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Security, Privacy & Compliance

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} } .margin-0 { margin: 0rem !important; } .padding-0 { padding: 0rem !important; } .spacing-clean { padding: 0rem !important; margin: 0rem !important; } .margin-top { margin-right: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-top { padding-right: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-right { margin-top: 0rem !important; margin-bottom: 0rem !important; margin-left: 0rem !important; } .padding-right { padding-top: 0rem !important; padding-bottom: 0rem !important; padding-left: 0rem !important; } .margin-bottom { margin-top: 0rem !important; margin-right: 0rem !important; margin-left: 0rem !important; } .padding-bottom { padding-top: 0rem !important; padding-right: 0rem !important; padding-left: 0rem !important; } .margin-left { margin-top: 0rem !important; margin-right: 0rem !important; margin-bottom: 0rem !important; } .padding-left { padding-top: 0rem !important; padding-right: 0rem !important; padding-bottom: 0rem !important; } .margin-horizontal { margin-top: 0rem !important; margin-bottom: 0rem !important; } .padding-horizontal { padding-top: 0rem !important; padding-bottom: 0rem !important; } .margin-vertical { margin-right: 0rem !important; margin-left: 0rem !important; } .padding-vertical { padding-right: 0rem !important; padding-left: 0rem !important; } .hljs-copy-wrapper code { font-size: 14px !important; border-radius: 5px; } /* ===== BL CUSTOM CSS ===== */ /* Code snippets inside blog post */ div[fs-richtext-element="rich-text"] code:not([class]) { --tw-bg-opacity: 1; background-color: rgb(244 244 245/var(--tw-bg-opacity)); font-weight: 600; font-family: Courier New,Courier,monospace; padding-left: 0.4rem; padding-right: 0.4rem; border-radius: 0.2rem; } /* Utilities */ .checkmark-bullets ul { list-style-image: url('https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/65497815cad2197f542d7e80_checkmark-green.svg'); } .checkmark-bullets-white ul { list-style-image: url('https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/642304f99e59e83efbb28106_Frame%203590.svg'); padding-left: 30px; } .wrapper-pricing-features .feature-col2 ul { padding-left: 0; } .add-on-list-item .feature-col2 li { background-image: url('https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/65e21760a46d5aadb4300c8c_checkmark-pricing.svg'); background-repeat: no-repeat; list-style-type: none; margin-bottom: 1rem; padding-left: 1.75rem; } .included-feature-body ul { padding-left: 0; } .included-feature-body li { background-image: url('https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/65fdc717b315140401454ca2_checkmark-pricing-2.svg'); background-repeat: no-repeat; background-position: -0.25rem -0.25rem; list-style-type: none; margin-bottom: 1rem; margin-bottom: 0.5rem; padding-left: 1.75rem; } .add-on-list-item .feature-col2 h3 { color: var(--black); font-size: 1.25rem; font-weight: 700; line-height: 1.5rem; } .wrapper-pricing-highlight-section figcaption {display: none !important;} .w-richtext a {text-decoration: underline;} .cards-border-solid .cmp-card {border: 1px solid var(--bl-colors-border-light);} .card-heading-color-black .card-heading {color: var(--black)} .card-heading-weight-semibold .card-heading {font-weight: 600 !important;} .bl-card-bg-gray-light .cmp-card {background-color: var(--bl-colors-border-light); margin-top: 0;} .bl-card-bg-gray-light .item-latest {border-radius: 0;} .bl-card-bg-gray-light div:empty {display: none;} .rich-text-li-space-increase li {margin-bottom: 1.25em;} .card-boost .gap-6, .card-boost-red .gap-6 {gap: 24px;} .hide-icon .ic-40-40 {display: none !important;} .card-pricing-feature p + ul {margin-top: 0;} :root .w-dyn-empty {padding: 0;} .card-to-blog-list-item .item-latest.cmp-card { border-color: var(--secondary-gray); border-radius: 0; border-width: 0 0 1px 0; padding-left: 0; padding-right: 0; } .card-to-blog-list-item .text-24-28.text-weight-bold.text-color-blue.card-heading { color: var(--black-soft); font-weight: normal; } .hero-force-wrap .hero-col1, .hero-force-wrap .hero-col2 { flex-basis: 100%; margin-bottom: var(--activetheme--spc-lg); } /* Forms */ :root .w-richtext-figure-type-image figcaption { display: none !important; } /* === VARIABLES ===*/ :root { --bl-colors-black: #0B0C0E; --bl-colors-blueng-500: #2e54ea; --bl-colors-gray-400: #8C91A2; --bl-colors-gray-600: #535968; --bl-colors-grayng-500: #595959; --bl-colors-peach-500: #fa8080; --bl-colors-red-500: #E53E3E; --bl-colors-white: #ffffff; --bl-fontSizes-txs: calc(12rem / 16); --bl-fontSizes-tsm: calc(14rem / 16); --bl-fontSizes-tmd: calc(15rem / 16); --bl-fontSizes-tlg: calc(16rem / 16); --bl-lineHeights-txs: 1.5; --bl-lineHeights-tsm: 1.5; --bl-lineHeights-tmd: 1.5; --bl-lineHeights-tlg: 1.5; --bl-fontWeights-thin: font-weight: 200; --bl-fontWeights-light: font-weight: 300; --bl-fontWeights-normal: font-weight: 400; --bl-fontWeights-medium: font-weight: 500; --bl-fontWeights-semibold: font-weight: 600; --bl-fontWeights-bold: font-weight: 700; --bl-radii-none: 0; --bl-radii-sm: 0.125rem; --bl-radii-base: 0.25rem; --bl-radii-md: 0.25rem; --bl-radii-lg: 0.5rem; --bl-radii-xl: 0.75rem; --bl-radii-2xl: 1rem; --bl-radii-3xl: 1.25rem; --bl-radii-4xl: 1.5rem; --bl-radii-full: 100%; --bl-space-xs: calc(8rem / 16); --bl-space-sm: calc(12rem / 16); --bl-space-smmd: calc(16rem / 16); --bl-space-md: calc(24rem / 16); } /* === FIELDS ===*/ .hs-richtext, .hs-form-field { margin-bottom: var(--bl-space-sm); } .hs-form-field * { font-size: var(--bl-fontSizes-tlg); line-height: var(--bl-lineHeights-tlg); } .legal-consent-container .hs-richtext, .hs-form-field label { font-weight: var(--bl-fontWeights-normal); } .hs-form-booleancheckbox label { font-weight: var(--bl-fontWeights-normal); } .hs-form-field input[type="date"], .hs-form-field input[type="email"], .hs-form-field input[type="number"], .hs-form-field input[type="phone"], .hs-form-field input[type="tel"], .hs-form-field input[type="text"], .hs-form-field textarea, .hs-form-field select { background-color: var(--bl-colors-white); border: 1px solid var(--bl-colors-gray-400); color: var(--bl-colors-black); padding: var(--bl-space-xs) var(--bl-space-smmd) !important; width: 100% !important; } .hs-form fieldset { max-width: 100% !important; } .hbspt-form .inputs-list { list-style-type: none; margin-bottom: var(--bl-space-sm); padding-left: 0; } .hbspt-form .inputs-list .hs-form-booleancheckbox { padding-left: 0; } .hbspt-form .inputs-list input[type="checkbox"] { height: 1.5rem; } div[class*="hs_LEGAL_CONSENT"] .inputs-list { margin: 0; } .hs_use_cases { clear: both; color: var(--bl-colors-black); width: 100% !important; } .hs_use_cases > label { font-weight: 600 !important; } .hs_use_cases ul { margin-bottom: 0 !important; margin-top: 0 !important; } .hs_use_cases li { margin-bottom: 0 !important; margin-top: 0; } .hs_use_cases .hs-form-checkbox-display span { display: inline-block; margin-left: .5rem; vertical-align: top; width: calc(100% - 1.5rem); } .hs_other_use_case { margin-left: 2rem; margin-top: -1rem; width: calc(100% - 2rem) !important; } /* === CONTENT === */ .hs-field-desc { color: var(--bl-colors-black); line-height: var(--activetheme--lh-base); margin-bottom: .5rem; } .hs-richtext { font-size: var(--bl-fontSizes-tsm); line-height: var(--bl-lineHeights-tsm); } .hs-richtext a { text-decoration: underline; } .legal-consent-container .hs-richtext { color: var(--bl-colors-grayng-500); font-size: var(--bl-fontSizes-txs); line-height: var(--bl-lineHeights-txs); } li.hs-form-booleancheckbox label span { font-size: var(--bl-fontSizes-tsm); } /* === STATES === */ .hs-form-field .hs-input.invalid { border-color: var(--bl-colors-red-500); } ::placeholder { color: var(--bl-colors-black); } .hs-form-field .is-placeholder { color: var(--bl-colors-black); } .hs-error-msgs { color: var(--bl-colors-red-500); } /* === CAPTCHA AND SUBMIT === */ .hs-submit { float: right; } .hs_recaptcha::before { clear: both; content: ""; display: block; padding-top: var(--bl-space-sm); } .hs_recaptcha:after, .form-component:after { clear: both; content: ""; display: block; } @media (max-width: 767px) { .hs-submit { float: none; } .hs-submit { text-align: center; } .hs-submit .hs-button { margin-left: auto; margin-right: auto; max-width: 400px; width: 100%; } } input[type="submit"] { background-color: var(--bl-colors-blueng-500); border-color: transparent; border-radius: .625rem; border-width: 0; color: var(--bl-colors-white); cursor: pointer; font-size: var(--bl-fontSizes-tlg); line-height: var(--bl-lineHeights-tlg); padding: 0.75rem 1.5rem; } .submitted-message { font-size: 1.1em; } .submitted-message a { text-decoration: underline; } .submitted-message p:first-child:before { content: "✅"; display: inline; padding-right: .5em; } img[src="https://21124867.fs1.hubspotusercontent-na1.net/hubfs/21124867/ngrok-email-header-03.png"] {display: none !important;} /* Noms ngrok marketing design system */ :root { --grid-gap-size: var(--activetheme--spc-lg); --grid-gap-count: 0; } @media screen and (min-width: 962px) { .twelfths-1 {width: calc( 1*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/1)) );} .twelfths-2 {width: calc( 2*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/2)) );} .twelfths-3 {width: calc( 3*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/3)) );} .twelfths-4 {width: calc( 4*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/4)) );} .twelfths-5 {width: calc( 5*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/5)) );} .twelfths-5 {width: calc( 5*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/5)) );} .twelfths-6 {width: calc( 6*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/6)) );} .twelfths-7 {width: calc( 7*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/7)) );} .twelfths-8 {width: calc( 8*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/8)) );} .twelfths-9 {width: calc( 9*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/9)) );} .twelfths-10 {width: calc( 10*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/10)) );} .twelfths-11 {width: calc( 11*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/11)) );} .twelfths-12 {width: 100%;} .max-twelfths-1 {max-width: calc( 1*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/1)) );} .max-twelfths-2 {max-width: calc( 2*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/2)) );} .max-twelfths-3 {max-width: calc( 3*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/3)) );} .max-twelfths-4 {max-width: calc( 4*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/4)) );} .max-twelfths-5 {max-width: calc( 5*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/5)) );} .max-twelfths-6 {max-width: calc( 6*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/6)) );} .max-twelfths-7 {max-width: calc( 7*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/7)) );} .max-twelfths-8 {max-width: calc( 8*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/8)) );} .max-twelfths-9 {max-width: calc( 9*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/9)) );} .max-twelfths-10 {max-width: calc( 10*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/10)) );} .max-twelfths-11 {max-width: calc( 11*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/11)) );} .max-twelfths-12 {max-width: calc( 12*(100% / 12) - (var(--grid-gap-count)*var(--grid-gap-size)/(12/12)) );} } @media screen and (max-width: 768px) { .twelfths-1, .twelfths-2, .twelfths-3, .twelfths-4, .twelfths-5, .twelfths-6, .twelfths-7, .twelfths-8, .twelfths-9, .twelfths-10, .twelfths-11, .twelfths-12, .max-twelfths-1, .max-twelfths-2, .max-twelfths-3, .max-twelfths-4, .max-twelfths-5, .max-twelfths-6, .max-twelfths-7, .max-twelfths-8, .max-twelfths-9, .max-twelfths-10, .max-twelfths-11, .max-twelfths-12 { flex-basis: 100%; 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xmlns="http://www.w3.org/2000/svg"> <path d="M21.1875 3.75H2.8125C2.70937 3.75 2.625 3.83437 2.625 3.9375V5.4375C2.625 5.54062 2.70937 5.625 2.8125 5.625H21.1875C21.2906 5.625 21.375 5.54062 21.375 5.4375V3.9375C21.375 3.83437 21.2906 3.75 21.1875 3.75ZM21.1875 18.375H2.8125C2.70937 18.375 2.625 18.4594 2.625 18.5625V20.0625C2.625 20.1656 2.70937 20.25 2.8125 20.25H21.1875C21.2906 20.25 21.375 20.1656 21.375 20.0625V18.5625C21.375 18.4594 21.2906 18.375 21.1875 18.375ZM21.1875 11.0625H2.8125C2.70937 11.0625 2.625 11.1469 2.625 11.25V12.75C2.625 12.8531 2.70937 12.9375 2.8125 12.9375H21.1875C21.2906 12.9375 21.375 12.8531 21.375 12.75V11.25C21.375 11.1469 21.2906 11.0625 21.1875 11.0625Z" fill="currentColor"/> </svg></div></div></div></div><div class="bg-wrapper"><div class="bg-light"></div><div class="bg-dark"></div></div></div></div></div><main class="main-wrapper"><header class="section-header-security-copy is-indigo50"><div class="padding-global"><div class="container-large"><div class="padding-section-large padding-vertical-top-15 padding-bottom-0"><div class="header-security-wrapper max-width-full-bl"><div class="div-block-3 max-width-full-bl"><div class="max-width-820 width-full"><h1 class="heading-style-h1 text-weight-medium max-width-full-bl h1-mobile">Security, Privacy, and Compliance</h1><p class="text-size-large text-color-gray">Working with ngrok means working with a vetted, secure solution &amp; seasoned team who understands security</p></div><div class="img-center"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6427217c257bef09ac0d0b09_Group%204121.svg" loading="lazy" alt="Security hero" class="img _420"/></div></div><div class="padding-section-medium"><div class="logo-solution-wrapper"><h2 class="heading-style-h5">Trusted by over 5 million developers and recommended by category leaders</h2><div class="logo-solution"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/641d82e2d68be421965f419d_twilio.svg" loading="lazy" alt="twilio logo" class="img-116x32"/><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/641d82e2d68be40c4f5f419c_slack.svg" loading="lazy" alt="slack logo" class="img-116x32"/><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6430476feb2e910393104976_hackerone_logo_black_mini.png" loading="lazy" alt="hackerone logo" class="img-116x32"/><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/641d82e2d68be401915f419b_git2.svg" loading="lazy" alt="github logo" class="img-116x32"/><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/641d82e2d68be486185f419a_okta.svg" loading="lazy" alt="okta logo" class="img-116x32"/></div></div></div></div></div></div></div></header><section class="section-security-1"><div class="padding-global"><div class="container-large"><div class="padding-section-large"><div class="security-wrapper-1"><div class="max-width-820"><h2 class="heading-style-h2">Security at ngrok</h2><p class="text-size-medium text-color-gray">The ngrok service is designed, built, maintained, monitored, and regularly updated with security in mind. We use the shared security responsibility model, a framework adopted by many cloud providers — including Amazon AWS, Microsoft, and Salesforce — to identify the distinct security responsibilities of the customer and the cloud provider. In this model:</p></div><div class="security-grid-1"><div class="security-1-block"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64230cd0dfd62d4376eb0e47_Group%203811.svg" loading="lazy" alt="" class="ic-24x24"/><div class="text-size-medium text-color-gray">ngrok is responsible for the security of the ngrok service. ngrok is also responsible for providing features you can subscribe to in order to secure your services.</div></div><div class="security-1-block"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64230cd0dfd62d4376eb0e47_Group%203811.svg" loading="lazy" alt="" class="ic-24x24"/><div class="text-size-medium text-color-gray">Our customers are responsible for securing how they use the ngrok service. This includes, for example, granting the correct permissions to users and administrators, disabling accounts and auth tokens when employees are terminated, properly configuring features required to protect your data, and keeping ngrok agents updated in our systems.</div></div></div></div></div></div></div></section><section class="section-process background-ngrok-primary-blue text-color-white"><div class="padding-global"><div class="container-large"><div class="padding-section-large"><div class="process-wrapper"><div class="max-width-700"><h3 class="heading-style-h2">How ngrok secures its software development process</h3></div><div class="w-layout-grid faq3_component"><div class="faq3_content"><p class="text-size-medium opacity-60">The ngrok software development lifecycle is designed with precautions to reduce security risks during code development while delivering software functionality. ngrok adopts rigorous processes and automation to ensure consistency across the development.</p></div><div class="faq3_list"><div data-hover="false" data-delay="0" data-w-id="f5f4f723-b5e2-a662-dcc6-2117624c353b" class="dropdown-security border-top w-dropdown"><div class="dropdown-top-security w-dropdown-toggle"><div class="text-size-large">Access control</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6427233fefb1fb78440bcfe6_Frame.svg" loading="lazy" style="opacity:0.5" alt="expand/collapse" class="ic-24x24"/></div><nav style="height:0rem" class="dropdown-content-security w-dropdown-list"><p class="text-size-medium mb-32">We use an identity provider, which enforces minimum password requirements and multi-factor authentication. <br/><br/>We require our vendor applications to have two-factor authentication or use SSO with our identity provider.<br/><br/>Our internal applications are part of a zero-trust setup via OAuth and OIDC. We gate access to our codebase using GitHub. Developer credentials are rotated based on a set schedule in an automated fashion.</p></nav></div><div data-hover="false" data-delay="0" data-w-id="d092772c-083e-c39b-a61e-57367687fd87" class="dropdown-security w-dropdown"><div class="dropdown-top-security w-dropdown-toggle"><div class="text-size-large">Change management</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6427233fefb1fb78440bcfe6_Frame.svg" loading="lazy" style="opacity:0.5" alt="expand/collapse" class="ic-24x24"/></div><nav style="height:0rem" class="dropdown-content-security w-dropdown-list"><p class="text-size-medium mb-32">We follow industry standard best practices when it comes to updating and deploying our code.<br/><br/>We leverage automated tools to scan our code for a variety of issues, including syntax errors, code style, code quality, CVEs in our container builds, outdated dependencies, and more.<br/><br/>Before code is merged to our master branch, we run automated tests against the build for this code change.<br/><br/>All code merged to our master branch must also be reviewed by a human being as well through a pull request.<br/><br/>We have an automated process for deploying our code changes to production. We leverage Terraform, an infrastructure as code tool, to track changes to our infrastructure.</p></nav></div><div data-hover="false" data-delay="0" data-w-id="fd512fc5-e2b9-13ad-7fda-5c1484c5b32b" class="dropdown-security w-dropdown"><div class="dropdown-top-security w-dropdown-toggle"><div class="text-size-large">Device management</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6427233fefb1fb78440bcfe6_Frame.svg" loading="lazy" style="opacity:0.5" alt="expand/collapse" class="ic-24x24"/></div><nav style="height:0rem" class="dropdown-content-security w-dropdown-list"><p class="text-size-medium mb-32">We require developer machines to have full hard disk encryption. Developers are required to use Chrome as their browser.</p></nav></div><div data-hover="false" data-delay="0" data-w-id="9f008ea2-722e-5cf8-27f5-76463f919e9b" class="dropdown-security w-dropdown"><div class="dropdown-top-security w-dropdown-toggle"><div class="text-size-large">Miscellaneous</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6427233fefb1fb78440bcfe6_Frame.svg" loading="lazy" style="opacity:0.5" alt="expand/collapse" class="ic-24x24"/></div><nav style="height:0rem" class="dropdown-content-security w-dropdown-list"><p class="text-size-medium mb-32">All vendor products we use go through a security review and are tracked internally with documentation.<br/><br/>We have internal security policies that employees are trained to follow. These include: remote access, information logging, acceptable encryption, acceptable use, and web application security policies.</p></nav></div></div></div></div></div></div></div></section><section class="section-security-service"><div class="padding-global"><div class="container-large"><div class="padding-section-large"><div class="security-service-wrapper"><div class="faq3_content"><div class="security-service-gap-40 max-width-730"><h3 class="heading-style-h2">How ngrok secures its service</h3><p class="text-size-medium text-color-gray">ngrok implements runtime controls at the service level to ensure the confidentiality, integrity, and availability of its service.</p></div></div><div class="security-service-grid"><div class="security-service-item"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/642724b3257bef66610d561a_interface-lighting-light-bulb-on%202.svg" loading="lazy" alt="" class="ic-36x36"/><div class="security-service-gap-16"><h3 class="heading-style-h6 text-weight-medium">Philosophy</h3><p class="text-size-medium text-color-gray">Our general philosophy for keeping our production environments secure has two main components: defense in depth and principle of least privilege.</p></div></div><div class="security-service-item"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/642724b3257bef66610d561a_interface-lighting-light-bulb-on%202.svg" loading="lazy" alt="" class="ic-36x36"/><div class="security-service-gap-16"><h3 class="heading-style-h6 text-weight-medium">Access control</h3><p class="text-size-medium text-color-gray">We practice &#x27;least privilege&#x27; access grants. Engineers get the minimum level of production access they need. Shell access to production machines uses industry best practices of SSH certificate authorities to grant time-limited access in extraneous circumstances.We keep audit logs of all grants to access production machines. Services that manipulate cloud resources are granted least privilege access grants via an associated &#x27;Role&#x27; they assume to perform those operations.</p></div></div><div class="security-service-item"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/642724b300defc3d61b7fbce_interface-lighting-light-bulb-on%203.svg" loading="lazy" alt="" class="ic-36x36"/><div class="security-service-gap-16"><h3 class="heading-style-h6 text-weight-medium">Data encryption</h3><p class="text-size-medium text-color-gray">All data is encrypted at rest. This includes databases, host filesystems, network-mounted file systems, and data sent to data warehousing services. All secrets and keys uploaded by users are further encrypted at the application layer with keys that only we control.All internal secrets used by ngrok are stored encrypted at rest with key rotation using industry secret key storage provided by HashiCorp Vault. For API keys, credential tokens, and passwords, we only keep one-way salted hashes of users&#x27; credential tokens.</p></div></div></div></div></div></div></div></section><section class="section-resources is-indigo50"><div class="padding-global"><div class="container-large"><div class="padding-section-large"><div class="layout303_component"><h3>Resources</h3><div class="w-layout-grid resources-grid-4"><div class="resources-item"><div class="security-gap-16"><h3 class="heading-style-h5 text-weight-semibold">Recommendations for using ngrok securely</h3><p class="text-size-regular text-color-gray">This guide will walk you through recommendations for ensuring you are using ngrok securely.<br/> </p></div><a data-w-id="03b9da3f-12ca-ae76-195d-1b738365ac6c" href="https://ngrok.com/docs/guides/other-guides/securing-your-tunnels/" class="button-link w-inline-block"><div class="text-size-medium">Learn More</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64231cf0845a5f05a13661fa_Chevron%20right.svg" loading="lazy" alt="" class="ic-20x20"/></a></div><div class="resources-item"><div class="security-gap-16"><h3 class="heading-style-h5 text-weight-semibold">Best security practices on developer productivity</h3><p class="text-size-regular text-color-gray">Learn the best practices to secure developer teams using ngrok while leveraging your company security stack.</p></div><a data-w-id="ed5d606e-67cb-4d28-9220-9d6d62439b55" href="https://ngrok.com/docs/guides/other-guides/security-dev-productivity/" class="button-link w-inline-block"><div class="text-size-medium">Learn More</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64231cf0845a5f05a13661fa_Chevron%20right.svg" loading="lazy" alt="" class="ic-20x20"/></a></div><div class="resources-item"><div class="security-gap-16"><h3 class="heading-style-h5 text-weight-semibold">ngrok <br/>Trust portal</h3><p class="text-size-regular text-color-gray">Learn more about ngrok&#x27;s security controls. Access our compliance certifications and attestations.</p></div><a data-w-id="0a642e39-5415-47ac-2d48-92e5731f8938" href="https://trust.ngrok.com/" class="button-link w-inline-block"><div class="text-size-medium">Learn More</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64231cf0845a5f05a13661fa_Chevron%20right.svg" loading="lazy" alt="" class="ic-20x20"/></a></div><div class="resources-item"><div class="security-gap-16"><h3 class="heading-style-h5 text-weight-semibold">ngrok <br/>Service status</h3><p class="text-size-regular text-color-gray">Review ngrok&#x27;s real-time and historical data on system performance.</p></div><a data-w-id="155e8fbd-8366-78f3-b67f-f2da6346dc61" href="https://status.ngrok.com/" class="button-link w-inline-block"><div class="text-size-medium">Learn More</div><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64231cf0845a5f05a13661fa_Chevron%20right.svg" loading="lazy" alt="" class="ic-20x20"/></a></div></div></div></div></div></div></section><section class="section_layout66"><div class="padding-global background-ngrok-secondary-light-gray"><div class="container-large"><div class="padding-section-large"><div class="div-block-4"><div class="div-block-5"><h2>Privacy</h2><div class="layout66_content-right"><div class="margin-bottom margin-small"><p class="text-size-medium text-color-gray">As a company, we take customer data privacy seriously, ensuring that:</p></div><div class="layout66_item-list text-color-gray"><div id="w-node-_60b65978-7dcc-d72c-ee2f-05819043eb54-89e6d2b1" class="layout66_item"><div class="layout66_item-icon-wrapper"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64230cd0dfd62d4376eb0e47_Group%203811.svg" loading="lazy" alt="" class="icon-1x1-xsmall"/></div><div class="layout66_item-text-wrapper"><p>All new vendors, assets and activities pertaining to processing personal data are subject to a review of privacy, security, and compliance.</p></div></div><div id="w-node-_60b65978-7dcc-d72c-ee2f-05819043eb5a-89e6d2b1" class="layout66_item"><div class="layout66_item-icon-wrapper"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64230cd0dfd62d4376eb0e47_Group%203811.svg" loading="lazy" alt="" class="icon-1x1-xsmall"/></div><div class="layout66_item-text-wrapper"><p>Personal data is properly collected, stored, and documented.</p></div></div><div id="w-node-_60b65978-7dcc-d72c-ee2f-05819043eb60-89e6d2b1" class="layout66_item"><div class="layout66_item-icon-wrapper"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/64230cd0dfd62d4376eb0e47_Group%203811.svg" loading="lazy" alt="" class="icon-1x1-xsmall"/></div><div class="layout66_item-text-wrapper"><p>Relevant processes are followed for transfers of personal data outside the European Union / UK.</p></div></div></div><div class="margin-top margin-small"><p class="text-size-medium text-color-gray">For more information, <a href="/privacy" class="link blue-button">read our privacy policy</a>.</p></div></div></div><div class="img-center"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/642726336f612b0e812ca787_Group%204124.svg" loading="lazy" alt="privacy illustration" class="img _380"/></div></div></div></div></div></section><header class="section-data is-ngrok-secondary-dark"><div class="padding-global"><div class="container-large"><div class="padding-section-large"><h3 class="text-color-white security-heading">Data Sovereignty</h3><div class="data-wrapper text-color-white"><div class="data-left"><div class="text-size-medium opacity-60 w-richtext"><p>Our customers can use ngrok through our public service or our private offering for complete control of their data and processes. For more information about our private offering, <a href="/contact">contact our sales team</a> and <a href="https://ngrok.com/blog-post/data-at-ngrok">read our primer about data at ngrok</a>.</p></div></div><div id="w-node-_182fb259-3d22-4e04-ab88-38b1a629c488-89e6d2b1"><a href="https://ngrok.com/enterprise/contact" target="_blank" class="button-primary w-button">Contact Sales</a></div></div></div></div></div></header><div><section class="section_layout1"><div class="padding-global"><div class="container-large"><div class="padding-section-large"><div class="w-layout-grid layout1_component"><div class="layout1_content"><h2>Compliance</h2><p class="text-size-medium text-color-gray">ngrok is SOC 2 Type 2 compliant. <br/><br/>The SOC 2 Type 2 attestation certifies that ngrok&#x27;s security processes and operations are in place and that we follow these processes and operations on a daily basis, meeting AICPA&#x27;s trust services criteria for security.<br/><br/>ngrok provides access to the SOC 2 reports as well as all third party security upon request at the <a href="https://trust.ngrok.com" target="_blank" class="link blue-button">ngrok security and trust portal</a>.<br/><br/>Have security needs like HIPAA? <a href="/contact" class="link blue-button">Talk to us</a></p></div><div class="img-center"><img src="https://cdn.prod.website-files.com/63ed4bc7a4b189da942a6b8c/6427270b180dbbf4dcf2a360_Group%204125.svg" loading="lazy" alt="compliance illustration" class="img _380"/></div></div></div></div></div></section></div></main><footer class="footer5_component background-color-gray"><section class="section-footer"><div class="w-layout-blockcontainer nom-container-base w-container"><div class="wrapper-footer"><div class="top-footer"><div class="column-1-footer"><div class="heading-footer">Platform</div><a href="/our-product" class="link-footer w-inline-block"><div>Product</div></a><a href="/our-product/cloud-edge" class="link-footer w-inline-block"><div>Cloud Edge</div></a><a 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