Self-Managed Custom Proxy | Segment Documentation

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3.19.18 1.316.22 2.313.879 2.991 1.5.338.31.591.606.758.82a4.86 4.86 0 01.224.314l.007.012h.001L10.75 18V3.75l-.15-.2L10 4l.6-.45v-.001l-.002-.001-.002-.003-.007-.009-.019-.025a5.64 5.64 0 00-.31-.351 7.734 7.734 0 00-.935-.823A8.473 8.473 0 005.623.76C4.02.493 2.791.623 1.943.835a5.61 5.61 0 00-.974.335 3.626 3.626 0 00-.37.196l-.008.005-.004.003-.002.001S.584 1.376 1 2l-.416-.624-.334.223V5h1.5V2.467c.141-.056.327-.12.557-.177zm-.898.339l.001-.001H1.41zm7.95 15.76z"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M18.75 14.844v5.006l-8.843-1.106.186-1.488 7.157.894v-3.306h1.5z" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.75 18.29V15h-1.5v5.022l8.857-1.28-.214-1.484L2.75 18.29z" /> </svg> </span> <span class="flex__column">Guides</span> </button> <ul class="menu-item__body" data-ref="accordion[body]"> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/">An Introduction to Segment</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-impl/">For Developers</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-user/">For Data Users</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/intro-admin/">For Workspace Admins</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/filtering-data/">Filtering your Segment Data</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/duplicate-data/">Handling Duplicate Data</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/ignore-bots/">Internet Bots</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/segment-vs-tag-managers/">Segment vs. Tag Managers</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/what-is-replay/">Replay</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/regional-segment/">Regional Segment</a> </li> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/guides/audiences-and-journeys/">Audiences and Journeys</a> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> How-to Guides </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/"> How-to Guides Index </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/automated-multichannel-reengagement/"> Automating Multi-Channel Re-Engagement Campaigns </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/collect-on-client-or-server/"> Collecting Data on the Client or Server </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/collect-pageviews-serverside/"> Collecting Pageviews on the Server Side </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/create-push-notification/"> Creating a Push Notification </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/cross-channel-tracking/"> Tracking Customers Across Channels and Devices </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/dynamic-coupon-program/"> Setting up a Dynamic Coupon Program to Reward Loyal Customers </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/forecast-with-sql/"> Forecasting LTV with SQL and Excel for E-Commerce </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/import-historical-data/"> Importing Historical Data </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/join-user-profiles/"> Joining User Profiles </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/measure-advertising-funnel/"> Measuring Your Advertising Funnel </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/measure-marketing-roi/"> Measuring the ROI of Your Marketing Campaigns </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/migrate-from-other-tools/"> Migrating Code From Other Analytics Tools </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/segment-and-attribution/"> Segment's Role in Attribution </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/how-to-guides/set-up-notifications-alerts/"> Setting Up Event-Triggered Notifications or Alerts </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Usage and Billing </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/account-management/"> Account Management </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/billing/"> Billing and Account FAQs </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/mtus-and-throughput/"> MTUs, Throughput and Billing </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/guides/usage-and-billing/discounts-for-startups-npos/"> Discounts or Coupons </a> </li> </ul> </li> </ul> </li>  <li class="menu-item " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link menu-item__link--highlight menu-item__link--icon flex flex--middle" data-ref="accordion[trigger]"> <span class="menu-item__icon flex__column"> <svg viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M11 5.5c-3.05 0-5.5 2.45-5.5 5.5s2.45 5.5 5.5 5.5 5.5-2.45 5.5-5.5S14 5.5 11 5.5zm0 9.5c-2.2 0-4-1.8-4-4s1.8-4 4-4 4 1.8 4 4-1.8 4-4 4zM3 0C1.3 0 0 1.35 0 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5S2.15 1.5 3 1.5s1.5.65 1.5 1.5S3.8 4.5 3 4.5zM3 16c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5zM19 16c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5zM19 0c-1.65 0-3 1.35-3 3s1.35 3 3 3 3-1.35 3-3-1.35-3-3-3zm0 4.5c-.85 0-1.5-.65-1.5-1.5s.65-1.5 1.5-1.5 1.5.65 1.5 1.5-.7 1.5-1.5 1.5z"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M17.98 5.08l-3.1 3.1-1.06-1.06 3.1-3.1 1.06 1.06zM8.08 14.98l-3.05 3.05-1.06-1.06 3.05-3.05 1.06 1.06zM5.035 4.224l3.05 3.1-1.07 1.052-3.05-3.1 1.07-1.052zM14.726 13.965l3.05 3-1.052 1.07-3.05-3 1.052-1.07z" /> </svg> </span> <span class="flex__column">Connections</span> </button> <ul class="menu-item__body" data-ref="accordion[body]"> <li class="menu-item menu-item--green " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link flex" href="/docs/connections/">Overview</a> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> The Segment Spec </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/"> Spec Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/page/"> Spec: Page </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/screen/"> Spec: Screen </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/track/"> Spec: Track </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/group/"> Spec: Group </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/identify/"> Spec: Identify </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/alias/"> Spec: Alias </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/copilot/"> Spec: AI Copilot </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/common/"> Spec: Common Fields </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/mobile/"> Native Mobile Spec </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/native-mobile-spec/"> What is the native mobile spec? </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/mobile-packaging-sdks/"> Packaging SDKs for Mobile Destinations </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/semantic/"> Spec: Semantic Events </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/b2b-saas/"> Spec: B2B SaaS </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/ecommerce/v2/"> Spec: Ecommerce Events </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/ecommerce-tracking-plan/"> Ecommerce Tracking Plans </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/video/"> Video Spec </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/best-practices-identify/"> Best Practices for Identifying Users </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/spec/best-practices-event/"> Best Practices for Event Calls </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Sources </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/"> Sources Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/catalog/"> <div class="menu-item__icon menu-item__icon--small flex__column"> <svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 3c0-.55-.45-1-1-1H3c-.55 0-1 .45-1 1v1h12V3zm-2-3H4c-.55 0-1 .45-1 1h10c0-.55-.45-1-1-1zm3 5H1c-.55 0-1 .45-1 1v9c0 .55.45 1 1 1h14c.55 0 1-.45 1-1V6c0-.55-.45-1-1-1zm-3 6c0 .55-.45 1-1 1H5c-.55 0-1-.45-1-1V9h1v2h6V9h1v2z"/> </svg> </div> Sources Catalog </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/about-cloud-sources/"> Cloud Sources </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/debugger/"> Source Debugger </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/custom-domain/"> Segment-Managed Custom Domain </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/catalog/libraries/website/javascript/custom-proxy/"> Self-Managed Custom Proxy </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/sources/visual-tagger/"> Visual Tagger </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Schema </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item"> <a class="menu-item__link flex" href="/docs/connections/sources/schema//">Schema Controls</a> </li> <li class="menu-item"> <a class="menu-item__link flex" href="/docs/connections/sources/schema/destination-data-control/">Using Schema Controls</a> </li> <li class="menu-item"> <a class="menu-item__link flex" href="/docs/connections/sources/schema/schema-unique-limits/">Schema Unique Limits</a> </li> </ul> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Destinations </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/destinations/"> Destinations Overview </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/destinations/actions/"> Destination Actions </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/destinations/add-destination/"> Add a Destination </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/destinations/catalog/"> <div class="menu-item__icon menu-item__icon--small flex__column"> <svg viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M14 3c0-.55-.45-1-1-1H3c-.55 0-1 .45-1 1v1h12V3zm-2-3H4c-.55 0-1 .45-1 1h10c0-.55-.45-1-1-1zm3 5H1c-.55 0-1 .45-1 1v9c0 .55.45 1 1 1h14c.55 0 1-.45 1-1V6c0-.55-.45-1-1-1zm-3 6c0 .55-.45 1-1 1H5c-.55 0-1-.45-1-1V9h1v2h6V9h1v2z"/> </svg> </div> Destinations Catalog </a> </li> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/destinations/destination-filters/"> Destination Filters </a> </li> </ul> </li> <li class="menu-item menu-item--gray " data-accordion data-class-active="menu-item--active"> <button class="menu-item__link flex flex--middle flex--justify" data-ref="accordion[trigger]"> <span class="flex__column"> Reverse ETL </span> <div class="menu-item__chevron flex__column flex__column--shrink"> <svg width="8" height="5" viewBox="0 0 8 5" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 .5c0-.28-.22-.5-.5-.5h-7a.495.495 0 00-.37.83l3.5 4c.09.1.22.17.37.17s.28-.07.37-.17l3.5-4C7.95.74 8 .63 8 .5z"/> </svg> </div> </button> <ul class="menu-item__body menu-item__body--nested" data-ref="accordion[body]"> <li class="menu-item " data-accordion data-class-active="menu-item--active"> <a class="menu-item__link menu-item__link--icon flex" href="/docs/connections/reverse-etl/"> Reverse ETL Overview </a> </li> <li class="menu-item " 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<li>/</li> <li> <a class="breadcrumbs__link" href="/docs/connections/sources/catalog/libraries/website/"> Website </a> </li> <li>/</li> <li> <a class="breadcrumbs__link" href="/docs/connections/sources/catalog/libraries/website/javascript/"> Javascript </a> </li> <li>/</li> <li class="breadcrumbs__item"> Self-Managed Custom Proxy </li> </ul> <div class="integration-header"><div class="flex__column"><h1 id="self-managed-custom-proxy"> Self-Managed Custom Proxy </h1>   </div> </div><hr><div class="mobile-menu-side"> <p class="destination-menu__title">On this page</p> <ul class="mobile-menu-side__list"> <li><a href="#segments-domain-delegation-solutions" class="mobile-menu-side__link">Segment’s domain delegation solutions</a></li> <li><a href="#custom-proxy-prerequisites" class="mobile-menu-side__link">Custom Proxy prerequisites</a></li> <li><a href="#custom-proxy-setup" class="mobile-menu-side__link">Custom Proxy setup</a></li> <li><a href="#custom-cdn--api-proxy" class="mobile-menu-side__link">Custom CDN / API Proxy</a></li> <li><a href="#custom-proxy-cloudfront" class="mobile-menu-side__link">Custom Proxy CloudFront</a></li> <li><a href="#common-issues" class="mobile-menu-side__link">Common issues</a></li> <li><a href="#self-hosting-analyticsjs" class="mobile-menu-side__link">Self-hosting Analytics.js</a></li> <li><a href="#restore-the-api-host-to-the-segment-default" class="mobile-menu-side__link">Restore the API host to the Segment default</a></li> </ul> <hr class="mobile-menu-side__divider"> </div> <div class="markdown"> <div class="markdown"> <p>Custom proxies allow you to proxy Analytics.js and all tracking event requests through your own domain.</p> <p>You cannot use custom proxy setup for Analytics.js CDN or Tracking API with device-mode destinations because it requires that the destination’s native scripts are loaded onto the client, and the requests are sent directly to the destination.</p> <div class="premonition info"><div class="fa fa-info-circle"></div><div class="content"><p class="header">Business Tier customers can also use Custom Domain</p><p>Custom Domain is a fully-managed service that enables you to configure a first-party subdomain over HTTPS to track event requests through your domain instead of tracking events through Segment’s default domain. For more information, see the <a href="/docs/connections/sources/custom-domain">Custom Domain</a> documentation.</p> </div></div> <h2 id="segments-domain-delegation-solutions">Segment’s domain delegation solutions</h2> <p>Segment offers two domain delegation solutions: <a href="/docs/connections/sources/catalog/libraries/website/javascript/custom-proxy">Custom Proxy</a> and <a href="/docs/connections/sources/custom-domain">Custom Domain</a>. If you use Custom Domain, you can choose to use either DNS delegation or a Cannonical Name (CNAME). Segment recommends using Custom Domain with DNS delegation, which leads to easy setup, maintenance, and monitoring.</p> <table> <thead> <tr> <th>Service</th> <th>How it works</th> <th>Infrastructure management</th> <th>Availability</th> </tr> </thead> <tbody> <tr> <td>Custom Domain with DNS Delegation</td> <td>A Segment service that allows your website to use your own subdomain to load Analytics.js securely over HTTPS and send event data. It is not limited to Analytics.js and is also compatible with server libraries. It uses a DNS subdomain that you delegate to Segment.<sup>*</sup></td> <td><strong>Segment manages all related infrastructure</strong>, including applying security updates, managing the SSL certificate lifecycle, and monitoring.</td> <td>Business Tier <br /><br /> Recommended for reliable data collection.</td> </tr> <tr> <td>Custom Domain with CNAME</td> <td>This approach uses a Canonical Name (CNAME) to map an alias name on your domain name to Analytics.js. It is not limited to Analytics.js and is also compatible with server libraries.</td> <td>Customers are responsible for maintaining CNAME.</td> <td>Business Tier <br /><br /> Not recommended due to evolving and persistent browser privacy measures.</td> </tr> <tr> <td>Custom Proxy</td> <td>This approach uses a proxy or wrapper where all data is first collected by a proxy on your domain and then forwarded to Segment.</td> <td>Customers are responsible for maintaining their own proxy infrastructure.</td> <td>Available to all Segment users. <br /><br /> Not recommended because it adds a point of failure, but remains an option if Custom Domain with sub-domain delegation is unavailable to you.</td> </tr> </tbody> </table> <p><sup>*</sup><em>If it’s not possible for you to delegate subdomains to Segment, you can use a CNAME instead. Segment encourages users to delegate a DNS subdomain rather than use use CNAME aliasing due to the evolving privacy standards in browsers, but CNAME aliasing remains an option for users not interested in using nameservers.</em></p> <h2 id="custom-proxy-prerequisites">Custom Proxy prerequisites</h2> <p>To set up a custom proxy, you need:</p> <ul> <li>Access to your site DNS settings</li> <li>A CDN you can serve assets from</li> <li>Access to the CDN settings</li> <li>A security certificate for the proxy domain</li> </ul> <div class="premonition info"><div class="fa fa-info-circle"></div><div class="content"><p class="header">Custom Proxy Troubleshooting</p><p>If you experience issues configuring a custom proxy, contact your organization’s IT department for help. Segment does not have access to the resources you need to configure a custom proxy.</p> </div></div> <p>This guide explains how to set up a custom proxy in CloudFront. You can apply these principles to almost any modern CDN that supports proxies.</p> <p>You need to set up two important parts, regardless of the CDN provider you use:</p> <ul> <li>Proxy to Segment CDN (<code class="language-plaintext highlighter-rouge">cdn.segment.com</code>)</li> <li>Proxy to Segment tracking API (<code class="language-plaintext highlighter-rouge">api.segment.io</code>)</li> </ul> <div class="premonition warning"><div class="fa fa-exclamation-circle"></div><div class="content"><p>If you are using a <a href="/docs/guides/regional-segment/#client-side-sources">Regional Workspace</a>, please note that instead of using <code class="language-plaintext highlighter-rouge">api.segment.io</code> to proxy the Tracking API, you’ll be using <code class="language-plaintext highlighter-rouge">events.eu1.segmentapis.com</code></p> </div></div> <div class="premonition info"><div class="fa fa-info-circle"></div><div class="content"><p>Segment only has the ability to enable the proxy setting for the Web (Analytics.js) source. Details for mobile source proxies are in the <a href="/docs/connections/sources/catalog/libraries/mobile/ios/#proxy-https-calls">Analytics-iOS</a> and <a href="/docs/connections/sources/catalog/libraries/mobile/android/#proxying-http-calls">Analytics-Android</a> documentation. It is not currently possible to set up a proxy for server sources using the Segment UI.</p> </div></div> <div class="premonition info"><div class="fa fa-info-circle"></div><div class="content"><p class="header">Segment loads most integrations through the proxy, except for third-party SDKs</p><p>Third-party SDKs are loaded by a partner’s CDN, even with a Segment proxy configured. For example, if you have a Segment custom proxy enabled and send data to a FullStory destination, FullStory’s CDN would load the FullStory SDK.</p> </div></div> <h2 id="custom-proxy-setup">Custom Proxy setup</h2> <p>There are two options you can choose from when you set up your custom domain proxy.</p> <ol> <li><a href="#custom-proxy-cloudfront">CloudFront</a></li> <li><a href="#custom-cdn--api-proxy">Custom CDN or API proxy</a></li> </ol> <p>Follow the directions listed for <a href="#custom-proxy-cloudfront">CloudFront</a> or <a href="#custom-cdn--api-proxy">use your own CDN setup</a>. Once you complete those steps and verify that your proxy works for both <code class="language-plaintext highlighter-rouge">cdn.segment.com</code> and <code class="language-plaintext highlighter-rouge">api.segment.io</code>, <a href="https://segment.com/help/contact/">contact Segment Product Support</a> with the following template email:</p> <div class="language-text highlighter-rouge"><div class="highlight"><pre class="highlight"><code>Hi, This is {person} from {company}. I would like to configure a proxy for the following source(s): **Source URL**: link to the source in your Segment workspace (for example: https://app.segment.com/<your_slug>/sources/<source>/overview) **Source ID**: navigate to **API Keys** on the left-hand side of the source **Settings** and provide the Source ID </code></pre></div></div> <p>Double-check the Source URL and the Source ID.</p> <p>A Segment Customer Success team member will respond that they have enabled this option for your account. When you receive this confirmation, open the source in your workspace, and navigate to Settings > Analytics.js. Update the <strong>Host Address</strong> setting from <code class="language-plaintext highlighter-rouge">api.segment.io/v1</code> to <code class="language-plaintext highlighter-rouge">[your proxy host]/v1</code>.</p> <div class="premonition info"><div class="fa fa-info-circle"></div><div class="content"><p>The <strong>Host Address</strong> field does not appear in source settings until it’s enabled by Segment Customer Success.</p> </div></div> <p>There should be no downtime once the setup is complete, as the default Segment domains continue to work alongside the customer’s domains.</p> <h2 id="custom-cdn--api-proxy">Custom CDN / API Proxy</h2> <p>Follow these instructions after setting up a proxy such as <a href="#custom-proxy-cloudfront">CloudFront</a>. Choose between the <a href="#snippet-instructions">snippet instructions</a> or the <a href="#npm-instructions">npm instructions</a>.</p> <div class="premonition info"><div class="fa fa-info-circle"></div><div class="content"><p>If you’ve followed the instructions above to have a Segment team member enable the apiHost settings in the UI, you can skip the instructions in this section.</p> </div></div> <h3 id="snippet-instructions">Snippet instructions</h3> <p>If you’re a snippet user, modify the <a href="/docs/getting-started/02-simple-install/#step-1-copy-the-snippet">analytics snippet</a> located inside the <code class="language-plaintext highlighter-rouge"><head></code> of your website:</p> <p>To proxy CDN settings and destination requests that typically go to <code class="language-plaintext highlighter-rouge">https://cdn.segment.com</code>, replace:</p> <div class="language-diff highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="gd">- t.src="https://cdn.segment.com/analytics.js/v1/" + key + "/analytics.min.js" </span><span class="gi">+ t.src="https://MY-CUSTOM-CDN-PROXY.com/analytics.js/v1/" + key + "/analytics.min.js" </span></code></pre></div></div> <p>To proxy API tracking calls that typically go to <code class="language-plaintext highlighter-rouge">api.segment.io/v1</code>, replace:</p> <div class="language-diff highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="gd">- analytics.load("<MY_WRITE_KEY>") </span><span class="gi">+ analytics.load("<MY_WRITE_KEY>", { integrations: { "Segment.io": { apiHost: "MY-CUSTOM-API-PROXY.com/v1" }}}) </span></code></pre></div></div> <h3 id="npm-instructions">npm instructions</h3> <p>If you’re using the <a href="https://www.npmjs.com/package/@segment/analytics-next" target="_blank">npm library</a>, make the following changes directly in your code:</p> <p>To proxy settings and destination requests that typically go to <code class="language-plaintext highlighter-rouge">https://cdn.segment.com</code> through a custom proxy:</p> <div class="language-ts highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="kd">const</span> <span class="nx">analytics</span> <span class="o">=</span> <span class="nx">AnalyticsBrowser</span><span class="p">.</span><span class="nf">load</span><span class="p">({</span> <span class="nx">writeKey</span><span class="p">,</span> <span class="c1">// GET https://MY-CUSTOM-CDN-PROXY.com/v1/projects/<writekey>/settings --> proxies to</span> <span class="c1">// https://cdn.segment.com/v1/projects/<writekey>/settings</span> <span class="c1">// GET https://MY-CUSTOM-CDN-PROXY.com/next-integrations/actions/...js --> proxies to</span> <span class="c1">// https://cdn.segment.com/next-integrations/actions/...js</span> <span class="na">cdnURL</span><span class="p">:</span> <span class="dl">'</span><span class="s1">https://MY-CUSTOM-CDN-PROXY.com</span><span class="dl">'</span> <span class="p">})</span> </code></pre></div></div> <p>To proxy tracking calls that typically go to <code class="language-plaintext highlighter-rouge">api.segment.io/v1</code>, configure the <code class="language-plaintext highlighter-rouge">integrations['Segment.io'].apiHost</code>:</p> <div class="language-ts highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="kd">const</span> <span class="nx">analytics</span> <span class="o">=</span> <span class="nx">AnalyticsBrowser</span><span class="p">.</span><span class="nf">load</span><span class="p">(</span> <span class="p">{</span> <span class="nx">writeKey</span><span class="p">,</span> <span class="na">cdnURL</span><span class="p">:</span> <span class="dl">'</span><span class="s1">https://MY-CUSTOM-CDN-PROXY.com</span><span class="dl">'</span> <span class="p">},</span> <span class="p">{</span> <span class="na">integrations</span><span class="p">:</span> <span class="p">{</span> <span class="dl">'</span><span class="s1">Segment.io</span><span class="dl">'</span><span class="p">:</span> <span class="p">{</span> <span class="c1">// POST https://MY-CUSTOM-API-PROXY.com/v1/t --> proxies to</span> <span class="c1">// https://api.segment.io/v1/t</span> <span class="na">apiHost</span><span class="p">:</span> <span class="dl">'</span><span class="s1">MY-CUSTOM-API-PROXY.com/v1</span><span class="dl">'</span><span class="p">,</span> <span class="na">protocol</span><span class="p">:</span> <span class="dl">'</span><span class="s1">https</span><span class="dl">'</span> <span class="c1">// optional</span> <span class="p">}</span> <span class="p">}</span> <span class="p">}</span> <span class="p">)</span> </code></pre></div></div> <h2 id="custom-proxy-cloudfront">Custom Proxy CloudFront</h2> <p>These instructions refer to Amazon CloudFront, but apply more generally to other providers as well. Before changing the Segment Tracking API or the Segment snippet (Segment CDN) to use your new proxy, complete the custom domain proxy setup on your side to avoid any unexpected behavior.</p> <h3 id="cdn-proxy">CDN Proxy</h3> <p>To set up your CDN Proxy:</p> <ol> <li>Log in to the AWS console and navigate to CloudFront.</li> <li>Click <strong>Create Distribution</strong>.</li> <li>Configure the distribution settings. In the Origin section, update the following values: <ul> <li><strong>Origin Domain Name</strong>: <code class="language-plaintext highlighter-rouge">cdn.segment.com</code></li> <li><strong>Protocol</strong>: <code class="language-plaintext highlighter-rouge">HTTPS only</code></li> </ul> </li> <li>In the Default cache behavior section, configure the following values: <ul> <li><strong>Viewer protocol policy</strong>: <code class="language-plaintext highlighter-rouge">Redirect HTTP to HTTPS</code></li> <li><strong>Allowed HTTP Methods</strong>: <code class="language-plaintext highlighter-rouge">GET, HEAD, OPTIONS, PUT, POST, PATCH, DELETE</code></li> </ul> </li> <li>In the Settings section, configure the following values: <ul> <li><strong>Alternate domain name (CNAME)</strong>: <code class="language-plaintext highlighter-rouge">analytics.<yourdomain>.com</code></li> <li><strong>Custom SSL certificate</strong>: Select an existing or new certificate to validate the authorization to use the <strong>Alternate domain name (CNAME)</strong> value. For more information, see Amazon’s documentation <a href="https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/CNAMEs.html#alternate-domain-names-requirements" target="_blank">Requirements for using alternate domain names</a>.</li> </ul> </li> <li>Click <strong>Create Distribution</strong>.</li> </ol> <p>Take note of the Domain Name for use in the next step.</p> <h4 id="add-cname-record-to-dns">Add CNAME Record to DNS</h4> <p>To add a CNAME record for the Segment proxy to your organizations DNS settings:</p> <ol> <li>Use a name that makes it clear what you are using the subdomain for, for example <code class="language-plaintext highlighter-rouge">analytics.mysite.com</code>.</li> <li>Go to your domain registrar and add a new record to your DNS of type “CNAME”.</li> <li>Configure these values: <ul> <li><strong>Name</strong>: <code class="language-plaintext highlighter-rouge"><subdomain_name>.yourdomain.com</code></li> <li><strong>Value</strong>: The Domain Name value from CloudFront</li> </ul> </li> <li>Save your record. This might take some time to take effect, depending on your TTL settings.</li> <li>Make a <code class="language-plaintext highlighter-rouge">curl</code> request to your domain to verify that the proxy works.</li> </ol> <h3 id="tracking-api-proxy">Tracking API Proxy</h3> <p>As events travel through the proxy before reaching the tracking API, set up a proxy for the tracking API so that all calls proxy through your domain. To do this, set up a CloudFront distribution that’s similar to the one in the previous section, with the exception of the Origin Domain Name:</p> <table> <thead> <tr> <th>Field</th> <th>Value</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>Origin Domain Name</td> <td><code class="language-plaintext highlighter-rouge">api.segment.io</code></td> <td>The domain name to which the proxy is served</td> </tr> </tbody> </table> <h4 id="add-cname-record-to-dns-1">Add CNAME Record to DNS</h4> <p>To add a CNAME record to your DNS settings:</p> <ol> <li>Go to your domain registrar and add a new record to your DNS of type “CNAME”. This time use the CloudFront distribution for the tracking API proxy.</li> <li>Enter values for these fields: <ul> <li><strong>Name</strong>: <code class="language-plaintext highlighter-rouge"><subdomain_name>.yourdomain.com</code></li> <li><strong>Value</strong>: Tracking API CloudFront Distribution Domain Name</li> </ul> </li> <li>Save your record. This might take some time to take effect, depending on your TTL settings.</li> <li>Run <code class="language-plaintext highlighter-rouge">curl</code> on your domain to check if the proxy is working correctly.</li> </ol> <h2 id="common-issues">Common issues</h2> <p>These are some common issues that occur for customers implementing a custom proxy. This is not an exhaustive list, and these CloudFront or Cloudflare settings may change.</p> <h4 id="cloudflare-returning-a-403-error">Cloudflare returning a 403 error</h4> <p>A 403 error can mean that you’ve misconfigured your Cloudflare CDN distribution. Try one of the following options to fix the error:</p> <ol> <li> <p>If you have a Cloudflare enterprise plan, create a Page Rule in Cloudflare so that Segment’s CDN doesn’t refuse the requests made through the Cloudflare Proxy. If <code class="language-plaintext highlighter-rouge">cdn.segment.com</code> is another CNAME that resolves to <code class="language-plaintext highlighter-rouge">xxx.cloudfront.net</code>, you will need to use a Page Rule in Cloudflare to override the host header to match the hostname for proxy requests. For more information about overriding the host header, see Cloudflare’s <a href="https://developers.cloudflare.com/rules/page-rules/how-to/rewrite-host-headers/">Rewrite Host headers</a> docs.</p> </li> <li> <p>For customers who are not on the Cloudflare Enterprise plan, use Cloudflare Workers. Workers usually run on the main domain (for example, <code class="language-plaintext highlighter-rouge">www.domain.com</code>), but if you want Workers to run on a subdomain, like <code class="language-plaintext highlighter-rouge">http://segment.domain.com</code>, you must record the subdomain in your DNS. For more information, see Cloudflare’s <a href="https://developers.cloudflare.com/workers/platform/routes#subdomains-must-have-a-dns-record">Routes and domains</a> documentation.</p> </li> </ol> <p>When creating a Worker you can use this example provided by Cloudflare in their <a href="https://developers.cloudflare.com/workers/examples/bulk-origin-proxy">Bulk origin override</a> documentation with the origins set to:</p> <div class="language-ts highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="kd">const</span> <span class="nx">ORIGINS</span> <span class="o">=</span> <span class="p">{</span> <span class="dl">"</span><span class="s2">yourcdndomain.com</span><span class="dl">"</span><span class="p">:</span> <span class="dl">"</span><span class="s2">cdn.segment.com</span><span class="dl">"</span><span class="p">,</span> <span class="p">}</span> </code></pre></div></div> <h4 id="cloudflare-cors-issue">Cloudflare CORS issue</h4> <p>In order to resolve a CORS OPTIONS pre-request fetch error, you must specify “Strict (SSL-Only Origin Pull)” as a Cloudflare Page rule for the <code class="language-plaintext highlighter-rouge">api.segment.io</code> proxy. Please see Cloudflare’s <a href="https://support.cloudflare.com/hc/en-us/articles/200170416-End-to-end-HTTPS-with-Cloudflare-Part-3-SSL-options#h_065d742e-8c0b-4ed4-8fb5-037e10fe5f9a">Encryption modes</a> documentation for more details.</p> <h4 id="cloudfront-proxy-returning-a-403-error">CloudFront Proxy returning a 403 error</h4> <p>If your CloudFront Proxy is returing a 403 error, the following change in CloudFront might resolve the issue:</p> <div class="language-ts highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="nx">Before</span><span class="p">:</span> <span class="nx">Cache</span> <span class="nx">Based</span> <span class="nx">on</span> <span class="nx">Selected</span> <span class="nx">Request</span> <span class="nx">Headers</span><span class="p">:</span> <span class="nx">All</span> <span class="nx">After</span><span class="p">:</span> <span class="nx">Cache</span> <span class="nx">Based</span> <span class="nx">on</span> <span class="nx">Selected</span> <span class="nx">Request</span> <span class="nx">Headers</span><span class="p">:</span> <span class="nx">None</span> </code></pre></div></div> <p>Alternatively, this setting may solve your issue:</p> <div class="language-ts highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="nx">Before</span><span class="p">:</span> <span class="nx">Origin</span> <span class="nx">request</span> <span class="nx">policy</span><span class="p">:</span> <span class="nx">AllViewer</span> <span class="nx">After</span><span class="p">:</span> <span class="nx">Origin</span> <span class="nx">request</span> <span class="nx">policy</span><span class="p">:</span> <span class="nx">None</span> </code></pre></div></div> <h3 id="cloudfront-cors-issue">CloudFront CORS issue</h3> <p>To resolve a CORS issue, you might need to add a referrer header in the request you send to Segment. Follow AWS’s <a href="https://aws.amazon.com/premiumsupport/knowledge-center/no-access-control-allow-origin-error/">How do I resolve the “No ‘Access-Control-Allow-Origin’ header is present on the requested resource” error from CloudFront?</a> guide, which explains how to add a referrer header.</p> <h2 id="self-hosting-analyticsjs">Self-hosting Analytics.js</h2> <p>To reduce fetching assets from Segment’s CDN, you can bundle Analytics.js with your own code.</p> <p>To bundle Analytics.js with your own code, you can:</p> <ul> <li> <p><a href="/docs/connections/sources/catalog/libraries/website/javascript/quickstart/#step-2b-install-segment-as-a-npm-package">Use Analytics.js as an npm package</a>.</p> </li> <li> <p><a href="/docs/connections/sources/catalog/libraries/website/javascript#add-destinations-from-npm">Use npm to install your destinations</a>.</p> </li> <li> <p>Hardcode your settings instead of fetching from the CDN (Segment doesn’t recommend this as it completely bypasses the Segment source GUI).</p> <div class="language-ts highlighter-rouge"><div class="highlight"><pre class="highlight"><code><span class="c1">// npm-only</span> <span class="k">export</span> <span class="kd">const</span> <span class="nx">analytics</span> <span class="o">=</span> <span class="k">new</span> <span class="nc">AnalyticsBrowser</span><span class="p">()</span> <span class="nx">analytics</span><span class="p">.</span><span class="nf">load</span><span class="p">({</span> <span class="p">...</span> <span class="na">cdnSettings</span><span class="p">:</span> <span class="p">{...}</span> <span class="c1">// object from https://cdn.segment.com/v1/projects/<YOUR_WRITE_KEY>/settings'</span> <span class="p">})</span> </code></pre></div> </div> </li> </ul> <h2 id="restore-the-api-host-to-the-segment-default">Restore the API host to the Segment default</h2> <p>If you wish to restore the proxied API host to it’s original value:</p> <ol> <li>Navigate to the <strong>Source > Settings > Analytis.js tab</strong></li> <li>Scroll down until you see the Host address field.</li> <li>Under the field, there is a small blue text that says ‘Restore to a default value’. Click <strong>Restore</strong> and then <strong>Save</strong>.</li> </ol> <p>Any changes made to the CDN host must be update manually in your code.</p> </div> </div> <p class="last-modified">This page was last modified: 27 Jan 2025</p> <hr> <div class="flex flex--wrap waffle waffle--large waffle--xxlarge@medium"> <div class="flex__column flex__column--12 flex__column--4@medium flex"> <div class="feedback-box flex flex--stack flex--justify waffle waffle--large@medium"> <div class="flex__column flex__column--shrink"> <div class="feedback-box__content"> <h3>Need support?</h3> <p>Questions? Problems? Need more info? 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