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About Our Company | AP Automation That Is Built to Last | Chrome River
<!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js lt-ie9 lt-ie8 lt-ie7" lang="en-US"> <![endif]--> <!--[if IE 7]> <html class="no-js lt-ie9 lt-ie8" lang="en-US"> <![endif]--> <!--[if IE 8]> <html class="no-js lt-ie9" lang="en-US"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]--> <head> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta http-equiv="cleartype" content="on" /> <link rel="shortcut icon" href="/ui/ico/favicon.png" /> <link rel="stylesheet" href="/ui/base" /> <link rel="alternate" type="application/rss+xml" title="Chrome River" href="/rss" /> <link rel="sitemap" type="application/xml" title="Sitemap" href="https://www.chromeriver.com/sitemap/sitemap.xml" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="900" /> <meta name="twitter:card" content="summary_large_image"> <title>About Our Company | AP Automation That Is Built to Last | Chrome River </title><meta name='description' content='Chrome River delivers mobile expense report and supplier invoice processing software. 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Please <a href="http://browsehappy.com/">upgrade your browser</a> to improve your experience.</p><![endif]--> <div id="prosper-small" class="to-enterprise"> <div class="to-wrap"> <h3> <span>Emburse</span> <strong>Enterprise</strong> </h3> <p>Chrome River will become<br />Emburse Enterprise</p> <a href="https://www.emburse.com/blog/bringing-it-all-together-introducing-new-unified-names-for-the-emburse-products-you-trust" class="button">Learn more</a> </div> </div> <header id="header" style="background-image:url(https://chromeriver.imgix.net/2016/assets/headers/2019-about-01.jpg?mtime=1553879717?q=75&auto=format);" data-img="https://chromeriver.imgix.net/2016/assets/headers/2019-about-01.jpg?mtime=1553879717?q=75&auto=format" data-vide-bg="https://chromeriver.imgix.net/2016/video/about-us-web.mp4" data-vide-options="playbackRate: 1, position: 50% 0, className: vide-about"> <div class="topbar"><div class="wrapper"> <h6 id="logo"><a href="/" title="back to the main page"><i>Chrome River | Collaborative Cost Control</i></a></h6> <button class="menu">Menu</button> <nav> <ul> <li class="home-link"><a href="/">Home</a></li> <li> <a href="/products">Products</a> <div class="dropdown dd-products"> <div class="area area-hlight"> <ul class="dd-prod"> <li><a href="/products/expense-management" class="dd-expense"><span>Expense</span><small>Simplify and automate,<br />while ensuring control</small></a></li> <li><a href="/products/connect" class="dd-integrations"><span>Connect</span> <small>A comprehensive open integration platform</small></a></li> <li><a href="/products/analytics" class="dd-analytics"><span>Analytics</span> <small>Deliver real-time metrics<br />for actionable results</small></a></li> </ul> </div> <div class="vr"></div> <div class="area area-hlight"> <ul class="dd-prod"> <li><a href="/products/invoice-management" class="dd-invoice"><span>Invoice</span><small>Provide efficiency,<br />control and savings</small></a></li> <li><a href="/products/travel" class="dd-travel"><span>Travel</span> <small>Travel data,<br />all in one place</small></a></li> <li><a href="/products/monitor" class="dd-audit"><span>Audit</span> <small>Effectively increase compliance with automation</small></a></li> </ul> </div> </div> </li> <li> <a href="/solutions">Solutions</a> <div class="dropdown dd-solutions"> <div class="area area-hlight"> <h6><a href="/solutions">All Solutions</a></h6> <dl> <dd class="leveldown"><a class="leveldown" href="/solutions#by-company-size">by Company Size</a></dd> <dd class="leveldown"><a class="leveldown" href="/solutions#by-role">by Role</a></dd> <dd class="leveldown"><a class="leveldown" href="/solutions#by-industry">by Industry</a></dd> </dl> </div> <div class="area"> <dl> <dd><a href="/innovations">Innovations</a></dd> <dd><a href="/services">Services</a></dd> </dl> </div> </div> </li> <li> <a href="/resources">Resources</a> <div class="dropdown dd-resources"> <div class="area area-hlight"> <h6><a href="/resources">All 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Our modern, elegant and user-friendly solutions make every step of the expense journey smooth and effortless. We strive to create value to organizations by automating and streamlining accounts payable processes, increasing productivity, enforcing compliance and delivering actionable insight that leads to smarter decision-making.</h6> </div> </div> <div class="home-txt pad-top-3" style="background-image:none; margin-top:-2.4rem; padding-top:0;"> <div id="timeline"> <div id="timeline-photo" data-bg-0="https://chromeriver.imgix.net/2016/assets/timeline/timeline-01.jpg" data-bg-1="https://chromeriver.imgix.net/2016/assets/timeline/timeline-02.jpg" data-bg-2="https://chromeriver.imgix.net/2016/assets/timeline/timeline-03.jpg" data-bg-3="https://chromeriver.imgix.net/2016/assets/timeline/timeline-05.jpg" data-bg-4="https://chromeriver.imgix.net/2016/assets/timeline/timeline-04.jpg" data-bg-5="https://chromeriver.imgix.net/2016/assets/timeline/timeline-06.jpg" data-bg-6="https://chromeriver.imgix.net/2016/assets/timeline/timeline-07.jpg" data-bg-7="https://chromeriver.imgix.net/2016/assets/timeline/timeline-08.jpg" data-bg-8="https://chromeriver.imgix.net/2016/assets/timeline/timeline-09.jpg" data-bg-9="https://chromeriver.imgix.net/2016/assets/timeline/timeline-10.jpg" data-bg-10="https://chromeriver.imgix.net/2016/assets/timeline/timeline-11.jpg" data-bg-11="https://chromeriver.imgix.net/2016/assets/timeline/timeline-12.jpg" data-bg-12="https://chromeriver.imgix.net/2016/assets/timeline/timeline-13.jpg" data-bg-13="https://chromeriver.imgix.net/2016/assets/timeline/timeline-14.jpg">></div> <div id="timeline-bg"><?xml version="1.0" encoding="utf-8"?> <!-- Generator: Adobe Illustrator 24.0.2, SVG Export Plug-In . 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our DNA. Our founders understood that existing technologies for travel and expense were too cumbersome and not able to grow with an organization’s changing business needs. Today, we continue to be at the forefront of innovation and are proud to work with major global brands and companies of all sizes across different regions and industries. </p> </li> <li data-year="y08"> <h4>Product launch</h4> <p>Chrome River unveils EXPENSE to provide its customers with the latest, most advanced and easy-to-use software to get their jobs done. Users can create, submit and approve expenses anytime, anywhere - on any device. Finance teams can control costs with automated, real-time spend policy compliance monitoring and approval routing.</p> </li> <li data-year="y09"> <h4>New corporate headquarters</h4> <p>Due to increased growth, Chrome River expands its corporate headquarters in LA with new office space for additional hires.</p> <p>Since then, Chrome River has added more space for its growing number of employees and has been recognized among LA’s Best Employers by Comparably’s Best Places to Work Awards.</p> </li> <li data-year="y10"> <h4>Chrome River releases INVOICE</h4> <p>Chrome River launches INVOICE which brings the intuitive experience of EXPENSE into accounts payable invoice management processes. AP teams increase agility with fully mobile invoice management software that improves accuracy, expedites processing and increases spend visibility.</p> </li> <li data-year="y11"> <h4>Growth across international markets</h4> <p>Since the launch of EXPENSE and in conjunction with Chrome River’s new product INVOICE, the company’s customer base continues to significantly increase around the globe.</p> <p>Just a few years later, over 2 million users around the world happily snap, tap and click their way through the automated expense reporting and invoice management software.</p> </li> <li data-year="y12"> <h4>At the forefront of innovation</h4> <p>Chrome River continues to be committed to keeping their end users delighted with continuous enhancements and innovations that delight and make their lives easier. New applications and features including Chrome River MOBILE, CAPTURE and DIRECT PAY, add significant value to Chrome River’s expense automation product lines.</p> </li> <li data-year="y13"> <h4>One of the Fastest Growing Companies in North America</h4> <p>Ranked No. 81 on Deloitte’s Technology Fast 500, Chrome River joins the who’s who of companies behind the most exciting and innovative products and services in the technology space.</p> </li> <li data-year="y14"> <h4>European expansion</h4> <p>With a Series C funding raised previously, and after several years of strong growth across North America, Chrome River expands its existing presence in Europe to support our regional customers. In addition to an expanded team, Chrome River forms and expands partnerships with strategic partners in Europe including Amadeus and Western Union Business Solutions.</p> </li> <li data-year="y15"> <h4>Growing leadership team + Inc 500 | 5000 ranking</h4> <p>Having raised $100 million in a series D funding round, Chrome River invests in building out scalable teams, products and infrastructure for its growing customer base. Chrome River expands its leadership team for increased customer success and expansion into new markets.</p> <p>In the same year, Chrome River announces that for the fourth consecutive year it is recognized on the annual Inc. 500|5000 list, an exclusive ranking of the nation's fastest-growing private companies.</p> </li> <li data-year="y16"> <h4>Partnerships & Australian office launched</h4> <p>Chrome River launches and expands partnerships with global organizations including Sabre-GetThere, U.S. Bank, Egencia, Amadeus, Ellucian and Uber to further streamline expense management processes.</p> <p>As a result of continued interest in the Asia-Pacific market, coupled with a growing number of customers in the region, Chrome River further expands its global reach, with the addition of an office in Sydney.</p> </li> <li data-year="y17"> <h4>Ushering in the fourth era of expense management</h4> <p>Keeping up its long tradition of leadership in innovation, Chrome River unveils a revolutionary new product - PROSPER - enabling organizations to drive new value from expense spend.</p> <p>PROSPER allows organizations to analyze the impact of travel and expense spend on revenues, allowing finance leaders to make smarter, more informed travel budget planning decisions.</p> </li> <li data-year="y18"> <h4>Further global expansion</h4> <p>Chrome River signs major global brands including ExxonMobil and German technology and services leader Bosch.</p> <p>To support this continued growth, a new office opens in Germany. Chrome River also partners with leading TMC Yatra to provide its expense management solutions to the Indian market.</p> </li> <li data-year="y19"> <h4>Certify and Chrome River Join Forces</h4> <p>Certify and Chrome River Technologies merge in a transaction valued at over $1 billion. The combination creates the industry’s most comprehensive suite of products for monitoring, managing and analyzing corporate spend.</p> <p>The companies offer best-in-class integrations to all leading ERP systems, including those offered by SAP, Oracle, NetSuite, Sage Intacct, Microsoft Dynamics, PeopleSoft, JD Edwards and QuickBooks.</p> </li> <li data-year="y20"> <h4>Six Major Global Expense and AP Automation Brands Become One</h4> <p>Emburse brings together Abacus, Captio, Certify, Chrome River, Nexonia, and Tallie, which offer tailored, highly-configurable solutions for organizations ranging from start-ups to global enterprises. The company employs 750 people worldwide, serving more than 4.5 million users at 14,000 customers in 120 countries.</p> </li> </ul> <h6><span>Navigate Our Timeline</span></h6> <a class="timeline-nav timeline-prev" id="timelinePrev"><</a> <a class="timeline-nav timeline-next" id="timelineNext">></a> </div> <div id="timeline-right"> <ul> <li data-year="y07"> <h6><span>2007</span></h6> <h4>Chrome River was founded</h4> <p>Alan Rich and Dave Terry set out to create an innovative expense and invoice management solution.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/blog/what-exactly-is-a-chrome-river-how-we-got-our-name">What Exactly is a “Chrome River” - how we got our name »</a></p> </li> <li data-year="y08"> <h6><span>2008</span></h6> <h4>Chrome River unveiled EXPENSE</h4> <p>The first customers for the new solution were three of the world’s largest law firms with offices around the globe, and they remain customers to this day.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/products/expense-management">EXPENSE at a glance »</a></p> </li> <li data-year="y09"> <h6><span>2009</span></h6> <h4>Growth non-stop</h4> <p>Meet the Team and help us continue our journey to become the world’s most loved expense and invoice management solution.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/careers">Careers at Chrome River »</a></p> </li> <li data-year="y10"> <h6><span>2010</span></h6> <h4>INVOICE lets<br />business flow</h4> <p>Say goodbye to paper and hello to maximum efficiency with INVOICE.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/products/invoice-management">INVOICE at a glance »</a></p> </li> <li data-year="y11"> <h6><span>2011</span></h6> <h4>Our happy customers</h4> <p>Great software and services create delighted customers. Read what Chrome River’s customers love about us:</p> <p class="timeline-link"><a href="https://www.chromeriver.com/customers/testimonials">Customer Testimonials »</a></p> </li> <li data-year="y12"> <h6><span>2012</span></h6> <h4>Let Business Flow</h4> <p>The Chrome River product suite manages all of an organization’s accounts payable operations from invoice processing to check request and payment to expense reports and expense reimbursement.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/products">Chrome River product suite »</a></p> </li> <li data-year="y13"> <h6><span>2013</span></h6> <h4>Chrome River innovates expense reporting</h4> <p>From "Snap & Send" to "Forward & Forget," receipt OCR, Uber integration and hotel folio itemization, Chrome River makes building an expense report a breeze.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/innovations/mobile-receipt-handling">Mobile receipt handling »</a></p> </li> <li data-year="y14"> <h6><span>2014</span></h6> <p>Chrome River establishes its first overseas presence, in the UK. Since then, major European partners and customers have joined The River:</p> <p class="timeline-link"><a href="https://www.chromeriver.com/news/bosch-partners-amadeus-and-chrome-river-for-an-end-to-end-travel-solution">Amadeus, Chrome River and Bosch together will digitalize the business travel experience »</a></p> </li> <li data-year="y15"> <h6><span>2015</span></h6> <h4>Our Leadership Team</h4> <p>See who has joined Alan Rich and Dave Terry since Chrome River was founded:</p> <p class="timeline-link"><a href="https://www.chromeriver.com/company/leadership">Meet our leadership team »</a></p> </li> <li data-year="y16"> <h6><span>2016</span></h6> <h4>The Chrome River Partner and Ecosystem</h4> <p>See who we partner with to accelerate business transformation globally:</p> <p class="timeline-link"><a href="https://www.chromeriver.com/partners">The Chrome River partner and ecosystem »</a></p> </li> <li data-year="y17"> <h6><span>2017</span></h6> <p>Chrome River launches its latest innovation: PROSPER</p> <p class="timeline-link"><a href="https://www.chromeriver.com/products/expense-management/prosper">Chrome River PROSPER »</a></p> </li> <li data-year="y18"> <h6><span>2018</span></h6> <p>With an ever-growing number of major customers around the globe, Chrome River continues to expand its offerings to large global companies.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/news/chrome-river-ends-2018-with-record-sales-and-revenue-growth">Chrome River ends 2018 with record sales and revenue growth »</a></p> </li> <li data-year="y19"> <h6><span>2019</span></h6> <p>With this merger, Certify and Chrome River will have more than 11,000 combined customers across 100+ countries, and solutions available in more than 60 languages.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/news/certify-and-chrome-river-join-forces-in-transaction-valued-at-over-1-bn">Certify and Chrome River join forces in transaction valued at over $1 Billion »</a></p> </li> <li data-year="y20"> <h6><span>2020</span></h6> <h4>Emburse Appoints Eric Friedrichsen as CEO</h4> <p>Six leading expense and AP automation companies have come together to form Emburse, a single unified entity, naming industry veteran Eric Friedrichsen as Chief Executive Officer.</p> <p class="timeline-link"><a href="https://www.chromeriver.com/news/emburse-appoints-eric-friedrichsen-ceo">Read press release »</a></p> </li> </ul> </div></div> </div> <div class="wrapper"> <div class="col w45 left"> <h4>Our Approach</h4> <p>We love our customers and their success is what motivates us. We listen to them, and understand their pain points and strategic plan. Their goals and requirements are a cornerstone of the solutions we create for them. The mindfulness to our customers’ needs and wants has led to a <strong>97% satisfaction rate</strong> among users (we’re working on that pesky 3% of outliers) and our <strong>98% annual customer retention rate</strong> reflects our commitment to provide world-class customer support.</p> <p><a href="https://www.chromeriver.com/customers"><strong>Read customers case studies »</strong></a></p> </div> <div class="col w30 right"><img alt="Chrome River stats" src="https://chromeriver.imgix.net/2016/img/about-stats.png" style="max-width:100%;" /></div> <hr /></div> <div class="ext-left"> <div class="wrapper"> <div class="col w30 left"><img alt="Chrome River team" src="https://chromeriver.imgix.net/2016/img/about-team.jpg" style="max-width:100%;" /></div> <div class="col w45 right"> <h4>Our Team</h4> <p>We have a great team. We strive to build and maintain a vibrant environment and culture where everyone feels valued and empowered to play a role in the company’s ongoing growth and success. We have <strong>dedicated teams around the world</strong> and an experienced leadership team that knows how to build and lead high-growth customer-centric technology companies.</p> <p><a href="https://www.chromeriver.com/company/leadership"><strong>Meet our leadership team »</strong></a></p> </div> <hr /></div> </div> <div class="ext-right" style="margin-top:3.6rem; margin-bottom:2.4rem;"> <div class="wrapper"> <div class="col w45 left"> <h4>Our Commitment</h4> <p>Chrome River is committed to delivering superior technology and an exceptional customer experience - today and tomorrow. As their strategic partner, we prepare our customers for success and future growth. That’s why we say, <strong>“Let Business Flow.”</strong></p> <p><a href="https://www.chromeriver.com/customers/expert-guidance"><strong>Leverage our expert guidance »</strong></a></p> </div> <div class="col w30 right"><img alt="Chrome River commitment" src="https://chromeriver.imgix.net/2016/img/about-commitment.jpg" style="max-width:100%; top:0;" /></div> </div> </div> <div class="wrapper"> <div class="newsletter newsletter-alt"> <form action="//chromeriver.us14.list-manage.com/subscribe/post?u=bbe540cbb2127063638fd3018&id=c1feab9851" method="post" target="_blank"> <h6>Get the latest expense management news & updates delivered straight to your inbox.</h6> <input type="email" value="" name="EMAIL" id="mce-EMAIL" required="required" placeholder="Enter your email address" autocomplete="email" /> <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_bbe540cbb2127063638fd3018_c1feab9851" tabindex="-1" value=""></div> <input type="submit" value="Subscribe" id="blog-subscribe-btn" /> </form> </div> </div> <div id="core-values" class="values"> <div class="wrapper"> <h2 class="c">Our Values</h2> <div class="col c"> <h4>Sincerity</h4> <p>We are sincere, honest and transparent, and continually strive to be better - for employees, customers, and partners.</p> </div> <div class="col c"> <h4>Empathy</h4> <p>We understand others’ needs and feelings, connect on a human level, and see the world through the lens of people first.</p> </div> <div class="col c"> <h4>Empowerment</h4> <p>We will give our people and customers what they need to be successful.</p> </div> </div> </div> <img src="https://chromeriver.imgix.net/2016/img/mosaic-values.jpg" alt="Chrome River employees" class="mosaic" style="max-width:100%; position:static;"> <div id="aspirational-values" class="values"> <div class="wrapper"> <div class="col c br"> <h4>Individuality</h4> <p>We celebrate the unique talents, ideas, and thinking that drive us toward innovation, growth and personal fulfillment.</p> </div> <div class="col c"> <h4>Teamwork</h4> <p>Working together, within our company and with our customers and partners, results in better outcomes for everyone.</p> </div> </div> </div> </div> <!--div class="promorow"> <div class="col w30 aqua"><div class="promo"><a href="https://www.youtube.com/watch?v=qfJrPwSwSR4"> <img src="https://chromeriver.imgix.net/2014/assets/promos/promo-video-building-trust.png?mtime=1540400973" alt="Building Trust - Alan Rich, CEO" /> <div class="msg"> <h4>Building Trust</h4> <p>Alan Rich, CEO</p> </div> <p class="act">Watch Video</p> </a></div></div> <div class="col w30 aqua"><div class="promo"><a href="https://www.youtube.com/watch?v=tiAGIrcwIxc"> <img src="https://chromeriver.imgix.net/2014/assets/promos/promo-video-why-cr.png?mtime=1553701925" alt="Why Chrome River - Dave Terry, COO" /> <div class="msg"> <h4>Why Chrome River</h4> <p>Dave Terry, COO</p> </div> <p class="act">Watch Video</p> </a></div></div> </div--> 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