Frequently Asked Questions | Co-op Web Builder

<!DOCTYPE html> <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# " class="no-js"> <head> <meta charset="utf-8" /> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-254705464-1"></script> <script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments)};gtag("js", new Date());gtag("set", "developer_id.dMDhkMT", true);gtag("config", "UA-254705464-1", {"groups":"default","anonymize_ip":true,"page_placeholder":"PLACEHOLDER_page_path","allow_ad_personalization_signals":false});gtag("config", "G-0HKVHPTEYQ", {"groups":"default","page_placeholder":"PLACEHOLDER_page_location","allow_ad_personalization_signals":false});</script> <meta name="description" content="We think you will find the following list of questions and answers helpful. These are the top questions we get on a daily basis. If you can't find an answer to your question here, please reach out to our support team to open a ticket." /> <link rel="canonical" href="https://www.coopwebbuilder3.com/frequently-asked-questions" /> <link rel="image_src" href="Expand All Why should I use Co-op Web Builder? Access and Usage is included with your investment fees. Fully Responsive Templates that prioritize the mobile experience and work as intended on all devices. User Friendly Content Management System (CMS) allows you to build and customize content for your site, make quick and easy updates and upload pictures or logos. Drag & Drop Page Building Experience lets you control the layout and order of information on your child pages with ease. No coding knowledge required! Save Your Cooperative Thousands of Dollars vs. using a third party Web designer. Create Your Own Layouts by using the region based homepage template design system. Free Professional Support who specializes in Drupal design and development. What technology was Co-op Web Builder built with? All platforms of Co-op Web Builder were created with Drupal. The decision to go with Drupal was fueled by the system’s ability to provide complex configurations when necessary and offer high security solutions. This path has allowed cooperatives to build everything from highly structured intranet sites to newsletter and magazine layout sites and everything in-between. Co-op Web Builder 3.0 All new accounts start in this version of the platform The program comes with a fully responsive template that prioritizes the mobile experience first. Customize your homepage layout by using the new component block and region system. Reorder, remove, edit or change any of the content in the template by simply using the system tools. Utilize the drag/drop page building experience to create attractive and easy to maintain web pages. Co-op Web Builder 2.0 This is the previous version of the platform, no new sign-ups at this point and time. The program comes packaged with 5 adaptive templates. This means they respond accordingly for desktop/tablet experience. In addition, there is a separate mobile theme that is managed in the Wizard to accommodate mobile visitors. Setup and launch your site quickly using the custom 10 Step Wizard. Will we be able to keep our current site while the new site is being developed, and once it’s developed would we then get rid of our current web host that we use? That is correct -- you would keep your current web site live while you are building your new web site. You will receive a custom URL for your Co-op Web Builder site after you sign-up. This URL is independent from your existing live website’s URL. You can then maintain both sites until you are ready to go live with your new site. To update a web page -- would it be done through the internet now instead of a program that’s on my computer? Yes, you log in to your Coop Web Builder account in the browser of your choice. Then you can choose a design template, and use iSean to change the properties and content of your website; all you need is a computer with a browser that is connected to the internet -- no other software. Do all browsers work with Co-op Web Builder and/or is there a recommended browser that I should be using for site design? Yes. All modern browsers will work with all versions of Co-op Web Builder. We recommend that you use either Chrome or Firefox if they are available to you. These are the most common web development browsers and include additional built in tools to assist with web design. Can a co-op have more than one web site via CWB? I’m thinking of one for our statewide publication. Or, even our Washington Youth Tour program. Yes, please see our Website Packages page for more information. For additional site requests you can use the Request a quote feature to contact us directly. Will the system give web site visitors the ability to open PDFs? The system will let you upload PDFs to your site, and then you create a link to that PDF. The web pages will function like all web pages -- when the user clicks on a PDF link on a web page the browser opens the PDF in the browser window. The user can then decide to view the PDF, print it, and / or save it to their computer. In Co-op Web Builder 2.5, you can select the page feature for “PDF Embed” and then (under the Body section) choose a PDF file to embed directly on the page. This includes an automatic download link to improve accessibility by offering multiple solutions to your visitors to access the information from the PDF. We also recommend that you provide a summary on any page that you embed a PDF about the contents of the file. In Co-op Web Builder 3.0, you can simply use the Document Embed component type to achieve this easily. I’m ready to go live with my new site, what is next? When you are ready to make the site live you will want to contact the Co-op Web Builder team for further instructions. We will then initiate a complimentary audit of your site build and submit it to you as a separate communication. Please allow a few days for us to complete the audit. Then we will follow up by providing you with instructions and the IP address you will need to update your domain records with. I’ve already updated my domain records, but I still see my old site. Did I do something wrong? Once you have updated your domain records, it can take 1-24 hours to propagate throughout the internet. Typically in co-op offices, this can take longer than 24 hours depending on internal network policies. You can likely ask your IT department to flush the network DNS cache to see the updates quicker at the co-op level. You members will see the new site very shortly after the DNS records have been updated. A good test is to use your mobile device with a data plan (not connected to a wireless network) and check your website URL there; you will likely see the new site within the hour. Is there any ability to "pre-publish" web pages but they remain "hidden" until the designated release date? Yes, you can do this directly from the page content editor. There is an option for every article or page to toggle “publishing” options. Do we have the ability to add a slide show or photo gallery? Yes, Co-op Web Builder includes the ability to create and edit your own slide shows. Custom photo galleries and full HTML5 video slideshows can be created as needed with a custom development/design request. Where can I download the User Manual? Right here! CWB 3.0 | Download the User Manual Format: Getting Started Guide CWB 2.0 | Download the User Manual Format: Adobe PDF Where can I watch online video tutorials and past webinars? Right here! Co-op Web Builder 3 - Tutorial Videos Video Collection Co-op Web Builder 2.5 - Tutorial Videos Video Collection Co-op Web Builder 2.0 - Training Sessions Video Collection What if I want the Co-op Web Builder Support Team to do everything for me? Co-op Web Builder offers several different website packages based on your cooperatives' unique needs and requirements. We can accommodate almost any custom design or development need. This includes creating a custom theme for your co-op specifically or creating a specific module that adds a required feature to your site. Request a quote today if you like even! How do I get an SSL certificate to encrypt my website? First, notify us at coopwebbuilder@nreca.coop that you are interested in getting an SSL certificate. We will then generate and send you a CSR code which you will need for the purchasing process. You can purchase a certificate from any number of vendors online. We can then install the SSL certificate on our servers to ensure your website is encrypted with HTTPS. Please see our SSL FAQ page for more details and information about securing your website. Note: If you are launching a new website with CWB 3.0, then you will get a free SSL and it will be automatically installed. Say goodbye to having to manage SSL certificates yourself for good! How do I get the embed login (SmartHub or SEDC) on my homepage? You will first need an SSL certificate for your site. This is a requirement before enabling any embed login features. It will ensure that your member’s information stays secure as they access their bill pay providers. Once you have SSL active on your Co-op Web Builder site, we can help you enable the module and place it on your homepage. Please contact us for a list of available styles for the login box. What is the difference between Drupal and WordPress? They are both considered the big giants in the world of website creation systems, perhaps the most popular ones as well. Drupal is best suited for building and maintaining complex websites that require additional security, controlled access and even protected file zones. We have found over the years that Drupal excels in the needs of co-op websites, which is why we chose it over WordPress. How do I reach you if I need help or have a question? The best way to reach us is by emailing our support team at coopwebbuilder@nreca.coop. This will automatically generate a ticket for your question and our support team will get back to your as soon as possible. As long as you submit your requests early, you will likely get a response that same day. Our support hours are Monday-Friday from 9AM – 5PM (EST). Please keep in mind that we are also continuously checking and monitoring our systems for any potential emergencies. This means it is likely that you can get a hold of us after hours if something is mission critical, we will be available and likely already on top of it. Potential emergencies include any sites being unavailable or any content that may have been compromised as a security concern. Help! My website is down and not responding. What do I do? The first thing you should do is ensure that the website is down on multiple devices. First check on your computer and then try your phone or something that is not connected to your work network. If you are still not having any luck, try to pull up your Co-op Web Builder sandbox URL (where you first developed the site IE: http://myaccountname.coopwebbuilder3.com/). If your site pulls up, then there is likely an issue with your domain provider (Go Daddy, Network Solutions, Domains.coop, Etc.) and you should reach out to them accordingly. 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this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,R.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[he,w,N,Ne,_e,_,D,ot,ct,je,nt],loaderType:"spa"})})()})();</script> <link rel="icon" href="/themes/custom/cwbmodernized/favicon.ico" type="image/vnd.microsoft.icon" /> <title>Frequently Asked Questions | Co-op Web Builder</title> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_149Qf1YL_D-6BBUM2J0MvjSn4bocxu48mkBPPjIa_TE.css" /> <link rel="stylesheet" media="all" href="//cdnjs.cloudflare.com/ajax/libs/font-awesome/5.15.3/css/all.min.css" /> <link rel="stylesheet" media="all" 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type="button"> <i class="fa fa-reorder"></i> </button> <div class="nav-collapse always-show"> <ul class="tb-megamenu-nav nav level-0 items-5" role="list" > <li class="tb-megamenu-item level-1 mega dropdown active active-trail" data-id="menu_link_content:bd7449b7-bad1-4a3c-b89f-d0249e93eb0f" data-level="1" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Help Center" aria-level="1" > <span class="dropdown-toggle active-trail tb-megamenu-no-link" aria-expanded="false" tabindex="0"> Help Center <span class="caret"></span> </span> <div class="tb-megamenu-submenu dropdown-menu mega-dropdown-menu nav-child" data-class="" data-width="500" style="width: 500px;" role="list"> <div class="mega-dropdown-inner"> <div class="tb-megamenu-row row-fluid"> <div class="tb-megamenu-column span6 mega-col-nav" data-class="" data-width="6" data-hidewcol="0" id="tb-megamenu-column-1"> <div 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mega-nav level-2 items-12" role="list"> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:2f948040-f6c3-4f4a-9435-67571d1281fd" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="How Does it Work?" aria-level="3" > <a href="/how-does-it-work" > How Does it Work? </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:cbc1b366-81cd-49f6-b8cb-0fe334bf46d3" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="What&#039;s Included" aria-level="3" > <a href="/whats-included-your-membership" > What's Included </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:d8f7d657-8902-4c08-827a-95e9483009c4" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Sign-up" aria-level="3" > <a href="/sign-up" > Sign-up </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:10832842-0275-46a6-8ab8-237d5ca9963a" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Site Examples" aria-level="3" > <a href="/site-examples" > Site Examples </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:346342a0-fdc9-41f0-9d06-f6ebaecda106" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Best Practice" aria-level="3" > <a href="/best-practice" > Best Practice </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:ff282985-7f32-4224-b441-ac1aecd487cb" data-level="3" data-type="menu_item" data-class="" data-xicon="" 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data-id="menu_link_content:a379d9f3-0715-40e2-a771-10ea87d396e4" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="User Manual" aria-level="3" > <a href="/user-manual" > User Manual </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:d0031f65-bd00-472b-bbfb-e0e33f33a75b" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Webform Style Guide" aria-level="3" > <a href="/webform-style-guide" > Webform Style Guide </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:9863e98e-f651-4d67-81de-6f573d335f71" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="SSL Certificates" aria-level="3" > <a 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data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Style Guide" aria-level="3" > <a href="/style-guide" > Style Guide </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:512f940c-d138-4399-a774-714379d049f3" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="After Hours Support" aria-level="3" > <a href="/after-hours-support" > After Hours Support </a> </li> <li class="tb-megamenu-item level-3 mega" data-id="menu_link_content:63808e38-e16a-4dd7-be0c-2af1fbc8687c" data-level="3" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="3" > <a href="/disaster-recovery" > Disaster Recovery </a> </li> </ul> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </li> <li class="tb-megamenu-item level-1 mega dropdown" data-id="menu_link_content:89468f66-f735-4fe2-9f3a-7af7c1a7c872" data-level="1" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Services" aria-level="1" > <span class="dropdown-toggle tb-megamenu-no-link" aria-expanded="false" tabindex="0"> Services <span class="caret"></span> </span> <div class="tb-megamenu-submenu dropdown-menu mega-dropdown-menu nav-child" data-class="" data-width="" role="list"> <div class="mega-dropdown-inner"> <div class="tb-megamenu-row row-fluid"> <div class="tb-megamenu-column span12 mega-col-nav" data-class="" data-width="12" data-hidewcol="0" id="tb-megamenu-column-5"> <div class="tb-megamenu-column-inner mega-inner clearfix"> <ul class="tb-megamenu-subnav mega-nav level-1 items-3" role="list"> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:e889d8f8-451d-42de-941c-27a6cf956fa6" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Design Solutions" aria-level="2" > <a href="/design-solutions" > Design Solutions </a> </li> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:c366d99e-92a0-4fb7-879e-d0d398e8df16" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Website Packages" aria-level="2" > <a href="/website-packages" > Website Packages </a> </li> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:3aed86fb-ab8f-4c9b-af3a-bed54c9564f4" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Request A Quote" aria-level="2" > <a href="/my-cwb-quote" > Request A Quote </a> </li> </ul> </div> </div> </div> </div> </div> </li> <li class="tb-megamenu-item level-1 mega dropdown" data-id="menu_link_content:0c15c2b2-d337-48c9-91db-f832a5356f53" data-level="1" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Default Pages" aria-level="1" > <span class="dropdown-toggle tb-megamenu-no-link" aria-expanded="false" tabindex="0"> Default Pages <span class="caret"></span> </span> <div class="tb-megamenu-submenu dropdown-menu mega-dropdown-menu nav-child" data-class="" data-width="250" style="width: 250px;" role="list"> <div class="mega-dropdown-inner"> <div class="tb-megamenu-row row-fluid"> <div class="tb-megamenu-column span12 mega-col-nav" data-class="" data-width="12" data-hidewcol="0" id="tb-megamenu-column-6"> <div class="tb-megamenu-column-inner mega-inner clearfix"> <ul class="tb-megamenu-subnav mega-nav level-1 items-5" role="list"> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:ab084b75-c09f-49b5-914f-9ae88924afa5" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Demo Homepage" aria-level="2" > <a href="/example-homepage-layout" > Demo Homepage </a> </li> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:217d9bdb-010c-4926-9943-9806ebb8b053" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Touchstone Energy Cooperatives" aria-level="2" > <a href="/touchstone-energy-cooperatives" > Touchstone Energy Cooperatives </a> </li> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:a9d0a811-8a27-44b7-a9db-7ab76c7e9a51" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Co-op Connections Savings" aria-level="2" > <a href="/co-op-connections-savings" > Co-op Connections Savings </a> </li> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:0de2f2c2-0c04-4e17-a60d-3dcd0fcb47fd" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Touchstone Energy Savings" aria-level="2" > <a href="/touchstone-energy-savings" > Touchstone Energy Savings </a> </li> <li class="tb-megamenu-item level-2 mega" data-id="menu_link_content:0e49f28c-b530-44a4-b2e7-0f622397a0af" data-level="2" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Safety Quiz" aria-level="2" > <a href="/safety-quiz" > Safety Quiz </a> </li> </ul> </div> </div> </div> </div> </div> </li> <li class="tb-megamenu-item level-1 mega" data-id="menu_link_content:ee2535a4-2cbe-443b-8d82-feb9f4cc64a2" data-level="1" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="" aria-level="1" > <a href="/Posts" > News </a> </li> <li class="tb-megamenu-item level-1 mega" data-id="menu_link_content:001ee901-10af-4147-b970-2dd09b04c2c3" data-level="1" data-type="menu_item" data-class="" data-xicon="" data-caption="" data-alignsub="" data-group="0" data-hidewcol="0" data-hidesub="0" data-label="Subscribe" aria-level="1" > <a href="/subscribe" > Subscribe </a> </li> </ul> </div> </div> </div> </div> </div> <div class="region-page-title"> <div class="page-title"> <h1><span> Frequently Asked Questions </span> </h1> </div> </div> <main id="main" class="main" role="main" tabindex="-1"> <div id="wrapper"> <div class="l-constrain--no-padding"> <div class="l-sidebars"> <div class="l-sidebars__full"> <div class="region-preface"> <nav class="breadcrumb" role="navigation" aria-labelledby="breadcrumb-label"> <h2 class="breadcrumb__title" id="breadcrumb-label">You are here</h2> <ol class="breadcrumb__list"><li class="breadcrumb__item"> Help Center </li><li class="breadcrumb__item"> Getting Started </li><li class="breadcrumb__item"> Frequently Asked Questions </li></ol> </nav> </div> </div> <div class="l-sidebars__main"> <div class="region-content"> <div data-drupal-messages-fallback class="hidden"></div><article data-history-node-id="81" class="node node--type-article node--view-mode-full clearfix node--promoted"> <div> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="block-region-content"><div class="block block--faq-hero-new"> <div class="block__content"> <div><div class="hero-bg-image" style="background-image: url(/sites/default/files/hero_images/FAQ-Questions.jpg);"> <div class="l-constrain"> <div class="hero-bg-image__content"> <div class="hero-bg-image__contain"> <h1 class="hero-bg-image__title">Check out our FAQ</h1> <div class="hero-bg-image__text"><p>Do you have questions about Co-op Web Builder that you just can't find the answers to? </p> <p> </p> </div> <div class="hero-bg-image__call-to-action"></div> </div> </div> <span class="glyphicon glyphicon-menu-down" aria-hidden="true"></span> </div> </div></div> </div> </div> <div class="block block--body"> <div class="block__content"> <div class="l-constrain cwb-body"> <p class="lead">We think you will find the following list of questions and answers helpful.</p> <p class="lead">These are the top questions we get on a daily basis.</p> <p class="lead">If you can't find an answer to your question here, please reach out to our <strong><a href="mailto:coopwebbuilder@nreca.coop">support team</a> </strong>to open a ticket.</p> </div> </div> </div> <div class="block block--paragraph-blocks"> <div class="block__content"> <div> <div class="paragraph--bp-accordion-container"> <button type="button" class="btn btn-primary bp-accordion-button" title="Click to expand all accordions in this section."> Expand All </button> <div class="paragraph paragraph--type--bp-accordion paragraph--view-mode--default paragraph--id--322" id="accordion-322" role="tablist" aria-multiselectable="true"> <div class="paragraph__column"> <div class="card panel panel-default"> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-1"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-1" aria-expanded="true" aria-controls="collapse-accordion-322-1"> Why should I use Co-op Web Builder? </a> </div> </div> <div id="collapse-accordion-322-1" class="card-block panel-collapse collapse in" role="tabpanel" aria-labelledby="heading-accordion-322-1"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--320"> <div class="paragraph__column"> <ul><li><strong>Access and Usage</strong> is included with your investment fees.</li> <li><strong>Fully Responsive Templates</strong> that prioritize the mobile experience and work as intended on all devices.</li> <li><strong>User Friendly Content Management System (CMS)</strong> allows you to build and customize content for your site, make quick and easy updates and upload pictures or logos.</li> <li><strong>Drag & Drop Page Building Experience</strong> lets you control the layout and order of information on your child pages with ease. No coding knowledge required!</li> <li><strong>Save Your Cooperative Thousands of Dollars </strong>vs. using a third party Web designer.</li> <li><strong>Create Your Own Layouts </strong>by using the region based homepage template design system.</li> <li><strong>Free Professional Support</strong> who specializes in Drupal design and development.</li> </ul> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-2"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-2" aria-expanded="false" aria-controls="collapse-accordion-322-2"> What technology was Co-op Web Builder built with? </a> </div> </div> <div id="collapse-accordion-322-2" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-2"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--323"> <div class="paragraph__column"> <p>All platforms of Co-op Web Builder were created with Drupal. The decision to go with Drupal was fueled by the system’s ability to provide complex configurations when necessary and offer high security solutions. This path has allowed cooperatives to build everything from highly structured intranet sites to newsletter and magazine layout sites and everything in-between.</p> <p><strong>Co-op Web Builder 3.0</strong></p> <p><strong><em>All new accounts start in this version of the platform</em></strong></p> <p>The program comes with a fully responsive template that prioritizes the<br /> mobile experience first. Customize your homepage layout by using the new component block and region system. Reorder, remove, edit or change any of the content in the template by simply using the system tools. Utilize the drag/drop page building experience to create attractive and easy to maintain web pages.</p> <p> </p> <p><strong>Co-op Web Builder 2.0</strong></p> <p><strong><em>This is the previous version of the platform, no new sign-ups at this point and time.</em></strong></p> <p>The program comes packaged with 5 adaptive templates. This means they respond accordingly for desktop/tablet experience. In addition, there is a separate mobile theme that is managed in the Wizard to accommodate mobile visitors. Setup and launch your site quickly using the custom 10 Step Wizard.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-3"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-3" aria-expanded="false" aria-controls="collapse-accordion-322-3"> Will we be able to keep our current site while the new site is being developed, and once it’s developed would we then get rid of our current web host that we use? </a> </div> </div> <div id="collapse-accordion-322-3" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-3"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--327"> <div class="paragraph__column"> <p>That is correct -- you would keep your current web site live while you are building your new web site. You will receive a custom URL for your Co-op Web Builder site after you sign-up. This URL is independent from your existing live website’s URL. You can then maintain both sites until you are ready to go live with your new site.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-4"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-4" aria-expanded="false" aria-controls="collapse-accordion-322-4"> To update a web page -- would it be done through the internet now instead of a program that’s on my computer? </a> </div> </div> <div id="collapse-accordion-322-4" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-4"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--329"> <div class="paragraph__column"> <p>Yes, you log in to your Coop Web Builder account in the browser of your choice. Then you can choose a design template, and use iSean to change the properties and content of your website; all you need is a computer with a browser that is connected to the internet -- no other software.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-5"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-5" aria-expanded="false" aria-controls="collapse-accordion-322-5"> Do all browsers work with Co-op Web Builder and/or is there a recommended browser that I should be using for site design? </a> </div> </div> <div id="collapse-accordion-322-5" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-5"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--331"> <div class="paragraph__column"> <p>Yes. All modern browsers will work with all versions of Co-op Web Builder. We recommend that you use either Chrome or Firefox if they are available to you. These are the most common web development browsers and include additional built in tools to assist with web design.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-6"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-6" aria-expanded="false" aria-controls="collapse-accordion-322-6"> Can a co-op have more than one web site via CWB? I’m thinking of one for our statewide publication. Or, even our Washington Youth Tour program. </a> </div> </div> <div id="collapse-accordion-322-6" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-6"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--333"> <div class="paragraph__column"> <p>Yes, please see our <strong><a href="https://www.coopwebbuilder3.com/website-packages">Website Packages</a></strong> page for more information. For additional site requests you can use the <strong><a href="https://www.coopwebbuilder3.com/my-cwb-quote">Request a quote</a></strong> feature to contact us directly.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-7"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-7" aria-expanded="false" aria-controls="collapse-accordion-322-7"> Will the system give web site visitors the ability to open PDFs? </a> </div> </div> <div id="collapse-accordion-322-7" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-7"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--335"> <div class="paragraph__column"> <p>The system will let you upload PDFs to your site, and then you create a link to that PDF. The web pages will function like all web pages -- when the user clicks on a PDF link on a web page the browser opens the PDF in the browser window. The user can then decide to view the PDF, print it, and / or save it to their computer.</p> <p>In Co-op Web Builder 2.5, you can select the page feature for “PDF Embed” and then (under the Body section) choose a PDF file to embed directly on the page. This includes an automatic download link to improve accessibility by offering multiple solutions to your visitors to access the information from the PDF. We also recommend that you provide a summary on any page that you embed a PDF about the contents of the file.</p> <p>In Co-op Web Builder 3.0, you can simply use the <strong><a href="https://www.coopwebbuilder3.com/document-embed">Document Embed</a></strong> component type to achieve this easily.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-8"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-8" aria-expanded="false" aria-controls="collapse-accordion-322-8"> I’m ready to go live with my new site, what is next? </a> </div> </div> <div id="collapse-accordion-322-8" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-8"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--337"> <div class="paragraph__column"> <p>When you are ready to make the site live you will want to contact the <strong><a href="mailto:coopwebbuilder@nreca.coop">Co-op Web Builder team</a></strong> for further instructions. We will then initiate a complimentary audit of your site build and submit it to you as a separate communication. Please allow a few days for us to complete the audit. Then we will follow up by providing you with instructions and the IP address you will need to update your domain records with.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-9"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-9" aria-expanded="false" aria-controls="collapse-accordion-322-9"> I’ve already updated my domain records, but I still see my old site. Did I do something wrong? </a> </div> </div> <div id="collapse-accordion-322-9" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-9"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--339"> <div class="paragraph__column"> <p>Once you have updated your domain records, it can take 1-24 hours to propagate throughout the internet. Typically in co-op offices, this can take longer than 24 hours depending on internal network policies. You can likely ask your IT department to flush the network DNS cache to see the updates quicker at the co-op level. You members will see the new site very shortly after the DNS records have been updated. A good test is to use your mobile device with a data plan (not connected to a wireless network) and check your website URL there; you will likely see the new site within the hour.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-10"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-10" aria-expanded="false" aria-controls="collapse-accordion-322-10"> Is there any ability to "pre-publish" web pages but they remain "hidden" until the designated release date? </a> </div> </div> <div id="collapse-accordion-322-10" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-10"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--341"> <div class="paragraph__column"> <p>Yes, you can do this directly from the page content editor. There is an option for every article or page to toggle “publishing” options.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-11"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-11" aria-expanded="false" aria-controls="collapse-accordion-322-11"> Do we have the ability to add a slide show or photo gallery? </a> </div> </div> <div id="collapse-accordion-322-11" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-11"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--343"> <div class="paragraph__column"> <p>Yes, Co-op Web Builder includes the ability to create and edit your own slide shows. Custom photo galleries and full HTML5 video slideshows can be created as needed with a custom development/design request.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-12"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-12" aria-expanded="false" aria-controls="collapse-accordion-322-12"> Where can I download the User Manual? </a> </div> </div> <div id="collapse-accordion-322-12" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-12"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--345"> <div class="paragraph__column"> <p>Right here!</p> <p><strong>CWB 3.0 | Download the User Manual</strong><br /> Format: <a href="https://www.coopwebbuilder3.com/user-manual"><strong>Getting Started Guide</strong></a></p> <p><strong>CWB 2.0 | Download the User Manual</strong><br /> Format: <a href="https://www.coopwebbuilder3.com/sites/info/files/documents/Coop_WebBuilder_User_Manual.pdf" target="_blank"><strong>Adobe PDF</strong></a></p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-13"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-13" aria-expanded="false" aria-controls="collapse-accordion-322-13"> Where can I watch online video tutorials and past webinars? </a> </div> </div> <div id="collapse-accordion-322-13" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-13"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--347"> <div class="paragraph__column"> <p>Right here!<br /> </p> <p><strong>Co-op Web Builder 3 - Tutorial Videos</strong></p> <p><a href="https://www.coopwebbuilder3.com/training-videos"><strong>Video Collection</strong></a></p> <p> </p> <p><strong>Co-op Web Builder 2.5 - Tutorial Videos</strong></p> <p><a href="https://vimeo.com/album/4033166"><strong>Video Collection</strong></a></p> <p> </p> <p><strong>Co-op Web Builder 2.0 - Training Sessions</strong></p> <p><a href="https://vimeo.com/album/3269515"><strong>Video Collection</strong></a></p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-14"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-14" aria-expanded="false" aria-controls="collapse-accordion-322-14"> What if I want the Co-op Web Builder Support Team to do everything for me? </a> </div> </div> <div id="collapse-accordion-322-14" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-14"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--349"> <div class="paragraph__column"> <p>Co-op Web Builder offers several different <a href="https://www.coopwebbuilder3.com/website-packages"><strong>website packages</strong></a> based on your cooperatives' unique needs and requirements. We can accommodate almost any custom design or development need. This includes creating a custom theme for your co-op specifically or creating a specific module that adds a required feature to your site. <strong><a href="https://www.coopwebbuilder3.com/my-cwb-quote">Request a quote</a></strong> today if you like even!</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-15"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-15" aria-expanded="false" aria-controls="collapse-accordion-322-15"> How do I get an SSL certificate to encrypt my website? </a> </div> </div> <div id="collapse-accordion-322-15" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-15"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--351"> <div class="paragraph__column"> <p>First, notify us at <strong><a href="mailto:coopwebbuilder@nreca.coop">coopwebbuilder@nreca.coop</a></strong> that you are interested in getting an SSL certificate. We will then generate and send you a CSR code which you will need for the purchasing process. You can purchase a certificate from any number of vendors online. We can then install the SSL certificate on our servers to ensure your website is encrypted with HTTPS. Please see our <strong><a href="https://www.coopwebbuilder3.com/ssl-certificates">SSL FAQ page</a></strong> for more details and information about securing your website.</p> <p>Note: If you are launching a new website with CWB 3.0, then you will get a free SSL and it will be automatically installed. Say goodbye to having to manage SSL certificates yourself for good!</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-16"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-16" aria-expanded="false" aria-controls="collapse-accordion-322-16"> How do I get the embed login (SmartHub or SEDC) on my homepage? </a> </div> </div> <div id="collapse-accordion-322-16" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-16"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--353"> <div class="paragraph__column"> <p>You will first need an SSL certificate for your site. This is a requirement before enabling any embed login features. It will ensure that your member’s information stays secure as they access their bill pay providers. Once you have SSL active on your Co-op Web Builder site, we can help you enable the module and place it on your homepage. Please <a href="mailto:coopwebbuilder@nreca.coop"><strong>contact us</strong></a> for a list of available styles for the login box.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-17"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-17" aria-expanded="false" aria-controls="collapse-accordion-322-17"> What is the difference between Drupal and WordPress? </a> </div> </div> <div id="collapse-accordion-322-17" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-17"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--355"> <div class="paragraph__column"> <p>They are both considered the big giants in the world of website creation systems, perhaps the most popular ones as well. Drupal is best suited for building and maintaining complex websites that require additional security, controlled access and even protected file zones. We have found over the years that Drupal excels in the needs of co-op websites, which is why we chose it over WordPress.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-18"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-18" aria-expanded="false" aria-controls="collapse-accordion-322-18"> How do I reach you if I need help or have a question? </a> </div> </div> <div id="collapse-accordion-322-18" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-18"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--357"> <div class="paragraph__column"> <p>The best way to reach us is by emailing our support team at <strong><a href="mailto:coopwebbuilder@nreca.coop">coopwebbuilder@nreca.coop</a></strong>. This will automatically generate a ticket for your question and our support team will get back to your as soon as possible. As long as you submit your requests early, you will likely get a response that same day. Our support hours are Monday-Friday from 9AM – 5PM (EST).</p> <p>Please keep in mind that we are also continuously checking and monitoring our systems for any potential emergencies. This means it is likely that you can get a hold of us after hours if something is mission critical, we will be available and likely already on top of it. Potential emergencies include any sites being unavailable or any content that may have been compromised as a security concern.</p> </div> </div> </div> <div class="card-header panel-heading" role="tab" id="heading-accordion-322-19"> <div class="panel-title"> <a class="display" role="button" data-toggle="collapse" data-parent="accordion-322" href="#collapse-accordion-322-19" aria-expanded="false" aria-controls="collapse-accordion-322-19"> Help! My website is down and not responding. What do I do? </a> </div> </div> <div id="collapse-accordion-322-19" class="card-block panel-collapse collapse" role="tabpanel" aria-labelledby="heading-accordion-322-19"> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--359"> <div class="paragraph__column"> <p>The first thing you should do is ensure that the website is down on multiple devices. First check on your computer and then try your phone or something that is not connected to your work network. If you are still not having any luck, try to pull up your Co-op Web Builder sandbox URL (where you first developed the site IE: <strong><a href="http://myaccountname.coopwebbuilder3.com/">http://myaccountname.coopwebbuilder3.com/</a></strong>). If your site pulls up, then there is likely an issue with your domain provider (Go Daddy, Network Solutions, Domains.coop, Etc.) and you should reach out to them accordingly. If you go to pull up your Co-op Web Builder sandbox URL and you can not access it at all, then please <a href="mailto:coopwebbuilder@nreca.coop"><strong>contact us</strong></a> immediately for support.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </article> </div> </div> </div> </div> </div> </main> <div class="footer-back_to_top l-constrain--no-padding"> <span class="footer-back_to_top__strip"><a href="#top" onclick="scrollToTop();return false">Back to Top</a></span> </div> <footer class="footer l-constrain--no-padding" role="contentinfo"> <div class="footer-col_grid row"> <div class="l-constrain"> <div class=" col-xs-6 col-md-3"> <div class="region-footer-col-1"> <div id="block-quotetextonly" class="block block--request-a-quote"> <div class="block__content"> <div> <div class="paragraph paragraph--type--bp-columns paragraph--view-mode--default paragraph--id--317 paragraph--color paragraph--color--rgba-black-slight"> <div class="paragraph__column"> <div class="paragraph--type--bp-columns__1col"> <div> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--316 paragraph--width--wide"> <div class="paragraph__column"> <p class="lead slab text-align-center">Have questions about</p> <p class="lead slab text-align-center">your dream project?</p> <p class="lead slab text-align-center"><b><a class="button" href="/my-cwb-quote">Get A Quote</a> <a class="button" href="/site-examples" target="_blank">View Site Examples</a></b></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class=" col-xs-6 col-md-3"> <div class="region-footer-col-2"> <div id="block-subscribemailinglist" class="block block--subscribe-now"> <div class="block__content"> <div> <div class="paragraph paragraph--type--bp-columns paragraph--view-mode--default paragraph--id--499 paragraph--color paragraph--color--rgba-black-slight"> <div class="paragraph__column"> <div class="paragraph--type--bp-columns__1col"> <div> <div class="paragraph paragraph--type--bp-simple paragraph--view-mode--default paragraph--id--498"> <div class="paragraph__column"> <p class="lead">Start receiving communications from us whenever we have upcoming training opportunities or important news to share with you.</p> <p><a class="button" href="/subscribe">Subscribe</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class=" col-xs-6 col-md-3"> <div class="region-footer-col-3"> <div id="block-socialmedialinks" class="block-social-media-links block block--follow-us-online"> <h2 class="block__title">Follow Us Online</h2> <div class="block__content"> <ul class="social-media-links--platforms platforms inline horizontal"> <li> <a class="social-media-link-icon--email" href="mailto:coopwebbuilder@nreca.coop" > <span class='fa fa-envelope fa-2x'></span> </a> </li> <li> <a class="social-media-link-icon--facebook" href="https://www.facebook.com/TouchstoneEnergyCooperatives" > <span class='fab fa-facebook fa-2x'></span> </a> </li> <li> <a class="social-media-link-icon--twitter" href="https://www.twitter.com/tsecooperatives" > <span class='fab fa-twitter fa-2x'></span> </a> </li> <li> <a class="social-media-link-icon--vimeo" href="https://www.vimeo.com/touchstoneenergy" > <span class='fab fa-vimeo-square fa-2x'></span> </a> </li> </ul> </div> </div> </div> </div> <div class=" col-xs-6 col-md-3"> <div class="region-footer-col-4"> <nav role="navigation" aria-labelledby="block-cwbmodernized-footer-label"> <h2 id="block-cwbmodernized-footer-label">Quick Links</h2> <ul class="nav nav-pills nav-stacked nav--footer"><li class="nav__item"><a href="/contact-us" class="nav__link" data-drupal-link-system-path="node/22">Contact Us</a></li><li class="nav__item"><a href="/sign-up" class="nav__link" data-drupal-link-system-path="node/19">Sign up</a></li><li class="nav__item"><a href="/site-examples" class="nav__link" data-drupal-link-system-path="node/57">Site Examples</a></li><li class="nav__item"><a href="/training-videos" class="nav__link" data-drupal-link-system-path="node/56">Training Videos</a></li><li class="nav__item"><a href="/best-practice" class="nav__link" data-drupal-link-system-path="node/92">Best Practice</a></li></ul> </nav> </div> </div> </div> </div> <div class="footer-copyright"> <div class="l-constrain"> <div class="tse_powered"> <button type="button" class="btn btn-sm btn-primary tse_powered-btn" rel="popover" data-toggle="popover" title="Touchstone Energy Cooperatives" data-placement="top" data-content="Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. 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