Frequently Asked Questions

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Director</a> </li> <li class="active"> <a href="/about/faq" data-drupal-link-system-path="about/faq" class="is-active" aria-current="page">FAQ</a> </li> </ul> </div> </li> <li> <a href="/partners" data-drupal-link-system-path="node/16">Partners</a> </li> <li class="expanded dropdown"> <a href="/training-courses" class="dropdown-toggle"> Training courses </a> <div class="menu-wrapper dropdown-menu"> <ul class="menu--secondary"> <li> <a href="/training-courses/training-overview" data-drupal-link-system-path="node/13">Training overview</a> </li> <li> <a href="/training-courses/full-catalogue" data-drupal-link-system-path="training-courses/full-catalogue">Full catalogue</a> </li> </ul> </div> </li> <li> <a href="/itu-d" data-drupal-link-system-path="node/2475">ITU-D Capacity Development</a> </li> </ul> </nav> </div> </div> </div> </header> </nav> <header role="heading" class="header-wrapper container-fluid"> <div class="main-header"> <div class="block-menu-responsive-wrapper"></div> <div class="region region-header has-divider" > <section id="block-cookiesui" class="block block-cookies block-cookies-ui-block clearfix"> <div id="cookiesjsr"></div> </section> <section class="views-exposed-form block-search block block-views block-views-exposed-filter-blocksearch-solr-search-page clearfix" data-drupal-selector="views-exposed-form-search-solr-search-page" id="block-views-exposed-filter-block-search-solr-search-page"> <form action="/search" method="get" id="views-exposed-form-search-solr-search-page" accept-charset="UTF-8"> <div class="form--inline form-inline clearfix"> <div class="form-item js-form-item form-type-select js-form-type-select form-item-items-per-page js-form-item-items-per-page form-group"> <label for="edit-items-per-page--2" class="control-label">Items per page </label> <div class="select-wrapper"><select data-drupal-selector="edit-items-per-page" class="form-select form-control" id="edit-items-per-page--2" name="items_per_page"><option value="10" selected="selected">10</option><option value="20">20</option><option value="50">50</option><option value="75">75</option><option value="100">100</option></select></div> </div> <div class="form-text-search form-group js-form-wrapper form-wrapper" data-drupal-selector="edit-form-text-search" id="edit-form-text-search"><div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-search-api-fulltext js-form-item-search-api-fulltext form-no-label form-group"> <input placeholder="Search..." data-drupal-selector="edit-search-api-fulltext" class="form-text form-control" type="text" id="edit-search-api-fulltext" name="search_api_fulltext" value="" size="30" maxlength="128" /> </div> <div data-drupal-selector="edit-actions" class="form-actions form-group js-form-wrapper form-wrapper" id="edit-actions--2"><button data-drupal-selector="edit-submit-search" class="button js-form-submit form-submit btn-primary btn icon-before" type="submit" id="edit-submit-search" value="Search"><span class="icon glyphicon glyphicon-search" aria-hidden="true"></span> Search</button></div> </div> <div id="edit-search-type"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-search-type js-form-item-search-type radio"> <label for="edit-search-type-website" class="control-label option"><input data-drupal-selector="edit-search-type-website" class="form-radio" type="radio" id="edit-search-type-website" name="search_type" value="website" checked="checked" />Look in the whole website <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-search-type js-form-item-search-type radio"> <label for="edit-search-type-courses" class="control-label option"><input data-drupal-selector="edit-search-type-courses" class="form-radio" type="radio" id="edit-search-type-courses" name="search_type" value="courses" />Look only for courses <span class="field-decorator"></span> </label> </div> </div> </div> </form> </section> <section class="views-exposed-form search-course-form form-inline block-search block-itu-search block block-itu-search block-itu-search-block clearfix" data-drupal-selector="itu-search-form" id="block-itu-search-block"> <form action="/about/faq" method="post" id="itu-search-form" accept-charset="UTF-8"> <div class="form-text-search form-group js-form-wrapper form-wrapper" data-drupal-selector="edit-form-text-search" id="edit-form-text-search--2"><div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-search-api-fulltext js-form-item-search-api-fulltext form-no-label form-group"> <input data-drupal-selector="edit-search-api-fulltext" class="form-text form-control" type="text" id="edit-search-api-fulltext--2" name="search_api_fulltext" value="" size="60" maxlength="128" /> </div> <div class="form-actions"><button data-drupal-selector="edit-submit" class="button js-form-submit form-submit btn-primary btn icon-before" type="submit" id="edit-submit" name="op" value="Search"><span class="icon glyphicon glyphicon-search" aria-hidden="true"></span> Search</button></div></div> <div id="edit-search-type--2"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-search-type js-form-item-search-type radio"> <label for="edit-search-type-website--2" class="control-label option"><input data-drupal-selector="edit-search-type-website-2" class="form-radio" type="radio" id="edit-search-type-website--2" name="search_type" value="website" />Look in the whole website <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-search-type js-form-item-search-type radio"> <label for="edit-search-type-courses--2" class="control-label option"><input data-drupal-selector="edit-search-type-courses-2" class="form-radio" type="radio" id="edit-search-type-courses--2" name="search_type" value="courses" checked="checked" />Look only for courses <span class="field-decorator"></span> </label> </div> </div> <div class="form-course-options form-group js-form-wrapper form-wrapper" data-drupal-selector="edit-form-course-options" id="edit-form-course-options"><div class="form-course-options-grid-wrapper form-group js-form-wrapper form-wrapper" data-drupal-selector="edit-form-course-options-grid-wrapper" id="edit-form-course-options-grid-wrapper"><fieldset data-drupal-selector="edit-field-taxon-registration" class="fieldgroup form-composite js-form-item form-item js-form-wrapper form-wrapper" id="edit-field-taxon-registration--wrapper"> <legend> <span class="fieldset-legend">Registration</span> </legend> <div class="fieldset-wrapper"> <div id="edit-field-taxon-registration"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-registration js-form-item-field-taxon-registration radio"> <label for="edit-field-taxon-registration-all" class="control-label option"><input data-drupal-selector="edit-field-taxon-registration-all" class="form-radio" type="radio" id="edit-field-taxon-registration-all" name="field_taxon_registration" value="All" />- Any - <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-registration js-form-item-field-taxon-registration radio"> <label for="edit-field-taxon-registration-144" class="control-label option"><input data-drupal-selector="edit-field-taxon-registration-144" class="form-radio" type="radio" id="edit-field-taxon-registration-144" name="field_taxon_registration" value="144" />Application & Selection <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-registration js-form-item-field-taxon-registration radio"> <label for="edit-field-taxon-registration-145" class="control-label option"><input data-drupal-selector="edit-field-taxon-registration-145" class="form-radio" type="radio" id="edit-field-taxon-registration-145" name="field_taxon_registration" value="145" />Direct Registration <span class="field-decorator"></span> </label> </div> </div> </div> </fieldset> <fieldset data-drupal-selector="edit-field-taxon-type" class="fieldgroup form-composite js-form-item form-item js-form-wrapper form-wrapper" id="edit-field-taxon-type--wrapper"> <legend> <span class="fieldset-legend">Training type</span> </legend> <div class="fieldset-wrapper"> <div id="edit-field-taxon-type"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-all" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-all" class="form-radio" type="radio" id="edit-field-taxon-type-all" name="field_taxon_type" value="All" />- Any - <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-146" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-146" class="form-radio" type="radio" id="edit-field-taxon-type-146" name="field_taxon_type" value="146" />Blended <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-147" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-147" class="form-radio" type="radio" id="edit-field-taxon-type-147" name="field_taxon_type" value="147" />e-Learning <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-148" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-148" class="form-radio" type="radio" id="edit-field-taxon-type-148" name="field_taxon_type" value="148" />Face to Face <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-149" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-149" class="form-radio" type="radio" id="edit-field-taxon-type-149" name="field_taxon_type" value="149" />Inactive <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-150" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-150" class="form-radio" type="radio" id="edit-field-taxon-type-150" name="field_taxon_type" value="150" />Meetings and Events <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-151" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-151" class="form-radio" type="radio" id="edit-field-taxon-type-151" name="field_taxon_type" value="151" />Online instructor led <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-152" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-152" class="form-radio" type="radio" id="edit-field-taxon-type-152" name="field_taxon_type" value="152" />Online self-paced <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-type js-form-item-field-taxon-type radio"> <label for="edit-field-taxon-type-153" class="control-label option"><input data-drupal-selector="edit-field-taxon-type-153" class="form-radio" type="radio" id="edit-field-taxon-type-153" name="field_taxon_type" value="153" />Seminar <span class="field-decorator"></span> </label> </div> </div> </div> </fieldset> <fieldset data-drupal-selector="edit-field-taxon-languages" class="fieldgroup form-composite js-form-item form-item js-form-wrapper form-wrapper" id="edit-field-taxon-languages--wrapper"> <legend> <span class="fieldset-legend">Languages</span> </legend> <div class="fieldset-wrapper"> <div id="edit-field-taxon-languages"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-all" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-all" class="form-radio" type="radio" id="edit-field-taxon-languages-all" name="field_taxon_languages" value="All" />- Any - <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-13" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-13" class="form-radio" type="radio" id="edit-field-taxon-languages-13" name="field_taxon_languages" value="13" />Arabic <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-14" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-14" class="form-radio" type="radio" id="edit-field-taxon-languages-14" name="field_taxon_languages" value="14" />Chinese <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-15" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-15" class="form-radio" type="radio" id="edit-field-taxon-languages-15" name="field_taxon_languages" value="15" />English <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-16" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-16" class="form-radio" type="radio" id="edit-field-taxon-languages-16" name="field_taxon_languages" value="16" />French <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-17" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-17" class="form-radio" type="radio" id="edit-field-taxon-languages-17" name="field_taxon_languages" value="17" />Portuguese <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-18" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-18" class="form-radio" type="radio" id="edit-field-taxon-languages-18" name="field_taxon_languages" value="18" />Russian <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-19" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-19" class="form-radio" type="radio" id="edit-field-taxon-languages-19" name="field_taxon_languages" value="19" />Spanish <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-languages js-form-item-field-taxon-languages radio"> <label for="edit-field-taxon-languages-292" class="control-label option"><input data-drupal-selector="edit-field-taxon-languages-292" class="form-radio" type="radio" id="edit-field-taxon-languages-292" name="field_taxon_languages" value="292" />Other <span class="field-decorator"></span> </label> </div> </div> </div> </fieldset> <fieldset data-drupal-selector="edit-field-taxon-region" class="fieldgroup form-composite js-form-item form-item js-form-wrapper form-wrapper" id="edit-field-taxon-region--wrapper"> <legend> <span class="fieldset-legend">Region</span> </legend> <div class="fieldset-wrapper"> <div id="edit-field-taxon-region"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-all" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-all" class="form-radio" type="radio" id="edit-field-taxon-region-all" name="field_taxon_region" value="All" />- Any - <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-2" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-2" class="form-radio" type="radio" id="edit-field-taxon-region-2" name="field_taxon_region" value="2" />Africa <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-3" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-3" class="form-radio" type="radio" id="edit-field-taxon-region-3" name="field_taxon_region" value="3" />Arab States <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-4" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-4" class="form-radio" type="radio" id="edit-field-taxon-region-4" name="field_taxon_region" value="4" />Asia & Pacific <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-5" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-5" class="form-radio" type="radio" id="edit-field-taxon-region-5" name="field_taxon_region" value="5" />CIS countries <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-6" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-6" class="form-radio" type="radio" id="edit-field-taxon-region-6" name="field_taxon_region" value="6" />Europe <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-8" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-8" class="form-radio" type="radio" id="edit-field-taxon-region-8" name="field_taxon_region" value="8" />Global or multi-regional <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-7" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-7" class="form-radio" type="radio" id="edit-field-taxon-region-7" name="field_taxon_region" value="7" />The Americas <span class="field-decorator"></span> </label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-field-taxon-region js-form-item-field-taxon-region radio"> <label for="edit-field-taxon-region-1" class="control-label option"><input data-drupal-selector="edit-field-taxon-region-1" class="form-radio" type="radio" id="edit-field-taxon-region-1" name="field_taxon_region" value="1" />[Unknown] <span class="field-decorator"></span> </label> </div> </div> </div> </fieldset> </div> </div> <input data-drupal-selector="form-xbqljo4y23cq-nmo3szpyqvbk1ilfbwce1bdosy7kwu" type="hidden" name="form_build_id" value="form-XBqljo4Y23Cq-nMO3sZPYqVbk1iLfbWCe1Bdosy7KWU" /><input data-drupal-selector="edit-itu-search-form" type="hidden" name="form_id" value="itu_search_form" /> </form> </section> </div> </div> </header> <div role="main" class="main-container container-fluid has-submenu js-quickedit-main-content"> <div class="row page-container"> <aside class="col-md-3" role="complementary"> <div class="region region-sidebar-first"> <div class="region-content-wrapper"> <nav role="navigation" aria-labelledby="block-menu-block-e-learning--2-menu" class="block-menu-secondary" id="block-menu-block-e-learning--2"> <h2 class="visually-hidden" id="block-menu-block-e-learning--2-menu">Menu e-learning</h2> <div class="menu-toggler menu-open"> <span class="icon itu-icons itu-icons-menu"></span> </div> <div class="menu-container menu-open"> <ul id="collapse-" class="menu menu--main_secondary menu-level-1"> <li> <div class="menu-item-title"> <a href="/about/what-itu-academy">What is the ITU Academy? </a> </div> </li> <li> <div class="menu-item-title"> <a href="/about/message-itu-secretary-general">Message from the ITU Secretary-General</a> </div> </li> <li> <div class="menu-item-title"> <a href="/about/message-bdt-director">Message from the BDT Director</a> </div> </li> <li class="active-trail"> <div class="menu-item-title"> <a href="/about/faq">FAQ</a> </div> </li> </ul> </div> </nav> </div> </div> </aside> <section class="col-md-9"> <div class="region region-pre-content"> <div class="region-content-wrapper"> <ol class="breadcrumb"> <li > <a href="/">Home</a> </li> <li > <a href="/about">About</a> </li> <li class="active"> Frequently Asked Questions </li> </ol> <h2 class="page-header">Frequently Asked Questions</h2> <section class="views-exposed-form region-exposed-form list-search list-search-faq block block-views block-views-exposed-filter-blockfaq-page-faq clearfix" data-drupal-selector="views-exposed-form-faq-page-faq" id="block-views-exposed-filter-block-faq-page-faq"> <form action="/about/faq" method="get" id="views-exposed-form-faq-page-faq" accept-charset="UTF-8"> <div class="form--inline form-inline clearfix"> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-text js-form-item-text form-group"> <label for="edit-text--2" class="control-label">Search... </label> <input data-drupal-selector="edit-text" class="form-text form-control" type="text" id="edit-text--2" name="text" value="" size="30" maxlength="128" /> </div> <div class="form-item js-form-item form-type-select js-form-type-select form-item-section js-form-item-section form-group"> <label for="edit-section--2" class="control-label">Section </label> <div class="select-wrapper"><select data-drupal-selector="edit-section" class="form-select form-control" id="edit-section--2" name="section"><option value="All" selected="selected">- Any -</option><option value="192">General questions</option><option value="193">Questions about ITU Academy Training Centres</option><option value="194">Questions about course enrolment and certification</option></select></div> </div> <div class="form-item js-form-item form-type-select js-form-type-select form-item-items-per-page js-form-item-items-per-page form-group"> <label for="edit-items-per-page--3" class="control-label">Items per page </label> <div class="select-wrapper"><select data-drupal-selector="edit-items-per-page" class="form-select form-control" id="edit-items-per-page--3" name="items_per_page"><option value="10" selected="selected">10</option><option value="20">20</option><option value="50">50</option><option value="75">75</option><option value="100">100</option></select></div> </div> <div data-drupal-selector="edit-actions" class="form-actions form-group js-form-wrapper form-wrapper" id="edit-actions--3"><button data-drupal-selector="edit-submit-faq-2" class="button js-form-submit form-submit btn-primary btn icon-before" type="submit" id="edit-submit-faq--2" value="Search"><span class="icon glyphicon glyphicon-search" aria-hidden="true"></span> Search</button></div> </div> </form> </section> </div> </div> <a id="main-content"></a> <div class="region region-content"> <div class="region-content-wrapper"> <div data-drupal-messages-fallback class="hidden"></div><div class="views-element-container form-group"><div class="view-item-list view-item-list-collapsible view view-faq view-id-faq view-display-id-page_faq js-view-dom-id-ff9c632e7f3f2650b3e5d43caa7c4e862bb4f2b63050f607395073236c9e1457"> <div class="view-header"> <div class="view-results">Displaying 1 - 10 of 13</div> </div> <div class="view-pager view-pager-top"> <nav class="pager-nav text-center" role="navigation" aria-labelledby="pagination-heading"> <h4 id="pagination-heading" class="visually-hidden">Pagination</h4> <ul class="pagination js-pager__items"> <li class="pager__item is-active active"> <a href="?page=0" title="Current page" aria-current="page"> <span class="visually-hidden"> Current page </span>1</a> </li> <li class="pager__item"> <a href="?page=1" title="Go to page 2"> <span class="visually-hidden"> Page </span>2</a> </li> <li class="pager__item pager__item--next"> <a href="?page=1" title="Go to next page" rel="next"> <span class="visually-hidden">Next page</span> <span aria-hidden="true">››</span> </a> </li> <li class="pager__item pager__item--last"> <a href="?page=1" title="Go to last page" rel="last"> <span class="visually-hidden">Last page</span> <span aria-hidden="true">Last »</span> </a> </li> </ul> </nav> </div> <div class="view-content"> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/how-do-i-select-course-and-pay-it-individual-user" hreflang="en">How do I select a course and pay for it as an individual user?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>As an individual user, you can select your own courses and purchase them by using bank transfer or credit card. ITU Academy offers two tutorials that will guide you through your course selection and assist you throughout the payment process. </p> <p>Click <a href="https://academy.itu.int/index.php/how-select-course-and-pay-it-individual-user">here </a>to read more about how to select a course and pay by using bank transfer or a creditcard as an individual user. Video tutorials are provided. </p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/how-do-i-become-institutional-contact" hreflang="en">How do I become an Institutional Contact?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>1. <a href="https://academy.itu.int/index.php/user/login">Login </a>to the ITU Academy platform. If you are not a user yet, <a href="https://academy.itu.int/index.php/user/register">create an account</a>.</p> <p>2. Once you are logged in, go to "My Account" in the upper right corner, scroll down and select "Apply to be an Institutional Contact". </p> <p>3. Responsible ITU Staff will accept or reject your request within 24 to 48 hours. </p> <p>A step by step video tutorial is provided <a href="https://academy.itu.int/index.php/institutional-contact-guide">here</a>. </p> <p> </p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/how-do-i-create-account-itu-academy" hreflang="en">How do I create an account at the ITU Academy? </a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>In order to pay and register for a course, you need to create an account in the ITU Academy platform.</p> <ol> <li>Go to the <a href="https://academy.itu.int/index.php/user/login">login link</a> to create a new account. </li> <li>Fill out the form. Every field with a red asterisk is required for the registration to be valid.</li> <li>Fill the captcha and press the “Create new account” button to validate the inscription.</li> </ol> <p>A step by step video tutorial is provided <a href="https://academy.itu.int/index.php/create-and-open-account">here</a>. </p> <p> </p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/what-requirement-successful-completion-course" hreflang="en">What is the requirement for successful completion of a course? </a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>The learner is evaluated based on four criteria, namely: participation in chat sessions; participation in discussion forums; assignments and a test. A learner has to score a minimum indicated in each course's training outline. </p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/do-i-get-certificate-after-completing-course" hreflang="en">Do I get a certificate after completing the course?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>Upon <u>successful completion</u> of the course, students will be issued a certificate jointly signed by the delivering institution and ITU or just ITU, depending on the organizers of the course. Certain courses are awarded badges rather than e-Certificates. Please ensure that you read the training outline for each course so that you are well informed.</p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/how-can-i-find-my-online-course-once-i-am-registered" hreflang="en">How can I find my online course once I am registered?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>Go to <a href="http://academy.itu.int">http://academy.itu.int</a>, click on “Login” in the upper right corner, and enter your username and password. Once logged in, go to “My Courses” and you will find all courses you are enrolled in listed here. Click on the course you would like to access.</p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/can-i-enroll-more-one-course-time" hreflang="en">Can I enroll for more than one course at a time?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>Yes, you can enroll for more than one course at a time.</p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/can-i-register-courses-outside-region-where-i-live" hreflang="en">Can I register for courses outside the region where I live?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>Yes, you can register for a course in any region of your choice.</p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/do-i-need-create-account-itu-academy-platform-if-i-am-registering-face-face-course" hreflang="en">Do I need to create an account on the ITU Academy platform if I am registering for a face-to-face course?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>Yes, If you are registering for a face-to-face course, you should create an account on the ITU Academy platform.</p> </div></div> </div> </div> <div class="item-collapsible item-faq"> <h3 class="js-views-accordion-group-header"><a href="/about/faq/do-i-have-pay-courses-offered-itu-academy-platform" hreflang="en">Do I have to pay for courses offered in the ITU Academy platform?</a></h3> <div class="item-collapsible item-faq"> <div class="views-field views-field-body"><div class="field-content"><p>Some courses are free, and some are offered for a fee. This will be indicated in the course information which is available in the ITU Academy <a href="/training-courses/full-catalogue">training catalogue</a>.</p> </div></div> </div> </div> </div> <div class="view-pager view-pager-bottom"> <nav class="pager-nav text-center" role="navigation" aria-labelledby="pagination-heading"> <h4 id="pagination-heading" class="visually-hidden">Pagination</h4> <ul class="pagination js-pager__items"> <li class="pager__item is-active active"> <a href="?page=0" title="Current page" aria-current="page"> <span class="visually-hidden"> Current page </span>1</a> </li> <li class="pager__item"> <a href="?page=1" title="Go to page 2"> <span class="visually-hidden"> Page </span>2</a> </li> <li class="pager__item pager__item--next"> <a href="?page=1" title="Go to next page" rel="next"> <span class="visually-hidden">Next page</span> <span aria-hidden="true">››</span> </a> </li> <li class="pager__item pager__item--last"> <a href="?page=1" title="Go to last page" rel="last"> <span class="visually-hidden">Last page</span> <span aria-hidden="true">Last »</span> </a> </li> </ul> </nav> </div> <div class="view-extra-options"> </div> </div> </div> </div> </div> </section> </div> </div> <footer class="pre-footer container-fluid" role="contentinfo"> <div class="region region-pre-footer"> <div class="region-content-wrapper"> <section class="views-element-container block-topics-carousel block block-views block-views-blocktopics-block-home-topics clearfix" id="block-views-block-topics-block-home-topics"> <h2 class="block-title">Find courses based on topics</h2> <div class="form-group"><div class="view view-topics view-id-topics view-display-id-block_home_topics js-view-dom-id-947b51871a601a6ceb9e129e01a6dcb66dcca2f1c0ed1a56e5715a2548535dc6"> <div class="view-header"> <div class="block-header-description"> The ITU Academy offers courses and capacity development activities on a wide range of topics. </div> </div> <div class="views-topic-content-wrapper"> <div class="view-content"> <div class="views-row"><div class="views-field views-field-field-icon"><div class="field-content"><span class="itu-icons itu-icons-e-commerce"> </span></div></div><div class="views-field views-field-name"><span class="field-content">E-commerce</span></div><div class="views-field views-field-tid"><span class="field-content"><a href="/training-courses/full-catalogue/by-topic?field_taxon_topics=115">Courses</a></span></div><div class="views-field views-field-field-link"><div class="field-content"><a href="https://www.itu.int/en/ITU-D/ICT-Applications/Pages/default.aspx">Activities</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-icon"><div class="field-content"><span class="itu-icons itu-icons-big-data"> </span></div></div><div class="views-field views-field-name"><span class="field-content">Big data and statistics</span></div><div class="views-field views-field-tid"><span class="field-content"><a href="/training-courses/full-catalogue/by-topic?field_taxon_topics=105">Courses</a></span></div><div class="views-field views-field-field-link"><div class="field-content"><a href="https://www.itu.int/en/ITU-D/Statistics/Pages/default.aspx">Activities</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-icon"><div class="field-content"><span class="itu-icons itu-icons-judge"> </span></div></div><div class="views-field views-field-name"><span class="field-content">ICT/Telecom Regulation</span></div><div class="views-field views-field-tid"><span class="field-content"><a href="/training-courses/full-catalogue/by-topic?field_taxon_topics=198">Courses</a></span></div><div class="views-field views-field-field-link"><div class="field-content"><a href="https://www.itu.int/en/ITU-D/Regulatory-Market/Pages/default.aspx">Activities</a></div></div></div> <div class="views-row"><div class="views-field views-field-field-icon"><div class="field-content"><span 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