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PayPay ヘルプ - キャッシュレス決済のPayPay
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c-external--black" href="https://about.paypay.ne.jp/" data-eventcategory="website" data-eventaction="about_paypay_clicked" data-eventLabel="c-header">会社概要</a> </li> </ul> </div> <button class="c-header__open"> <span></span> <span></span> <span></span> </button> </div> </div> </header> <div class="c-breadcrumb c-breadcrumb--top appView--hide"> <div class="c-breadcrumb__inner c-container"> <ul class="c-breadcrumb__list"> <li class="c-breadcrumb__item"> <a class="c-breadcrumb__link" href="https://paypay.ne.jp/"> <img src="https://image.paypay.ne.jp/page/common/images/ico_home.svg" alt=""> </a> </li> <li class="c-breadcrumb__item">PayPay ヘルプ</li> </ul> </div> </div> <div class="contents"> <div class="announce"> <div class="announce__contents--attention"> <p><a href="https://paypay.ne.jp/security/phishing/" data-eventcategory="website" data-eventaction="cs_link_clicked" data-eventlabel="emergency_phishing" target="_blank" rel="noreferrer noopener">返金を装った詐欺やフィッシングメールにご注意ください。</a></p> <p></p> 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href="https://paypay.ne.jp/help/c0464/" class="articleList__link"> <p class="articleList__name">PayPayポイント(期間限定)とは</p> </a> </li> <li class="articleList__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0475/" class="articleList__link"> <p class="articleList__name">心当たりのない利用・通知・請求・引き落としなどでお困りの場合</p> </a> </li> <li class="articleList__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0327/" class="articleList__link"> <p class="articleList__name">PayPayクレジット・PayPayカードに関するよくあるお問い合わせ</p> </a> </li> <li class="articleList__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0028/" class="articleList__link"> <p class="articleList__name">MNPや同じ携帯電話番号で機種変更をした場合</p> </a> </li> <li class="articleList__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0121/" class="articleList__link"> <p class="articleList__name">本人確認(eKYC)ができない</p> </a> </li> </ul> </div> <div class="help__container--topSpace"> <div class="help__contents howTo"> <h2 class="howTo__title">お悩みの状況から探す</h2> <ul class="howTo__list"> <li class="howTo__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0415/" class="howTo__link" data-eventCategory="website" data-eventAction="problem_01_clicked" data-eventLabel="howTo"> <span class="howTo__text switch">はじめての方から<br class="switch__display--pc">いただくよくあるご質問</span> <span class="howTo__text--guide switch">PayPayの始め方を<br class="switch__display--pc">知りたい</span> </a> </li> <li class="howTo__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0206/" class="howTo__link" data-eventCategory="website" data-eventAction="problem_02_clicked" data-eventLabel="howTo"> <span class="howTo__text switch"><span class="switch__display--pc">PayPay</span>クレジットの概要や登録方法について</span> <span class="howTo__text--bank">PayPayクレジットについて</span> </a> </li> <li class="howTo__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0414/" class="howTo__link" data-eventCategory="website" data-eventAction="problem_03_clicked" data-eventLabel="howTo"> <span class="howTo__text switch">機種変更・電話番号<span class="switch__display--pc">を</span><br>変更したら</span> <span class="howTo__text--tell switch">機種<span class="switch__display--pc">変更</span>・電話番号<br>変更について</span> </a> </li> <li class="howTo__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/c0413/" class="howTo__link" data-eventCategory="website" data-eventAction="problem_04_clicked" data-eventLabel="howTo"> <span class="howTo__text switch">ポイントがいつ追加されるか<span class="switch__display--pc">取引履歴を</span>確認したい</span> <span class="howTo__text--card switch"><span class="switch__display--pc">取引</span>履歴・ポイント<br>付与日について</span> </a> </li> </ul> </div> <div class="help__contents categoryList--topSpace"> <h2 class="categoryList__title">カテゴリから探す</h2> <ul class="categoryList__list"> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--payment"></span> <span class="categoryList__text">支払う</span> </p> <ul class="categoryList__subCategory subCategory 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class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/topup/topup-bank/" class="subCategory__link">銀行口座から</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/topup/topup-creditcard/" class="subCategory__link">クレジットカードから</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/topup/topup-sbym/" class="subCategory__link">ソフトバンク・ワイモバイル携帯電話から</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/topup/topup-atm/" class="subCategory__link">現金やポイントコードから</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/topup/topup-paylater/" class="subCategory__link">PayPayクレジットから</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--sending"></span> <span class="categoryList__text">送る・受け取る</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/sending/sending-recieve/" class="subCategory__link">送る・受け取る</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--transaction"></span> <span class="categoryList__text">ポイント・残高・履歴・キャンペーン</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/transaction/transaction-point/" class="subCategory__link">ポイントとは</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/transaction/transaction-statement/" class="subCategory__link">履歴や内訳を確認する</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/transaction/transaction-campaign/" class="subCategory__link">キャンペーン</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/transaction/transaction-payout/" class="subCategory__link">出金する</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/transaction/transaction-balance/" class="subCategory__link">残高とは</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--account"></span> <span class="categoryList__text">アカウント(設定・本人確認など)</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/account/account-update/" class="subCategory__link">電話番号や本人確認情報を変更する</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/account/account-auth/" class="subCategory__link">本人確認をする</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/account/account-create/" class="subCategory__link">作成する・ログインする</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/account/account-close/" class="subCategory__link">解約する</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--account2"></span> <span class="categoryList__text">紛失・電話番号変更・解約</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/account2/account2-change/" class="subCategory__link">電話番号変更や機種変更をする</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/account2/account2-lock/" class="subCategory__link">紛失(一時停止)・解約</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--service"></span> <span class="categoryList__text">PayPayアプリ・補償</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/service/service-app/" class="subCategory__link">アプリについて</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/service/service-compensation/" class="subCategory__link">補償制度について</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--connect"></span> <span class="categoryList__text">外部サービス連携</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/connect/connect-seven-eleven/" class="subCategory__link">セブン-イレブンアプリでの利用</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/connect/connect-sbym-payment/" 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JAPAN ID連携</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/connect/connect-thirdparty/" class="subCategory__link">外部サービス連携</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--card"></span> <span class="categoryList__text">PayPayクレジット・PayPayカード</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/card/card-paylater-faq/" class="subCategory__link">よくある問い合わせ</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/card/card-paylater/" class="subCategory__link">PayPayクレジット・PayPayカードについて</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--about"></span> <span class="categoryList__text">加盟店について</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/about/about-merchant/" class="subCategory__link">加盟店の方へ</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--payroll"></span> <span class="categoryList__text">PayPay給与受取</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/payroll/payroll-general/" class="subCategory__link">PayPay給与受取について</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/payroll/payroll-account/" class="subCategory__link">口座について</a> </li> </ul> </li> <li class="categoryList__item js-AcorBox"> <p class="categoryList__button js-AcorBtn"> <span class="categoryList__icon categoryIcon--trouble"></span> <span class="categoryList__text">トラブル・よくあるお問い合わせ</span> </p> <ul class="categoryList__subCategory subCategory js-AcorDetail"> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-unknow/" class="subCategory__link">覚えがない請求・通知など</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-cancel/" class="subCategory__link">返金・キャンセルなど</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-login/" class="subCategory__link">ログインできない</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-auth/" class="subCategory__link">本人確認できない</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-topup/" class="subCategory__link">チャージできない</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-point/" class="subCategory__link">ポイントが付与されない</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-sending/" class="subCategory__link">決済、送る受け取るができない</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-registration/" class="subCategory__link">登録ができない</a> </li> <li class="subCategory__item jsEntryBtn"> <a href="https://paypay.ne.jp/help/trouble/trouble-connect/" class="subCategory__link">Yahoo! 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