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2048w" src="/nextImageExportOptimizer/blog.k.io_attachment_7f30044e-5bb7-4f0c-855c-1f0edae5ca7f_thumb1400-opt-2048.WEBP"/><svg style="border:0;clip:rect(0 0 0 0);height:0;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px"><filter id="sharpBlur"><feGaussianBlur stdDeviation="20" color-interpolation-filters="sRGB"></feGaussianBlur><feColorMatrix type="matrix" color-interpolation-filters="sRGB" values="1 0 0 0 0, 0 1 0 0 0, 0 0 1 0 0, 0 0 0 9 0"></feColorMatrix><feComposite in2="SourceGraphic" operator="in"></feComposite></filter></svg></div><div class="grid items-stretch relative md:grid-cols-[0fr_1fr_10vh_0fr] lg:grid-cols-[1fr_936px_344px_1fr]"><div class="border-gray-800 border-r col-start-2 hidden md:block md:h-[30vh] object-right"></div><div class="bg-white md:row-start-2 md:border-t md:border-gray-800 "></div><div class="col-span-1 row-start-2 md:border-gray-800 md:border-t"><div class="bg-white max-w-[936px] pt-6 px-4 space-y-6 sm:pt-8 md:border-gray-800 md:border-r md:pt-16 md:px-8 md:space-y-8 lg:pt-24 lg:pr-[112px] lg:space-y-12"><div class="space-y-3"><a class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center gap-2 font-semibold disabled:cursor-default justify-start border-transparent hover:text-gray-700 focus:text-gray-600 disabled:text-gray-300 text-base p-0 px-0 text-gray-600 hover:underline" href="/blog"><svg class="block shrink-0 stroke-2 h-5 w-5" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#arrow-left"></use></svg><span>Krystal Blog</span></a><h1 class="text-gray-900 text-h-md md:text-h-xl lg:text-h-2xl font-medium balance font-heading">After 22 years, it’s time for a new CEO!</h1></div></div></div><div class="border-gray-800 col-span-2 col-start-3 row-start-2 md:border-b md:border-t"></div></div></div><div><div class="mx-auto w-full max-w-7xl px-4 md:px-8"><div class="space-y-8 md:space-y-12"><div class="flex flex-col gap-x-12 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/nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-1200.WEBP 1200w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-1920.WEBP 1920w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-2048.WEBP 2048w" src="/nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-2048.WEBP"/><svg style="border:0;clip:rect(0 0 0 0);height:0;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px"><filter id="sharpBlur"><feGaussianBlur stdDeviation="20" color-interpolation-filters="sRGB"></feGaussianBlur><feColorMatrix type="matrix" color-interpolation-filters="sRGB" values="1 0 0 0 0, 0 1 0 0 0, 0 0 1 0 0, 0 0 0 9 0"></feColorMatrix><feComposite in2="SourceGraphic" operator="in"></feComposite></filter></svg></div><div><p class="text-sm/[21px] font-semibold text-gray-900 md:text-lg">Simon B</p><p class="text-gray-600 text-sm/[21px] md:text-md">17 Sep 2024 • 5 min read • <a class="underline" href="/blog/category/news">News</a></p></div></div><ul class="flex gap-3 items-center"><li><a class="flex gap-3 items-center" href="https://facebook.com/sharer/sharer.php?u=https://krystal.io/blog/post/22-years-old-time-for-a-new-ceo" rel="noopener noreferrer" target="_blank"><div class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center justify-center gap-2 font-semibold disabled:cursor-default bg-white border-gray-300 hover:bg-gray-50 hover:border-gray-300 focus:ring focus:ring-gray-100 text-gray-700 disabled:hover:bg-white disabled:border-gray-200 disabled:text-gray-300 py-2.5 text-base px-2.5"><svg class="block shrink-0 stroke-2 h-4 w-4 fill-gray-400 text-gray-400" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/socials-a2513088.svg#facebook"></use></svg><span class="sr-only">Share on Facebook</span></div></a></li><li><a class="flex 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sm:prose-lg"><p class=''><strong>Krystal turns 22 years old today</strong>! It’s been quite the journey from 17-year-old schoolboy gamer to the UK's largest independent web hosting company, and I couldn’t have done it without you, our dear clients.</p><p class=''>As I approach 40 I’ve been thinking about what I want to do with the second half of my career. Krystal has been a constant my entire adult life but while honouring my promise <strong>not to sell Krystal</strong>, I’m now ready for a new challenge (more on this below). </p><p class=''>I created Krystal to “<strong><em>leave the world a better place than I found it</em></strong>” and it’s certainly done more than its fair share of impactful and beneficial work over the years. A few highlights;</p> <h3>Environmental/Social</h3> <ul> <li><p class=''><a href="https://krystal.uk/trees" target="_blank">Planted over 4 million trees</a>.</p></li><li><p class=''>Offset the lifetime carbon of our staff when they join, and thereafter.</p></li><li><p class=''>Picked up the tab to move our UK data centre to 100% renewable power.</p></li><li><p class=''>Became B Corp Certified.</p></li><li><p class=''>Joined 1% for the Planet.</p></li><li><p class=''>Providing a livelihood for 69 people in the UK.</p></li></ul> <h3>Commercial</h3> <ul> <li><p class=''>Executed <a href="https://krystal.io/acquisitions" target="_blank">12 successful acquisitions</a>.</p></li><li><p class=''>Proudly hosting over a quarter of a million websites for 36,000 clients.</p></li><li><p class=''>Won ISPA “Best Web Hosting Company”. (3 times!)</p></li><li><p class=''>4.9/5 average client review score.</p></li><li><p class=''>Built the world’s only B Corp-certified cloud, <a href="https://katapult.io" target="_blank">Katapult</a> (here in the UK).</p></li><li><p class=''>Held an <a href="https://krystal.io/blog/post/krystal-celebrates-20th-with-epic-oktoberfest" target="_blank">epic Oktoberfest party</a></a> for 1,000 clients to celebrate our 20th birthday!</p></li></ul> <p class=''>I’d like to think that Krystal has been a beacon that proves you can be purposeful AND profitable. These things aren’t mutually exclusive, in fact purpose correlates positively with profit. <strong>Business as a force for good must become the new normal if we’re to have a planet where all can thrive.</strong> So if Krystal has inspired even a modest number of companies to consider ethics and the environment alongside profit, then I’m happy. (Fun fact, <a href="https://ecologi.com/leaderboards/sparkly" target="_blank">Krystal is the top referrer to Ecologi</a>!)</p><p class=''>Krystal is doing important work and filling a (surprisingly) unique role, so naturally I’ve always felt incredibly protective of it and couldn’t let just anyone run it. Fortunately, the perfect successor has been working inside the company for the last seven years, learning our ways, getting to know our people and just so happens to be incredibly passionate about technology and service.</p><p class=''>So, it is no exaggeration to tell you that I am DELIGHTED to announce that, effective today, <strong>Dave Kimberley will become Krystal’s new CEO!</strong> </p> <h2 id="introducing-our-new-ceo-dave-kimberley">Introducing our new CEO: <a href="https://www.linkedin.com/in/dave-kimberley/" target="_blank">Dave Kimberley</a></h2> <p class=''><img src='https://blog.k.io/attachment/3ea1fa81-e746-4f07-985a-def2f3d412ea/S4bxamL.png' alt='Dave and Simon sat at a restaurant table' title='' class='' /></p><p class=''>Dave has been running technology companies since he was 19. A serial entrepreneur with 13 successful exits to his name, Dave realised he’d finally found Home when he joined Krystal in 2017. Fortunately for us, he decided to settle down and apply his incredible work ethic and entrepreneurial experience to Krystal, for which he was quickly promoted to Chief Operating Officer.</p><p class=''>Dave has worked throughout the business; from answering tickets on the helpdesk to fixing sites and servers with his excellent systems administration skills. He’s heavily involved in maintaining the company's financial health, working closely for the last 7 years alongside his partner Laura, who handles the accounts and has been integral to our ISO compliance and B Corp certification, amongst leading other critical projects.</p><p class=''>I jokingly refer to Dave as an octopus because he’s got an excellent grip across all of the different functions of the business. I offered him a Director seat in 2019 and haven’t looked back. He is an invaluable asset to the company and we’re very lucky to have him.</p><p class=''>Despite being the busiest person I know, he always finds time to make himself available and listen to the team. Dave is also a family man who still can't quite believe his daughter is off to university this year.</p><p class=''><strong>It's this blend of professional excellence, in-company experience and personal warmth that makes Dave the perfect fit to lead Krystal into its next chapter.</strong></p> <h2 id="what-this-means-for-you-our-valued-clients">What this means for you, our valued clients</h2> <p class=''>I know that change can sometimes feel uncertain, but I want to assure you that <strong>this transition in leadership doesn't mean a shift in our commitment to you.</strong> I wouldn’t be handing over the reins if I didn't have absolute confidence in Dave and the management team we’ve built. </p> <h3 id="my-3-promises-to-you"><strong>My 3 promises to you</strong></h3> <h4 id="1-we-won-t-sell-out-to-the-bad-guys">1. We won’t sell out to the “bad guys”</h4> <p class=''><strong><a href="https://krystal.io/3-good-reasons" target="_blank">Krystal is not for sale</a></strong> to the usual suspects who reduce quality, increase prices and destroy brands. Krystal is fiercely independent and here for the long term so you can rest easy knowing that you won’t need to move hosts ever again. I continue to be the primary shareholder (94%), with the rest of the shares remaining in the Blackler family.</p> <h4 id="2-continuity-of-service-values">2. Continuity of Service & Values</h4> <p class=''>You'll continue to receive the same <strong>honest, reliable, and personal</strong> service that you've come to know and trust. I’ll be staying on the board as a Director to ensure that there is no drop in our ethics or quality, nor our dedication to client satisfaction. Krystal's core values – <strong>putting people and the planet before profits</strong> – will continue to guide every decision we make. This ethos is deeply ingrained in our company culture and Dave is just as committed to <a href="https://krystal.io/creed" target="_blank">Our Creed</a> as I am.</p> <h4 id="3-an-exciting-and-impactful-future">3. An Exciting and Impactful Future</h4> <p class=''>While maintaining our core strengths, Dave has some exciting plans for the future that I’ll let him introduce in the next few weeks. He'll continue to work tirelessly to push the company forward, innovating and adapting as necessary, while ensuring our values aren’t compromised. <strong>The larger we get, the more positive impact we can make, and with the way the climate is changing we’re becoming increasingly motivated to grow.</strong></p><p class=''>This change marks a new chapter in Krystal's story, but we're not just maintaining the status quo; we're gearing up to serve you even better in the years to come.</p> <h2 id="and-as-for-me-same-mission-new-approach">And as for me? Same mission, new approach</h2> <p class=''>I founded Krystal all those years ago because I thought I needed a company vehicle to positively change the world. I’ve now realised I was partially right: to succeed on the scale required to protect the planet and save humanity we’ll need MANY companies working in unison.</p><p class=''>So with my newfound time, I’m going to launch an idea I’ve had for <strong>a novel type of business membership community</strong> that I hope will allow me to scale my mission to the level needed to create lasting change.</p><p class=''>If you’re a VAT-registered business and would like to be among the first to hear about what I’m working on, please <strong><a href="https://forms.gle/7kLSj3ume3WF4Djd8" target="_blank">fill out this form</a></strong>. (<em>By using the form you are agreeing to me (Simon) personally holding your information, not Krystal.</em>)</p><p class=''>Krystal has been the only job I’ve ever known (apart from a couple of summers waiting-on at school!) and I recognise what an enormous privilege that’s been. Your patronage and faith in a plucky startup has meant more to me than you can know.</p><p class=''>Thank you for 22 great years, and here’s to an exciting and hopeful future,</p><p class=''>Simon Blackler - Founder (<a href="https://www.linkedin.com/in/simonblackler/" target="_blank">LinkedIn</a>)</p></div><div class="border-gray-200 border-t flex gap-x-8 items-center pt-6"><h2 class="text-gray-900 text-lg font-semibold flex-1">Share this article</h2><ul class="flex gap-3 items-center"><li><a class="flex gap-3 items-center" href="https://facebook.com/sharer/sharer.php?u=https://krystal.io/blog/post/22-years-old-time-for-a-new-ceo" rel="noopener noreferrer" target="_blank"><div class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center justify-center gap-2 font-semibold disabled:cursor-default bg-white border-gray-300 hover:bg-gray-50 hover:border-gray-300 focus:ring focus:ring-gray-100 text-gray-700 disabled:hover:bg-white disabled:border-gray-200 disabled:text-gray-300 py-2.5 text-base px-2.5"><svg class="block shrink-0 stroke-2 h-4 w-4 fill-gray-400 text-gray-400" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/socials-a2513088.svg#facebook"></use></svg><span class="sr-only">Share on Facebook</span></div></a></li><li><a class="flex gap-3 items-center" href="https://www.linkedin.com/sharing/share-offsite/?url=https://krystal.io/blog/post/22-years-old-time-for-a-new-ceo" rel="noopener noreferrer" target="_blank"><div class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center justify-center gap-2 font-semibold disabled:cursor-default bg-white border-gray-300 hover:bg-gray-50 hover:border-gray-300 focus:ring focus:ring-gray-100 text-gray-700 disabled:hover:bg-white disabled:border-gray-200 disabled:text-gray-300 py-2.5 text-base px-2.5"><svg class="block shrink-0 stroke-2 h-4 w-4 fill-gray-400 text-gray-400" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/socials-a2513088.svg#linkedin"></use></svg><span class="sr-only">Share on LinkedIn</span></div></a></li><li><a class="flex gap-3 items-center" href="https://twitter.com/intent/tweet?url=https://krystal.io/blog/post/22-years-old-time-for-a-new-ceo" rel="noopener noreferrer" target="_blank"><div class="cursor-pointer rounded-lg border shadow-xs inline-flex items-center justify-center gap-2 font-semibold disabled:cursor-default bg-white border-gray-300 hover:bg-gray-50 hover:border-gray-300 focus:ring focus:ring-gray-100 text-gray-700 disabled:hover:bg-white disabled:border-gray-200 disabled:text-gray-300 py-2.5 text-base px-2.5"><svg class="block shrink-0 stroke-2 h-4 w-4 fill-gray-400 text-gray-400" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/socials-a2513088.svg#twitter"></use></svg><span class="sr-only">Share on Twitter</span></div></a></li></ul></div></div><div class="bg-gray-50 border border-gray-800 pb-8 pt-14 px-6 relative md:p-8 md:pt-16"><div class="absolute bg-white border border-gray-800 border-t-0 inline-block left-6 px-3 py-1.5 top-0 md:left-8"><h2 class="text-base font-medium">About the author</h2></div><div class="flex flex-col gap-6 md:flex-row"><div class="object-cover rounded-full h-16 w-16 relative shrink-0"><noscript><style> .next-exported-image-blur-svg { filter: none !important; } </style></noscript><img alt="" role="presentation" loading="lazy" decoding="async" data-nimg="fill" class="object-cover rounded-full next-exported-image-blur-svg" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent;background-size:cover;background-position:50% 50%;background-repeat:no-repeat;background-image:url(/nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-10.WEBP);filter:url(#sharpBlur)" sizes="(max-width: 768px) 20vw, (max-width: 1200px) 10vw, 33vw" srcSet="/nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-64.WEBP 64w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-96.WEBP 96w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-128.WEBP 128w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-256.WEBP 256w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-384.WEBP 384w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-640.WEBP 640w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-750.WEBP 750w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-828.WEBP 828w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-1080.WEBP 1080w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-1200.WEBP 1200w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-1920.WEBP 1920w, /nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-2048.WEBP 2048w" src="/nextImageExportOptimizer/blog.k.io_attachment_9e1753f2-5b5b-4eb3-b118-6ee184082ea1_thumb400-opt-2048.WEBP"/><svg style="border:0;clip:rect(0 0 0 0);height:0;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px"><filter id="sharpBlur"><feGaussianBlur stdDeviation="20" color-interpolation-filters="sRGB"></feGaussianBlur><feColorMatrix type="matrix" color-interpolation-filters="sRGB" values="1 0 0 0 0, 0 1 0 0 0, 0 0 1 0 0, 0 0 0 9 0"></feColorMatrix><feComposite in2="SourceGraphic" operator="in"></feComposite></filter></svg></div><div class="flex-1 space-y-3"><p class="text-gray-900 text-h-xs lg:text-h-sm font-semibold">Simon B</p><p class="text-gray-600 text-md md:text-lg">In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. We’re in business because we’re passionate about technology & solving problems.</p></div></div></div></div></div></div></main></div><footer><section class="pb-12 space-y-10 lg:space-y-16" id="footer-nav"><div class="border-t border-b border-gray-900 py-8 md:py-12"><div class="mx-auto w-full max-w-7xl px-4 md:px-8"><div class="md:flex md:flex-wrap md:gap-x-4"><h2 class="text-gray-900 text-h-xs lg:text-h-sm font-semibold mb-4 md:basis-full">We’re rated Excellent</h2><div class="flex flex-col gap-2 md:flex-row md:gap-4 md:items-center"><div class="flex items-center gap-1"><div class="bg-grass-500 flex items-center justify-center p-[5px] rounded-sm"><svg class="block shrink-0 stroke-2 text-white h-4 w-4" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><use xlink:href="/sprites/standard-74e72dba.svg#star"></use></svg></div><div class="bg-grass-500 flex items-center justify-center p-[5px] rounded-sm"><svg class="block shrink-0 stroke-2 text-white h-4 w-4" 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height="32" decoding="async" data-nimg="1" class="undefined next-exported-image-blur-svg" style="color:transparent" src="/images/logo.svg"/><p class="text-gray-600">Over 20 years of experience have gone in to creating the perfect cloud hosting platform.</p><ul class="flex items-center gap-6 flex-wrap"><li class="flex-shrink-0"><svg class="block shrink-0 stroke-2 h-auto w-auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" alt="ISO 27001 Information Security Management" height="96" width="96"><use xlink:href="/sprites/partners-03234adc.svg#iso27001"></use></svg></li><span class="flex flex-row items-center gap-6 flex-shrink-0"><li class="flex-shrink-0"><a aria-label="Certified B Corp" href="https://www.bcorporation.net/en-us/find-a-b-corp/company/krystal-hosting-ltd/" rel="noreferrer noopener" target="_blank"><svg class="block shrink-0 stroke-2 h-auto w-auto" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" alt="Certified B 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class="hover:text-gray-700 js-cookies">Edit Cookies</button></li></ul><p class="text-sm text-gray-500 md:pr-20 xl:pr-0">Krystal is the trading name of Krystal Hosting Ltd Company Registration No. 07571790, Registered in England and Wales. VAT No.884982260.<br class="hidden xl:block"/> Registered Office: 124 City Road, London, EC1V 2NX</p><p class="text-gray-600 text-sm lg:hidden">© 2002-2024 Krystal Hosting Ltd. <br class="hidden xl:block"/> All rights reserved.</p></div></div></div></section></footer></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"author":{"avatar":{"url":"https://blog.k.io/attachment/9e1753f2-5b5b-4eb3-b118-6ee184082ea1/thumb400.jpg"},"biography":"In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable \u0026 Personal” alternative to the large faceless hosting corporations. We’re in business because we’re passionate about technology \u0026 solving problems.","name":"Simon B"},"published":1726577728,"title":"After 22 years, it’s time for a new CEO!","banner":"https://blog.k.io/attachment/7f30044e-5bb7-4f0c-855c-1f0edae5ca7f/thumb1400.jpg","categories":[{"name":"News","permalink":"news"}],"category":{"name":"News","permalink":"news"},"html":"\u003cp class=''\u003e\u003cstrong\u003eKrystal turns 22 years old today\u003c/strong\u003e! It’s been quite the journey from 17-year-old schoolboy gamer to the UK\u0026#39;s largest independent web hosting company, and I couldn’t have done it without you, our dear clients.\u003c/p\u003e\u003cp class=''\u003eAs I approach 40 I’ve been thinking about what I want to do with the second half of my career. Krystal has been a constant my entire adult life but while honouring my promise \u003cstrong\u003enot to sell Krystal\u003c/strong\u003e, I’m now ready for a new challenge (more on this below). \u003c/p\u003e\u003cp class=''\u003eI created Krystal to “\u003cstrong\u003e\u003cem\u003eleave the world a better place than I found it\u003c/em\u003e\u003c/strong\u003e” and it’s certainly done more than its fair share of impactful and beneficial work over the years. A few highlights;\u003c/p\u003e\n\u003ch3\u003eEnvironmental/Social\u003c/h3\u003e\n\n\u003cul\u003e\n\u003cli\u003e\u003cp class=''\u003e\u003ca href=\"https://krystal.uk/trees\" target=\"_blank\"\u003ePlanted over 4 million trees\u003c/a\u003e.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eOffset the lifetime carbon of our staff when they join, and thereafter.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003ePicked up the tab to move our UK data centre to 100% renewable power.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eBecame B Corp Certified.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eJoined 1% for the Planet.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eProviding a livelihood for 69 people in the UK.\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\n\n\u003ch3\u003eCommercial\u003c/h3\u003e\n\n\u003cul\u003e\n\u003cli\u003e\u003cp class=''\u003eExecuted \u003ca href=\"https://krystal.io/acquisitions\" target=\"_blank\"\u003e12 successful acquisitions\u003c/a\u003e.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eProudly hosting over a quarter of a million websites for 36,000 clients.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eWon ISPA “Best Web Hosting Company”. (3 times!)\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003e4.9/5 average client review score.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eBuilt the world’s only B Corp-certified cloud, \u003ca href=\"https://katapult.io\" target=\"_blank\"\u003eKatapult\u003c/a\u003e (here in the UK).\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp class=''\u003eHeld an \u003ca href=\"https://krystal.io/blog/post/krystal-celebrates-20th-with-epic-oktoberfest\" target=\"_blank\"\u003eepic Oktoberfest party\u003c/a\u003e\u003c/a\u003e for 1,000 clients to celebrate our 20th birthday!\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\n\u003cp class=''\u003eI’d like to think that Krystal has been a beacon that proves you can be purposeful AND profitable. These things aren’t mutually exclusive, in fact purpose correlates positively with profit. \u003cstrong\u003eBusiness as a force for good must become the new normal if we’re to have a planet where all can thrive.\u003c/strong\u003e So if Krystal has inspired even a modest number of companies to consider ethics and the environment alongside profit, then I’m happy. (Fun fact, \u003ca href=\"https://ecologi.com/leaderboards/sparkly\" target=\"_blank\"\u003eKrystal is the top referrer to Ecologi\u003c/a\u003e!)\u003c/p\u003e\u003cp class=''\u003eKrystal is doing important work and filling a (surprisingly) unique role, so naturally I’ve always felt incredibly protective of it and couldn’t let just anyone run it. Fortunately, the perfect successor has been working inside the company for the last seven years, learning our ways, getting to know our people and just so happens to be incredibly passionate about technology and service.\u003c/p\u003e\u003cp class=''\u003eSo, it is no exaggeration to tell you that I am DELIGHTED to announce that, effective today, \u003cstrong\u003eDave Kimberley will become Krystal’s new CEO!\u003c/strong\u003e \u003c/p\u003e\n\u003ch2 id=\"introducing-our-new-ceo-dave-kimberley\"\u003eIntroducing our new CEO: \u003ca href=\"https://www.linkedin.com/in/dave-kimberley/\" target=\"_blank\"\u003eDave Kimberley\u003c/a\u003e\u003c/h2\u003e\n\u003cp class=''\u003e\u003cimg src='https://blog.k.io/attachment/3ea1fa81-e746-4f07-985a-def2f3d412ea/S4bxamL.png' alt='Dave and Simon sat at a restaurant table' title='' class='' /\u003e\u003c/p\u003e\u003cp class=''\u003eDave has been running technology companies since he was 19. A serial entrepreneur with 13 successful exits to his name, Dave realised he’d finally found Home when he joined Krystal in 2017. Fortunately for us, he decided to settle down and apply his incredible work ethic and entrepreneurial experience to Krystal, for which he was quickly promoted to Chief Operating Officer.\u003c/p\u003e\u003cp class=''\u003eDave has worked throughout the business; from answering tickets on the helpdesk to fixing sites and servers with his excellent systems administration skills. He’s heavily involved in maintaining the company\u0026#39;s financial health, working closely for the last 7 years alongside his partner Laura, who handles the accounts and has been integral to our ISO compliance and B Corp certification, amongst leading other critical projects.\u003c/p\u003e\u003cp class=''\u003eI jokingly refer to Dave as an octopus because he’s got an excellent grip across all of the different functions of the business. I offered him a Director seat in 2019 and haven’t looked back. He is an invaluable asset to the company and we’re very lucky to have him.\u003c/p\u003e\u003cp class=''\u003eDespite being the busiest person I know, he always finds time to make himself available and listen to the team. Dave is also a family man who still can\u0026#39;t quite believe his daughter is off to university this year.\u003c/p\u003e\u003cp class=''\u003e\u003cstrong\u003eIt\u0026#39;s this blend of professional excellence, in-company experience and personal warmth that makes Dave the perfect fit to lead Krystal into its next chapter.\u003c/strong\u003e\u003c/p\u003e\n\u003ch2 id=\"what-this-means-for-you-our-valued-clients\"\u003eWhat this means for you, our valued clients\u003c/h2\u003e\n\u003cp class=''\u003eI know that change can sometimes feel uncertain, but I want to assure you that \u003cstrong\u003ethis transition in leadership doesn\u0026#39;t mean a shift in our commitment to you.\u003c/strong\u003e I wouldn’t be handing over the reins if I didn\u0026#39;t have absolute confidence in Dave and the management team we’ve built. \u003c/p\u003e\n\u003ch3 id=\"my-3-promises-to-you\"\u003e\u003cstrong\u003eMy 3 promises to you\u003c/strong\u003e\u003c/h3\u003e\n\n\u003ch4 id=\"1-we-won-t-sell-out-to-the-bad-guys\"\u003e1. We won’t sell out to the “bad guys”\u003c/h4\u003e\n\u003cp class=''\u003e\u003cstrong\u003e\u003ca href=\"https://krystal.io/3-good-reasons\" target=\"_blank\"\u003eKrystal is not for sale\u003c/a\u003e\u003c/strong\u003e to the usual suspects who reduce quality, increase prices and destroy brands. Krystal is fiercely independent and here for the long term so you can rest easy knowing that you won’t need to move hosts ever again. I continue to be the primary shareholder (94%), with the rest of the shares remaining in the Blackler family.\u003c/p\u003e\n\u003ch4 id=\"2-continuity-of-service-values\"\u003e2. Continuity of Service \u0026amp; Values\u003c/h4\u003e\n\u003cp class=''\u003eYou\u0026#39;ll continue to receive the same \u003cstrong\u003ehonest, reliable, and personal\u003c/strong\u003e service that you\u0026#39;ve come to know and trust. I’ll be staying on the board as a Director to ensure that there is no drop in our ethics or quality, nor our dedication to client satisfaction. Krystal\u0026#39;s core values – \u003cstrong\u003eputting people and the planet before profits\u003c/strong\u003e – will continue to guide every decision we make. This ethos is deeply ingrained in our company culture and Dave is just as committed to \u003ca href=\"https://krystal.io/creed\" target=\"_blank\"\u003eOur Creed\u003c/a\u003e as I am.\u003c/p\u003e\n\u003ch4 id=\"3-an-exciting-and-impactful-future\"\u003e3. An Exciting and Impactful Future\u003c/h4\u003e\n\u003cp class=''\u003eWhile maintaining our core strengths, Dave has some exciting plans for the future that I’ll let him introduce in the next few weeks. He\u0026#39;ll continue to work tirelessly to push the company forward, innovating and adapting as necessary, while ensuring our values aren’t compromised. \u003cstrong\u003eThe larger we get, the more positive impact we can make, and with the way the climate is changing we’re becoming increasingly motivated to grow.\u003c/strong\u003e\u003c/p\u003e\u003cp class=''\u003eThis change marks a new chapter in Krystal\u0026#39;s story, but we\u0026#39;re not just maintaining the status quo; we\u0026#39;re gearing up to serve you even better in the years to come.\u003c/p\u003e\n\u003ch2 id=\"and-as-for-me-same-mission-new-approach\"\u003eAnd as for me? Same mission, new approach\u003c/h2\u003e\n\u003cp class=''\u003eI founded Krystal all those years ago because I thought I needed a company vehicle to positively change the world. I’ve now realised I was partially right: to succeed on the scale required to protect the planet and save humanity we’ll need MANY companies working in unison.\u003c/p\u003e\u003cp class=''\u003eSo with my newfound time, I’m going to launch an idea I’ve had for \u003cstrong\u003ea novel type of business membership community\u003c/strong\u003e that I hope will allow me to scale my mission to the level needed to create lasting change.\u003c/p\u003e\u003cp class=''\u003eIf you’re a VAT-registered business and would like to be among the first to hear about what I’m working on, please \u003cstrong\u003e\u003ca href=\"https://forms.gle/7kLSj3ume3WF4Djd8\" target=\"_blank\"\u003efill out this form\u003c/a\u003e\u003c/strong\u003e. (\u003cem\u003eBy using the form you are agreeing to me (Simon) personally holding your information, not Krystal.\u003c/em\u003e)\u003c/p\u003e\u003cp class=''\u003eKrystal has been the only job I’ve ever known (apart from a couple of summers waiting-on at school!) and I recognise what an enormous privilege that’s been. Your patronage and faith in a plucky startup has meant more to me than you can know.\u003c/p\u003e\u003cp class=''\u003eThank you for 22 great years, and here’s to an exciting and hopeful future,\u003c/p\u003e\u003cp class=''\u003eSimon Blackler - Founder (\u003ca href=\"https://www.linkedin.com/in/simonblackler/\" target=\"_blank\"\u003eLinkedIn\u003c/a\u003e)\u003c/p\u003e","related":[],"thumbnail":null,"time":5,"meta":{"canonical":"https://krystal.io/blog/post/22-years-old-time-for-a-new-ceo","description":"Congratulations to Dave Kimberley on a well-deserved promotion. 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