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Help and information | NX Bus Coventry

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class="offerCard__title" style="z-index:2"> Single tickets just &#163;2 </div> <div class="offerCard__subtitle" style="z-index:2"> Fares capped until 31st December 2023 </div> </div> <a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/single-tickets-reduced-until-31st-december-2023" class="nxdpa offerCard__link primaryButton primaryButton--red"> Find out more </a> </div> </div> </div> </div> <div class="col-md-4"> <div class="two_nav_offerCard"> <div class="offerCard offerCard--tall offerCard--has-bg lazy_click"> <div class="offerCard__overlay"></div> <div class="podTint" style="display: block; background-color: #0d2737; width: 100%; height: 100%;position: absolute; opacity: 0; z-index:1;"> </div> <div class="offerCard__content"> <div class="container"> <div class="offerCard__title" style="z-index:2"> NX Rewards </div> <div class="offerCard__subtitle" style="z-index:2"> Save on your next bus journey </div> </div> <a 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mobilePanel__link--all"> All services &amp; timetables </a></p> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> <div class="mobilePanel__nav mainlink" data-content="6"> <a class="mobilePanel__listitem mobilePanel__baxit" data-tab="1"><i class="fa fa-chevron-left" aria-hidden="true"></i>Menu</a> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Explore our region <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader1" style="display:block"> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/places-to-go" class="mobilePanel__link">Places to go </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/activity-stop" class="mobilePanel__link">Activity stop </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/explore/ways-to-pay-for-my-ticket" class="mobilePanel__link">Ways to pay for my ticket </a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Latest news <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader2" style="display:block"> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/news/national-express-west-midlands-and-zenob膿-scoop-national-environmental-innovation-award" class="mobilePanel__link">National Express West Midlands and Zenob膿 scoop national Environmental Innovation award </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/news/get-on-board-with-coventry-s-all-electric-buses" class="mobilePanel__link">Get on board with Coventry鈥檚 all electric buses </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/news/national-express-west-midlands-driver-crowned-uk-s-bus-driver-of-the-year" class="mobilePanel__link">National Express West Midlands driver crowned UK鈥檚 Bus Driver of the Year </a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Inspiration <i class="fa fa-caret-up fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader3" style="display:block"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader5" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader6" style="display:none"> </ul> </div> <div class="col-sm-12"> <p class="mobilePanel__listitem mobilePanel__spacing__other"></p> </div> </div> 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</a></li> </ul> </div> <div class="col-sm-12 openNav"> <a class="mobilePanel__listitem--subheader">Free travel passes <i class="fa fa-caret-down fa-nav" aria-hidden="true"></i></a> <ul class="mobilePanel__list nav_sub subheader2" style="display:none"> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/tickets-prices/seniors" class="mobilePanel__link">Free older person&#39;s travel pass </a></li> <li class="mobilePanel__listitem"><a href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/tickets-prices/disabled-persons-travel-pass" class="mobilePanel__link">Free disabled person&#39;s travel pass </a></li> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader3" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul class="mobilePanel__list nav_sub subheader4" style="display:none"> </ul> </div> <div class="col-sm-12 openNav"> <ul 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href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/our-operating-area"> <div class="destinationGroup__block__img lazy" data-src="/web/20231210191208oe_/https://nxbus.co.uk/media/3478/cov-bus-passes.jpg"></div> <div class="destinationGroup__block__overlay"></div> <div class="podTint" style="display: block; background-color: #000000; width: 100%; height: 100%;position: absolute; opacity: 0; z-index:1;"> </div> <h3 class="destinationGroup__block__title" style="z-index:2">Our operating area</h3> </a> </div> <div class="destinationGroup__block destinationGroup__block--pricetag"> <a class="destinationGroup__block__wrap nxmhpa" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/ways-to-pay"> <div class="destinationGroup__block__img lazy" data-src="/web/20231210191208oe_/https://nxbus.co.uk/media/6908/ways-to-pay-mobile-blog.jpg"></div> <div class="destinationGroup__block__overlay"></div> <h3 class="destinationGroup__block__title" style="z-index:2">Ways to pay</h3> </a> </div> </div> </div> </div> <div class=""> <div data-group-name="" data-title="" data-role="container" class="--container-full-width container__clear"> <div class="--container-100 row" style="margin:0 5px"> <div class="sectionGroup__block"> <div class="sectionGroup__block__summary"> </div> </div> </div> </div> </div> <div class=""> <div data-group-name="" data-title="" data-role="container" class="--container-50-50 container__clear"> <div class="--container-50 --container-50-left col-md-6"> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion grouped--accordion hasNoSubLabel" data-group-name="About NX Coventry" data-open-this-tab="True"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> About us <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>Discover more about one of the UK's largest bus operators...</p> <ul> <li><a data-udi="umb://document/17870d821feb4bac98156d98f3e57b66" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/about-us" title="About us">About us</a></li> <li><a data-udi="umb://document/d216fa3f7ab84aaf9c01fb20eb3d3820" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/west-midlands-bus-passengers-charter" title="Customer charter">Passenger charter</a></li> <li><a data-udi="umb://document/b0fe61dbdfd042f59f9ab35b746f7772" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/safer-travel-partnership" title="Safer travel partnership">Safer travel聽partnership</a></li> <li><a data-udi="umb://document/25348636ff3b4412b7cb8a92b9f5e1e1" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/disability-awareness-accessibility" title="Disability awareness &amp; accessibility">Disability awareness &amp; accessibility</a></li> <li><a data-udi="umb://document/4f0634aedb8b4077bf33c53bf9f74a92" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/activity-stop" title="Activity stop">Activity stop</a></li> <li><a data-udi="umb://document/badf7ed043154e489b8b374fd904b3dd" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/explore" title="Explore">Read our blog</a></li> <li><a rel="noopener noreferrer" href="http://web.archive.org/web/20231210191208/https://careers.nationalexpress.com/" target="_blank" title="Careers">Careers</a></li> <li><a data-udi="umb://document/27701d6f2adc47f1bdebd4c7eeacbf6d" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/advertising-on-our-buses-tickets" title="Advertising on our buses &amp; tickets">Advertising on our buses<span>聽</span>&amp;<span>聽</span>tickets</a></li> </ul> </div> </div> </div> </div> <div class="--container-50 --container-50-right col-md-6"> <div class="sectionGroup__block no-gaps sectionGroup__block__accordion grouped--accordion hasNoSubLabel" data-group-name="Policies &amp; statements" data-open-this-tab="True"> <div class="sectionGroup__block--accordion--new--grey bus--accordion--grey "> <h3 class="sectionGroup__block__accordion__title"> Policies &amp; statements <button class="sectionGroup__block__accordion__icon accordion--arrow "> <i class="accordionIcon fa fa-caret-down" aria-hidden="true"></i> </button> </h3> <div class="sectionGroup__block__accordion__text"> <p>Discover what we do to ensure our services are fair for all...</p> <ul> <li><a data-udi="umb://document/08e8186bae8e446b8cbe43edddd07556" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/passenger-promise-rights" title="Passenger promise &amp; rights">Passenger promise &amp; rights</a></li> <li><a data-udi="umb://document/f32bfc5cd4624313bd08751277af2f4d" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/conditions-of-carriage" title="Conditions of carriage">Conditions of carriage</a></li> <li><a data-udi="umb://document/b5777cf7386f49f6bba1726746cb4c25" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/ticket-terms-conditions" title="Ticket terms &amp; conditions">Ticket terms &amp; conditions</a></li> <li><a data-udi="umb://document/e1554b85ff624ad1b09cbbcae6f352d8" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/cash-fares-faretables" title="Cash fares - faretables">Cash fares - Faretables</a></li> <li><a data-udi="umb://document/81e802db80e04127b20a14bfe0479a8e" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/environmental-policy" title="Environmental policy">Environmental policy</a></li> <li><a data-udi="umb://document/fda69cbc4b384187bf0fbb7c921817b9" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/corporate-governance-policy" title="Corporate governance policy">Corporate governance policy</a></li> <li><a data-udi="umb://document/efb5e405eee8495ea9712e58338df062" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/modern-slavery-human-trafficking-statement" title="Modern slavery &amp; human trafficking statement">Modern slavery聽statement</a></li> <li><a data-udi="umb://document/7f480348dfa0460fb8361f9de6800e91" href="http://web.archive.org/web/20231210191208/https://nxbus.co.uk/coventry/help-information/gender-pay" title="Gender pay">Gender 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