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Amazon: Qué hacemos - About Amazon México

<!DOCTYPE html> <html class="PageDefault" lang="es"> <head> <meta charset="UTF-8"> <link rel="stylesheet" href="https://assets.aboutamazon.com/resource/00000174-78b5-d0f5-a376-7ab552ae0000/styleguide/All.min.c55225aa20d90b629baf888676bae63f.gz.css"><style>@media only screen and (min-width: 768px) { .TourRegistrationForm[data-step="1"] .TourRegistrationFieldsetOne { min-height: 480px !important; } }</style> <style>@media only screen and (max-width: 568px) { .TourRegistrationForm-promos-promo { margin-top: 10px; } } @media only screen and (min-width: 568px) { .TourRegistrationForm-promos-promo { margin-top: 30px; } }</style> <style>@media only screen and (min-width: 1051px) { .TourRegistrationFieldsetThree-items-item-row .CheckboxInput-label { width: calc(100% + 30px); } }</style> <style>@media only screen and (min-width: 768px) { .TourRegistrationFieldsetThree-items { width: 672px; max-width: 672px; } }</style> <style>@media only screen and (max-width: 568px) { .TourRegistrationCalendarComingSoon.left { left: 25%; width: 100%; margin-left: -25%; } } @media only screen and (min-width: 568px) { .TourRegistrationCalendarComingSoon.left { left: 0; width: auto; margin-left: 0; } }</style> <style>.knotch_placeholder div { margin-top: -75px; } @media only screen and (min-width: 768px) { .knotch_placeholder div { margin-top: -125px; } }</style> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"><title>Amazon: Qué hacemos - About Amazon México</title><meta name="description" content="Cada día alegramos a nuestros clientes con la tienda Amazon, AWS, Prime Video, Amazon Studios y dispositivos como Kindle y Echo."><meta name="keywords" content="AWS,Alexa,Amazon Go,Amazon Prime,Amazon Web Services,Amazon store,Echo,Kindle,Retail,cloud computing"><link rel="canonical" href="https://www.aboutamazon.mx/que-hacemos"><meta name="brightspot.contentId" content="00000186-2723-d8d6-abdf-677ba17c0014"><meta property="fb:pages" content="438674779807085"> <meta property="og:title" content="Qué hacemos"> <meta property="og:url" content="https://www.aboutamazon.mx/que-hacemos"> <meta property="og:image" content="https://assets.aboutamazon.com/dims4/default/d786321/2147483647/strip/true/crop/960x480+0+81/resize/1200x600!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg"> <meta property="og:image:url" content="https://assets.aboutamazon.com/dims4/default/d786321/2147483647/strip/true/crop/960x480+0+81/resize/1200x600!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg"> <meta property="og:image:secure_url" content="https://assets.aboutamazon.com/dims4/default/d786321/2147483647/strip/true/crop/960x480+0+81/resize/1200x600!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="600"> <meta property="og:image:type" content="image/jpeg"> <meta property="og:image:alt" content="Plano corto de las manos y parte del cuerpo de un trabajador de Amazon que está agarrando una caja de la cinta transportadora metálica. La caja es marrón con la cinta de color gris. El trabajador de Amazon lleva guantes de seguridad de color gris y una chaleco de color naranja, gris y amarillo con el logo de Amazon."> <meta property="og:site_name" content="MX About Amazon"> <meta property="og:type" content="website"> <meta name="twitter:card" content="summary_large_image"/> <meta name="twitter:image" content="https://assets.aboutamazon.com/dims4/default/d786321/2147483647/strip/true/crop/960x480+0+81/resize/1200x600!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg"/> <meta name="twitter:image:alt" content="Plano corto de las manos y parte del cuerpo de un trabajador de Amazon que está agarrando una caja de la cinta transportadora metálica. La caja es marrón con la cinta de color gris. El trabajador de Amazon lleva guantes de seguridad de color gris y una chaleco de color naranja, gris y amarillo con el logo de Amazon."/> <meta name="twitter:site" content="@amazonmex"/> <meta name="twitter:title" content="Qué hacemos"/> <meta property="fb:app_id" content="2194788737494754"> <meta property="fb:pages" content="438674779807085"> <link rel="alternate" href="https://www.aboutamazon.com/what-we-do" hreflang="en-US" /><link rel="alternate" href="https://www.aboutamazon.sg/what-we-do" hreflang="en-SG" /><link rel="alternate" href="https://www.aboutamazon.com.au/what-we-do" hreflang="en-AU" /><link rel="alternate" href="https://www.aboutamazon.jp/what-we-do" hreflang="ja-JP" /><link rel="alternate" href="https://www.aboutamazon.in/what-we-do" hreflang="en-IN" /><link rel="alternate" href="https://www.aboutamazon.co.uk/what-we-do" hreflang="en-GB" /><link rel="alternate" href="https://www.aboutamazon.it/cosa-facciamo" hreflang="it-IT" /><link rel="alternate" href="https://www.aboutamazon.eu/what-we-do" hreflang="en" /><link rel="alternate" href="https://www.aboutamazon.fr/ce-que-nous-faisons" hreflang="fr-FR" /><link rel="alternate" href="https://www.aboutamazon.es/que-hacemos" hreflang="es-ES" /><link rel="alternate" href="https://www.aboutamazon.de/was-wir-tun" hreflang="de-DE" /><link rel="alternate" href="https://www.aboutamazon.pl/co-robimy" hreflang="pl-PL" /><link rel="alternate" href="https://www.aboutamazon.ca/what-we-do" hreflang="en-CA" /><link rel="alternate" href="https://www.aboutamazon.mx/que-hacemos" hreflang="es-MX" /><link rel="alternate" href="https://www.aboutamazon.ca/fr/ce-que-nous-faisons" hreflang="fr-CA" /><link rel="alternate" href="https://www.aboutamazon.com.br/o-que-fazemos" hreflang="pt-BR" /><link rel="apple-touch-icon" sizes="180x180" href="/apple-touch-icon.png"> <link rel="icon" type="image/png" href="/favicon-32x32.png"> <link rel="icon" type="image/png" href="/favicon-16x16.png"> <meta name="parsely-pub-date" content="2023-02-06T14:31:57Z" /><script type="application/ld+json">{"@context":"http://schema.org","@type":"WebPage","url":"https://www.aboutamazon.mx/que-hacemos","dateModified":"2024-08-01T22:22:58.144Z","datePublished":"2023-02-06T14:31:57.018Z","description":"Cada día alegramos a nuestros clientes con la tienda Amazon, AWS, Prime Video, Amazon Studios y dispositivos como Kindle y Echo.","image":[{"@context":"http://schema.org","@type":"ImageObject","height":641,"url":"https://assets.aboutamazon.com/dims4/default/1b895c2/2147483647/strip/false/crop/960x641+0+0/resize/960x641!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg","width":960},{"@context":"http://schema.org","@type":"ImageObject","height":675,"url":"https://assets.aboutamazon.com/dims4/default/c8ac90d/2147483647/strip/false/crop/960x540+0+51/resize/1200x675!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg","width":1200}],"headline":"Amazon: Qué hacemos","publisher":{"@type":"Organization","name":"MX About Amazon","logo":{"@type":"ImageObject","url":"https://amazon-blogs-brightspot-lower.s3.amazonaws.com/about/00/92/0260aab44ee8a2faeafde18ee1da/amazon-logo-inverse.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com"}}}</script><script>const digitalDataBEComponents = {"pageDetails":{"urlSlug":"que-hacemos","country":"MX","siteSection":"Pages","bspContentUuid":"00000186-2723-d8d6-abdf-677ba17c0014","fullUrl":"https://www.aboutamazon.mx/que-hacemos","pageTitle":"Amazon: Qué hacemos","publishDate":"02-06-2023 08:31","siteSection2":"Qué hacemos","siteSection3":"","language":"es","locale":"es_MX","pageName":"Qué hacemos","sitePath":"/","site":"mxaboutamazon","pageType":"page","ownerSite":"mxaboutamazon","pageUrl":"https://www.aboutamazon.mx/que-hacemos","permalink":"https://www.aboutamazon.mx/que-hacemos","headline":"Amazon: Qué hacemos"}};</script> <!--This is needed for custom elements to function in browsers that support them natively but that are using es6 code transpiled to es5. 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href="https://www.aboutamazon.mx/quienes-somos" data-amzn-id="00000185-ce6a-d3db-adcd-df6a8dc60011" data-cms-ai="0">Quiénes somos</a> </div> <button class="NavigationItem-icon NavigationItem-more"> <svg><use xlink:href="#icon-greater-than"/></svg> <span class="sr-only">Abrir</span> </button> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"> <div class="NavigationSubnav" data-columns=1> <div class="NavigationSubnav-bg"></div> <div class="NavigationSubnav-wrapper"> <div class="NavigationSubnav-content"> <div class="NavigationSubnav-title"> <div class="NavigationSubnav-icon"> <svg><use xlink:href="#icon-greater-than"/></svg> </div> <div class="NavigationSubnav-text"> <a href="https://www.aboutamazon.mx/quienes-somos" data-amzn-id="00000185-ce6a-d3db-adcd-df6a8dc60011" data-cms-ai="0">Quiénes somos</a> </div> </div> <ul class="NavigationSubnav-items"> <li class="NavigationSubnav-items-item"> <div class="NavigationSubnavItem"> <ul 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href="https://www.aboutamazon.mx/trabajar-en-amazon/empleados-prestaciones-y-beneficios" data-cms-ai="0">Empleados, prestaciones y beneficios</a> </li> <li class="NavigationSubnavItem-items-item"> <a class="NavigationLink" href="https://www.aboutamazon.mx/trabajar-en-amazon/diversidad-equidad-e-inclusion" data-cms-ai="0">Diversidad, equidad e inclusión</a> </li> <li class="NavigationSubnavItem-items-item"> <a class="NavigationLink" href="https://www.aboutamazon.mx/trabajar-en-amazon/nuestros-sitios-y-oficinas-corporativas" data-cms-ai="0">Nuestros sitios y oficinas corporativas</a> </li> </ul> </div> </li> </ul> </div> </div> </div> </li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem" > <div class="NavigationItem-text"> <div class="NavigationItem-wrapper"> <a class="NavigationItem-text-link" href="https://www.aboutamazon.mx/nuestro-impacto" data-amzn-id="00000186-2af7-d5f5-a3de-ebf79e3f0000" data-cms-ai="0">Nuestro impacto</a> </div> <button class="NavigationItem-icon NavigationItem-more"> <svg><use xlink:href="#icon-greater-than"/></svg> <span class="sr-only">Abrir</span> </button> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"> <div class="NavigationSubnav" data-columns=3> <div class="NavigationSubnav-bg"></div> <div class="NavigationSubnav-wrapper"> <div class="NavigationSubnav-content"> <div class="NavigationSubnav-title"> <div class="NavigationSubnav-icon"> <svg><use xlink:href="#icon-greater-than"/></svg> </div> <div class="NavigationSubnav-text"> <a href="https://www.aboutamazon.mx/nuestro-impacto" data-amzn-id="00000186-2af7-d5f5-a3de-ebf79e3f0000" data-cms-ai="0">Nuestro impacto</a> </div> </div> <ul class="NavigationSubnav-items"> <li class="NavigationSubnav-items-item"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle"> <a class="NavigationSubnavItem-subtitle-link" href="https://www.aboutamazon.mx/crecimiento-e-inversiones" data-amzn-id="0000018b-aace-d206-a5cf-bfde21290001" data-cms-ai="0">Crecimiento e inversiones</a> </div> </div> </li> <li class="NavigationSubnav-items-item"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle"> <a class="NavigationSubnavItem-subtitle-link" href="https://www.aboutamazon.mx/empoderamiento" data-amzn-id="0000018b-aace-d206-a5cf-bfde872d0000" data-cms-ai="0">Empoderamiento</a> </div> </div> </li> <li class="NavigationSubnav-items-item"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle"> <a class="NavigationSubnavItem-subtitle-link" href="https://www.aboutamazon.mx/apoyo-a-la-comunidad" data-amzn-id="0000018b-aace-d2c2-a7af-aadec34a0000" data-cms-ai="0">Apoyo a la comunidad</a> </div> </div> </li> </ul> </div> </div> </div> </li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem" data-with-divider> <div class="NavigationItem-text"> <div class="NavigationItem-wrapper"> <a class="NavigationItem-text-link" href="https://www.aboutamazon.mx/nuestro-planeta" data-amzn-id="00000186-2aff-d9e7-a5be-3affd0e20014" data-cms-ai="0">Nuestro planeta</a> </div> </div> </div></li> <li class="Navigation-items-item"><div class="NavigationItem" data-social-item> <div class="NavigationItem-text NavigationItem-more"> <div class="NavigationItem-wrapper">Síguenos</div> <button class="NavigationItem-icon NavigationItem-more"> <svg><use xlink:href="#icon-greater-than"/></svg> <span class="sr-only">Abrir</span> </button> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"> <div class="NavigationSubnav" data-columns="5"> <div class="NavigationSubnav-bg"></div> <div class="NavigationSubnav-wrapper"> <div class="NavigationSubnav-content"> <div class="NavigationSubnav-title"> <div class="NavigationSubnav-icon"> <svg><use xlink:href="#icon-greater-than"/></svg> </div> <div class="NavigationSubnav-text"><span>Síguenos</span></div> </div> <ul class="NavigationSubnav-items"> <li class="NavigationSubnav-items-item NavigationSubnav-social"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle" data-social-service="Twitter"><svg><use xlink:href="#icon-twitter"/></svg>Twitter</div> <ul class="NavigationSubnavItem-items"> <li class="NavigationSubnavItem-items-item"><a class="NavigationLink" href="http://twitter.com/amazonmex" target="_blank" data-cms-ai="0">@AmazonMex</a> </li> <li class="NavigationSubnavItem-items-item"><a class="NavigationLink" href="http://twitter.com/AmazonMexPolicy" target="_blank" data-cms-ai="0">@AmazonMexPolicy</a> </li> </ul> </div> </li> <li class="NavigationSubnav-items-item NavigationSubnav-social"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle" data-social-service="LinkedIn"><svg><use xlink:href="#icon-linkedin"/></svg>LinkedIn</div> <ul class="NavigationSubnavItem-items"> <li class="NavigationSubnavItem-items-item"><a class="NavigationLink" href="http://www.linkedin.com/company/amazon/" target="_blank" data-cms-ai="0">Amazon</a> </li> </ul> </div> </li> <li class="NavigationSubnav-items-item NavigationSubnav-social"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle" data-social-service="Facebook"><svg><use xlink:href="#icon-facebook"/></svg>Facebook</div> <ul class="NavigationSubnavItem-items"> <li class="NavigationSubnavItem-items-item"><a class="NavigationLink" href="http://www.facebook.com/amazonmex" target="_blank" data-cms-ai="0">Amazon México</a> </li> </ul> </div> </li> <li class="NavigationSubnav-items-item NavigationSubnav-social"> <div class="NavigationSubnavItem"> <div class="NavigationSubnavItem-subtitle" data-social-service="Instagram"><svg><use xlink:href="#icon-instagram"/></svg>Instagram</div> <ul class="NavigationSubnavItem-items"> <li class="NavigationSubnavItem-items-item"><a class="NavigationLink" href="http://www.instagram.com/amazonmex/" target="_blank" data-cms-ai="0">AmazonMex</a> </li> </ul> </div> </li> </ul> </div> </div> </div> </li> </ul> </div></li> </ul> </nav> <div class="NavigationItem LanguageHamburgerMenu" data-social-item> <div class="NavigationItem-text NavigationItem-more LanguageHamburgerMenu-text"> <button class="NavigationItem-icon NavigationItem-more LanguageHamburgerMenu-icon"> <svg><use xlink:href="#icon-greater-than"/></svg> </button> <div class="LanguagesMenu-toggle"> <div class="LanguagesMenu-icon" data-flag="mx"></div> <span>es</span> </div> </div> <ul class="NavigationItem-items LanguageHamburgerMenu-items"> <li class="NavigationItem-items-item LanguageHamburgerMenu-items-item"> <div class="NavigationSubnav LanguageHamburgerMenu-Subnav" data-columns="5"> <div class="NavigationSubnav-bg LanguageHamburgerMenu-Subnav-bg"></div> <div class="NavigationSubnav-wrapper LanguageHamburgerMenu-Subnav-wrapper"> <div class="NavigationSubnav-content LanguageHamburgerMenu-Subnav-content"> <div class="NavigationSubnav-title LanguageHamburgerMenu-Subnav-title"> <div class="NavigationSubnav-icon LanguageHamburgerMenu-Subnav-close"> <svg class="Icon-close"> <use xlink:href="#icon-close"></use> </svg> </div> <div class="NavigationSubnav-text LanguageHamburgerMenu-Subnav-text"><span>Visita otra web de Amazon</span></div> </div> <ul class="NavigationSubnav-items LanguageHamburgerMenu-Subnav-items"> <li class="NavigationSubnav-items-item NavigationSubnav-social LanguageHamburgerMenu-Subnav-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenu-SubnavItem"> <div class="NavigationSubnavItem-subtitle region LanguageHamburgerMenu-SubnavItem-subtitle">ASIA-PACÍFICO</div> <ul class="NavigationSubnavItem-items LanguageHamburgerMenu-SubnavItem-items"> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="au" href="https://www.aboutamazon.com.au/" target="_blank" data-cms-ai="0"><span>Australia</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.com.au/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="in" href="https://www.aboutamazon.in/" target="_blank" data-cms-ai="0"><span>India</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.in/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="jp" href="https://www.aboutamazon.jp/" target="_blank" data-cms-ai="0"><span>Japón</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.jp/" target="_blank" data-cms-ai="0" ><span>About Amazon (日本語)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="sg" href="https://www.aboutamazon.sg/" target="_blank" data-cms-ai="0"><span>Singapur</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.sg/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> </li> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://press.aboutamazon.com/sg" target="_blank" data-cms-ai="0" ><span>Press Centre (English)</span></a> </li> </ul> </div> </div> </li> </ul> </div> </li> <li class="NavigationSubnav-items-item NavigationSubnav-social LanguageHamburgerMenu-Subnav-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenu-SubnavItem"> <div class="NavigationSubnavItem-subtitle region LanguageHamburgerMenu-SubnavItem-subtitle">EUROPA</div> <ul class="NavigationSubnavItem-items LanguageHamburgerMenu-SubnavItem-items"> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="eu" href="https://www.aboutamazon.eu/" target="_blank" data-cms-ai="0"><span>Europa</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.eu/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="fr" href="http://www.aboutamazon.fr/" target="_blank" data-cms-ai="0"><span>Francia</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="http://www.aboutamazon.fr/" target="_blank" data-cms-ai="0" ><span>About Amazon (Français)</span></a> </li> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://press.aboutamazon.com/fr/press-release-archive" target="_blank" data-cms-ai="0" ><span>Press Center (Français)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="de" href="https://www.aboutamazon.de/" target="_blank" data-cms-ai="0"><span>Alemania</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.de/" target="_blank" data-cms-ai="0" ><span>About Amazon (Deutsch)</span></a> </li> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://press.aboutamazon.com/de/archiv-pressemitteilungen" target="_blank" data-cms-ai="0" ><span>Newsroom (Deutsch)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="it" href="https://www.aboutamazon.it/" target="_blank" data-cms-ai="0"><span>Italia</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.it/" target="_blank" data-cms-ai="0" ><span>About Amazon (Italiano)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="pl" href="https://aboutamazon.pl" target="_blank" data-cms-ai="0"><span>Polonia</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://aboutamazon.pl" target="_blank" data-cms-ai="0" ><span>About Amazon (Polski)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="es" href="https://www.aboutamazon.es/" target="_blank" data-cms-ai="0"><span>España</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://www.aboutamazon.es/" target="_blank" data-cms-ai="0" ><span>About Amazon (Español)</span></a> </li> </ul> </div> </div> </li> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a class="LanguagesMenuItem-link LanguageHamburgerMenuInner-SubnavItem-link" data-flag="uk" href="http://www.aboutamazon.co.uk/" target="_blank" data-cms-ai="0"><span>Reino Unido</span></a> <div class="LanguageHamburgerMenuInner-SubnavItem-wrapper"> <ul class="NavigationSubnavItem-items LanguageHamburgerMenuInner-SubnavItem-items"> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="http://www.aboutamazon.co.uk/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> </li> <li class="NavigationSubnavItem-items-item locales LanguageHamburgerMenuInner-SubnavItem-items-item"> <a class="Link" href="https://press.aboutamazon.com/uk/" target="_blank" data-cms-ai="0" ><span>Press Center (English)</span></a> </li> </ul> </div> </div> </li> </ul> </div> </li> <li class="NavigationSubnav-items-item NavigationSubnav-social LanguageHamburgerMenu-Subnav-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenu-SubnavItem"> <div class="NavigationSubnavItem-subtitle region LanguageHamburgerMenu-SubnavItem-subtitle">AMÉRICAS</div> <ul class="NavigationSubnavItem-items LanguageHamburgerMenu-SubnavItem-items"> <li class="NavigationSubnavItem-items-item LanguageHamburgerMenu-SubnavItem-items-item"> <div class="NavigationSubnavItem LanguageHamburgerMenuInner-SubnavItem"> <a 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class="LanguagesMenuItem-languages"> <a class="Link" href="https://aboutamazon.pl" target="_blank" data-cms-ai="0" ><span>About Amazon (Polski)</span></a> </div> </div> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="es" href="https://www.aboutamazon.es/" target="_blank" data-cms-ai="0"><span>España</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="https://www.aboutamazon.es/" target="_blank" data-cms-ai="0" ><span>About Amazon (Español)</span></a> </div> </div> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="uk" href="http://www.aboutamazon.co.uk/" target="_blank" data-cms-ai="0"><span>Reino Unido</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="http://www.aboutamazon.co.uk/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> <a class="Link" href="https://press.aboutamazon.com/uk/" target="_blank" data-cms-ai="0" ><span>Press Center (English)</span></a> </div> </div> </div> </div> </div> <div class="LanguagesMenu-dropdown-items-item"> <div class="LanguageMenuList"> <div class="LanguageMenuList-title"><span>AMÉRICAS</span></div> <div class="LanguageMenuList-items" data-columns="4"> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="us" href="https://www.aboutamazon.mx/" target="" data-cms-ai="0"><span>Estados Unidos</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="https://www.aboutamazon.mx/" data-cms-ai="0" ><span>About Amazon (English)</span></a> <a class="Link" href="https://press.aboutamazon.com/press-release-archive" target="_blank" data-cms-ai="0" ><span>Press Center (English)</span></a> </div> </div> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="mx" href="https://www.aboutamazon.mx/" target="" data-cms-ai="0"><span>México</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="https://www.aboutamazon.mx/" data-cms-ai="0" ><span>About Amazon (Español)</span></a> </div> </div> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="ca" href="http://www.aboutamazon.ca/" target="_blank" data-cms-ai="0"><span>Canada</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="http://www.aboutamazon.ca/" target="_blank" data-cms-ai="0" ><span>About Amazon (English)</span></a> <a class="Link" href="http://www.aboutamazon.ca/fr" target="_blank" data-cms-ai="0" ><span>About Amazon (Français)</span></a> <a class="Link" href="https://press.aboutamazon.com/canada-press-center" target="_blank" data-cms-ai="0" ><span>Press Center (English)</span></a> </div> </div> <div class="LanguageMenuList-items-item"><a class="LanguagesMenuItem-link" data-flag="br" href="https://www.aboutamazon.com.br/" target="_blank" data-cms-ai="0"><span>Brasil</span></a> <div class="LanguagesMenuItem-languages"> <a class="Link" href="https://www.aboutamazon.com.br/" target="_blank" data-cms-ai="0" ><span>About Amazon (Português)</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </ps-header> </div> <div class="mood-bgcolorPageDefault-header-statusBar"></div> </header> <div class="PageDefault-topContainer"> </div> <div class="PageDefault-contentWrapper"> <main class="PageDefault-main" data-modulewell> <div class="HubPage2" data-modulewell > <div data-module data-width="full-width-constrained"> <div class="HubPage2-container"> <div class="HubPage2-aside"> <div class="HubPage2-title"> <h1> Qué hacemos </h1> </div> </div> <!-- END HubPage2-aside --> <div class="HubPage2-content"> <div class="HubPage2-description"> Aunque nuestra empresa ha evolucionado con los años, los clientes siguen buscando precios cada vez más competitivos, una mayor selección de productos y nuevos servicios que les faciliten su día a día. Hoy, los clientes de Amazon pueden encontrar lo que deseen, ya sea artículos que reciben a domicilio o servicios online. Pero seguimos buscando nuevas formas de sorprenderlos positivamente, tanto en la entrega de los productos en la puerta de su casa, como en los servicios de reproducción de películas, música y mucho más. </div> </div> <!-- END HubPage2-content --> </div> <!-- END HubPage2-container --> <div class="HubPage2-items"> <div data-module> <bsp-list-carousel class="ListArticleRouting" data-items-desktop="5"> <ul class="ListArticleRouting-items"> <li class="ListArticleRouting-items-item"> <div class="PromoCardStandard" data-content-type="oneOffPage" > <div class="PromoCardStandard-info"> <div class="PromoCardStandard-title"> <h2><a class="Link" href="https://www.aboutamazon.mx/que-hacemos/amazon-en-mexico" data-amzn-id="00000186-278a-dbd3-a39f-679bcdb00029" data-cms-ai="0" ><span>Amazon en México</span></a></h2> </div> <div class="PromoCardStandard-description">Trabajamos cada día para ganar y mantener la confianza de los clientes. Lo conseguimos proporcionando un servicio útil y gracias a las miles de pequeñas y medianas empresas que venden en Amazon y que contribuyen a aumentar significativamente nuestra selección de productos.</div> <div class="PromoCardStandard-actions"> <div class="PromoCardStandard-cta"> <a class="Link" href="https://www.aboutamazon.mx/que-hacemos/amazon-en-mexico" data-amzn-id="00000186-278a-dbd3-a39f-679bcdb00029" data-cms-ai="0" > <span>Leer más</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardStandard" data-content-type="oneOffPage" > <div class="PromoCardStandard-info"> <div class="PromoCardStandard-title"> <h2><a class="Link" href="https://www.aboutamazon.mx/que-hacemos/dispositivos-servicios" data-amzn-id="00000186-2786-d3db-a3d6-bfc708470029" data-cms-ai="0" ><span>Dispositivos y Servicios</span></a></h2> </div> <div class="PromoCardStandard-description">Desde Alexa y Echo hasta Fire TV y más, los clientes utilizan dispositivos y servicios que hacen sus vidas más sencillas y divertidas.</div> <div class="PromoCardStandard-actions"> <div class="PromoCardStandard-cta"> <a class="Link" href="https://www.aboutamazon.mx/que-hacemos/dispositivos-servicios" data-amzn-id="00000186-2786-d3db-a3d6-bfc708470029" data-cms-ai="0" > <span>Leer más</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardStandard" data-content-type="oneOffPage" > <div class="PromoCardStandard-info"> <div class="PromoCardStandard-title"> <h2><a class="Link" href="https://www.aboutamazon.mx/que-hacemos/amazon-web-services" data-amzn-id="00000186-2726-d5f5-a3de-eff7275a0017" data-cms-ai="0" ><span>Amazon Web Services</span></a></h2> </div> <div class="PromoCardStandard-description">Amazon Web Services (AWS) es la plataforma en la nube más adoptada y completa en el mundo, que ofrece más de 200 servicios integrales de centros de datos a nivel global.</div> <div class="PromoCardStandard-actions"> <div class="PromoCardStandard-cta"> <a class="Link" href="https://www.aboutamazon.mx/que-hacemos/amazon-web-services" data-amzn-id="00000186-2726-d5f5-a3de-eff7275a0017" data-cms-ai="0" > <span>Leer más</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardStandard" data-content-type="oneOffPage" > <div class="PromoCardStandard-info"> <div class="PromoCardStandard-title"> <h2><a class="Link" href="https://www.aboutamazon.mx/que-hacemos/entregas-y-logistica" data-amzn-id="00000186-272d-d8d6-abdf-677ff5510016" data-cms-ai="0" ><span>Entregas y logística</span></a></h2> </div> <div class="PromoCardStandard-description">Nuestros equipos de Operaciones y el reconocido Servicio de atención al cliente son el corazón de la meta que tiene Amazon de convertirse en la empresa más centrada en el cliente en todo el mundo.</div> <div class="PromoCardStandard-actions"> <div class="PromoCardStandard-cta"> <a class="Link" href="https://www.aboutamazon.mx/que-hacemos/entregas-y-logistica" data-amzn-id="00000186-272d-d8d6-abdf-677ff5510016" data-cms-ai="0" > <span>Leer más</span> </a> </div> </div> </div> </div> </li> <li class="ListArticleRouting-items-item"> <div class="PromoCardStandard" data-content-type="oneOffPage" > <div class="PromoCardStandard-info"> <div class="PromoCardStandard-title"> <h2><a class="Link" href="https://www.aboutamazon.mx/que-hacemos/entretenimiento" data-amzn-id="00000186-186b-d9e7-a5be-38eb965d0000" data-cms-ai="0" ><span>Entretenimiento</span></a></h2> </div> <div class="PromoCardStandard-description">Creamos y proporcionamos acceso a entretenimiento de primer nivel a través de Prime Video, Audible, Twitch, Amazon Music y más, con el objetivo de que nuestros clientes se diviertan.</div> <div class="PromoCardStandard-actions"> <div class="PromoCardStandard-cta"> <a class="Link" href="https://www.aboutamazon.mx/que-hacemos/entretenimiento" data-amzn-id="00000186-186b-d9e7-a5be-38eb965d0000" data-cms-ai="0" > <span>Leer más</span> </a> </div> </div> </div> </div> </li> </ul> </bsp-list-carousel> </div> </div> <div class="HubPage2-media"> <picture> <source type="image/webp" width="1320" height="743" srcset="https://assets.aboutamazon.com/dims4/default/782d771/2147483647/strip/true/crop/960x540+0+50/resize/1320x743!/format/webp/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg"/> <source width="1320" height="743" srcset="https://assets.aboutamazon.com/dims4/default/8b64017/2147483647/strip/true/crop/960x540+0+50/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg"/> <img class="Image" alt="Plano corto de las manos y parte del cuerpo de un trabajador de Amazon que está agarrando una caja de la cinta transportadora metálica. La caja es marrón con la cinta de color gris. El trabajador de Amazon lleva guantes de seguridad de color gris y una chaleco de color naranja, gris y amarillo con el logo de Amazon." width="1320" height="743" src="https://assets.aboutamazon.com/dims4/default/8b64017/2147483647/strip/true/crop/960x540+0+50/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F43%2F15%2Fa136ebe3489c8a356f8eabafbcf9%2Fmex1-fc-15.jpg" loading="lazy"> </picture> </div> </div> </div> <div class="EvergreenContent" data-module> <div class="EvergreenContent-columnOne"> <div class="RichTextModule"> <div class="RichTextModule-items"> <h3 class="EvergreenContent-subtitle">Trabajamos como una unión de empresas emergentes, fomentando la innovación y creando tiendas, dispositivos y servicios que nuestros clientes utilizarán, apreciarán y amarán.</h3> </div> </div> </div> <div class="EvergreenContent-columnTwo"> <div class="RichTextModule"> <div class="RichTextModule-items">Nuestra pasión por satisfacer a los clientes nos lleva a innovar de manera constante. Partimos de sus necesidades y, por ello, buscamos mejorar nuestros servicios, añadir ventajas y funcionalidades e inventar nuevos productos. Con esto en mente, en los últimos años hemos lanzado servicios innovadores como Prime, Alexa y nuestra familia de dispositivos Echo, así como también servicios de entretenimiento que han sido premiados y productos Amazon exclusivos.</div> </div> </div> </div> <div data-module data-with-bg class="ListRelatedArticles"> <div data-width="full-width-constrained"> <bsp-list-related-articles-carousel class="ListRelatedArticles-wrapper"> <div class="ListRelatedArticles-topContainer"> <div class="ListRelatedArticles-content"> <div class="ListRelatedArticles-title">Más historias</div> </div> <div class="ListRelatedArticles-controls" data-aria-label-previous="Anterior" data-aria-label-next="Siguiente"> </div> <div class="ListRelatedArticles-actions"> </div> </div> <ul class="ListRelatedArticles-items"> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="article" > <div class="PromoCard-media"><a class="Link" 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href="https://www.aboutamazon.mx/noticias/dispositivos-y-servicios/amazon-echo-show-21-echo-show-15" data-amzn-id="00000193-49c0-d69b-abbb-cbff0b910001" data-cms-ai="0" ><span>Amazon presenta el Echo Show 21, su Echo Show más grande hasta el momento, y el totalmente nuevo Echo Show 15</span></a></h2> </div> <div class="PromoCard-actions"> <div class="PromoCard-cta"> <a class="Link" href="https://www.aboutamazon.mx/noticias/dispositivos-y-servicios/amazon-echo-show-21-echo-show-15" data-amzn-id="00000193-49c0-d69b-abbb-cbff0b910001" data-cms-ai="0" > <span>Leer más</span> </a> </div> <div class="PromoCard-date"> <bsp-timestamp data-timestamp=1732115212229> <template data-date-template>[day]/[monthNumber]/[year]</template> <span data-date>&nbsp;</span> </bsp-timestamp> </div> </div> </div> </div> </li> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="article" > <div class="PromoCard-media"><a class="Link" 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srcset="https://assets.aboutamazon.com/dims4/default/76f9623/2147483647/strip/true/crop/2320x1305+103+0/resize/960x540!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fca%2F5c%2F091d190a46199cd722a0fb30ffba%2Fscreen-shot-2018-06-12-at-1.23.23%20PM.png 2x" width="480" height="270" src="https://assets.aboutamazon.com/dims4/default/60f7f51/2147483647/strip/true/crop/2320x1305+103+0/resize/480x270!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fca%2F5c%2F091d190a46199cd722a0fb30ffba%2Fscreen-shot-2018-06-12-at-1.23.23%20PM.png" > </picture> </a></div> <div class="PromoCard-info"> <div class="PromoCard-category"> <a class="Link" href="https://www.aboutamazon.mx/noticias/aws" data-amzn-id="00000186-179d-dbd3-a39f-579d88ee0000" data-cms-ai="0" ><span>AWS</span></a> </div> <div class="PromoCard-title"> <h2><a class="Link" href="https://www.aboutamazon.mx/noticias/aws/asi-es-la-tecnologia-detras-de-la-temporada-de-ventas-de-fin-de-ano" data-amzn-id="00000193-2f42-dcba-adf7-7f63f6fe0001" data-cms-ai="0" ><span>Así es la tecnología detrás de la temporada de ventas de fin de año</span></a></h2> </div> <div class="PromoCard-actions"> <div class="PromoCard-cta"> <a class="Link" href="https://www.aboutamazon.mx/noticias/aws/asi-es-la-tecnologia-detras-de-la-temporada-de-ventas-de-fin-de-ano" data-amzn-id="00000193-2f42-dcba-adf7-7f63f6fe0001" data-cms-ai="0" > <span>Leer más</span> </a> </div> <div class="PromoCard-date"> <bsp-timestamp data-timestamp=1731682310488> <template data-date-template>[day]/[monthNumber]/[year]</template> <span data-date>&nbsp;</span> </bsp-timestamp> </div> </div> </div> </div> </li> <li class="ListRelatedArticles-items-item"> <div class="PromoCard" data-content-type="article" > <div class="PromoCard-media"><a class="Link" href="https://www.aboutamazon.mx/noticias/dispositivos-y-servicios/amazon-new-fire-tv-omni-soundbar-series" data-amzn-id="00000193-2c16-da35-addb-fe1632660001" data-cms-ai="0" 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