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src="https://uokik.gov.pl/storage/plywajacy-tekst/pomoc-dla-konsumentow-350x350.png" alt="Help for consumers in Poland" class="d-block image_slider"> </a> </div> <div class="col-8 col-sm-9 col-md-10"> <a href="https://uokik.gov.pl/en/help-for-consumers">Help for consumers in Poland</a> </div> </div> </div> </div> </div> </div> </div> <div id="page-wrap"> <section class="section breadcrumb_div"> <div class="container-xxl"> <div class="row"> <div class="col-lg-9"> <nav class="d-inline-block" aria-label="breadcrumb" > <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="https://uokik.gov.pl/en" title="Home" > Home </a> </li> <li class="breadcrumb-item active"> <span> Accessibility </span> </li> </ol> </nav> <div class="clearfix"></div> <h3 class="page-title title mt-20 mb-40">Accessibility</h3> </div> </div> </div> </section> <section class="section pb-100"> <div class="container-xxl"> <article class="post post--single"> <div class="post__content"> <div class="ck-content"><p>Office of Competition and Consumer Protection undertakes to ensure the accessibility of its websites for people with disabilities in accordance with the Act of April 4, 2019 on the digital accessibility of websites and mobile applications of public entities.</p><p>The accessibility statement applies to the website https://uokik.gov.pl.</p><p>Website publication date: 2023-09-15.<br>Date of last update: 2023-10-11.</p><p>The website is partially compliant with the Act of April 4, 2019 on the digital accessibility of websites and mobile applications of public entities due to the inconsistencies or exclusions listed below.</p><p>The incompatibilities or exclusions are listed below:</p><ul><li>some of the published films do not have subtitles for people with disabilities,</li><li>some elements may have inappropriate contrast,</li><li>alternative texts for all images may be missing,</li><li>the fuel quality control map is not available and is excluded from the obligation to ensure availability.</li></ul><p>The declaration was prepared on 2023-10-11 based on a self-assessment carried out by a public entity using the Wave and Tingtun Checker tools.</p><p> </p><h3><strong>Feedback and contact details</strong></h3><p>Please contact us for:</p><ul><li>reporting problems with the availability of websites,</li><li>submitting applications for access to unavailable information,</li><li>submitting complaints about failure to ensure accessibility.</li></ul><p>The accessibility coordinator at the Office of Competition and Consumer Protection is Artur Gluziński, e-mail address: artur.gluzinski@uokik.gov.pl, telephone number: 22 55 60 157.</p><p>The designated contact person for technical issues regarding websites is Tomasz Nastulak, e-mail address: webmaster@uokik.gov.pl, telephone number: 22 55 60 196.</p><p>Everyone has the right to request digital accessibility of a website, mobile application or any of their elements. You can also request information to be made available in alternative forms, for example you can request the reading of a digitally inaccessible document, a description of the content of a film without audio description, etc.</p><p>The request should include:</p><ul><li>data of the person submitting the request,</li><li>indication of which website or mobile application it is,</li><li>method of contact,</li><li>the form of the requested information if the requesting person reports a need to receive information in an alternative form.</li></ul><p>The public entity should fulfill the request immediately and no later than within 7 days. If it is not possible to meet this deadline, the public entity shall immediately inform about when it will be possible to fulfill the request, but this deadline cannot be longer than 2 months. If it is not possible to ensure accessibility, the public entity may propose an alternative way of accessing the information.</p><p>If an entity refuses to comply with a request to ensure availability or alternative access to information, a complaint may be filed. After exhausting all possibilities, the complaint can also be sent to the Ombudsman.</p><p> </p><h3><strong>Architectural accessibility</strong></h3><p>Office of Competition and Consumer Protection<br>Powstańców Warszawy Square 1<br>00-950 Warsaw</p><p>The building is accessed by the entrance to the Conference Center, Office and ADR Contact Point is located from Plac Powstańców Warszawy 1, marked "entrance A" (closer to Boduena Street), entrance from the connector between Plac Powstańców Warszawa and Sienkiewicza Street, marked on the entrance door: "entrance for employees" (stairs lead to the entrance).<br>A wheelchair ramp is located from Moniuszki Street.</p><p>The Office is equipped with a stairclimber that allows wheelchair users to easily and safely climb the stairs.</p><p>For wheelchair users, there is a corridor and rooms on the ground floor, including a toilet for disabled people, accessible from the entrance to the Conference Center, the Office and the ADR Contact Point.</p><p>There are 4 parking spaces for disabled people in front of the building.</p><p>There are no Braille signs in the building, no contrast markings or large print markings for the blind and visually impaired.</p><p>Passenger lifts are equipped with a voice information system with Braille buttons on the control panel.</p></div> </div> </article> </div> </section> </div> <div class="newsletter_bg"> <div class="container-xxl newsletter-heading"> <h4 class="newsletter-form-title">Newsletter UOKiK </h4> <p class="newsletter-form-desc">Stay up to date! </p> <a href="/en/newsletter" class="newsletter-form-button btn" >Sign up</a> </div> </div> <div class="banner_projekty container-xxl mb-40"> </div> <footer class="page-footer footer-dark-blue pt-50"> <div class="container-xxl"> <div class="row pb-50"> <div class="col-lg-4 col-md-4 col-sm-6 col-12"> <aside class="widget widget--transparent widget__footer widget__about"> <div class="widget__header2 margin-phone-30"> <img src="https://uokik.gov.pl/storage/loga/logo-uokik-white-en.png" alt="Office of Competition and Consumer Protection" height="85"> <div class="phone-show" style="display: none;color: #deb308; margin-top:20px;">Office of Competition and Consumer Protection</div> </div> </aside> </div> <div class="col-lg-3 col-md-6 col-sm-6 col-12 telefon"> <aside class="widget widget--transparent widget__footer custom_html"> <ul> <li>Office of Competition and Consumer Protection</li> <li>Pl. 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