Complaints | Contact the BBC

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</div> </div> </div> </div> </div> </div> </div> </div> <div class="gel-wrap"> <div class="gel-layout"> <div class="gel-layout__item"> </div> </div> </div> <main role="main"> <div class="gel-wrap"> <div class="gel-layout region"> <div class="gel-layout__item"> <div class="layout-content gel-body-copy"> <div> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-bbc-contact-page-title"> <h1 class="gel-trafalgar">Complaints</h1> </div> <div id="block-bbc-contact-content"> <article data-history-node-id="6" role="article" about="http://bbc-contact.local/complaints" typeof="schema:WebPage"> <div> <div class="gel-layout"> <div class="gel-layout__item gel-2/3@l"> <div property="schema:text"><p>These pages have information about <strong><a href="/web/20200725211501/https://www.bbc.co.uk/contact/how-we-handle-your-complaint">how to complain</a></strong> to the BBC, with links to the BBC鈥檚 Complaints Framework, the BBC鈥檚 regulator Ofcom and regular reports about complaints.</p> </div> </div> </div> </div> </article> </div> <div class="views-element-container block block-views block-views-blockob-bbc-complaints-ob-bbc-recent-complaints recent-complaints-block" id="block-views-block-ob-bbc-complaints-ob-bbc-recent-complaints"> <div class="gel-layout"> <div class="gel-layout__item nw-c-slice-heading gel-1/1"> <div class="nw-c-slice-heading__title gs-u-float-left gs-u-pr+"> <a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaints/recent-complaints" data-entityid="cluster_3-slice-heading" class="nw-c-slice-heading__anchor nw-o-link nw-o-link--no-visited-state"> <h2 id="nw-c-cluster3-heading__title" class="gel-double-pica">Recent complaints and responses</h2> </a> </div> <a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaints/recent-complaints" class="nw-c-slice-heading__action-text gel-pica-bold gs-u-float-right gs-u-pl+ gs-u-mt-" tabindex="-1" aria-hidden="true">See All</a> </div> <div><div class="view view-ob-bbc-complaints view-id-ob_bbc_complaints view-display-id-ob_bbc_recent_complaints js-view-dom-id-56275090b3bf013c88e01c18a289eb7284ec6c2b60df17c07e5f98a23238a75d"> <div class="gel-layout__item gel-1/1 gel-2/3@l view-header"> <div class="gel-body-copy"> <p>These are recent public responses we have made to issues of wide audience concern which have either generated significant numbers of complaints or raised significant issues (we do not respond publicly to all complaints we reply to).</p> </div> </div> <div class="gel-wrap"> <div class="gel-layout gel-layout--equal"> <div class="gel-layout__item gel-1/1@m gel-1/2@l"> <div class="tile white-bg clickable-tile"> <h2 class="gel-great-primer-bold title-link"> <a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/breakfast15072020" hreflang="en">BBC Breakfast, BBC One & BBC News Channel, 15 July 2020</a> </h2> <div class="file-list gel-brevier"> </div> <span class="gel-brevier"> <i class="timestamp__icon gelicon gelicon--duration"></i> <time datetime="2020-07-23T12:00:00Z">July 2020</time> </span> <a aria-hidden="true" tabindex="-1" class="link-primary" href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/breakfast15072020"></a> </div> </div> <div class="gel-layout__item gel-1/1@m gel-1/2@l"> <div class="tile white-bg clickable-tile"> <h2 class="gel-great-primer-bold title-link"> <a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/bbcbreakfast9july" hreflang="en">BBC Breakfast, 9 July 2020</a> </h2> <div class="file-list gel-brevier"> </div> <span class="gel-brevier"> <i class="timestamp__icon gelicon gelicon--duration"></i> <time datetime="2020-07-22T12:00:00Z">July 2020</time> </span> <a aria-hidden="true" tabindex="-1" class="link-primary" href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/bbcbreakfast9july"></a> </div> </div> <div class="gel-layout__item gel-1/1@m gel-1/2@l"> <div class="tile white-bg clickable-tile"> <h2 class="gel-great-primer-bold title-link"> <a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/075tvljuly2020" hreflang="en">Changes to the over 75 TV Licence scheme</a> </h2> <div class="file-list gel-brevier"> </div> <span class="gel-brevier"> <i class="timestamp__icon gelicon gelicon--duration"></i> <time datetime="2020-07-20T12:00:00Z">July 2020</time> </span> <a aria-hidden="true" tabindex="-1" class="link-primary" href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/075tvljuly2020"></a> </div> </div> <div class="gel-layout__item gel-1/1@m gel-1/2@l"> <div class="tile white-bg clickable-tile"> <h2 class="gel-great-primer-bold title-link"> <a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/ncfyw" hreflang="en">No Country For Young Women, BBC Sounds, 30 June 2020</a> </h2> <div class="file-list gel-brevier"> </div> <span class="gel-brevier"> <i class="timestamp__icon gelicon gelicon--duration"></i> <time datetime="2020-07-16T12:00:00Z">July 2020</time> </span> <a aria-hidden="true" tabindex="-1" class="link-primary" href="/web/20200725211501/https://www.bbc.co.uk/contact/complaint/ncfyw"></a> </div> </div> </div> </div> </div></div> </div> </div><div id="block-complaintscommunicationblock" class="block block-block-content block-block-contenteb6883cc-b705-4eba-8607-ec4e6c9436e9 three-column-comm-block"> <div class="gel-wrap"> <div class="gel-layout"> <div class=" gel-layout__item gel-1/1 "> <h2 class=" gel-double-pica sub-header"> <div>How to make a complaint</div> </h2> </div> </div> <div class="gel-layout gs-u-mt+"> <div class="gel-layout__item gel-1/1 gel-1/3@l column"> <h3 class="gel-media__body-title gel-great-primer primary-color"> <div>Online</div> </h3> <div class="gel-body-copy"> <div class="description"> </div> <div> <div><a href="/web/20200725211501/https://www.bbc.co.uk/contact/complaints/make-a-complaint">Make a Complaint</a></div> <div><a href="/web/20200725211501/https://www.bbc.co.uk/contact/make-a-complaint-welsh">Gwneud cwyn</a></div> </div> </div> </div> <div class="gel-layout__item gel-1/1 gel-1/3@l column"> <h3 class="gel-media__body-title gel-great-primer primary-color"> <div>Phone</div> </h3> <div class="gel-body-copy"> <div class="description"> <div><p><strong><span>Record your complaint 24 hours a day:</span></strong><br/><br/> 03700 100 222*</p> <p>03700 100 212* (textphone)</p> <p>(*charged as geographic numbers)</p></div> </div> <div class="cta-btns"> </div> </div> </div> <div class="gel-layout__item gel-1/1 gel-1/3@l column"> <h3 class="gel-media__body-title gel-great-primer primary-color"> <div>Post</div> </h3> <div class="gel-body-copy"> <div class="description"> <div><p>BBC Complaints<br/> PO Box 1922,<br/> Darlington,<br/> DL3 0UR.</p></div> </div> <div class="cta-btns gel-pica"> </div> </div> </div> </div> <div class="gel-layout"> <div class="gel-layout__item gel-1/1 footer-cta gel-pica"> <div> <div><a 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