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Venue Accessibility | Olympia Events
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id="block-olympia-theme-content"> <article data-history-node-id="126"> <div> <section id="rich-text--15b69158-1628-44fb-be1e-276a1b05cf4f" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <h1>Visitor Accessibility</h1><p><span>If you are attending an event at Olympia Events, getting to us should be the least of your worries. On this page you will find relevant information on everything related to your visit.</span></p><p>Should you require any more information prior to your arrival, please <a href="/contact-us">contact us</a> directly. If you experience any problems while at our venue, please contact any member of staff and ask for the venue's duty manager who will be pleased to help.</p><p><span>You can find a detailed guide on the AccessAble website or by downloading the app. </span></p> </div> </div> </section> <section class="accordions-block"> <div class="accordions-block__container"> <h2 class="accordions-block__title"> Access facilities at Olympia Events </h2> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Accessible parking</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>If you need a space for your car, we require you to pre-book online as parking spaces are limited. Olympia Events' parking tariff is applicable to all visitors.</p><p>There are also wide bays for Blue Badge holders in Olympia Events' motorail car park. These bays are issued on a first-come, first-served basis. Should you wish to <a href="/visiting/parking/book-parking">pre-book</a>, this does not guarantee you a disabled bay but will ensure you have a space in the motor rail car park. </p><p>When you arrive, please inform car parking staff that you have pre-booked a parking space and that you require a disabled bay, and someone will assist you. All disabled parking is charged at the standard tariff rates.</p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Venue access</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Olympia Grand is on Olympia Way, and just a short distance from the station and car park. Olympia National entrance is on the junction of Olympia Way and Hammersmith Road.</p><p>Olympia Grand has a ramp with a gentle incline at the entrance. </p><p>Olympia National has a wheelchair lift in the foyer.</p><p>Olympia West has a ramp in the foyer and passenger lifts to the upper level.</p><p>For any special access requirements or requests, please get in touch using our contact us page. </p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Venue floorplans</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>You can download floorplans of each space at Olympia Events using the links at the bottom of this page. </p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Manual wheelchair loan</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Wheelchairs are available on loan for use at Olympia Events, on receipt of a refundable security deposit. We recommend that wheelchairs are booked in advance by submitting an enquiry using our <a href="/contact-us">contact us</a> page. Your wheelchair can then be made ready for you on arrival at the venue.</p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Hearing assistance</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>For specific information about facilities available at events, please contact the event organiser.</p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Assistance animals</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>The wellbeing and comfort of our visitors is incredibly important to us. Therefore personal support animals are normally welcome at the venue during events. However, some events may have restrictions on support animals where the event organiser has assessed that the specific nature of a show would not be a suitable environment for them. So please check with the event organiser for specific restrictions for the event you plan to attend. You can find the organisers website within the event listing.</p><p>Please be aware that welfare facilities for support animals are not available onsite and all owners will be fully responsible for the actions of their animal, which will need to be kept under control and on a lead or harness or in a pet carrier.</p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Toilets and cloakrooms</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>See the venue floor plans for the location of cloakrooms and accessible toilets. All separate, accessible toilet facilities are unisex. There are also modified cubicles within the gents and ladies toilets.</p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">Catering outlets</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>All of our catering outlets are at ground floor level. Please ask a member of staff if you need any assistance.</p> </div> </div> </section> </div> </div> </div> </div> <div class="accordions-block__line"></div> <div class="accordions-block__wrapper"> <button class="accordions-block__accordion" aria-expanded="false">First aid</button> <div class="accordions-block__panel hidden" aria-hidden="true"> <div class="accordions-block__panel__spacer"></div> <div class="accordions-block__panel__description"> <div class="accordions-block__panel__description__copy"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Qualified first aid staff are available at all events.</p> </div> </div> </section> </div> </div> </div> </div> </div> </section> <section id="rich-text--eff6f374-600f-4fa5-a8c4-a50dffc394b5" class="rich-text rich-text--white slice--white"> <div class="rich-text__container"> <div class="rich-text__content"> <p><span>We鈥檙e delighted to have been accredited as a dementia-friendly venue by the Mayor of London鈥檚 culture team. </span><a href="https://www.london.gov.uk/programmes-strategies/arts-and-culture/current-culture-projects/dementia-friendly-venues-charter"><span>Find out more.</span></a></p> </div> </div> </section> <section class="links-block"> <div class="links-block__container"> <div class="links-block__wrapper"> <div class="links-block__link"> <a href="/contact-us">Contact us</a> <p class="links-block__description">If you would like further information about a matter not covered within this page, please don鈥檛 hesitate to get in touch</p> </div> <div class="links-block__link"> <a href="/visiting/getting-here">Getting to Olympia Evbents</a> <p class="links-block__description">Plan your journey to the venue today</p> </div> </div> </div> </section> <section class="download-block"> <div class="download-block__container"> <div class="download-block__content"> <h3 class="download-block__title">Useful links</h3> <div class="download-block__card"> <div class="download-block__type download-block__type--link"> </div> <div class="download-block__link"> <a href="/sites/default/files/2024-04/Olympia_Events_Floorplan_2024_1B.pdf" >Venue floorplans</a> </div> </div> <div class="download-block__card"> <div class="download-block__type download-block__type--link"> </div> <div class="download-block__link"> <a href="https://www.accessable.co.uk/olympia-london" target="_blank" >AccessAble</a> </div> </div> <div class="download-block__card"> <div class="download-block__type download-block__type--link"> </div> <div class="download-block__link"> <a href="https://www.accessable.co.uk/olympia-london" target="_blank" >AccessAble App</a> </div> </div> </div> </div> </section> </div> </article> </div> </div> <footer class="my-footer"> <div class="my-footer__container"> <div class="my-footer__address"> <h2>Olympia Events</h2> <p>Hammersmith Road<br /> London W14 8UX</p> <h2>Management Offices</h2> <p>Level 4<br /> 72 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