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Account Access | Recruiter Help
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class="visually-hidden">Dropdown menu, expand to explore help for other LinkedIn products</span> <li-icon size="large" type="hamburger-icon"></li-icon> </span> </button> <div class="dropdown__menu me-menu__dropdown-menu" data-test-selector="dropdown-menu" aria-hidden="true" tabindex="-1" id="me-menu-dropdown" role="dialog" aria-label="LinkedIn products menu" aria-modal autofocus="true"> <button id="me-menu-inert-toggle-close" class="me-menu__close dropdown__close plain-button desktop-excluded tablet-excluded" data-test-id="me-menu-close" type="button"> <li-icon size="large" type="cancel-icon"></li-icon> <span class="visually-hidden">Close menu</span> </button> <!----> <section class="me-menu__action-links" data-test-id="me-menu-action-links"> <!----> <!----> <div class="me-menu__action-link-group desktop-excluded tablet-excluded" data-test-id="me-menu-available-help-centers"> <h4 id="help-center-list-title" class="t-bold t-16 me-menu__section-header"> Get help with: </h4> <ul aria-labelledby="help-center-list-title"> <li> <a class="me-menu__action-link t-14 " href="/help/linkedin?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> LinkedIn </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/billing?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Corporate Billing </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/learning?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Learning </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/lms?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Marketing Solutions </a> </li> <li> <a class="me-menu__action-link t-14 me-menu__action-link--selected" href="/help/recruiter?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option" aria-current="page"> Recruiter </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/sales-navigator?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Sales Navigator </a> </li> <li> <a class="me-menu__action-link t-14 " href="/help/talent-insights?trk=help_me_menu" rel="noopener nofollow" data-test-selector="help-center-option"> Talent Insights </a> </li> </ul> </div> <a class="me-menu__action-link t-14" href="https://www.linkedin.com/recruiter?trk=help_me_menu" rel="noopener nofollow" data-test-id="me-menu-associated-product"> Go to Recruiter </a> </section> <a class="artdeco-button artdeco-button--primary" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Frecruiter%2Ftopic%2Fa151002&trk=help_me_menu" data-test-id="me-menu-sign-in"> Sign in </a> </div> </div> <a class="site-navigation__sign-in artdeco-button artdeco-button--2 artdeco-button--secondary artdeco-button--inverse mobile-excluded" href="https://www.linkedin.com/checkpoint/lg/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fhelp%2Frecruiter%2Ftopic%2Fa151002" data-test-id="sign-in-button">Sign in</a> </nav> </div> </header> <main role="main" tabindex="-1" id="a11y-main" class="layout layout--one-column" aria-label="Help content" data-inert-toggle-target="me-menu-inert-toggle-target"> <div class="topic-page" data-test-selector="topic-page-container"> <div class="page-heading" data-test-selector="heading-container"> <div class="page-width-content"> <h2 class="page-heading__title t-black t-24 t-bold" data-test-selector="heading-title"> Tagged in “Account Access” </h2> <span class="t-14 t-black--light" data-test-selector="article-count">17 articles</span> </div> </div> <div class="page-width-content topic-page__content"> <section class="body-content"> <ul class="topic-page__list"> <li> <article class="article-preview" aria-labelledby="article-preview-title" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a1427042" class="article-preview__link t-16" data-test-selector="article-preview-link"> Sign-in security prompt for two-step verification </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Data and Privacy and Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> LinkedIn is committed to account safety and security, and provides features to help ensure your account is always secure. One such feature is two-step verification. Enabling two-step verification can greatly reduce unauthorized access to most… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-1" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-1" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a460987" class="article-preview__link t-16" data-test-selector="article-preview-link"> License sharing in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Basics and Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Recruiter accounts are meant to be used by a single user, on one device at a time. You may receive a notification or restriction if we believe that your Recruiterlicense is being shared with another user:An acknowledgement page will be displayed… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-2" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-2" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a414550" class="article-preview__link t-16" data-test-selector="article-preview-link"> Two-Step verification in Recruiter FAQ </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access and Data and Privacy </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Two-step verification requires a user to use more than one form of verification to access a LinkedIn Recruiter account and can greatly reduce unauthorized access to sensitive information such as InMail, seat assignments, and job postings.Learn… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-3" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-3" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a414548" class="article-preview__link t-16" data-test-selector="article-preview-link"> Two-step verification in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Data and Privacy and Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Two-step verification (2FA) is a type of Multi-Factor Authentication (MFA) that requires a person to use more than one form of verification to access an account, usually by "knowing something" such as a password and by "having something" such as a… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-4" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-4" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a416584" class="article-preview__link t-16" data-test-selector="article-preview-link"> Troubleshoot two-step verification in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access and Troubleshoot </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> If you’re experiencing issues with turning on two-step verification in LinkedIn Recruiter, we recommend completing the following steps. If you receive an error message when entering your two-step verification code: If you don’t receive a two-step… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-5" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-5" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a1347782" class="article-preview__link t-16" data-test-selector="article-preview-link"> Next steps to close a LinkedIn account </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Settings, Account Settings, and Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> We can’t close your account yet. It looks like something needs to be resolved before we can close your account. Your LinkedIn account is currently associated with a LinkedIn enterprise account. This could be because you have previously purchased or… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-6" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-6" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a569729" class="article-preview__link t-16" data-test-selector="article-preview-link"> Project-level permissions in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access, Manage Users, Admin, Projects, and Admin Center License Management </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Project Creators can add collaborators with varying access to their projects in the Project settings tab of their project. Admins can invite a member to a public or private project. A public project is a project that is visible to all members of… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-7" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-7" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a1377116" class="article-preview__link t-16" data-test-selector="article-preview-link"> No access to email address </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Basics and Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> If you no longer use or have access to the email address used to join LinkedIn, we suggest first trying to sign in with a secondary email address or phone number associated with your account. You can sign in with any email address or phone number… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-8" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-8" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a1376109" class="article-preview__link t-16" data-test-selector="article-preview-link"> Repeatedly asked to sign in </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> If you're continually prompted to sign in without successfully accessing your account, the issue could be related to the date and time setting on your computer. Often times, correcting this setting will resolve your login issue. It may also be a… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-9" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-9" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a1382101" class="article-preview__link t-16" data-test-selector="article-preview-link"> Reset your password </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> You can reset your password on the Sign in page. You may be asked for a two-step verification code if you have it enabled on your account. You may also be prompted for additional challenges for added security for your account. These challenges… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-10" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-10" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a418129" class="article-preview__link t-16" data-test-selector="article-preview-link"> Cancel your Recruiter account </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> We're sorry to hear you want to cancel your LinkedIn Recruiter account. Services purchased under LinkedIn Order Forms are non-cancelable and non-refundable, except as provided in the LinkedIn Subscription Agreement (LSA). For more information… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-11" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-11" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a413562" class="article-preview__link t-16" data-test-selector="article-preview-link"> Available roles in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access and Admin </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> Licenses and permissions are combined to create roles for users. The sections below highlight the available roles that can be assigned on LinkedIn Recruiter. View the capabilities granted with each role and about the license and permission(s) types… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-12" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-12" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a416530" class="article-preview__link t-16" data-test-selector="article-preview-link"> Dashboard Manager Admin role in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Admin and Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> The Dashboard Manager Admin role includes the Hiring Project Creator license. It’s coupled with the Product Settings admin and Account Center admin permissions. The Dashboard Manager Admin role in LinkedIn Recruiter can: Related tasksSign in to… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-13" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-13" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a1377054" class="article-preview__link t-16" data-test-selector="article-preview-link"> Troubleshoot sign in issues in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> If you're having trouble signing in to your Recruiter account, try these email-related troubleshooting tips: Learn moreBasic troubleshooting tipsEmail address is already registeredMerge or close duplicate accountsVerify your email address on… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-14" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-14" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a5962548" class="article-preview__link t-16" data-test-selector="article-preview-link"> Access your Account overview page in Recruiter </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> You can access details related to your license and permissions in LinkedIn Recruiter to help you understand what you can do in Recruiter. The Account overview page lists your license type, permissions, and admins on your contract. You can also… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-15" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-15" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a415551" class="article-preview__link t-16" data-test-selector="article-preview-link"> Set up Single Sign-on (SSO) for Recruiter and Talent Insights </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access and SSO </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> As an admin, you can set up Single Sign-on (SSO) on your LinkedIn Recruiter or LinkedIn Talent Insights contract. This lets your company's employees sign in to supported LinkedIn applications using their corporate credentials. This allows you to:… </p> </article> </li> <li> <article class="article-preview" aria-labelledby="article-preview-title-16" data-test-selector="article-preview-article"> <header class="article-preview__header"> <h3 id="article-preview-title-16" class="article-preview__title" data-test-selector="article-preview-title"> <a href="/help/recruiter/answer/a412172" class="article-preview__link t-16" data-test-selector="article-preview-link"> Toggle between your Recruiter and personal LinkedIn accounts </a> </h3> <p class="article-preview__topics t-12 t-black--light" data-test-selector="article-preview-topics"> Account Access </p> </header> <p class="article-preview__excerpt t-14" data-test-selector="article-preview-excerpt"> You can use both your LinkedIn Recruiter account and your personal LinkedIn account at the same time. Your Recruiter account is meant for all of your recruiting efforts, and your personal LinkedIn account allows you to build and maintain your… </p> </article> </li> </ul> </section> </div> </div> </main> <div class="placeholder " id="toasts__wormhole" data-inert-toggle-target="me-menu-inert-toggle-target"> </div> <footer class="global-footer" data-inert-toggle-target="me-menu-inert-toggle-target" data-component-selector="global-footer" data-test-id="global-footer" role="contentinfo"> <div class="global-footer__upper-row-wrapper"> <div class="page-width-content"> <ul class="global-footer__upper-row-items t-12 t-black"> <li class="global-footer__upper-row-item global-footer__logo"> <a class="global-footer__upper-row-item-link" href="https://www.linkedin.com"> <li-icon size="14dp" color="brand" tabindex="-1" aria-hidden="true" type="linkedin-logo"></li-icon> <span class="visually-hidden">LinkedIn</span> </a> </li> <li class="global-footer__upper-row-item "> <a class="global-footer__upper-row-item-link" data-test-id="footer-contact-us" href="https://www.linkedin.com/help/recruiter/solve"> Contact us </a> </li> <!----><!----> <!----> <!----> <li class="global-footer__upper-row-item global-footer__language-switcher-wrapper"> <form action method="GET" class="language-switcher__form"> <!----> <label class="language-switcher__select-label"> <span class="visually-hidden">Select a language. 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