perform a deposit to bank transaction?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067920-will-the-recipient-of-a-deposit-to-bank-transaction-receive-a-message-from-paga-">Will the recipient of a deposit to bank transaction receive a message from Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067921-will-i-receive-alerts-after-a-successful-transaction-">Will I receive alerts after a successful transaction?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203375" class="see-more">View all 6</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000204783" title="Cardless ATM Withdrawal"> Cardless ATM Withdrawal <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000218532" title="Investment (Wealth.ng)"> Investment (Wealth.ng) <span class='item-count'>24</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000148656-what-is-wealth-ng-">What Is Wealth.ng?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000148657-what-can-i-do-with-wealth-ng-on-paga-">What can I do with Wealth.ng on Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000148658-how-does-wealth-ng-work-">How does Wealth.ng work?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000148659-who-are-the-owners-of-wealth-ng-">Who are the owners of Wealth.ng?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000148660-what-are-the-benefits-of-using-wealth-ng-">What are the benefits of using Wealth.ng?</a> </div> </li> </ul><a href="/support/solutions/folders/35000218532" class="see-more">View all 24</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203379" title="Uber on Paga"> Uber on Paga <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067969-do-i-need-to-have-a-paga-account-to-pay-for-an-uber-ride-">Do I need to have a Paga account to pay for an Uber ride?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067972-do-i-need-to-fund-my-paga-account-to-pay-for-uber-rides-">Do I need to fund my Paga account to pay for Uber rides?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067973-can-i-pay-for-my-uber-ride-with-my-local-debit-card-on-paga-">Can I pay for my Uber ride with my local debit card on Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067975-do-i-get-charged-fx-rates-when-i-use-my-card-on-paga-for-my-uber-ride-">Do I get charged FX rates when I use my card on Paga for my Uber ride?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067976-what-if-there-s-no-internet-access-at-the-end-of-my-ride-">What if there’s no internet access at the end of my ride?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203379" class="see-more">View all 6</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000205980" title="Contact Channel"> Contact Channel <span class='item-count'>2</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000080694-what-are-paga-support-hours-">What are Paga support hours?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000080695-where-is-paga-office-located-">Where is Paga office located?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000227923" title="Paga Prepaid Naira Card (Physical Card)"> Paga Prepaid Naira Card (Physical Card) <span class='item-count'>23</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000198940-what-is-a-paga-prepaid-card-">What is a Paga prepaid card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000198942-what-are-the-benefits-of-using-a-paga-prepaid-card-">What are the benefits of using a Paga prepaid card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000198795-where-can-i-use-my-card-">Where can I use my card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000198779-how-do-i-request-a-paga-physical-card-">How do I request a Paga physical card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000198784-how-do-i-know-if-my-card-request-has-been-successfully-received-">How do I know if my card request has been successfully received?</a> </div> </li> </ul><a href="/support/solutions/folders/35000227923" class="see-more">View all 23</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000227945" title="Paga Prepaid Naira Card (Virtual Card)"> Paga Prepaid Naira Card (Virtual Card) <span class='item-count'>21</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000201795-what-is-a-paga-virtual-prepaid-card-">What is a Paga virtual prepaid card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000198937-how-do-i-create-a-virtual-prepaid-card-">How do I create a virtual Prepaid card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000201798-what-type-of-virtual-card-available-on-the-paga-app-">What type of virtual card available on the Paga app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000201805-how-do-i-fund-my-virtual-card-">How do I fund my virtual card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000201801-what-is-my-card-limit-">What is my card limit?</a> </div> </li> </ul><a href="/support/solutions/folders/35000227945" class="see-more">View all 21</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000230686" title="Paga Prepaid Dollar Card (Virtual Card)"> Paga Prepaid Dollar Card (Virtual Card) <span class='item-count'>19</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000213434-what-is-virtual-dollar-card-">What is Virtual Dollar Card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000213435-how-do-i-create-a-paga-virtual-dollar-card-">How do I create a Paga virtual Dollar card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000213436-how-much-does-a-virtual-dollar-card-cost-">How much does a Virtual Dollar card cost ?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000213437-how-do-i-fund-my-virtual-dollar-card-">How do I fund my Virtual Dollar card?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000213438-is-there-a-fee-for-funding-my-virtual-card-from-my-paga-wallet-">Is there a fee for funding my virtual card from my Paga wallet?</a> </div> </li> </ul><a href="/support/solutions/folders/35000230686" class="see-more">View all 19</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000206971" title="Consumer Transaction Fee"> Consumer Transaction Fee <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000085190-customer-price-list">Customer Price List</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000219249" title="Paga Verify User Guide"> Paga Verify User Guide <span class='item-count'>12</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000214738-what-is-paga-verify-">What is Paga Verify?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000214720-what-can-you-do-on-paga-verify-">What can you do on Paga Verify?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000214721-how-does-paga-verify-work-">How does Paga Verify work?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000214722-what-is-a-transaction-id-">What is a transaction ID?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000214724-where-can-i-retrieve-the-transaction-id-for-my-transaction-">Where can I retrieve the Transaction ID for my transaction?</a> </div> </li> </ul><a href="/support/solutions/folders/35000219249" class="see-more">View all 12</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000233863" title="Recurring Payment"> Recurring Payment <span class='item-count'>20</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000228864-what-is-recurring-payment-feature-and-why-should-i-use-it-">What is Recurring Payment feature, and why should I use it?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000228874-how-is-recurring-payments-different-from-one-time-transactions-">How is Recurring Payments different from one-time transactions?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000232620-are-there-any-fees-associated-with-using-recurring-payments-">Are there any fees associated with using Recurring Payments?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000232621-how-do-i-set-up-recurring-payments-">How do I Set Up Recurring Payments?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000232622-is-recurring-payments-available-on-both-the-mobile-app-and-the-website-">Is Recurring Payments available on both the mobile app and the website?</a> </div> </li> </ul><a href="/support/solutions/folders/35000233863" class="see-more">View all 20</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000230883" title="Account Maintenance"> Account Maintenance <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000236668" title="BVN/NIN Revalidation"> BVN/NIN Revalidation <span class='item-count'>10</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000241021-my-account-suddenly-went-back-to-kyc-0-what-do-i-do-">My account suddenly went back to KYC 0. What do I do?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000241022-why-do-i-need-to-upgrade-my-account-">Why do I need to upgrade my account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000241023-why-was-my-account-downgraded-">Why was my account downgraded?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000241024-how-can-i-revalidate-and-upgrade-my-account-">How can I revalidate and upgrade my account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000241025-why-can-t-i-transfer-money-">Why can't I transfer money?</a> </div> </li> </ul><a href="/support/solutions/folders/35000236668" class="see-more">View all 10</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000240777" title="Electronic money transfer levy"> Electronic money transfer levy <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000257007-what-is-electronic-money-transfer-levy-">What is Electronic Money Transfer Levy?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000257008-when-will-i-be-charged-">When Will I Be Charged?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000257009-how-will-i-know-the-amount-charged-">How Will i know the amount charged?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000257010-what-will-i-do-if-i-m-overcharged">What Will I do If I'm Overcharged</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000257011-how-much-will-i-be-charged-">How much will I be Charged?</a> </div> </li> </ul><a href="/support/solutions/folders/35000240777" class="see-more">View all 6</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000048636">Agent</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000073435" title="Getting Started (Agent)"> Getting Started (Agent) <span class='item-count'>9</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067776-how-do-i-become-an-agent-">How do I become an agent?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068299-how-much-does-it-cost-to-sign-up-as-paga-agent-">How much does it cost to sign up as Paga agent?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068300-what-are-the-benefits-of-becoming-an-agent-">What are the benefits of becoming an agent?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068302-as-a-newly-registered-paga-agent-how-much-do-i-need-have-in-agent-account-as-startup-capital-">As a newly registered Paga agent, how much do I need have in agent account as startup capital?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068303-how-do-i-fund-my-agent-account-">How do I fund my agent account?</a> </div> </li> </ul><a href="/support/solutions/folders/35000073435" class="see-more">View all 9</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000214864" title="Guide To Agent Transaction - Online"> Guide To Agent Transaction - Online <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000128679-deposit-to-bank">Deposit to Bank</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000128680-bill-pay">Bill Pay</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000128681-deposit-to-paga-accept-deposit-">Deposit to Paga (Accept Deposit)</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000128682-withdraw-from-paga-accept-withdrawal-">Withdraw from Paga (Accept Withdrawal)</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000128683-withdraw-from-bank">Withdraw from Bank</a> </div> </li> </ul><a href="/support/solutions/folders/35000214864" class="see-more">View all 6</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000073436" title="Orange Club"> Orange Club <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203480" title="Agent Money Insurance"> Agent Money Insurance <span class='item-count'>14</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068328-what-is-money-insurance-">What is money insurance?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068331-how-much-do-i-pay-annually-for-money-insurance-">How much do I pay annually for money insurance?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000196835-how-do-i-renew-my-money-insurance">How Do I Renew My Money Insurance</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068332-what-does-n6-500-annual-premium-money-insurance-cover-">What does N6,500 annual premium money insurance cover?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068346-when-i-file-a-claim-i-hope-the-insurer-would-not-make-up-excuses-not-to-pay-me-">When I file a claim, I hope the insurer would not make up excuses not to pay me?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203480" class="see-more">View all 14</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000212393" title="Agent Life Insurance "> Agent Life Insurance <span class='item-count'>7</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000111428-what-is-agent-life-insurance-">What is Agent life insurance?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000111429-what-does-life-insurance-cover-">What does Life Insurance cover?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000111430-how-long-is-the-life-insurance-scheme-">How long is the life insurance scheme?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000111432-how-much-do-i-pay-annually-for-the-life-insurance-">How much do I pay annually for the life insurance?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000111433-can-i-increase-my-life-insurance-annual-premium-">Can I increase my life insurance annual premium?</a> </div> </li> </ul><a href="/support/solutions/folders/35000212393" class="see-more">View all 7</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203481" title="AVS"> AVS <span class='item-count'>25</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068350-what-is-avs-">What is AVS?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068355-what-do-i-benefit-from-avs-">What do I benefit from AVS?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068351-who-can-do-avs-">Who can do AVS?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068352-as-a-paga-agent-how-do-i-register-for-avs-">As a Paga agent, how do I register for AVS?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000068353-will-i-be-charged-when-i-opt-in-for-avs-">Will I be charged when I opt in for AVS?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203481" class="see-more">View all 25</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203609" title="Fee, Commission and Bonus"> Fee, Commission and Bonus <span class='item-count'>4</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069554-how-are-commissions-paid-to-paga-agent-">How are commissions paid to Paga agent?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069555-what-do-i-do-if-my-commission-is-not-paid-">What do I do if my commission is not paid?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069556-how-do-i-monitor-my-commission-">How do I monitor my commission?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069557-do-i-earn-commission-on-accept-deposit-transaction-">Do I earn commission on accept deposit transaction?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203610" title="Agent Android App"> Agent Android App <span class='item-count'>8</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069558-where-can-i-download-the-agent-android-app-">Where can I download the Agent Android app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069559-what-agent-features-are-available-on-the-agent-android-app-">What agent features are available on the Agent Android app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069560-how-do-i-print-receipt-from-the-agent-app-">How do I print receipt from the Agent app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069561-can-my-tellers-use-the-same-app-i-use-to-login-">Can my tellers use the same app I use to login?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069562-can-i-access-my-emergency-float-on-the-agent-app-">Can I access my emergency float on the Agent app?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203610" class="see-more">View all 8</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000230950" title="Recurring Overdraft"> Recurring Overdraft <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203608" title="Agent User Management (Teller)"> Agent User Management (Teller) <span class='item-count'>9</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069545-what-is-agent-user-management-">What is Agent User Management?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069546-what-is-the-role-of-teller-">What is the role of teller?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069547-what-do-i-do-to-get-agent-user-management-tool-">What do I do to get agent user management tool?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069548-how-do-i-create-a-teller-">How do I create a teller?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069549-can-i-use-my-existing-phone-number-to-create-a-teller-account-">Can I use my existing phone number to create a teller account?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203608" class="see-more">View all 9</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000219753" title="Agent Categorization"> Agent Categorization <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156334-how-are-paga-agents-categorized-">How are Paga agents Categorized?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156335-who-is-a-retailer-">Who is a Retailer?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156337-who-is-a-star-">Who is a Star?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156338-who-is-a-superstar-">Who is a Superstar?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156339-who-is-a-megastar-">Who is a Megastar?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203611" title="Safe Agent User Administration Practices"> Safe Agent User Administration Practices <span class='item-count'>9</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069566-how-can-i-keep-my-agent-account-login-credentials-safe-">How can I keep my agent account login credentials safe?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069567-how-do-i-know-if-i-m-accessing-the-genuine-paga-site-">How do I know if I’m accessing the genuine Paga site?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069568-how-can-i-safely-download-and-access-the-agent-android-app-">How can I safely download and access the Agent Android App?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069569--is-it-safe-to-transact-from-a-public-device-or-business-centers-"> Is it safe to transact from a public device or business centers?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069570-if-i-misplace-my-working-device-what-do-i-do-">If I misplace my working device, what do I do?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203611" class="see-more">View all 9</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000206652" title="Paga Aggregator"> Paga Aggregator <span class='item-count'>1</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000221076-guidelines-for-aggregators-sub-agents">Guidelines For Aggregators & Sub-agents</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000232823" title="Paga Business Continuity Boost"> Paga Business Continuity Boost <span class='item-count'>0</span></a> </div> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000219758" title="POS"> POS <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156388-as-a-registered-paga-agent-am-i-entitled-to-a-pos-">As a registered Paga agent am I entitled to a POS?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156389-is-there-a-limit-on-pos-withdrawal-">Is there a limit on POS withdrawal?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156390-what-type-of-atm-cards-can-be-used-on-the-pos-terminal-">What type of ATM cards can be used on the POS Terminal?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156391-what-happens-when-a-pos-transaction-is-performed-and-the-agent-did-not-receive-value-">What Happens When a POS Transaction is Performed and the Agent did not Receive Value?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000156392-what-happens-when-a-transaction-is-performed-and-the-agent-received-value-but-a-receipt-was-not-gener">What Happens When a Transaction is Performed and the Agent Received Value but a Receipt was not Generated?</a> </div> </li> </ul><a href="/support/solutions/folders/35000219758" class="see-more">View all 6</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000131870">Business</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203348" title="Getting Started (Business)"> Getting Started (Business) <span class='item-count'>8</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000067777-what-is-business-account-for-">What is Business account for?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069578-what-are-the-benefits-of-paga-business-">What are the benefits of Paga business?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069579-what-can-i-use-paga-business-for-">What can I use Paga business for?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069580-how-do-i-create-a-business-account-">How do I create a business account?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069581-why-do-i-need-to-verify-my-business-account-">Why do I need to verify my business account?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203348" class="see-more">View all 8</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203612" title="My Business Account"> My Business Account <span class='item-count'>10</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069583-i-forgot-my-business-account-password-what-do-i-do-">I forgot my business account password, what do I do?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069584-do-i-get-notified-when-customers-place-an-order-through-my-merchant-page-">Do I get notified when customers place an order through my merchant Page?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069585-how-can-i-view-my-transaction-history-">How can I view my transaction history?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069586-how-can-i-access-my-money-on-paga-">How can I access my money on Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069587-as-a-merchant-i-can-t-view-my-transaction-history-">As a merchant, I can’t view my transaction history?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203612" class="see-more">View all 10</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203613" title="Integration"> Integration <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069593-i-do-not-know-how-to-go-about-integration-can-i-get-help-from-paga-">I do not know how to go about integration, can I get help from Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069594-what-is-the-cost-for-integrating-paga-">What is the cost for integrating Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069595--i-would-like-to-integrate-paga-to-my-business-how-do-i-access-the-api-"> I would like to integrate Paga to my business, how do I access the API?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069596-how-long-does-it-take-to-integrate-to-paga-">How long does it take to Integrate to Paga?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069597-which-plugins-are-supported-by-paga-">Which PLUGINS are supported by Paga?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203614" title="Collection"> Collection <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069598-what-is-epay-">What is epay?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069599-with-paga-e-pay-what-options-available-for-my-customers-to-make-payment-on-my-website-">With Paga e-pay, what options available for my customers to make payment on my website?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069600-what-are-the-benefits-of-paga-e-pay-">What are the benefits of Paga e-pay?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069601-what-is-payme-page-">What is PayMe page?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069602-how-do-i-access-payment-made-through-my-payme-page-">How do I access payment made through my PayMe Page?</a> </div> </li> </ul><a href="/support/solutions/folders/35000203614" class="see-more">View all 6</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000203615" title="Disbursement"> Disbursement <span class='item-count'>2</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069604-what-can-i-use-paga-business-to-disburse-">What can I use Paga business to disburse?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000069605-how-does-paga-bulkpay-work-">How does Paga BulkPay work?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000225297" title="Doroki-Instore App"> Doroki-Instore App <span class='item-count'>22</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000186700-what-is-the-doroki-in-store-app-">What is the Doroki In-store app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000186701-how-can-i-create-an-account-on-the-doroki-in-store-app-">How can I create an account on the Doroki In-store app?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000186702-what-does-the-doroki-in-store-app-allow-me-to-do-">What Does the Doroki In-store App allow me to do?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000186705-i-already-have-a-paga-account-can-i-use-the-doroki-in-store-app-with-the-same-details-">I already have a Paga account. Can I use the Doroki In-store app with the same details?</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/support/solutions/articles/35000186706-what-can-i-do-on-the-doroki-in-store-app-">What can I do on the Doroki In-store app?</a> </div> </li> </ul><a href="/support/solutions/folders/35000225297" class="see-more">View all 22</a> </section> </div> </div> </section> </div> </div> <footer class="footer rounded-6"> <nav class="footer-links page no-padding"> <a href="/support/home" class="active">Home</a> <a href="/support/solutions" class="">Solutions</a> </nav> </footer> <script src="https://assets7.freshdesk.com/assets/cdn/portal_bottom-34a98e1f6e4a2d6122e54625f7eba21c503bf0939cb4dc65326f10aa37467e4f.js"></script> <script src="https://assets7.freshdesk.com/assets/cdn/redactor-10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28.js"></script> <script src="https://assets4.freshdesk.com/assets/cdn/lang/en-4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691.js"></script> <!-- for i18n-js translations --> <script src="https://assets8.freshdesk.com/assets/cdn/i18n/portal/en-89d70c1cfc14e8bfd1100be59d517490352cdbdeb82858862f30e630a2a10c2a.js"></script> <!-- Including default portal based script at the bottom --> <script> //<![CDATA[ jQuery(document).ready(function() { // Setting the locale for moment js moment.lang('en'); var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format - header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid","select_atleast_one":"Select at least one option."} jQuery.extend(jQuery.validator.messages, validation_meassages ); jQuery(".call_duration").each(function () { var format,time; if (jQuery(this).data("time") === undefined) { return; } if(jQuery(this).hasClass('freshcaller')){ return; } time = jQuery(this).data("time"); if (time>=3600) { format = "hh:mm:ss"; } else { format = "mm:ss"; } jQuery(this).html(time.toTime(format)); }); }); // Shortcuts variables var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; // Date formats var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; var lang = { loadingText: "Please Wait...", viewAllTickets: "View all tickets" }; //]]> </script> <script type="text/javascript"> I18n.defaultLocale = "en"; I18n.locale = "en"; </script> </body> </html>