CINXE.COM
Remote User Support Software for resolving technical issues swiftly
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.site-above-footer-wrap, .site-primary-footer-wrap, .site-below-footer-wrap { border: 0 hidden transparent !important; } table { border: 0 hidden !important; padding: 0 !important; margin: 0 !important; } table th, table td { border-left: 0 hidden !important; border-right: 0 hidden !important; } table th, table td, table thead { border-color: #abb8c3 !important; border-bottom-color: #abb8c3 !important; } body .is-layout-flex { gap: 3rem; } a.wp-block-button__link { border-radius: 6px; } .full-height { height: 100%; } .has-small-font-size { font-size: 14px !important; } .has-medium-font-size { font-size: 18px !important; } .has-large-font-size { font-size: 26px !important; } .has-x-large-font-size { font-size: 34px !important; } .ast-sticky-header-shrink .ast-primary-header-bar.ast-header-sticked .site-primary-header-wrap { min-height:76px !important; } .ast-sticky-shrunk .main-header-menu .sub-menu .menu-link { padding-top: inherit; padding-bottom: inherit; } html body { --wp--custom--ast-content-width-size: 1400px; } .site-above-footer-wrap[data-section="section-above-footer-builder"] .ast-builder-grid-row { padding: 0 !important; margin: 0 !important; } .wp-block-button { border-radius: 6px; } .has-cyan-bluish-gray-background-color.wp-element-button { border: 0px hidden; } .uagb-button__link, .wp-block-button__link { min-width: 140px; } @media (min-width: 1201px) { .main-header-menu .sub-menu { border-radius: 8px; padding: 0.66rem 0rem; box-shadow: 0px 3px 5px #999 !important; } } .red-button .mb-text, .grey-button .mb-text { font-family: "IBM Plex Sans", sans-serif !important; font-weight: bold !important; line-height: 10px !important; min-width: 140px; } .red-button:not(.not-uppercase) .mb-text, .grey-button:not(.not-uppercase) .mb-text { text-transform: uppercase !important; } .maxbutton.not-full-width { width: auto !important; } .wp-block-uagb-container .maxbutton { width: auto; } #main .wp-block-image.border-shadow > img, #main .wp-block-uagb-image.border-shadow > .wp-block-uagb-image__figure > img { border-radius: 6px; box-shadow: 0px 3px 5px #333; } .lightweight-accordion-title > * { font-weight: bold !important; display: inline; } .row { display: flex; } .row .col { flex: 1; } .row .col:last-child { margin-left: 0.1em; } /* Accordion styles */ .tabs { overflow: hidden; } .tab { width: 100%; color: black; overflow: hidden; margin-bottom: 1rem; } .tab-label { display: flex; justify-content: space-between; padding: 1em; font-weight: bold; cursor: pointer; border-top-left-radius: 6px; border-top-right-radius: 6px; background: white; } .tab-label:hover { } .tab-label::after { content: "❯"; width: 1em; height: 1em; text-align: center; transition: all 0.35s; } .tab-content { max-height: 0; padding: 0 1em; color: #2c3e50; background: white; transition: all 0.35s; } .tab-close { display: flex; justify-content: flex-end; padding: 1em; font-size: 0.75em; background: #2c3e50; cursor: pointer; } .tab-close:hover { background: #1a252f; } input:checked + .tab-label { } input:checked + .tab-label::after { transform: rotate(90deg); } input:checked ~ .tab-content { max-height: 100vh; padding: 1em; } .tabinator { background: transparent; } .tabinator h2 { text-align: center; margin-bottom: 20px; } .tabinator input { display: none; } .tabinator .tabinator-label { box-sizing: border-box; display: inline-block; padding: 0.5rem 1.25rem; color: #000; margin-bottom: 0; margin-right: 0.5rem; border: 1px solid #00263e; border-radius: 6px; } /*.tabinator .tabinator-label:before { content:''; display:block; width:100%; height:15px; background-color:#fff; position:absolute; bottom:-11px; left:0; z-index:10; }*/ .tabinator .tabinator-label:hover { color: #333; cursor: pointer; } .tabinator input:checked + .tabinator-label { position: relative; color: #00263e; background: #fff; border: 0 hidden; // border-bottom: 1px solid #fff; // border-radius: 5px 5px 0 0; } .tabinator input:checked + .tabinator-label:after { display: block; content: ''; position: absolute; top: 0; right: 0; bottom: 0; left: 0; } #content1, #content2, #content3, #content4 { display: none; } #tab1:checked ~ #content1, #tab2:checked ~ #content2, #tab3:checked ~ #content3, #tab4:checked ~ #content4 { display: block; margin-top: 1rem; } .astra-megamenu > li.menu-item-heading > a { border-bottom: 1px solid #d0d0d0 !important; padding-bottom: 6px !important; } .ast-builder-menu-1 li.menu-item > a:hover { background: #f0f0f0 !important; } .main-header-menu .menu-link, .main-header-menu>a { transition-duration: 0s !important; } .ast-builder-menu-1 .menu-item > .menu-link { padding-left: 0.0rem !important; padding-right: 1.2rem !important; } @media (max-width: 1200px) { #ast-desktop-header { display: none !important; } } @media (min-width: 1201px) and (max-width:1500px) { .ast-builder-menu-1 .menu-item > .menu-link { padding-right: 1.4vw !important; } .site-header-section>* { padding: 0 !important; } .ast-builder-menu-1 { width: 100%; align-content: flex-start; flex-direction: column; } .ast-builder-menu-1 .menu-item:last-of-type > .menu-link { padding-right: 0 !important; } header .ast-builder-grid-row { column-gap: 0; } [data-section='sidebar-widgets-header-widget-4'] { padding-right: 0 !important; } #ast-desktop-header .wp-block-polylang-language-switcher, #ast-desktop-header .wp-block-polylang-language-switcher *, .site-header .menu-text { font-size: clamp(14px, 1.2vw, 17px); } } .ast-builder-menu-1 .menu-item .menu-item > .menu-link { padding-left: 0.5rem !important; padding-right: 0.5rem !important; } .ast-desktop .astra-menu-animation-slide-down>.menu-item:hover>.sub-menu { transition: none !important } .ast-desktop .ast-mega-menu-enabled .astra-megamenu-li:hover .astra-megamenu { padding: 0.1rem; } .ast-desktop .ast-primary-header-bar .main-header-menu > .menu-item { background: transparent; } .ast-desktop.ast-sticky-header-shrink .ast-primary-header-bar.ast-header-sticked .main-header-menu > .menu-item, .ast-desktop.ast-sticky-header-shrink .ast-primary-header-bar.ast-header-sticked .main-header-menu > .menu-item:hover, .ast-builder-menu-1 li.menu-item > a:hover { background: transparent !important; } #ast-desktop-header [data-section="sidebar-widgets-header-widget-4"] { width: 216px; } #ast-desktop-header [data-section="sidebar-widgets-header-widget-4"], #ast-desktop-header [data-section="sidebar-widgets-header-widget-4"] > section, #ast-desktop-header [data-section="sidebar-widgets-header-widget-4"] > section > ul { height: 100%; } #ast-desktop-header .wp-block-polylang-language-switcher::before { content: ''; display: block; height: 20px; width: 20px; position: absolute; left: 1rem; top: 0.45rem; background: url('https://www.filewave.com/wp-content/uploads/2023/08/globe-with-meridians.svg') center center no-repeat; } #ast-desktop-header .wp-block-polylang-language-switcher { list-style: none; position: absolute; margin-top: 21px; padding: 0rem 5rem 0 2.5rem; overflow: inherit; max-width: 98px; top: 0; height: auto !important; } @media (max-width: 1200px){ body:not(.ast-primary-sticky-header-active) #ast-desktop-header .wp-block-polylang-language-switcher { margin-top: 17px; } } #ast-desktop-header .wp-block-polylang-language-switcher, #ast-desktop-header .wp-block-polylang-language-switcher * { transition: none !important; } @media (max-width: 1306px){ body.ast-primary-sticky-header-active #ast-desktop-header .wp-block-polylang-language-switcher { margin-top: 7px; } } .ast-primary-sticky-header-active #ast-desktop-header .main-header-bar { transition: none; } .ast-primary-sticky-header-active #ast-desktop-header .wp-block-polylang-language-switcher.active { box-shadow: 0px 3px 5px #999 !important; background: #fff; border-radius: 8px; } .ast-primary-sticky-header-active #ast-desktop-header .wp-block-polylang-language-switcher { margin-top: 7px; } .ast-primary-sticky-header-active #ast-desktop-header .wp-block-polylang-language-switcher::before { top: 1.2rem; } #ast-desktop-header .wp-block-polylang-language-switcher li { font-family: "IBM Plex Sans", sans-serif; font-size: 17px; font-style: normal; font-weight: 600; } #ast-desktop-header .wp-block-polylang-language-switcher li:not(.current-lang) { display: none; height: 1.6rem; } #ast-desktop-header .wp-block-polylang-language-switcher li.current-lang { cursor: pointer; user-select: none; height: 30px; margin-top: 3px; } #ast-desktop-header .wp-block-polylang-language-switcher li.current-lang::after { content: ' '; background: url('https://www.filewave.com/wp-content/uploads/2023/09/chevron-down-solid-1.svg'); background-repeat: no-repeat; width: 11px; height: 12px; display: block; left: 6.5rem; top: 0.65rem; position: absolute } .ast-primary-sticky-header-active #ast-desktop-header .wp-block-polylang-language-switcher li.current-lang::after { top: 1.2rem; } #ast-desktop-header .wp-block-polylang-language-switcher li a, #ast-desktop-header .wp-block-polylang-language-switcher li span { color: var(--ast-global-color-1); } #ast-desktop-header .wp-block-polylang-language-switcher li:hover a, #ast-desktop-header .wp-block-polylang-language-switcher li:focus a, #ast-desktop-header .wp-block-polylang-language-switcher li:hover span, #ast-desktop-header .wp-block-polylang-language-switcher li:focus span { color: var(--ast-global-color-2); } #ast-mobile-popup .wp-block-polylang-language-switcher { list-style: none; position: absolute; margin-top: 0; margin-left: 0; padding: 1rem 0.5rem 0.5rem 1.25rem; overflow: hidden; max-width: 98px; } #ast-mobile-popup .wp-block-polylang-language-switcher, #ast-mobile-popup .wp-block-polylang-language-switcher * { transition: none !important; } .ast-popup-nav-open #ast-mobile-popup .main-header-bar { transition: none; } .ast-popup-nav-open #ast-mobile-popup .wp-block-polylang-language-switcher.active { box-shadow: 0px 3px 5px #999 !important; background: #fff; border-radius: 8px; margin-left: 0.75rem; padding-left: 0.5rem; } #ast-mobile-popup .wp-block-polylang-language-switcher li { font-family: "IBM Plex Sans", sans-serif; font-size: 17px; font-style: normal; font-weight: 600; } #ast-mobile-popup .wp-block-polylang-language-switcher li:not(.current-lang) { display: none; } #ast-mobile-popup .wp-block-polylang-language-switcher li.current-lang { cursor: pointer; user-select: none; height: 30px; width: 30px; border: 1px solid; background: url('https://www.filewave.com/wp-content/uploads/2023/08/globe-with-meridians.svg') center center no-repeat; } #ast-mobile-popup .wp-block-polylang-language-switcher li.current-lang span { display: none; } #ast-mobile-popup .wp-block-polylang-language-switcher li a, #ast-mobile-popup .wp-block-polylang-language-switcher li span { color: var(--ast-global-color-1); } #ast-mobile-popup .wp-block-polylang-language-switcher li:hover a, #ast-mobile-popup .wp-block-polylang-language-switcher li:focus a, #ast-mobile-popup .wp-block-polylang-language-switcher li:hover span, #ast-mobile-popup .wp-block-polylang-language-switcher li:focus span { color: var(--ast-global-color-2); } #ast-mobile-popup .ast-header-button-1[data-section*="section-hb-button-"] .ast-builder-button-wrap .ast-custom-button { margin: 20px 0 0; } body.archive .ast-archive-description { max-width: none; } body.blog #content .ast-container , body.category #content .ast-container, body.archive #content .ast-container { flex-direction: column-reverse; padding: 0; max-width: 100%; display: flex; } body.blog #primary, body.category #primary, body.archive #primary { width: 100%; max-width: 1200px; align-self: center; padding-top: 2.6rem; padding-left: 3rem; padding-right: 3rem; border: 0 hidden; } @media (max-width: 767px) { body.blog #primary, body.category #primary, body.archive #primary { padding-left: 2rem; padding-right: 2rem; } } body.blog #primary #main .ast-row article:first-of-type, body.category #primary #main .ast-row article:first-of-type, body.archive #primary #main .ast-row article:first-of-type { width: 100%; } @media only screen and (min-width: 767px) { body.single-post #primary #main article .wp-block-video video { width: 65% !important; } body.single-post .entry-content img { max-width: 65%; } } body.blog #secondary, body.category #secondary, body.archive #secondary { width: 100%; border: 0 hidden !important; display: flex; justify-content: center; background: #0074f01c; margin: 0; padding-top: 1rem; padding-left: 0; } body.blog #secondary .sidebar-main, body.archive #secondary .sidebar-main { max-width: 1200px; align-self: baseline; flex-grow: 1; padding-bottom: 2.6rem; padding: 3rem; } @media (max-width: 767px) { body.blog #secondary .sidebar-main, body.category #secondary .sidebar-main, body.archive #secondary .sidebar-main { padding: 2rem; } } body.blog h2, body.blog .entry-content h2, body.archive h2, body.archive .entry-content h2 { text-transform: capitalize !important; text-transform: normal !important; } body.blog .entry-meta .posted-by, body.archive .entry-meta .posted-by { display: none; } @media (max-width: 767px) { .single-post .site-content > .ast-container { padding: 2rem; } #primary h1 { font-size: 2.4rem !important; } } body.archive .ast-author-box.ast-archive-description { display: flex; align-items: end; } @media (max-width: 921px) { body.archive .ast-author-box.ast-archive-description { justify-content: space-around; } } @media (max-width: 499px) { body.archive .ast-author-box.ast-archive-description { justify-content: space-between; align-items: start; } body.archive #primary .ast-author-box.ast-archive-description h1.ast-archive-title { font-size: 1.6rem !important; line-height: 3.5rem; } body.archive .ast-author-box.ast-archive-description .ast-author-avatar img { width: 60px !important; height: 60px !important; margin: 0 !important; } } body.blog .entry-meta, body.archive .entry-meta, blog.single-post .entry-meta, body.blog .entry-meta *, body.archive .entry-meta *, body.single-post .entry-meta * { color: #00263e; } body.single-post article.post:not(.ast-related-post) .entry-header .entry-meta { margin-top: 1rem !important; margin-bottom: 1rem !important; } body.blog .wp-block-categories-list, body.archive .wp-block-categories-list { display: block; } body.blog .wp-block-categories-list > li, body.archive .wp-block-categories-list > li { float: left; margin-right: 1rem; background: white; padding: 0.1rem 0.5rem; border-radius: 6px; margin-bottom: 0.5rem !important; } body.blog .entry-title, body.archive .entry-title { font-size: 24px; line-height: 1.3em; margin-bottom: 1rem; } body.single-post .entry-title { font-weight: 600; } body.blog .entry-content, body.archive .entry-content, body.single-post .entry-content p { line-height: 1.5rem; } @media (max-width: 780px) { body.blog #block-90, body.archive #block-90, body.single-post #block-90 { display: none; } } @media (min-width: 781px) { body.blog #block-91, body.archive #block-91, body.single-post #block-91 { display: none; } body.blog #block-87, body.archive #block-87, body.single-post #block-87 { display: none; } body.blog #block-88, body.archive #block-88, body.single-post #block-88 { display: none; } } body.single-post h2 { font-size: 24px; line-height: 1.3rem; } body.single-post h3 { font-size: 24px; line-height: 1.3rem; font-weight: 500; letter-spacing: -1px; } .site-above-footer-wrap[data-section="section-above-footer-builder"] { margin-bottom: -1px !important; } @media (max-width: 544px) { .ast-builder-menu-mobile .main-navigation .menu-item.menu-item-has-children > .ast-menu-toggle { top: 0px; } .main-header-menu .sub-menu { border-radius: 8px; padding: 0.66rem 0rem; box-shadow: none !important; } } @media only screen and (max-width: 767px) { .site-footer-above-section-1 { margin-bottom: 0 !important; } } @media (max-width: 976px) { .site-footer [data-section='sidebar-widgets-footer-widget-2'] > #block-22 > .wp-block-uagb-container { background-size: contain !important; } } @media (min-width: 768px) and (max-width: 921px) { .site-above-footer-wrap[data-section="section-above-footer-builder"].ast-footer-row-tablet-stack .site-footer-section { margin-bottom: 0px !important; } } .eb-gallery-img-wrapper.eb-image-gallery-0kkqnsv.grid .eb-gallery-img-content img { object-fit: contain; } .ast-mobile-popup-drawer.active .ast-mobile-popup-inner { background: white !important; color: black; } .ast-mobile-popup-drawer.active .menu-toggle-close { color: black !important; } .ast-builder-menu-mobile .main-navigation .main-header-menu .menu-item > .menu-link { color: black !important; } @media (max-width: 1440px) { .ast-builder-menu-mobile .main-navigation .main-header-menu .menu-item > .menu-link { color: var(--ast-global-color-5); padding-top: 20px; padding-bottom: 20px; padding-left: 20px; padding-right: 20px; } .header-widget-area[data-section="sidebar-widgets-header-widget-3"] { margin-top: 20px; margin-bottom: 20px; margin-left: 20px; margin-right: 20px; } } .ast-builder-menu-mobile .main-navigation .menu-item > .ast-menu-toggle { color: black !important; } .ast-builder-menu-mobile .main-navigation .menu-item.menu-item-has-children > .ast-menu-toggle { top: 0 !important; } .menu-item-type-custom { cursor: pointer; } .single-post .site-content > .ast-container { padding: 3rem; max-width: 900px; } @media (max-width: 767px) { .single-post .site-content > .ast-container { padding: 2rem; } #primary h1 { font-size: 2.4rem !important; } } img.avatar[src*="filewave_avatar"],img.avatar[src*="filewaveavatar"] { display: none; } @media (max-width: 761px) { #ast-mobile-header #block-47 > p { font-size: 0.8rem; } } @media (min-width: 762px) { #ast-desktop-header #block-47 > p, #ast-mobile-header #block-47 > p { font-size: 0.8rem; } } #header_banner_button a { padding: 0.4rem 0 !important; } .eb-tabs-nav .tabTitles li, .eb-tabs-nav .tabTitles li:hover { background: transparent !important; } .swiper-pagination { bottom: -0.5rem !important; } .swiper-pagination-bullet { width: 24px !important; min-width: 24px !important; height: 24px !important; min-height: 24px !important; border: solid 0.33rem rgba(255,255,255,0.93); } @media (max-width: 767px) { .swiper-pagination { bottom: -1.4rem !important; } .swiper-pagination-bullet { width: 48px !important; min-width: 48px !important; height: 48px !important; min-height: 48px !important; border: solid 0.66rem rgba(255,255,255,0.93); } } body.blog #secondary .hbspt-form, body.category #secondary .hbspt-form { background: #fff; border-radius: 9px; border: 1px solid #00263e; padding: 2rem; padding-bottom: 1.15rem; } body.blog #secondary .widget .wp-block-uagb-columns .wp-block-uagb-column:nth-child(2) > p, body.category #secondary .widget .wp-block-uagb-columns .wp-block-uagb-column:nth-child(2) > p { opacity: 0; visibility: hidden; padding: 0 !important; margin: 0 !important; } .awac-wrapper { margin-top: 2rem !important; margin-bottom: 2rem !important; } @media (min-width: 769px) { body.single-post article.post:not(.ast-related-post) .entry-header { position: relative; } body.single-post article.post:not(.ast-related-post) .entry-header .entry-title { max-width: 49.99%; float: left; margin-bottom: 10rem; } body.single-post article.post:not(.ast-related-post) .entry-header .entry-meta { float: left; max-width: 49.999%; position: absolute; top: 6rem; } body.single-post article.post:not(.ast-related-post) .entry-header .entry-meta > *{ float: left; clear: left; margin-bottom:0.5rem; } body.single-post article.post:not(.ast-related-post) .entry-header .post-thumb-img-content { max-width: 49.999%; float: right; } body.single-post article.post:not(.ast-related-post) .entry-content { float: left; } .awac-wrapper { margin-top: 4rem !important; margin-bottom: 4rem !important; } } .ast-related-post-title, .ast-related-post-title a { font-size: 24px !important; line-height: 2rem !important; } [data-section='sidebar-widgets-header-widget-4'] { padding: 0; padding-right: 7%; } #lang_choice_2 { -webkit-appearance: none; -moz-appearance: none; appearance: none; padding: 5px; background: url('https://www.filewave.com/wp-content/uploads/2023/08/globe-with-meridians.svg') white; background-size: contain; background-repeat: no-repeat; font-size: 0; line-height: 0; width: 45px; height: 45px; display: block; border: 1px solid black; } #lang_choice_2 option { font-size: 16px; line-height: 24px; } .header-ad-banner { display: none; } body.admin-bar #wfboxOverlay { display:none; } body.mec-events-template-default aside.widget { display: none !important; } .mec-events-gcal.mec-events-button { white-space: nowrap; } .mec-breadcrumbs { margin-top: 0 !important; } .single-mec-events .awac-wrapper { display: none !important; } .single-mec-events .mec-events-meta-group-countdown { padding: 1rem !important; } .single-mec-events .mec-single-event-description > p { font-size: 1rem !important; font-weight: 400 !important; } @media (max-width: 1199px) { .mec-container { padding: 0 !important; } .row.mec-single-event { flex-wrap: wrap !important; } .mec-breadcrumbs { margin-top: 1rem; } } .page-id-17185 #ast-scroll-top, .post-type-archive-mec-events #ast-scroll-top { display: none !important } .mec-event-article { height: 95%; } .mec-totalcal-view .mec-totalcalview-selected { color: var(--ast-global-color-8) !important; } .mec-event-loc-place { color: var(--ast-global-color-4) !important; display: flex; flex-direction: row; align-content: flex-start; justify-content: flex-start; align-items: center; } .mec-sl-location-pin { margin-right: 0.5rem; } .mec-shortcode-virtual-badge { display: inline-flex; flex-direction: row; align-content: flex-start; justify-content: flex-start; align-items: center; padding-top: 3px !important; } .mec-shortcode-virtual-badge .mec-sl-camrecorder { margin-bottom: 1px !important; } .mec-month-container .mec-shortcode-virtual-badge { display: flex; top: 0 !important; } .mec-month-container .mec-shortcode-virtual-badge .mec-sl-camrecorder { margin-bottom: 0px !important; } .mec-month-container .mec-shortcode-virtual-badge span { line-height: 15px !important; } .mec-month-container .mec-monthly-tooltip.event-single-link-simple { display: flex; flex-direction: column; row-gap: 2px; } .mec-event-list-standard .mec-local-time-details { padding-left: 0; } @media (max-width: 996px) { .mec-month-container .mec-shortcode-virtual-badge { display: flex; align-items: flex-start; justify-content: flex-start; } .mec-month-container .mec-shortcode-virtual-badge .mec-sl-camrecorder { margin-top: 2px !important; } } @media (max-width: 768px) { .mec-event-grid-modern > .row { display: flex; flex-direction: column; flex-wrap: wrap; } } @media (min-width: 782px) and (max-width: 1200px) { .mec-search-form { min-height: 280px !important; } } @media (max-width: 700px) { .mec-event-list-standard .mec-event-footer { display: flex; flex-direction: column; flex-wrap: wrap; align-content: flex-start; justify-content: flex-start; align-items: flex-start; gap: 1rem; } .mec-event-list-standard .mec-event-footer .mec-event-sharing-wrap { position: relative; left: 0; } .mec-event-list-standard .mec-event-footer .mec-events-progress-bar { position: relative; } .mec-event-list-standard .mec-event-footer .mec-events-progress-bar progress { width: 47vw; } .mec-event-list-standard .mec-event-footer .mec-booking-button { position: relative; left: 0; top: 0; } } .mec-event-info-desktop { padding-left: 0 !important; padding-right: 0 !important; } .site-primary-header-wrap .wp-block-polylang-language-switcher.active { background: white !important; padding-bottom: 1rem !important; border-bottom-left-radius: 5px !important; border-bottom-right-radius: 5px !important; border-top-left-radius: 3px !important; border-top-right-radius: 3px !important; } #block-22 > .wp-block-uagb-container { background-image: none !important; } /*.wp-block-polylang-language-switcher .lang-item-fr, .wp-block-polylang-language-switcher .lang-item-it, 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231, 255, 0.1);--mec-fluent-main-color-rgba-4: rgba(173, 231, 255, 0.2);--mec-fluent-main-color-rgba-5: rgba(173, 231, 255, 0.7);--mec-fluent-main-color-rgba-6: rgba(173, 231, 255, 0.7);--mec-fluent-bold-color: #00acf8;--mec-fluent-bg-hover-color: #ebf9ff;--mec-fluent-bg-color: #f5f7f8;--mec-fluent-second-bg-color: #d6eef9;}</style><style>.mec-tooltip-event-time{ display:none; }</style></head> <body itemtype='https://schema.org/WebPage' itemscope='itemscope' class="page-template-default page page-id-3118 page-child parent-pageid-12894 wp-custom-logo mec-theme-astra gspbody gspb-bodyfront ast-desktop ast-plain-container ast-no-sidebar astra-4.8.7 group-blog ast-single-post ast-inherit-site-logo-transparent ast-hfb-header ast-fluid-width-layout ast-sticky-main-shrink ast-sticky-header-shrink ast-inherit-site-logo-sticky ast-sticky-custom-logo ast-primary-sticky-enabled ast-normal-title-enabled astra-addon-4.8.7"> <!-- GTM Container placement set to automatic --> <!-- Google Tag Manager 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ast-builder-layout-element site-header-focus-item" data-section="section-hb-menu-1"> <div class="ast-main-header-bar-alignment"><div class="main-header-bar-navigation"><nav class="site-navigation ast-flex-grow-1 navigation-accessibility site-header-focus-item" id="primary-site-navigation-desktop" aria-label="Site Navigation: Primary Menu" itemtype="https://schema.org/SiteNavigationElement" itemscope="itemscope"><div class="main-navigation ast-inline-flex"><ul id="ast-hf-menu-1" class="main-header-menu ast-menu-shadow ast-nav-menu ast-flex submenu-with-border astra-menu-animation-slide-down stack-on-mobile ast-mega-menu-enabled"><li id="menu-item-3057" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3057"><a aria-expanded="false" data-ps2id-api="true" class="menu-link"><span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" x="0px" y="0px" 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id="menu-item-2920" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2920"><a href="https://www.filewave.com/unified-endpoint-management-solution/" data-ps2id-api="true" class="menu-link"><span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" x="0px" y="0px" width="26px" height="16.043px" viewBox="57 35.171 26 16.043" enable-background="new 57 35.171 26 16.043" xml:space="preserve"> <path d="M57.5,38.193l12.5,12.5l12.5-12.5l-2.5-2.5l-10,10l-10-10L57.5,38.193z"/> </svg></span><span class="menu-text">What is UEM?</span></a></li> <li id="menu-item-3664" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3664"><a href="https://www.filewave.com/mobile-device-management-software/" data-ps2id-api="true" class="menu-link"><span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" 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id="menu-item-3991" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3991"><a href="https://www.filewave.com/history/" data-ps2id-api="true" class="menu-link"><span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" x="0px" y="0px" width="26px" height="16.043px" viewBox="57 35.171 26 16.043" enable-background="new 57 35.171 26 16.043" xml:space="preserve"> <path d="M57.5,38.193l12.5,12.5l12.5-12.5l-2.5-2.5l-10,10l-10-10L57.5,38.193z"/> </svg></span><span class="menu-text">About Us</span></a></li> <li id="menu-item-3052" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3052"><a href="https://www.filewave.com/careers/" data-ps2id-api="true" class="menu-link"><span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" x="0px" y="0px" width="26px" height="16.043px" viewBox="57 35.171 26 16.043" enable-background="new 57 35.171 26 16.043" xml:space="preserve"> <path d="M57.5,38.193l12.5,12.5l12.5-12.5l-2.5-2.5l-10,10l-10-10L57.5,38.193z"/> </svg></span><span class="menu-text">Careers</span></a></li></ul> </li><li id="menu-item-2938" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2938 astra-megamenu-li custom-width-mega"><a aria-expanded="false" data-ps2id-api="true" class="menu-link"><span class="ast-icon icon-arrow"><svg class="ast-arrow-svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" x="0px" y="0px" width="26px" height="16.043px" viewBox="57 35.171 26 16.043" enable-background="new 57 35.171 26 16.043" xml:space="preserve"> <path d="M57.5,38.193l12.5,12.5l12.5-12.5l-2.5-2.5l-10,10l-10-10L57.5,38.193z"/> </svg></span><span class="menu-text">Solutions</span><span role="application" class="dropdown-menu-toggle 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menu-item-type-post_type menu-item-object-page menu-item-3204"><a href="https://www.filewave.com/product-features/device-management-software/" data-ps2id-api="true" class="menu-link">Device Management</a></li> <li id="menu-item-3206" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3206"><a href="https://www.filewave.com/product-features/software-provisioning-deployment-tool/" data-ps2id-api="true" class="menu-link">Provision and Deploy</a></li> <li id="menu-item-3241" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3241"><a href="https://www.filewave.com/product-features/software-distribution-platform/" data-ps2id-api="true" class="menu-link">Software Distribution </a></li> <li id="menu-item-3205" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3205"><a href="https://www.filewave.com/product-features/patch-management-software/" data-ps2id-api="true" class="menu-link">Patch Management</a></li> <li id="menu-item-3208" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3208"><a href="https://www.filewave.com/product-features/self-healing-technology/" data-ps2id-api="true" class="menu-link">Self-Healing</a></li> <li id="menu-item-3207" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-3118 current_page_item menu-item-3207"><a href="https://www.filewave.com/product-features/remote-support-software/" aria-current="page" data-ps2id-api="true" class="menu-link">Remote User Support</a></li> <li id="menu-item-16420" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16420"><a href="https://www.filewave.com/product-features/self-service-kiosk/" data-ps2id-api="true" class="menu-link">Self-Service Kiosk</a></li> <li id="menu-item-17459" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17459"><a href="https://www.filewave.com/product-features/fileset-technology/" 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0-1.414s-1.024-0.391-1.414 0l-5.293 5.293-5.293-5.293c-0.391-0.391-1.024-0.391-1.414 0s-0.391 1.024 0 1.414z'></path></svg></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </header><!-- #masthead --> <div id="content" class="site-content"> <div class="ast-container"> <div id="primary" class="content-area primary"> <main id="main" class="site-main"> <article class="post-3118 page type-page status-publish ast-article-single remove-featured-img-padding" id="post-3118" itemtype="https://schema.org/CreativeWork" itemscope="itemscope"> <div class="entry-content clear" data-ast-blocks-layout="true" itemprop="text"> <div class="wp-block-uagb-container uagb-block-5bdd9bc2 alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <div class="section-wrapper" data-id="5MERbE"><section class="wp-block-gutenverse-section guten-element guten-section guten-5MERbE layout-fullwidth align-stretch"><div class="guten-background-overlay"></div><div class="guten-shape-divider guten-shape-divider-top"></div><div class="guten-shape-divider guten-shape-divider-bottom"></div><div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-foOlbM"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="foOlbM"><div class="guten-column-wrapper"> <h1 id="gspb_heading-id-gsbp-536b3ad" class="gspb_heading gspb_heading-id-gsbp-536b3ad ">Effortless remote user support</h1> <p>Assist your users in resolving technical issues swiftly and safely, no matter if they are at an office or working from home. With remote support features, mastering home office or eLearning has never been easier!</p> <a class="maxbutton-10 maxbutton maxbutton-get-started-normal-more-padding red-button not-full-width" href="https://www.filewave.com/free-demo/"><span class='mb-text'>GET STARTED</span></a></div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-oItsiy"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="oItsiy"><div class="guten-column-wrapper"><div id="plus34f6f6_3118" class="tpgb-creative-image tpgb-relative-block tpgb-block-34f6f6_3118 "><div class="tpgb-anim-img-parallax tpgb-relative-block" ><div class="tpgb-animate-image bg-image34f6f6_3118 text-right text-tablet-right text-mobile-left " ><figure><div class="tpgb-creative-img-wrap " ><img decoding="async" width="1300" height="1055" src="https://www.filewave.com/wp-content/uploads/2023/06/Group-393.png" class="hover__img info_img" alt="Group-393" srcset="https://www.filewave.com/wp-content/uploads/2023/06/Group-393.png 1300w, https://www.filewave.com/wp-content/uploads/2023/06/Group-393-300x243.png 300w, https://www.filewave.com/wp-content/uploads/2023/06/Group-393-1024x831.png 1024w, https://www.filewave.com/wp-content/uploads/2023/06/Group-393-768x623.png 768w" sizes="(max-width: 1300px) 100vw, 1300px" /></div></figure></div></div></div></div></div></div> </div></section></div> </div></div> <div class="wp-block-uagb-container uagb-block-ba7addf1 alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <h2 id="gspb_heading-id-gsbp-afe8ec0" class="gspb_heading gspb_heading-id-gsbp-afe8ec0 ">Stay connected to your users, no matter where they are</h2> <div class="section-wrapper" data-id="huKX6H"><section class="wp-block-gutenverse-section guten-element guten-section guten-huKX6H layout-boxed align-stretch"><div class="guten-background-overlay"></div><div class="guten-shape-divider guten-shape-divider-top"></div><div class="guten-shape-divider guten-shape-divider-bottom"></div><div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-aRKxuZ"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="aRKxuZ"><div class="guten-column-wrapper"> <div class="wp-block-uagb-container uagb-block-131a14e9"><div class="tpgb-infobox tpgb-relative-block tpgb-trans-linear tpgb-block-fc7855_3118 info-box-style-3 " ><div class="post-inner-loop "><div class="info-box-inner tpgb-trans-linear tpgb_cnt_hvr_effect tpgb-relative-block tp-info-nc cnt_hvr_"><div class="info-box-bg-box tpgb-trans-linear "><div class="text-alignment"><div class="style-3"><div class="info-icon-content"><div class="service-icon-wrap tpgb-trans-linear"><img decoding="async" width="160" height="160" src="https://www.filewave.com/wp-content/uploads/2023/04/Group-10.png" class="service-icon tpgb-trans-linear" alt="Group-10" srcset="https://www.filewave.com/wp-content/uploads/2023/04/Group-10.png 160w, https://www.filewave.com/wp-content/uploads/2023/04/Group-10-150x150.png 150w" sizes="(max-width: 160px) 100vw, 160px" /></div></div><h3 class="service-title tpgb-trans-linear">Immediate</h3><div class="service-desc tpgb-trans-linear">Nobody likes to wait on lengthy support times. IT teams rely on FileWave to reduce time spent on resolving issues.</div></div></div></div><div class="infobox-overlay-color tpgb-trans-linear"></div></div></div></div></div> </div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-Rg6tp1"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="Rg6tp1"><div class="guten-column-wrapper"> <div class="wp-block-uagb-container uagb-block-afe43ce1"><div class="tpgb-infobox tpgb-relative-block tpgb-trans-linear tpgb-block-cb486e_3118 info-box-style-3 " ><div class="post-inner-loop "><div class="info-box-inner tpgb-trans-linear tpgb_cnt_hvr_effect tpgb-relative-block tp-info-nc cnt_hvr_"><div class="info-box-bg-box tpgb-trans-linear "><div class="text-alignment"><div class="style-3"><div class="info-icon-content"><div class="service-icon-wrap tpgb-trans-linear"><img decoding="async" width="100" height="100" src="https://www.filewave.com/wp-content/uploads/2023/04/icons8-easy-100.png" class="service-icon tpgb-trans-linear" alt="icons8-easy-100" /></div></div><h3 class="service-title tpgb-trans-linear">Intuitive</h3><div class="service-desc tpgb-trans-linear">Remote control, self-service kiosk, and configuration enforcement make resolution easier for both end users and IT support members. </div></div></div></div><div class="infobox-overlay-color tpgb-trans-linear"></div></div></div></div></div> </div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-u8ZVoQ"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="u8ZVoQ"><div class="guten-column-wrapper"> <div class="wp-block-uagb-container uagb-block-918ca1c1"><div class="tpgb-infobox tpgb-relative-block tpgb-trans-linear tpgb-block-90fb79_3118 info-box-style-3 " ><div class="post-inner-loop "><div class="info-box-inner tpgb-trans-linear tpgb_cnt_hvr_effect tpgb-relative-block tp-info-nc cnt_hvr_"><div class="info-box-bg-box tpgb-trans-linear "><div class="text-alignment"><div class="style-3"><div class="info-icon-content"><div class="service-icon-wrap tpgb-trans-linear"><img loading="lazy" decoding="async" width="154" height="163" src="https://www.filewave.com/wp-content/uploads/2023/04/Group-8-1-1.png" class="service-icon tpgb-trans-linear" alt="Group-8-1-1" /></div></div><h3 class="service-title tpgb-trans-linear">Secure</h3><div class="service-desc tpgb-trans-linear">All remote sessions are encrypted and comply with the latest security standards to guarantee secure remote sessions for your team. </div></div></div></div><div class="infobox-overlay-color tpgb-trans-linear"></div></div></div></div></div> </div></div></div> </div></section></div> </div></div> <div class="wp-block-uagb-container uagb-block-e21ff55c alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <p class="has-text-align-center has-medium-font-size" style="margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;text-transform:uppercase">remote assistance features</p> <h2 id="gspb_heading-id-gsbp-603efe4" class="gspb_heading gspb_heading-id-gsbp-603efe4 ">Reduce ticket resolution times with FileWave</h2> </div></div> <div class="wp-block-uagb-container uagb-block-66c9fd51 alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <div class="section-wrapper" data-id="H8KWG3"><section class="wp-block-gutenverse-section guten-element guten-section guten-H8KWG3 layout-fullwidth align-stretch"><div class="guten-background-overlay"></div><div class="guten-shape-divider guten-shape-divider-top"></div><div class="guten-shape-divider guten-shape-divider-bottom"></div><div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-aBXHxD"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="aBXHxD"><div class="guten-column-wrapper"> <h3 id="gspb_heading-id-gsbp-3a41531" class="gspb_heading gspb_heading-id-gsbp-3a41531 ">Remote desktop</h3> <p>Connect remotely across networks and NAT configurations to walk users through difficult technical processes and offer training.</p> <p>Deliver smooth onboarding experience for your users with FileWave’s customizable processes and effortless service features, including the powerful TeamViewer integration.</p> </div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-SqFilV"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="SqFilV"><div class="guten-column-wrapper"><div id="plus7563e8_3118" class="tpgb-creative-image tpgb-relative-block tpgb-block-7563e8_3118 "><div class="tpgb-anim-img-parallax tpgb-relative-block" ><div class="tpgb-animate-image bg-image7563e8_3118 text-center text-tablet-right text-mobile-left " ><figure><div class="tpgb-creative-img-wrap " ><img loading="lazy" decoding="async" width="1144" height="668" src="https://www.filewave.com/wp-content/uploads/2023/06/Group-323.png" class="hover__img info_img" alt="Group-323" srcset="https://www.filewave.com/wp-content/uploads/2023/06/Group-323.png 1144w, https://www.filewave.com/wp-content/uploads/2023/06/Group-323-300x175.png 300w, https://www.filewave.com/wp-content/uploads/2023/06/Group-323-1024x598.png 1024w, https://www.filewave.com/wp-content/uploads/2023/06/Group-323-768x448.png 768w" sizes="(max-width: 1144px) 100vw, 1144px" /></div></figure></div></div></div></div></div></div> </div></section></div> </div></div> <div class="wp-block-uagb-container uagb-block-a9f81b51 alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <div class="section-wrapper" data-id="0XgWO3"><section class="wp-block-gutenverse-section guten-element guten-section guten-0XgWO3 layout-fullwidth align-stretch"><div class="guten-background-overlay"></div><div class="guten-shape-divider guten-shape-divider-top"></div><div class="guten-shape-divider guten-shape-divider-bottom"></div><div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-kxZnGL"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="kxZnGL"><div class="guten-column-wrapper"><div id="plus1004ae_3118" class="tpgb-creative-image tpgb-relative-block tpgb-block-1004ae_3118 "><div class="tpgb-anim-img-parallax tpgb-relative-block" ><div class="tpgb-animate-image bg-image1004ae_3118 text-left text-mobile-left " ><figure><div class="tpgb-creative-img-wrap " ><img loading="lazy" decoding="async" width="1993" height="1392" src="https://www.filewave.com/wp-content/uploads/2023/06/Group-219.png" class="hover__img info_img" alt="Group-219" srcset="https://www.filewave.com/wp-content/uploads/2023/06/Group-219.png 1993w, https://www.filewave.com/wp-content/uploads/2023/06/Group-219-300x210.png 300w, https://www.filewave.com/wp-content/uploads/2023/06/Group-219-1024x715.png 1024w, https://www.filewave.com/wp-content/uploads/2023/06/Group-219-768x536.png 768w, https://www.filewave.com/wp-content/uploads/2023/06/Group-219-1536x1073.png 1536w" sizes="(max-width: 1993px) 100vw, 1993px" /></div></figure></div></div></div></div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-LMlMw3"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="LMlMw3"><div class="guten-column-wrapper"> <h3 id="gspb_heading-id-gsbp-5dd15a9" class="gspb_heading gspb_heading-id-gsbp-5dd15a9 ">Automated software distribution</h3> <p>Ensure applications are properly installed even when interrupted by unstable connections or user behavior by setting customized intervals to automatically repair and reinstall apps.</p> </div></div></div> </div></section></div> </div></div> <div class="wp-block-uagb-container uagb-block-06edc0a5 alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <div class="section-wrapper" data-id="wFlPQ1"><section class="wp-block-gutenverse-section guten-element guten-section guten-wFlPQ1 layout-fullwidth align-stretch"><div class="guten-background-overlay"></div><div class="guten-shape-divider guten-shape-divider-top"></div><div class="guten-shape-divider guten-shape-divider-bottom"></div><div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-Neuc5A"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="Neuc5A"><div class="guten-column-wrapper"> <h3 id="gspb_heading-id-gsbp-ba029b9" class="gspb_heading gspb_heading-id-gsbp-ba029b9 ">Self-service Kiosk</h3> <p>Give users the freedom to install pre-approved apps and software from the self-service Kiosk. Avoid complications that stem from unmanaged, incompatible software installed by users.</p> </div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-GtMU1J"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="GtMU1J"><div class="guten-column-wrapper"><div id="plus8925a6_3118" class="tpgb-creative-image tpgb-relative-block tpgb-block-8925a6_3118 "><div class="tpgb-anim-img-parallax tpgb-relative-block" ><div class="tpgb-animate-image bg-image8925a6_3118 text-center text-tablet-right text-mobile-left " ><figure><div class="tpgb-creative-img-wrap " ><img loading="lazy" decoding="async" width="1290" height="792" src="https://www.filewave.com/wp-content/uploads/2023/06/Group-312.png" class="hover__img info_img" alt="Group-312" srcset="https://www.filewave.com/wp-content/uploads/2023/06/Group-312.png 1290w, https://www.filewave.com/wp-content/uploads/2023/06/Group-312-300x184.png 300w, https://www.filewave.com/wp-content/uploads/2023/06/Group-312-1024x629.png 1024w, https://www.filewave.com/wp-content/uploads/2023/06/Group-312-768x472.png 768w" sizes="(max-width: 1290px) 100vw, 1290px" /></div></figure></div></div></div></div></div></div> </div></section></div> </div></div> <div class="wp-block-uagb-container uagb-block-901c7cf6 alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <div class="section-wrapper" data-id="FHNSMB"><section class="wp-block-gutenverse-section guten-element guten-section guten-FHNSMB layout-fullwidth align-stretch"><div class="guten-background-overlay"></div><div class="guten-shape-divider guten-shape-divider-top"></div><div class="guten-shape-divider guten-shape-divider-bottom"></div><div class="guten-container guten-column-gap-no"> <div class="wp-block-gutenverse-column guten-element guten-column guten-tmJcV3"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="tmJcV3"><div class="guten-column-wrapper"><div id="plus2679a3_3118" class="tpgb-creative-image tpgb-relative-block tpgb-block-2679a3_3118 "><div class="tpgb-anim-img-parallax tpgb-relative-block" ><div class="tpgb-animate-image bg-image2679a3_3118 text-left text-mobile-left " ><figure><div class="tpgb-creative-img-wrap " ><img loading="lazy" decoding="async" width="1256" height="1005" src="https://www.filewave.com/wp-content/uploads/2023/06/Group-238.png" class="hover__img info_img" alt="Group-238" srcset="https://www.filewave.com/wp-content/uploads/2023/06/Group-238.png 1256w, https://www.filewave.com/wp-content/uploads/2023/06/Group-238-300x240.png 300w, https://www.filewave.com/wp-content/uploads/2023/06/Group-238-1024x819.png 1024w, https://www.filewave.com/wp-content/uploads/2023/06/Group-238-768x615.png 768w" sizes="(max-width: 1256px) 100vw, 1256px" /></div></figure></div></div></div></div></div></div> <div class="wp-block-gutenverse-column guten-element guten-column guten-QFmis3"><div class="guten-background-overlay"></div><div class="sticky-wrapper" data-id="QFmis3"><div class="guten-column-wrapper"> <h3 id="gspb_heading-id-gsbp-1f6fb8c" class="gspb_heading gspb_heading-id-gsbp-1f6fb8c ">Patch management</h3> <p>Avoid the downtime and negative outcomes that come with security breaches with a streamlined patching experience that targets OS and third-party applications.</p> </div></div></div> </div></section></div> </div></div> <div class="wp-block-uagb-container uagb-block-c085195b alignfull uagb-is-root-container"><div class="uagb-container-inner-blocks-wrap"> <p class="has-text-align-center has-medium-font-size" style="margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;line-height:1.3;text-transform:uppercase">customer success stories</p> <h2 id="gspb_heading-id-gsbp-fbd6ab0" class="gspb_heading gspb_heading-id-gsbp-fbd6ab0 ">What our customers love about FileWave</h2> <div 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data-effect="" data-coverflowshadow="false" data-clickablebullets="true"><div class="swiper"><div class="swiper-wrapper"><style>.gspb_sliderinner-id-gsbp-ac77eb1{background-size:contain;}.gspb_sliderinner-id-gsbp-ac77eb1{display:flex;box-sizing:border-box;background-repeat:no-repeat;}</style> <div class="swiper-slide"><div class="wp-block-greenshift-blocks-swipe swiper-slide-inner gspb_sliderinner-id-gsbp-ac77eb1"><div class="slider-content-zone"><style>#gspb_row-id-gsbp-21e4522{justify-content:space-between;margin-top:0px;margin-bottom:0px;display:flex;flex-wrap:wrap;}#gspb_row-id-gsbp-21e4522 >.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap;}.gspb_row{position:relative;}div[id^=gspb_col-id]{padding:15px min(3vw,20px);box-sizing:border-box;position:relative;}</style> <div class="wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-21e4522" id="gspb_row-id-gsbp-21e4522"><style>#gspb_col-id-gsbp-43a409e.gspb_row__col--4{width:33.333333333333336%;}@media (max-width:1023.98px){#gspb_col-id-gsbp-43a409e.gspb_row__col--4{width:100%;}}</style> <div class="wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_col-id-gsbp-43a409e" id="gspb_col-id-gsbp-43a409e"><style>#gspb_image-id-gsbp-b378825 img{vertical-align:top;}#gspb_image-id-gsbp-b378825 img{display:inline-block;box-sizing:border-box;max-width:100%;height:auto;}#gspb_image-id-gsbp-b378825 img{border-top-left-radius:50%;border-top-right-radius:50%;border-bottom-right-radius:50%;border-bottom-left-radius:50%;}#gspb_image-id-gsbp-b378825 img{width:180px;}#gspb_image-id-gsbp-b378825,#gspb_image-id-gsbp-b378825 img{height:180px;}</style> <div class="wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-b378825" id="gspb_image-id-gsbp-b378825"><img decoding="async" src="https://www.filewave.com/wp-content/uploads/2024/01/Matthews-International-Dan-DeRusha-1.png" data-src="" alt="" loading="lazy" width="180" height="180"/></div> </div> <style>#gspb_col-id-gsbp-2077b70.gspb_row__col--8{width:66.66666666666667%;}@media (max-width:1023.98px){#gspb_col-id-gsbp-2077b70.gspb_row__col--8{width:100%;}}body #gspb_col-id-gsbp-2077b70.gspb_row__col--8{display:flex;flex-direction:column;row-gap:20px;}</style> <div class="wp-block-greenshift-blocks-row-column gspb_row__col--8 gspb_col-id-gsbp-2077b70" id="gspb_col-id-gsbp-2077b70"><style>#gspb_image-id-gsbp-7f4f5b0 img{vertical-align:top;}#gspb_image-id-gsbp-7f4f5b0 img{display:inline-block;box-sizing:border-box;max-width:100%;height:auto;}#gspb_image-id-gsbp-7f4f5b0 img{width:auto;}@media (max-width:1199.98px){#gspb_image-id-gsbp-7f4f5b0 img{width:auto;}}@media (max-width:1023.98px){#gspb_image-id-gsbp-7f4f5b0 img{width:auto;}}@media (max-width:1023.98px){#gspb_image-id-gsbp-7f4f5b0 img{width:auto;}}#gspb_image-id-gsbp-7f4f5b0,#gspb_image-id-gsbp-7f4f5b0 img{height:80px;}</style> <div class="wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-7f4f5b0" id="gspb_image-id-gsbp-7f4f5b0"><img decoding="async" src="https://www.filewave.com/wp-content/uploads/2024/01/Matthews-International.png" data-src="" alt="" loading="lazy" width="360" height="80"/></div> <div id="gspb_text-id-gsbp-eeb7d23" class="gspb_text gspb_text-id-gsbp-eeb7d23 "><br><em><em><em>"FileWave has allowed us to completely automate our deployment of workstations. I can directly ship a computer to any employee in the world and we empower them to do their jobs."</em></em></em></div> <div id="gspb_text-id-gsbp-de2d1b2" class="gspb_text gspb_text-id-gsbp-de2d1b2 "><strong><strong><strong><strong>Dan DeRusha</strong></strong></strong></strong><br>Workstation Automation Engineer</div> <style>#gspb_button-id-gsbp-a85b683{display:flex;justify-content:flex-start;}#gspb_button-id-gsbp-a85b683 .gspb-buttonbox-text{display:flex;flex-direction:column;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox{box-sizing:border-box}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox >.gspb-buttonbox-textwrap >.gspb-buttonbox-icon{display:flex;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox .gspb-buttonbox-icon svg,#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox .gspb-buttonbox-icon svg path{fill:var(--wp--preset--color--ast-global-color-1,var(--ast-global-color-1)) !important;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox .gspb-buttonbox-icon svg{margin:0px !important;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox:hover .gspb-buttonbox-icon svg,#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox:hover .gspb-buttonbox-icon svg path{fill:#2184f9 !important;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox >.gspb-buttonbox-textwrap{display:flex;flex-direction:row;align-items:center;}#gspb_button-id-gsbp-a85b683 .gspb-buttonbox-icon{margin-left:13px}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox{background-color:#ffffff00;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox{font-weight:bold!important;}#gspb_button-id-gsbp-a85b683 >.gspb-buttonbox{color:var(--wp--preset--color--ast-global-color-6,var(--ast-global-color-6));}</style> <div class="gspb_button_wrapper gspb_button-id-gsbp-a85b683" id="gspb_button-id-gsbp-a85b683"><a class="wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button" href="https://www.filewave.com/case-studies/" rel="noopener"><span class="gspb-buttonbox-textwrap"><span class="gspb-buttonbox-text"><span class="gspb-buttonbox-title"><strong><strong><strong>See other customer stories</strong></strong></strong></span></span><span class="gspb-buttonbox-icon"><svg class="" style="display:inline-block;vertical-align:middle" width="15" height="15" viewBox="0 0 384 1024" xmlns="http://www.w3.org/2000/svg"><path style="fill:#565D66" d="M0 769.324v-514.648c0-35.636 43.086-53.482 68.284-28.284l257.324 257.324c15.62 15.62 15.62 40.948 0 56.568l-257.324 257.324c-25.198 25.2-68.284 7.352-68.284-28.284z"></path></svg></span></span></a></div> </div> </div> </div></div></div> <style>.gspb_sliderinner-id-gsbp-fa8d479{background-size:contain;}.gspb_sliderinner-id-gsbp-fa8d479{display:flex;box-sizing:border-box;background-repeat:no-repeat;}</style> <div class="swiper-slide"><div class="wp-block-greenshift-blocks-swipe swiper-slide-inner gspb_sliderinner-id-gsbp-fa8d479"><div class="slider-content-zone"><style>#gspb_row-id-gsbp-86649fc{justify-content:space-between;margin-top:0px;margin-bottom:0px;display:flex;flex-wrap:wrap;}#gspb_row-id-gsbp-86649fc >.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap;}.gspb_row{position:relative;}div[id^=gspb_col-id]{padding:15px min(3vw,20px);box-sizing:border-box;position:relative;}</style> <div class="wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-86649fc" id="gspb_row-id-gsbp-86649fc"><style>#gspb_col-id-gsbp-8f81722.gspb_row__col--4{width:33.333333333333336%;}@media (max-width:1023.98px){#gspb_col-id-gsbp-8f81722.gspb_row__col--4{width:100%;}}</style> <div class="wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_col-id-gsbp-8f81722" id="gspb_col-id-gsbp-8f81722"><style>#gspb_image-id-gsbp-a8d1bab img{vertical-align:top;}#gspb_image-id-gsbp-a8d1bab img{display:inline-block;box-sizing:border-box;max-width:100%;height:auto;}#gspb_image-id-gsbp-a8d1bab img{width:180px;}#gspb_image-id-gsbp-a8d1bab,#gspb_image-id-gsbp-a8d1bab img{height:180px;}</style> <div class="wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-a8d1bab" id="gspb_image-id-gsbp-a8d1bab"><img decoding="async" src="https://www.filewave.com/wp-content/uploads/2024/01/Olentangy-Local-Schools-Jordan-Shaver-1-1.png" data-src="" alt="" loading="lazy" width="180" height="180"/></div> </div> <style>#gspb_col-id-gsbp-354e499.gspb_row__col--8{width:66.66666666666667%;}@media (max-width:1023.98px){#gspb_col-id-gsbp-354e499.gspb_row__col--8{width:100%;}}body #gspb_col-id-gsbp-354e499.gspb_row__col--8{display:flex;flex-direction:column;row-gap:20px;}</style> <div class="wp-block-greenshift-blocks-row-column gspb_row__col--8 gspb_col-id-gsbp-354e499" id="gspb_col-id-gsbp-354e499"><style>#gspb_image-id-gsbp-3e143f9 img{vertical-align:top;}#gspb_image-id-gsbp-3e143f9 img{display:inline-block;box-sizing:border-box;max-width:100%;height:auto;}#gspb_image-id-gsbp-3e143f9 img{width:auto;}@media (max-width:1199.98px){#gspb_image-id-gsbp-3e143f9 img{width:auto;}}@media (max-width:1023.98px){#gspb_image-id-gsbp-3e143f9 img{width:auto;}}@media (max-width:1023.98px){#gspb_image-id-gsbp-3e143f9 img{width:auto;}}#gspb_image-id-gsbp-3e143f9,#gspb_image-id-gsbp-3e143f9 img{height:50px;}</style> <div class="wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-3e143f9" id="gspb_image-id-gsbp-3e143f9"><img decoding="async" src="https://www.filewave.com/wp-content/uploads/2024/01/Olentangy-Schools-1.png" data-src="" alt="" loading="lazy" width="269" height="50"/></div> <div id="gspb_text-id-gsbp-7365cf8" class="gspb_text gspb_text-id-gsbp-7365cf8 "><br><em><em><em><em>"Being able to get software onto the devices instantly, without having to change the teacher's agenda for the day, makes an impact."</em></em></em></em></div> <div id="gspb_text-id-gsbp-58b1257" class="gspb_text gspb_text-id-gsbp-58b1257 "><strong><strong><strong><strong><strong>Jordan Shaver</strong></strong></strong></strong></strong><br>Network Specialist</div> <style>#gspb_button-id-gsbp-07324c5{display:flex;justify-content:flex-start;}#gspb_button-id-gsbp-07324c5 .gspb-buttonbox-text{display:flex;flex-direction:column;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox{box-sizing:border-box}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox >.gspb-buttonbox-textwrap >.gspb-buttonbox-icon{display:flex;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox .gspb-buttonbox-icon svg,#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox .gspb-buttonbox-icon svg path{fill:var(--wp--preset--color--ast-global-color-1,var(--ast-global-color-1)) !important;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox .gspb-buttonbox-icon svg{margin:0px !important;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox:hover .gspb-buttonbox-icon svg,#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox:hover .gspb-buttonbox-icon svg path{fill:#2184f9 !important;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox >.gspb-buttonbox-textwrap{display:flex;flex-direction:row;align-items:center;}#gspb_button-id-gsbp-07324c5 .gspb-buttonbox-icon{margin-left:13px}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox{margin-bottom:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox{background-color:#ffffff00;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox{font-weight:bold!important;}#gspb_button-id-gsbp-07324c5 >.gspb-buttonbox{color:var(--wp--preset--color--ast-global-color-6,var(--ast-global-color-6));}</style> <div class="gspb_button_wrapper gspb_button-id-gsbp-07324c5" id="gspb_button-id-gsbp-07324c5"><a class="wp-block-greenshift-blocks-buttonbox gspb-buttonbox wp-element-button" href="https://www.filewave.com/case-studies/" rel="noopener"><span class="gspb-buttonbox-textwrap"><span class="gspb-buttonbox-text"><span class="gspb-buttonbox-title"><strong><strong><strong>See other customer stories</strong></strong></strong></span></span><span class="gspb-buttonbox-icon"><svg class="" style="display:inline-block;vertical-align:middle" width="15" height="15" viewBox="0 0 384 1024" xmlns="http://www.w3.org/2000/svg"><path style="fill:#565D66" d="M0 769.324v-514.648c0-35.636 43.086-53.482 68.284-28.284l257.324 257.324c15.62 15.62 15.62 40.948 0 56.568l-257.324 257.324c-25.198 25.2-68.284 7.352-68.284-28.284z"></path></svg></span></span></a></div> </div> </div> </div></div></div> <style>.gspb_sliderinner-id-gsbp-acca3fd{background-size:contain;}.gspb_sliderinner-id-gsbp-acca3fd{display:flex;box-sizing:border-box;background-repeat:no-repeat;}</style> <div class="swiper-slide"><div class="wp-block-greenshift-blocks-swipe swiper-slide-inner gspb_sliderinner-id-gsbp-acca3fd"><div class="slider-content-zone"><style>#gspb_row-id-gsbp-35e2443{justify-content:space-between;margin-top:0px;margin-bottom:0px;display:flex;flex-wrap:wrap;}#gspb_row-id-gsbp-35e2443 >.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap;}.gspb_row{position:relative;}div[id^=gspb_col-id]{padding:15px min(3vw,20px);box-sizing:border-box;position:relative;}</style> <div class="wp-block-greenshift-blocks-row gspb_row gspb_row-id-gsbp-35e2443" id="gspb_row-id-gsbp-35e2443"><style>#gspb_col-id-gsbp-d4dfa13.gspb_row__col--4{width:33.333333333333336%;}@media (max-width:1023.98px){#gspb_col-id-gsbp-d4dfa13.gspb_row__col--4{width:100%;}}</style> <div class="wp-block-greenshift-blocks-row-column gspb_row__col--4 gspb_col-id-gsbp-d4dfa13" id="gspb_col-id-gsbp-d4dfa13"><style>#gspb_image-id-gsbp-082e223 img{object-fit:fill;}#gspb_image-id-gsbp-082e223 img{object-position:49% 50%;}#gspb_image-id-gsbp-082e223 img{vertical-align:top;}#gspb_image-id-gsbp-082e223 img{display:inline-block;box-sizing:border-box;max-width:100%;height:auto;}#gspb_image-id-gsbp-082e223 img{border-top-left-radius:50%;border-top-right-radius:50%;border-bottom-right-radius:50%;border-bottom-left-radius:50%;}#gspb_image-id-gsbp-082e223 img{width:180px;}#gspb_image-id-gsbp-082e223,#gspb_image-id-gsbp-082e223 img{height:180px;}</style> <div class="wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-082e223" id="gspb_image-id-gsbp-082e223"><img decoding="async" src="https://www.filewave.com/wp-content/uploads/2023/12/Group-488.png" data-src="" alt="" loading="lazy" width="180" height="180"/></div> </div> <style>#gspb_col-id-gsbp-5e808d2.gspb_row__col--8{width:66.66666666666667%;}@media (max-width:1023.98px){#gspb_col-id-gsbp-5e808d2.gspb_row__col--8{width:100%;}}body #gspb_col-id-gsbp-5e808d2.gspb_row__col--8{display:flex;flex-direction:column;row-gap:20px;}</style> <div class="wp-block-greenshift-blocks-row-column gspb_row__col--8 gspb_col-id-gsbp-5e808d2" id="gspb_col-id-gsbp-5e808d2"><style>#gspb_image-id-gsbp-70271ae img{vertical-align:top;}#gspb_image-id-gsbp-70271ae img{display:inline-block;box-sizing:border-box;max-width:100%;height:auto;}#gspb_image-id-gsbp-70271ae{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}#gspb_image-id-gsbp-70271ae img{width:auto;}@media (max-width:1199.98px){#gspb_image-id-gsbp-70271ae img{width:auto;}}@media (max-width:1023.98px){#gspb_image-id-gsbp-70271ae img{width:auto;}}@media (max-width:1023.98px){#gspb_image-id-gsbp-70271ae img{width:auto;}}#gspb_image-id-gsbp-70271ae,#gspb_image-id-gsbp-70271ae img{height:50px;}</style> <div class="wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-70271ae" id="gspb_image-id-gsbp-70271ae"><img decoding="async" src="https://www.filewave.com/wp-content/uploads/2023/12/life-is-good-logo-e1708330403127.png" data-src="" alt="" loading="lazy" width="1500" height="50"/></div> <div id="gspb_text-id-gsbp-a41c202" class="gspb_text gspb_text-id-gsbp-a41c202 "><br><em><em>"FileWave has allowed us to streamline our device onboarding and off-boarding processes. As a System Administrator, I appreciate the ability to manage both Windows and Apple devices from a single console. 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v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z"></path></svg><span class="wp-block-social-link-label screen-reader-text">LinkedIn</span></a></li></ul> </section><section id="block-92" class="widget widget_block"> <div class="wp-block-columns has-ast-global-color-8-color has-text-color is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex" style="padding-top:0;padding-right:0;padding-bottom:0;padding-left:0"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:30%"> <p><br><strong>FileWave AG</strong><br>St. Gallerstrasse 1<br>Wil 9500, Switzerland</p> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:40%"> <p><br><strong>FileWave (USA) Inc.</strong><br>12125 E 65th St #361445<br>Indianapolis, IN 46236</p> </div> <div 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