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<span class="currentPage-breadcrumb hidden-print"> Freedom of information<i class="fa fa-angle-right"></i> </span> <div id="navbar" class="collapse navbar-collapse"> <div class="arrow-nav"></div> <ul> <li data-theme="dark-torquoise" data-hero-id="1170" class="nav-item__home "> <a href="/" aria-label="Home"> <div class="text">Home</div><i class="fa fa-home"></i> </a> </li> <li data-theme="red" class="nav-item " data-hero-id="1233"> <a href="/your-hospitals/">Your hospitals</a> <!-- Nav Override for Mobile View--> <!--Mobile View Main Nav--> <ul class="sub-menu"> <li class=""> <a href="/your-hospitals/frimley-park/">Frimley Park</a> <ul class="sub-level"> <li><a href="/your-hospitals/frimley-park/raac-planks-at-frimley-park/">RAAC planks at Frimley Park</a></li> <li><a href="/your-hospitals/frimley-park/new-frimley-park-hospital/">New Frimley Park Hospital</a></li> </ul> </li> <li class=""> <a href="/your-hospitals/heatherwood/">Heatherwood</a> <ul class="sub-level"> <li><a 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href="/your-visit/inpatients-guide/call-4-concern/">Call 4 Concern</a></li> </ul> </li> <li class="has-children"> <a href="/your-visit/outpatients-guide/">Outpatients guide</a> <ul class="sub-level"> <li><a href="/your-visit/outpatients-guide/video-clinics/">Video clinics</a></li> <li><a href="/your-visit/outpatients-guide/patient-initiated-follow-up-appointments/">Patient Initiated Follow Up appointments</a></li> <li><a href="/your-visit/outpatients-guide/welcome-kiosks-outpatient-check-in/">Welcome kiosks - outpatient check-in</a></li> </ul> </li> <li class="has-children"> <a href="/your-visit/keeping-you-safe/">Keeping you safe</a> <ul class="sub-level"> <li><a href="/your-visit/keeping-you-safe/making-your-stay-with-us-safe/">Making your stay with us safe</a></li> <li><a href="/your-visit/keeping-you-safe/infection-prevention-and-control/">Infection prevention and control</a></li> </ul> </li> <li class="has-children"> <a href="/your-visit/privacy-policy-how-we-use-your-information/">Privacy Policy - how we use your information</a> </li> <li class=""> <a href="/your-visit/friends-and-family-test/">Friends and family test</a> </li> </ul> </div> </div> <div class="col-md-8"> <div class="hero-content"> <div class="desc">Your visit</div> </div> </div> </div> </div> </div> <div class="page-hero sec-dark-green" data-hero-content="1186"> <div class="bg-img-container" style="background-image:url(/media/6605/services.jpg)"></div> <div class="container"> <div class="row hero-content__wrapper"> <div class="col-sm-6 col-md-4"> <div class="hero-menu-block"> <ul class="bd"> </ul> </div> </div> <div class="col-md-8"> <div class="hero-content"> <div class="desc">Services</div> <div data-url="/umbraco/api/servicesapi/getserviceslist" class="alphabet-links"> <div class="hd">A-Z of Services</div> <ul> <li> <a href="/services?l=a#alphabet-letter-a" data-alphabet="a">a</a> </li> <li> <a href="/services?l=b#alphabet-letter-b" data-alphabet="b">b</a> </li> <li> <a href="/services?l=c#alphabet-letter-c" data-alphabet="c">c</a> </li> <li> <a href="/services?l=d#alphabet-letter-d" data-alphabet="d">d</a> </li> <li> <a href="/services?l=e#alphabet-letter-e" data-alphabet="e">e</a> </li> <li> <a href="/services?l=f#alphabet-letter-f" data-alphabet="f">f</a> </li> <li> <a href="/services?l=g#alphabet-letter-g" data-alphabet="g">g</a> </li> <li> <a href="/services?l=h#alphabet-letter-h" data-alphabet="h">h</a> </li> <li> <a href="/services?l=i#alphabet-letter-i" data-alphabet="i">i</a> </li> <li> <a href="/services?l=j#alphabet-letter-j" data-alphabet="j">j</a> </li> <li> <a href="/services?l=k#alphabet-letter-k" data-alphabet="k">k</a> </li> <li> <a href="/services?l=l#alphabet-letter-l" data-alphabet="l">l</a> </li> <li> <a href="/services?l=m#alphabet-letter-m" data-alphabet="m">m</a> </li> <li> <a href="/services?l=n#alphabet-letter-n" data-alphabet="n">n</a> </li> <li> <a href="/services?l=o#alphabet-letter-o" data-alphabet="o">o</a> </li> <li> <a href="/services?l=p#alphabet-letter-p" data-alphabet="p">p</a> </li> <li> <a href="/services?l=q#alphabet-letter-q" data-alphabet="q">q</a> </li> <li> <a href="/services?l=r#alphabet-letter-r" data-alphabet="r">r</a> </li> <li> <a href="/services?l=s#alphabet-letter-s" data-alphabet="s">s</a> </li> <li> <a href="/services?l=t#alphabet-letter-t" data-alphabet="t">t</a> </li> <li> <a href="/services?l=u#alphabet-letter-u" data-alphabet="u">u</a> </li> <li> <a href="/services?l=v#alphabet-letter-v" data-alphabet="v">v</a> </li> <li> <a href="/services?l=w#alphabet-letter-w" data-alphabet="w">w</a> </li> <li> <a href="/services?l=x#alphabet-letter-x" data-alphabet="x">x</a> </li> <li> <a href="/services?l=y#alphabet-letter-y" data-alphabet="y">y</a> </li> <li> <a href="/services?l=z#alphabet-letter-z" data-alphabet="z">z</a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="page-hero 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class="has-children"> <a href="/careers/library-services/">Library services</a> <ul class="sub-level"> <li><a href="/careers/library-services/about-us/">About Us</a></li> <li><a href="/careers/library-services/library-news/">Library news</a></li> <li><a href="/careers/library-services/staying-up-to-date/">Staying Up-to-Date</a></li> <li><a href="/careers/library-services/search-skills/">Search skills</a></li> <li><a href="/careers/library-services/find-a-book/">Find a Book</a></li> <li><a href="/careers/library-services/library-faqs/">Library FAQs</a></li> <li><a href="/careers/library-services/recommend-a-book/">Recommend a book</a></li> <li><a href="/careers/library-services/request-a-book-or-article/">Request a book or article</a></li> <li><a href="/careers/library-services/apprenticeship/">Apprenticeship</a></li> <li><a href="/careers/library-services/find-an-article-or-a-journal/">Find an Article or a Journal</a></li> </ul> </li> </ul> </div> </div> <div class="col-md-8"> <div class="hero-content"> <div class="desc">Careers</div> </div> </div> </div> </div> </div> <div class="page-hero sec-dodge-blue" data-hero-content="1254"> <div class="bg-img-container" style="background-image:url(/media/1233/gps-opt.jpg)"></div> <div class="container"> <div class="row hero-content__wrapper"> <div class="col-sm-6 col-md-4"> <div class="hero-menu-block"> <ul class="bd"> <li> <a href="/gps/login/">Login to GP centre</a> </li> <li> <a href="/careers/clinical-education/education-centres/postgraduate-education-centre/gp-vts/">GP Lectures</a> </li> </ul> </div> </div> <div class="col-md-8"> <div class="hero-content"> <div class="desc">GPs</div> </div> </div> </div> </div> </div> <div class="page-hero sec-deep-pink" data-hero-content="1171"> <div class="bg-img-container" style="background-image:url(/media/7125/website-hero-images-2.png)"></div> <div class="container"> <div class="row hero-content__wrapper"> <div class="col-sm-6 col-md-4"> <div class="hero-menu-block"> <ul class="bd"> </ul> </div> </div> <div class="col-md-8"> <div class="hero-content"> <div class="desc">News</div> </div> </div> </div> </div> </div> </header> <!-- Warning Message --> <div class="container"></div> <div class="container"> <div class="page-breadcrumb hidden-print"> <div class="row"> <div class="col-md-9"> <ul> <li><a href="/">Home</a></li> <li><a href="/about-us/">About us</a></li> <li><a href="/about-us/freedom-of-information/">Freedom of information</a></li> </ul> </div> <div class="col-md-3"> <div style="width:100%;text-align:right;"> <!--new print button--> <button type="button" onClick="window.print()" class="btn btn-primary hidden-print"><i class="fa fa-print" style="margin-right:8px;"></i>PRINT PAGE</button> </div> </div> </div> </div> </div> <!--class 'page-content' taken out as it makes the block styles wrong--> <div class=""> <div > <div class='container'> <div class="row clearfix"> <div class="page-content"> <div class="col-md-9 "> <h3>The Freedom of Information (FOI) Act 2000 publication scheme gives people the right to access information held by the Trust.</h3> <p><span class="leading">The Trust's Publication Scheme is divided into聽seven sections:</span></p> <p><a href="/about-us/freedom-of-information/who-we-are-and-what-we-do/" title="Who we are and what we do">A. Who we are and what we do</a><br /><a href="/about-us/freedom-of-information/what-we-spend-and-how-we-spend-it/" title="What we spend and how we spend it">B. What we spend and how we spend it</a><br /><a href="/about-us/freedom-of-information/what-our-priorities-are-and-how-we-are-doing/" title="What our priorities are and how we are doing">C. What are our priorities and how are we doing</a><br /><a href="/about-us/freedom-of-information/how-we-make-decisions/" title="How we make decisions">D. How we make decisions</a><br /><a href="/about-us/freedom-of-information/our-policy-and-procedure/" title="Policy and procedure">E. Policy and procedure</a><br /><a href="/about-us/freedom-of-information/lists-and-registers/" title="Lists and registers">F. Lists and registers</a><br /><a href="/about-us/freedom-of-information/the-services-we-offer/" title="The services we offer">G. The services we offer</a></p> <p>Where information is not available via this website, FOI requests can be made by emailing fhft.foi@nhs.net. We will respond to your request within 20 working days of receiving the request.</p> <p>When processing your request, we are reliant on Subject Matter Experts to be able to provide information to your specific questions raised. However, for the foreseeable future our staff will be focused solely on supporting front line staff in any way that they can and will have very limited time for administrative duties.</p> <p>We are sorry that this may cause a delay in you receiving a response to your request. We will strive to respond to as many requests as we can where we receive the relevant input required.</p> <p>If you are requesting copies of your medical records please email fhft.request.records@nhs.net</p> <p><strong>We are not required to make information routinely available when:</strong></p> <ul> <li>We do not hold the information requested</li> <li>The information is exempt from disclosure under legislation (such as the Freedom of Information Act 2000 or the Data Protection Act (GDPR), e.g. personal data, confidential information or information that is commercially sensitive</li> <li>The Trust cannot easily access the information and it would take too much time to provide .</li> </ul> <p>The Freedom of Information Act does not change the right of patients to protection of their patient confidentiality in accordance with Article 8 of the Human Rights Convention, the Data Protection Act聽(GDPR) and common law. <br />Maintaining the legal right to patient confidentiality continues to be an important commitment on our part. <br />To help with this, we have appointed someone who is called a Caldicott Guardian, and who has responsibility to ensure the protection of patient confidentiality throughout the Trust in accordance with your legal rights.</p> <table border="0" cellpadding="4" style="width: 80%;"><caption> <h3>Caldicott guardian</h3> </caption> <tbody> <tr> <td> <p style="text-align: center;"><strong>Our Caldicott guardian is:</strong></p> </td> <td> <p style="text-align: center;"><strong>Our senior information risk owner is:</strong></p> </td> </tr> <tr> <td> <p>Dr Timothy Ho, Chief Medical Officer<br />Frimley Health NHS Foundation Trust <br />Portsmouth Road <br />Frimley<br />Surrey GU16 7UJ<br />Tel: 0300 614 5000 (switchboard)</p> </td> <td> <p style="text-align: center;"><strong>To be announced in due course</strong></p> </td> </tr> </tbody> </table> <h3>Charges for information listed in the Publication Scheme</h3> <p>Most of the information listed in the Publication Scheme will be provided at no charge, such as information on the Trust website; this is clearly stated in the Scheme. <br />The Trust may make a charge for photocopies/print-outs of documents, copies on formats such as CD-ROM / disks and postage. <br />You will be informed of the exact charge before the information is provided. <br />We will require payment before providing the information.</p> <h3>Complaints about the Publication Scheme</h3> <p>Frimley Health NHS Trust Publication Scheme will be reviewed on an annual basis. <br />Certain elements may be updated throughout the year where practical and possible. If you have any comments, queries or complaints about the Frimley Health NHS Trust Publication Scheme or the processing of your request please address these to:</p> <p>Nicola Gould<br />Associate Director of Information Governance<br />Frimley Health NHS Foundation Trust<br />Heatherwood Hospital 聽<br />Ascot SL5 7GB</p> <p>Email: <a href="mailto:fhft.foi@nhs.net">fhft.foi@nhs.net</a></p> <p>Alternatively, you are entitled to appeal to the Information Commissioner (Tel: 01625 545 745). Further details can be found at聽<a href="http://www.ico.org.uk/foicomplaints">www.ico.org.uk/foicomplaints</a></p> <p>The Information Commissioners Office enforces and oversees the Data Protection Act, the Freedom of Information Act, the Environmental Information Regulations and the Privacy and Electronic Communications Regulations.</p> <p>To find out more about the information rights in the public interest visit <a href="http://www.ico.org.uk">www.ico.org.uk</a></p> </div> <div class="col-md-3 sidebar "> <div class="tab-content__wrapper"> <ul role="tablist" class="nav nav-tabs"> <li role="presentation" class=" active hidden-print"> <a href="#tab0" aria-controls="tab0" role="tab" data-toggle="tab">FOI sections</a> </li> </ul> <div class="tab-content"> <h1 class="tab-content-block" style="display:none">FOI sections</h1> <div id="tab0" role="tabpanel" class="tab-pane active tab-content-block"> <p><a href="/about-us/freedom-of-information/who-we-are-and-what-we-do/" title="Who we are and what we do">A. Who we are and what we do</a></p> <p><a href="/about-us/freedom-of-information/what-we-spend-and-how-we-spend-it/" title="What we spend and how we spend it">B. What we spend and how we spend it</a></p> <p><a href="/about-us/freedom-of-information/what-our-priorities-are-and-how-we-are-doing/" title="What our priorities are and how we are doing">C. What our priorities are and how we are doing</a></p> <p><a href="/about-us/freedom-of-information/how-we-make-decisions/">D. How we make decisions</a></p> <p><a href="/about-us/freedom-of-information/our-policy-and-procedure/" title="Policy and procedure">E. Policy and procedure</a></p> <p><a href="/about-us/freedom-of-information/lists-and-registers/" title="Lists and registers">F. Lists and registers</a></p> <p><a href="/about-us/freedom-of-information/the-services-we-offer/" title="The services we offer">G. The services we offer</a></p> <p>聽</p> <p>聽</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <!--unable to update style.css so created styles within tags - move when possible--> <style> @media only screen and (max-width: 500px) { .bottom-print-btn { position: fixed; left: 0; bottom: 10px; z-index: 40; width: 100%; } } </style> <div class="container bottom-print-btn"> <button type="button" style="margin-top:1%;" onClick="window.print()" class="btn btn-primary hidden-print"><i class="fa fa-print" style="margin-right:8px;"></i>PRINT PAGE</button> </div> <!--Related Content Stuff--> <!--Mini Sitemap--> <footer class="footer ft-menu-block hidden-print"> <div class="container"> <div class="row"> <div class="col-md-12"> </div> <div class="col-md-3"> <div class="ft-menu-item"> <h4 class="hd">Your hospitals</h4> <ul class="bd"> <li> <a href="/your-hospitals/frimley-park/">Frimley Park</a> </li> <li> <a href="/your-hospitals/heatherwood/">Heatherwood</a> </li> <li> <a href="/your-hospitals/wexham-park/">Wexham Park</a> </li> </ul> </div> </div> <div class="col-md-3"> <div class="ft-menu-item"> <h4 class="hd">Your visit</h4> <ul class="bd"> <li> <a href="/your-visit/visiting-times/">Visiting times</a> </li> <li> <a href="/your-visit/help-with-your-visit/">Help with your visit</a> </li> <li> <a href="/your-visit/get-in-touch-contact-us/">Get in touch - 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