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Frequently Asked Questions | FOIA | CDC
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September 10, 2024 </time> </section> <div class="cdc-page-title cdc-page-offset syndicate"> <h1>Frequently Asked Questions</h1> </div> <div id="content" class="cdc-page-content cdc-page-offset syndicate container"> <div class="cdc-dfe-body "> <div class="cdc-dfe-body__top "> <div class="dfe-section dfe-section--page-summary summary-blurb summary-paragraph" data-section="cdc_generic_summary"> <div class="dfe-section__header"> <h2 class="editor-block--title" id="heading-soei2nawv_">Purpose</h2> </div> <div class="dfe-section__content"> <p>Frequently asked questions are for users who may have additional questions about FOIA, how to make a FOIA request, or have other questions.</p> <div class="dfe-section__nav hide" id="dfe-section__nav"> <div class="dfe-section__nav__header" id="dfe-section__nav__header"> </div> <div class="dfe-section__nav-links" id="dfe-section__nav-links"> </div> </div> </div> <div id="nav-buttons"> </div> </div> </div> <div class="cdc-dfe-body__center "> <div class="dfe-section" data-section="cdc_generic_section_1"> <a class="onThisPageAnchor" id="cdc_generic_section_1-how-do-i-contact-the-cdc-foia-office" name="How%20do%20I%20contact%20the%20CDC%20FOIA%20Office?" title="How do I contact the CDC FOIA Office?"><!-- --></a><h2 class="editor-block--title" id="heading-vp_-s8ffdu">How do I contact the CDC FOIA Office?</h2> <p><strong>Phone:</strong> (770) 488-6399</p> <p><strong>Email:</strong> <a href="mailto:FOIARequests@cdc.gov">FOIARequests@cdc.gov</a></p> </div> <div class="dfe-section" data-section="cdc_generic_section_2"> <a class="onThisPageAnchor" id="cdc_generic_section_2-how-do-i-make-a-foia-request" name="How%20do%20I%20make%20a%20FOIA%20Request" title="How do I make a FOIA Request"><!-- --></a><h2 class="editor-block--title" id="heading-7_y17nimxl">How do I make a FOIA Request</h2> <p>There are two (2) ways to submit a FOIA request to the CDC/ATSDR FOIA Office:<br><br>(1) Submit your request via PAL: <a href="https://foia.cdc.gov/">FOIA Public Access Link (PAL)</a></p> <p>(2) Email your FOIA request: <a href="mailto:FOIARequests@cdc.gov">FOIARequests@cdc.gov</a></p> </div> <div class="dfe-section" data-section="cdc_generic_section_3"> <a class="onThisPageAnchor" id="cdc_generic_section_3-what-kinds-of-records-can-i-request-from-cdcatsdr-under-the-freedom-of-information-act-foia" name="What%20kinds%20of%20records%20can%20I%20request%20from%20CDC/ATSDR%20under%20the%20Freedom%20of%20Information%20Act%20(FOIA)?" title="What kinds of records can I request from CDC/ATSDR under the Freedom of Information Act (FOIA)?"><!-- --></a><h2 class="editor-block--title" id="heading-gnzol8ptre">What kinds of records can I request from CDC/ATSDR under the Freedom of Information Act (FOIA)?</h2> <p>All records that are in an agency's possession and that are not already in the public domain (e.g., in the library or available from a clearinghouse) are subject to FOIA.</p> <p>NOTE: A large number of records are available via the home pages of <a href="https://www.cdc.gov/index.htm">CDC</a> and <a href="http://www.atsdr.cdc.gov/about/index.html">ATSDR</a>.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_4"> <a class="onThisPageAnchor" id="cdc_generic_section_4-must-i-use-special-forms" name="Must%20I%20use%20special%20forms?" title="Must I use special forms?"><!-- --></a><h2 class="editor-block--title" id="heading-wgc3v812u9">Must I use special forms?</h2> <p>No, a letter with as much specific detail as possible about the records you want is all that's needed. However, if you are requesting another adult or a minor's medical or personnel records, you must submit a <a href="https://www.cdc.gov/od/foia/forms/index.htm">consent form</a>.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_5"> <a class="onThisPageAnchor" id="cdc_generic_section_5-how-does-cdcatsdr-process-foia-requests" name="How%20does%20CDC/ATSDR%20process%20FOIA%20requests?" title="How does CDC/ATSDR process FOIA requests?"><!-- --></a><h2 class="editor-block--title" id="heading-yxtl8calb7">How does CDC/ATSDR process FOIA requests?</h2> <p><strong>General Lifecycle of a CDC/ATSDR FOIA Request</strong></p> <p>Once request is received, you will receive an acknowledgement letter within 48 hours<br><br>* You may be asked to clarify/narrow scope or discuss fees</p> <p>CDC program office(s) search for responsive documents and send to FOIA Office</p> <p>FOA Office reviews and makes relsease determination</p> <p>Request is closed and records sent.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_6"> <a class="onThisPageAnchor" id="cdc_generic_section_6-what-is-expedited-processing" name="What%20is%20expedited%20processing?" title="What is expedited processing?"><!-- --></a><h2 class="editor-block--title" id="heading-53su_uwm_7">What is expedited processing?</h2> <p>In some circumstances, you are entitled to expedited processing of your FOIA request, if an imminent threat to the life or physical safety of an individual exists , or an urgency to inform the public concerning actual or alleged Federal Government activity exists. If you ask for expedited processing, an agency must make decision to either grant or deny your request for expedited processing within 10 calendar days of the receipt of your request. If your request is granted your request will be processed as soon as practicable.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_7"> <a class="onThisPageAnchor" id="cdc_generic_section_7-what-is-the-cut-off-date-for-including-records-as-responsive-to-requests" name="What%20is%20the%20cut-off%20date%20for%20including%20records%20as%20responsive%20to%20requests?" title="What is the cut-off date for including records as responsive to requests?"><!-- --></a><h2 class="editor-block--title" id="heading-y387hg7olb">What is the cut-off date for including records as responsive to requests?</h2> <p>The cut-off date for CDC/ATSDR is the date the search for records begins.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_8"> <a class="onThisPageAnchor" id="cdc_generic_section_8-how-long-should-it-take-cdcatsdr-to-respond-to-my-request" name="How%20long%20should%20it%20take%20CDC/ATSDR%20to%20respond%20to%20my%20request?" title="How long should it take CDC/ATSDR to respond to my request?"><!-- --></a><h2 class="editor-block--title" id="heading-olk-hllfrt">How long should it take CDC/ATSDR to respond to my request?</h2> <p>In general, agencies have 20 working days to respond to a FOIA request. However, some requests, depending on their complexities, may require 30 working days or more (in this instance, you would be notified of the need to extend the period for responding to your request).</p> </div> <div class="dfe-section" data-section="cdc_generic_section_9"> <a class="onThisPageAnchor" id="cdc_generic_section_9-what-kinds-of-records-can-cdcatsdr-withhold" name="What%20kinds%20of%20records%20can%20CDC/ATSDR%20withhold?" title="What kinds of records can CDC/ATSDR withhold?"><!-- --></a><h2 class="editor-block--title" id="heading-tdtamluvn8">What kinds of records can CDC/ATSDR withhold?</h2> <p>FOIA has nine (9) <a href="https://www.cdc.gov/od/foia/request/ez_guide/index.htm">exemptions</a> or categories that an agency is allowed to or must withhold records from release.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_10"> <a class="onThisPageAnchor" id="cdc_generic_section_10-what-if-i-think-cdcatsdr-has-withheld-records-and-should-not-have" name="What%20if%20I%20think%20CDC/ATSDR%20has%20withheld%20records%20and%20should%20not%20have?" title="What if I think CDC/ATSDR has withheld records and should not have?"><!-- --></a><h2 class="editor-block--title" id="heading-k_lwz158l9">What if I think CDC/ATSDR has withheld records and should not have?</h2> <p>If CDC/ATSDR withholds records from you, your response letter will state your appeal rights which says you may challenge the decision to withhold records or parts of records and will describe how you may file an appeal. If your appeal is denied, you can file a FOIA lawsuit in the U.S. District Court where you live, in the district where the documents are located, or in the District of Columbia.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_11"> <a class="onThisPageAnchor" id="cdc_generic_section_11-what-happens-if-cdcatsdr-does-not-have-the-records-i-want" name="What%20happens%20if%20CDC/ATSDR%20does%20not%20have%20the%20records%20I%20want?" title="What happens if CDC/ATSDR does not have the records I want?"><!-- --></a><h2 class="editor-block--title" id="heading-sknex_ups7">What happens if CDC/ATSDR does not have the records I want?</h2> <p>The CDC/ATSDR FOIA Office will tell you in writing if they are unable to locate records you requested. They will also inform you of your right to appeal the adequacy of the search.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_12"> <a class="onThisPageAnchor" id="cdc_generic_section_12-is-there-a-fee-for-filing-a-foia-request" name="Is%20there%20a%20fee%20for%20filing%20a%20FOIA%20request?" title="Is there a fee for filing a FOIA request?"><!-- --></a><h2 class="editor-block--title" id="heading-rxsva9a9gq">Is there a fee for filing a FOIA request?</h2> <p><a href="http://www.hhs.gov/foia/statutes-and-resources/45cfr5/index.html" class="tp-link-policy" rel="noreferrer" data-domain-ext="gov">Departmental Regulations<span class="visually-hidden sr-only" aria-label=" external icon" role="img"></span><span class="cdc-icon-external cdc-link-icon" aria-hidden="true" alt="external icon"></span></a> allow us to recover part of the costs associated with processing FOIA requests. For fee purposes, FOIA divides requesters into three categories:</p> <ol class="nested-list"> <li class="level-1"><strong>Commercial use requesters</strong> are charged for any search time, document review, and duplication<ol> </ol> </li> <li class="level-1"><strong>News media, educational, or scientific requesters</strong> are charged for duplication only, after the first 100 pages<ol> </ol> </li> <li class="level-1"><strong>All other requesters</strong> are charged for search time (after two hours) and duplication (after 100 pages)<ol> </ol> </li> </ol> <p>You may make a specific statement in your request limiting the amount of fees you are willing to pay. If you do not state a specific fee limit we will assume that you are willing to pay all fees incurred while processing your request.</p> <p>We may notify you and request advance payment if your estimated fees exceeds $250.00.</p> <p>You may receive the opportunity to narrow your request in order to reduce the fees, or you may be asked to confirm your commitment to pay the estimated amount.</p> <p><strong>Fee Waivers<br></strong>You may request a <a href="http://www.hhs.gov/foia/statutes-and-resources/45cfr5/index.html#subd" class="tp-link-policy" rel="noreferrer" data-domain-ext="gov">waiver<span class="visually-hidden sr-only" aria-label=" external icon" role="img"></span><span class="cdc-icon-external cdc-link-icon" aria-hidden="true" alt="external icon"></span></a> for FOIA processing fees. However, fee waivers are limited to situations in which a requester can show that disclosure of the requested information is in the public interest because it is likely to contribute significantly to public understanding of the operations and activities of the government and is not primarily in the commercial interest of the requester (see <a href="http://www.hhs.gov/foia/statutes-and-resources/45cfr5/index.html" class="tp-link-policy" rel="noreferrer" data-domain-ext="gov">Section 5.45<span class="visually-hidden sr-only" aria-label=" external icon" role="img"></span><span class="cdc-icon-external cdc-link-icon" aria-hidden="true" alt="external icon"></span></a> for more information on fee waivers).</p> </div> <div class="dfe-section" data-section="cdc_generic_section_13"> <a class="onThisPageAnchor" id="cdc_generic_section_13-what-rules-govern-cdcatsdrs-foia-activities" name="What%20rules%20govern%20CDC/ATSDR's%20FOIA%20activities?" title="What rules govern CDC/ATSDR's FOIA activities?"><!-- --></a><h2 class="editor-block--title" id="heading-ogwvwph4h6">What rules govern CDC/ATSDR's FOIA activities?</h2> <p>The CDC/ATSDR FOIA Office follows the rules set forth in the Department of Health and Human Services' FOIA regulations at <a href="http://www.hhs.gov/foia/statutes-and-resources/45cfr5/index.html#Subb" class="tp-link-policy" rel="noreferrer" data-domain-ext="gov">45 CFR PART 5<span class="visually-hidden sr-only" aria-label=" external icon" role="img"></span><span class="cdc-icon-external cdc-link-icon" aria-hidden="true" alt="external icon"></span></a>.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_14"> <a class="onThisPageAnchor" id="cdc_generic_section_14-what-is-pal" name="What%20is%20PAL?" title="What is PAL?"><!-- --></a><h2 class="editor-block--title" id="heading-zwz53n01zc">What is PAL?</h2> <p>The Public Access Link (PAL) is a comprehensive electronic tool that provides requesters with basic information on how to obtain access to records maintained by CDC. PAL allows a requester to search for records, set up an account to manage multiple requests (setting up an account isn't required to use PAL), and find out the status of their submitted request(s). PAL will enhance FOIA efficiency by utilizing technology while supporting information sharing, accountability, and transparency. To access, visit <a href="https://foia.cdc.gov/" class="">Public Access Link (PAL)</a>.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_15"> <a class="onThisPageAnchor" id="cdc_generic_section_15-how-can-i-check-on-the-status-of-my-request" name="How%20can%20I%20check%20on%20the%20status%20of%20my%20request?" title="How can I check on the status of my request?"><!-- --></a><h2 class="editor-block--title" id="heading-z08zp2xtay">How can I check on the status of my request?</h2> <p>You can check the status of your FOIA request by visiting the <a href="https://foia.cdc.gov/">Public Access Link (PAL)</a>.</p> <p>If you are unable to determine the status of your FOIA request, call the CDC FOIA Office at 770-488-6399 or the CDC/ATSDR FOIA Public Liaison at 770-488-6277 for assistance.</p> </div> <div class="dfe-section" data-section="cdc_generic_section_16"> <a class="onThisPageAnchor" id="cdc_generic_section_16-i-have-a-foia-dispute-what-resources-are-available" name="I%20have%20a%20FOIA%20dispute.%20What%20resources%20are%20available?" title="I have a FOIA dispute. What resources are available?"><!-- --></a><h2 class="editor-block--title" id="heading-pzqvsccsum">I have a FOIA dispute. What resources are available?</h2> <p>If you need help with your FOIA request, including narrowing the scope or understanding the response you got, you may contact CDC/ATSDR's FOIA Public Liaison Roger Andoh at 404-488-6277. If the FOIA public liaison is unable to resolve your dispute, you may contact the Office of Government Information Services (OGIS) by email at <a href="mailto:ogis@nara.gov">ogis@nara.gov</a> or by mail at Office of Government Information Services (OGIS), National Archives and Records Administration, 8601 Adelphi Road, College Park, MD, 20740-6001. OGIS serves as the federal FOIA ombudsman and offers dispute resolution services to help FOIA requesters and federal agencies. <a href="https://www.archives.gov/ogis/mediation-program/request-assistance" class="tp-link-policy" rel="noreferrer" data-domain-ext="gov">Learn more about OGIS and how to request assistance<span class="visually-hidden sr-only" aria-label=" external icon" role="img"></span><span class="cdc-icon-external cdc-link-icon" aria-hidden="true" alt="external icon"></span></a>.</p> </div> </div> <div class="cdc-dfe-body__right page-right-rail"> <aside class="page-right-rail__static noindex" role="complementary"> <div class="on-this-page " data-sid=""> <h2 class="on-this-page__heading"> On This Page </h2> <div class="card-body"> <ul> <li><a href="#cdc_generic_section_1-how-do-i-contact-the-cdc-foia-office">How do I contact the CDC FOIA Office?</a></li> <li><a href="#cdc_generic_section_2-how-do-i-make-a-foia-request">How do I make a FOIA Request</a></li> <li><a href="#cdc_generic_section_3-what-kinds-of-records-can-i-request-from-cdcatsdr-under-the-freedom-of-information-act-foia">What kinds of records can I request from CDC/ATSDR under the Freedom of Information Act (FOIA)?</a></li> <li><a href="#cdc_generic_section_4-must-i-use-special-forms">Must I use special forms?</a></li> <li><a href="#cdc_generic_section_5-how-does-cdcatsdr-process-foia-requests">How does CDC/ATSDR process FOIA requests?</a></li> <li><a href="#cdc_generic_section_6-what-is-expedited-processing">What is expedited processing?</a></li> <li><a href="#cdc_generic_section_7-what-is-the-cut-off-date-for-including-records-as-responsive-to-requests">What is the cut-off date for including records as responsive to requests?</a></li> <li><a href="#cdc_generic_section_8-how-long-should-it-take-cdcatsdr-to-respond-to-my-request">How long should it take CDC/ATSDR to respond to my request?</a></li> <li><a href="#cdc_generic_section_9-what-kinds-of-records-can-cdcatsdr-withhold">What kinds of records can CDC/ATSDR withhold?</a></li> <li><a href="#cdc_generic_section_10-what-if-i-think-cdcatsdr-has-withheld-records-and-should-not-have">What if I think CDC/ATSDR has withheld records and should not have?</a></li> <li><a href="#cdc_generic_section_11-what-happens-if-cdcatsdr-does-not-have-the-records-i-want">What happens if CDC/ATSDR does not have the records I want?</a></li> <li><a href="#cdc_generic_section_12-is-there-a-fee-for-filing-a-foia-request">Is there a fee for filing a FOIA request?</a></li> <li><a href="#cdc_generic_section_13-what-rules-govern-cdcatsdrs-foia-activities">What rules govern CDC/ATSDR's FOIA activities?</a></li> <li><a href="#cdc_generic_section_14-what-is-pal">What is PAL?</a></li> <li><a href="#cdc_generic_section_15-how-can-i-check-on-the-status-of-my-request">How can I check on the status of my request?</a></li> <li><a href="#cdc_generic_section_16-i-have-a-foia-dispute-what-resources-are-available">I have a FOIA dispute. What resources are available?</a></li> </ul> </div> </div> </aside> <aside class="page-right-rail__dynamic noindex" role="complementary"> <div data-related-nav></div> </aside> </div> </div> <div data-journey-next></div> <section class="container page-mobile-bar"> <time class="page-mobile-bar__item page-mobile-bar__item--date" datetime="2024-09-10 00:00:00"> September 10, 2024 </time> </section> <div class="page-content-sources noindex"> <div class="page-content-sources__header"> <a data-action="summary" class="collapsed" href="#content-sources" role="button" data-bs-toggle="collapse" aria-expanded="false" aria-controls="content-sources" data-cs-toggle="">Sources</a> <a data-action="print" href="#print" class="d-none d-md-block" aria-label="print this page" onclick="window.print()">Print</a> <a data-action="share" href="#share" data-bs-toggle="dropdown" aria-label="share this page" aria-expanded="false">Share</a> <div class="dropdown-menu page-share-bar" 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