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class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bLyxSP Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 hpSOeB">Zendesk für das Bildungswesen</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 erblZw">Für Schüler, Studenten und Lehrkräfte da sein</h1><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI">Überall müssen sich Schulen an die digitale Welt von heute anpassen. Die Ausbildung von Schülern und Studenten steht an erster Stelle, aber Budgetkürzungen und steigende Erwartungen machen Bildung zu einer Herausforderung. Zendesk bietet Schulen und Universitäten flexible Lösungen, um Schüler, Studenten, Eltern und Lehrkräfte zu unterstützen.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/demo/" data-interaction-type="button-primary" data-location="hero" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bbMVeg" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Demo anfordern</a></div></div><div class="StyledCol-sc-inuw62-0 hNuVsR Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div shape="rectangle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jcFGcC"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Zendesk relationshapes building blocks" fetchpriority="high" src="https://web-assets.zendesk.com/images/p-industry-education/hero-photo-2-2x.jpg" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></div></section></div><section class="Basestyle__BaseRoot-sc-3zktjg-1 kkyFbk"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dARgPK Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Schulen gehen mit gutem Beispiel voran</h2></div></div></div><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="LogotypeRowstyle__LogotypeRowRoot-sc-p9wc1w-0"><div class="LogotypeRowstyle__LogotypeRowBasic-sc-p9wc1w-3 fNogSY"><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/university-louisville-large.svg" alt="University of Louisville" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/beloit-large.svg" alt="Beloit School" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/usc-annenberg-large.svg" alt="USC Annenberg" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/udemy-large.svg" alt="Udemy" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/coursera-large.svg" alt="Coursera" class="LogotypeRowstyle__Logo-sc-p9wc1w-7 dfYLfN"/></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Stets ein offenes Ohr haben</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Geben Sie Ihren Mitarbeiter:innen eine flexible und benutzerfreundliche Supportlösung an die Hand, mit der sie Probleme im Handumdrehen lösen können. Mit Zendesk können Sie mit allen Benutzer:innen auf ihren bevorzugten Supportkanälen kommunizieren – ob E-Mail, Chat, Telefon oder Social-Media-Messaging wie Facebook, Twitter und WhatsApp.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/platform/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Personalisierte Customer Experiences bereitstellen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 niPNr"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 1200w, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 1920w, https://web-assets.zendesk.com/cdn-cgi/image/width=2048,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 2048w, https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg 3840w" src="https://web-assets.zendesk.com/cdn-cgi/image/width=3840,q=45,f=auto/images/p-industry-education/redesign/section-1-2x.jpg"/></noscript></span></span></div></div><div class="ImageLockupstyle__ForegroundLayer-sc-u9g9of-2 gDMPFW"><div class="ImageLockupstyle__ForegroundContainer-sc-u9g9of-3 gsEyBj"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/product-1-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-1-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-1-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Jederzeit Zugang zu Informationen</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Bauen Sie eine Wissensdatenbank mit Help Center-Artikeln auf, um häufige Fragen von Schülern, Studenten, Eltern und Lehrkräften zu beantworten. Organisieren Sie relevante Inhalte wie FAQs, Systemkonfigurationen und Ankündigungen an einem zentralen Ort. Sie lassen sich leicht aktualisieren. Ihre Mitarbeiter:innen können neue und aktualisierte Artikel ganz einfach über Ihre Supportkanäle verbreiten.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/service/help-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Entdecken Sie Ihre Wissensdatenbank für Self-Service</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 hGZBGY"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="circle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 bMxtMQ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-education/redesign/section-2-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/section-2-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-education/redesign/section-2-2x.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-education/redesign/section-2-2x.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-education/redesign/section-2-2x.jpg 1200w, 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style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/product-2-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-2-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-2-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Sorgen Sie für einen reibungslosen Ablauf von Konversationen</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Ihre Mitarbeiter:innen und Lehrkräfte können reibungslos zusammenarbeiten und kommunizieren. Mit Zendesk erhalten Sie Zugriff auf Tools, Automatisierungen und Workflows, die eine nahtlose Kommunikation ermöglichen, egal wer die Supportanfrage betreut. Verwenden Sie Berichtsfunktionen, um Trends bei Inhalten zu erkennen, Kundenfeedback zu teilen und Verbesserungsmöglichkeiten zu finden.</p></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 niPNr"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-education/redesign/section-3-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/section-3-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-education/redesign/section-3-2x.jpg 828w, 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gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/product-3-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-3-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-3-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 OukHS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bGwNCO Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG eEwYbU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Legen Sie los – in 30 Minuten oder weniger</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unsere Software erfordert keinerlei Wartung, keine Hardware und keine umfangreiche Schulung. Und in den meisten Fällen brauchen Sie nicht einmal IT-Support für die Einrichtung. Wir machen es Ihnen leicht, sich auf die wichtigsten Dinge zu konzentrieren: die Unterstützung von Schülern, Studenten, Eltern und Lehrkräften.</p></div><div class="StyledCol-sc-inuw62-0 RErwA Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="ImageLockupstyle__ImageLockupRoot-sc-u9g9of-0 hGZBGY"><div class="ImageLockupstyle__BackgroundContainer-sc-u9g9of-1 jIzIfo"><div shape="circle" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 bMxtMQ"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-education/redesign/section-4-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/section-4-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-education/redesign/section-4-2x.jpg 828w, 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gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27696%27%20height=%27696%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/product-4-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-4-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-4-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 ieygmj"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 MmDtm Gridstyle__Col-sc-1uhmtis-2 Basestyle__BaseColTextRoot-sc-3zktjg-2 hmvmFG bBcjGP" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 VdMLR">Mitarbeiter:innen jederzeit von überall aus managen</h2><p class="Textstyle__TextRoot-sc-c9um69-0 dubpne">Unsere Supportlösung ermöglicht es Benutzer:innen, Probleme selbst zu lösen. Sie können mühelos Anfragen verwalten, Inhalte erfassen und verteilen und immer produktiv und vernetzt arbeiten, egal wo Sie sind. Behalten Sie die Erwartungen von Schülern und Studenten im Blick, was auch immer in der Welt geschieht.</p><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 kWIkIT"><a href="/employee-experience/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kJsXzP" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Entdecken Sie Tools für interne Teams</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a></div></div><div class="StyledCol-sc-inuw62-0 gFlDOc Gridstyle__Col-sc-1uhmtis-2 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" sizes="100vw" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=640,q=45,f=auto/images/p-industry-education/redesign/section-5-2x.jpg 640w, https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/section-5-2x.jpg 750w, https://web-assets.zendesk.com/cdn-cgi/image/width=828,q=45,f=auto/images/p-industry-education/redesign/section-5-2x.jpg 828w, https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-education/redesign/section-5-2x.jpg 1080w, https://web-assets.zendesk.com/cdn-cgi/image/width=1200,q=45,f=auto/images/p-industry-education/redesign/section-5-2x.jpg 1200w, 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style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=750,q=45,f=auto/images/p-industry-education/redesign/product-5-2x.png 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-5-2x.png 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/product-5-2x.png"/></noscript></span></span></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 crszNJ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg 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data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cXyPvE Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/university-louisville-large.svg" alt="University Louisville" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Bewältigen Sie mühelos einen enormen Anstieg von Anfragen</p><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">„Wir haben ein Jahr lang ein [email]E-Konto zur Verwaltung unserer Kommunikation genutzt, aber mir wurde schnell klar, dass diese Lösung nicht skalierbar war. Wir brauchten eine Lösung, die mit unserem Wachstum Schritt halten konnte. Und das war rasant!“</blockquote><cite class="Quotestyle__QuoteCite-sc-rczw5k-6 fAzQtZ"><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Melissa Shuter</p><p class="Textstyle__TextRoot-sc-c9um69-0 fcFNFD">Director of Operations Support Services, University of Louisville</p></cite><a data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ehcNMN Quotestyle__QuoteLink-sc-rczw5k-3 goXaRa" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Weiterlesen</span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="Linkstyle__ArrowIcon-sc-1cm3ukq-1 bxjWlu arrow-icon" theme="[object Object]"><path d="M9.804 11.373c.501-1.024 1.408-2.069 2.379-2.656v-.555c-.981-.608-1.909-1.835-2.251-2.688l-1.013.587c.32.704.928 1.376 1.483 1.813h-6.24v1.109h6.229c-.565.395-1.163 1.067-1.525 1.739l.939.651z"></path></svg></a><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 Quotestyle__QuoteStatsRow-sc-rczw5k-4 bEEqbX bNLckv" data-garden-id="grid.row" data-garden-version="8.76.2"></div></div></div></div><div class="StyledCol-sc-inuw62-0 eOciey Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG bftXJe" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27888%27%20height=%27888%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" srcSet="https://web-assets.zendesk.com/cdn-cgi/image/width=1080,q=45,f=auto/images/p-industry-education/redesign/university-louisville-campus.jpg 1x, https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/university-louisville-campus.jpg 2x" src="https://web-assets.zendesk.com/cdn-cgi/image/width=1920,q=45,f=auto/images/p-industry-education/redesign/university-louisville-campus.jpg"/></noscript></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 iEPMHG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 hdAZgg Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 cKBTpM Gridstyle__Col-sc-1uhmtis-2 Quotestyle__QuoteCol-sc-rczw5k-7 hmvmFG liJAJt" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Quotestyle__QuoteRoot-sc-rczw5k-0 heYmwg"><img src="https://web-assets.zendesk.com/images/p-industry-education/logos/greyscale/grapevine-colleyville.svg" alt="Grapevine Colleyville" class="Quotestyle__QuoteImg-sc-rczw5k-1 cKaysk"/><p class="Headingstyle__HeadingRoot-sc-150xww-0 kbfdgI Quotestyle__QuoteSubHeading-sc-rczw5k-2 bDOUKT">Die Vorteile von Omnichannel-Support nutzen</p><blockquote class="Textstyle__TextRoot-sc-c9um69-0 jtzLSQ">„Mit Zendesk sind wir einfach viel effizienter. 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Bildungswesen","katamari-2":"Für Schüler, Studenten und Lehrkräfte da sein","katamari-3":"Das Bildungswesen verändert sich rasant, und Einrichtungen auf der ganzen Welt müssen sich auf die neue digitale Welt einstellen. Der wichtigste Gesichtspunkt ist natürlich, Schülern und Studenten die beste Bildung zuteil werden zu lassen. Aber das gleichzeitige Jonglieren von Budgetkürzungen und steigenden Erwartungen ist eine echte Herausforderung. Zendesk bietet Schulen und Universitäten die richtige Lösung, um Schüler, Studenten, Eltern und Lehrkräfte immer kompetent zu unterstützen.","katamari-4":"Termin für eine Demo vereinbaren","katamari-5":"Mit Zendesk gehen Schulen mit gutem Beispiel voran","katamari-swap-1":"\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/university-louisville/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/university-louisville.png\" width=\"150px\" alt=\"Logo: University of Louisville\"\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/usc-annenberg/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/usc-annenberg.png\" width=\"150px\" alt=\"Logo: USC Annenberg\"\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/udemy/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/udemy.png\" width=\"110px\" alt=\"Logo: Udemy\"\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/grapevine-colleyville-isd/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/grapevine-isd.png\" width=\"100px\" alt=\"Logo: Grapevine ISD\"\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/ohio-wesleyan-university/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/ohio-wesleyan.svg\" width=\"240px\" alt=\"Logo: Ohio Wesleyan University\"\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/beloit/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/beloit.png\" width=\"100px\" alt=\"Logo: Beloit School\"\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col col-img\"\u003e\u003ca href=\"/customer/coursera/\"\u003e\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/coursera.png\" width=\"120px\" alt=\"Logo: Coursera\"\u003e\u003c/a\u003e\u003c/div\u003e","katamari-6":"Zendesk für das Bildungswesen","katamari-7":"Offener Dialog","katamari-8":"Sie kennen es sicher: Sie werden jeden Tag mit Fragen überflutet. Mit transparenter und klarer Kommunikation behalten Sie die Kontrolle, und Schüler, Studenten und Eltern können sich beruhigt zurücklehnen. Geben Sie Ihren Mitarbeitern eine flexible und benutzerfreundliche Supportlösung an die Hand, mit der sie Probleme im Handumdrehen lösen können. Mit Zendesk können Sie mit allen Benutzern auf ihren bevorzugten Supportkanälen kommunizieren, ob E-Mail, Chat, Telefon oder Social-Media-Messaging wie Facebook, Twitter, WhatsApp und mehr. So halten Sie Schritt.","katamari-9":"Individuelle Nutzererlebnisse mit der \u003ca href=\"/platform/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk-Plattform\u003c/span\u003e\u003c/a\u003e","katamari-11":"Im Help Center bleibt keine Frage offen","katamari-12":"Helfen Sie Schülern und Studenten, jederzeit und überall Antworten auf ihre Fragen zu finden. Mit Zendesk können Sie eine Wissensdatenbank mit relevanten Beiträgen einrichten, die Antworten auf häufig gestellte Fragen enthält. Relevante Inhalte wie FAQ, Systemkonfigurationen und Ankündigungen sind an einem zentralen Ort zu finden. Ihre Mitarbeiter können selbst Beiträge verfassen, die dann auf allen Kanälen verteilt werden. So ist dafür gesorgt, dass Schüler, Studenten und Lehrkräfte auf Ihrer Website oder Plattform immer Zugriff auf die aktuellsten Informationen haben.","katamari-13":"Weitere Infos über unsere\u003ca href=\"/service/help-center/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003e Self-Service-Wissensdatenbank\u003c/span\u003e\u003c/a\u003e","katamari-15":"Gemeinsam für ein besseres Bildungswesen","katamari-16":"Stellen Sie sicher, dass Ihre Mitarbeiter und Lehrkräfte reibungslos zusammenarbeiten und kommunizieren. Mit Zendesk erhalten Sie Zugriff auf Tools, Automatisierungen und Workflows, die eine nahtlose Kommunikation ermöglichen, egal wer die Supportanfrage betreut. Mit unseren Reporting-Funktionen können Sie inhaltliche Trends erkennen, Kundenfeedback weitergeben und verbesserungsbedürftige Bereiche identifizieren, damit Ihre Mitarbeiter noch produktiver arbeiten können.","katamari-19":"Sofort einsatzfähig","katamari-20":"Ein besonderer Vorteil bei Zendesk ist, dass Sie in weniger als 30 Minuten loslegen können – ganz ohne IT-Support. Unsere Software erfordert keinerlei Wartung, keine Hardware und keine umfangreiche Schulung. Ihre Zeit ist Gold wert. Daher machen wir es Ihnen leicht, sich auf das zu konzentrieren, was wirklich wichtig ist: die Unterstützung von Schülern, Studenten, Eltern und Lehrkräften.","katamari-21":"Mitarbeiter von überall aus managen","katamari-22":"Mit Zendesk können Sie Schüler, Studenten und Lehrkräfte gleichzeitig unterstützen. Unsere Supportlösung ermöglicht es Benutzern, Probleme selbst zu lösen. Sie können mühelos Anfragen managen, Inhalte erfassen und verteilen und immer produktiv arbeiten, egal wo Sie sind. Ganz gleich, was auf der Welt passiert: Mit Zendesk können Sie alle Anforderungen von Schülern und Studenten erfüllen.","katamari-23":"Weitere Infos zu \u003ca href=\"/internal-help-desk/\" class=\"anchor\" target=\"\"\u003e\u003cspan\u003eZendesk für interne Teams\u003c/span\u003e\u003c/a\u003e","katamari-25":"Termin für eine Demo vereinbaren","katamari-26":"So arbeiten innovative Bildungseinrichtungen mit Zendesk","katamari-swap-2":"\u003cdiv class=\"container\"\u003e\r\n\u003cdiv class=\"grid\"\u003e\r\n\u003cdiv class=\"row\"\u003e\r\n\u003cdiv class=\"col col-xsmall-10 col-small-7 col-medium-6 customer-content\"\u003e\r\n\u003cp class=\"supertitle\"\u003eSupport in kleinem oder großem Rahmen\u003c/p\u003e\r\n\u003ch3\u003eSelbst Berge von Anfragen mühelos bewältigen\u003c/h3\u003e\r\n\u003ch5\u003e„Wir haben ein Jahr lang ein E-Mail-Konto zur Verwaltung unserer Kommunikation genutzt, aber mir dämmerte rasch, dass es mit Skalierbarkeit nicht weit her war. Wir brauchten eine Lösung, die mit unserem Wachstum Schritt halten konnte. Und das war rasant!“\u003c/h5\u003e\r\n\u003ch6 class=\"author\"\u003eMelissa Shuter\u003c/h6\u003e\r\n\u003cp class=\"caption\"\u003eDirector of Operations Support Services, \u003cspan\u003eUniversity of Louisville\u003c/span\u003e\u003c/p\u003e\r\n\u003cimg class=\"shadow-secondary customer-photo lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/usecase-1-2x.jpg\" alt=\"\"\u003e\r\n\u003ca class=\"customer-story\" href=\"/customer/university-louisville/\"\u003e\r\n\u003cspan class=\"logo-wrapper\"\u003e\r\n\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/university-louisville.png\" alt=\"Logo: University of Louisville\" width=\"140px\"\u003e\r\n\u003c/span\u003e\r\n\u003cspan class=\"border\"\u003e\u003c/span\u003e\r\n\u003ch6\u003eLesen Sie, wie die \u003cspan class=\"faux-link\"\u003eUniversity of Louisville\u003c/span\u003e ihre SLAs mit Zendesk um 15 % verbessern konnte.\u003c/h6\u003e\r\n\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e","katamari-swap-3":"\u003cdiv class=\"container\"\u003e\r\n\u003cdiv class=\"grid\"\u003e\r\n\u003cdiv class=\"row\"\u003e\r\n\u003cdiv class=\"col col-xsmall-10 col-small-7 col-medium-6 customer-content\"\u003e\r\n\u003cp class=\"supertitle\"\u003eWeniger Transaktionen, mehr Konversationen\u003c/p\u003e\r\n\u003ch3\u003eDie Vorteile von Omnichannel-Support nutzen\u003c/h3\u003e\r\n\u003ch5\u003e„Zendesk Support war für uns die absolut richtige Entscheidung. Die Daten, die wir aus dem System erhalten, sind unbezahlbar, und wir haben viel mehr Klarheit, was die eingehenden Anfragen betrifft.“\u003c/h5\u003e\r\n\u003ch6 class=\"author\"\u003eRay Barkley\u003c/h6\u003e\r\n\u003cp class=\"caption\"\u003eOperations and Budget Manager, USC Annenberg School for Communication and Journalism\u003c/p\u003e\r\n\u003cimg class=\"shadow-secondary customer-photo lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/usecase-2-2x.jpg\" alt=\"\"\u003e\r\n\u003ca class=\"customer-story\" href=\"/customer/usc-annenberg/\"\u003e\r\n\u003cspan class=\"logo-wrapper\"\u003e\r\n\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/usc-annenberg.png\" alt=\"Logo: USC Annenberg\" width=\"140px\"\u003e\r\n\u003c/span\u003e\r\n\u003cspan class=\"border\"\u003e\u003c/span\u003e\r\n\u003ch6\u003eLesen Sie, wie die \u003cspan class=\"faux-link\"\u003eAnnenberg School an der University of Southern California\u003c/span\u003e mehr als 3.400 Studenten nahtlosen IT-Support bietet\u003c/h6\u003e\r\n\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e","katamari-swap-4":"\u003cdiv class=\"container\"\u003e\r\n\u003cdiv class=\"grid\"\u003e\r\n\u003cdiv class=\"row\"\u003e\r\n\u003cdiv class=\"col col-xsmall-10 col-small-7 col-medium-6 customer-content\"\u003e\r\n\u003cp class=\"supertitle\"\u003eEinsteigen, ohne tief in die Tasche zu greifen\u003c/p\u003e\r\n\u003ch3\u003eInvestitionen in Schüler, Studenten und Lehrkräfte\u003c/h3\u003e\r\n\u003ch5\u003e„Mit Zendesk haben wir ein System gefunden, das benutzerfreundlich ist und sich leicht anpassen lässt. Wir wollten ein browserbasiertes System, auf dem keine Software installiert werden muss, um Zugriff von PCs oder Macs aus zu ermöglichen.“\u003c/h5\u003e\r\n\u003ch6 class=\"author\"\u003eDavid Soliday\u003c/h6\u003e\r\n\u003cp class=\"caption\"\u003eInstructional Technologist, \u003cspan\u003eOhio Wesleyan University\u003c/span\u003e\u003c/p\u003e\r\n\u003cimg class=\"shadow-secondary customer-photo lazyload no-src js-localized-image\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/usecase-3-2x.jpg\" alt=\"\"\u003e\r\n\u003ca class=\"customer-story\" href=\"/customer/ohio-wesleyan-university/\"\u003e\r\n\u003cspan class=\"logo-wrapper\"\u003e\r\n\u003cimg class=\"no-src lazyload\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/logos/ohio-wesleyan.svg\" alt=\"Logo: Ohio Wesleyan University\" width=\"140px\"\u003e\r\n\u003c/span\u003e\r\n\u003cspan class=\"border\"\u003e\u003c/span\u003e\r\n\u003ch6\u003eLesen Sie, wie \u003cspan class=\"faux-link\"\u003eOhio Wesleyan U\u003c/span\u003e die Teamproduktivität durch Automatisierung manueller Prozesse verbessern konnte\u003c/h6\u003e\r\n\u003c/a\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e\r\n\u003c/div\u003e","katamari-45":"Höhere Effizienz und bessere Zusammenarbeit durch Partnerintegrationen","katamari-46":"App-Marketplace aufrufen","katamari-47":"Entdecken Sie unsere Ressourcen","katamari-swap-5":"\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/campaign/remote-campus-overnight/\"\u003e\u003ch4 class=\"card-heading\"\u003e6 Methoden, Studenten beim E-Learning zu unterstützen\u003c/h4\u003e\u003cp class=\"card-categories\"\u003eE-Book\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-1.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eE-Book herunterladen\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/blog/successfully-build-manage-virtual-teams/\"\u003e\u003ch4 class=\"card-heading\"\u003eAufbau und Verwaltung eines virtuellen Supportteams\u003c/h4\u003e\u003cp class=\"card-categories\"\u003eBlog-Post\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-2.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eBeitrag lesen\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/customer/coursera/\"\u003e\u003ch4 class=\"card-heading\"\u003eErfahren Sie, wie Coursera mit Zendesk Support das Wachstum fördert\u003c/h4\u003e\u003cp class=\"card-categories\" data-sl-variant=\"industry-education-customer-story\"\u003eKundenreferenzen\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-3.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eFallstudie lesen\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/blog/customer-service-metrics-matter/\"\u003e\u003ch4 class=\"card-heading\"\u003e3 Methoden zur Messung des Kundensupports\u003c/h4\u003e\u003cp class=\"card-categories\" data-sl-variant=\"industry-education-guide\"\u003eLeitfaden\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-4.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eLeitfaden lesen\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/blog/contact-tracing/\"\u003e\u003ch4 class=\"card-heading\"\u003e6 Best Practices zur Kontaktverfolgung\u003c/h4\u003e\u003cp class=\"card-categories\"\u003eBlog-Post\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-5.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eBeitrag lesen\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/campaign/reimagine-new-normal/\"\u003e\u003ch4 class=\"card-heading\"\u003eDie neue Normalität – neu konzipiert mit Zendesk\u003c/h4\u003e\u003cp class=\"card-categories\" data-sl-variant=\"industry-education-custom-solution\"\u003eAngepasste Lösung\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-6.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eWeitere Infos\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e\u003cdiv class=\"col-card\"\u003e\u003ca class=\"card\" href=\"/campaign/dtp-education/\"\u003e\u003ch4 class=\"card-heading\"\u003eWie Bildung den Erfolg von Studierenden und Lehrkräften im Jahr 2021 und darüber hinaus beschleunigen kann\u003c/h4\u003e\u003cp class=\"card-categories\"\u003eE-Book\u003c/p\u003e\u003cimg class=\"card-image lazyload no-src\" data-src=\"https://web-assets.zendesk.com/images/p-industry-education/resources-7.jpg\" alt=\"\"\u003e\u003cp class=\"anchor anchor-small\"\u003e\u003cspan\u003eE-Book herunterladen\u003c/span\u003e\u003c/p\u003e\u003c/a\u003e\u003c/div\u003e","katamari-69":"Gleich loslegen","katamari-70":"Kostenlos testen","katamari-71":"Demo ansehen","_edit_lock":"1684957852:5371","_edit_last":"2901","_yoast_wpseo_sitemap-include":"-","zen-education-redesign-hero-supertitle":"Zendesk für das Bildungswesen","zen-education-redesign-hero-heading":"Für Schüler, Studenten und Lehrkräfte da sein","zen-education-redesign-hero-copy":"Überall müssen sich Schulen an die digitale Welt von heute anpassen. Die Ausbildung von Schülern und Studenten steht an erster Stelle, aber Budgetkürzungen und steigende Erwartungen machen Bildung zu einer Herausforderung. Zendesk bietet Schulen und Universitäten flexible Lösungen, um Schüler, Studenten, Eltern und Lehrkräfte zu unterstützen.","zen-education-redesign-hero-btn":"Demo anfordern","zen-education-redesign-logotyperow-heading":"Schulen gehen mit gutem Beispiel voran","zen-education-redesign-industry-approach-1-heading":"Stets ein offenes Ohr haben","zen-education-redesign-industry-approach-1-copy":"Geben Sie Ihren Mitarbeiter:innen eine flexible und benutzerfreundliche Supportlösung an die Hand, mit der sie Probleme im Handumdrehen lösen können. Mit Zendesk können Sie mit allen Benutzer:innen auf ihren bevorzugten Supportkanälen kommunizieren – ob E-Mail, Chat, Telefon oder Social-Media-Messaging wie Facebook, Twitter und WhatsApp.","zen-education-redesign-industry-approach-1-link-text":"Personalisierte Customer Experiences bereitstellen","zen-education-redesign-industry-approach-2-heading":"Jederzeit Zugang zu Informationen","zen-education-redesign-industry-approach-2-copy":"Bauen Sie eine Wissensdatenbank mit Help Center-Artikeln auf, um häufige Fragen von Schülern, Studenten, Eltern und Lehrkräften zu beantworten. Organisieren Sie relevante Inhalte wie FAQs, Systemkonfigurationen und Ankündigungen an einem zentralen Ort. Sie lassen sich leicht aktualisieren. Ihre Mitarbeiter:innen können neue und aktualisierte Artikel ganz einfach über Ihre Supportkanäle verbreiten.","zen-education-redesign-industry-approach-2-link-text":"Entdecken Sie Ihre Wissensdatenbank für Self-Service","zen-education-redesign-industry-approach-3-heading":"Sorgen Sie für einen reibungslosen Ablauf von Konversationen","zen-education-redesign-industry-approach-3-copy":"Ihre Mitarbeiter:innen und Lehrkräfte können reibungslos zusammenarbeiten und kommunizieren. Mit Zendesk erhalten Sie Zugriff auf Tools, Automatisierungen und Workflows, die eine nahtlose Kommunikation ermöglichen, egal wer die Supportanfrage betreut. Verwenden Sie Berichtsfunktionen, um Trends bei Inhalten zu erkennen, Kundenfeedback zu teilen und Verbesserungsmöglichkeiten zu finden.","zen-education-redesign-industry-approach-4-heading":"Legen Sie los – in 30 Minuten oder weniger","zen-education-redesign-industry-approach-4-copy":"Unsere Software erfordert keinerlei Wartung, keine Hardware und keine umfangreiche Schulung. Und in den meisten Fällen brauchen Sie nicht einmal IT-Support für die Einrichtung. Wir machen es Ihnen leicht, sich auf die wichtigsten Dinge zu konzentrieren: die Unterstützung von Schülern, Studenten, Eltern und Lehrkräften.","zen-education-redesign-industry-approach-5-heading":"Mitarbeiter:innen jederzeit von überall aus managen","zen-education-redesign-industry-approach-5-copy":"Unsere Supportlösung ermöglicht es Benutzer:innen, Probleme selbst zu lösen. Sie können mühelos Anfragen verwalten, Inhalte erfassen und verteilen und immer produktiv und vernetzt arbeiten, egal wo Sie sind. Behalten Sie die Erwartungen von Schülern und Studenten im Blick, was auch immer in der Welt geschieht.","zen-education-redesign-industry-approach-5-link-text":"Entdecken Sie Tools für interne Teams","zen-education-redesign-middle-footer-heading":"Sehen Sie selbst, was Zendesk kann","zen-education-redesign-middle-footer-btn":"Demo anfordern","zen-education-redesign-industry-leaders-1-subheading":"Bewältigen Sie mühelos einen enormen Anstieg von Anfragen","zen-education-redesign-industry-leaders-1-copy":"„Wir haben ein Jahr lang ein [email]E-Konto zur Verwaltung unserer Kommunikation genutzt, aber mir wurde schnell klar, dass diese Lösung nicht skalierbar war. Wir brauchten eine Lösung, die mit unserem Wachstum Schritt halten konnte. Und das war rasant!“","zen-education-redesign-industry-leaders-1-person":"Melissa Shuter","zen-education-redesign-industry-leaders-1-job":"Director of Operations Support Services, University of Louisville","zen-education-redesign-industry-leaders-1-link-text":"Weiterlesen","zen-education-redesign-industry-leaders-2-subheading":"Die Vorteile von Omnichannel-Support nutzen","zen-education-redesign-industry-leaders-2-copy":"„Mit Zendesk sind wir einfach viel effizienter. Wir können mit Familien per E-Mail oder Chat zusammenarbeiten und dann telefonisch nachfassen. 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