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works"},{"href":"index-eng.aspx","title":"Policies, directives, standards and guidelines"}],"topSecMenu":false,"siteMenu":true}); </script> <main role="main" property="mainContentOfPage" class="container">  <h1 id="wb-cont" property="name">Standard on Web Accessibility</h1> <div class="row"> <div class="col-md-12"> Ensures the uniform application of a high level of web accessibility across Government of Canada websites and web applications. </div> <div class="col-md-12 text-right"> Date modified: 2011-08-01 </div> </div> <div class="row"> <div class="col-md-12"> <div class="row mrgn-tp-md">  <section class="col-xs-12 col-md-4 mrgn-bttm-sm pull-right"> <details class="pol-sb"> <summary><h2 class="h3"><span class="glyphicon glyphicon-wrench pull-right"></span>Supporting tools</h2></summary> <p><strong>Guidelines:</strong></p> <ul class="lst-spcd margin-top-medium"> <li><a href="doc-eng.aspx?id=32620">Making Information Technology Usable by All, Guideline on</a></li> </ul> </details> <details class="pol-sb"> <summary><h2 class="h3"><span class="glyphicon glyphicon-info-sign pull-right"></span>More information</h2></summary> <p><strong>Directive:</strong></p> <ul class="lst-spcd margin-top-medium"> <li><a href="doc-eng.aspx?id=32601">Service and Digital, Directive on</a></li> </ul> <p><strong>Terminology:</strong></p> <ul class="lst-spcd margin-top-medium"> <li><a href="doc-eng.aspx?id=23601&section=glossary">Glossary</a></li> </ul> <p><strong>Topic:</strong></p> <ul class="lst-spcd margin-top-medium"> <li><a href="http://www.tbs-sct.gc.ca/hgw-cgf/oversight-surveillance/communications/index-eng.asp">Communications and Federal Identity</a></li> <li><a href="http://www.tbs-sct.gc.ca/hgw-cgf/oversight-surveillance/itpm-itgp/index-eng.asp">Service and digital</a></li> </ul> </details> <details class="pol-sb"> <summary><h2 class="h3"><span class="fa fa-sitemap pull-right"></span>Hierarchy</h2></summary> <div class="tv"> <ul class="tv-ul"> <li class="tv-li tv-first tv-last" aria-expanded="true"> <div class="tv-top"> <span class="tv-sp"></span><a href="#" class="tv-plus tv-action-expand"><img alt="Service and Digital, Directive on is collapsed. Click to expand." src="./img/tv/plus.png" /></a><a href="#" class="tv-minus tv-action-collapse"><img alt="Service and Digital, Directive on is expanded. Click to collapse." src="./img/tv/minus.png" /></a> <a href="doc-eng.aspx?id=32601" class="tv-in">Service and Digital, Directive on</a> </div> <ul class="tv-ul"> <li class="tv-li tv-last" aria-expanded="true"> <div class="tv-top"> <span class="tv-sp"></span><a href="#" class="tv-plus tv-action-expand"><img alt="Standard on Web Accessibility is collapsed. Click to expand." src="./img/tv/plus.png" /></a><a href="#" class="tv-minus tv-action-collapse"><img alt="Standard on Web Accessibility is expanded. Click to collapse." src="./img/tv/minus.png" /></a> <a href="doc-eng.aspx?id=23601" class="tv-in"><strong>Standard on Web Accessibility</strong></a> </div> <ul class="tv-ul"> <li class="tv-li tv-last"> <div class="tv-top"> <span class="tv-sp"></span> <a href="doc-eng.aspx?id=32620" class="tv-in">Making Information Technology Usable by All, Guideline on</a> </div> </li> </ul> </li> </ul> </li> </ul> <a class="btn btn-link" href="hierarch-eng.aspx#id23601"><span class="fa fa-sitemap"></span> View complete hierarchy</a> </div> </details> <details class="pol-sb"> <summary><h2 class="h3"><span class="fa fa-archive pull-right"></span>Archives</h2></summary> <p><strong>This standard replaces:</strong></p> <ul class="lst-spcd margin-top-medium"> <li><a href="doc-eng.aspx?id=25436">Common Look and Feel Standards for the Internet, Part 2: Standard on the Accessibility, Interoperability and Usability of Web Sites [2011-08-01]</a></li> </ul> <a class="btn btn-link" href="arch-eng.aspx"><span class="fa fa-archive"></span> View all inactive instruments</a> </details> <a class="btn btn-default" href="doc-eng.aspx?id=23601&section=html" role="button" onclick="_gaq.push(['_trackEvent', 'policy suite', 'html', 'http://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=23601&section=html']);"><span class="glyphicon glyphicon-print"></span> Print-friendly</a> <a class="btn btn-default" href="doc-eng.aspx?id=23601&section=xml" role="button" data-gc-analytics="manualDownload" onclick="_gaq.push(['_trackEvent', 'policy suite', 'xml', 'http://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=23601&section=xml']);">XML</a> </section>  <section class="col-xs-12 col-md-8 pull-left"> <div class="btn-group mrgn-bttm-md"> <a class="btn btn-default doc-exall" href="#" onclick="_gaq.push(['_trackEvent', 'policy suite', 'expand all', 'http://www.tbs-sct.canada.ca/pol/doc.aspx?id=23601']);" >Expand all</a> <a class="btn btn-default doc-coall" href="#" onclick="_gaq.push(['_trackEvent', 'policy suite', 'collapse all', 'http://www.tbs-sct.canada.ca/pol/doc.aspx?id=23601']);" >Collapse all</a> </div> <div id="ps-doc"> <section class="alert alert-info"><h2>Note to reader</h2> <p>Accessibility Standards Canada (ASC) has officially adopted the European harmonized standard on Information and Communication Technologies (ICT) for use in Canada. The standard EN 301 549 states the accessibility requirements for ICT products and service. Under the code <a href="https://accessible.canada.ca/en-301-549-accessibility-requirements-ict-products-and-services-1">CAN/ASC - EN 301 549:2024</a>, this standard is now approved for use throughout the country as an official standard for the Government of Canada </p> <p>The official endorsement of this standard re-iterates the importance for federal organizations to take action in adopting the measures therein and follow the guidance provided in the Guideline on Making Information Technology Usable by All. It is recommended that organizations adopt the <a href="https://accessible.canada.ca/en-301-549-accessibility-requirements-ict-products-and-services-1">CAN/ASC - EN 301 549:2024</a> standard in support of the Government's commitment to an accessible and barrier-free Canada.</p> </section> <div class="pol-cha"> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha1">1. Effective date</h2></summary><div class="pol-content"> <p><strong>1.1</strong> This standard took effect on August 1, 2011 and was updated March 31, 2013. It replaces Part 2 of the Common Look and Feel 2.0 Standards for the Internet. </p> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha2">2. Application</h2></summary><div class="pol-content"> <p><strong>2.1</strong> This standard applies to "departments" as defined in section 2 of the <a href="http://laws-lois.justice.gc.ca/eng/acts/F-11/"><em>Financial Administration Act</em></a>, with the exception of paragraphs (b) and (c), and unless excluded by specific acts, regulations or Orders in Council.</p> <p><strong>2.2</strong> Section 6 applies to all <a href="#webpage" title="Web pages: definition">Web pages</a>:</p> <ul> <li>That are public-facing (i.e., available to individuals and businesses outside of the Government of Canada); </li> <li>For which the department is accountable; and</li> <li>That are provided through <a href="#goc" title="Government of Canada Web sites: definition">Government of Canada Web sites</a> and Web applications.</li> </ul> <p><strong>2.3</strong> Section 6 does not apply to:</p> <ul> <li><a href="#webcontent" title="Web content: definition">Web content</a> that the department is not accountable for;</li> <li><a href="#webpage" title="Web pages: definition">Web pages</a> that are <a href="#archivedann" title="archived on the Web: definition">archived on the Web</a>; and</li> <li><a href="#videocontent" title="Video content provided exclusively for reuse by media for broadcast purposes: definition">Video content provided exclusively for reuse by media for broadcast purposes.</a></li> </ul> <p><strong>2.4</strong> Section 6.1.1 is implemented in phases and applies as follows:</p> <ul> <li>Phase I (August 1, 2011 – February 29, 2012)<ul> <li>All home pages and pages referenced from website and Web application home pages.</li> <li>Significant number of Web pages that provide the most important information and services for individuals and businesses including rights and benefits.</li> <li>Significant number of Web pages that are the most frequently used.</li> <li>All new Web pages published post October 1, 2011 must immediately conform</li> </ul> </li><li>Phase II (March 1, 2012 – July 31, 2012)<ul> <li>Additional Web pages that provide the most important information and services for individuals and businesses including rights and benefits. </li> <li>Additional Web pages that are the most frequently used.</li> </ul> </li><li>Phase III (August 1, 2012 - July 31, 2013)<ul> <li>Remaining Web pages. </li> </ul> </li></ul> <p><strong>2.5</strong> Specific requirements of section 6.1.1 do not apply to:</p> <ul> <li>Web content where exclusion for a period of time can be demonstrably justified; and</li> <li>Web content that is excluded by the <a href="http://www.w3.org/TR/WCAG20/">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0</a>, such as essential images of text.</li> </ul> <p>A list of exclusions is attached in <a href="#appB">Appendix B</a>.</p> <p><strong>2.6</strong> Sections <strong>7.2</strong>, <strong>7.3</strong> and <strong>8.2</strong> relating to the role of the Treasury Board Secretariat in monitoring compliance and directing consequences for non-compliance do not apply with respect to the Office of the Auditor General, the Office of the Privacy Commissioner, the Office of the Information Commissioner, the Office of the Chief Electoral Officer, the Office of the Commissioner of Lobbying, the Office of the Commissioner of Official Languages and the Office of the Public Sector Integrity Commissioner. The deputy heads of these organizations are solely responsible for monitoring and ensuring compliance with the standard within their organizations, as well as for responding to cases of non-compliance in accordance with any Treasury Board instruments providing principles and guidance on the management of compliance.</p> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha3">3. Context</h2></summary><div class="pol-content"> <p><strong>3.1</strong> The Web channel is an important part of the Government of Canada's commitment to multi-channel access and service delivery. The Government of Canada is committed to ensuring that a high level of Web accessibility is applied uniformly across its websites and Web applications.</p> <p>Web technologies and standards are constantly evolving and web accessibility plays a major role in making the Government of Canada Web channel more effective and inclusive. To meet the Government of Canada commitment to Web accessibility, the Government of Canada has adopted the <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0. The <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 states: "Following these guidelines will make content accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these. Following these guidelines will also often make your Web content more usable to users in general."</p> <p><strong>3.2</strong> This standard supports the <em><a href="/pol/doc-eng.aspx?id=12755">Policy on Management of Information Technology</a></em> and the management of <abbr title="Government of Canada">GC</abbr> Web presence by providing departmental Chief Information Officers (<abbr title="Chief Information Officer">CIO</abbr>) or equivalents as well as heads of communications or other officials supporting the management of <abbr title="Information Technology">IT</abbr> with additional requirements to ensure consistency in <abbr title="Information Technology">IT</abbr> management processes.</p> <p><strong>3.3</strong> This standard is issued under the authority of section 7 of the <a href="http://laws-lois.justice.gc.ca/eng/acts/F-11/"><em>Financial Administration Act</em></a> by the Secretary of the Treasury Board pursuant to subsection 6(4) of the <em>Financial Administration Act</em> and section 3.5 of the <a href="/pol/doc-eng.aspx?id=12755"><em>Policy on Management of Information Technology</em></a>.</p> <p><strong>3.4 </strong>This standard is to be read in conjunction with the <a href="/pol/doc-eng.aspx?id=24227"><em>Standard on Web Usability</em></a>, the <a href="/pol/doc-eng.aspx?id=25875"><em>Standard on Web Interoperability</em></a> and the <a href="/pol/doc-eng.aspx?id=27088"><em>Standard on Optimizing Websites and Applications for Mobile Devices</em></a>.</p> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha4">4. Definitions</h2></summary><div class="pol-content"> <p><strong>4.1</strong> Definitions to be used in the interpretation of this standard are attached in <a href="#appA">Appendix A</a>.</p> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha5">5. Standard statement</h2></summary><div class="pol-content"> <section class="pol-sub"><h3 id="sec5.1">5.1 Objective</h3><div class="pol-content"> <p><strong>5.1.1</strong> The objective of this standard is to ensure a high level of Web accessibility is applied uniformly across <a href="#goc" title="Government of Canada Web sites: definition">Government of Canada websites and Web applications</a>.</p> </div></section> <section class="pol-sub"><h3 id="sec5.2">5.2 Expected Results</h3><div class="pol-content"> <p><strong>5.2.1 </strong><a href="#goc" title="Government of Canada Web Sites: definition">Government of Canada websites and Web applications</a> respect internationally accepted guidelines for Web accessibility and are measured consistently.</p> </div></section> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha6">6. Requirements</h2></summary><div class="pol-content"> <section class="pol-sub"><h3 id="sec6.1">6.1 Managers, functional specialists, and equivalents responsible for Web content or Web pages are responsible for:</h3><div class="pol-content"> <p><strong>6.1.1 </strong>Ensuring each <a href="#webpage" title="Web page: definition">Web page</a> meets all five <a href="http://www.w3.org/TR/WCAG20/#conformance-reqs"><abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 conformance requirements</a>:</p> <ul> <li><a href="http://www.w3.org/TR/WCAG/#cc1">Conformance requirement 1 (Conformance Level)</a> defines the levels of conformance.<br /> It can only be met if the following are true:<ul> <li>Level AA conformance is met in full.</li> <li><a href="http://www.w3.org/TR/WCAG20-TECHS/failures.html">Common failures</a> are avoided for all applicable <a href="#success" title="success criteria: definition">success criteria</a>.</li> <li><a href="#techniques" title="Sufficient techniques: definition">Sufficient techniques</a> are used to meet all applicable <a href="#success" title="success criteria: definition">success criteria</a>. </li> <li><a href="#techniques" title="Sufficient techniques: definition">Sufficient techniques</a> specific to each <a href="#technology" title="technology: definition">technology</a> (that is <a href="#reliedupon" title="relied upon: definition">relied upon</a>) are used where applicable.</li> </ul> </li> <li><a href="http://www.w3.org/TR/WCAG/#cc2">Conformance requirement 2 (Full pages)</a> defines what needs to be assessed for a Web page.</li> <li><a href="http://www.w3.org/TR/WCAG/#cc3">Conformance requirement 3 (Complete processes)</a> defines what needs to be assessed for a Web page that is part of a <a href="#process" title="process: definition">process</a>.</li> <li><a href="http://www.w3.org/TR/WCAG/#cc4">Conformance requirement 4 (Only Accessibility-Supported Ways of Using Technologies)</a> defines the ways of using <a href="http://www.w3.org/TR/WCAG20/#technologydef" title="technology (Web content): definition">technologies</a> that can be <a href="http://www.w3.org/TR/WCAG20/#reliedupondef" title="relied upon (technologies that are): definition">relied upon</a> to satisfy the <a href="#success" title="success criteria: definition">success criteria</a>. It can only be met by use of the following <a href="#technology" title="technologies: definition">technologies</a>:<ul> <li><abbr title="Extensible Hypertext Markup Language">XHTML</abbr> 1.0 or later excluding <a href="/clf2-nsi2/tb-bo/td-dt/adea-sread-eng.asp">deprecated elements and attributes</a>,</li> <li><abbr title="Hypertext Markup Language">HTML</abbr> 4.01 excluding <a href="/clf2-nsi2/tb-bo/td-dt/adea-sread-eng.asp">deprecated elements and attributes</a>,</li> <li><abbr title="Hypertext Markup Language 5">HTML5</abbr> or later excluding <a href="http://www.w3.org/TR/html5/obsolete.html">obsolete features</a>, or</li> <li><a href="#technology" title="Technologies: definition">Technologies</a> with <a href="#techniques" title="sufficient techniques: definition">sufficient techniques</a> (specific to each <a href="#technology" title="technology: definition">technology</a>) to meet all applicable <a href="#success" title="success criteria: definition">success criteria</a>.</li> </ul> </li> <li><a href="http://www.w3.org/TR/WCAG/#cc1">Conformance requirement 5 (Non-Interference)</a> defines requirements for ways of using <a href="http://www.w3.org/TR/WCAG20/#technologydef" title="technology (Web content): definition">technologies</a> which are not <a href="#reliedupon" title="relied upon: definition">relied upon</a> to satisfy the <a href="#success" title="success criteria: definition">success criteria</a>. </li> </ul> <p>A list of exclusions is attached in <a href="#appB">Appendix B</a>.</p> </div></section> <section class="pol-sub"><h3 id="sec6.2">6.2 The senior departmental official, designated by the deputy head, is responsible for:</h3><div class="pol-content"> <p><strong>6.2.1 </strong> Overseeing the implementation of this standard in their department and carrying out the activities referred to in 7.2.</p> </div></section> <section class="pol-sub"><h3 id="sec6.3">6.3 The departmental Chief Information Officer (CIO) or equivalent is responsible for:</h3><div class="pol-content"> <p><strong>6.3.1</strong> Ensuring that software and systems acquired by departments enable websites and Web applications to meet the requirements of section 6.1.1 or are modifiable to enable them to meet these requirements.</p> </div></section> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha7">7. Monitoring and reporting requirements are as follows:</h2></summary><div class="pol-content"> <section class="pol-sub"><h3 id="sec7.1">Deputy heads</h3><div class="pol-content"> <p><strong>7.1</strong> Deputy heads are responsible for monitoring adherence to this standard within their departments, consistent with the provisions of the Treasury Board's <em><a href="/pol/doc-eng.aspx?id=15024"> Policy on Evaluation</a></em>, and <em><a href="/pol/doc-eng.aspx?id=16484">Policy on Internal Audit</a></em>, and for ensuring that appropriate remedial action is taken to address any deficiencies within their departments.</p> </div></section> <section class="pol-sub"><h3 id="sec7.2">Senior departmental official</h3><div class="pol-content"> <p><strong>7.2</strong> The senior departmental official, designated by the deputy head, is responsible for supporting their deputy head by overseeing the implementation and monitoring of this standard in their department, bringing to the deputy head's attention any significant difficulties, gaps in performance or compliance issues and developing proposals to address them, and reporting significant performance or compliance issues to the Chief Information Officer Branch of Treasury Board of Canada Secretariat.</p> </div></section> <section class="pol-sub"><h3 id="sec7.3">Government-wide</h3><div class="pol-content"> <p><strong>7.3</strong> The Treasury Board of Canada Secretariat will monitor compliance with this standard in a variety of ways, including but not limited to, the following:</p> <ul> <li>assessments under the <a href="/maf-crg/index-eng.asp">Management Accountability Framework</a>; </li> <li>examinations of Treasury Board submissions, departmental performance reports, results of audits, evaluations and studies; and </li> <li>work performed in collaboration with departments.</li> </ul> <p><strong>7.4</strong> Treasury Board of Canada Secretariat will review this standard and its effectiveness at the five-year mark from the effective date of the standard (or earlier if warranted).</p> </div></section> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha8">8. Consequences</h2></summary><div class="pol-content"> <p><strong>8.1</strong> In instances of non-compliance, deputy heads are responsible for taking corrective measures, within their organization with those responsible for implementing the requirements of this standard.</p> <p><strong>8.2</strong> Consequences of non-compliance with this standard can include any measure allowed by the <em> <a href="http://laws-lois.justice.gc.ca/eng/acts/F-11/">Financial Administration Act</a></em> that the Treasury Board would determine as appropriate and acceptable in the circumstances. </p> <p><strong>8.3</strong> Potential corrective actions, including consequences, are included in Appendix C and align with the <em> <a href="/pol/doc-eng.aspx?id=17151">Framework for the Management of Compliance</a></em>.</p> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha9">9. Roles and responsibilities of government organizations</h2></summary><div class="pol-content"> <section class="pol-sub"><h3 id="sec9.1">9.1 Treasury Board of Canada Secretariat (Chief Information Officer Branch), in consultation with other departments, is responsible for the following:</h3><div class="pol-content"> <p><strong>9.1.1</strong> Developing standards, guidelines, and tools, and providing interpretive advice and guidance on these instruments;</p> <p><strong>9.1.2 </strong>Communicating and engaging the government-wide Web community on the plans, progress, risks and challenges associated with implementing this standard and its supporting instruments in the federal government; and</p> <p><strong>9.1.3 </strong>Providing support to the <abbr title="Chief Information Officer">CIO</abbr> Council and other committees and working groups, as necessary, to address government-wide challenges and opportunities related to implementing this standard and its supporting instruments.</p> <p><strong>9.1.4 </strong>Publishing and maintaining the list of exclusions from specific requirements of section 6.1.1.</p> </div></section> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha10">10. References</h2></summary><div class="pol-content"> <section class="pol-sub"><h3 id="sec10.1">10.1 Relevant Legislation</h3><div class="pol-content"> <ul> <li><em><a href="http://laws-lois.justice.gc.ca/eng/const/page-15.html">Canadian Charter of Rights and Freedoms</a></em></li> <li><em><a href="http://laws-lois.justice.gc.ca/eng/acts/H-6/">Canadian Human Rights Act</a></em></li> <li><em><a href="http://laws-lois.justice.gc.ca/eng/acts/F-11/">Financial Administration Act</a></em></li> </ul> </div></section> <section class="pol-sub"><h3 id="sec10.2">10.2 Related Policy Instruments and Publications</h3><div class="pol-content"> <ul> <li><em><a href="/pol/doc-eng.aspx?id=12025">Common Services Policy</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=12316">Communications Policy of the Government of Canada</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=15249">Directive on the Management of Information Technology</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=26164">Directive on Official Languages for Communications and Services</a></em></li> <li><em><a href="/pol/doc-eng.aspx?section=text&id=18309">Directive on Privacy Practices</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=13616">Foundation Framework for Treasury Board Policies</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=17151">Framework for the Management of Compliance</a></em></li> <li><em><a href="/ws-nw/wa-aw/wa-aw-guid-eng.asp">Guidance on Implementing the Standard on Web Accessibility</a></em></li> <li><a href="/pol/doc-eng.aspx?id=15024"><em>Policy on Evaluation</em></a></li> <li><a href="/pol/doc-eng.aspx?id=13879"><em>Policy Framework for Service Improvement in the Government of Canada</em></a></li> <li><em><a href="/pol/doc-eng.aspx?id=16578">Policy on Government Security</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=12742">Policy on Information Management</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=16484">Policy on Internal Audit</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=12755">Policy on Management of Information Technology</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=12541">Policy on the Duty to Accommodate Persons with Disabilities in the Federal Public Service</a></em></li> <li><a href="/pol/doc-eng.aspx?id=12510&section=text"><em>Policy on Privacy Protection</em></a></li> <li><em><a href="/pol/doc-eng.aspx?id=26160">Policy on Official Languages</a></em></li> <li><a href="/pol/doc-eng.aspx?id=27088"><em>Standard on Optimizing Websites and Applications for Mobile Devices</em></a></li> <li><em><a href="/pol/doc-eng.aspx?id=26761">Standard on Privacy and Web Analytics</a></em></li> <li><a href="/pol/doc-eng.aspx?section=text&id=27033"><em>Standard on Social Media Account Management</em></a></li> <li><em><a href="/pol/doc-eng.aspx?id=24227">Standard on Web Usability</a></em></li> <li><em><a href="/pol/doc-eng.aspx?id=25875">Standard on Web Interoperability</a></em></li> </ul> </div></section> <section class="pol-sub"><h3 id="sec10.3">10.3 Related External Standards and Specifications</h3><div class="pol-content"> <ul> <li><a href="http://www.w3.org/TR/wai-aria/">Accessible Rich Internet Applications (<abbr title="Accessible Rich Internet Applications">WAI-ARIA</abbr>) 1.0</a></li> <li><a href="http://www.w3.org/TR/ATAG20/">Authoring Tool Accessibility Guidelines (<abbr title="Authoring Tool Accessibility Guidelines">ATAG</abbr>) 2.0</a></li> <li><a href="http://www.w3.org/TR/html5/"><abbr title="Hypertext Markup Language 5">HTML5</abbr></a></li> <li><a href="http://www.w3.org/TR/UAAG20/">User Agent Accessibility Guidelines (<abbr title="User Agent Accessibility Guidelines">UAAG</abbr>) 2.0</a></li> <li><a href="http://www.w3.org/TR/WCAG20/">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0</a></li> <li><a href="http://www.w3.org/TR/xhtml1/"><abbr title="Extensible Hypertext Markup Language">XHTML</abbr> 1.0 The Extensible HyperText Markup Language</a></li> </ul> </div></section> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="cha11">11. Enquiries</h2></summary><div class="pol-content"> <p>Please direct enquiries about this standard to your department's Web Standards Centre of Expertise. For interpretation of this standard, Web Standards Centres of Expertise should contact:</p> <p>Digital Policy<br /> Office of the Chief Information Officer<br /> Treasury Board of Canada Secretariat<br /> Ottawa ON K1A 0R5<br /> E-mail: <a href="mailto:DPPN@tbs-sct.gc.ca" title="E-mail Web Standards Office">DPPN@tbs-sct.gc.ca</a></p> </div></details> </div> <hr /><div class="pol-app mrgn-tp-md"> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="appA">Appendix A: Definitions</h2></summary><div class="pol-content"> <dl> <dt id="archivedann"><strong>archived Web page</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">page Web archivée</span></em>)</dt> <dd> <p>A Web page that is:</p> <ul> <li>maintained for reference, research or recordkeeping purposes;</li> <li>not altered or updated after the date of archiving; and</li> <li>stored in a digital repository.</li> </ul> <p>An archived Web page may be provided on the web, but must be clearly identified as being archived.</p> </dd> <dt id="conform"><strong>conforming alternate version</strong> (version de remplacement conforme)</dt> <dd><p>It is a version that:</p> <ol> <li>conforms at the designated level, and</li> <li>provides all of the same information and functionality in the same human language, and</li> <li>is as up to date as the non-conforming content, and</li> <li>for which at least one of the following is true: <ol class="lower-alpha"> <li>the conforming version can be reached from the non-conforming page via an accessibility-supported <a href="http://www.w3.org/TR/WCAG20/#mechanismdef" title="Definition of mechanism">mechanism</a>, or</li> <li>the non-conforming version can only be reached from the conforming version, or</li> <li>the non-conforming version can only be reached from a conforming page that also provides a mechanism to reach the conforming version</li> </ol> </li> </ol> <p>For further information and examples please consult the definition of <a href="http://www.w3.org/TR/WCAG20/#conforming-alternate-versiondef">conforming alternate version on the <abbr title="World Wide Web Consortium">W3C</abbr> Website</a></p> </dd> <dt id="webcontent"><strong>content (Web content)</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">contenu Web</span></em>)</dt> <dd><p>Information and sensory experience to be communicated to the user by means of a <a href="http://www.w3.org/TR/WCAG20/#useragentdef">user agent</a>, including code or markup that defines the content's <a href="http://www.w3.org/TR/WCAG20/#structuredef">structure</a>, <a href="http://www.w3.org/TR/WCAG20/#presentationdef">presentation</a>, and interactions (Source: <a href="http://www.w3.org/TR/WCAG20/#contentdef">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0, Appendix A: Glossary</a>.)</p></dd> <dt id="goc"><strong>Government of Canada Websites and Web applications</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">sites Web et applications Web du gouvernement du Canada</span></em>)</dt> <dd><p>Websites and Web applications for which the Government of Canada is accountable.</p></dd> <dt id="process"><strong>process</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">processus</span></em>)</dt> <dd> <p>Series of user actions where each action is required in order to complete an activity.</p> <p>For further information and examples please consult the <a href="http://www.w3.org/TR/WCAG20/#processdef">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0, Appendix A: Glossary</a></p> </dd> <dt id="reliedupon"><strong>relied upon (technologies that are)</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">dépendre [des technologies]</span></em>)</dt> <dd> <p>The content would not <a href="http://www.w3.org/TR/WCAG20/#conformancedef" title="definition: conformance">conform</a> if that <a href="http://www.w3.org/TR/WCAG20/#technologydef" title="definition: technology (Web content)">technology</a> is turned off or is not supported. (Source: <a href="http://www.w3.org/TR/WCAG20/#reliedupondef">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0, Appendix A: Glossary</a>)</p> </dd> <dt id="success"><strong>success criteria</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">critères de succès</span></em>)</dt> <dd><p>For each guideline, testable success criteria are provided to allow <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 to be used where requirements and conformance testing are necessary such as in design specification, purchasing, regulation, and contractual agreements. Additional information on <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> levels can be found in <a href="http://www.w3.org/TR/UNDERSTANDING-WCAG20/conformance.html#uc-levels-head">Understanding Levels of Conformance</a> and <a href="http://www.w3.org/TR/WCAG20/#intro-layers-guidance"><abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 Layers of Guidance</a>.</p> </dd> <dt id="techniques"><strong>sufficient and advisory techniques</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">techniques suffisantes et techniques recommandées</span></em>)</dt> <dd><p>For each of the <em>guidelines</em> and <em>success criteria</em> in the <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 document itself, the working group has also documented a wide variety of <em>techniques</em>. The techniques are informative and fall into two categories: those that are <em>sufficient</em> for meeting the success criteria and those that are <em>advisory</em>. The advisory techniques go beyond what is required by the individual success criteria and allow authors to better address the guidelines. Some advisory techniques address accessibility barriers that are not covered by the testable success criteria. Where common failures are known, these are also documented. See also <a href="http://www.w3.org/TR/UNDERSTANDING-WCAG20/intro.html#introduction-layers-techs-head">Sufficient and Advisory Techniques in Understanding <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0</a>. (Source: <a href="http://www.w3.org/TR/WCAG20/#intro-layers-guidance">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0, <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 Layers of Guidance</a>.)</p> </dd> <dt id="technology"><strong>technology (Web content)</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">technologie Web</span></em>)</dt> <dd> <p><a href="http://www.w3.org/TR/WCAG20/#mechanismdef">Mechanism</a> for encoding instructions to be rendered, played or executed by <a href="http://www.w3.org/TR/WCAG20/#useragentdef">user agents</a></p> <p><em>Note 1:</em> As used in these guidelines "Web Technology" and the word "technology" (when used alone) both refer to Web Content Technologies.</p> <p><em>Note 2:</em> Web content technologies may include markup languages, data formats, or programming languages that authors may use alone or in combination to create end-user experiences that range from static Web pages to synchronized media presentations to dynamic Web applications.</p> <p><em>Example:</em> Some common examples of Web content technologies include <abbr title="Hypertext Markup Language">HTML</abbr> , <abbr title="Cascading Style Sheet">CSS</abbr>, <abbr title="Scalable Vector Graphic">SVG</abbr>, <abbr title="Portable Network Graphic">PNG</abbr>, <abbr title="Portable Document Format">PDF</abbr>, Flash, and JavaScript.</p> <p>(Source: <a href="http://www.w3.org/TR/WCAG20/#technologydef">Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0, Appendix A: Glossary</a>.)</p> </dd> <dt id="videocontent"><strong>video content provided exclusively for reuse by media for broadcast purposes</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">contenu vidéo fourni exclusivement pour être réutilisé et diffusé par les médias</span></em>)</dt> <dd> <p>Video content provided exclusively for reuse by media for broadcast purposes (e.g. B-roll, etc)</p> <p>The video content must be clearly identified as being provided exclusively for reuse by media for broadcast purposes.</p> </dd> <dt id="webpage"><strong>Web page</strong> (<em><span xml:lang="fr-CA" lang="fr-CA">page Web</span></em>)</dt> <dd> <p>A non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a <a href="http://www.w3.org/TR/WCAG20/#useragentdef">user agent</a></p> <p><em>Note 1:</em> Although any "other resources" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.</p> <p><em>Note 2:</em> For the purposes of conformance with these guidelines, a resource must be "non-embedded" within the scope of conformance to be considered a Web page.</p> <p>For further information and examples please consult: <a href="http://www.w3.org/TR/WCAG20/#webpagedef">Web page, Web Content Accessibility Guidelines (<abbr title="Web Content Accessibility Guidelines">WCAG</abbr>) 2.0, Appendix A: Glossary</a></p> </dd> </dl> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="appB">Appendix B: List of Exclusions: Published August 1, 2011</h2></summary><div class="pol-content"> <p><em>The following exclusions from specific requirements have been put in place for a period of time and will be updated annually as technology advances. Exclusions include: </em></p> <table class="rpp widthFull"> <tr> <th class="alignTop" id="t1h1"><p><strong>Web content</strong></p> </th> <th class="alignTop" id="t1h2"><p><strong>Requirements</strong></p> </th> </tr> <tr> <td class="alignTop" headers="t1h1"><p>Complex maps (text alternatives)</p> </td> <td class="alignTop" headers="t1h2"><p><abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 Success Criterion 1.1.1 Non-text content</p> </td> </tr> <tr> <td class="alignTop" headers="t1h1">Live Video Captions (closed captions)</td> <td class="alignTop" headers="t1h2"><abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 Success Criterion 1.2.4 Captions (Live)</td> </tr> <tr> <td class="alignTop" headers="t1h1">Audio Description (prerecorded video) except where the video provides information related to health and safety of Canadians </td> <td class="alignTop" headers="t1h2"><abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 Success Criterion 1.2.5 Audio Description </td> </tr> </table> <p>Exclusions for a 10 business day grace period:</p> <ul> <li>Pre-recorded videos have a 10 business day grace period from time of publication to when closed captions and transcription of videos must be provided.</li> </ul> <p>Live Video Captions exclusions refer to closed captioning and transcription of live video</p> <p>Audio Description (prerecorded Videos) are only required for videos that relate to health and safety of Canadians; for remaining prerecorded videos, audio description is not required.</p> <p>Complex maps: A map that associates information with one or more locations that cannot be represented by postal addresses or proper names such as intersections, landmarks, cities, or regions. An example of a complex map is one that shows the location and intensity of precipitation detected by a RADAR network.</p> <p>Two clarifications</p> <ul> <li>"Essential" images of text are defined as logos, brand names and advertisements for government initiatives and marketing campaigns. As per <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0, these "essential" images of text are not required to meet <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 Success Criterion 1.4.5 Images of Text.</li> <li><abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0 allows multiple versions of content (including videos) to be made available on websites and Web applications; however there must be at least one version (conforming alternate version) that complies with <abbr title="Web Content Accessibility Guidelines">WCAG</abbr> 2.0. </li> </ul> </div></details> <details class="pol-sec"><summary onclick="_gaq.push(['_trackEvent', 'policy suite', 'open policy', 'http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=23601']);"><h2 id="appC">Appendix C: Potential corrective actions, including consequences</h2></summary><div class="pol-content"> <p>Recognizing that the appropriate response in instances of non-compliance must be examined on a case by case basis, the following scenarios include a non-exhaustive list of examples of corrective actions that may be taken in cases of non-compliance.</p> <h3>Scenario 1: Compliance scores are 95% or higher as assessed in 2013 and thereafter as per Treasury Board Secretariat (TBS) reporting requirements<a href="#ftn1"><span class="wb-invisible"> See footnote </span><sup>**</sup></a></h3> <p>Potential Corrective Actions (undertaken by deputy head or delegate):</p> <ul> <li>Develop strategy for reaching 100% compliance score</li> <li>Reduce Redundant, Outdated & Trivial Web pages</li> <li>Archive Web pages, where applicable</li> <li>Implement Web Experience Toolkit</li> <li>Participate in government-wide collaboration to address common challenges</li> </ul> <p>Potential Corrective Actions (undertaken by Treasury Board Secretariat):</p> <ul> <li>Provide guidance</li> <li>Lead development of the Web Experience Toolkit and facilitate government-wide collaboration</li> </ul> <h3>Scenario 2: Compliance scores are 90% to 94% as assessed in 2013 and thereafter as per <abbr title="Treasury Board Secretariat of Canada">TBS</abbr> reporting requirements<a href="#ftn1"><span class="wb-invisible"> See footnote </span><sup>**</sup></a></h3> <p>Potential Corrective Actions (undertaken by deputy head or delegate):</p> <ul> <li>All potential corrective actions in Scenario 1</li> <li>Senior Departmental Official (SDO) commits to corrective actions in writing to <abbr title="Treasury Board Secretariat of Canada">TBS</abbr>, via the Government of Canada Chief Information Officer</li> </ul> <p>Potential Corrective Actions (undertaken by Treasury Board Secretariat):</p> <ul> <li>All potential corrective actions in Scenario 1</li> <li>Government of Canada Chief Information Officer requires Senior Departmental Official to commit to corrective actions in writing to <abbr title="Treasury Board Secretariat of Canada">TBS</abbr> and report back on the results achieved</li> </ul> <h3>Scenario 3: Compliance scores are 85% to 89% as assessed in 2013 and thereafter as per <abbr title="Treasury Board Secretariat of Canada">TBS</abbr> reporting requirements<a href="#ftn1"><span class="wb-invisible"> See footnote </span><sup>**</sup></a></h3> <p>Potential Corrective Actions (undertaken by deputy head or delegate):</p> <ul> <li>All potential corrective actions in Scenario 1 and 2</li> <li>Deputy Head commits to corrective actions in writing to <abbr title="Treasury Board Secretariat of Canada">TBS</abbr>, that could include<ul> <li>Ensuring effective controls in order that SDO has authority and span of control to achieve compliance</li> <li>Reorganizing Web publishing activities</li> </ul> </li> </ul> <p>Potential Corrective Actions (undertaken by Treasury Board Secretariat):</p> <ul> <li>All potential corrective actions in Scenario 1 and 2</li> <li>TB Secretary to require deputy heads to commit to corrective actions in writing to <abbr title="Treasury Board Secretariat of Canada">TBS</abbr> and report back on the results achieved</li> </ul> <h3>Scenario 4: Compliance scores are 84% or lower as assessed in 2013 and thereafter as per <abbr title="Treasury Board Secretariat of Canada">TBS</abbr> reporting requirements<a href="#ftn1"><span class="wb-invisible"> See footnote </span><sup>**</sup></a></h3> <p>Potential Corrective Actions (undertaken by deputy head or delegate):</p> <ul> <li>All potential corrective actions in Scenarios 1, 2 and 3</li> </ul> <p>Potential Corrective Actions (undertaken by Treasury Board Secretariat):</p> <ul> <li>All potential corrective actions in Scenarios 1, 2 and 3</li> <li>Any other measure determined appropriate in the circumstances</li> </ul> <p id="ftn1">** Regardless of overall compliance scores, the Treasury Board Secretariat may still take the action it deems appropriate in the case of a non-compliant website if that website provides, for instance, most important information and services for individuals and businesses.</p> </div></details> </div> </div> <div class="clearfix"></div> <section> <p class="mrgn-tp-lg text-center small"> © His Majesty the King in Right of Canada, represented by the President of the Treasury Board, 2017,<br />ISBN: 978-0-660-20381-2 </p> </section> <div class="btn-group mrgn-tp-md"> <a class="btn btn-default doc-exall" href="#" onclick="_gaq.push(['_trackEvent', 'policy suite', 'expand all', 'http://www.tbs-sct.canada.ca/pol/doc.aspx?id=23601']);" >Expand all</a> <a class="btn btn-default doc-coall" href="#" onclick="_gaq.push(['_trackEvent', 'policy suite', 'collapse all', 'http://www.tbs-sct.canada.ca/pol/doc.aspx?id=23601']);" >Collapse all</a> </div> </section> </div> <div class="clearfix"></div> </div> </div>  <div id="def-preFooter">  <div class="row pagedetails"> <div class="col-sm-6 col-lg-4 mrgn-tp-sm"> <a href="https://www.canada.ca/en/report-problem.html" class="btn btn-default btn-block">Report a problem or mistake on this page</a> </div> <div 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on","name":"video content provided exclusively for reuse by media for broadcast purposes","nameTranslation":"contenu vidéo fourni exclusivement pour être réutilisé et diffusé par les médias"},{"id":10994,"definition":"\u003cp\u003eIt is a version that:\u003c/p\u003e\u003col\u003e\u003cli\u003econforms at the designated level, and\u003c/li\u003e\u003cli\u003eprovides all of the same information and functionality in the same human language, and\u003c/li\u003e\u003cli\u003eis as up to date as the non-conforming content, and\u003c/li\u003e\u003cli\u003efor which at least one of the following is true:\u003col class=\"lower-alpha\"\u003e\u003cli\u003ethe conforming version can be reached from the non-conforming page via an accessibility-supported \u003ca href=\"http://www.w3.org/TR/WCAG20/#mechanismdef\" title=\"Definition of mechanism\"\u003emechanism\u003c/a\u003e, or\u003c/li\u003e\u003cli\u003ethe non-conforming version can only be reached from the conforming version, or\u003c/li\u003e\u003cli\u003ethe non-conforming version can only be reached from a conforming page that also provides a mechanism to reach the conforming version\u003c/li\u003e\u003c/ol\u003e\u003c/li\u003e\u003c/ol\u003e\u003cp\u003eFor further information and examples please consult the definition of \u003ca href=\"http://www.w3.org/TR/WCAG20/#conforming-alternate-versiondef\"\u003econforming alternate version on the \u003cabbr title=\"World Wide Web Consortium\"\u003eW3C\u003c/abbr\u003e Website\u003c/a\u003e\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"conforming alternate version (version de remplacement conforme)","nameTranslation":""},{"id":10996,"definition":"\u003cp\u003eWebsites and Web applications for which the Government of Canada is accountable.\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"Government of Canada Websites and Web applications","nameTranslation":"sites Web et applications Web du gouvernement du Canada"},{"id":6504,"definition":"Refers to the forum for the departmental CIO or his or her equivalent to participate in shared decision making by recommending government-wide information technology options to the Chief Information Officer of Canada. This forum also ensures that departments collectively support decisions made by the CIOC. Details on its operations can be found in the CIOC\u0027s \u003ca href=\"/cioscripts/committees/termsofref/toc-eng.asp?who=/cmt/cioc-cdpi/\u0026amp;id=106\"\u003eTerms of Reference\u003c/a\u003e.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"chief information officer council (cioc)","nameTranslation":"conseil des dirigeants principaux de l\u0027information (cdpi)"},{"id":6517,"definition":"Is planning, acquiring, building, implementing and operating IT assets, systems or services, measuring their performance and arranging their disposal.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"management of information technology","nameTranslation":"gestion des technologies de l\u0027information"},{"id":10998,"definition":"\u003cp\u003eThe content would not \u003ca href=\"http://www.w3.org/TR/WCAG20/#conformancedef\" title=\"definition: conformance\"\u003econform\u003c/a\u003e if that \u003ca href=\"http://www.w3.org/TR/WCAG20/#technologydef\" title=\"definition: technology (Web content)\"\u003etechnology\u003c/a\u003e is turned off or is not supported. (Source: \u003ca href=\"http://www.w3.org/TR/WCAG20/#reliedupondef\"\u003eWeb Content Accessibility Guidelines (\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e) 2.0, Appendix A: Glossary\u003c/a\u003e)\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"relied upon (technologies that are)","nameTranslation":"dépendre [des technologies]"},{"id":11000,"definition":"\u003cp\u003eFor each of the \u003cem\u003eguidelines\u003c/em\u003e and \u003cem\u003esuccess criteria\u003c/em\u003e in the \u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e 2.0 document itself, the working group has also documented a wide variety of \u003cem\u003etechniques\u003c/em\u003e. The techniques are informative and fall into two categories: those that are \u003cem\u003esufficient\u003c/em\u003e for meeting the success criteria and those that are \u003cem\u003eadvisory\u003c/em\u003e. The advisory techniques go beyond what is required by the individual success criteria and allow authors to better address the guidelines. Some advisory techniques address accessibility barriers that are not covered by the testable success criteria. Where common failures are known, these are also documented. See also \u003ca href=\"http://www.w3.org/TR/UNDERSTANDING-WCAG20/intro.html#introduction-layers-techs-head\"\u003eSufficient and Advisory Techniques in Understanding \u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e 2.0\u003c/a\u003e. (Source: \u003ca href=\"http://www.w3.org/TR/WCAG20/#intro-layers-guidance\"\u003eWeb Content Accessibility Guidelines (\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e) 2.0, \u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e 2.0 Layers of Guidance\u003c/a\u003e.)\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"sufficient and advisory techniques","nameTranslation":"techniques suffisantes et techniques recommandées"},{"id":6508,"definition":"Refers to a department or organization designated as a central supplier of particular services that support the requirements of departments. Common service organizations are listed in \u003ca href=\"/pol/doc-eng.aspx?id=12025\u0026amp;section=text#cha11\"\u003e\u003cem\u003eAppendix B of the Common Services Policy\u003c/em\u003e\u003c/a\u003e.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"common service organization","nameTranslation":"organisme de service commun"},{"id":11001,"definition":"\u003cp\u003e\u003ca href=\"http://www.w3.org/TR/WCAG20/#mechanismdef\"\u003eMechanism\u003c/a\u003e for encoding instructions to be rendered, played or executed by \u003ca href=\"http://www.w3.org/TR/WCAG20/#useragentdef\"\u003euser agents\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eNote 1:\u003c/em\u003e As used in these guidelines \"Web Technology\" and the word \"technology\" (when used alone) both refer to Web Content Technologies.\u003c/p\u003e\u003cp\u003e\u003cem\u003eNote 2:\u003c/em\u003e Web content technologies may include markup languages, data formats, or programming languages that authors may use alone or in combination to create end-user experiences that range from static Web pages to synchronized media presentations to dynamic Web applications.\u003c/p\u003e\u003cp\u003e\u003cem\u003eExample:\u003c/em\u003e Some common examples of Web content technologies include \u003cabbr title=\"Hypertext Markup Language\"\u003eHTML\u003c/abbr\u003e , \u003cabbr title=\"Cascading Style Sheet\"\u003eCSS\u003c/abbr\u003e, \u003cabbr title=\"Scalable Vector Graphic\"\u003eSVG\u003c/abbr\u003e, \u003cabbr title=\"Portable Network Graphic\"\u003ePNG\u003c/abbr\u003e, \u003cabbr title=\"Portable Document Format\"\u003ePDF\u003c/abbr\u003e, Flash, and JavaScript.\u003c/p\u003e\u003cp\u003e(Source: \u003ca href=\"http://www.w3.org/TR/WCAG20/#technologydef\"\u003eWeb Content Accessibility Guidelines (\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e) 2.0, Appendix A: Glossary\u003c/a\u003e.)\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"technology (Web content)","nameTranslation":"technologie Web"},{"id":6511,"definition":"Involves both technology infrastructure and IT applications. Technology infrastructure includes any equipment or system that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission or reception of data or information. IT applications include all matters concerned with the design, development, installation and implementation of information systems and applications to meet business requirements.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"information technology","nameTranslation":"technologies de l\u0027information"},{"id":10995,"definition":"\u003cp\u003eInformation and sensory experience to be communicated to the user by means of a \u003ca href=\"http://www.w3.org/TR/WCAG20/#useragentdef\"\u003euser agent\u003c/a\u003e, including code or markup that defines the content\u0027s \u003ca href=\"http://www.w3.org/TR/WCAG20/#structuredef\"\u003estructure\u003c/a\u003e, \u003ca href=\"http://www.w3.org/TR/WCAG20/#presentationdef\"\u003epresentation\u003c/a\u003e, and interactions (Source: \u003ca href=\"http://www.w3.org/TR/WCAG20/#contentdef\"\u003eWeb Content Accessibility Guidelines (\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e) 2.0, Appendix A: Glossary\u003c/a\u003e.)\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"content (Web content)","nameTranslation":"contenu Web"},{"id":6514,"definition":"Refers to the process and actions involved in making decisions on IT management.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"it decision making","nameTranslation":"prise de décisions en matière de ti"},{"id":10993,"definition":"\u003cp\u003eA Web page that is:\u003c/p\u003e\u003cul\u003e\u003cli\u003emaintained for reference, research or recordkeeping purposes;\u003c/li\u003e\u003cli\u003enot altered or updated after the date of archiving; and\u003c/li\u003e\u003cli\u003estored in a digital repository.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eAn archived Web page may be provided on the web, but must be clearly identified as being archived.\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"archived Web page","nameTranslation":"page Web archivée"},{"id":6519,"definition":"Is a database or structured document for users that is published by a service provider and includes a full description of individual IT services or, at a minimum, information on cost, quality and service levels. The service catalogue may also include service request processes and contact points.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"service catalogue","nameTranslation":"catalogue de services"},{"id":6513,"definition":"Refers to the ability of departments to operate in synergy through consistent IT management policies, practices, processes and technologies.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"interoperability","nameTranslation":"interopérabilité"},{"id":10999,"definition":"\u003cp\u003eFor each guideline, testable success criteria are provided to allow \u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e 2.0 to be used where requirements and conformance testing are necessary such as in design specification, purchasing, regulation, and contractual agreements. Additional information on \u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e levels can be found in \u003ca href=\"http://www.w3.org/TR/UNDERSTANDING-WCAG20/conformance.html#uc-levels-head\"\u003eUnderstanding Levels of Conformance\u003c/a\u003e and \u003ca href=\"http://www.w3.org/TR/WCAG20/#intro-layers-guidance\"\u003e\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e 2.0 Layers of Guidance\u003c/a\u003e.\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"success criteria","nameTranslation":"critères de succès"},{"id":6520,"definition":"Refers to cost estimating that assists senior management in making decisions on services. (See the TBS \u003ca href=\"/pol/doc-eng.aspx?id=12251\"\u003e\u003cem\u003eGuide to Costing\u003c/em\u003e\u003c/a\u003e)","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"service costing","nameTranslation":"établissement du coût des services"},{"id":6507,"definition":"Is a service provided by a common service organization.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"common service","nameTranslation":"service commun"},{"id":6521,"definition":"Is a service that is shared by more than one client.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"shared service","nameTranslation":"service partagé"},{"id":6506,"definition":"Stands for “Control Objectives for Information and related Technology” and represents a set of best practices that provide guidance for the management of IT processes. (Source: \u003ca href=\"http://www.itgi.org/\"\u003eIT Governance Institute\u003c/a\u003e)","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"cobit (cobit)","nameTranslation":""},{"id":6502,"definition":"Are a subclass of computer software that employs the capabilities of a computer directly and thoroughly for a task that the user wishes to perform.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"applications","nameTranslation":"applications"},{"id":6509,"definition":"Has the same meaning as in section 2 of the \u003cem\u003eFinancial Administration Act\u003c/em\u003e and includes all departments, agencies, branches and departmental corporations listed in Schedules I, I.1 and II of the Act.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"departments","nameTranslation":"ministères"},{"id":6515,"definition":"Are services that clients and end user recipients understand as IT service provider outputs. Services may be delivered by providers through one or more internal activities.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"it services","nameTranslation":"services de ti"},{"id":6522,"definition":"Is an entity that may be internal or external to the federal government, such as a citizen, business, service provider, service consumer, partner or employee, and has an interest in an IT service, project or organization or their related activities, resources or deliverables.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"stakeholder","nameTranslation":"intervenant"},{"id":6512,"definition":"Is the use of resources with the expectation of a future return, such as an increase in output, income or assets or the acquisition of knowledge or capacity.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"investment","nameTranslation":"investissement"},{"id":6501,"definition":"Is the work that is done to achieve an output, such as a product or service. It is a component of a program and may include several levels of activity (i.e., activity, subactivity and sub-subactivity) at the level of detail needed to manage a program and its services successfully.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"activity","nameTranslation":"activité"},{"id":11003,"definition":"\u003cp\u003eA non-embedded resource obtained from a single Uniform Resource Identifier (URI) using HTTP plus any other resources that are used in the rendering or intended to be rendered together with it by a \u003ca href=\"http://www.w3.org/TR/WCAG20/#useragentdef\"\u003euser agent\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eNote 1:\u003c/em\u003e Although any \"other resources\" would be rendered together with the primary resource, they would not necessarily be rendered simultaneously with each other.\u003c/p\u003e\u003cp\u003e\u003cem\u003eNote 2:\u003c/em\u003e For the purposes of conformance with these guidelines, a resource must be \"non-embedded\" within the scope of conformance to be considered a Web page.\u003c/p\u003e\u003cp\u003eFor further information and examples please consult: \u003ca href=\"http://www.w3.org/TR/WCAG20/#webpagedef\"\u003eWeb page, Web Content Accessibility Guidelines (\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e) 2.0, Appendix A: Glossary\u003c/a\u003e\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"Web page","nameTranslation":"page Web"},{"id":10997,"definition":"\u003cp\u003eSeries of user actions where each action is required in order to complete an activity.\u003c/p\u003e\u003cp\u003eFor further information and examples please consult the \u003ca href=\"http://www.w3.org/TR/WCAG20/#processdef\"\u003eWeb Content Accessibility Guidelines (\u003cabbr title=\"Web Content Accessibility Guidelines\"\u003eWCAG\u003c/abbr\u003e) 2.0, Appendix A: Glossary\u003c/a\u003e\u003c/p\u003e","instrumentId":23601,"instrumentTitle":"Web Accessibility, Standard on","name":"process","nameTranslation":"processus"},{"id":6518,"definition":"Refers to a means, administered by a program, of producing a final valued output that addresses one or more target group needs.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"service","nameTranslation":"service"},{"id":6503,"definition":"Are tangible and intangible items of value that have a life span beyond one year, whether they are Crown-owned, leased or accessed through other arrangements.","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"assets","nameTranslation":"biens"},{"id":6505,"definition":"Is the intended recipient of a service. Clients may be external to the federal government (e.g., citizens, businesses, non-Canadians and non-profit organizations) or internal to government (e.g., departments).","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"client","nameTranslation":"client"},{"id":6516,"definition":"Stands for “Information Technology Infrastructure Library” and represents a set of best practices that guide IT service management. (Source: \u003ca href=\"http://www.itil-officialsite.com/\"\u003eITIL\u003c/a\u003e)","instrumentId":15249,"instrumentTitle":"Information Technology, Directive on Management of","name":"itil","nameTranslation":"itil"}]</script> <script type="text/javascript" src="./scripts/ga/googleanalytics.js"></script> <noscript><iframe title="Google Tag Manager Canada" src="//www.googletagmanager.com/ns.html?id=GTM-MG4LMJ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-MG4LMJ');</script> <script type="text/javascript">_satellite.pageBottom();</script> </body> </html>