What Occupiers Want: Global Survey Results 2023

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and changes to real estate portfolios. </div> <div class="page-content-body rich-text"> <p>Since 2015, Cushman & Wakefield has been taking the pulse of CRE leaders around the world to understand What Occupiers Want. In our annual survey—conducted in partnership with <a rel="noopener noreferrer" href="https://www.corenetglobal.org/ " target="_blank" title="Learn more">CoreNet Global</a>—we ask about trends in office location and workplace, perspectives on changes to portfolios, and strategies around policies, procedures and decision-making. Over the past five years alone, we’ve uncovered critical insights about what matters most to occupiers, including sustainability, recruiting tech talent and post-pandemic portfolio transformations. This year, we asked more questions about <a href="https://www.cushmanwakefield.com/en/about-us/esg">Environmental, Social and Governance (ESG)</a>, and occupiers told us how they’re incorporating meaningful changes across environmental, sustainability and governance standards within their organizations. </p> <p><strong><span style="color: #0093b2;">KEY TAKEAWAYS FROM THE 2023 SURVEY:</span></strong></p> <ul> <li><strong>Cost and talent—cost pressure is the #1 challenge for companies across the globe</strong> <ul> <li>Globally, cost has moved to the forefront of strategic drivers for CRE, followed by talent and operational excellence. In 2022, the reverse was true, as most occupiers sought talent before cost reduction.<br /> <br /> </li> </ul> </li> <li><strong>Communal office space for sparking creativity and innovation—targeted space has doubled from pre-pandemic levels, from 20%-30% to 40%-50%</strong> <ul> <li>Most occupiers see the office as a centralized, planned meeting spot to learn, develop and ignite ideas collaboratively. As such, they seek to grow their communal spaces to foster a flexible and synergistic workplace environment.<br /> <br /> </li> </ul> </li> <li><strong>Finding talent beyond the city limits—26% of occupiers are recruiting from anywhere in the world</strong> <ul> <li>Though occupiers mostly prefer Central Business Districts (CBD) for HQ locations, this doesn’t limit their reach to hire from a global talent pool.<br /> <br /> </li> </ul> </li> <li><strong>Footprint reduction—nearly two-thirds of occupiers (63%) plan to reduce real estate footprint in the next two years</strong> <ul> <li>With office occupancy at half of pre-pandemic levels, most occupiers want to reduce overall footprint, while simultaneously optimizing their current space with amenities and services to increase office usage and experience.<br /> <br /> </li> </ul> </li> <li><strong>The importance of ESG—with a dramatic jump, from #8 to #5, ESG rose in importance as a key driver of real estate decisions</strong> <ul> <li>Social consciousness and sustainability are becoming increasingly important to occupiers around the world. Forty-two percent of CRE executives told us they have ESG goals either in operation or in planning stages.<br /> <br /> </li> </ul> </li> <li><strong>Making an impact with flexible work—employees report a better workplace experience when given autonomy to work when and where they want</strong> <ul> <li>Employees want to have agency to independently choose where and when to work. CRE executives see that providing workplace flexibility not only drives employee engagement, but also aligns with their social pillar goals.</li> </ul> </li> </ul> </div> </div> </section> </div> <div class="col-lg-4" style=""> <section style=""> <div class="sidebar mix_wedged"> <div class="sidebar-animation-container"> <div class="sidebar-animation-block mix_primary"></div> <div class="sidebar-animation-block mix_secondary"></div> </div> <div class="sidebar-body"> <h4 class="text-uppercase">Get this report</h4> <p> <img class="card-img-top image-resizing h-auto" alt="what occupiers want report" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/insights/2023/wow-2023_web-thumbnail.jpg?rev=7d6f0f1210ea45518db4e996fa8bd6d8" width="294" height="275"> </p> <a href="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/insights/2023/what-occupiers-want-2023.pdf?rev=7c195415e50841929f6b916bff2378e7" class="btn btn-primary btn-block" target="" title="">Download Report</a> </div> </div> <div class="sidebar"> <div class="sidebar-body"> <h4 class="text-uppercase">Authors</h4> <hr> <ul class="list-unstyled"> <li class="mt-3"> <a class="font-weight-bold" href="/en/united-kingdom/people/despina-katsikakis">Despina Katsikakis</a> <br>Executive Partner, Global Head of Total Workplace </li> <li class="mt-3"> <a class="font-weight-bold" href="/en/united-kingdom/people/dimitrios-vlachopoulos">Dimitris Vlachopoulos</a> <br>International Partner, Head of Portfolio & Location Strategy, EMEA </li> <li class="mt-3"> <a class="font-weight-bold" href="/en/united-states/people/david-c-smith">David Smith</a> <br>Head of Americas Insights, Global Research </li> </ul> </div> </div> <div class="card mix_padded "> <div class="card-body"> <div class="row no-gutters"> <div class="col"> <h5 class="card-title text-uppercase">Insights in your inbox</h5> <div class="card-text rich-text">Subscribe to get our latest research, thought leadership, insights, and news.</div> <a href="https://cloud.comm.cushmanwakefield.com/insights-subscription" class="btn btn-primary px-5 cta-generic-btn" rel="noopener noreferrer" target="_blank" title="Subscribe" >Subscribe</a> </div> </div> </div> </div> </section> </div> </div> </div> <section class="container" style="" > <div class="rich-text"> <h2 class="container-headline mix_align-center">FEATURED PODCAST</h2> <p>Join Michael Creamer in this podcast episode as he sits down with <a href="https://www.cushmanwakefield.com/en">Bill Knightly, Chief Executive of Global Occupier Services (GOS)</a>, to delve into the findings of our annual survey:</p> <iframe width="100%" height="95" src="https://embeds.audioboom.com/posts/8317998/embed?v=202301" style="background-color: transparent; display: block; padding: 0; width: 100%" frameborder="0" allowtransparency="allowtransparency" scrolling="no" title="Audioboom player" allow="autoplay" sandbox="allow-downloads allow-forms allow-popups allow-same-origin allow-scripts allow-storage-access-by-user-activation allow-top-navigation-by-user-activation"></iframe> <p> </p> </div><section class="container mb-5"> <h2 class='container-headline mix_align-center'>Related Insights</h2> <div class="row"> <div class="col-lg-4"> <div class="card_noborder"> <a href="/en/insights/office-fit-out-cost-guide"> <div class="insight-triangle"> <img class="card-img-top image-resizing h-auto" alt="Office Fit Out Cost Guide" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/insights/2024/office-fit-out-cost-guide/fit-out-office-global-web-card.jpg?rev=00d1b4a3653b4bf0adc0013809e617c3" width="564" height="343"/> </div> </a> <div class="card-insight-body "> <h6 class="card-subtitle-alt font-weight-bold">Research • Workplace</h6> <p class="font-weight-bold"><a href="/en/insights/office-fit-out-cost-guide">Office Fit Out Cost Guides</a></p> <div class="card-text"> <div class="rich-text">These Guides are an essential tool to assist in corporate real estate decision-making regarding fitting out, retrofitting & reinstating office space.</div> <span class="article-foot">3/21/2024</span> </div> </div> </div> </div> <div class="col-lg-4"> <div class="card_noborder"> <a href="/en/insights/reworking-the-workplace-podcast"> <div class="insight-triangle"> <img class="card-img-top image-resizing h-auto" alt="outdoor dining tables" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/multimedia/062023reworkingworkplacewebcard.jpg?rev=b156fe9e075f4f2e9b75fdeca0aa77af" width="564" height="343"/> </div> </a> <div class="card-insight-body "> <h6 class="card-subtitle-alt font-weight-bold">Podcast • Workplace</h6> <p class="font-weight-bold"><a href="/en/insights/reworking-the-workplace-podcast">Podcast: Reworking the Workplace</a></p> <div class="card-text"> <div class="rich-text">In this episode, Michael Creamer is joined by Nicola Gillen, Richard Pickering, Sophie Schuller and Zoe Humphries, lead authors of our new book ‘Reworking the Workplace’ published by Royal Institute of British Architects (RIBA).</div> <span class="article-foot"><a href="/en/united-kingdom/people/michael-creamer">Michael Creamer</a> • 6/6/2023</span> </div> </div> </div> </div> <div class="col-lg-4"> <div class="card_noborder"> <a href="/en/insights/a-new-reason-for-the-office-connection-and-inspiration"> <div class="insight-triangle"> <img class="card-img-top image-resizing h-auto" alt="052023newreasonsofficewebcard" src="https://cw-gbl-gws-prod.azureedge.net/-/media/cw/global/insights/2023/052023newreasonsofficewebcard.jpg?rev=ee22c7490a814ca39becaf4ec177375c" width="564" height="343"/> </div> </a> <div class="card-insight-body "> <h6 class="card-subtitle-alt font-weight-bold">Research • Workplace</h6> <p class="font-weight-bold"><a href="/en/insights/a-new-reason-for-the-office-connection-and-inspiration">A New Reason for the Office: Connection and Inspiration</a></p> <div class="card-text"> <div class="rich-text">Technology has enabled the workforce to be more virtual and as most employees now have choices of where to work, there’s something different about the office these days. It’s not just the casual attire, the prevalence of videoconferencing or the hybrid work environment. </div> <span class="article-foot"><a href="/en/united-kingdom/people/despina-katsikakis">Despina Katsikakis</a> • 6/5/2023</span> </div> </div> </div> </div> </div> </section><section class="container mb-5"> <h2 class='container-headline mix_align-center'>Related Services</h2> <div class="row"> <div class="col-lg-4"> <div class="card mix_service"> <div class="card-body"> <h5 class="card-title">Global Occupier Services</h5> <div class="card-text mb-3 rich-text"><p>Making Real Estate Your Strategic Advantage</p></div> <a href="/en/united-states/services/global-occupier-services" class="btn btn-secondary btn-block">Learn More</a> </div> </div> </div> <div class="col-lg-4"> <div class="card mix_service"> <div class="card-body"> <h5 class="card-title">Total Workplace Consulting</h5> <div class="card-text mb-3 rich-text">Total Workplace consulting brings together thought leadership, strategy, and guidance to help both occupiers and investors to address how work is changing, where people live, work and play, and what the implications are for real estate.</div> <a href="/en/services/total-workplace-consulting" class="btn btn-secondary btn-block">Learn More</a> </div> </div> </div> <div class="col-lg-4"> <div class="card mix_service"> <div class="card-body"> <h5 class="card-title">Integrated Portfolio Management (IPM)</h5> <div class="card-text mb-3 rich-text">Look to our Integrated Portfolio Management team to take a holistic approach to creating portfolio solutions for your business.</div> <a href="/en/services/global-occupier-services/integrated-portfolio-management" class="btn btn-secondary btn-block">Learn More</a> </div> </div> </div> </div> </section> </section> <section class="container-fluid" style="" > <div class="hero mix_hero-prefooter js-hero"> <div class="hero-animation-container"> <div class="hero-prefooter-stripes"></div> </div> <div class="container"> <div class="row align-items-center"> <div class="col-lg-7 offset-lg-1"> <h3 class="text-uppercase">CAN'T FIND WHAT YOU'RE LOOKING FOR?</h3> <div class="rich-text"><p>Get in touch with one of our professionals.</p></div> </div> <div class="col-lg-2 offset-lg-1"> <a href="/en/inquire" class="btn btn-primary" target="_self" >CONTACT US</a> </div> </div> </div> </div> </section> <div class="cookiecontent">  <div id="banner_title" class="desc_text"> Your privacy matters to us </div> <div id="description_text" class="desc_text"> With your permission we and our partners would like to use cookies in order to access and record information and process personal data, such as unique identifiers and standard information sent by a device to ensure our website performs as expected, to develop and improve our products, and for advertising and insight purposes.<br /> <br /> Alternatively click on More Options and select your preferences before providing or refusing consent. 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What Occupiers Want: Global Survey Results 2023 | Cushman & Wakefield