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chatbot-blog-link-overlay"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1120,h_450,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510-1.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2240,h_900,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510-1.png 2x" width="1144" height="450" alt="two young girls holding a telephone and a credit card" class="category-list-featured-item__image"> <div class="category-list-featured-item__details"> <h2 class="category-list-item__title u-text-p3 u-mb-lg"> <a href="/blog/ux-website-optimization/" class="chatbot-blog-link-overlay__a u-text-white v--no-underline">11 Ways to Optimize Website User Experience</a> </h2> <div class="category-list-featured-item__meta"> <div class="c-meta"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Screenshot-2022-11-24-at-10.37.07.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/kelly-breland/" class="u-text-p8 chatbot-blog-authors-info__a">Kelly Breland</a href="/blog/authors/kelly-breland/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt=""> <span class="u-text-p8">11 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Feb 10, 2025</span> </div> </div> </div> </div> </div> </article><article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148748996.jpg 2x" alt="" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/hubspot-competitors/" class="category-list-item__a">HubSpot Competitors and Alternatives for Chatbot Builder</a></h2> <p class="u-text-p6">HubSpot is well-known for its all-in-one marketing, sales, and customer service tools, including a handy chatbot builder. But let&#8217;s face it, not everyone finds HubSpot to be the perfect fit. It can be too pricey, too complex, or lack the one feature you really need. This... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">20 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Sep 5, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2149271148.jpg 2x" alt="Freshworks Alternatives" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/freshworks-alternative/" class="category-list-item__a">Best Freshworks Alternative and Competitors (User Reviews)</a></h2> <p class="u-text-p6">Providing excellent customer service is fundamental to keeping customers happy and loyal. Freshworks is praised for its intuitive interface and complete set of features to help support teams provide stellar customer service.&nbsp; Freshworks offers tools such as a ticketing... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">23 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 16, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/07/2148909070.jpg 2x" alt="" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/twilio-alternatives/" class="category-list-item__a">Twilio Alternatives and Competitors Based on User Reviews</a></h2> <p class="u-text-p6">Twilio has become a capstone in customer service because of its versatility and range of applications. However, every tool has its challenges. As customer expectations rise, it is a good idea to explore alternatives to Twilio that offer upgraded features, more integration... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">14 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 8, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412246.jpg 2x" alt="" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/salesforce-competitors/" class="category-list-item__a">Salesforce Competitors and Alternatives for 2024</a></h2> <p class="u-text-p6">Salesforce Competitors and Alternatives for 2024 SEO Meta Description: Discover the top 10 Salesforce competitors for 2024, with ChatBot as the top leader that enhances customer support. Read now to know more! Salesforce is a dominant CRM and customer support tool, but it’s not... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">20 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 3, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/06/2149412232.jpg 2x" alt="" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/zendesk-alternative/" class="category-list-item__a">Best Zendesk Alternative for Support Teams in 2024</a></h2> <p class="u-text-p6">Zendesk is known for its comprehensive set of customer service tools, including a ticketing system, live chat, and analytics, making it a popular choice for mid-size and large enterprises looking for scalable solutions. Its solid features and good reputation keep it at the... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">32 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 1, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2024/02/petr-machacek-BeVGrXEktIk-unsplash-1-scaled.jpg 2x" alt="" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/best-customer-service-chatbots/" class="category-list-item__a">9 Best Customer Service Chatbots In 2024</a></h2> <p class="u-text-p6">Are you interested in improving your customer service while reducing costs? Imagine slashing your customer support expenses by up to 30% &#8211; a reality made possible by the latest advancements in chatbot technology.&nbsp; Customer service chatbots are an essential tool for... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">11 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Feb 5, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/08/ChatBot-Guide-v1-1.png 2x" alt="a young woman typing on a computer, 2023 in the background" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/chatbot-guide/" class="category-list-item__a">All You Need to Know to Use Chatbots in Business. Complete Guide 2024</a></h2> <p class="u-text-p6">Since 2016, when Facebook opened Messenger for bots, brands have widely adopted them. Everybody is now talking about them and their value to businesses. But what exactly are chatbots, and why have they become so important? In this chatbot guide, you&#8217;ll find answers to these... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2022/02/daria-zaboj.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/daria-zaboj/" class="u-text-p8 chatbot-blog-authors-info__a">Daria Zabój</a href="/blog/authors/daria-zaboj/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">16 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 19, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/11/Frame-3510.png 2x" alt="a woman with a mobile phone" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/ecommerce-customer-support/" class="category-list-item__a">7 Ecommerce Customer Support Trends in 2024 You Should Follow</a></h2> <p class="u-text-p6">Providing an exceptional user experience lets many ecommerce companies overcome competitors and become market leaders. According to a PwC study, 73% of consumers say that support service experiences are more critical to purchasing than price or product features.&nbsp; 2023 has... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/IMG_5264-scaled.jpg" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/zuzanna-bocian/" class="u-text-p8 chatbot-blog-authors-info__a">Zuzanna Bocian</a href="/blog/authors/zuzanna-bocian/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 19, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_482318236-scaled.jpeg 2x" alt="Rubber duck stands out from the crowd." class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/make-your-chatbot-sound-natural/" class="category-list-item__a">From Robot to Human: Make Your Chatbot Sound Natural</a></h2> <p class="u-text-p6">Welcome to the era of chatbots and digital assistants. These technological wonders are not just changing customer experiences but altogether redefining them. Chatbots have quickly risen to the challenge, becoming an integral part of our digital landscape in a world where instant,... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/05/Szymon.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a">Szymon Białas</a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">6 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 14, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_530935081-scaled.jpeg 2x" alt="Vintage timer on orange background, top view" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/reduce-time-to-resolution/" class="category-list-item__a">Enhancing Customer Support: Reduce Time to Resolution with Chatbots</a></h2> <p class="u-text-p6">Chatbots are automated software designed to interact with users. They function like an always-ready assistant, capable of delivering customer service on various platforms, including websites, apps, and social media messengers. In the fast-paced world of customer service, time is... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/05/Szymon.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a">Szymon Białas</a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">5 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 14, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_580579445-scaled.jpeg 2x" alt="Connected blocks on a yellow background" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/containment-rate/" class="category-list-item__a">Exploring the Importance of Chatbot Containment Rate</a></h2> <p class="u-text-p6">Chatbots are transforming customer engagement in various industries, making it vital to measure their effectiveness. One crucial metric for evaluating chatbot performance is the chatbot containment rate. By tracking containment rate metric, you can assess how well your chatbots... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars v--unfold"> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/05/Szymon.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a">Szymon Białas</a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a"> and <a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"> </span></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">7 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 6, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/07/AdobeStock_605946871-scaled.jpeg 2x" alt="Connected blocks on a blue background" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/interactions/" class="category-list-item__a">Chatbot Interactions: The Key to Seamless User Engagement and Support</a></h2> <p class="u-text-p6">I’m assuming that you’re familiar with the topic of chatbots. Nevertheless, if you want to supplement your knowledge before reading further &#8211; here are some articles that will help you better explore the topic: The Essential Chatbot Terminology for Beginners All You Need to... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars v--unfold"> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/05/Szymon.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a">Szymon Białas</a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a"> and <a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"> </span></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">6 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 6, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2023/06/AdobeStock_462756748-scaled.jpeg 2x" alt="Pink plush wallet with a bit of cash" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/lowering-customer-service-costs-with-chatbots/" class="category-list-item__a">How to Lower Customer Service Costs with Chatbots</a></h2> <p class="u-text-p6">Customer service cost reduction is a crucial goal for businesses aiming to improve their bottom line. It&#8217;s no secret that finding ways to optimize costs while maintaining quality service is a constant challenge. This is where chatbots come into play. Chatbots have emerged... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars v--unfold"> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/05/Szymon.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img " style="width: 48px;" width="48"></span> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2023/03/J2.png" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm u--ml-md" style="width: 48px;" width="48"></span></div><span class="u-text-p8"> <a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a">Szymon Białas</a href="/blog/authors/szymon-bialas/" class="u-text-p8 chatbot-blog-authors-info__a"> and <a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a">Jacquelyn Dunham</a href="/blog/authors/jacquelyn-dunham/" class="u-text-p8 chatbot-blog-authors-info__a"> </span></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">6 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jun 7, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl"> <div class="chatbot-blog-featured-image-holder u-mx-auto category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_600,h_600,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_1200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1000,h_320,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_2000,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_768,h_200,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1536,h_640,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_380,h_380,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_760,h_760,c_fill,g_auto/https://chatbot-blog.labs.livechat.com/app/uploads/2022/07/lady1.png 2x" alt="woman with shopping bags on a pink background" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/blog/post-sale-tips-for-retail/" class="category-list-item__a">The Post-sale Process: Key Things Retail Stores Should Know</a></h2> <p class="u-text-p6">In retail marketing, businesses focus primarily on acquiring new customers to increase their sales and potential market reach. Of course, this is critical to the success of your company. However, ensuring your new customers become repeat consumers is even more important in... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="chatbot-blog-authors-info u-flex u-items-center"><div class="u-flex chatbot-blog-authors-info__avatars "> <span class="chatbot-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://chatbot-blog.labs.livechat.com/app/uploads/2022/02/JAKE.jpeg" class="u-w-fit u-ml-0 u-round chatbot-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/blog/authors/jake-rheude/" class="u-text-p8 chatbot-blog-authors-info__a">Jake Rheude</a href="/blog/authors/jake-rheude/" class="u-text-p8 chatbot-blog-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/blog/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">10 minutes</span> </div> <div class="c-meta__item"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jul 27, 2022</span> </div> </div> </div> </div> </article> </div> <div class="u-Mt-lg md:u-Mt-xl md:u-Mb-md"> <ul class="chatbot-blog-pagination"> <li class="chatbot-blog-pagination__item chatbot-blog-pagination__previous v--disabled"> <a href=""> <svg class="md:u-mr-sm" width="8" height="12" viewBox="0 0 8 12" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M7.58.52a.75.75 0 00-1.06-.1l-6 5a.75.75 0 000 1.16l6 5a.75.75 0 10.96-1.16L2.18 6l5.3-4.42a.75.75 0 00.1-1.06z" fill="#000"/> </svg> <span class="u-hidden md:u-inline">Previous</span> </a> </li><li class="chatbot-blog-pagination__item"> <a 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