Plain language | U.S. Department of Commerce

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We’re committed to open government, transparency, and customer service – which we can’t provide if the public can’t easily understand what we say. Plain language is central to improving customer service and putting our customers first."/> <meta name="keywords" content=","/> <meta property="og:site_name" content="U.S. Department of Commerce"/> <meta property="og:type" content="Website"/> <meta property="og:url" content="https://web.archive.org/web/20231002182250/https://www.commerce.gov/about/policies/plain-language"/> <meta property="og:title" content="Plain language"/> <meta property="og:description" content="This plan describes how the Department of Commerce will continue to comply with the Plain Writing Act. We’re committed to open government, transparency, and customer service – which we can’t provide if the public can’t easily understand what we say. 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<button class="usa-accordion__button usa-nav__link aria-expanded=" false" aria-controls="basic-mega-nav-section-/issues"> <span>ISSUES</span> </button> <div id="basic-mega-nav-section-/issues" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues"> <span>All issues </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/cybersecurity"> <span>Cybersecurity </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/export-and-investment-promotion"> <span>Export and investment promotion </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/first-responder-network"> <span>First responder network </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/fisheries-and-aquaculture"> <span>Fisheries and aquaculture </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/ict-supply-chain"> <span>ICT Supply Chain </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/ipef"> <span>Indo-Pacific Economic Framework </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/infrastructure"> <span>Infrastructure </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/intellectual-property"> <span>Intellectual property </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/investing-communities-and-workers"> <span>Investing in communities and workers </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/manufacturing"> <span>Manufacturing </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/minority-business-growth"> <span>Minority business growth </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/regulatory-reform"> <span>Regulatory reform </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/space-commerce"> <span>Space commerce </span> </a> </div> </div> <div class="usa-col level-1"> <button class="usa-accordion__button usa-nav__link commerce-menu-sub-levels aria-expanded=" false" aria-controls="basic-nav-section-/issues/trade-enforcement"> <span>Trade enforcement</span> </button> <ul id="basic-nav-section-/issues/trade-enforcement" class="usa-nav__submenu-list" hidden=""> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/issues/trade-enforcement/section-232-aluminum"> <span>Section 232: Aluminum </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/issues/trade-enforcement/section-232-steel"> <span>Section 232: Steel </span> </a> </li> </ul> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/weather-and-satellites"> <span>Weather and satellites </span> </a> </div> </div> <div class="usa-col level-1"> <button class="usa-accordion__button usa-nav__link commerce-menu-sub-levels aria-expanded=" false" aria-controls="basic-nav-section-/issues/workforce-development"> <span>Workforce Development</span> </button> <ul id="basic-nav-section-/issues/workforce-development" class="usa-nav__submenu-list" hidden=""> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/issues/workforce-development/workforce-development-investments"> <span>Workforce Development – Investments </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/issues/workforce-development/workforce-development-employer-practices"> <span>Workforce Development - Employer Practices </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/issues/workforce-development/workforce-development-data"> <span>Workforce Development - Data </span> </a> </li> </ul> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link aria-expanded=" false" aria-controls="basic-mega-nav-section-/news"> <span>NEWS</span> </button> <div id="basic-mega-nav-section-/news" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news"> <span>All news </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/press-releases"> <span>Press releases </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/blog"> <span>Blog </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/speeches"> <span>Speeches </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/fact-sheets"> <span>Fact sheets </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/op-eds"> <span>Op-eds </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/media"> <span>Photos and videos </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/live"> <span>Livestreams </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/archives"> <span>Archives </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/media-contacts"> <span>Media contacts </span> </a> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link aria-expanded=" false" aria-controls="basic-mega-nav-section-/data-and-reports"> <span>DATA AND REPORTS</span> </button> <div id="basic-mega-nav-section-/data-and-reports" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports"> <span>Overview </span> </a> </div> </div> <div class="usa-col level-1"> <button class="usa-accordion__button usa-nav__link commerce-menu-sub-levels aria-expanded=" false" aria-controls="basic-nav-section-/data-and-reports/economic-indicators"> <span>Economic indicators</span> </button> <ul id="basic-nav-section-/data-and-reports/economic-indicators" class="usa-nav__submenu-list" hidden=""> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/economic-indicators/dashboard"> <span>Dashboard </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/economic-indicators/release-schedule"> <span>Release schedule </span> </a> </li> </ul> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/population-statistics"> <span>Population statistics </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/environmental-data"> <span>Environmental data </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="https://web.archive.org/web/20231002182250/https://data.commerce.gov/"> <span>Data catalog </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/reports"> <span>Reports </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="https://web.archive.org/web/20231002182250/https://performance.commerce.gov/"> <span>Performance data </span> </a> </div> </div> <div class="usa-col level-1"> <button class="usa-accordion__button usa-nav__link commerce-menu-sub-levels aria-expanded=" false" aria-controls="basic-nav-section-/data-and-reports/developer-resources"> <span>Developer resources</span> </button> <ul id="basic-nav-section-/data-and-reports/developer-resources" class="usa-nav__submenu-list" hidden=""> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/developer-resources/data-tutorials"> <span>Data tutorials </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/developer-resources/bureau-apis"> <span>Bureau APIs </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/developer-resources/commercegov-api"> <span>Commerce.gov API </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/rss"> <span>RSS feeds </span> </a> </li> </ul> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/data-and-reports/data"> <span>Data </span> </a> </div> </div> </div> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link aria-expanded=" false" aria-controls="basic-mega-nav-section-/work-with-us"> <span>WORK WITH US</span> </button> <div id="basic-mega-nav-section-/work-with-us" class="usa-nav__submenu usa-megamenu" hidden=""> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/work-with-us"> <span>Overview </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/work-with-us/services-for-businesses"> <span>Services for businesses </span> </a> </div> </div> <div class="usa-col level-1"> <button class="usa-accordion__button usa-nav__link commerce-menu-sub-levels aria-expanded=" false" aria-controls="basic-nav-section-/work-us/job-quality-toolkit"> <span>Job Quality Toolkit</span> </button> <ul id="basic-nav-section-/work-us/job-quality-toolkit" class="usa-nav__submenu-list" hidden=""> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/work-us/job-quality-toolkit/drivers-job-quality"> <span>Drivers of Job Quality </span> </a> </li> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/work-us/job-quality-toolkit/job-quality-case-studies"> <span>Job Quality Case Studies </span> </a> </li> </ul> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/work-with-us/grants-and-contract-opportunities"> <span>Grants and contract opportunities </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/work-with-us/careers"> <span>Careers </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/work-with-us/internships"> <span>Internships </span> </a> </div> </div> <div class="usa-col level-1"> <div class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/work-with-us/resources-for-employees"> <span>Resources for employees </span> </a> </div> </div> <div class="usa-col level-1"> <button class="usa-accordion__button usa-nav__link commerce-menu-sub-levels aria-expanded=" false" aria-controls="basic-nav-section-/havana-act"> <span>HAVANA Act</span> </button> <ul id="basic-nav-section-/havana-act" class="usa-nav__submenu-list" hidden=""> <div class="usa-col level-2"> <a href="/web/20231002182250/https://www.commerce.gov/havana-act-authorized-payment-frequently-asked-questions"> <span>HAVANA Act - Authorized Payment Frequently Asked Questions </span> </a> </li> </ul> </div> </div> </li> </ul> <ul class="usa-nav__mobile usa-accordion" aria-multiselectable="true"> <li class="usa-nav__primary-item"> <a href="/web/20231002182250/https://www.commerce.gov/bureaus-and-offices"> <span>Bureaus and offices </span> </a> </li> <li class="usa-nav__primary-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/contact-us"> <span>Contact us </span> </a> </li> </ul> </div> </div> <div class="usa-nav__secondary"> <div class="region region-secondary-menu"> <div class="usa-nav__secondary"> <ul class="usa-nav__secondary-links"> <li> <a href="/web/20231002182250/https://www.commerce.gov/bureaus-and-offices"> Bureaus and offices </a> </li> <li> <a href="/web/20231002182250/https://www.commerce.gov/about/contact-us"> Contact us </a> </li> </ul> </div> <div class="secondary-menu-search block block-fixed-block-content block-fixed-block-contentdoc-search-block-fixed-block" id="block-fixed-block-content-doc-search-block-fixed-block"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="usasearch-search-block-form usa-form-large block block-usasearch block-usasearch-search-form-block" data-drupal-selector="usasearch-search-block-form" id="commerce_search_block"> <form accept-charset="UTF-8" action="https://web.archive.org/web/20231002182250/https://search.commerce.gov/search" class="usasearch-search-block-form-desktop usa-form-large" data-drupal-selector="usasearch-search-block-form-2" id="usasearch-search-block-form--2" method="GET"> <div class="js-form-item form-item js-form-type-search form-item-query js-form-item-query form-no-label"><label class="visually-hidden" for="desktop_query">Search</label><br/> <input aria-autocomplete="list" aria-haspopup="" autocomplete="off" class="usagov-search-autocomplete form-search" data-drupal-selector="edit-query" id="desktop_query" maxlength="128" name="query" placeholder="Search" size="60" title="Enter the terms you wish to search for." type="search" value=""/></div> <input data-drupal-selector="edit-affiliate" name="affiliate" type="hidden" value="www.commerce.gov"/> <div class="form-actions js-form-wrapper form-wrapper" data-drupal-selector="edit-actions" id="edit-actions--2"> <input class="usa-button js-form-submit form-submit" data-drupal-selector="edit-submit" id="edit-submit--2" type="submit" value="Search"/></div> </form> </div> </div> </div> </div> </div> <div class="usa-nav-desktop"> <div class="region region-primary-menu"> <ul class="usa-nav__primary usa-accordion"> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link usa-current" aria-expanded="false" aria-controls="basic-nav-section-1"> <span>ABOUT </span> </button> <ul id="basic-nav-section-1" class="usa-nav__submenu" hidden=""> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about"> <span>Our mission</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/leadership/gina-m-raimondo"> <span>Meet the Secretary</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/leadership"> <span>Leadership</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/bureaus-and-offices"> <span>Bureaus and offices</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/strategic-plan"> <span>Strategic Plan</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/equity"> <span>Equity</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/budget-and-performance"> <span>Budget and performance</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/combined-federal-campaign"> <span>Combined Federal Campaign</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/covid-19-information-hub"> <span>COVID-19 Information Hub</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/history"> <span>History</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/policies"> <span>Policies</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/about/contact-us"> <span>Contact us</span> </a> </li> </ul> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-nav-section-2"> <span>ISSUES </span> </button> <ul id="basic-nav-section-2" class="usa-nav__submenu" hidden=""> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues"> <span>All issues</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/cybersecurity"> <span>Cybersecurity</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/export-and-investment-promotion"> <span>Export and investment promotion</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/first-responder-network"> <span>First responder network</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/fisheries-and-aquaculture"> <span>Fisheries and aquaculture</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/ict-supply-chain"> <span>ICT Supply Chain</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/ipef"> <span>Indo-Pacific Economic Framework</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/infrastructure"> <span>Infrastructure</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/intellectual-property"> <span>Intellectual property</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/investing-communities-and-workers"> <span>Investing in communities and workers</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/manufacturing"> <span>Manufacturing</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/minority-business-growth"> <span>Minority business growth</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/regulatory-reform"> <span>Regulatory reform</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/space-commerce"> <span>Space commerce</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/trade-enforcement"> <span>Trade enforcement</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/weather-and-satellites"> <span>Weather and satellites</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/issues/workforce-development"> <span>Workforce Development</span> </a> </li> </ul> </li> <li class="usa-nav__primary-item"> <button class="usa-accordion__button usa-nav__link " aria-expanded="false" aria-controls="basic-nav-section-3"> <span>NEWS </span> </button> <ul id="basic-nav-section-3" class="usa-nav__submenu" hidden=""> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news"> <span>All news</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/press-releases"> <span>Press releases</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/blog"> <span>Blog</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/speeches"> <span>Speeches</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/fact-sheets"> <span>Fact sheets</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/op-eds"> <span>Op-eds</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/media"> <span>Photos and videos</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/live"> <span>Livestreams</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/archives"> <span>Archives</span> </a> </li> <li class="usa-nav__submenu-item"> <a href="/web/20231002182250/https://www.commerce.gov/news/media-contacts"> <span>Media contacts</span> </a> </li> </ul> </li> <li class="usa-nav__primary-item"> <button 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helpful</button> </div> </div> </aside> <div class="region-content tablet:grid-col-fill"> <div class="region region-content"> <div class="block block-system block-system-breadcrumb-block"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol class="add-list-reset uswds-breadcrumbs uswds-horizontal-list"> <li> <a href="/web/20231002182250/https://www.commerce.gov/">Home</a> </li> <li> <a href="/web/20231002182250/https://www.commerce.gov/about">About</a> </li> <li> <a href="/web/20231002182250/https://www.commerce.gov/about/policies">Policies</a> </li> </ol> </div> <div id="block-votingblock" class="block block-voting-modal block-modal-block"> <h2>Was this page helpful?</h2> <button type="submit" href="/voting/modal/484/true" class="usa-button-secondary use-ajax" data-dialog-type="modal"><i alt="Thumbs up icon to indicate helpful" class="fas fa-thumbs-up"></i>  Helpful        </button><button type="submit" href="/voting/modal/484/false" class="usa-button-secondary use-ajax" data-dialog-type="modal"><i alt="Thumbs down icon to indicate not helpful" class="fas fa-thumbs-down"></i>  Not helpful</button> </div> <div class="block block-core block-page-title-block"> <h1 class="uswds-page-title page-title"><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Plain language</span> </h1> </div> <div id="block-commerce-content" class="block block-system block-system-main-block"> <article data-history-node-id="484" role="article" about="/about/policies/plain-language" typeof="schema:WebPage"> <span property="schema:name" content="Plain language" class="rdf-meta hidden"></span> <div> <div property="schema:text" class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The Plain Writing Act of 2010 requires agencies to write documents for the public that are easy to understand and use.</p> <p>We must use plain language in any document that – is necessary for obtaining any federal government benefit or service or filing taxes provides information about any federal government benefit or service, or explains to the public how to comply with a requirement that the federal government administers or enforces.</p> <p>This plan describes how the Department of Commerce will continue to comply with the Plain Writing Act. We’re committed to open government, transparency, and customer service – which we can’t provide if the public can’t easily understand what we say. Plain language is central to improving customer service and putting our customers first.</p> <p>We invite public comment on our plan. Please send comments to <a href="https://web.archive.org/web/20231002182250/mailto:plainlanguage@doc.gov" rel="noreferrer">plainlanguage@doc.gov</a>.</p> <p>Because we’re dedicated to the letter and the spirit of the Plain Writing Act, the Commerce Department’s efforts will go beyond compliance. We will use existing resources and support the plain language community, particularly the Plain Language Information and Action Network (PLAIN).</p> <h2>I. Designate senior agency official for plain writing and coordinators</h2> <p>The act requires us to “designate one or more agency points-of-contact to receive and respond to public input on (i) agency implementation of this act; and (ii) the agency reports required under section 5.”</p> <h2>II. Describe the agency communications released by your office that follow the plain writing guidelines</h2> <p>We write all new or substantially revised relevant documents – including web pages – in plain language. As recommended by the Office of Management and Budget, we will follow the Federal Plain Language Guidelines and this plain language checklist. We will strive to produce most documents in plain writing, including those not covered by the Plain Writing Act, while considering the types of documents and how many people use them.</p> <h2>III. Inform agency staff of the Plain Writing Act’s requirements</h2> <p>The law states that agencies must “communicate the requirements of this act to the employees of the agency”. To comply, we are planning to do, or have already done, the following:</p> <ul><li>Post information at <a href="//web.archive.org/web/20231002182250/https://www.commerce.gov/about/policies/plain-language" data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="c878f4fe-d111-4738-9008-50f20f9e893b">www.commerce.gov/plain-language</a>, linked from Commerce’s home page</li> <li>Post information on the agency’s intranet</li> <li>Send an email message to all employees from the Secretary or other Commerce leader</li> <li>Brief the senior management team</li> <li>Brief the chiefs of staffs and the training managers of all Commerce bureaus</li> </ul><h2>IV. Train staff</h2> <p>We will continue to encourage Commerce bureaus to require plain language training for their staff. PLAIN trainers or private vendors have taught workshops within the bureaus and the Secretary’s office. Workshops and refresher courses are available upon request.</p> <h2>V. Continue compliance and sustain change</h2> <p>Our strategy ensures that we’re complying with the act. We will:</p> <ul><li>Continuously train current employees</li> <li>Train new employees at new employee orientations</li> <li>Encourage our contractors to take plain language training</li> <li>Create new forms, policies, and procedures in plain language</li> <li>Review existing documents for plain language</li> <li>Rewrite the most visited pages on <a href="//web.archive.org/web/20231002182250/https://www.commerce.gov/">Commerce.gov</a> in plain language and measure performance, by monitoring feedback emails</li> </ul><p>Changing our writing culture will require hard work; employees will need to acquire new skills and abandon ingrained writing habits. With training, senior-level encouragement, and customer service feedback, we expect to meet our performance goals.</p> <h2>VI. Create department’s plain writing website</h2> <p>Commerce’s plain language webpage is <a href="//web.archive.org/web/20231002182250/https://www.commerce.gov/about/policies/plain-language" data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="c878f4fe-d111-4738-9008-50f20f9e893b">www.commerce.gov/plain-language</a>. Contact us at <a href="https://web.archive.org/web/20231002182250/mailto:plainlanguage@doc.gov" rel="noreferrer">plainlanguage@doc.gov</a> if you have trouble understanding any Commerce web pages or documents. We will respond to you within three business days.</p> <h2>VII. Evaluate customer success after implementing plain language plan</h2> <p>We’re exploring the best way to measure our plain language progress. We’ll revise this document to include our specific performance goals. Possibilities include:</p> <ul><li>Publish before-and-after examples to show benefits of plain language improvements</li> <li>Initiate new feedback/rating feature on <a href="//web.archive.org/web/20231002182250/https://www.commerce.gov/">Commerce.gov</a> and regularly publish results and agency response</li> </ul></div> <table data-striping="1"> <thead> <tr> <th>Attachment</th> <th>Size</th> </tr> </thead> <tbody> <tr> <td> <span class="file file--mime-application-pdf file--application-pdf"><a href="https://web.archive.org/web/20231002182250/https://www.commerce.gov/sites/default/files/commerce_plain_writing_implementation_plan.pdf" rel="noreferrer">The Department of Commerce Plain Writing Implementation Plan </a> </span> </td> <td style="text-align: right;"> 138.58 KB </td> </tr> <tr> <td> <span class="file file--mime-application-pdf file--application-pdf"><a href="https://web.archive.org/web/20231002182250/https://www.commerce.gov/sites/default/files/plain_language_checklist.pdf" rel="noreferrer">Plain Language Checklist </a> </span> </td> <td style="text-align: right;"> 109.09 KB </td> </tr> <tr> <td> <span class="file file--mime-application-pdf file--application-pdf"><a href="https://web.archive.org/web/20231002182250/https://www.commerce.gov/sites/default/files/plain_writing_act_compliance_report_2014.pdf" rel="noreferrer">Plain Writing Act Compliance Report 2014</a> </span> </td> <td style="text-align: right;"> 143.71 KB </td> </tr> <tr> <td> <span class="file file--mime-application-pdf file--application-pdf"><a href="https://web.archive.org/web/20231002182250/https://www.commerce.gov/sites/default/files/media/files/2013/deptofcommerce_compliance_report_04_30_13_typo-fixed.pdf" rel="noreferrer">Plain Writing Act Compliance Report 2013</a> </span> </td> <td style="text-align: right;"> 143.49 KB </td> </tr> <tr> <td> <span class="file file--mime-application-pdf file--application-pdf"><a href="https://web.archive.org/web/20231002182250/https://www.commerce.gov/sites/default/files/media/files/2013/deptofcommerce_compliance_report_042013_updated_typocorrected.pdf" rel="noreferrer">Plain Writing Act Compliance Report 2012</a> </span> </td> <td style="text-align: right;"> 110.91 KB </td> </tr> <tr> <td> <span class="file file--mime-application-pdf file--application-pdf"><a href="https://web.archive.org/web/20231002182250/https://www.commerce.gov/sites/default/files/media/files/2013/doc_compliance_report_july132011_2_0.pdf" rel="noreferrer">Plain Writing Act Compliance Report 2011</a> </span> </td> <td style="text-align: right;"> 47.09 KB </td> </tr> </tbody> </table> <div class="field field--name-field-bureaus-offices field--type-entity-reference field--label-above"> <div class="field__label">Bureaus and Offices</div> <div class="field__items"> <div class="field__item"><a href="/web/20231002182250/https://www.commerce.gov/bureaus-and-offices/os/public-affairs" 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