Overeenkomsten met consumenten

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href="https://europa.eu/youreurope/citizens/work/work-abroad/cross-border-commuters/index_nl.htm">Grenswerkers</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/equal-treatment-with-nationals/index_nl.htm">Gelijke behandeling op het werk</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/posted-workers/index_nl.htm">Gedetacheerde werknemers</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-in-public-sector-abroad/index_nl.htm">Werken voor de overheid in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_nl.htm">Werkvergunningen</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_nl.htm">Arbeidsovereenkomsten</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_nl.htm">EU-regels voor het werken in het wegvervoer</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_nl.htm">Aansprakelijkheidsverzekering in een ander EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_nl.htm">Beroepskwalificaties<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_nl.htm">Wat bedoelen we met "gereglementeerd beroep"?</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_nl.htm">Permanente dienstverlening aanvragen</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_nl.htm">Tijdelijke dienstverlening aanvragen</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_nl.htm">Documenten en formaliteiten</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_nl.htm">Europese beroepskaart – EPC</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_nl.htm">EU-VK: beroepskwalificaties</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_nl.htm">Sociale zekerheid en uitkeringen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_nl.htm">Sociale zekerheid in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_nl.htm">Sociale zekerheid in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_nl.htm">Werkloosheid in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_nl.htm">Uw werkloosheidsuitkering meenemen</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_nl.htm">Als u geen werk vindt</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_nl.htm">Gezinstoelagen</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_nl.htm">Nabestaandenpensioenen en uitkeringen bij overlijden</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_nl.htm">Standaardformulieren voor uw sociale zekerheid</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_nl.htm">In het buitenland met pensioen gaan<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_nl.htm">Aanvullende pensioenen in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_nl.htm">Pensioen/AOW in het buitenland</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_nl.htm">Belastingen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_nl.htm">Inkomstenbelasting in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_nl.htm">Dubbele belastingheffing</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_nl.htm">Voertuigen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_nl.htm">Auto’s<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_nl.htm">Een auto kopen en leasen</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_nl.htm">Auto kopen of verkopen: btw</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_nl.htm">Auto van de zaak</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_nl.htm">Rijbewijs<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_nl.htm">Omwisselen en erkenning van uw rijbewijs in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_nl.htm">Uw rijbewijs halen in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_nl.htm">Uw rijbewijs verlengen in een ander EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_nl.htm">Verzekering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_nl.htm">Geldigheid van uw autoverzekering in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_nl.htm">Geldigheid van uw autoverzekering in het buitenland</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_nl.htm">Inschrijving<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_nl.htm">Uw auto: inschrijving en andere formaliteiten</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_nl.htm">Uw auto inschrijven in een ander EU-land</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_nl.htm">Autobelastingen in een ander EU-land</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_nl.htm">Verblijf<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_nl.htm">Verblijfsrecht<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_nl.htm">Economisch niet-actieve EU-burgers</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_nl.htm">Werkzoekenden: verblijfsrecht</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_nl.htm">Gepensioneerden en verblijfsrecht</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_nl.htm">Studenten – Verblijfsrecht</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_nl.htm">Werk en verblijfsrecht</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_nl.htm">Verblijfsrechten van EU-onderdanen in het Verenigd Koninkrijk en Britse onderdanen in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_nl.htm">Naturalisatie</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_nl.htm">Verblijfsrecht van gezinsleden<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_nl.htm">Echtgeno(o)te en kinderen die EU-burger zijn</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_nl.htm">Echtgeno(o)te en kinderen van buiten de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_nl.htm">Geregistreerd of wettelijk partnerschap</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_nl.htm">Ouders</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_nl.htm">Andere familieleden</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_nl.htm">Gezinsleden van werkzoekenden</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_nl.htm">Documenten en formaliteiten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_nl.htm">Registratie van de aanwezigheid van gezinsleden die EU-burger zijn</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_nl.htm">Permanent verblijf voor EU-burgers na 5 jaar</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_nl.htm">Permanent verblijf voor gezinsleden van buiten de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_nl.htm">Verblijfsvergunningen voor gezinsleden van buiten de EU </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_nl.htm">Inschrijven na 3 maanden verblijf</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_nl.htm">Een verblijf van minder dan 3 maanden registreren </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_nl.htm">Aangifte van een geboorte</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_nl.htm">Regels betreffende wijziging van geslacht</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_nl.htm">Een huis kopen</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_nl.htm">Uitschrijven uit uw woonplaats</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_nl.htm">Verkiezingen, petities en raadplegingen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_nl.htm">Europese verkiezingen</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_nl.htm">Verkiezingen in eigen land</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_nl.htm">Gemeenteraadsverkiezingen</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_nl.htm">Verzoekschriften en raadplegingen</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_nl.htm">Jeugd en onderwijs<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_nl.htm">Onderwijs<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_nl.htm">Partnerscholen in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_nl.htm">Naar school in een ander EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_nl.htm">Universiteit<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_nl.htm">Toelatingseisen voor de universiteit</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_nl.htm">Collegegeld en studiefinanciering</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_nl.htm">Erkenning van universitaire diploma's</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_nl.htm">In het buitenland studeren en studiebeurzen</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_nl.htm">Werken tijdens je studies</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_nl.htm">Stages<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_nl.htm">Studiebeurzen voor stagiairs</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_nl.htm">Vrijwilligerswerk in de EU en elders<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_nl.htm">Vrijwilligerswerk: waar moet je beginnen</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_nl.htm">Praktische voorbereidingen voor vrijwilligers</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_nl.htm">Onderzoekers<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_nl.htm">Beurzen en banen voor onderzoekers</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_nl.htm">Belastingregels voor onderzoekers</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_nl.htm">Gezondheid<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_nl.htm">Ongeplande gezondheidszorg<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_nl.htm">Naar een arts of een ziekenhuis in het buitenland gaan</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_nl.htm">Ongeplande gezondheidszorg: kosten en vergoedingen</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_nl.htm">Ziektekostendekking bij kort verblijf</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_nl.htm">Europese zorgpas</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_nl.htm">Geplande medische zorg in het buitenland<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_nl.htm">Geplande medische zorg in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_nl.htm">Kosten en terugbetaling: geplande medische behandeling in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_nl.htm">Informatiepunten voor gezondheidszorg in het buitenland</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_nl.htm">Geneesmiddelen in een ander EU-land kopen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_nl.htm">Een medisch voorschrift voorleggen in een ander EU-land</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_nl.htm">Medische voorschriften in het buitenland: kosten en terugbetaling</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_nl.htm">Online geneesmiddelen kopen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_nl.htm">Ziektekostendekking bij verblijf in het buitenland<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_nl.htm">Uw ziektekostendekking</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_nl.htm">Verhuizen naar een verzorgingstehuis</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_nl.htm">Preventieve gezondheidszorg</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_nl.htm">Gezin<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_nl.htm">Kinderen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_nl.htm">Ouderlijke verantwoordelijkheid</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_nl.htm">Adoptie</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_nl.htm">Kinderontvoering</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_nl.htm">Partners<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_nl.htm">Huwelijk</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_nl.htm">Geregistreerde partnerschappen</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_nl.htm">Ongehuwd samenwonen</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_nl.htm">Echtscheiding en scheiding van tafel en bed</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_nl.htm">Alimentatieplicht – onderhoudsbijdrage voor gezinsleden</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_nl.htm">Vermogensstelsels van internationale paren</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_nl.htm">Erkenning van overheidsdocumenten in de EU</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_nl.htm">Overlijden, repatriëring en buitenlandse erfenissen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_nl.htm">Afwikkeling van een buitenlandse erfenis</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_nl.htm">Uw erfenis regelen als u in het buitenland woont</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_nl.htm">Overlijden en repatriëring</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_nl.htm">Consumenten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_nl.htm">Producten en diensten kopen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_nl.htm">Informatie over contracten</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_nl.htm">Garantie, ruilen en retour</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_nl.htm">Prijzen en betalingen</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_nl.htm">Verzending en levering</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_nl.htm">Uw rechten als koper</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_nl.htm">Btw – Belasting over de toegevoegde waarde</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_nl.htm">Productveiligheid</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_nl.htm">Internet en telecom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_nl.htm">Roaming: uw mobiele telefoon in een ander EU-land gebruiken</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_nl.htm"> Toegang tot onlinecontent in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_nl.htm"> Telecommunicatie</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_nl.htm">Internettoegang en -gebruik</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_nl.htm">Gegevensbescherming en online-privacy</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_nl.htm">Financiële producten en diensten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_nl.htm">Bankrekeningen in de EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_nl.htm">Consumentenkredieten en leningen</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_nl.htm">Verzekeringsproducten</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_nl.htm">Beleggingsproducten</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_nl.htm">Hypotheken</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_nl.htm">Betalingen, overschrijvingen en cheques</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_nl.htm">Investeren in een ander EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_nl.htm">Oneerlijke behandeling<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_nl.htm">Oneerlijke handelspraktijken</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_nl.htm">Misleidende prijsinformatie</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_nl.htm">Onredelijke contractvoorwaarden</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_nl.htm">Energievoorziening<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_nl.htm">Levering en gebruik van energie</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_nl.htm">Contracten en energieverbruik</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_nl.htm">Klachten en geschillenbeslechting</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_nl.htm">Geschillenbeslechting voor consumenten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_nl.htm">Informele geschillenbeslechting voor consumenten</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_nl.htm">Buitengerechtelijke procedures voor consumenten</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_nl.htm">Juridische stappen voor consumenten</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group active"><a href="https://europa.eu/youreurope/business/index_nl.htm">Zakendoen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_nl.htm"> Een bedrijf runnen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_nl.htm">Uitbreiden<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_nl.htm">Een bedrijf in de toeristische sector runnen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_nl.htm">EMAS-registratie</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_nl.htm">Fusies van ondernemingen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_nl.htm">Een Europese vennootschap oprichten</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_nl.htm">Vrij verkeer van niet-persoonsgebonden gegevens</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_nl.htm">Grensoverschrijdende investeringen in de EU: wat u moet weten</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_nl.htm"> Met uw bedrijf online gaan<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_nl.htm"> Een zakelijke website opzetten</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_nl.htm"> Online verkopen via platforms van derden</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_nl.htm"> Een webshop beginnen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_nl.htm"> Uw website beveiligen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_nl.htm"> Bezorging en afhandeling van onlinebestellingen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_nl.htm"> Klantenservice online</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_nl.htm"> Online reclame maken</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_nl.htm">Intellectuele eigendom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_nl.htm">Intellectuele-eigendomsrechten</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_nl.htm">Octrooien</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_nl.htm">Handelsmerken</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_nl.htm">Auteursrecht</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_nl.htm">Bedrijfsgeheimen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_nl.htm">Modelbescherming</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_nl.htm"> Domeinnamen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_nl.htm">Bescherming van databanken</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_nl.htm"> Geografische aanduidingen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_nl.htm">Commercialisering van intellectuele-eigendomsrechten</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_nl.htm">Inbreuken op intellectuele-eigendomsrechten</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_nl.htm">Start-ups<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_nl.htm">Een bedrijf opzetten</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_nl.htm">Erasmus voor jonge ondernemers</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_nl.htm">EU-instrumenten voor steun aan het mkb</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_nl.htm">Belastingen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_nl.htm"> Accijnzen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_nl.htm">Accijnsgoederen</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_nl.htm"> Accijns betalen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_nl.htm"> Btw<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_nl.htm">Btw-regels en -tarieven</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_nl.htm">Btw heffen en aftrekken</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_nl.htm">Btw-vrijstellingen</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_nl.htm">Btw-teruggave</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_nl.htm">Btw op goederen en diensten uit het buitenland</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_nl.htm">Een btw-nummer controleren (VIES)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_nl.htm"> Btw op digitale diensten (mini-eenloketsysteem)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_nl.htm"> Vennootschapsbelasting<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_nl.htm"> Vennootschapsbelasting in de EU</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_nl.htm"> Belastingen voor moedermaatschappijen en dochterondernemingen</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_nl.htm">Verkopen in de EU<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_nl.htm"> Overheidsopdrachten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_nl.htm">Regels voor de aanbesteding van overheidsopdrachten</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_nl.htm">Overheidsopdrachten: zoeken en inschrijven</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_nl.htm">Verzoek tot herziening van een openbare aanbestedingsprocedure indienen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_nl.htm"> Producten en diensten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_nl.htm">Producten verkopen in de EU</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_nl.htm">Diensten verlenen in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_nl.htm">E-commerce, verkoop op afstand en buiten verkoopruimten</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_nl.htm"> Pakketreizen en gekoppelde reisarrangementen</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_nl.htm"> Pakketbezorgdiensten</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_nl.htm"> Concurrentie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_nl.htm">Mededingingsregels in de EU</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_nl.htm"> Concurrentiebeperkend gedrag melden</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_nl.htm">Personeel<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_nl.htm">Arbeidsovereenkomsten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_nl.htm">Wijziging van arbeidscontracten</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_nl.htm">Arbeidsvoorwaarden</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_nl.htm">Werk voor bepaalde tijd</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_nl.htm">Personeel informeren en raadplegen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_nl.htm">Deeltijdwerk</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_nl.htm">Ontslagen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_nl.htm">Werkende tieners</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_nl.htm">Uitzendwerk</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_nl.htm">Seizoenarbeiders uit landen die geen lid zijn van de EU</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_nl.htm">Arbeidstijden, vakantie en verlof<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_nl.htm">Arbeidstijden</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_nl.htm">Verlof en flexibel werken </a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_nl.htm">Werknemers in de vervoerssector<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_nl.htm">Burgerluchtvaartpersoneel</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_nl.htm">Treinpersoneel</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_nl.htm">Werknemers in het wegvervoer in dienst: rij- en rusttijden</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_nl.htm">Zeevarenden</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_nl.htm">Bemanning in de binnenvaart</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_nl.htm">Gedetacheerde werknemers<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_nl.htm">Detachering van personeel in het buitenland</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_nl.htm">Gedetacheerde chauffeurs</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_nl.htm">Sociale zekerheid en gezondheid<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_nl.htm">Het betalen van sociale premies</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_nl.htm">Gezondheid en veiligheid op het werk</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_nl.htm"> Gelijke behandeling en kwalificaties<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_nl.htm">Gelijke behandeling van werknemers</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_nl.htm">Redelijke aanpassingen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_nl.htm">Erkenning van kwalificaties</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_nl.htm">Productvereisten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_nl.htm">Normen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_nl.htm">Normen in Europa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_nl.htm">Productconformiteit<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_nl.htm">Productvoorschriften</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_nl.htm">Conformiteitsbeoordeling</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_nl.htm">Technische documentatie en EU-conformiteitsverklaring</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_nl.htm">Eisen voor milieuvriendelijk ontwerpen</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_nl.htm">Verklaring van wederzijdse erkenning</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_nl.htm">Labels en keurmerken<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_nl.htm">CE-markering</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_nl.htm">Energielabel</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_nl.htm">AEEA-merkteken</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_nl.htm"> Labels voor schoeisel</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_nl.htm">Textiellabels</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_nl.htm">℮-merkteken</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_nl.htm">EU-milieukeur</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_nl.htm"> Chemische stoffen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_nl.htm">Registratie van chemische stoffen in de EU (REACH-verordening)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_nl.htm">Indeling, etikettering en verpakking van chemische stoffen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_nl.htm"> Recycling en afvalbeheer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_nl.htm">Verantwoordelijken op het gebied van AEEA-afval</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_nl.htm">Levensmiddelenetikettering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_nl.htm">Voorschriften voor levensmiddelenetikettering</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_nl.htm">Voedingswaardevermelding</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_nl.htm">Etikettering van voedingssupplementen</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_nl.htm">Levensmiddelenadditieven</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_nl.htm">Gezondheids- en voedingsclaims</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_nl.htm">Financiën<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_nl.htm"> Boekhouding<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_nl.htm">Financiële verslaglegging voor middelgrote, kleine en micro-ondernemingen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_nl.htm">Geld betalen en ontvangen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_nl.htm"> Grensoverschrijdende schuldinvordering</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_nl.htm">Elektronisch en contant betalen</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_nl.htm">Betalingsachterstand</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_nl.htm">E-facturering</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_nl.htm"> Financiering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/nl">Financiering voor ondernemers en bedrijven</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_nl.htm">EU-financieringsprogramma’s</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_nl.htm">U en uw klanten<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_nl.htm"> Overeenkomsten en garanties<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_nl.htm">Garantie</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_nl.htm">Producten met gebreken</a></li> <li class="current"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_nl.htm"><span>Overeenkomsten met <span class="label-end"><span>consumenten</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span></a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_nl.htm"> Geschillen oplossen<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_nl.htm"> Alternatieve/online-geschillenbeslechting</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_nl.htm"> Europese procedure voor geringe vorderingen</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/index_nl.htm"> Gegevensbescherming<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_nl.htm"> Algemene verordening gegevensbescherming (AVG)</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/online-privacy/index_nl.htm"> Online-privacy</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=nl" target="_blank">Advies vragen</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=nl" target="_blank">Belemmering melden</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Oekraïne<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul class="ye_links"> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_uk">Інформація для людей з України, що шукають порятунку від війни в Україні</a></li> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_uk#ref-%D1%8F%D0%BA-%D0%B2%D0%B8-%D0%BC%D0%BE%D0%B6%D0%B5%D1%82%D0%B5-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D1%82%D0%B8">Як Ви можете допомогти</a></li> <li><a hreflang="ua" target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Iнформація для бізнесу</a></li> </ul> </li> <li class="ye_listbylang"> <div id="ua-titlelist_or" class="ye_title">EU-bijstand aan Oekraïne</div> <ul class="ye_links"> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_nl">Informatie voor mensen die op de vlucht zijn voor de oorlog in Oekraïne</a></li> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_nl#hoe-kunt-u-helpen">Hoe kunt u helpen?</a></li> <li><a target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Informatie voor bedrijven</a></li> </ul> </li> </ul> </div> </div> </div> </section> </header> <div id="page-header"> <nav class="container"> <ol id="ye-breadcrumb"> <li><a href="https://europa.eu/youreurope/index_nl.htm" lang="en">Your Europe</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li class="ellipsis"><button aria-label="Klik om uit te vouwen" title="Klik om uit te vouwen">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/business/index_nl.htm">Bedrijfsleven</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_nl.htm">U en uw klanten</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_nl.htm"> Overeenkomsten en garanties</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li>Overeenkomsten met consumenten</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1>Overeenkomsten met consumenten</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">Op deze pagina</div> </nav> </aside> <div class="col"> <div id="main-article"> <p>Op grond van de EU-wetgeving moeten de contracten die u met consumenten afsluit, bestaan uit redelijke en transparante bepalingen.</p> <h2>Over welke contractvoorwaarden gaat het?</h2> <p><strong>De onderstaande informatie heeft uitsluitend betrekking op contracten met consumenten die buiten hun beroepssfeer aankopen doen. Zij geldt niet als u producten verkoopt aan andere bedrijven.</strong></p> <p>De EU-wetgeving geldt voor alle contracten waarover <em>niet</em> afzonderlijk met de consument onderhandeld is, zoals vooraf opgestelde, gebruikelijke <strong>standaardvoorwaarden</strong>. Zowel het onderwerp van het contract als de prijs-kwaliteitsverhouding zijn uitdrukkelijk uitgesloten.</p> <p>Wenst u zich te beroepen op het feit dat er afzonderlijk is onderhandeld over het contract, dan moet u dit aantonen.</p> <h2>Contracten moeten redelijk zijn</h2> <p>De algemene contractvoorwaarden die uw bedrijf gebruikt, ongeacht of het om "algemene voorwaarden" gaat of om clausules in een gedetailleerd contract, moeten redelijk zijn.</p> <p>Volgens de EU-wetgeving is het <strong>niet</strong> toegestaan dat algemene voorwaarden:</p> <ul> <li>ingaan tegen de <strong>eis van goede trouw</strong></li> <li><strong>consumenten benadelen</strong> (wat betreft rechten en plichten) ten opzichte van verkopers/leveranciers</li> </ul> <p>U moet te goeder trouw handelen en daarbij rekening houden met de wettelijke belangen van de consument, door op redelijke en eerlijke wijze te onderhandelen.</p> <h2>Onredelijke contractvoorwaarden zijn niet bindend</h2> <p>Als specifieke voorwaarden in een contract onredelijk zijn, zijn zij niet bindend voor de consument, ook al heeft deze het contract ondertekend.</p> <p>Als een onredelijke voorwaarde geen essentieel onderdeel uitmaakt van het contract, blijft de rest van het contract wel geldig.</p> <h2>Contracten moeten transparant zijn</h2> <p>De voorwaarden moeten in duidelijke, begrijpelijke taal zijn opgesteld. Zij moeten niet alleen enkel grammaticaal duidelijk zijn, de consument moet ook kunnen begrijpen wat de economische gevolgen zijn.</p> <div class="warning sr-friendly"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#warning"></use></svg><div> <h4 class="sr-only">Waarschuwing</h4> <p>Elke dubbelzinnigheid wordt in het voordeel van de consument uitgelegd.</p> </div> </div> <h2>Voorbeelden van mogelijk onredelijke voorwaarden</h2> <p>Naast de algemene eis van "goede trouw" en "evenwicht" bevatten de EU-regels een lijst van specifieke contractvoorwaarden die als onredelijk beschouwd kunnen worden,</p> <p>bijvoorbeeld:</p><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>1. Geen aansprakelijkheid als een consument gewond raakt of overlijdt</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u niet of verminderd aansprakelijk bent als een consument gewond raakt of overlijdt ten gevolge van een handeling of nalatigheid van uw kant.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>2. Geen vergoeding wanneer u niet levert</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor de consument onterecht minder of geen recht op schadevergoeding heeft als u uw kant van het contract niet uitvoert.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>3. Ontsnappingsclausule in uw voordeel</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u onder het leveren van een dienst uit kunt komen enkel omdat u het u niet uitkomt, maar die wel bindend zijn voor de consument.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>4. Eenzijdige vergoeding bij opzegging</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u een aanbetaling mag houden als de consument het contract opzegt, zonder een vergelijkbare vergoeding voor de consument als u (de verkoper) het contract opzegt.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>5. Overdreven vergoeding</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor de consument een onredelijk hoge vergoeding moet betalen als hij niet aan een verplichting voldoet.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>6. Eenzijdig opzeggen</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor een verkoper een contract eenzijdig mag opzeggen, maar de consument niet.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>7. Te korte opzegtermijn</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u een contract voor onbepaalde duur met een korte opzegtermijn kan opzeggen, behalve wanneer dat ontegenzeggelijk gerechtvaardigd is.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>8. Automatische verlenging van contracten van bepaalde duur</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor de consument onredelijk vroeg moet aangeven dat hij het contract wil beëindigen.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>9. Verborgen voorwaarden</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waar consumenten aan vastzitten, hoewel het onwaarschijnlijk is dat zij er van tevoren van op de hoogte waren.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>10. Eenzijdige verandering van het contract</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u het contract eenzijdig kan veranderen, tenzij het contract een geldige reden geeft om dat wel te doen.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>11. Eenzijdige verandering van het product of de dienst</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u het product of de dienst eenzijdig en zonder geldige reden mag veranderen.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>12. Prijsverschillen</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor de handelaar de uiteindelijke prijs kan vaststellen of verhogen zonder de consument de kans te geven van de aankoop af te zien als de prijs hoger uitvalt dan van tevoren was overeengekomen.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>13. Eenzijdige interpretatie van het contract</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor alleen u het recht heeft een clausule te interpreteren en te beslissen of een product of dienst aan de contractvoorwaarden voldoet.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>14. Uw beloftes niet nakomen</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waarmee u onder beloftes van uw personeel uit probeert te komen of waardoor dergelijke beloftes aan andere voorwaarden gebonden zijn.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>15. Eenzijdig verplichtingen nakomen</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor consumenten aan hun verplichtingen moeten voldoen terwijl u dat niet hoeft.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>16. Overdracht van contracten naar andere leveranciers onder minder gunstige voorwaarden</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor u zonder toestemming van de consument het contract kunt overdragen aan een andere leverancier die minder goede voorwaarden hanteert.</p> </div></div><div class="accordion"> <h3 class="toggle" role="button" tabindex="0" aria-expanded="false"><span><span>17. Beperkt recht op juridische stappen</span></span><svg focusable="false" aria-label="Openen"> <title>Openen</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#plus"></use></svg><svg focusable="false" aria-label="Gesloten"> <title>Gesloten</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#minus"></use></svg></h3> <div class="toggle-content"> <p>Voorwaarden waardoor de consument niet meer vrij kan kiezen hoe en waar hij juridische stappen onderneemt of waardoor de bewijslast in zijn nadeel wordt omgekeerd.</p> </div></div> <h2>Informatie over nationale voorschriften</h2> <p>De EU-regels inzake oneerlijke contractvoorwaarden vormen een minimumnorm, de regels in de nationale wetgeving kunnen strenger zijn.</p> <p>Via het <span class="nolink">Enterprise Europe Network</span> <a href="https://een.ec.europa.eu/" target="_blank" class="language" title="English">en</a> kunt u gedetailleerde informatie over de regels in uw land krijgen.</p> <h2>Consumer Law Ready</h2> <p>Consumer Law Ready is een portal die <strong>gratis cursussen consumentenrecht</strong> aanbiedt, onder meer aan kleine en middelgrote ondernemingen. U kunt een <strong>aanvraag indienen</strong> voor een cursus in eigen land om de fijne kneepjes van het consumentenrecht te leren.</p> <p>Maar <strong>studeert u liever in uw eigen tempo</strong>, schrijf u dan in om toegang te krijgen tot het online-lesmateriaal. Naderhand legt u een e-test af en als u daarvoor slaagt, krijgt u een certificaat.</p> <p>Ga naar de portal <span class="nolink">Consumer Law Ready</span> <a href="https://www.consumerlawready.eu/SME/public-page" target="_blank" class="language" title="English">en</a> en ontdek hoe u zich kunt inschrijven.</p> </div>  <div class="article-related"> <h2>Advies van een expert? 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