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class="sq-form-question-answer"> <select class="sort-by" name="sort-by" data-attr-element="select-dropdown"> <option value="relevance">Relevance</option> <option value="date" selected>Publication Date</option> <option value="title">A-Z</option> </select> </div> </div><!--<div class="filters-display"> Show filters </div>--> <div class="filters"> <div class="accordion-title"> <h2>Dates:</h2> </div> <div class="accordion-content"> <h4>From:</h4> <div class="date-row styled-select"> <select id="gMonthForm" data-month="" class="data-month"> <option selected value="">Month</option> <option value="Jan">January</option> <option value="Feb">February</option> <option value="Mar">March</option> <option value="Apr">April</option> <option value="May">May</option> <option value="Jun">June</option> <option value="Jul">July</option> <option value="Aug">August</option> <option value="Sep">September</option> <option value="Oct">October</option> <option value="Nov">November</option> <option 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id="Industry" name="audience" value="Industry" class="visuallyhidden"> <label class="checkbox" for="Industry" data-attribute-remove="Industry" data-attribute-filter="audience" data-attribute-request="?&audience=Industry">Industry</label> </div> </div> <div class="filter-set"> <h6>Organisation</h6> <div class="checkbox-group"> <input type="checkbox" id="Amazon" name="organisation" value="Amazon" class="visuallyhidden"> <label class="checkbox" for="Amazon" data-attribute-remove="Amazon" data-attribute-filter="organisation" data-attribute-request="?&organisation=Amazon">Amazon</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Arqiva" name="organisation" value="Arqiva" class="visuallyhidden"> <label class="checkbox" for="Arqiva" data-attribute-remove="Arqiva" data-attribute-filter="organisation" data-attribute-request="?&organisation=Arqiva">Arqiva</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Bauer-Radio" name="organisation" value="Bauer Radio" class="visuallyhidden"> <label class="checkbox" for="Bauer-Radio" data-attribute-remove="Bauer Radio" data-attribute-filter="organisation" data-attribute-request="?&organisation=Bauer+Radio">Bauer Radio</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Bbc" name="organisation" value="BBC" class="visuallyhidden"> <label class="checkbox" for="Bbc" data-attribute-remove="BBC" data-attribute-filter="organisation" data-attribute-request="?&organisation=BBC">BBC</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Bt" name="organisation" value="BT" class="visuallyhidden"> <label class="checkbox" for="Bt" data-attribute-remove="BT" data-attribute-filter="organisation" data-attribute-request="?&organisation=BT">BT</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Channel-4" name="organisation" value="Channel 4" class="visuallyhidden"> <label class="checkbox" for="Channel-4" data-attribute-remove="Channel 4" data-attribute-filter="organisation" data-attribute-request="?&organisation=Channel+4">Channel 4</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Channel-5" name="organisation" value="Channel 5" class="visuallyhidden"> <label class="checkbox" for="Channel-5" data-attribute-remove="Channel 5" data-attribute-filter="organisation" data-attribute-request="?&organisation=Channel+5">Channel 5</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Ee" name="organisation" value="EE" class="visuallyhidden"> <label class="checkbox" for="Ee" data-attribute-remove="EE" data-attribute-filter="organisation" data-attribute-request="?&organisation=EE">EE</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Global-Radio" name="organisation" value="Global Radio" class="visuallyhidden"> <label class="checkbox" for="Global-Radio" data-attribute-remove="Global Radio" data-attribute-filter="organisation" data-attribute-request="?&organisation=Global+Radio">Global Radio</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Itv" name="organisation" value="ITV" class="visuallyhidden"> <label class="checkbox" for="Itv" data-attribute-remove="ITV" data-attribute-filter="organisation" data-attribute-request="?&organisation=ITV">ITV</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Netflix" name="organisation" value="Netflix" class="visuallyhidden"> <label class="checkbox" for="Netflix" data-attribute-remove="Netflix" data-attribute-filter="organisation" data-attribute-request="?&organisation=Netflix">Netflix</label> </div> <div class="checkbox-group"> <input type="checkbox" id="O2" name="organisation" value="O2" class="visuallyhidden"> <label class="checkbox" for="O2" data-attribute-remove="O2" data-attribute-filter="organisation" data-attribute-request="?&organisation=O2">O2</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Openreach" name="organisation" value="Openreach" class="visuallyhidden"> <label class="checkbox" for="Openreach" data-attribute-remove="Openreach" data-attribute-filter="organisation" data-attribute-request="?&organisation=Openreach">Openreach</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Plusnet" name="organisation" value="Plusnet" class="visuallyhidden"> <label class="checkbox" for="Plusnet" data-attribute-remove="Plusnet" data-attribute-filter="organisation" data-attribute-request="?&organisation=Plusnet">Plusnet</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Royal-Mail" name="organisation" value="Royal Mail" class="visuallyhidden"> <label class="checkbox" for="Royal-Mail" data-attribute-remove="Royal Mail" data-attribute-filter="organisation" data-attribute-request="?&organisation=Royal+Mail">Royal Mail</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Sky" name="organisation" value="Sky" class="visuallyhidden"> <label class="checkbox" for="Sky" data-attribute-remove="Sky" data-attribute-filter="organisation" data-attribute-request="?&organisation=Sky">Sky</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Talktalk" name="organisation" value="TalkTalk" class="visuallyhidden"> <label class="checkbox" for="Talktalk" data-attribute-remove="TalkTalk" data-attribute-filter="organisation" data-attribute-request="?&organisation=TalkTalk">TalkTalk</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Three" name="organisation" value="Three" class="visuallyhidden"> <label class="checkbox" for="Three" data-attribute-remove="Three" data-attribute-filter="organisation" data-attribute-request="?&organisation=Three">Three</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Virgin-Media" name="organisation" value="Virgin Media" class="visuallyhidden"> <label class="checkbox" for="Virgin-Media" data-attribute-remove="Virgin Media" data-attribute-filter="organisation" data-attribute-request="?&organisation=Virgin+Media">Virgin Media</label> </div> <div class="checkbox-group"> <input type="checkbox" id="Vodafone" name="organisation" value="Vodafone" class="visuallyhidden"> <label class="checkbox" for="Vodafone" data-attribute-remove="Vodafone" data-attribute-filter="organisation" data-attribute-request="?&organisation=Vodafone">Vodafone</label> </div> </div> </div> <br/> <button type="submit" class="visuallyhidden focusable js_submit-filters">Apply selected filters</button> </div> <!-- search filters --> </div> <div class="large-8 large-pull-4 columns "> <div class="search-input"> <form method="GET" action="" class="search-form"> <label for="search" class="visuallyhidden">Search Ofcom all research and data</label> <input type="text" name="query" class="search-input-field" id="search" value="" placeholder="Search Ofcom all research and data..." title="Search Ofcom all research and data..."> <button type="submit" class="search-button"> <i class="fa fa-search" aria-hidden="true"></i> <span class="visuallyhidden">Do search</span> </button> </form> </div> <p> </p> <h2 class="show-for-sr">Search Results</h2> <div class="search-results item-container list" id="results-container"> <div id="loader" class="loader"> <img src="https://web.archive.org/web/20190812171935im_/https://www.ofcom.org.uk/__data/assets/image/0022/86071/loader.gif" alt="loading icon"> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fdata%2Fstatistics%2Fstats19&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fdata%2Fstatistics%2Fstats19&auth=expt2qnPH%2B70oOhJ87eJWQ&profile=_default&rank=1&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Statistical release calendar 2019</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Regulation</li><li> Data</li><li> Research</li> </ul> </div> <p class="small-text grey"><small><span>08 August 2019</span></small></p> <p>Lists Ofcom's official statistics</p> <p class="url">https://www.ofcom.org.uk/research-and-data/data/statistics/stats19</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand&auth=7x4KE%2FcxqkI%2FzjOL8rj97A&profile=_default&rank=2&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">TV, radio and on-demand research</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li><li> Research</li> </ul> </div> <p>Research reports and data on the television and radio broadcasting sectors as well as on-demand services.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Fmedia-nations-2019&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Fmedia-nations-2019&auth=xIAddIqDcMwg6eRKp%2FnmQA&profile=_default&rank=3&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Media Nations 2019</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>07 August 2019</span></small></p> <p>The Media Nations report reviews key trends in the television and audiovisual sector as well as the radio and audio sector.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/media-nations-2019</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Fmedia-nations-2019%2Fmedia-nations-2019-interactive-report&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Fmedia-nations-2019%2Fmedia-nations-2019-interactive-report&auth=JNDrUdilZryW1vq22x%2BJeA&profile=_default&rank=4&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Media Nations 2019: Interactive report</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>07 August 2019</span></small></p> <p>Interactive data for the Media Nations 2019 report.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/media-nations-2019/media-nations-2019-interactive-report</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Ftv-research%2Fmade-out-of-london-tv-programming&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Ftv-research%2Fmade-out-of-london-tv-programming&auth=1Hyiju31iN5IbRdGZL4VGA&profile=_default&rank=5&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Made-out-of-London TV programming</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>06 August 2019</span></small></p> <p>Made-out-of-London TV programming</p> <p class="url">https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/tv-research/made-out-of-london-tv-programming</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fmanage-your-licence%2Fradio-broadcast-licensing%2Fmonthly-updates%2Fradio-broadcast-update-july-2019&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fmanage-your-licence%2Fradio-broadcast-licensing%2Fmonthly-updates%2Fradio-broadcast-update-july-2019&auth=1bKDyfyCBFBn9A5ZDXd2AA&profile=_default&rank=6&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Radio broadcast update July 2019</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li> </ul> </div> <p class="small-text grey"><small><span>06 August 2019</span></small></p> <p>This monthly update provides information about Ofcom鈥檚 broadcast radio licensing activity with regard to both the commercial and community radio sectors.</p> <p class="url">https://www.ofcom.org.uk/manage-your-licence/radio-broadcast-licensing/monthly-updates/radio-broadcast-update-july-2019</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fnuisance-calls&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fnuisance-calls&auth=RD4aKaD4jFC%2F%2B7Bbnd%2Bc4g&profile=_default&rank=7&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Nuisance calls</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p>Ofcom鈥檚 regular research into nuisance calls measures the frequency of the nuisance calls UK consumers receive on their home landline phone. We gather real-time data about these types of calls, including the date, time and duration of nuisance calls, and a full description of the experience; i.e. the company/person calling, what the call was about, and whether the caller鈥檚 telephone number was identifiable.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/telecoms-research/nuisance-calls</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fdata%2Fopendata&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fdata%2Fopendata&auth=VlpeMYG9WxLE1OtgW0pwGQ&profile=_default&rank=8&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Open data</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li> </ul> </div> <p class="small-text grey"><small><span>02 August 2019</span></small></p> <p>Ofcom鈥檚 open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/data/opendata</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fphones-telecoms-and-internet%2Fhow-to-report-a-complaint%2Fdispute-resolution%2Fadr-schemes-performance&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fphones-telecoms-and-internet%2Fhow-to-report-a-complaint%2Fdispute-resolution%2Fadr-schemes-performance&auth=39bmhxug%2BuwRxFPRpKMOUA&profile=_default&rank=9&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">ADR schemes' performance</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li> </ul> </div> <p class="small-text grey"><small><span>31 July 2019</span></small></p> <p>A quarterly update on ADR schemes' performance against key performance indicators (KPI).</p> <p class="url">https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/dispute-resolution/adr-schemes-performance</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Ftv-radio-and-on-demand%2Finformation-for-industry%2Fguidance%2Fdiversity%2Fdiversity-equal-opportunities-radio&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Ftv-radio-and-on-demand%2Finformation-for-industry%2Fguidance%2Fdiversity%2Fdiversity-equal-opportunities-radio&auth=Q4118S5Om505Uo8Nm2PmWA&profile=_default&rank=10&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Diversity and equal opportunities in radio</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>31 July 2019</span></small></p> <p>This is Ofcom鈥檚 second report into diversity and equal opportunities in the radio industry. It highlights key findings from those radio broadcasters which Ofcom regulates and reveals how well they are doing when it comes to promoting equality of opportunity, diversity and inclusion.</p> <p class="url">https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance/diversity/diversity-equal-opportunities-radio</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fdata-updates&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fdata-updates&auth=26U9Y4zUpDPfO0mnK6L9jw&profile=_default&rank=11&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Telecoms data updates</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li><li> Research</li> </ul> </div> <p>Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Fnews-media%2Fnews-consumption&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftv-radio-and-on-demand%2Fnews-media%2Fnews-consumption&auth=TZJkoW7tvD%2BNwG4nI6pAiQ&profile=_default&rank=12&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">News consumption in the UK</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>24 July 2019</span></small></p> <p>This executive summary and accompanying slide pack report provides key findings from Ofcom鈥檚 2015 research into news consumption across television, radio, print and online.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/tv-radio-and-on-demand/news-media/news-consumption</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmulti-sector-research%2Ftelecoms-complaints-data%2Finteractive-data&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmulti-sector-research%2Ftelecoms-complaints-data%2Finteractive-data&auth=0abl6rTgFenoelydXh0MUQ&profile=_default&rank=13&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Telecoms and pay-TV complaints interactive data</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li> </ul> </div> <p class="small-text grey"><small><span>23 July 2019</span></small></p> <p>This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/interactive-data</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmulti-sector-research%2Ftelecoms-complaints-data&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmulti-sector-research%2Ftelecoms-complaints-data&auth=IvB1qDRIOK5J%2B63B0CJR%2Fw&profile=_default&rank=14&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Telecoms and pay-TV complaints data</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p>These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fmobile-smartphones&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fmobile-smartphones&auth=NSVQstZot9XQCeKaIrTfJw&profile=_default&rank=15&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Mobile and smartphones</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li><li> Research</li> </ul> </div> <p>Our research investigates the range of mobile options available to consumers, in terms of different providers and opportunities for enhanced performance.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fproviders-bills-complaints-switching&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Ftelecoms-research%2Fproviders-bills-complaints-switching&auth=O6vWKWpbM3whrhaotBNH0A&profile=_default&rank=16&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Providers, bills, complaints and switching</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Data</li><li> Research</li> </ul> </div> <p>This involves ensuring that telecoms providers do their best to appeal for consumers, and offer the best service they can.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/telecoms-research/providers-bills-complaints-switching</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmedia-literacy-research%2Fpublications&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmedia-literacy-research%2Fpublications&auth=7C1OdwP2BYyeDyw4EbblNA&profile=_default&rank=17&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Research publications</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="url">https://www.ofcom.org.uk/research-and-data/media-literacy-research/publications</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmedia-literacy-research%2Fbulletins&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Fmedia-literacy-research%2Fbulletins&auth=O4pWUHPLKoPBQXIDDuu0BQ&profile=_default&rank=18&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Media literacy bulletins</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>18 July 2019</span></small></p> <p>Media Literacy e-Bulletins</p> <p class="url">https://www.ofcom.org.uk/research-and-data/media-literacy-research/bulletins</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Finternet-and-on-demand-research%2Fonline-content-moderation&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Finternet-and-on-demand-research%2Fonline-content-moderation&auth=Yab9z05eUPZ5LCXIfLqYjQ&profile=_default&rank=19&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Use of AI in online content moderation</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>18 July 2019</span></small></p> <p>A Cambridge Consultants report on the use of artificial intelligence in online content moderation.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/internet-and-on-demand-research/online-content-moderation</p> </div> <div class="result list-item"> <h3><a href="https://web.archive.org/web/20190812171935/https://www.ofcom.org.uk/__search/s/redirect?collection=web&url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Finternet-and-on-demand-research%2Fnet-neutrality&index_url=https%3A%2F%2Fwww.ofcom.org.uk%2Fresearch-and-data%2Finternet-and-on-demand-research%2Fnet-neutrality&auth=jbt1212URAaoXEXqYDjc7A&profile=_default&rank=20&query=%21padrenullquery+resourceType%3AResearch+resourceType%3AData">Monitoring compliance with the net neutrality rules</a></h3> <div class="consultation-date-panel"> <ul class="no-bullet grey"> <li>Research</li> </ul> </div> <p class="small-text grey"><small><span>10 July 2019</span></small></p> <p>A report to the European Commission on our approach to monitoring and ensuring compliance with EU Regulation 2015/2120 on open internet access from May 2016 to April 2017.</p> <p class="url">https://www.ofcom.org.uk/research-and-data/internet-and-on-demand-research/net-neutrality</p> </div> <div 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