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<!DOCTYPE html> <html lang="en" data-bs-theme="auto"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="description" content=""> <meta name="author" content="OFTC"> <title>OFTC - FAQ/Services</title>  <link rel="icon" type="image/x-icon" href="/img/favicon.ico">  <link href="/css/bootstrap.min.css" rel="stylesheet">  <link rel="stylesheet" href="/css/bootstrap-icons.min.css"> <link href='/css/main.css' rel='stylesheet'>  <script>0</script> </head> <body>  <nav class="navbar navbar-expand-lg navbar-secondary bg-body-secondary"> <div class="container" id="back-to-top"> <div class="col smallhero"> <a class="logo me-0 navbar-brand" href="/" aria-label="Back to Home"> <svg xmlns="http://www.w3.org/2000/svg" xml:space="preserve" viewBox="0 0 135.398 135.398" role="presentation"> <path d="M105.52 11.889c-11.592 0-21.04 9.445-21.04 21.037 0 11.59 9.448 21.037 21.04 21.037 4.64 0 8.894-1.562 12.378-4.121l17.022 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role="button" aria-label="Go to web the client (in a new tab)">Chat!</button> </form> </div> </div> </div> </nav>  <main id="jump-to-content"> <div class="container"> <div class="row pt-5 pb-5"> <div class="col-lg-3"> </div> <div class="pl-2 col-lg-9"> <p>This is a list of frequently asked questions regarding OFTC’s Services and their answers. Please make sure to read the documentation page of <a href="/Services">Services</a> first, as it may already contain the information you are looking for.</p> <ul id="markdown-toc"> <li><a href="#nicks" id="markdown-toc-nicks">Nicks</a> <ul> <li><a href="#i-want-to-register-a-nickname-someone-else-already-has" id="markdown-toc-i-want-to-register-a-nickname-someone-else-already-has">I want to register a nickname someone else already has.</a></li> <li><a href="#but-theyve-been-offline-for-two-years" id="markdown-toc-but-theyve-been-offline-for-two-years">But they’ve been offline for two years!</a></li> <li><a href="#some-nick-was-last-seen-several-years-ago-but-has-a-more-recent-last-quit-time" id="markdown-toc-some-nick-was-last-seen-several-years-ago-but-has-a-more-recent-last-quit-time">Some nick was “last seen” several years ago, but has a more recent “last quit” time.</a></li> <li><a href="#i-receive-an-error-message-saying-i-need-to-be-identified-and-verified" id="markdown-toc-i-receive-an-error-message-saying-i-need-to-be-identified-and-verified">I receive an error message saying i need to be identified and verified</a></li> <li><a href="#do-you-provide-sasl" id="markdown-toc-do-you-provide-sasl">Do you provide SASL?</a></li> <li><a href="#how-do-i-identify-automatically-to-nickserv" id="markdown-toc-how-do-i-identify-automatically-to-nickserv">How do I identify automatically to NickServ?</a></li> <li><a href="#my-certfp-ssl-fingerprint-doesnt-work-anymore" id="markdown-toc-my-certfp-ssl-fingerprint-doesnt-work-anymore">My CertFP SSL fingerprint doesn’t work anymore!</a></li> <li><a href="#is-there-a-minimum-length-for-registered-nicks" id="markdown-toc-is-there-a-minimum-length-for-registered-nicks">Is there a minimum length for registered nicks?</a></li> </ul> </li> <li><a href="#channels" id="markdown-toc-channels">Channels</a> <ul> <li><a href="#i-am-not-getting-autooppedautovoiced" id="markdown-toc-i-am-not-getting-autooppedautovoiced">I am not getting autoopped/autovoiced</a></li> <li><a href="#why-does-chanserv-keep-removing-operator-status-of-people-in-my-channel" id="markdown-toc-why-does-chanserv-keep-removing-operator-status-of-people-in-my-channel">Why does ChanServ keep removing operator status of people in my channel?</a></li> <li><a href="#how-do-i-get-chanserv-to-join-my-channel" id="markdown-toc-how-do-i-get-chanserv-to-join-my-channel">How do I get ChanServ to join my channel?</a></li> </ul> </li> </ul> <h1 id="nicks">Nicks</h1> <h2 id="i-want-to-register-a-nickname-someone-else-already-has">I want to register a nickname someone else already has.</h2> <p>Sorry, nicknames are served on a first come, first served basis.</p> <h2 id="but-theyve-been-offline-for-two-years">But they’ve been offline for two years!</h2> <p>That shouldn’t be a problem then. Please stop by in #oftc and ask for the old nickname to be removed from the database.</p> <h2 id="some-nick-was-last-seen-several-years-ago-but-has-a-more-recent-last-quit-time">Some nick was “last seen” several years ago, but has a more recent “last quit” time.</h2> <p>Sorry in that case. “Last quit” also counts for “last seen”. (The difference is different authentication methods used for nickserv, access lists vs. password/cert.)</p> <h2 id="i-receive-an-error-message-saying-i-need-to-be-identified-and-verified">I receive an error message saying i need to be identified and verified</h2> <p>To identify, use <code class="language-plaintext highlighter-rouge">/msg NickServ IDENTIFY <password> [nick]</code>. If you are identified and still receiving the error, you need to verify your account via the link that you received from NickServ upon registration. Should the link have expired or you need a new one, use <code class="language-plaintext highlighter-rouge">/msg NickServ REVERIFY</code> while being identified.</p> <h2 id="do-you-provide-sasl">Do you provide SASL?</h2> <p>Not yet, please use CertFP as described below. SASL is on the Roadmap though.</p> <h2 id="how-do-i-identify-automatically-to-nickserv">How do I identify automatically to NickServ?</h2> <p>The best way is to connect using SSL and provide a client certificate. See <a href="/NickServ/CertFP">NickServ/CertFP</a>.</p> <h2 id="my-certfp-ssl-fingerprint-doesnt-work-anymore">My CertFP SSL fingerprint doesn’t work anymore!</h2> <p>Make sure your certificate has not expired. Use <code class="language-plaintext highlighter-rouge">openssl x509 -text -noout -in yourcert.pem</code> to check.</p> <h2 id="is-there-a-minimum-length-for-registered-nicks">Is there a minimum length for registered nicks?</h2> <p>We require a minimum length of 2 characters for new nick registrations.</p> <h1 id="channels">Channels</h1> <h2 id="i-am-not-getting-autooppedautovoiced">I am not getting autoopped/autovoiced</h2> <p>People with CHANOP or MASTER access to the channel will be autooped, if AUTOOP is enabled for the channel. To check the setting send <code class="language-plaintext highlighter-rouge">/msg ChanServ INFO <channel></code>. By default it will be off. To enable it ask a MASTER to <code class="language-plaintext highlighter-rouge">/msg ChanServ SET <channel> AUTOOP ON</code>.</p> <p>The same applies for AUTOVOICE instead of AUTOOP.</p> <h2 id="why-does-chanserv-keep-removing-operator-status-of-people-in-my-channel">Why does ChanServ keep removing operator status of people in my channel?</h2> <p>If you’ve given operator status to users in your channel who aren’t on the access list of the channel or aren’t identified with services, ChanServ will remove operator status from those users. To prevent this from happening you may either add these users to the access list with CHANOP role, or <code class="language-plaintext highlighter-rouge">/msg ChanServ SET #channel LEAVEOPS on</code>. This has the side effect that if no one is in your channel when a new user joins he will be given operator status by the IRCd and services won’t remove it.</p> <h2 id="how-do-i-get-chanserv-to-join-my-channel">How do I get ChanServ to join my channel?</h2> <p>ChanServ can carry out all its functions without being permanently in your channel. For the rare occasion when it does need to join your channel, it will join and leave your channel automatically.</p> </div> </div> </div> </main> <footer class="footer bg-secondary-subtle"> <div class="container"> <div class="row pt-5 pb-2"> <div class="col-lg-3"> <p class="lead" role="heading" aria-level="2">Need network support?</p> <p class="helplink"> <a href="https://webchat.oftc.net/?randomnick=1&channels=oftc&prompt=1" target="_blank" rel="noopener noreferrer"> <i role="presentation" class='bi bi-chat-right-dots pe-3 ps-3' title="IRC support channel"></i>#oftc </a> </p> <p class="helplink"> <a href="mailto:support@oftc.net?subject=Support%20enquiry:&body=I%20need%20help%20with%3A" target="_blank" rel="noopener noreferrer" title="Support email address"> <i role="presentation" class='bi bi-envelope pe-3 ps-3' title="Email icon"></i>support@oftc.net </a> </p> <p class="d-none d-lg-block d-xl-block"> <a href="#back-to-top" title="Jump back to top" aria-label="Jump back to top of page"> <i role="presentation" class='bi bi-arrow-up-circle pe-3 ps-3' title="Up arrow in circle" aria-label="Jump back to top of page"></i>Back to top</a></p> </div> <div class="col-lg-4"> <p class="lead" role="heading" aria-level="2">Review our code:</p> <p> <a href="https://github.com/oftc" title="OFTC organization on github"> <i role="presentation" class='bi bi-github pe-3 ps-3' title="Github logo"></i>OFTC on Github </a> </p> <p class="lead" role="heading" aria-level="2">Other issues?</p> <p> <a href="https://github.com/oftc/oftc/issues" title="OFTC issue tracker on github"> <i role="presentation" class='bi bi-github pe-3 ps-3' title="Github logo"></i>Public issue tracker </a> </p> </div> <div class="col-lg-5"> <p class="d-none d-lg-block d-xl-block"><a href="/feed.xml"><i role="presentation" class="bi bi-rss pe-3" title="RSS icon"></i>Atom/RSS news feed</a></p> <p>Founded in 2001 by members of the Open Source and Free Software communities, OFTC aims to provide those communities with better communication, development, and support infrastructure.</p> <p>OFTC is a member of <svg role="presentation" height="20px" width="40px" > <image xlink:href="https://www.spi-inc.org/logo.svg" width="40px"> </svg> <a href="http://www.spi-inc.org/" aria-label="Visit the SPI website">Software in the Public Interest</a>.<br>Contributions to SPI keep OFTC running.</p> <p class="d-block d-lg-none d-xl-none"><a href="/feed.xml"><i role="presentation" class="bi bi-rss ps-3 pe-3" title="RSS icon"></i>Atom/RSS news feed</a></p> <p class="d-block d-lg-none d-xl-none"><a href="#back-to-top" title="Up arrow in circle"><i role="presentation" class='bi bi-arrow-up-circle pe-3 ps-3' aria-label="Back to top"></i>Back to top</a></p> </div> </div> </div> </footer>  <script src="/js/bootstrap.bundle.min.js"></script>  <script src="/js/main.js"></script>  <noscript><style>body { visibility: visible; }</style></noscript> </body> </html>