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Privacy - Parks ACT
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href="https://www.parks.act.gov.au/__data/assets/css_file/0007/1781116/parks-custom-colour.css"> <!--custom colour--> <link rel="stylesheet" type="text/css" href="https://www.parks.act.gov.au/admin/design/spf-2.1.5/parks-custom.css"> <!-- custom--><link rel="stylesheet" type="text/css" href="https://www.parks.act.gov.au/__data/assets/css_file/0008/1464722/global-custom-css.css" crossorigin="anonymous"><!--global-custom-css--> <link rel="stylesheet" type="text/css" href="https://www.parks.act.gov.au/__data/assets/css_file/0004/1558237/global-file-icon-css.css" crossorigin="anonymous"><!--global-file-icon-css--> <link href="https://fonts.googleapis.com/css?family=Montserrat" rel="stylesheet"> <!-- Running Squiz Matrix Developed by Squiz - http://www.squiz.net Squiz, Squiz Matrix, MySource, MySource Matrix and Squiz.net are registered Trademarks of Squiz Pty Ltd Page generated: 23 February 2025 01:01:50 --> </head> <body class='spf-body uikit-body uikit-grid matrix'> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W6NBKHK" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <!--noindex--> <a id="skip" href="#main">Skip to content</a> <!-- // emergency banner // --> <div id="block-emergencycontacttakeover" class="block-block-content-emergency-contact-takeover block block-block-content block-block-contentb8d2ea3e-8424-41ef-b663-bc3603ec106f" role="complementary" aria-label="Emergency contact details"> <div class="row emergency-contact-bar"> <div class="col-xs-10 col-xs-offset-1"> <div class="row"> <div class="col-xs-12"> <h2 class="uikit-display-2" >In a life threatening emergency dial Triple Zero (000)</h2> </div> <div class="button-column"> <a class="uikit-btn emergency-contact-button pull-right uikit-display-2" href="#"> <div class="button-text-wrapper"> <z class="fa fa-phone" aria-hidden="true"></z> <span class="button-text">Emergency Contact</span> <z class="fa fa-chevron-down" aria-hidden="true"></z> </div> </a> </div> </div> </div> </div> <div class="emergency-contact-drop-down"> <div class="row"> <div class="col-xs-10 spf-page-content col-xs-offset-1"> <div class="field field--name-field-emergency-service-info field--type-entity-reference-revisions field--label-hidden field__items row"> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">In a life threatening emergency dial Triple Zero (000)</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <h2><a href="tel:000">triple zero 000</a></h2> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">ACT Public Hospitals</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p>Canberra Hospital</p> <h3><a href="tel:51240000">5124 0000</a></h3> <hr /> <p>North Canberra Hospital</p> <h3><a href="tel:0262016111">6201 6111</a></h3> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Mental Health</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p>Call Mental Health Triage on</p> <h3><a href="tel:1800629354">1800 629 354</a></h3> <p>(free call except from mobiles or public phones) or</p> <h3><a href="tel:62051065">6205 1065</a></h3> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Poisons Hotline</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p>For a poison emergency in Australia call</p> <h3><a href="tel:131126">13 11 26</a></h3> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Drug and Alcohol Help Line</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p>The Drug and Alcohol Help Line is available 24-hours, 7 days a week on</p> <h3><a href="tel:51249977">5124 9977</a></h3> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">Health Protection Service</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p><span><span><span><span><span><span>For after hours </span></span></span><span><span>urgent public health matters including environmental health, radiation safety, food poisoning <span>and communicable disease management phone:</span></span></span></span></span></span></p> <h3><a href="tel:(02) 62051700">(02) 6205 1700</a></h3> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">healthdirect</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p>24 hour health advice </p> <h3><a href="tel:1800022222">1800 022 222</a></h3> </div> </div> </div> <div class="field__item col-md-4 col-lg-3 contact-group"> <div class="paragraph paragraph--type--emergency-service-information paragraph--view-mode--default"> <div class="field field--name-field-title field--type-string field--label-hidden field__item">ACT State Emergency Service</div> <div class="clearfix text-formatted field field--name-field-body field--type-text-long field--label-hidden field__item"> <p>Emergency help <br /> during flood or storms</p> <h2><a href="tel:132500">13 25 00</a></h2> </div> </div> </div> </div> </div> </div> </div> </div> <!-- // end emergency banner // --> <!--Forced h1 for home page--> <!--Hero image banner--> <!--End Hero image banner--> <!--Header container--> <div class="row parks-header-container"> <!-- Header --> <div class="parks-header row"> <div class='col-md-12 no-padding'> <header class="uikit-header uikit-header--light"> <div class="col-md-8 col-md-offset-2"> <div class="parks-header-content row"> <div class="col-md-8 no-padding"> <ul class="uikit-link-list uikit-link-list--inline"> <li class="uikit-header__logo"> <a href="https://www.parks.act.gov.au/home" title="Link to Homepage" class="uikit-header__logo-wrapper"> <img src="https://www.parks.act.gov.au/__data/assets/image/0008/1853108/ACTGov_ParksACT_Logo_Blk.png" alt="ACT Government logo" class="uikit-header__logo-image" /> </a> </li> </ul> </div> <div class="parks-search-main col-md-4 no-padding"> <div class="row"> <div class="col-md-12 no-padding"> <div class="pull-right header-menu"> <ul class="uikit-link-list uikit-link-list--inline"> <li class=""> <a href="https://www.parks.act.gov.au/about-us" title="Link to About Us" class="">About us</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/contact-us" title="Link to Contact Us" class="">Contact us</a> </li> </ul> </div> </div> </div> <div class="row"> <div class="col-md-12 no-padding"> <form action="/search" method="get" role="search" id="spf-top-search"> <div class="spf-input-group spf-search-box"> <span class="spf-group-element-wrapper"> <input class="uikit-text-input spf-group-element" name="query" aria-label="Global search input field" title="Search input field" id="search-box" type="text" value="" placeholder="SEARCH..." onkeydown="if (event.keyCode == 13) document.getElementById('btnSearchGlobal').click()"> </span> <button id="btnSearchGlobal" class="uikit-btn spf-group-element" aria-label="Global search button" title="Search"><z class="fa fa-search fa-2x" aria-hidden="true"></z></button> </div> </form> </div> </div> </div> </div> </div> <div class="btn-container"> <button class="nav-btn hamburge hamburger--spin" type="button" aria-label="menu button" aria-expanded="false"><span class="hamburger-box"><span class="hamburger-inner"></span></span></button> </div> </header> </div> </div> <!-- End Header --> <!-- Top Nav --> <nav class="top-navigation"> <div class="nav-container"> <div class="row"> <div class="container inner-container"> <button class="btn--close" aria-label="close button"><i class="close-icon" aria-hidden="true"></i></button> </div> <div class="parks-search-hamburger row"> <div class="col-md-12"> <form action="/search" method="get" role="search" id="spf-top-search--ham"> <div class="spf-input-group spf-search-box"> <span class="spf-group-element-wrapper"> <input class="uikit-text-input spf-group-element" name="query" aria-label="Global search input field" title="Search input field" id="search-box--ham" type="text" value="" placeholder="SEARCH..." onkeydown="if (event.keyCode == 13) document.getElementById('btnSearchGlobal--ham').click()"> </span> <button id="btnSearchGlobal--ham" class="uikit-btn spf-group-element" aria-label="Global search button" title="Search"><z class="fa fa-search fa-2x" aria-hidden="true"></z></button> </div> </form> </div> </div> <div class="parks-nav col-md-8 col-md-offset-2"> <div class="container inner-container"> <!--<div class="logo-container">--> <!-- <a class="logo" href="https://www.parks.act.gov.au/home" title="Home">--> <!-- <img src="https://www.parks.act.gov.au/__data/assets/image/0008/1853108/ACTGov_ParksACT_Logo_Blk.png" alt="ACT Government logo" class="uikit-header__logo-image" />--> <!-- </a>--> <!--</div>--> <ul> <li class=""> <a href="https://www.parks.act.gov.au/home">Home<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> </li> <li class="has-children"> <a href="https://www.parks.act.gov.au/find-a-park">Find a park<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> <ul class="submenu"> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/canberra-centenary-trail" title="Canberra Centenary Trail">Canberra Centenary Trail</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/canberra-nature-park" title="Canberra Nature Park">Canberra Nature Park</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/googong-foreshores" title="Googong Foreshores">Googong Foreshores</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/jerrabomberra-wetlands-nature-reserve" title="Jerrabomberra Wetlands Nature Reserve">Jerrabomberra Wetlands Nature Reserve</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/lower-cotter-catchment-reserve" title="Lower Cotter Catchment Reserve">Lower Cotter Catchment Reserve</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/molonglo-river-reserve" title="Molonglo River Reserve">Molonglo River Reserve</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/murrumbidgee-river-corridor" title="Murrumbidgee River Corridor">Murrumbidgee River Corridor</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/namadgi-national-park" title="Namadgi National Park">Namadgi National Park</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/national-arboretum-canberra" title="National Arboretum Canberra">National Arboretum Canberra</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/plantations" title="Plantations">Plantations</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/tidbinbilla-nature-reserve" title="Tidbinbilla Nature Reserve">Tidbinbilla Nature Reserve</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/find-a-park/urban-parks" title="Urban Parks">Urban Parks</a> </li> </ul> </li> <li class="has-children"> <a href="https://www.parks.act.gov.au/things-to-do">Things to do<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> <ul class="submenu"> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/4wding" title="4WDing">4WDing</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/barbecues-picnics-and-cafes" title="Barbecues, picnics and caf茅s">Barbecues, picnics and caf茅s</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/basketball" title="Basketball">Basketball</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/birdwatching" title="Birdwatching">Birdwatching</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/boules" title="Boules">Boules</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/camping" title="Camping">Camping</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/climbing" title="Climbing">Climbing</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/cycling-and-mountain-bike-riding" title="Cycling and mountain bike riding">Cycling and mountain bike riding</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/disc-golf" title="Disc golf">Disc golf</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/fishing" title="Fishing">Fishing</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/google-trekker" title="Google Trekker">Google Trekker</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/horse-riding" title="Horse riding">Horse riding</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/historic-huts" title="Historic huts">Historic huts</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/nature-observation" title="Nature observation">Nature observation</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/orienteering" title="Orienteering">Orienteering</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/play-spaces" title="Play spaces">Play spaces</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/skate-boarding" title="Skate boarding">Skate boarding</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/sportsgrounds" title="Sportsgrounds">Sportsgrounds</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/swimming" title="Swimming">Swimming</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/table-tennis" title="Table tennis">Table tennis</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/tennis" title="Tennis">Tennis</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/tours" title="Tours">Tours</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/trailrider-all-terrain-wheelchair" title="TrailRider all-terrain wheelchair">TrailRider all-terrain wheelchair</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/trig-pointing" title="Trig-pointing">Trig-pointing</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/virtual-reality" title="Virtual reality">Virtual reality</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/walking-and-running" title="Walking and running">Walking and running</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/watercraft" title="Watercraft">Watercraft</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/things-to-do/whats-on" title="What's on">What's on</a> </li> </ul> </li> <li class="has-children"> <a href="https://www.parks.act.gov.au/before-you-go">Before you go<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> <ul class="submenu"> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/alerts" title="Alerts">Alerts</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/upcoming-prescribed-burns" title="Upcoming prescribed burns">Upcoming prescribed burns</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/access" title="Access">Access</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/bookings-and-permits" title="Bookings and permits">Bookings and permits</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/campfires" title="Campfires">Campfires</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/dogs" title="Dogs">Dogs</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/drones" title="Drones">Drones</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/feature-articles" title="Feature articles">Feature articles</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/mobile-reception" title="Mobile reception">Mobile reception</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/safety" title="Safety">Safety</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/before-you-go/australian-walking-track-grading-system" title="Australian Walking Track Grading System">Australian Walking Track Grading System</a> </li> </ul> </li> <li class=""> <a href="https://www.parks.act.gov.au/where-to-stay">Where to stay<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> </li> <li class=""> <a href="https://www.parks.act.gov.au/caring-for-our-parks">Caring for our parks<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> </li> <li class="has-children"> <a href="https://www.parks.act.gov.au/get-involved">Get involved<span class="icon-cmtedd-arrow-down expand"><z class="fa fa-chevron-down"></z></span></a> <ul class="submenu"> <li class=""> <a href="https://www.parks.act.gov.au/get-involved/parkcare-volunteering" title="ParkCare volunteering">ParkCare volunteering</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/get-involved/urban-parks-and-places-volunteering" title="Urban Parks and Places volunteering">Urban Parks and Places volunteering</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/get-involved/work-experience" title="Work experience">Work experience</a> </li> <li class=""> <a href="https://www.parks.act.gov.au/get-involved/bookings-and-permits" title="Bookings and permits">Bookings and permits</a> </li> </ul> </li> </ul> </div> <div class="parks-nav__alert-container"> <a href="https://www.parks.act.gov.au/before-you-go/alerts"> <img class="parks-nav__alert-image" src="https://www.parks.act.gov.au/__data/assets/image/0011/1784657/Alert_Icon_Rust.png" alt="Current alerts in ACT parks and reserves"> <div class="parks-nav__alert-count" aria-hidden="true"> 11 </div> </a> </div> </div> </div> </div> </nav> <!-- End Top Nav --> <!--Breadcrumbs--> <!--End Breadcrumbs--> </div> <!--End header container--> <!--endnoindex--> <!-- Main Section --> <!--noindex--> <!--Breadcrumbs--> <div class="row"> <div class="spf-text-banner spf-text-banner--gradient-parks-custom"> <div class="col-md-8 col-md-offset-2 "> <div class="uikit-breadcrumbs" aria-label="breadcrumb"> <ul class="uikit-link-list uikit-link-list--inline"> <li class=""><a href="/" class="home">Home</a></li> <!-- PREVIOUS PAGE BREADCRUMB (only appears 3 levels down and below) --> <!-- CURRENT PAGE BREADCRUMB --> <li><span class="active">Privacy</span></li> </ul> </div> <h1>Privacy</h1> </div> </div> </div> <!--End Breadcrumbs--> <!--Left Nav--> <div class="row"> <!--endnoindex--> <div class="col-md-8 col-md-offset-2" id="main"> <!--noindex--> <!--endnoindex--> <h1>Information Privacy Statement</h1><p>The ACT Government values your privacy and is firmly committed to protecting the personal information it collects.</p><p>We do not collect, use or disclose personal information other than the information you choose to provide.</p><p>We adhere to the <a href="https://www.legislation.act.gov.au/a/2014-24" data-linktype="page_redirect">Information Privacy Act 2014</a> and its principles and associated policies.</p><ul><li><a href="https://www.act.gov.au/directorates-and-agencies/epsdd#Privacy-policy" target="_blank">Environment, Planning and Sustainable Development Directorate - Privacy Policy</a></li><li><a href="https://www.cityservices.act.gov.au/privacy" target="_blank">Transport Canberra and City Services - Privacy Policy</a></li></ul><h2>Scope</h2><p>This statement applies to the <a href="https://www.parks.act.gov.au">Parks ACT website</a>.</p><p>This website is a joint initiative of the <a href="https://www.act.gov.au/directorates-and-agencies/epsdd" target="_blank">Environment, Planning and Sustainable Development Directorate</a> and <a href="https://www.act.gov.au/directorates-and-agencies/transport-canberra-and-city-services" target="_blank">Transport Canberra and City Services</a>.</p><h2>Information collected</h2><p>When you access this website to read or download information, the following information is automatically recorded in log files:</p><ul><li>Your Internet Protocol (IP) address. The IP address is a unique numerical identifier used by computers and other devices to identify and communicate with each other over a network. Your IP address is used to direct you to web pages where this is required.</li><li>Top level domain name (e.g.: .com, .net, .gov, .au, etc.)</li><li>The type of browser and operating system you used</li><li>Date and time of your visit</li><li>The previous site visited</li><li>Which pages are accessed</li><li>The time spent on individual pages and the site overall</li><li>Which files were downloaded</li><li>What keywords you used to search the site</li></ul><p>This information may be used to improve this website and to help us to understand how people are using it. The log files do not collect or store personally identifiable information.</p><h2>Cookies</h2><p>Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance website functionality.</p><p>This website uses cookies, pixels and other tracking technologies such as Google Analytics (collectively ‘cookies’) to recognise your browser or device and enable analysis on usage of this website.</p><p>The data collected about your use of this website, (including your IP address) is transmitted to and stored on third party servers. Third parties may use this data for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage.</p><p>Third party servers will not collect personal information about you and the reports will only contain aggregate non personal data about your use of this website. These reports may contain data relating to pages viewed, files downloaded or the completion of online subscriptions.</p><p>These third parties may transfer this data to third parties where required to do so by law, or where third parties process this data on their behalf.</p><p>We will use the data collected to improve website functionality and performance, gather statistics and for marketing purposes.</p><p>You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this, you may not be able to fully use this website. By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.</p><h2>Third Party Providers</h2><p>We may use the third party services listed below to manage electronic newsletter subscription services.</p><p>In distributing newsletters via these third party services, they will collect <strong>personal information</strong> from you, including the email address you provide for the purpose of receiving electronic newsletters, and in some cases your name and other identifiable information. These services also use cookies and other tracking technologies to collect information about:</p><ul><li>when you access electronic newsletters sent through these services</li><li>your browser type and version</li><li>your operating system and other similar information</li><li>your IP address and its geolocation</li><li>clicks on email links and whether the email is forwarded</li></ul><p>These third party services use the information collected from you for the purpose of providing the online service which enables us to create, send and manage electronic newsletters, and to measure the performance of our email campaigns.</p><p>These services may transfer this information to their contractors or other third parties who process the information on their behalf, or where otherwise required to do so by law.</p><p>You may refuse the use of these third party services by choosing not to subscribe to newsletters delivered via these services. If you choose not to subscribe, you will not receive newsletters delivered via these services. Content delivered via these services will be made available on the relevant ACT Government website. By using these services, you consent to the processing of data about you in the manner and for the purposes set out above.</p><h3>Mailchimp</h3><p>Mailchimp is based in the United States of America (USA) as part of Intuit Global and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by Intuit Global on servers located outside Australia.</p><p>You can unsubscribe from any Mailchimp electronic newsletter at any time by selecting the 'unsubscribe’ option in every email sent to you by Mailchimp.</p><p>For more information about how Mailchimp manages your information please refer to <a href="https://mailchimp.com/legal" target="_blank">Mailchimp's Privacy Policy and Terms of Use</a> and the <a href="https://www.intuit.com/privacy/statement" target="_blank">Intuit Global Privacy Statement</a>.</p><h3>Campaign Monitor</h3><p>Campaign Monitor is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by Campaign Monitor on servers located outside Australia and may be shared with third parties.</p><p>You can unsubscribe from any Campaign Monitor electronic newsletter at any time by selecting the 'unsubscribe' option in every email sent to you by Campaign Monitor.</p><p>For more information about how Campaign Monitor manages your information please refer to <a href="https://www.campaignmonitor.com/policies" target="_blank">Campaign Monitor's Privacy Policy and Terms of Use</a>.</p><h3>Social media</h3><p>We use some digital platforms to communicate with members of the public about our Directorates and our activities in the community. Some digital platforms may handle your personal information collected in accordance with their own privacy policies, e.g. <a href="https://www.facebook.com/privacy/policy" target="_blank">Facebook</a>, <a href="https://privacycenter.instagram.com/policy" target="_blank">Instagram</a> or the privacy policies of their head company, such as Meta for Facebook and Instagram. Some social media platforms may collect information about you, even if you do not have an account when you engage with their products.</p><h2>Personal information</h2><p>Personal information is defined as information about an individual whose identity is apparent or reasonably identifiable.</p><p>No personal information is collected <em>automatically</em> through this website. All personal information collected and/or stored must be voluntarily provided by you.</p><p>We will only collect personal information about you when you voluntarily participate in an activity that asks for information, such as:</p><ul><li>Sending an enquiry or feedback</li><li>Participating in a survey</li><li>Making a booking</li><li>Undertaking a payment or other transaction</li><li>Creating an account</li><li>Opting-in to communication or subscription services</li></ul><p>If you choose not to provide personal information when completing one or more of these activities, you may not be able to complete that activity however, your choice will in no way affect your ability to browse this website.</p><h2>Use of your personal information</h2><p>Any personal information you provide will only be used for the purpose for which it was provided and will not be disclosed to other people or organisations without your consent.</p><p>No attempt will be made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency (e.g. Australian Federal Police) exercises a warrant to inspect our service provider’s log files. This information is analysed to determine the website’s usage statistics.</p><p>We may use your contact details to respond appropriately (for example to advise receipt/ address issues you identify) or to seek action from another government agency or other organisation.</p><p>If we ask you for personal information in order to provide you with a service that you have requested, then you will be informed how that personal information will be used if you choose to give it to us.</p><h2>Disclosure of information</h2><p>We will not share information about you with other government agencies or other organisations without your permission unless:</p><ul><li>it is necessary to provide you with a service that you have requested;</li><li>it is required or authorised by law; or</li><li>where permitted general situations exist, such as to lessen or prevent a threat to life, health or safety; to assist with the location of a missing person; or to investigate suspected unlawful activity or serious misconduct relating to our functions</li></ul><h2>Storage and security of your personal information</h2><p>The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet. Information submitted unencrypted via email or web forms may be at risk of being intercepted, read or modified.</p><p>Security measures including, but not limited to, authentication, monitoring, auditing and encryption have been integrated into the design, implementation, contractual arrangements and day-to-day practices of the ACT Government operating environment as part of its continuing commitment to risk management.</p><p>These security measures seek to ensure the privacy of information while it is being transmitted across the Internet and protect your information against loss, misuse and alteration.</p><p>Credit card details are submitted directly to the banking system and are not passed or retained by the ACT Government in any form.</p><h2>Access to and correction of personal information</h2><p>You can review any personal information collected about you at any time by making a formal request in writing.</p><p>We will take reasonable steps to correct any information held to ensure that, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant, and not misleading. The obligation to correct information is subject to any applicable limitation in a law that provides a right to require the collection or amendment of documents.</p><p>If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact us. In all cases we will take reasonable steps to verify your identity prior to granting access to your personal information or making corrections to the information collected.</p><h2>Disclaimer</h2><p>This website contain links to third party websites. These may include links to websites operated by other government agencies, non-profit organisations and private businesses. When you select a link to another website, you are subject to the privacy policy of the new site. The ACT Government is not responsible for the privacy practices or the content of such websites.</p><p>Neither the ACT Government, nor any agency, officer nor employee of the ACT Government warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products or services linked from this system and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.</p><p>Third party information may be incorrect or not current. It is your responsibility to verify all information provided by these websites and online facilities and/or websites linked to or from them. Any person or entity that relies on any information obtained from this system does so at his or her own risk.</p><h2>How to contact us</h2><p>Please contact us if you have any questions about this privacy statement or comment in relation to any aspect of the collection, use, security of, or access to your personal information.</p><p><strong>Email:</strong> <a href="mailto:EPSDFOI@act.gov.au">EPSDFOI@act.gov.au</a><br /><strong>Online:</strong> <a href="https://services.accesscanberra.act.gov.au/s/forms/online-feedback" data-linktype="page_redirect" target="_blank">Access Canberra Feedback and Complaints</a><br /><strong>Phone:</strong> <a href="tel:132281">13 22 81</a><br /><strong>Post:</strong><br /> Information Privacy Contact Officer<br /> Environment, Planning and Sustainable Development Directorate<br /> GPO Box 158<br /> CANBERRA ACT 2601</p><p>OR</p><p>Information Privacy Contact Officer<br /> Transport Canberra and City Services<br /> GPO Box 158<br /> CANBERRA ACT 2601</p><p>If an issue you have raised is not resolved to your satisfaction you may wish to contact the Information Privacy Commissioner. The role of the Information Privacy Commissioner for the ACT is performed by the <a href="https://www.oaic.gov.au" data-linktype="page_redirect" target="_blank">Australian Information Commissioner</a>.</p><p>See also:</p><ul><li><a href="https://www.environment.act.gov.au/about-us/access-government-information" target="_blank">Environment, Planning and Sustainable Development - Access to Government Information</a></li><li><a href="https://www.cityservices.act.gov.au/about-us/freedom_of_information" target="_blank">Transport Canberra and City Services - Access to Government Information</a></li></ul> </div> </div> <!-- End left Nav --> <!--noindex--> <div class="parks-footer row"> <!-- Acknowledgement Footer --> <footer class="parks-section uikit-footer uikit-footer-acknowledgement"> <div class="col-md-8 col-md-offset-2"> <div class="parks-footer-acknowledgement"> <z class="act act-indigenous act-3x"></z> <div class="parks-footer-acknowledgement__content"> <h2><a href="https://www.parks.act.gov.au/admin/global/content/act-indigenous-protocol" target="_blank">Acknowledgement of Country</a></h2> <p>We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. 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