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Freshworks | Upgrade your Business

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" lang="el"> <head id="ctl00_Head1"><title> Freshworks | Upgrade your Business </title><meta charset="UTF-8" /><meta http-equiv="X-UA-Compatible" content="IE=edge" /><meta name="viewport" content="width=device-width, initial-scale=1.0" /><link rel="stylesheet" href="/assets/css/bootstrap.min.css" /><link rel="stylesheet" href="/assets/css/formatCO.css" /><link rel="stylesheet" href="/assets/css/font-awesome.min.css" /><link rel="stylesheet" href="/assets/css/bootstrap-timepicker.css" /><link rel="stylesheet" href="/assets/css/datepicker.css" /><link href="https://fonts.googleapis.com/css?family=Open+Sans:400,300,600,700,800" rel="stylesheet" type="text/css" /> <!-- <link href="https://fonts.googleapis.com/css?family=Roboto:400,300,500,700" rel="stylesheet" type="text/css" /> --> <script src="/assets/js/jquery.min.js"></script> <script src="/assets/js/jquery.stellar.js"></script> <script src="/assets/js/jquery.colorbox-min.js" type="text/javascript"></script> <script src="https://apis.google.com/js/platform.js"></script> <link rel="stylesheet" href="/assets/css/tailwind.css" /><link rel="stylesheet" href="/tailwind/dist/output.css" /><link rel="stylesheet" href="/assets/css/formatCO_1.css" /> <script src="/assets/js/jquery.gritter.min.js"></script> <script>(function (i, s, o, g, r, a, m) {i['GoogleAnalyticsObject'] = r; i[r] = i[r] || function () {(i[r].q = i[r].q || []).push(arguments)}, i[r].l = 1 * new Date(); a = s.createElement(o),m = s.getElementsByTagName(o)[0]; a.async = 1; a.src = g; m.parentNode.insertBefore(a, m)})(window, document, 'script', 'https://www.google-analytics.com/analytics.js', 'ga');ga('create', 'UA-7641458-1', 'auto');ga('send', 'pageview');</script> <!-- Facebook Pixel Code --> <script> !(function (f, b, e, v, n, t, s) { if (f.fbq) return; n = f.fbq = function () { n.callMethod ? n.callMethod.apply(n, arguments) : n.queue.push(arguments); }; if (!f._fbq) f._fbq = n; n.push = n; n.loaded = !0; n.version = "2.0"; n.queue = []; t = b.createElement(e); t.async = !0; t.src = v; s = b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t, s); })(window, document, "script", "https://connect.facebook.net/en_US/fbevents.js"); fbq("init", "351826892610735"); fbq("track", "PageView"); </script> <noscript> <img height="1" width="1" src="https://www.facebook.com/tr?id=351826892610735&ev=PageView&noscript=1" alt="facebook pixel code" /> </noscript> <!-- End Facebook Pixel Code --> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-V9T5FYDQSF"></script> <script> window.dataLayer = window.dataLayer || []; function gtag() { dataLayer.push(arguments); } gtag("js", new Date()); gtag("config", "G-V9T5FYDQSF"); </script> <!-- Google Tag Manager --> <script> (function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ "gtm.start": new Date().getTime(), event: "gtm.js" }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != "dataLayer" ? 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Consent Manager Tag v3.0 (for TCF 2.2) --> <meta name="keywords" content="Freshworks, freshdesk, freshchat, freshmarketer, freshsales, rdc, customer service, marketing automation, hr management, sales automation, it services management, software, business software" /><meta name="description" content="Freshworks makes ridiculously easy-to-use marketing, sales, support and IT solutions and help you exceed customer and employee expectations." /></head> <body> <fieldset> <legend style="display: none">DOM</legend> <form name="aspnetForm" method="post" action="/en/normal/freshworks_business_software" id="aspnetForm"> <div> <input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="" /> <input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="" /> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUKMTQ1NjkxMTMwNWRk6u6VxwvqowiXl2e+Pgjs3Nl13Ac=" /> </div> <script type="text/javascript"> //<![CDATA[ var theForm = document.forms['aspnetForm']; if 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col-sm-push-3"> <div class="col-sm-3"> <div class="pull-left"> <ul class="Langs"><li><a href="/el/normal/freshworks_business_software">EL</a></li><li><a href="https://www.rdc.gr/bg/normal/home.aspx">BG</a></li><li><a href="/en/normal/freshworks_business_software" class="langActive">EN</a></li></ul> </div> </div> <div class="col-sm-6"> <div class="search pull-right"> <!-- #section:basics/content.searchbox --> <div class="search-container"> <label for="search-box" class="search-box-icon">Search:<span class="glyphicon glyphicon-search search-icon"></span></label> <input id="search-box" type="text" class="search-box" name="q" /> <input type="submit" id="search-submit" value="Submit" /> </div> <!-- /.nav-search --> </div> </div> <div class="col-sm-3 col-xs-12"> <div class="social_media text-center"> <ul><li><a href="https://www.facebook.com/rdcinformatics" target="_blank" title="facebook link"><em class="fa fa-facebook">&nbsp;</em></a><a href="https://twitter.com/rdcinformatics" target="_blank" title="twitter link"><em class="fa fa-twitter">&nbsp;</em></a><a href="http://www.youtube.com/c/RdcGr" target="_blank" title="youtube link"><em class="fa fa-youtube">&nbsp;</em></a><a href="https://www.linkedin.com/company/rdc-informatics" target="_blank" title="linkedin link"><em class="fa fa-linkedin">&nbsp;</em></a></li></ul> </div> </div> </div> </div> </div> </div> </div> <div class="menu-wrap"> <div class="container"> <div class="row"> <div class="col-sm-3 col-xs-12"> <a href="https://www.rdc.gr/en/normal/home.aspx"> <img src="/admin/Gates/Photos/1/1.png" id="ctl00_imgLogo" class="img-responsive center-block" alt="main site logo" /> </a> </div> <div class="col-sm-7 col-xs-12"> <nav id="bs-navbar" class="collapse navbar-collapse"> <div id="ctl00_pnlHeaderMenu"> <nav class='main-menu'><div class="menu-button">Services</div><ul><li class=""><a target="" href="https://www.rdc.gr/en/normal/home.aspx">HOME</a></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/normal/profile.aspx">PROFILE</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">Information</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="_self" href="https://www.rdc.gr/el/normal/leading-digital-transformation-to-excellence">Γνωριστε μας</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/brief-history.aspx">Short History</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/solutions-products.aspx">Products & solutions</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/manpower.aspx">Human Resources</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/quality-assurance.aspx">Quality Assurance</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/market-research.aspx">Research & Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/partners-network.aspx">Partners Network </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/strategic-partnerships.aspx">Strategic Partnerships</a><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softone-erp-consultant.aspx">Softone ERP Consultant (JRN010)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/softone-erp-developer.aspx">Softone ERP Developer (JRN011)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/project-manager.aspx">Project Manager for Web Services Division (JRΝ020)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/microsoft-net.aspx">Προγραμματιστής σε τεχνολογίες Microsoft .NET (JRΝ021)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/business-intelligence-analyst.aspx">Business Intelligence Analyst (JRN 043)</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">Customers & Projects</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/client-list.aspx">Client List</a></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid4/case-studies.aspx">Projects - Case Studies</a><em class="fa fa-plus-circle"></em></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid4/achievement.aspx">Honors - Awards</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren nodisplay"><a target="" href="https://www.rdc.gr/en/normal/portfolio.aspx">Projects Portfolio </a><em class="fa fa-plus-circle"></em><ul><li class="nodisplay"><a target="" href="https://www.rdc.gr/en/normal/viewproject.aspx"></a></li></ul></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">UPDATES</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid3/news-announcements.aspx">News - Announcements</a><em class="fa fa-plus-circle"></em></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/business-software.aspx">BUSINESS SOFTWARE</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">Services</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softOne.aspx">RDC Informatics & SoftOne</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/implementation-projects.aspx">Projects Implementation</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/technical-assistance.aspx">Software Help Desk</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education-training.aspx">Education</a></li></ul></li><li class="hasChildren "><a target="" href="#">Software Products</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/commercial-management-soft1.aspx">Soft1 Commercial Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-erp.aspx">Soft1 ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1crm.aspx">Soft1 CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1edu.aspx">Soft1 EDU</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/edu-cert-ware.aspx">EduCertWare</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/logistical-applications.aspx">Accounting management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/salary.aspx">Payroll</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/retail-sale.aspx">Retail Sales </a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/financial-management.aspx">Financial Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/sales.aspx">Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/supply-chain-management.aspx">Supply Chain Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/production-management.aspx">Production Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education.aspx">Education Organizations</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/leading-digital-transformation-to-excellence.aspx">New Page</a></li></ul></li><li class="hasChildren "><a target="" href="#">CLOUD SERVICES</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/cloud-services.aspx">Cloud Services - Enterprise mobility</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/cloud-commercial-management.aspx">Cloud Production Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-cloud-erp.aspx">Cloud ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-cloud-crm.aspx">Cloud CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/accounts-management-cloud.aspx">Cloud Accounting management </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/Soft1-360.aspx">Soft1 360</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-web-report.aspx">Soft1 Web Report</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/electronic-invoicing.aspx">Soft1 eINVOICE</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-mobile-crm.aspx">Mobile CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/mobile-sales.aspx">Mobile Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/mobile-warehouse.aspx">Mobile Warehouse</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/web-mobile.aspx">WEB & MOBILE </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">SERVICES</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/designing-websites.aspx">Web Design</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-web-applications.aspx">Web Applications Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-mobile-applications.aspx">Mobile Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/interactive-applications.aspx">Interactive Educational Software</a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of Expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/ebusiness-nop-commerce.aspx">e-business - Nop Commerce</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-platforms.aspx">e-learning platforms</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-lessons-development.aspx">e-learning lessons development</a></li><li class="active "><a target="" href="https://www.rdc.gr/en/normal/freshworks_business_software.aspx">Freshworks</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/freshworks_customer_service_suite.aspx">Freshworks Customer Service Suite</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/freshdesk.aspx">FreshDesk</a></li></ul></li><li class="hasChildren "><a target="" href="#">Melo Software Suite </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/digital-school.aspx">Digital School</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/content-optimizer.aspx">Content Optimizer</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/digital-marketing.aspx">DIGITAL MARKETING </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/services-digital-marketing.aspx">Services </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/seo-services.aspx">SEO Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/web-analytics-reports.aspx">Web Analytics & Reports</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/digital-advertising-services.aspx">Digital Advertising Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/video-advertising.aspx">Video advertising</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/social-media-development.aspx">Social Media Development</a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/adwords-advertising.aspx">Google Adwords </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/youtube-advertising.aspx">Youtube Ads</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/facebook-advertising.aspx">Facebook ads</a></li></ul></li></ul></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/Contact.aspx">CONTACT</a></li></ul></nav> </div> </nav> </div> <div class="col-sm-2 col-xs-12 partners-login"> <a id="btnPartnerLogin" href="#" onclick="$('.LoginArea').toggle();">Partners' Login</a> <div class="LoginArea" style="display: none"> <div id="ctl00_DivUserNotLoggedIn"> <div id="LoginBox" class="LoginBox login-layout light-login"> <div class="logo"> <div class="HeaderFrame"> <div class="col-sm-12"> <div class="h2-block"> RDC </div> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <div id="ctl00_upPanelLogin"> <div class="position-relative"> <div id="login-box" class="login-box visible widget-box no-border"> <div class="widget-body"> <div class="widget-main"> <div class="user-login"> <em class="fa fa-user" aria-hidden="true"></em> <h4>Login</h4> </div> <div class="space-6"></div> <div class="col-sm-12"> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtUsername" style="display: none">label</label> <input name="ctl00$txtUsername" type="text" id="ctl00_txtUsername" class="form-control" placeholder="Username" /> </span> </label> </div> <div class="col-sm-12"> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtPassword" style="display: none">label</label> <input name="ctl00$txtPassword" type="password" id="ctl00_txtPassword" class="form-control" placeholder="Password" /> </span> </label> </div> <div class="clearfix"></div> <div class="space"></div> <div class="clearfix"> <button id="ctl00_btnLogin" type="button" class="width-35 center-block btn-sm btn-primary" onclick="javascript:__doPostBack(&#39;ctl00_upPanelLogin&#39;,&#39;btnLogin&#39;)"> <span class="bigger-110" >Login</span > </button> </div> <div class="space-4"></div> <!--<h4 class="header blue lighter bigger"> Not registered yet? </h4> <div class="col-md-7 inline"> Please register before you buy/book any of your lessons </div> <div > <button id="ctl00_btnRegister" type="button" class="width-35 pull-right btn-sm btn-primary" onclick="javascript:window.location.replace(&#39;/el/normal/register&#39;);"> <i class="ace-icon fa fa-key"></i> <span class="bigger-110">Register</span> </button> </div>--> <div class="clearfix"></div> </div> <!-- /.widget-main --> <div class="toolbar clearfix"> <div> <a href="#" data-target="#forgot-box" class="forgot-password-link"> I forgot my password </a> </div> </div> </div> <!-- /.widget-body --> </div> <!-- /.login-box --> <div id="forgot-box" class="forgot-box widget-box no-border"> <div class="widget-body"> <div class="widget-main"> <h4 class="header red lighter bigger"> Retrieve Password </h4> <div class="space-6"></div> <p>Username</p> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtRetrieveUsername" style="display: none">label</label> <input name="ctl00$txtRetrieveUsername" type="text" id="ctl00_txtRetrieveUsername" class="form-control" placeholder="Username" /> </span> </label> <p>Enter your email and to receive instructions</p> <label class="block clearfix"> <span class="block input-icon input-icon-right"> <label for="ctl00_txtRetrievePassEmail" style="display: none">label</label> <input name="ctl00$txtRetrievePassEmail" type="text" id="ctl00_txtRetrievePassEmail" class="form-control" placeholder="Email" /> </span> </label> <div class="clearfix"> <button id="ctl00_btnSendME" type="button" class="width-35 pull-right btn btn-sm btn-danger" onclick="javascript:__doPostBack(&#39;ctl00_upPanelLogin&#39;,&#39;btnSendME&#39;)"> <span class="bigger-110"> Send Me! </span> </button> </div> </div> <!-- /.widget-main --> <div class="toolbar center"> <a href="#" data-target="#login-box" class="back-to-login-link"> Back to login </a> </div> </div> <!-- /.widget-body --> </div> <!-- /.forgot-box --> <!-- /.signup-box --> </div> </div> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> </header> <div class="clearfix"></div> <div class="main-content"> <div> <style> h1 { display: none; } .tittle-after { font-size: 30px !important; } .every-project ul li { font-size: 20px !important; } </style> <!-- #section:basics/content.breadcrumbs --> <div class="breadcrumbs" id="breadcrumbs"> <div class="container"> <script type="text/javascript"> try { ace.settings.check('breadcrumbs', 'fixed') } catch (e) { } </script> <ul class="breadcrumb"> <li><a href="https://www.rdc.gr/en/static/web-mobile.aspx">WEB & MOBILE </a></li><li class="active">Areas of Expertise</li> </ul><!-- /.breadcrumb --> </div> </div> <h1> Freshworks </h1> <div class="container"> <div id="freshworks"> <div class="js-scroll-to-form css-interested freshworks" data-scroll="scroll-to-form">I'm interested!</div> <div class="web-design"> <div class="container"> <h2>Freshworks software solutions in Greece <br>by RDC Informatics</h2> <p> Meet Freshworks, the business software company trusted by more than 50,000 companies across the globe. Unique &amp; flexible software solutions for Customer Service, Marketing &amp; Sales Automation, IT Service Management &amp; HR Management, with the support of RDC Informatics, official reseller of Freshworks in Greece. </p> <div class="py-[100px] text-center"><img class="max-w-full" src="/CMS/site/images/freshworks-logo.png" alt="freshworks logo"></div> <div class="flex flex-wrap gap-[30px]"> <a data-scroll="scroll-to-freshdesk" href="#" class="js-scroll-to-freshdesk flex flex-col gap-[20px] mx-auto text-center items-center text-[#60606C] hover:text-black"> <img class="pointer-events-none" src="/CMS/site/images/freshworks-freshdesk-logo.png" alt="freshworks freshdesk logo"> <span class="text-[20px] font-bold">Freshdesk</span> </a> <a data-scroll="scroll-to-freshmarketer" href="#" class="js-scroll-to-freshmarketer flex flex-col gap-[20px] mx-auto text-center items-center text-[#60606C] hover:text-black"> <img class="pointer-events-none" src="/CMS/site/images/freshworks-freshmarketer-logo.png" alt="freshworks freshmarketer logo"> <span class="text-[20px] font-bold">Freshmarketer</span> </a> <a data-scroll="scroll-to-freshchat" href="#" class="js-scroll-to-freshchat flex flex-col gap-[20px] mx-auto text-center items-center text-[#60606C] hover:text-black"> <img class="pointer-events-none" src="/CMS/site/images/freshworks-freshchat-logo.png" alt="freshworks Freshchat logo"> <span class="text-[20px] font-bold">Freshchat</span> </a> <a data-scroll="scroll-to-freshsales" href="#" class="js-scroll-to-freshsales flex flex-col gap-[20px] mx-auto text-center items-center text-[#60606C] hover:text-black"> <img class="pointer-events-none" src="/CMS/site/images/freshworks-freshsales-logo.png" alt="freshworks freshsales logo"> <span class="text-[20px] font-bold">Freshsales</span> </a> </div> </div> </div> <div class="FullDiv"> <div class="designing-global designing-43"> <div class="container"> <div class="row"> <div class="col-sm-5"> <div class="absolute -top-[250px]" id="scroll-to-freshdesk"></div> <div class="designing-text designing-global-container"> <i class="fa fa-crop" aria-hidden="true"></i> <h2>Freshdesk</h2> <p> Freshdesk is a cloud-based helpdesk system that offers powerful customer service solutions. The centralized console simplifies the organization and management of tasks, even in large teams, because Freshdesk brings together conversations from email, phone, web, chat and social media and helps you to solve customer problems quickly and efficiently. </p> </div> </div> <div class="col-sm-7"></div> </div> </div> </div> </div> <div class="clearfix"></div> <div class="every-project"> <div class="container"> <div class="row"> <div class="col-sm-6"> <h2 class="tittle-after">Delight your customers with <br>effortless customer service</h2> <img src="/cms/site/images/design-icon.png" class="img-responsive center-block"> <div class="offer"> <p>What We Offer</p> <img src="/cms/site/images/velos.png" class="img-responsive"> </div> </div> <div class="col-sm-6"> <ul> <li>Support your customers wherever they are - Email, Phone, Chat or Social (Omnichannel)</li> <li>Route tickets to the right reps, manage workflows and automate repetitive tasks</li> <li>Prioritize, assign and solve customers' issues with better transparency</li> <li>Customize to your business using our App Marketplace and powerful APls</li> <li>Create a self-serve portal with FAQs, knowledge base and community forums</li> <li>Use reports to track metrics, understand issues and improve your operations</li> </ul> </div> </div> </div> </div> <div class="clearfix"></div> <div class="FullDiv"> <div class="designing-global designing-44"> <div class="container"> <div class="row"> <div class="col-sm-5"> <div class="absolute -top-[250px]" id="scroll-to-freshmarketer"></div> <div class="designing-text designing-global-container"> <i class="fa fa-crop" aria-hidden="true"></i> <h2>Freshmarketer</h2> <p> Built on the next-generation customer engagement platform, Freshmarketer combines the power of marketing automation, contact management, and chat, in one smart solution. With Freshmarketer, you can now attract prospects, personalize campaigns, boost engagement, and even nurture existing customers. </p> </div> </div> <div class="col-sm-7"></div> </div> </div> </div> </div> <div class="clearfix"></div> <div class="every-project"> <div class="container"> <div class="row"> <div class="col-sm-6"> <h2 class="tittle-after"> Personalize messages with simple <br> and powerful marketing automation </h2> <img src="/cms/site/images/design-icon.png" class="img-responsive center-block"> <div class="offer"> <p>What We Offer</p> <img src="/cms/site/images/velos.png" class="img-responsive"> </div> </div> <div class="col-sm-6"> <ul> <li>Convert more website visitors to leads with compelling landing pages and web forms</li> <li>Track visitor behavior and attract the best leads possible</li> <li>Create targeted email campaigns and optimize them for devices</li> <li>Review campaign performance with detailed metrics and make them more effective</li> <li>Instantly sort and segment your lead list and seamlessly handoff to sales</li> </ul> </div> </div> </div> </div> <div class="clearfix"></div> <div class="FullDiv"> <div class="designing-global designing-45"> <div class="container"> <div class="row"> <div class="col-sm-5"> <div class="absolute -top-[250px]" id="scroll-to-freshchat"></div> <div class="designing-text designing-global-container"> <i class="fa fa-crop" aria-hidden="true"></i> <h2>Freshchat</h2> <p> Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. </p> </div> </div> <div class="col-sm-7"></div> </div> </div> </div> </div> <div class="clearfix"></div> <div class="every-project"> <div class="container"> <div class="row"> <div class="col-sm-6"> <h2 class="tittle-after">Make chat easy for today's digital customers</h2> <img src="/cms/site/images/design-icon.png" class="img-responsive center-block"> <div class="offer"> <p>What We Offer</p> <img src="/cms/site/images/velos.png" class="img-responsive"> </div> </div> <div class="col-sm-6"> <ul> <li>See all messages from customers in one place, wherever it comes from - in-app chat, website chat, WhatsApp, Facebook Messenger, iMessage and more</li> <li>Build once and deploy chatbots on all messaging apps and devices</li> <li>Reduce your cost of providing customer service</li> <li>Anticipate when customers may need assistance and send messages to let them know that you're available and eager to offer support.</li> </ul> </div> </div> </div> </div> <div class="clearfix"></div> <div class="FullDiv"> <div class="designing-global designing-46"> <div class="container"> <div class="row"> <div class="col-sm-5"> <div class="absolute -top-[250px]" id="scroll-to-freshsales"></div> <div class="designing-text designing-global-container"> <i class="fa fa-crop" aria-hidden="true"></i> <h2>Freshsales</h2> <p> With Freshsales, you can combine the power of sales force automation, chat, and telephony in one smart and comprehensive solution. Powered by Freddy AI, Freshsales can help you discover the best leads, boost customer engagement, visually manage pipeline, forecast revenue with intelligence, drive deals to closure, and even nurture existing customers. </p> </div> </div> <div class="col-sm-7"></div> </div> </div> </div> </div> <div class="clearfix"></div> <div class="every-project"> <div class="container"> <div class="row"> <div class="col-sm-6"> <h2 class="tittle-after"> Grow your business with the <br> smartest sales solution in town </h2> <img src="/cms/site/images/design-icon.png" class="img-responsive center-block"> <div class="offer"> <p>What We Offer</p> <img src="/cms/site/images/velos.png" class="img-responsive"> </div> </div> <div class="col-sm-6"> <ul> <li>Gain complete insight into your lead/customer intent and behavior</li> <li>Send the right message at the right time on the right channel and improve conversions</li> <li>Send emails, messages, reminders with workflows. Automate repetitive tasks.</li> <li>Automate customer follow-ups as a sequence</li> <li>Predict revenue with sales forecast reports</li> <li>Define sales objectives as goals, track your progress, and hit your targets</li> </ul> </div> </div> </div> </div> <div class="clearfix"></div></div> </div> <div id="freshworksForm" class="relative"> <div class="absolute -top-[250px]" id="scroll-to-form"></div> <div class="form-container"> <img class="form-image-1 form-image" src="/CMS/site/images/freshworks-form-bg-1.png" alt="freshworks-form-bg-1" /> <img class="form-image-2 form-image" src="/CMS/site/images/freshworks-form-bg-2.png" alt="freshworks-form-bg-2" /> <h2 class="text-center mb-[70px] relative" style="color: #58595b">Επικοινωνήστε μαζί μας</h2> <div class="relative"><div id="ctl00_cphMain_CtrlFormFreshworks_upPanelForm"> <div id="divFreshworks" class="form-section form-id-freshworks"> <div id="divFormTitle" class="form-title form-id-formtitle"> <label id="lblFormTitle">Expression of Interest Form</label> </div> <div id="divName" class="form-textbox form-id-name form-field form-required"> <label id="lblName" for="txtName">Name<span class="form-mark-required">*</span></label> <input id="txtName" type="text" name="Name" value=""> </div> <div id="divSurname" class="form-textbox form-id-surname form-field form-required"> <label id="lblSurname" for="txtSurname">Surname<span class="form-mark-required">*</span></label> <input id="txtSurname" type="text" name="Surname" value=""> </div> <div id="divEmail" class="form-textbox form-id-email form-field form-required"> <label id="lblEmail" for="txtEmail">Email<span class="form-mark-required">*</span></label> <input id="txtEmail" type="text" name="Email" value=""> </div> <div id="divCompanyName" class="form-textbox form-id-companyname form-field form-required"> <label id="lblCompanyName" for="txtCompanyName">Company name<span class="form-mark-required">*</span></label> <input id="txtCompanyName" type="text" name="CompanyName" value=""> </div> <div id="divPhone" class="form-textbox form-id-phone form-field form-required"> <label id="lblPhone" for="txtPhone">Phone<span class="form-mark-required">*</span></label> <input id="txtPhone" type="text" name="Phone" value=""> </div> <div id="divProductsLabel" class="form-label form-id-productslabel"> <label id="lblProductsLabel">I am interested in:</label> </div> <div id="divProducts" class="form-section form-id-products"> <div id="divFreshservice" class="form-checkbox form-id-freshservice form-field form-optional"> <input id="cbxFreshservice" type="checkbox" name="Freshservice"> <label id="lblFreshservice" for="cbxFreshservice">Freshservice</label> </div> <div id="divFreshchat" class="form-checkbox form-id-freshchat form-field form-optional"> <input id="cbxFreshchat" type="checkbox" name="Freshchat"> <label id="lblFreshchat" for="cbxFreshchat">Freshchat</label> </div> <div id="divFreshdesk" class="form-checkbox form-id-freshdesk form-field form-optional"> <input id="cbxFreshdesk" type="checkbox" name="Freshdesk"> <label id="lblFreshdesk" for="cbxFreshdesk">Freshdesk</label> </div> <div id="divFreshsales" class="form-checkbox form-id-freshsales form-field form-optional"> <input id="cbxFreshsales" type="checkbox" name="Freshsales"> <label id="lblFreshsales" for="cbxFreshsales">Freshsales</label> </div> <div id="divFreshmarketer" class="form-checkbox form-id-freshmarketer form-field form-optional"> <input id="cbxFreshmarketer" type="checkbox" name="Freshmarketer"> <label id="lblFreshmarketer" for="cbxFreshmarketer">Freshmarketer</label> </div> </div> <div id="divMessage" class="form-textarea form-id-message form-field form-optional"> <label id="lblMessage" for="txaMessage">Message</label> <textarea id="txaMessage" name="Message" rows="5" cols="50"></textarea> </div> <div id="divSend" class="form-button form-id-send"> <button id="btnSend" type="button" onclick="__doPostBack('Send', '');">SEND</button> </div> </div> </div> <div id="ctl00_cphMain_CtrlFormFreshworks_upProgress" style="display:none;"> <div class="upProgressSquare"> <div class="sk-cube-grid"> <div class="sk-cube sk-cube1"></div> <div class="sk-cube sk-cube2"></div> <div class="sk-cube sk-cube3"></div> <div class="sk-cube sk-cube4"></div> <div class="sk-cube sk-cube5"></div> <div class="sk-cube sk-cube6"></div> <div class="sk-cube sk-cube7"></div> <div class="sk-cube sk-cube8"></div> <div class="sk-cube sk-cube9"></div> </div> </div> </div> </div> </div> </div> </div> </div> <footer> <div class="footer-menu-melo"> <div class="footer_down"> <div class="container"> <div class="col-sm-3"> <div class="h2-block"> RDC Informatics </div> <nav id="Nav2" class="collapse navbar-collapse"> <div id="ctl00_pnlSite"> <nav class='main-menu'><div class="menu-button">RDC Informatics</div><ul><li class=""><a target="" href="https://www.rdc.gr/en/normal/home.aspx">HOME</a></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/normal/profile.aspx">PROFILE</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">Information</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="_self" href="https://www.rdc.gr/el/normal/leading-digital-transformation-to-excellence">Γνωριστε μας</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/brief-history.aspx">Short History</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/solutions-products.aspx">Products & solutions</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/manpower.aspx">Human Resources</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/quality-assurance.aspx">Quality Assurance</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/market-research.aspx">Research & Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/partners-network.aspx">Partners Network </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/strategic-partnerships.aspx">Strategic Partnerships</a><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softone-erp-consultant.aspx">Softone ERP Consultant (JRN010)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/softone-erp-developer.aspx">Softone ERP Developer (JRN011)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/project-manager.aspx">Project Manager for Web Services Division (JRΝ020)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/microsoft-net.aspx">Προγραμματιστής σε τεχνολογίες Microsoft .NET (JRΝ021)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/business-intelligence-analyst.aspx">Business Intelligence Analyst (JRN 043)</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">Customers & Projects</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/client-list.aspx">Client List</a></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid4/case-studies.aspx">Projects - Case Studies</a><em class="fa fa-plus-circle"></em></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid4/achievement.aspx">Honors - Awards</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren nodisplay"><a target="" href="https://www.rdc.gr/en/normal/portfolio.aspx">Projects Portfolio </a><em class="fa fa-plus-circle"></em><ul><li class="nodisplay"><a target="" href="https://www.rdc.gr/en/normal/viewproject.aspx"></a></li></ul></li></ul></li></ul></li><li class="hasChildren "><a target="" href="#">UPDATES</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/grid3/news-announcements.aspx">News - Announcements</a><em class="fa fa-plus-circle"></em></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/business-software.aspx">BUSINESS SOFTWARE</a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">Services</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softOne.aspx">RDC Informatics & SoftOne</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/implementation-projects.aspx">Projects Implementation</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/technical-assistance.aspx">Software Help Desk</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education-training.aspx">Education</a></li></ul></li><li class="hasChildren "><a target="" href="#">Software Products</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/commercial-management-soft1.aspx">Soft1 Commercial Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-erp.aspx">Soft1 ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1crm.aspx">Soft1 CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1edu.aspx">Soft1 EDU</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/edu-cert-ware.aspx">EduCertWare</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/logistical-applications.aspx">Accounting management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/salary.aspx">Payroll</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/retail-sale.aspx">Retail Sales </a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/financial-management.aspx">Financial Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/sales.aspx">Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/supply-chain-management.aspx">Supply Chain Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/production-management.aspx">Production Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education.aspx">Education Organizations</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/leading-digital-transformation-to-excellence.aspx">New Page</a></li></ul></li><li class="hasChildren "><a target="" href="#">CLOUD SERVICES</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/cloud-services.aspx">Cloud Services - Enterprise mobility</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/cloud-commercial-management.aspx">Cloud Production Management</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-cloud-erp.aspx">Cloud ERP</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-cloud-crm.aspx">Cloud CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/accounts-management-cloud.aspx">Cloud Accounting management </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/Soft1-360.aspx">Soft1 360</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-web-report.aspx">Soft1 Web Report</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/electronic-invoicing.aspx">Soft1 eINVOICE</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1-mobile-crm.aspx">Mobile CRM</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/mobile-sales.aspx">Mobile Sales</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/mobile-warehouse.aspx">Mobile Warehouse</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/web-mobile.aspx">WEB & MOBILE </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="#">SERVICES</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/designing-websites.aspx">Web Design</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-web-applications.aspx">Web Applications Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-mobile-applications.aspx">Mobile Development</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/interactive-applications.aspx">Interactive Educational Software</a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of Expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/ebusiness-nop-commerce.aspx">e-business - Nop Commerce</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-platforms.aspx">e-learning platforms</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-lessons-development.aspx">e-learning lessons development</a></li><li class="active "><a target="" href="https://www.rdc.gr/en/normal/freshworks_business_software.aspx">Freshworks</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/freshworks_customer_service_suite.aspx">Freshworks Customer Service Suite</a></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/freshdesk.aspx">FreshDesk</a></li></ul></li><li class="hasChildren "><a target="" href="#">Melo Software Suite </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/digital-school.aspx">Digital School</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/content-optimizer.aspx">Content Optimizer</a></li></ul></li></ul></li><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/digital-marketing.aspx">DIGITAL MARKETING </a><em class="fa fa-plus-circle"></em><ul><li class="hasChildren "><a target="" href="https://www.rdc.gr/en/static/services-digital-marketing.aspx">Services </a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/seo-services.aspx">SEO Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/web-analytics-reports.aspx">Web Analytics & Reports</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/digital-advertising-services.aspx">Digital Advertising Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/video-advertising.aspx">Video advertising</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/social-media-development.aspx">Social Media Development</a></li></ul></li><li class="hasChildren "><a target="" href="#">Areas of expertise</a><em class="fa fa-plus-circle"></em><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/adwords-advertising.aspx">Google Adwords </a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/youtube-advertising.aspx">Youtube Ads</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/facebook-advertising.aspx">Facebook ads</a></li></ul></li></ul></li><li class=""><a target="" href="https://www.rdc.gr/en/normal/Contact.aspx">CONTACT</a></li></ul></nav> </div> </nav> </div> <div class="col-sm-6"> <div class="h2-block"> Areas of expertise </div> <nav id="Nav3" class="collapse navbar-collapse"> <div id="ctl00_pnlTomeis"> <nav class='main-menu'><div class="menu-button">Areas of expertise</div><ul><li class=""><a target="" href="https://www.rdc.gr/en/static/softOne.aspx">Soft1 ERP / CRM IT Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/education.aspx">Schools IT Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/soft1edu.aspx">Soft1EDU Software</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/designing-websites.aspx">Web design (web sites)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/ebusiness-nop-commerce.aspx">e-shop / b2b with nop commerce</a></li><li class=""><a target="" href="#">Soft1 e-shop connector</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/elearning-platforms.aspx">Platforms & e-Learning Courses</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/interactive-applications.aspx">Educational applications (IWB)</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/development-mobile-applications.aspx">Cross-platform mobile applications</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/seo-services.aspx">SEO Services</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/adwords-advertising.aspx">Google Adwords Promotion</a></li><li class=""><a target="" href="https://www.rdc.gr/en/static/facebook-advertising.aspx">Facebook Advertising</a></li></ul></nav> </div> </nav> </div> <!-- <div class="col-sm-3"> <div 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