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We'd love to hear your thoughts.</p> <p class="description">Whether positive or negative, your feedback helps us continually improve the Tek.com experience. Let us know if you're having trouble or if we're doing an outstanding job.</p> <p><a href="https://www.surveygizmo.com/s3/4165364/www-nps-web-survey" class="btn" target="_blank" rel="noopener noreferrer">Tell us what you think</a></p> </div> </div> </div> </div> </div> </div> <div class="banner banner--hero"> <div class="banner__img"> <picture><source media="all and (min-width: 1280px)" data-srcset="/-/media/images/services/repair/tektronix_field-services_header_2000x400.jpg?w=1920"><source media="all and (min-width: 992px)" data-srcset="/-/media/images/services/repair/tektronix_field-services_header_2000x400.jpg?w=1280"><source media="all and (min-width: 767px)" data-srcset="/-/media/images/services/repair/tektronix_field-services_header_2000x400.jpg?w=992"><source media="all and (min-width: 544px)" data-srcset="/-/media/images/services/repair/tektronix_field-services_header_2000x400.jpg?w=767"><source media="all and (min-width: 0px)" data-srcset="/-/media/images/services/repair/tektronix_field-services_header_2000x400.jpg?w=544"><img src="/patternlab/images/transparent-pixel.png" alt="Field Services Repair" width="2000" height="400" data-src="/-/media/images/services/repair/tektronix_field-services_header_2000x400.jpg?h=400&iar=0&w=2000" class="lazy"></picture> </div> <div class="banner-container left-middle"> <div class="banner__text title-color--white"> <div class="title-caption"> <p></p> </div> <h1>Factory Repair Services</h1> </div> </div> </div> <div class="container"> <div id="block-tektronix-breadcrumbs" class="block"> <nav role="navigation"> <ol itemscope="" itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <span itemprop="name">Repair Services for Tektronix & Keithley Instruments</span> <meta itemprop="position" content="0" /> </li> </ol> </nav> </div> <div class="row fifty-fifty-full-width-split-component "> <div class="container"> <div class="row "> <div class="col-sm-12 col-md-6"> <div class=""> <h3>Tektronix Test Equipment Repair Services</h3> <p>At the heart of our Tektronix Repair Services lies a steadfast commitment to revitalizing your Tektronix and Keithley instruments, ensuring they perform at their peak, just as they did when first unboxed.</p> <p>Our team of certified technicians, equipped with genuine parts and in-depth knowledge of Tektronix and Keithley technologies, guarantees a repair service that not only fixes the issue at hand but also enhances the overall performance and longevity of your equipment.</p> <p><a class="btn btn--green" href="/en/services/test-equipment-repair/rma-request">REQUEST FACTORY REPAIR SERVICE</a></p> </div> </div> <div class="col-sm-12 col-md-6"> <div class=""> <picture><source media="all and (min-width: 544px)" data-srcset="/-/media/images/services/repair/tektronix-field-services_factory-service-plans_600x330.jpg?w=600"><source media="all and (min-width: 0px)" data-srcset="/-/media/images/services/repair/tektronix-field-services_factory-service-plans_600x330.jpg?w=544"><img src="/patternlab/images/transparent-pixel.png" alt="Field Services Factory Service Plan" width="600" height="330" data-src="/-/media/images/services/repair/tektronix-field-services_factory-service-plans_600x330.jpg?h=330&iar=0&w=600" class="lazy"></picture> </div> </div> </div> </div> </div> <div class="row fifty-fifty-full-width-split-component bg-color--light-grey "> <div class=""> <div class="row "> <div class="col-sm-12 col-md-6"> <div class=""> <picture><source media="all and (min-width: 544px)" data-srcset="/-/media/images/services/repair/tektronix-field-services_on-demand-fixed-price_600x330.jpg?w=600"><source media="all and (min-width: 0px)" data-srcset="/-/media/images/services/repair/tektronix-field-services_on-demand-fixed-price_600x330.jpg?w=544"><img src="/patternlab/images/transparent-pixel.png" alt="Field Service On Demand Fixed Price" width="600" height="330" data-src="/-/media/images/services/repair/tektronix-field-services_on-demand-fixed-price_600x330.jpg?h=330&iar=0&w=600" class="lazy"></picture> </div> </div> <div class="col-sm-12 col-md-6"> <div class=""> <h3>On-Demand Fixed Price Repair</h3> <p>Choosing our Tektronix Repair Services means opting for minimal downtime, maximized instrument performance, and the assurance that your critical equipment is in expert hands. Our fixed price repair services are available on-demand while guaranteeing the fastest possible turnaround time. The quoted price includes all necessary time and materials. If only minor repairs are required, you may pay a lower fixed amount instead of the original quoted fixed price. Any repairs will include a <a href="/en/services/calibration-services/factory-verified-calibration-services">factory verified calibration</a>, firmware updates, preventative maintenance checks, and a 90-day service warranty.</p> </div> </div> </div> </div> </div> <div class="row fifty-fifty-full-width-split-component "> <div class=""> <div class="row "> <div class="col-sm-12 col-md-6"> <div class=""> <h3>Factory Service Plans</h3> <p>Tektronix Factory Service Plans offer exceptional value by providing comprehensive coverage and support for Tektronix and Keithley products. These service plans are designed to protect investments, minimize downtime, cut down on administrative hassle, and ensure the long-term performance and reliability of the equipment. Our service plans offer peace of mind and convenience, can be purchased throughout the useful life of your instrument and provide cost savings of up to 80% compared to a single fixed price repair. Learn more about our service plan portfolio here:</p> <p><a href="/en/services/factory-service-plans">Learn more about service plans</a></p> </div> </div> <div class="col-sm-12 col-md-6"> <div class=""> <picture><source media="all and (min-width: 544px)" data-srcset="/-/media/images/services/repair/tektronix-field-services_test-equipment-repair_600x330.jpg?w=600"><source media="all and (min-width: 0px)" data-srcset="/-/media/images/services/repair/tektronix-field-services_test-equipment-repair_600x330.jpg?w=544"><img src="/patternlab/images/transparent-pixel.png" alt="Field Service Test Equipment Repair" width="600" height="330" data-src="/-/media/images/services/repair/tektronix-field-services_test-equipment-repair_600x330.jpg?h=330&iar=0&w=600" class="lazy"></picture> </div> </div> </div> </div> </div> <div class="row fifty-fifty-full-width-split-component bg-color--light-grey "> <div class=""> <div class="row "> <div class="col-sm-12 col-md-6"> <div class=""> <picture><img src="/patternlab/images/transparent-pixel.png" alt="Understanding Risks" width="540" height="260" data-src="/-/media/images/services/repair/tektronix-field-services_understanding-risks_540x260.jpg?h=260&iar=0&w=540" class="lazy"></picture> <div> <h4> </h4> <h4>Understanding the Risks of 3rd Party Equipment Repair </h4> </div> <div> <p>Discover how choosing a 3rd party for repair of your test and measurement equipment can be costly and increase the risk of further damage on your critical devices. By choosing Tektronix for service, you are utilizing factory trained technicians, procedures, certified parts and materials.</p> <p><a class="btn" href="/en/blog/understanding-the-risks-of-3rd-party-equipment-repair-services">Learn More</a></p> </div> </div> </div> <div class="col-sm-12 col-md-6"> <div class=""> <picture><img src="/patternlab/images/transparent-pixel.png" alt="Total Cost of Ownership" width="540" height="260" data-src="/-/media/images/services/repair/tektronix-field-services_total-cost-of-ownership_540x260.jpg?h=260&iar=0&w=540" class="lazy"></picture> <div> <h4> </h4> <h4>Instrument Service and the Total Cost of Ownership</h4> </div> <div> <p>Learn how to improve your Total Cost of Ownership (TCO) by reducing unplanned downtime and expense. Discover the strategies and the benefits associated with a variety of instrument service plans, ranging from warranty extension to accident protection to instrument calibration. </p> <p><a class="btn" href="/en/video/webinar/instrument-service-and-the-total-cost-of-ownership">Watch Now</a></p> </div> </div> </div> </div> </div> </div> </div><div class="redesign-2021"> <div class="container sup-lrn"> <div class="row"> <div class="col-xs-12 col-lg-4"> <a class="redesign-card-2021--link" href="/en/services/factory-service-plans"> <div class="redesign-card-2021 redesign-card-2021--mini"> <picture><img src="/patternlab/images/transparent-pixel.png" alt="warranty" width="347" height="165" data-src="/-/media/retention-campaign/warranty.png?h=165&iar=0&w=347" class="lazy"></picture> <div class="text-container"> <h2 class="headline"> </h2> <h3 class="heading"> Factory Service Plans </h3> <p class="description"> Ensure your equipment is covered from the risk of downtime with an instrument protection plan or a prepaid calibration plan. </p> <button class="btn btn-text"><span class="btn-text">View Factory Service Plans</span></button> </div> </div> </a> </div><div class="col-xs-12 col-lg-4"> <a class="redesign-card-2021--link" href="/en/buy/request-parts-information"> <div class="redesign-card-2021 redesign-card-2021--mini"> <picture><img src="/patternlab/images/transparent-pixel.png" alt="request repair" width="347" height="165" data-src="/-/media/retention-campaign/icons/request-repair_347x165.png?h=165&iar=0&w=347" class="lazy"></picture> <div class="text-container"> <h2 class="headline"> </h2> <h3 class="heading"> Parts </h3> <p class="description"> Request information on genuine Tektronix parts and materials. </p> <button class="btn btn-text"><span class="btn-text">Request Parts</span></button> </div> </div> </a> </div><div class="col-xs-12 col-lg-4"> <a class="redesign-card-2021--link" href="/en/services/test-equipment-repair/warranty-status-search"> <div class="redesign-card-2021 redesign-card-2021--mini"> <picture><img src="/patternlab/images/transparent-pixel.png" alt="check status" width="347" height="165" data-src="/-/media/retention-campaign/icons/check-status_347x165.png?h=165&iar=0&w=347" class="lazy"></picture> <div class="text-container"> <h2 class="headline"> </h2> <h3 class="heading"> Factory Warranty Status </h3> <p class="description"> View your equipment's current warranty status and warranty expiration date. With this tool you can also view your equipment's Recommended Calibration Interval, current support status, and available service contracts. </p> <button class="btn btn-text"><span class="btn-text">CHECK WARRANTY STATUS</span></button> </div> </div> </a> </div> </div> </div> </div> <div class="redesign-2021"> <div class="container sup-lrn"> <div class="row"> <div class="col-xs-12 col-lg-4"> <a class="redesign-card-2021--link" href="/en/services/test-equipment-repair/rma-status-search"> <div class="redesign-card-2021 redesign-card-2021--mini"> <picture><img src="/patternlab/images/transparent-pixel.png" alt="track" width="347" height="165" data-src="/-/media/retention-campaign/track.png?h=165&iar=0&w=347" class="lazy"></picture> <div class="text-container"> <h2 class="headline"> </h2> <h3 class="heading"> RMA Status </h3> <p class="description"> Have an open RMA? Track the status of your Factory Repair or Calibration using our RMA status search tool. </p> <button class="btn btn-text"><span class="btn-text">CHECK RMA Status</span></button> </div> </div> </a> </div><div class="col-xs-12 col-lg-4"> <a class="redesign-card-2021--link" href="/en/support/contact-technical-support"> <div class="redesign-card-2021 redesign-card-2021--mini"> <picture><img src="/patternlab/images/transparent-pixel.png" alt="technical support" width="347" height="165" data-src="/-/media/retention-campaign/technical-support.png?h=165&iar=0&w=347" class="lazy"></picture> <div class="text-container"> <h2 class="headline"> </h2> <h3 class="heading"> Technical Support </h3> <p class="description"> Have a question about your Tektronix or Keithley Product? Tektronix Technical Support professionals are trained experts in specific products, technologies and applications who excel at resolving complex technical issues. </p> <button class="btn btn-text"><span class="btn-text">Contact Technical Support</span></button> </div> </div> </a> </div><div class="col-xs-12 col-lg-4"> <a class="redesign-card-2021--link" href="/en/buy/encore"> <div class="redesign-card-2021 redesign-card-2021--mini"> <picture><img src="/patternlab/images/transparent-pixel.png" alt="calbration" width="347" height="165" data-src="/-/media/retention-campaign/icons/calibration_347x165.png?h=165&iar=0&w=347" class="lazy"></picture> <div class="text-container"> <h2 class="headline"> </h2> <h3 class="heading"> Encore Refurbished Equipment </h3> <p class="description"> Tektronix Encore means we have tested, calibrated and reconditioned our products to original factory specs. The latest firmware and accessories are always included – so they are just like new. 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