Self-Service Password Reset (SSPR) for Active Directory (AD)

<!DOCTYPE HTML> <html lang="en"> <head> <meta charset="UTF-8"> <title>Self-Service Password Reset (SSPR) for Active Directory (AD)</title> <meta name="description" content="Self-Service Password Reset (SSPR) allows users to reset AD passwords from anywhere, any device with advanced Multi-Factor Authentication" /> <meta property="og:title" content="Self-Service Password Reset (SSPR) for Active Directory (AD)" /> <meta property="og:type" content="article" /> <meta property="og:url" content="https://www.miniorange.com/products/self-service-password-reset-sspr" /> <meta property="og:image" content="https://www.miniorange.com/images/header/miniorange-og-img.png" /> <meta property="og:description" content="Self-Service Password Reset (SSPR) allows users to reset AD passwords from anywhere, any device with advanced Multi-Factor Authentication without intervention of admin" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:title" content="Self-Service Password Reset (SSPR) 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position: fixed; z-index: 9999; left: 0; top: 0; width: 100%; height: 100%; overflow: auto; background-color: rgb(0 0 0 / 70%); justify-content: center; align-items: center; } #headerSearchModalContainer { background-color: #fff; border-radius: 5px; width: 70%; overflow: auto; height: 90vh; padding: 3vh 3vw; } #closeHeaderSearchModal { float: right; font-size: 27px; font-weight: 700; color: red; cursor: pointer; } #headerSearchModalContainer h3 { display: inline-block; margin-top: 10px; color: #006ac9; font-size: 1.4em; } #headerSearchModalPagination li { cursor: pointer; } #headerSearchModalHeading { display: flex; justify-content: space-between; align-items: center; background: #eee; margin: -3vh -3vw; padding: 1vh 3vw; position: sticky; } #search-text-in-result { margin: 10px 0px; font-size: 3rem; } #headerSearchForm{ position:relative; margin-block-end: 0; } #headerSearchForm .spinner-border { --bs-spinner-width: 2rem; --bs-spinner-height: 2rem; --bs-spinner-vertical-align: -0.125em; --bs-spinner-border-width: 0.25em; --bs-spinner-animation-speed: 0.75s; --bs-spinner-animation-name: spinner-border; border: var(--bs-spinner-border-width) solid currentcolor; border-right-color: transparent; } #headerSearchForm .spinner-border, #headerSearchForm .spinner-grow { display: none; position: absolute; right: 2rem; width: var(--bs-spinner-width); height: var(--bs-spinner-height); border-radius: 50%; animation: var(--bs-spinner-animation-speed) linear infinite var(--bs-spinner-animation-name); } #headerSearchForm .visually-hidden, #headerSearchForm .visually-hidden-focusable:not(:focus):not(:focus-within) { position: absolute !important; clip: rect(0, 0, 0, 0) !important; } @media screen and (max-height: 600px) { #headerSearchModalContainer { height: 400px; } } @media screen and (max-height: 700px) { #headerSearchModalContainer { height: 600px; } } #headerSearchModalContainer::-webkit-scrollbar { width: 10px; } #headerSearchModalContainer::-webkit-scrollbar-track { box-shadow: inset 0 0 5px grey; border-radius: 10px; } #headerSearchModalContainer::-webkit-scrollbar-thumb { background-color: #ccc; border-radius: 10px; } @keyframes spinner-border { 100% { transform: rotate(360deg); } } #headerSearchIcon { cursor: pointer; outline: none; position: absolute; left: 1rem; padding: 1.2rem; } input#headerSearchText { height: 34px; font-size: 14px; border-radius: 5px; color: #525252; outline: none; background: #fff; border: 2px solid #eee; padding: 0 0.5rem 0 3.5rem; width: 20rem; margin: 0 1rem; } #headerSearchIcon i.fa-search { position: relative; color: #5d5d5d; font-size: 1.3rem; padding: 0.5rem 0; } .active-page span { background-color: rgb(238, 238, 238) !important; color: #16212b !important; border: 1px solid #909090 !important; } .pagination>li>span { margin-left: 0px !important; } </style> <div id="headerSearchModal"> <div id="headerSearchModalContainer"> <div id="headerSearchModalHeading"> <p id="search-results">Search Results: <span id='search-text-in-result'></span></p> <span id="closeHeaderSearchModal">脳</span> </div> <hr /> <div id="searchResultModalContent"> </div> <nav aria-label="Page navigation example" class="mt-5 text-center" id="headerSearchModalPagination"> <ul class="pagination"> <li class="page-item pagination-prev" role="button"> <span class="page-link" onClick="handlePaginationPrev()" aria-label="Previous"> <span aria-hidden="true">«</span> </span> </li> <li class="page-item pagination-next" role="button"> <span class="page-link" onClick="handlePaginationNext()" aria-label="Next"> <span aria-hidden="true">»</span> </span> </li> </ul> </nav> </div> </div> <script> // let totalSearchQueries = 0; //no-reply@miniorange.com account. //Project: miniOrange let API_KEY = "AIzaSyB-eZ3xH7UoH-Fz4eIVMFOD47mTpYey2EE"; let API_CX = "411e9e6bf958d4781"; //rohan@xecurify.com account //Project: miniOrange search const BCKP_API_KEY = "AIzaSyATniXdZuqHJmxOAOPHsW4TVh64xmVYKZc"; const BCKP_API_CX = "315eac8e74b4c4475"; let custSearchQuery = ""; let totalSearchQueries = 0; let activePage = 1; const resultsPerPage = 10; const maxPageLimit = 10; let paginationLimit = 10; let totalPagination = Math.ceil(totalSearchQueries / paginationLimit); let currentPaginationWindowstart = 1; let searchResult = []; const handlePaginationNext = () => { if (currentPaginationWindowstart != 0 && currentPaginationWindowstart + paginationLimit < totalPagination) { currentPaginationWindowstart += paginationLimit; populatePagination(); } } const handlePaginationPrev = () => { if (currentPaginationWindowstart > 1) { currentPaginationWindowstart -= paginationLimit; populatePagination(); } } const populatePagination = () => { $('.remove-pagination-item').remove(); let newPagination = ""; for (let i = currentPaginationWindowstart; i < currentPaginationWindowstart + paginationLimit; i++) { if (i > totalPagination) break; newPagination += `<li class="page-item remove-pagination-item"><span class="page-link" data-href="${i}" onClick="handlePaginationClick(this)">${i}</span></li>`; } if(maxPageLimit == 10){ $('.pagination-next, .pagination-prev').addClass('disabled'); } else if (currentPaginationWindowstart == 1) { $('.pagination-prev').addClass('disabled cursor-not-allowed'); $('.pagination-next').removeClass('disabled'); } else if (currentPaginationWindowstart + paginationLimit >= totalPagination) { $('.pagination-next').addClass('disabled'); $('.pagination-prev').removeClass('disabled'); } else $('.pagination-prev, .pagination-next').removeClass('disabled cursor-not-allowed'); $(newPagination).insertAfter('.pagination-prev'); $(`.page-item:nth-child(2)`).addClass("active-page"); } const handlePaginationClick = (e) => { const page = $(e).data("href"); $('.page-item').removeClass("active-page"); $(`.page-item:nth-child(${page+1})`).addClass("active-page"); const startPoint = (page - 1) * resultsPerPage; fetchSearchResult(custSearchQuery, startPoint); } const getSearchDomReady = (searchResults, status) => { $('#searchResultModalContent').empty(); if (status) { $('#headerSearchModalPagination').show(); searchResults.map((item) => { $('#searchResultModalContent').append(`<div class="row pt-5"> <div class=""> <a href="${item.link}">${item.link}</a><br/> <a href="${item.link}" target="_blank"><h3>${item.htmlTitle}</h3></a> </div> <div> <p>${item.snippet}</p> </div> <hr/> </div>`); }); $('#headerSearchModalContainer').animate({ scrollTop: "0px" }); } else { $('#headerSearchModalPagination').hide(); $('#searchResultModalContent').append('<p style="font-size: 2rem;">No Results Found!!!</p>'); } $('.spinner-border').hide(); } const fetchSearchResult = (searchQuery, start = 1) => { $.ajax({ url: `https://www.googleapis.com/customsearch/v1/siterestrict?key=AIzaSyATniXdZuqHJmxOAOPHsW4TVh64xmVYKZc&cx=315eac8e74b4c4475&start=${start}&q=${searchQuery}`, method: 'GET', success: function(response) { const table = document.getElementById("search_result"); searchResult = response.items; let status = false; totalSearchQueries = response.searchInformation.totalResults; if (totalSearchQueries != 0) { status = true; totalPagination = Math.ceil(totalSearchQueries / paginationLimit); totalPagination = totalPagination > maxPageLimit ? maxPageLimit : totalPagination; currentPaginationWindowstart = 1; if (custSearchQuery != searchQuery) { custSearchQuery = searchQuery; populatePagination(); } } getSearchDomReady(searchResult, status); $('#headerSearchModal').css('display', 'flex'); // const title = item.title; // const desc = item.snippet; // const link = item.link; // response.items.map((item, index) => { // const row = table.insertRow(index + 1); // const title = row.insertCell(0); // const url = row.insertCell(1); // url.innerHTML = `<a href="${item.link}">${item.link}</a>`; // title.innerHTML = item.title; // }); }, error: function(xhr) { if(xhr.status === 429 && API_KEY !== BCKP_API_KEY && API_CX !== BCKP_API_CX){ API_KEY = BCKP_API_KEY; API_CX = BCKP_API_CX; fetchSearchResult(searchQuery, start); } } }); } $(document).ready(function() { $('#headerSearchForm').submit(function(e) { e.preventDefault(); let searchQuery = $('#headerSearchText').val(); searchQuery = searchQuery.replace(new RegExp("<[/]*[a-zA-Z]+>", "gm"), ""); $("#search-text-in-result").text(searchQuery); searchQuery = searchQuery.replaceAll(" ", "+"); if (searchQuery != "") { $('.spinner-border').show(); fetchSearchResult(searchQuery); } else { $('#headerSearchText').show(); } }); $('#closeHeaderSearchModal').click(() => { $("headerSearchText").value = ''; $('#headerSearchModal').hide(); }) }); </script> <script type="text/javascript"> function validateEmail(emailField){ var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; if (reg.test(emailField.value) == false) { return false; }else{ return true; } } function supportreq(){ $('.support-form-container').show(); $('#support-form .what_you_looking_for').val(''); } </script>  <div class="family-Poppins"> <div class="row"> <div class="prod-banner"> <div class="col-md-6"> <div class="product-banner-heading"> <h1 class="h2"><span class="prod-banner-h-t1">Self-Service </span><br><span class="prod-banner-h-t2">Password Reset (SSPR)</span></h1> <p class="product-banner-text pd-tp-tw"><i class="fas fa-check-circle" style="color: #eb5424;"></i><span>  <b>Reduces IT Helpdesk Calls & Optimizes your IT Resources.</b></span></p> <p class="product-banner-text"><i class="fas fa-check-circle" style="color: #eb5424;"></i><span>  <b>Boosts enterprise security by eliminating risks from malicious sources.</b></span></p> <p class="product-banner-text"><i class="fas fa-check-circle" style="color: #eb5424;"></i><span>  <b>Enhances user experience & productivity with on-demand password reset facility.</b></span></p> <a href="#request-demo" class="btn primary-btn">Book a Demo</a> <a href="/iam/pricing" class="btn secondary-btn" target="_blank">Pricing</a> <br><br> </div> </div> <div class="col-md-6 text-center"> <br><br> <img class="product-banner-image image-responsive" width="550px" src="/images/sspr/sspr-banner.webp" alt="Self-Service Password Reset"> </div> </div> </div> <div class="container text-center"> <h2 class="product-page-heading">What is Self-Service Password Reset (SSPR)?</h2> <p class="textsec font-size-16px">Self-Service Password Reset (SSPR) for Active Directory and SaaS app enables users to independently reset their passwords, enhancing productivity and security while reducing IT Helpdesk workload. The SSPR solution streamlines <a href="/blog/password-management-best-practices/" target="_blank">password management</a> across on-premises and cloud environments, optimizing costs and improving overall user experience & IT efficiency.</p> </div> <br><br>  <div class="container-fluid margin-top-4em"> <div class="row deployment-section bg-dark"> <div class="deployment-content"> <h2 class="h2-heading var(white)">Flexible Deployment Options</h2> <p class="secondary-desc">Identity solutions from miniOrange can be easily deployed in your organization's existing environment.</p> <div class="pd-tp-tw"> <a href="https://www.miniorange.com/iam/free-trial" target="_blank" class="btn secondary-btn">Try Cloud</a> <a class="btn primary-btn" target="_blank" href="https://www.miniorange.com/iam/on-premise-identity-server/download">Download On-Premise</a> </div> </div> </div> </div> <br><br>  <div class="row container pd-tp-tr"> <div class="text-center"> <h2 class="product-page-heading">Reset your Password Securely Through SSPR</h2> <p class="textsec">With the adoption of cloud applications and bring your own device (BYOD) policies, users are no longer confined to their desktop systems for work. They utilize a variety of access points to stay productive. Self-Service Password Reset enables users to perform password reset and account unlock regardless of whether they're in the office, on the move, or at home.</p><br> </div> <div class="container"> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"> <i class="fas fa-mobile-alt prod-card-icon"></i> <h3 class="prod-card-header"><b>Mobile Devices</b></h3> <p>Second-factor authentication (MFA) techniques like authenticator apps, OTP via SMS/email, push notifications, security questions, and many others for android and ios devices.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"> <i class="fas fa-desktop prod-card-icon"></i> <h3 class="prod-card-header"><b>Login Screens</b></h3> <p>Provide users access to self-service password reset from the login prompts of Windows, macOS, Linux, Outlook Web Access, and Citrix Web Interface.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"> <i class="far fa-window-restore prod-card-icon"></i> <h3 class="prod-card-header"><b>Web browser</b></h3> <p>Allow users to securely self-reset their passwords in their directory, from any web browser, automatically update cached domain credentials remotely on their machines, and more.</p> </div> </div> </div> </div> </div>   <br><br>  <div class="rod-section"> <h2 class="product-page-heading h2 text-center">Features of Self-Service Password Reset (SSPR)</h2><br><br> <section class="tab-style"> <section class="tabs tabs-style-underline"> <ul class="tab-des"> <li id="pass" class="tab-us user-dir tabs-default"><a class="tab-link"><span class="span-idp"><h3><b>Password Management</span></a></b></h3></li> <li id="uds" class="tab-us user-dir"><a class="tab-link"><span class="span-idp"><h3><b>Universal Directory Self-Service</span></a></b></h3></li> </ul> </section><br> <section id="pass-section" class="user-directory-section active-section"> <div class="container row"> <div class="col-md-4 ol-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Special Characters</h3><br> <p>Encourage users to use special characters for strong authentication at the time of password reset.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Password expiration notification</h3><br> <p>Remind users of their upcoming password expiration date via email, SMS, and push notifications.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Policy for a strong password</h3><br> <p>Enforce fine-grained password policies for your directory that includes a password dictionary filter, a pattern checker, and more.</p> </div> </div> </div> </div> <div class="row container-fluid"> <div class="col-md-3 col-xs-12"> </div> <div class="col-md-3 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Easily change password</h3><br> <p>Allow users to reset and change their domain passwords easily in their present directories on their own.</p> </div> </div> </div> <div class="col-md-3 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Recover Password/ Username</h3><br> <p>Users can recover their passwords by answering challenge questions configured by an administrator.</p> </div> </div> </div> <div class="col-md-3 col-xs-12"> </div> </div> </section> <section id="uds-section" class="user-directory-section"> <div class="container row"> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Easily update directory</h3><br> <p>Automatically enroll users to the self password reset system, without requiring users to do anything with IdP, Database, etc.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Password synchronization</h3><br> <p>Synchronize directory password resets and changes with connected enterprise applications in real-time.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">User profile management</h3><br> <p>Manage your directory user profiles by forcing users to update their information when they login to the user portal.</p> </div> </div> </div> </div> <div class="row"> <div class="col-md-3 col-xs-12"> </div> <div class="col-md-3 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Directory authentication</h3><br> <p>Provide secure directory authentication for all enterprise applications such as Office 365 and Salesforce.</p> </div> </div> </div> <div class="col-md-3 col-xs-12"> <div class="app-specific-card"> <div class="prod-card-cont"><br> <h3 class="prod-card-header">Remote self-service</h3><br> <p>Enables remote users to manage their passwords in the directory, without calling the helpdesk with the help of an administrator.</p> </div> </div> </div> <div class="col-md-3 col-xs-12"> </div> </div> </div> </section> </section>  <br>  <div class="row benefits-section margin-top-1 pd-tp-tw" id="benefit"> <div class="container-fluid"> <h2 class="product-page-heading h2 text-center">Self-Service Password Reset (SSPR) Benefits</h2> <div class="row"> <div class="col-md-4 col-xs-12"> <div class="benefits-card-content"> <i class="fas fa-shield-alt prod-card-icon"></i> <h3><b>Enhanced security Posture</b></h3> <p class="text-justify">SSPR prevents unauthorized access by mandating verification of user identities via methods like security questions, mobile numbers/email IDs, biometrics, etc. It further heightens security with measures like CAPTCHA, limited attempts to answer security questions, etc. </p> </div> </div> <div class="col-md-4 col-xs-12"> <div class="benefits-card-content"> <i class="fas fa-redo prod-card-icon"></i> <h3><b>Easy Password Reset</b></h3> <p class="text-justify">Once authenticated, the user can set a new password. This process usually involves guidelines to ensure the new password is strong and secure.</p> </div> </div> <div class="col-md-4 col-xs-12"> <div class="benefits-card-content"> <i class="fas fa-gears prod-card-icon"></i> <h3><b>Seamless Integrations</b></h3> <p class="text-justify">SSPR is commonly integrated into a variety of systems including corporate networks, email services, CRM systems, and more. This integration allows for a seamless and consistent user experience across different platforms.</p> </div> </div> </div> <div class="row"> <div class="col-md-4 col-xs-12"> <div class="benefits-card-content"> <i class="fas fa-check prod-card-icon"></i> <h3><b>Convenience and Efficiency</b></h3> <p class="text-justify">By enabling users to reset their passwords on their own, SSPR reduces the workload on IT support teams and increases productivity by minimizing downtime for users who have forgotten their passwords.</p> </div> </div> <div class="col-md-4 col-xs-12"> <div class="benefits-card-content"> <i class="fas fa-sync prod-card-icon"></i> <h3><b>Access Recovery</b></h3> <p class="text-justify">It's a crucial tool for users who have lost access to their account due to forgotten passwords, ensuring continued access to critical applications and services.</p> </div> </div> <div class="col-md-4 col-xs-12"> <div class="benefits-card-content"> <i class="fas fa-tasks prod-card-icon"></i> <h3><b>Policy Compliance</b></h3> <p class="text-justify">SSPR solutions can be configured to enforce password policies, ensuring that new passwords comply with organizational security standards.</p> </div> </div> </div> </div> </div> </div>   <div class="container pd-tp-tr"> <div class="text-center"> <h2 class="product-page-heading">Enable MFA Across All User Logins</h2> </div><br> <div class="row"> <div class="col-md-4 col-xs-12"> <div class="prod-card usecase-card" data-link="/blog/multi-factor-authentication-mfa-for-active-directory-ad/"> <div class="prod-card-cont"> <i class="fas fa-database prod-card-icon"></i> <h3 class="prod-card-header"><b>MFA For Active Directory & Servers</b></h3><br> <p>Protect all Active Directory logins with MFA Security. Prevent unauthorized access to all servers by enabling MFA.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="prod-card usecase-card" data-link="/iam/solutions/remote-desktop-mfa"> <div class="prod-card-cont"> <i class="fas fa-desktop prod-card-icon"></i> <h3 class="prod-card-header"><b>MFA Security for Remote Desktop</b></h3><br> <p>Secure your Windows RDP logons, RD Gateway & SSH logins with Multi-Factor Authentication.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="prod-card usecase-card" data-link="/iam/solutions/vpn-mfa-multi-factor-authentication"> <div class="prod-card-cont"> <i class="fas fa-globe prod-card-icon"></i> <h3 class="prod-card-header"><b>Secure VPNs with MFA</b></h3><br> <p>Enable MFA on your VPN connections Like Fortinet, Cisco, SonicWall, PaloAlto, etc.</p> </div> </div> </div> </div> <div class="row"> <div class="col-md-4 col-xs-12"> <div class="prod-card usecase-card" data-link="/two-factor-authentication-(2fa)-for-rd-web"> <div class="prod-card-cont"> <i class="fas fa-window-restore prod-card-icon"></i> <h3 class="prod-card-header"><b>Securing OWA & RD Web with MFA</b></h3><br> <p>Prevent unauthorized access to OWA (Outlook on the Web) & RD Web connections.</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="prod-card usecase-card" data-link="/products/multi-factor-authentication-mfa"> <div class="prod-card-cont"> <i class="fab fa-microsoft prod-card-icon"></i> <h3 class="prod-card-header"><b>MFA for Microsoft Office 365 Cloud Apps</b></h3><br> <p>Enable SSO/MFA for all Office 365 apps on the cloud (Supporting SAML, OAuth, JWT, etc.)</p> </div> </div> </div> <div class="col-md-4 col-xs-12"> <div class="prod-card usecase-card" data-link="/iam/integrations/?id=vpn"> <div class="prod-card-cont"> <i class="fas fa-desktop prod-card-icon"></i> <h3 class="prod-card-header"><b>MFA For Virtual Computers & VDIs</b></h3><br> <p>Secure your Virtual Desktop Infrastructure (VDI) (like Citrix, VMWare, etc.) with MFA solution.</p> </div> </div> </div> </div> </div>  <script> function supportreq(){ $('.support-form-container').show(); 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Self-Service Password Reset (SSPR) for Active Directory (AD)