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The Ultimate Guide to Starting a Volunteer Program

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<div class="fixed-header-spacer" style="height: 125px;"></div> </div> <main id="main-content" class="body-container-wrapper"> <div class="body-container body-container--blog-post "> <div id="hs_cos_wrapper_banner" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="module--hero"> <div class="hero hero--banner hero--centered module--min-height-small module--flex module--content-width items-end "> </div> </div> <div class="hero__content hero__content-overlap hero--blog-post"> <div class="blog_breadcrumbs"> <div class="container"> <p> <a href="https://www.galaxydigital.com/blog">Blog Home</a> <span class="seperator">›</span> <span class="breadcrumb_last" aria-current="page"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Starting a Volunteer Program from Scratch: The Ultimate Guide</span></span> </p> </div> </div> <div class="content-wrapper"> <h6 class="preheader blue">Article</h6> <h1><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Starting a Volunteer Program from Scratch: The Ultimate Guide</span></h1> </div> </div> </div> <div class="content-wrapper"> <article class="blog-post"> <div class="blog-cta blog-cta-container post-blog-cta-container"> <div class="blog-cta__content"> <h6>Free volunteer program planning worksheet</h6> </div> <div class="blog-cta__button"> <a class="button button__accent" role="button" aria-label="Open Popup" data-micromodal-trigger="popup"> Download </a> </div> </div> <div class="blog-post__details"> <div class="blog-index__post-author content__author"> by <a href="https://www.galaxydigital.com/blog/author/rachel-ayotte" class="content__author-link" rel="author"> <div class="blog-index__post-author-image-wrapper"> <img class="blog-index__post-author-image" src="https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=48&amp;height=48&amp;name=Volunteer%20Engagement%20Planning%20Guide.png" loading="lazy" width="48" height="48" alt="Picture of Rachel Ayotte" srcset="https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=24&amp;height=24&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 24w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=48&amp;height=48&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 48w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=72&amp;height=72&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 72w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=96&amp;height=96&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 96w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=120&amp;height=120&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 120w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=144&amp;height=144&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 144w" sizes="(max-width: 48px) 100vw, 48px"> </div> <h6> Rachel Ayotte </h6> </a> </div> <time class="blog-post__label-date" datetime="2024-09-19 12:00:00"> <strong>Updated</strong> on September 30, 2024 <br> <strong>Published</strong> on September 19, 2024 </time> </div> <div class="blog-post__body"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p>You may already have a few volunteers that you call upon to support your organization. But, creating an official volunteer program will help you build a foundation for long-term, sustainable support, which can help your organization make more impact than ever.&nbsp;</p> <!--more--> <p>In this article, we’ll show exactly how to start a volunteer program in just 11 steps.</p> <div id="hs_cos_wrapper_widget_f38cb8e7-06d5-41ff-8f56-7eb079c5e323" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="table-of-contents"> <p style="font-weight:700;">Article Contents</p> <ul> <li><a href="#a" rel="noopener">What is a Volunteer Program?</a></li> <li><a href="#b" rel="noopener">How to Start a Volunteer Program in 11 Steps</a></li> <li><a href="#c" rel="noopener">Start a Volunteer Program from Scratch FAQs</a></li> <li><a href="#d" rel="noopener">Build a Strong Volunteer Program from Scratch with Get Connected&nbsp;</a></li> </ul> </div></div> <span></span><a id="a" data-hs-anchor="true"></a> <h2>What is a Volunteer Program?</h2> <p>A volunteer program is an organizational structure for recruiting and managing volunteers.</p> <p>If you already count on a few volunteers, you may be wondering: <em>Does our organization really need a volunteer program?</em></p> <p>In truth, a well-thought-out program can help your organization with:</p> <ul> <li aria-level="1"><strong>Sustainability:</strong> A formal volunteer program provides a structured way to engage community members, ensuring their time and skills are utilized effectively and meaningfully. A well-organized program ensures a steady stream of volunteer support, rather than relying on sporadic or ad-hoc volunteer involvement.<br><br></li> <li aria-level="1"><strong>Standards</strong>: A formal program helps ensure proper policies and procedures are in place to protect both the organization and volunteers legally. With a proper program, nonprofits can vet, train, and manage volunteers to maintain high standards of service and representation, too.<br><br></li> <li aria-level="1"><strong>Scalability:</strong> A well-established volunteer program can more easily scale up or down based on the organization's changing needs and opportunities.<br><br></li> <li aria-level="1"><strong>Success: </strong>With a structured program, nonprofits can track volunteer hours, tasks completed, and overall impact, providing valuable data for reporting and improvement. Plus, a well-designed program can effectively <a href="/features/skills-based-volunteerism/" rel="noopener" target="_blank">match volunteer skills</a> with organizational needs, maximizing the value of volunteer contributions.&nbsp;</li> </ul> <a id="b" data-hs-anchor="true"></a> <h2><br>How to Start a Volunteer Program in 11 Steps</h2> <h3>Step 1:&nbsp; Conduct a Needs Assessment</h3> <p>When learning how to create a volunteer program, you’ll consider two types of needs — both your community's and the needs of your volunteers:</p> <ul> <li aria-level="1"><strong>Your community’s needs:</strong> Your volunteer program should address a genuine need or fill a service gap in your community. When starting your volunteer program, conduct a <a href="/blog/community-needs-assessment" rel="noopener" target="_blank">community needs assessment</a> to determine what kind of volunteer services you require.<br><br></li> <li aria-level="1"><strong>Your organization’s volunteer needs: </strong>You’ll need to understand what your volunteers are looking for in an opportunity, what skills you need them to have in order to support your mission, and their availability. To gather these insights, use a volunteer management platform that includes integrated communication and engagement tools like<span> </span><a href="/features/email-marketing-for-nonprofits/" rel="noopener" target="_blank">email</a> and texting.</li> </ul> <h3>Step 2: Define Your Purpose and Goals</h3> <p>Once you've assessed your volunteer and community needs, it’s time to set some tangible goals.</p> <p>A successful volunteer program adheres to the SMART (Specific, Measurable, Achievable, Relevant, and Time-Bound) principles. However, the most robust volunteer programs go beyond these principles, integrating strategic initiatives aligned with volunteer skills and community needs, too.</p> <p>Here is an example of <a href="/blog/volunteer-goal-setting" rel="noopener" target="_blank">SMART goals for a new volunteer program</a>:&nbsp;</p> <ul> <li aria-level="1"><strong>Specific</strong>: Expand the volunteer tutoring program to provide academic support to 100 additional students.<br><br></li> <li aria-level="1"><strong>Measurable</strong>: Track the number of new volunteers and students enrolled in tutoring sessions using our volunteer management dashboard.<br><br></li> <li aria-level="1"><strong>Achievable</strong>: With the recruitment of additional volunteers and <a href="/features/volunteer-scheduling-software/" rel="noopener" target="_blank"><span>streamlined scheduling,</span></a><span> </span>this increase is feasible.<br><br></li> <li aria-level="1"><strong>Relevant</strong>: Reaching more students directly aligns with our mission to enhance educational outcomes in the community.<br><br></li> <li aria-level="1"><strong>Time-bound:</strong> Achieve this expansion within the next 6 months.</li> </ul> <h3>Step 3: Write a Volunteer Mission Statement&nbsp;</h3> <p>Writing a mission statement is more than crafting a catchy phrase; it's about encapsulating the strategic objectives of your volunteer program in a way that resonates with stakeholders. It offers insight into what you aim to achieve and how you'll measure success, too.</p> <p>To write a volunteer program mission statement, be sure to:</p> <ul> <li aria-level="1"><strong>Define:</strong> Clearly articulate the primary reason the program exists.<br>&nbsp;</li> <li aria-level="1"><strong>Outline:</strong> Consider including goals related to community impact, volunteer development, and organizational support.<br><br></li> <li aria-level="1"><strong>Consider: </strong>Define who the program serves (e.g., community members, specific groups) and ensure that it resonates with the target audience and stakeholders.<br><br></li> <li aria-level="1"><strong>Communicate: </strong>Aim for brevity, but ensure each word is loaded with meaning that aligns with your program's goals.<br><br></li> <li aria-level="1"><strong>Inspire: </strong>Craft a statement that is engaging and motivating for potential volunteers and supporters.</li> </ul> <h3>Step 4: Develop a Volunteer Program Name</h3> <p>Naming your volunteer program is more important than you think. The truth is, volunteers have many choices of where to devote their time. When volunteer programs have memorable names and creative marketing, they’re more likely to stand out from the crowd.&nbsp;</p> <p>When creating your volunteer program name, be sure to invite some of your most trusted contacts, like board members or staff members, to participate in brainstorming. Plus, find some inspiration by looking at some example <a href="/blog/creative-names-for-volunteer-programs" rel="noopener" target="_blank">volunteer program names</a>, too.</p> <h3>Step 5: Assess Your Resources and Capacity</h3> <p>Next, you’ll need to audit your resources and assess what you’ll need to realize your program's goals.</p> <p>Consider resources like:</p> <ul> <li aria-level="1"><strong>Budget: </strong>Account for any volunteer program expenses like volunteer t-shirts, appreciation gifts, transportation, advertising and marketing, etc.<br><br></li> <li aria-level="1"><strong>Staff: </strong>Think about the staff and volunteers you need to run your volunteer program. Will you need paid volunteer leadership? Do you plan on using administrative volunteers to help manage the program?<br><br></li> <li aria-level="1"><strong>Physical space and equipment needs:</strong> Consider whether your volunteer program will require additional physical space or tools like clipboards, badges, etc.<br><br></li> <li aria-level="1"><strong>Tools and technology: </strong>Coordinating and managing volunteers can be burdensome. Consider what<span> </span><a href="/" rel="noopener" target="_blank">volunteer management software</a> you’ll use to streamline registration and scheduling, tracking hours, reporting, <a href="/features/volunteer-profile/" rel="noopener" target="_blank">volunteer profiles</a>, and more.<br><br></li> <li aria-level="1"><strong>Training: </strong>Assess what kind of training you’ll need to deploy, whether for staff or volunteers themselves — or both.</li> </ul> <h3>Step 6: Create Volunteer Positions</h3> <p>Creating volunteer positions involves several steps to ensure that the roles are well-defined, attractive to potential volunteers, and aligned with the nonprofit's mission and needs.&nbsp;</p> <p>When creating these volunteer job descriptions, consider:</p> <ul> <li aria-level="1"><strong>Title and summary:</strong> Create a title and a brief summary for each position that clearly indicates the role and its importance.<br><br></li> <li aria-level="1"><strong>Duties and responsibilities:</strong> List specific tasks and responsibilities so that volunteers know exactly what to expect.&nbsp;<br><br></li> <li aria-level="1"><strong>Skills and qualifications:</strong> Specify any skills, experience, or qualifications required. This helps ensure the right match between the volunteer and the position.<br><br></li> <li aria-level="1"><strong>Time commitment:</strong> Define the expected time commitment, including hours per week, duration of the role, and any specific times or dates.<br><br></li> <li aria-level="1"><strong>Training and support:</strong> Describe any training provided and the support volunteers can expect to receive. This might include initial training sessions, ongoing supervision, or access to resources.</li> </ul> <p><img src="https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=1200&amp;height=627&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg" width="1200" height="627" loading="lazy" alt="What to consider when creating volunteer job descriptions" style="height: auto; max-width: 100%; width: 1200px;" srcset="https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=600&amp;height=314&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg 600w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=1200&amp;height=627&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg 1200w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=1800&amp;height=941&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg 1800w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=2400&amp;height=1254&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg 2400w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=3000&amp;height=1568&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg 3000w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg?width=3600&amp;height=1881&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(2).jpg 3600w" sizes="(max-width: 1200px) 100vw, 1200px"></p> <h3>Step 7: Solidify a Leadership Team</h3> <p>Creating a leadership team for a volunteer program is crucial for ensuring the program’s success, sustainability, and growth. A well-structured leadership team can provide direction, support, and motivation for both volunteers and staff.</p> <p>Some roles might include:</p> <ul> <li aria-level="1"><strong>Program Director</strong>: Oversees overall program strategy, manages resources, and ensures alignment with mission and goals.<br><br></li> <li aria-level="1"><strong>Volunteer Coordinator</strong>: Manages volunteer recruitment, training, and support, and ensures a positive volunteer experience.<br><br></li> <li aria-level="1"><strong>Communications Manager</strong>: Handles internal and external communications, including marketing, public relations, and social media.<br><br></li> <li aria-level="1"><strong>Volunteer Fundraising Lead</strong>: Develops and implements fundraising strategies to support program initiatives and goals.</li> </ul> <h3>Step 8: Establish Policies and Procedures</h3> <p>Policies and procedures help both your nonprofit and volunteers feel organized and well-prepared. When developing these, create resources that are geared toward both your staff and your volunteers:</p> <ul> <li aria-level="1"><strong>Organization:</strong> Create policies and procedures around recruitment, screening, interviewing, and even feedback and assessment of volunteers.<br><br></li> <li aria-level="1"><strong>Volunteers:</strong> Create a code of conduct, a handbook for volunteers to reference, health and safety procedures, and more.</li> </ul> <p>Of course, be sure that these resources are accessible and available, too, so anyone can reference them at any time.</p> <h3>Step 9: Design Your Volunteer Management Strategy</h3> <p>One of the most fundamental parts of any volunteer program is creating the underlying volunteer management strategy or the process through which you’ll attract and keep volunteers year after year.</p> <p>Typically, this includes:</p> <ul> <li aria-level="1"><strong>Recruitment:</strong> Marketing your volunteer descriptions and find the right volunteers for your program.<br><br></li> <li aria-level="1"><strong>Onboarding</strong>: How you’ll bring volunteers on board and train them to best meet the needs of the community and represent your organization.<br><br></li> <li aria-level="1"><strong>Engagement</strong>: How you’ll keep volunteers interested and happy with their involvement in your program.<br><br></li> <li aria-level="1"><strong>Retention</strong>: How you’ll acknowledge and appreciate volunteers to keep them coming back and volunteering every year.</li> </ul> <p><img src="https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=1200&amp;height=627&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg" width="1200" height="627" loading="lazy" alt="The 4 components of a volunteer management strategy " style="height: auto; max-width: 100%; width: 1200px;" srcset="https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=600&amp;height=314&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg 600w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=1200&amp;height=627&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg 1200w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=1800&amp;height=941&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg 1800w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=2400&amp;height=1254&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg 2400w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=3000&amp;height=1568&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg 3000w, https://www.galaxydigital.com/hs-fs/hubfs/Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg?width=3600&amp;height=1881&amp;name=Copy%20of%20Linkedin%20Banner%201200x627%20(3).jpg 3600w" sizes="(max-width: 1200px) 100vw, 1200px"></p> <h3>Step 10: Implement Volunteer Management Systems</h3> <p>Next, you’ll need to implement a volunteer management system that will streamline, automate, and organize all of your program activities and data. Your volunteer management system should offer features for every step of the volunteer management process, including tools to help support:</p> <ul> <li aria-level="1"><strong>Recruitment</strong>: Including <a href="/features/volunteer-opportunity-promotion/" rel="noopener" target="_blank"><span>opportunity promotion,</span></a> as well as marketing and communication tools.<br><br></li> <li aria-level="1"><strong>Onboarding</strong>: Waivers and documents, training facilitation, and more.<br><br></li> <li aria-level="1"><strong>Engagement</strong>: Skill-based matching, volunteer hour tracking and scheduling, automated opportunity alerts, social media integration, and more.<br><br></li> <li aria-level="1"><strong>Retention</strong>: Impact and tracked hour reporting for proper acknowledgment, <a href="/features/volunteer-rewards-and-recognition/" rel="noopener" target="_blank"><span>volunteer badges</span></a>, and public and personal recognition.</li> </ul> <h3>Step 11: Launch Your Program and Evaluate&nbsp;</h3> <p>Once you’ve created and launched your program, you’ll still need to continuously evaluate its effectiveness and success. Doing so will help you ensure that all of your efforts are still progressing your mission and that you’re reaching your volunteer — and overall — goals.</p> <p>To do this, nonprofits can collect both quantitative and qualitative data:</p> <p><strong>Qualitative data</strong></p> <ul> <li aria-level="1"><strong>Interviews</strong>: Conduct one-on-one conversations with volunteers, program managers, and beneficiaries to assess how every stakeholder views your program.<br><br></li> <li aria-level="1"><strong>Focus groups</strong>: Organize group discussions with volunteers to explore collective insights. This can help make the process of collecting feedback a more social endeavor, allowing for more honest conversations as well as a more laid-back atmosphere.<br><br></li> <li aria-level="1"><strong>Surveys</strong>: Another great way to assess stakeholders’ attitudes and sentiments ot your program is by sending them surveys that ask questions that allow for detailed written responses.<br><br></li> <li aria-level="1"><strong>Observation</strong>: One of the easiest ways, of course, to garner this type of data is through simple observation. Attend volunteer activities to observe interactions and engagement and take detailed notes on behavior, interactions, and program dynamics.</li> </ul> <p><strong>Quantitative data</strong><strong><br></strong></p> <ul> <li aria-level="1"><strong>Volunteer hours:</strong> To get a granular look at the efforts of your volunteers — either individually or as a group — export all <a href="/features/volunteer-hours-reporting/" rel="noopener" target="_blank"><span>volunteer hours </span></a>into an easy-to-read report. For even more detailed insights, filter your data by date range, event, program, and more.<br><br></li> <li aria-level="1"><strong>Volunteer impact:</strong> Of course, one of the most foolproof ways to evaluate the effectiveness and success of your program is to export <a href="/features/volunteer-impact-reporting/" rel="noopener" target="_blank"><span>volunteer impact reports.</span></a><span> </span>In doing so, your nonprofit can view trends, identify areas for growth, set goals, and even monitor progress in real-time.<br><br></li> <li aria-level="1"><strong>Volunteer preferences and participation:</strong> Like tracking hours and impact, volunteer managers can also pull reports on volunteer interests and how often they participate. This can give organizations essential insight into how to improve.&nbsp;</li> </ul> <a id="c" data-hs-anchor="true"></a> <h2>Starting a Volunteer Program from Scratch FAQs</h2> <h3>How Do I Make a Volunteer Program From Scratch?</h3> <p>To start a volunteer program from scratch, follow these steps:</p> <ol> <li aria-level="1">Conduct a needs assessment</li> <li aria-level="1">Define your purpose and goals</li> <li aria-level="1">Write a mission statement</li> <li aria-level="1">Develop a volunteer program name</li> <li aria-level="1">Assess your resources and capacity</li> <li aria-level="1">Create volunteer positions&nbsp;</li> <li aria-level="1">Solidify a leadership team</li> <li aria-level="1">Develop policies and procedures&nbsp;</li> <li aria-level="1">Design your volunteer management strategy&nbsp;</li> <li aria-level="1">Implement the right volunteer management system&nbsp;</li> <li aria-level="1">Launch and evaluate&nbsp;</li> </ol> <h3>What Makes a Volunteer Program Successful?</h3> <p>A well-managed volunteer program uses available resources efficiently so that volunteer leaders can focus on building relationships with volunteers, community partners, and other stakeholders.&nbsp;</p> <p>Here’s what success can look like in a volunteer program:</p> <ul> <li aria-level="1">The program addresses the real needs of the community.</li> <li aria-level="1">Program leaders forge meaningful partnerships with community leaders, stakeholders, and clients to ensure the community’s diverse voices are heard.&nbsp;</li> <li aria-level="1">Program leaders regularly evaluate the mission, goals, and processes.</li> <li aria-level="1">Volunteer leadership connects volunteers with opportunities that match their passions, skills, and availability.</li> </ul> <a id="d" data-hs-anchor="true"></a> <h2>Build a Strong Volunteer Program from Scratch with Get Connected</h2> <p>Starting a volunteer program from scratch can be intimidating, and if you have occasional volunteers, it can seem unnecessary to start a formal, structured program. But in truth, creating a volunteering program — with the right policies, procedures, and strategy — can set your nonprofit up for long-term, sustainable success.</p> <p>With the right volunteer management platform, your organization can centralize every aspect of managing volunteers in one place. From sending volunteers <a href="/features/automated-communication/" rel="noopener" target="_blank">automated notifications</a> about upcoming, tailored roles, to having volunteers sign the right <a href="/features/volunteer-waiver-tracking/" rel="noopener" target="_blank">waivers</a> before they begin working, your nonprofit can handle every aspect of leading a successful volunteer program, right from one platform.</p> <p><a href="https://www.galaxydigital.com/request-free-demo?__hstc=54603508.dee9512ceadf9fbec9a54ba637b03c06.1715791687471.1722867742916.1722961237455.22&amp;__hssc=54603508.11.1722961237455&amp;__hsfp=3741967887&amp;hsutk=dee9512ceadf9fbec9a54ba637b03c06&amp;contentType=standard-page"><span>Sign up for a free Get Connected demo→</span></a></p></span> </div> </article> </div> <section class="author"> <div id="hs_cos_wrapper_author" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="blog-author blog-post-author"> <div class="content-wrapper"> <div class="blog-author__inner callout bg-blue border-radius"> <div class="blog-author__author-image-wrapper"> <img class="blog-author__author-image" src="https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=200&amp;height=200&amp;name=Volunteer%20Engagement%20Planning%20Guide.png" width="200" height="200" loading="lazy" alt="Picture of Rachel Ayotte" srcset="https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=100&amp;height=100&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 100w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=200&amp;height=200&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 200w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=300&amp;height=300&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 300w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=400&amp;height=400&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 400w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=500&amp;height=500&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 500w, https://www.galaxydigital.com/hs-fs/hubfs/Volunteer%20Engagement%20Planning%20Guide.png?width=600&amp;height=600&amp;name=Volunteer%20Engagement%20Planning%20Guide.png 600w" sizes="(max-width: 200px) 100vw, 200px"> </div> <div class="blog-author__author-name"> <a href="https://www.galaxydigital.com/blog/author/rachel-ayotte"> <h4>Rachel Ayotte</h4> <p> Rachel is a creative and savvy freelance writer with a background in journalism, book publishing, and marketing. From writing about new trends in philanthropy to analyzing the best nonprofit tech tools, Rachel’s writing and editing work is designed to help changemakers make the world a better place. </p> <h6 class="small preheader">More by Rachel Ayotte ›</h6> </a> </div> </div> </div> </div></div> </section> <section class="blog-related-posts"> <div class="content-wrapper"> <h3>Related Articles</h3> <div class="card-row card-row--listing"> <article class="post-card__card card" aria-label="Blog post summary: Skills-Based Volunteering: The Ultimate Guide for Nonprofits"> <a class="post-card__card-image-wrapper post-card__card-image-wrapper--grid" href="https://www.galaxydigital.com/blog/skills-based-volunteering" aria-label=" Featured image: Skills based volunteerism for nonprofits - Read full post: Skills-Based Volunteering: The Ultimate Guide for Nonprofits"> <img class="post-card__card-image post-card__card-image--grid" 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searchForm.classList.remove('hs-search-field--open') }, fillSearchResults = function (response) { var items = [] var hasLearningCenter = false var searchPattern = ["learning-center", "blog", "webinar", "video"] // var filteredData = [] // response.results.forEach(function (val, index) { // var individualResultHasString = false // searchPattern.forEach(function (string) { // if (val.url.includes(string)) { // individualResultHasString = true // } // }) // if (individualResultHasString) { // filteredData.push(val) // hasLearningCenter == true // } // }) // if (hasLearningCenter == true) { items.push( "<li id='results-for'>Top Results for \"" + response.searchTerm + '"</li>' ) if (response.total > 0) { response.results.forEach(function (val, index) { console.log(val.url.includes("learning-center")) // if (val.url.includes("learning-center")) { items.push( "<li id='result" + index + "'><a href='" + val.url + "'>" + val.title + '</a></li>' ) // } }) } else { items.push( "<li id='results-for'>Oops! No results for \"" + response.searchTerm + '"</li>' ) } emptySearchResults() searchResults.innerHTML = items.join('') searchForm.classList.add('hs-search-field--open') }, getSearchResults = function () { var request = new XMLHttpRequest() var requestUrl = '/_hcms/search?&term=' + encodeURIComponent(searchTerm) + '&limit=' + encodeURIComponent(TYPEAHEAD_LIMIT) + '&autocomplete=true&analytics=true&' + searchOptions() request.open('GET', requestUrl, true) request.onload = function () { if (request.status >= 200 && request.status < 400) { var data = JSON.parse(request.responseText) if (data.total > 0) { fillSearchResults(data) trapFocus() } else { emptySearchResults() } } else { console.error('Server reached, error retrieving results.') } } request.onerror = function () { console.error('Could not reach the server.') } request.send() }, trapFocus = function () { var tabbable = [] tabbable.push(searchField) var tabbables = searchResults.getElementsByTagName('A') for (var i = 0; i < tabbables.length; i++) { tabbable.push(tabbables[i]) } var firstTabbable = tabbable[0], lastTabbable = tabbable[tabbable.length - 1] var tabResult = function (e) { if (e.target == lastTabbable && !e.shiftKey) { e.preventDefault() firstTabbable.focus() } else if (e.target == firstTabbable && e.shiftKey) { e.preventDefault() lastTabbable.focus() } }, nextResult = function (e) { e.preventDefault() if (e.target == lastTabbable) { firstTabbable.focus() } else { tabbable.forEach(function (el) { if (el == e.target) { tabbable[tabbable.indexOf(el) + 1].focus() } }) } }, lastResult = function (e) { e.preventDefault() if (e.target == firstTabbable) { lastTabbable.focus() } else { tabbable.forEach(function (el) { if (el == e.target) { tabbable[tabbable.indexOf(el) - 1].focus() } }) } } searchForm.addEventListener('keydown', function (e) { switch (e.key) { case KEYS.TAB: tabResult(e) break case KEYS.ESC: case KEYS.ESCAPE: emptySearchResults() break case KEYS.UP: case KEYS.ARROW_UP: lastResult(e) break case KEYS.DOWN: case KEYS.ARROW_DOWN: nextResult(e) break } }) }, isSearchTermPresent = debounce(function () { searchTerm = searchField.value if (searchTerm.length > 2) { getSearchResults() } else if (searchTerm.length == 0) { emptySearchResults() } }, 250), init = (function () { searchField.addEventListener('input', function (e) { if (searchTerm != searchField.value) { isSearchTermPresent() } }) })() } if ( document.attachEvent ? document.readyState === 'complete' : document.readyState !== 'loading' ) { var searchResults = document.querySelectorAll('.hs-search-field') Array.prototype.forEach.call(searchResults, function (el) { var hsSearchModule = hsSearch(el) }) } else { document.addEventListener('DOMContentLoaded', function () { var searchResults = document.querySelectorAll('.hs-search-field') Array.prototype.forEach.call(searchResults, function (el) { var hsSearchModule = hsSearch(el) }) }) } const mqLarge = window.matchMedia('(min-width: 800px)') mqLarge.addEventListener('change', mqHandler) // media query handler function function mqHandler(e) { console.log( e.matches ? 'large' : 'not large' ) } </script> <script> /* A lightweight youtube embed. Still should feel the same to the user, just MUCH faster to initialize and paint. By Paul Irish :-) */ class LiteYTEmbed extends HTMLElement { connectedCallback() { this.videoId = this.getAttribute('videoid'); let playBtnEl = this.querySelector('.lty-playbtn'); // A label for the button takes priority over a [playlabel] attribute on the custom-element this.playLabel = (playBtnEl && playBtnEl.textContent.trim()) || this.getAttribute('playlabel') || 'Play'; /** * Lo, the youtube placeholder image! (aka the thumbnail, poster image, etc) */ if (!this.style.backgroundImage) { this.style.backgroundImage = `url("https://i.ytimg.com/vi/${this.videoId}/hqdefault.jpg")`; } // Set up play button, and its visually hidden label if (!playBtnEl) { playBtnEl = document.createElement('button'); playBtnEl.type = 'button'; playBtnEl.classList.add('lty-playbtn'); this.append(playBtnEl); } if (!playBtnEl.textContent) { const playBtnLabelEl = document.createElement('span'); playBtnLabelEl.className = 'lyt-visually-hidden'; playBtnLabelEl.textContent = this.playLabel; playBtnEl.append(playBtnLabelEl); } playBtnEl.removeAttribute('href'); // On hover (or tap), warm up the TCP connections we're (likely) about to use. this.addEventListener('pointerover', LiteYTEmbed.warmConnections, { once: true }); // Once the user clicks, add the real iframe and drop our play button // TODO: In the future we could be like amp-youtube and silently swap in the iframe during idle time // We'd want to only do this for in-viewport or near-viewport ones: https://github.com/ampproject/amphtml/pull/5003 this.addEventListener('click', this.addIframe); // Chrome & Edge desktop have no problem with the basic YouTube Embed with ?autoplay=1 // However Safari desktop and most/all mobile browsers do not successfully track the user gesture of clicking through the creation/loading of the iframe, // so they don't autoplay automatically. Instead we must load an additional 2 sequential JS files (1KB + 165KB) (un-br) for the YT Player API // TODO: Try loading the the YT API in parallel with our iframe and then attaching/playing it. #82 this.needsYTApiForAutoplay = navigator.vendor.includes('Apple') || navigator.userAgent.includes('Mobi'); } /** * Add a <link rel={preload | preconnect} ...> to the head */ static addPrefetch(kind, url, as) { const linkEl = document.createElement('link'); linkEl.rel = kind; linkEl.href = url; if (as) { linkEl.as = as; } document.head.append(linkEl); } /** * Begin pre-connecting to warm up the iframe load * Since the embed's network requests load within its iframe, * preload/prefetch'ing them outside the iframe will only cause double-downloads. * So, the best we can do is warm up a few connections to origins that are in the critical path. * * Maybe `<link rel=preload as=document>` would work, but it's unsupported: http://crbug.com/593267 * But TBH, I don't think it'll happen soon with Site Isolation and split caches adding serious complexity. */ static warmConnections() { if (LiteYTEmbed.preconnected) return; // The iframe document and most of its subresources come right off youtube.com LiteYTEmbed.addPrefetch('preconnect', 'https://www.youtube-nocookie.com'); // The botguard script is fetched off from google.com LiteYTEmbed.addPrefetch('preconnect', 'https://www.google.com'); // Not certain if these ad related domains are in the critical path. 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LiteYTEmbed.addPrefetch('preconnect', 'https://googleads.g.doubleclick.net'); LiteYTEmbed.addPrefetch('preconnect', 'https://static.doubleclick.net'); LiteYTEmbed.preconnected = true; } fetchYTPlayerApi() { if (window.YT || (window.YT && window.YT.Player)) return; this.ytApiPromise = new Promise((res, rej) => { var el = document.createElement('script'); el.src = 'https://www.youtube.com/iframe_api'; el.async = true; el.onload = _ => { YT.ready(res); }; el.onerror = rej; this.append(el); }); } async addYTPlayerIframe(params) { this.fetchYTPlayerApi(); await this.ytApiPromise; const videoPlaceholderEl = document.createElement('div') this.append(videoPlaceholderEl); const paramsObj = Object.fromEntries(params.entries()); new YT.Player(videoPlaceholderEl, { width: '100%', videoId: this.videoId, playerVars: paramsObj, events: { 'onReady': event => { event.target.playVideo(); } } }); } async addIframe() { if (this.classList.contains('lyt-activated')) return; this.classList.add('lyt-activated'); const params = new URLSearchParams(this.getAttribute('params') || []); params.append('autoplay', '1'); params.append('playsinline', '1'); if (this.needsYTApiForAutoplay) { return this.addYTPlayerIframe(params); } const iframeEl = document.createElement('iframe'); iframeEl.width = 560; iframeEl.height = 315; // No encoding necessary as [title] is safe. https://cheatsheetseries.owasp.org/cheatsheets/Cross_Site_Scripting_Prevention_Cheat_Sheet.html#:~:text=Safe%20HTML%20Attributes%20include iframeEl.title = this.playLabel; iframeEl.allow = 'accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture'; iframeEl.allowFullscreen = true; // AFAIK, the encoding here isn't necessary for XSS, but we'll do it only because this is a URL // https://stackoverflow.com/q/64959723/89484 iframeEl.src = `https://www.youtube-nocookie.com/embed/${encodeURIComponent(this.videoId)}?${params.toString()}`; this.append(iframeEl); // Set focus for a11y iframeEl.focus(); } } // Register custom element customElements.define('lite-youtube', LiteYTEmbed); </script> <!--[if lte IE 8]> <script charset="utf-8" src="https://js.hsforms.net/forms/v2-legacy.js"></script> <![endif]--> <script data-hs-allowed="true" src="/_hcms/forms/v2.js"></script> <script data-hs-allowed="true"> var options = { portalId: '2760282', formId: 'b38f9d10-02d5-4964-8ec7-ae62cd1518ed', formInstanceId: '3271', pageId: '64913877367', region: 'na1', pageName: "The Ultimate Guide to Starting a Volunteer Program", inlineMessage: "<p>Thanks for interest! 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