Publisher Support

<!DOCTYPE html> <html dir="ltr" lang="en-US"> <head> <meta charset="utf-8" />  <title>Publisher Support</title> <meta name="csrf-param" content="authenticity_token"> <meta name="csrf-token" content=""> <link rel="canonical" href="https://support.publishers.jstor.org/hc/en-us"> <link rel="alternate" hreflang="en-us" href="https://support.publishers.jstor.org/hc/en-us"> <link rel="alternate" hreflang="x-default" href="https://support.publishers.jstor.org/hc/en-us"> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css" media="all" id="stylesheet" />  <link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" /> <link rel="stylesheet" type="text/css" href="/hc/theming_assets/1006386/360001924333/style.css?digest=26600131723543"> <link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPQ77Y689CK0ZMPAZ2000NT"> <script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T6S6MHB');</script>  <meta content="width=device-width, initial-scale=1.0" name="viewport" /> <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.css" rel="stylesheet"> <link rel="stylesheet" type="text/css" href="https://static.ithaka.org/pharos/styles/variables.css"> <link rel="stylesheet" type="text/css" href="https://static.ithaka.org/pharos/styles/fonts.css"> <script type="text/javascript" src="/hc/theming_assets/1006386/360001924333/script.js?digest=26600131723543"></script> </head> <body class="community-enabled">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-T6S6MHB" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>   <script src="/hc/theming_assets/01HZPQ77MQ464H397A4KT4ARB4"></script>  <div id = "errormessage" style="display:None"></div> <script> var client = StatusPage("lcl8nmkfysby"); client.subscribe(function(error, data) { if (error) { console.error(error); } else { console.log(data); console.log(data.status); var x = document.getElementById("errormessage"); if(data.status != "resolved"){ x.style.display = "block"; x.innerHTML = '<i class="fa fa-exclamation fa-2x" aria-hidden="true"></i>   ' + data.body } else { x.style.display = "none"; x.html = '' } } }); </script>  <header class="header header-jstor"> <div id="skipNav"><a class="show-on-focus" href="#main-content">Skip to Main Content</a></div> <div class="logo logo-jstor"> <a href="https://www.jstor.org/"> <img src="/hc/theming_assets/01HZPQ77SH9QQER1E91JSTYE1J" alt="JSTOR"> </a> </div> <div class="nav-wrapper"> <span class="icon-menu" tabindex="0" role="button" aria-controls="user-nav" aria-expanded="false" aria-label="Toggle navigation menu"></span> <nav class="user-nav" id="user-nav" role="navigation" aria-label="global navigation"> <a href="https://about.jstor.org/">About JSTOR</a> <a href="https://support.jstor.org/hc/en-us">Support</a> <a class="current" href="https://support.publishers.jstor.org/hc/en-us">Publishers</a> <a href="https://support.publishers.jstor.org/hc/en-us/requests/new?ticket_form_id=360003403994">Contact Us</a> <a class="button" href="https://www.jstor.org/action/showLogin">Log in to JSTOR</a>  </nav> </div> </header> <main role="main"> <section id="main-content" class="section hero"> <div class="hero-inner"> <h1>JSTOR Publisher Support</h1> <form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search our help center" autocomplete="off" aria-label="Search our help center" /></form> </div> <p class="popular-topics"> <strong>Popular topics:</strong> <a href='/hc/en-us/articles/360043376354-Using-the-FTP-Server' data-sc="popular-topics">Using the FTP Server</a> <a href='/hc/en-us/articles/360042581314-How-does-sending-digital-content-affect-the-Moving-Wall-embargo' data-sc="popular-topics">How does sending digital content affect the Moving Wall embargo?</a> <a href='/hc/en-us/articles/360042578374-What-is-a-born-digital-or-native-PDF' data-sc="popular-topics">What is a “born digital” or “native” PDF?</a> </p> </section> <div class="container"> <section class="section knowledge-base"> <section class="categories blocks"> <ul class="blocks-list"> <li class="blocks-item"> <a href='/hc/en-us/sections/4405974192791-Research-Institutes' class="blocks-item-link"> <h2 class="blocks-item-title"> Research Institutes </h2> <p class="blocks-item-description compact-top">For Research Publishers who work with JSTOR about submitting content, research reports, and usage reports </p> </a> </li> <li class="blocks-item"> <a href='/hc/en-us/sections/4404269524375-Updating-Publisher-Information' class="blocks-item-link"> <h2 class="blocks-item-title"> Updating Publisher Information </h2> <p class="blocks-item-description compact-top">Update publication contact information, name changes, and branding</p> </a> </li> <li class="blocks-item"> <a href='/hc/en-us/sections/360009366994-Journal-Publishers' class="blocks-item-link"> <h2 class="blocks-item-title"> Journal Publishers </h2> <p class="blocks-item-description compact-top">For Journal Publishers who work with JSTOR about submitting content, signing agreements, branding, and usage reports</p> </a> </li> <li class="blocks-item"> <a href='/hc/en-us/sections/360009367054-Book-Publishers' class="blocks-item-link"> <h2 class="blocks-item-title"> Book Publishers </h2> <p class="blocks-item-description compact-top">For Book Publishers who work with JSTOR about submitting content, usage reports, Open Access, agreements, and more</p> </a> </li> </ul> </section> </section> </div> </main> <footer id="htmlfooter" class="footer"> </footer> <script> $("#htmlfooter").load("/hc/theming_assets/01HZPQ76J457VVGV96QT5DJ75X"); </script>  <script src="//static.zdassets.com/hc/assets/en-us.1981210d3b7b1cbdd0fd.js"></script> <script src="https://ithakasupport.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="360001924333" data-return-to="https://support.publishers.jstor.org/hc/en-us" data-theme="hc" data-locale="en-us" data-auth-origin="360001924333,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"ithakasupport","environment":"production","name":"ITHAKA Support"}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":null,"shared_csrf_token":null},"usage_tracking":{"event":"front_page_viewed","data":"BAh7BjoKX21ldGF7DDoPYWNjb3VudF9pZGkDMlsPOhNoZWxwX2NlbnRlcl9pZGwrCDVkt9FTADoNYnJhbmRfaWRsKwjtbMnRUwA6DHVzZXJfaWQwOhN1c2VyX3JvbGVfbmFtZUkiDkFOT05ZTU9VUwY6BkVUOgtsb2NhbGVJIgplbi11cwY7C1Q6GmFub255bW91c190cmFja2luZ19pZDA=--b86f5dc16c95349d4fe2ea25e7f8d49d01eac4a6","url":"https://support.publishers.jstor.org/hc/activity"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"current_text_direction":"ltr","current_brand_id":360001924333,"current_brand_name":"Publisher Support","current_brand_url":"https://publishersupport.zendesk.com","current_brand_active":true,"current_path":null,"show_autocomplete_breadcrumbs":false,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":false,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","general_settings_url":"https://support.publishers.jstor.org/hc/admin/general_settings?locale=en-us","user_segments_url":"https://ithakasupport.zendesk.com/knowledge/user_segments?brand_id=360001924333","has_gather":true,"has_ckeditor":false,"has_community_enabled":true,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_lookup_fields_in_guide_legacy_templates":true,"has_edit_user_profile_v2":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":true,"arrange_articles_url":"https://ithakasupport.zendesk.com/knowledge/arrange?brand_id=360001924333","article_verification_url":"https://ithakasupport.zendesk.com/knowledge/verification?brand_id=360001924333","has_article_verification":true,"guide_language_settings_url":"https://support.publishers.jstor.org/hc/admin/language_settings?locale=en-us","docs_importer_url":"https://ithakasupport.zendesk.com/knowledge/import_articles?brand_id=360001924333","content_tags_url":"https://ithakasupport.zendesk.com/knowledge/content_tags?brand_id=360001924333","community_badges_url":"https://ithakasupport.zendesk.com/knowledge/community_badges?brand_id=360001924333","community_settings_url":"https://ithakasupport.zendesk.com/knowledge/community_settings?brand_id=360001924333","gather_plan_state":"subscribed","search_settings_url":"https://ithakasupport.zendesk.com/knowledge/search_settings?brand_id=360001924333","has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"brand_color":"#990000","brand_text_color":"#FFFFFF","text_color":"#000000","link_color":"#000000","background_color":"#FFFFFF","heading_font":"'Arial Black', Arial, 'Helvetica Neue', Helvetica, sans-serif","text_font":"Arial, 'Helvetica Neue', Helvetica, sans-serif","logo":"/hc/theming_assets/01HZPQ77SH9QQER1E91JSTYE1J","favicon":"/hc/theming_assets/01HZPQ77Y689CK0ZMPAZ2000NT","homepage_background_image":"/hc/theming_assets/01HZPQ784FB9BBEYJ8WKENPDXP","community_background_image":"/hc/theming_assets/01HZPQ78AS9Z17X2EPKPPG2A87","community_image":"/hc/theming_assets/01HZPQ78G6GF27YYBQPBSZ54FP","instant_search":true,"scoped_kb_search":true,"scoped_community_search":true,"show_recent_activity":false,"show_articles_in_section":true,"show_article_author":false,"show_article_comments":true,"show_follow_article":false,"show_recently_viewed_articles":false,"show_related_articles":false,"show_article_sharing":true,"show_follow_section":false,"show_follow_post":false,"show_post_sharing":true,"show_follow_topic":false,"product_homepage":"https://www.jstor.org/","google_tag":"GTM-T6S6MHB","marketing_page":"https://about.jstor.org/","marketing_page_name":"JSTOR","statuspage_component":"lcl8nmkfysby","product_name_text":"JSTOR","support_name_text":"JSTOR Publisher Support","contact_us_page":"https://support.publishers.jstor.org/hc/en-us/requests/new?ticket_form_id=360003403994","login_link":"https://www.jstor.org/action/showLogin","login_product_name":"JSTOR"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"has_docs_importer":false,"user_preferred_locale":"en-us","base_locale":"en-us","has_end_user_session_renewal":true,"has_user_session_cookie_enabled":false,"has_end_user_2fa":true,"has_custom_statuses_enabled":false,"has_generative_answers_in_help_center":false,"has_hc_generative_answers_setting_enabled":false,"has_intl_date_format_enabled":false,"version":"v25418"}; </script> <script src="//static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js"></script> <script src="//static.zdassets.com/hc/assets/hc_enduser-8b27330699df07d529db73a38375a0c9.js"></script> </body> </html>

CINXE.COM

Publisher Support