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<div class="aem-wrap--masthead aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-masthead-_-1396952804"> <section id="masthead" class="masthead masthead-1396952804 not-modal masthead--custom masthead--left masthead--hasOffer masthead--text-black no-margin"> <div class="container section__wrapper masthead__wrapper default"> <div class="masthead__section"> <div class="masthead__section-upper"> <div class="masthead__heading"> <h1 class="masthead__heading--copy text-black text-large">Erica® is here for you, your life and your goals</h1> </div> <div class="masthead__copy text" data-action="text" data-component-context="masthead"> <p style="font-size: 36px;">Spend, save and plan smarter with Erica, your virtual financial assistant.</p> </div> </div> <div class="masthead__section-lower"> <a id="masthead-play" class="cta cta__desktop cta__videoIcon t-track-link-click t-track-cta" href="/content/experience-fragments/consumer_marketing/digital-features/mobile_banking_ecosy/erica/erica-watch-video/erica-watch-video-org" data-bactmln="masthead-_-Image-_-/content/experience-fragments/consumer_marketing/digital-features/mobile_banking_ecosy/erica/erica-watch-video/erica-watch-video-org" aria-label="Watch video" target="modal"> <img src="/content/dam/consumer-marketing/mobile-banking/masthead-video-play-icon.svg" role="img" alt="erica video play button"/> </a> </div> </div> </div> </section> </div> <style type="text/css"> @media screen and (max-width:642px) { .masthead-1396952804 { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f DB_Erica_LP_MH_A_v3_CutAsset_mobile_750x1280.jpg); } } @media screen and (min-width:643px) { .masthead-1396952804 { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f DB_Erica_LP_MH_A_v3_CutAsset_desktop_1440x490.jpg); } } @media screen and (min-width:1024px) { .masthead-1396952804 { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f DB_Erica_LP_MH_A_v3_CutAsset_desktop_1440x490.jpg); } } </style></div> <div class="aem-wrap--cta-banner aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-cta-banner-_-634849610"> <section id="secondary-cta" class="secondary-cta not-modal secondary-cta--bg-white no-margin"> <div class="container section__wrapper secondary-cta__wrapper"> <h2 class="secondary-cta__heading text-black text-small">Erica. Your guide by your side.</h2> <div class="secondary-cta__cta-container"> <a id="cta-banner1671408651-_-download-the-app" class="cta cta__desktop t-track-cta__link cta--red t-track-cta " href="#mobileapp" data-bactmln="cta-banner-_-CTA-_-Download-the-app_#mobileapp" aria-label="Download the app" target="_self" lang="en"> Download the app </a> <a id="cta-banner1661438825-_-ask-erica" class="cta cta__desktop t-track-cta__link cta--red t-track-cta " href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&version=7.5.0" data-bactmln="cta-banner-_-CTA-_-Ask-Erica_https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&version=7.5.0" target="_self" lang="en"> Ask Erica </a> </div> <div class="secondary-cta__copy text-black"></div> </div> </section> </div> </div> <div class="aem-wrap--content-tile aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-content-tile-_-1125365061"> <div id="content-tile" class="content-tile content-tile__left not-modal bg-white full-width"> <div class="content-tile__wrapper container"> <div class="row content-tile__row "> <div class="content-tile__img col-xs-12 col-sm-12 col-md-6"> <picture> <source media="(min-width: 1068px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/content-tile/Desktop_790x540_C-08.gif"/> <source media="(min-width: 640px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/content-tile/Tablet_768x290_C-08.gif"/> <source media="(min-width: 375px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/content-tile/Mobile_375x290_C-08.gif"/> <img sizes="(min-width: 19.5vw) 33.3vw, 55.62vw" srcset="/content/dam/consumer-marketing/mobile-banking/erica/content-tile/Mobile_375x290_C-08.gif 375w, /content/dam/consumer-marketing/mobile-banking/erica/content-tile/Tablet_768x290_C-08.gif 640w, /content/dam/consumer-marketing/mobile-banking/erica/content-tile/Desktop_790x540_C-08.gif 1068w" alt="Person holding a phone and getting help from Erica® in the Mobile Banking app."/> </picture> </div> <div class="content-tile__column"> <div class="content-tile__icon icon__black text-black"> <span class="uc-icon icon__black text-black" aria-hidden="true"></span> </div> <h2 class="content-tile__title"> <span class="content-tile__title--copy text-black text-medium">Get the answers you need</span> </h2> <div class="content-tile__copy col-xs-12 text" data-action="text" data-component-context="content-tile"> <p>Erica includes more ways to quickly answer your questions, including a live chat with a Bank of America specialist.<sup data-disclosureid="erica-disclosure6/master" data-disclosuretype="number"><a href="#disclosure-1882890920" aria-label="Footnote 2">2</a></sup></p> </div> </div> </div> </div> </div> </div></div> <div class="aem-wrap--tiles-gallery aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-tiles-gallery-_-1338788107"> <section id="tiles-gallery" class="tiles-gallery not-modal no-margin" data-action="tilesGallery"> <div class="container section__wrapper tiles-gallery__wrapper bg-blue tile-gallery-1338788107 "> <h2 class="tiles-gallery__heading text-white text-medium"> Stay on top of your finances with Erica, your virtual financial assistant </h2> <div class="tiles-gallery__tilesList row tiles-gallery__tilesList--9 tiles-gallery__regular tiles-gallery__rounded " data-arrow-prev-label="Previous" data-arrow-next-label="Next"> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-883935796 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">Be alerted when merchant refunds post to your account</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Show%20my%20refunds" target="_blank" rel="noopener noreferrer">See refunds</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-883935796::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-alerts-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-883935796::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-alerts-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-883935796::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-alerts-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-2146878050 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">Get notified when duplicate charges occur</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Show%20my%20duplicate%20charges" target="_blank" rel="noopener noreferrer">Show duplicate charges</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-2146878050::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-duplicate-charges-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-2146878050::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-duplicate-charges-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-2146878050::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-duplicate-charges-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-137270520 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">View and redeem rewards in one place</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=View%20my%20rewards" target="_blank" rel="noopener noreferrer">See rewards</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-137270520::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-reward-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-137270520::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-reward-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-137270520::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-reward-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-1288608501 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">Monitor recurring charges and increases</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Show%20my%20recurring%20charges" target="_blank" rel="noopener noreferrer">Show charges</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-1288608501::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-recurring-charges-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-1288608501::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-recurring-charges-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-1288608501::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-recurring-charges-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-1182604024 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">Receive bill reminders when payments are scheduled to be made</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Show%20my%20upcoming%20bills" target="_blank" rel="noopener noreferrer">See upcoming bills</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-1182604024::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-bill-reminders-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-1182604024::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-bill-reminders-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-1182604024::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-bill-reminders-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-2135542397 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">Review weekly updates on monthly spending</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Track%20my%20spending" target="_blank" rel="noopener noreferrer">See my spend path</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-2135542397::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-spend-path-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-2135542397::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-spend-path-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-2135542397::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-spend-path-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-191003962 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">View balances across all your accounts</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=What%20is%20my%20balance" target="_blank" rel="noopener noreferrer">Check balances </a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-191003962::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-balance-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-191003962::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-balance-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-191003962::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-balance-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-1143859565 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">Locate past transactions across accounts</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Find%20past%20transactions" target="_blank" rel="noopener noreferrer">Show transaction</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-1143859565::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-transactions-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-1143859565::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-transactions-desktop.jpg); } } @media screen and (min-width:1068px) { .tile-frame-1143859565::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-transactions-desktop.jpg); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-347132759 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h3 class="tiles-gallery__tilesItem-heading text-black">FICO® Score Insights<sup data-disclosureid="erica-disclosure2/master" data-disclosuretype="number"><a href="#disclosure-793383124" aria-label="Footnote 3">3</a></sup> notifies you of important credit score changes</h3> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=What%20is%20my%20FICO%20Score?" target="_blank" rel="noopener noreferrer">Enroll in FICO</a></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-347132759::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-FICO-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-347132759::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-FICO-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-347132759::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-FICO-desktop.png); } } </style> </div> </div> </div> </section> </div> <style type="text/css"></style></div> <div class="aem-wrap--content-tile aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-content-tile-_-1369392387"> <div id="content-tile" class="content-tile content-tile__right not-modal bg-white no-margin full-width"> <div class="content-tile__wrapper container"> <div class="row content-tile__row text-verCenter mobile-view "> <div class="content-tile__column"> <div class="content-tile__icon icon__black text-black"> <span class="uc-icon icon__black text-black" aria-hidden="true"></span> </div> <h2 class="content-tile__title"> <span class="content-tile__title--copy text-black text-medium">Erica helps you make the most of your money</span> </h2> <div class="content-tile__copy col-xs-12 text" data-action="text" data-component-context="content-tile"> <p>Your virtual financial assistant is ready with personalized insights to help you put your cash to work.</p> <ul class="overview__items"> <li class="overview-item"> <div class="overview-item__icon icon__black text-black"> <img src="/content/dam/consumer-marketing/mobile-banking/erica/bofa_icon_checkmark2_186rgb.svg" alt="Check mark" aria-hidden="false" role="img"/> </div> <div class="overview-item__content"> <div class="overview-item__copy"> <p>Explore strategies that work for you</p> </div> </div> </li> <li class="overview-item"> <div class="overview-item__icon icon__black text-black"> <img src="/content/dam/consumer-marketing/mobile-banking/erica/bofa_icon_checkmark2_186rgb.svg" alt="Check mark" aria-hidden="false" role="img"/> </div> <div class="overview-item__content"> <div class="overview-item__copy"> <p>Available 24/7 in the mobile app</p> </div> </div> </li> <li class="overview-item"> <div class="overview-item__icon icon__black text-black"> <img src="/content/dam/consumer-marketing/mobile-banking/erica/bofa_icon_checkmark2_186rgb.svg" alt="Check mark" aria-hidden="false" role="img"/> </div> <div class="overview-item__content"> <div class="overview-item__copy"> <p>Get referred to a specialist to discuss potential opportunities</p> </div> </div> </li> </ul> </div> </div> <div class="content-tile__img col-xs-12 col-sm-12 col-md-6"> <picture> <source media="(min-width: 1068px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/Image_option1_v2.jpg"/> <source media="(min-width: 640px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/Image_option1_v2.jpg"/> <source media="(min-width: 375px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/Image_option1_v2.jpg"/> <img sizes="(min-width: 19.5vw) 33.3vw, 55.62vw" srcset="/content/dam/consumer-marketing/mobile-banking/erica/Image_option1_v2.jpg 375w, /content/dam/consumer-marketing/mobile-banking/erica/Image_option1_v2.jpg 640w, /content/dam/consumer-marketing/mobile-banking/erica/Image_option1_v2.jpg 1068w" alt="Person holding a phone and getting help from Erica® in the Mobile Banking app."/> </picture> </div> </div> </div> </div> </div></div> <div class="aem-wrap--tiles-gallery aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-tiles-gallery-_-925661983"> <section id="tiles-gallery" class="tiles-gallery not-modal no-margin" data-action="tilesGallery"> <div class="container section__wrapper tiles-gallery__wrapper bg-light-gray tile-gallery-925661983 "> <div class="tiles-gallery__tilesList row tiles-gallery__tilesList--3 tiles-gallery__tall " data-arrow-prev-label="Previous" data-arrow-next-label="Next"> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-1730246412 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h2 class="tiles-gallery__tilesItem-heading text-white">Manage your cards</h2> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><span class="color-reverse">Erica can help you replace lost or stolen cards, check balances and temporarily lock or unlock your debit card.<sup data-disclosureid="erica-disclosure3/master" data-disclosuretype="number"><a href="#disclosure-949427211" aria-label="Footnote 4">4</a></sup></span></p> <p><span class="color-reverse"><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Lock/unlock%20your%20debit%20card" target="_blank" rel="noopener noreferrer">Lock my debit card</a></span></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-1730246412::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-manage-cards-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-1730246412::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-manage-cards-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-1730246412::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-manage-cards-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-776058798 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h2 class="tiles-gallery__tilesItem-heading text-white">Get account information</h2> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><span class="color-reverse">Erica can help you access your routing and account numbers.</span></p> <p><span class="color-reverse"><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=Get%20account%20and%20routing%20numbers" target="_blank" rel="noopener noreferrer">Routing and account number</a></span></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-776058798::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-account-information-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-776058798::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-account-information-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-776058798::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-account-information-desktop.png); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-1498986496 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> <h2 class="tiles-gallery__tilesItem-heading text-white">Manage your Zelle® payments<sup data-disclosureid="erica-disclosure4/erica-disclosure4-v2" data-disclosuretype="number"><a href="#disclosure-1417147485" aria-label="Footnote 5">5</a></sup></h2> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p><span class="color-reverse">Erica can help you view your Zelle®<i> </i>payments and cancel pending payments.</span></p> <p><span class="color-reverse"><a href="https://www.bankofamerica.com/deeplink/redirect.go?target=ccomentry&screen=BAConversation:Entry&utterance=View%20my%20Zelle%C2%AE%20activity" target="_blank" data-bactmln="tiles-_-gallery-_-show-my-zelle-payments" id="tiles-gallery_show-my-zelle-payments" rel="noopener noreferrer">Show my Zelle® payments</a></span></p> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-1498986496::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-manage-zelle-payment-mobile.png); } } @media screen and (min-width:768px) { .tile-frame-1498986496::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-manage-zelle-payment-desktop.png); } } @media screen and (min-width:1068px) { .tile-frame-1498986496::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-gallery-manage-zelle-payment-desktop.png); } } </style> </div> </div> </div> </section> </div> <style type="text/css"></style></div> <div class="aem-wrap--tiles-gallery aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-tiles-gallery-_-1063174419"> <section id="tiles-gallery" class="tiles-gallery not-modal no-margin" data-action="tilesGallery"> <div class="container section__wrapper tiles-gallery__wrapper bg-light-gray tile-gallery-1063174419 "> <div class="tiles-gallery__tilesList row tiles-gallery__tilesList--2 tiles-gallery__oversizedHalf " data-arrow-prev-label="Previous" data-arrow-next-label="Next"> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-1050602752 bg-custom text-middle"> <div class="tiles-gallery__tilesItem-content"> <div class="tiles-gallery__tilesItem-subHeading text" data-action="text" data-component-context="tiles-gallery"> <p> </p> <div style="padding-left: 20px;"><h2 style="font-size: 2.5rem;">Erica helps make<br> Merrill investing easier</h2> <p>Erica can help you access quotes, track performance, place trades<sup data-disclosureid="erica-disclosure-asterisk/master" data-disclosuretype="symbol"><a href="#disclosure-338010655" aria-label="Footnote *">*</a></sup> and connect you with a Merrill advisor<sup data-disclosureid="erica-disclosure-asterisk/master" data-disclosuretype="symbol"><a href="#disclosure-338010655" aria-label="Footnote *">*</a></sup> from the Mobile Banking app.</p> <p>  <sup data-disclosureid="erica-disclosure-asterisk/master" data-disclosuretype="symbol"><a href="#disclosure-338010655" aria-label="Footnote *">*</a></sup>Only for applicable Merrill investment accounts.</p> <p><i><sub>Erica does not provide investment advice.</sub></i></p> <p><i><sub>Image shown is for illustrative purposes only.</sub></i></p> </div> </div> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-1050602752::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-merrill-left-mobile.jpg); } } @media screen and (min-width:768px) { .tile-frame-1050602752::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-merrill-left-tablet.jpg); } } @media screen and (min-width:1068px) { .tile-frame-1050602752::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-merrill-left-desktop.jpg); } } </style> </div> <div class="aem-wrap--tile-section"> <div class="tiles-gallery__tilesItem tile-frame-367533975 bg-custom text-center"> <div class="tiles-gallery__tilesItem-content"> </div> </div> <style type="text/css"> @media screen and (max-width:767px) { .tile-frame-367533975::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-merrill-right-mobile.jpg); } } @media screen and (min-width:768px) { .tile-frame-367533975::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-merrill-right-tablet.jpg); } } @media screen and (min-width:1068px) { .tile-frame-367533975::before { background-image: url(\2f content\2f dam\2f consumer-marketing\2fmobile-banking\2f erica\2f erica-merrill-right-desktop.jpg); } } </style> </div> </div> </div> </section> </div> <style type="text/css"></style></div> <div class="aem-wrap--long-form-text aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-long-form-text-_-527706786"> <section id="long-form-text" class="long-form-text not-modal no-margin bg-white"> <div class="section__wrapper long-form-text__wrapper"> <div class="text" data-action="text" data-component-context="long-form-text"> <h2>Explore our FAQs</h2> </div> </div> </section> </div></div> <div class="aem-wrap--accordion aem-GridColumn aem-GridColumn--default--12"> <section id="accordion" class="accordion no-margin section-left control-brightred not-modal" data-action="accordion"> <div class="accordion container section__wrapper accordion__wrapper"> <div class="accordion-items" style="display: block;"> <div class="accordion-items-option"> <a id="accordion451919027-_-expandable-_-expand-all-expande" class="expand t-track-custom-click" href="#" data-bactmln="accordion-_-expandable-_-Expand-all-expanded" aria-label="Expand all sections">Expand all</a> <span aria-hidden="true" class="divider">|</span> <a id="accordion1587046052-_-expandable-_-collapse-all-collapse" class="collapse t-track-custom-click" href="#" data-bactmln="accordion-_-expandable-_-Collapse-all-collapsed" aria-label="Collapse all sections">Collapse all</a> </div> <div id="accordion-item-_-accordion-_-44136078" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion1094090000-_-expandable-_-how-does-erica-work_" data-bactmln="accordion-_-expandable-_-How-does-Erica-work_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-44136078"> <span class="accordion-item__text accordionHead text-black text-small">How does Erica work?</span> </button> </h3> <div id="accordion-item__answer-_-44136078" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>Erica is a virtual financial assistant, not an actual person. Erica uses an artificial intelligence called natural language processing that’s grounded in machine learning (not generative AI or large language models) to analyze your words and understand your question.</p> <p>When you ask a question, Erica uses artificial intelligence to analyze your words to understand your intent. Based on her understanding, she will select the most appropriate response from a pre-defined set of answers. This process involves leveraging natural language processing to interpret and respond to your queries effectively. It’s important to note that Erica does not use generative AI or large language models, which means responses are not based on vast datasets of external information.</p> <p>Erica also offers personalized insights to help you manage cash flow and stay on top of your finances.  Rest assured, your privacy and security are paramount, and all analyses are conducted with confidentiality.</p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-47739927" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion1539557688-_-expandable-_-do-i-need-the-mobile-banking-app-to-use-erica_" data-bactmln="accordion-_-expandable-_-Do-I-need-the-Mobile-Banking-app-to-use-Erica_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-47739927"> <span class="accordion-item__text accordionHead text-black text-small">Do I need the Mobile Banking app to use Erica?</span> </button> </h3> <div id="accordion-item__answer-_-47739927" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>Yes. Right now, Erica is exclusively available in the Mobile Banking app (app versions 7.6 and above). Just download the app today to get started!</p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-48009966" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion691881691-_-expandable-_-will-i-see-the-transactions-that-erica-completed-for-me_" data-bactmln="accordion-_-expandable-_-Will-I-see-the-transactions-that-Erica-completed-for-me_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-48009966"> <span class="accordion-item__text accordionHead text-black text-small">Will I see the transactions that Erica completed for me?</span> </button> </h3> <div id="accordion-item__answer-_-48009966" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>You'll receive the same confirmations as you do today for transactions conducted in the Mobile app. You can also check all transactions in the Mobile app and in Online Banking.</p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-669510769" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion435911295-_-expandable-_-how-does-erica-learn-and-improve-_future-functionality__" data-bactmln="accordion-_-expandable-_-How-does-Erica-learn-and-improve-_future-functionality__-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-669510769"> <span class="accordion-item__text accordionHead text-black text-small">How does Erica learn and improve (future functionality)?</span> </button> </h3> <div id="accordion-item__answer-_-669510769" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>Every time you chat with Erica, she gathers information about what types of responses are most helpful based on your feedback and questions. A team reviews the conversations and refines responses to make sure Erica is updated with new information and data regularly to keep up with the latest topics and answers. Your interactions help her understand and respond to a wide variety of questions more accurately.</p> <p>If Erica gives an incorrect response, please send app feedback or contact a representative so that they can continue to learn and provide the best experience.</p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-321064819" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion1698106131-_-expandable-_-what-happens-if-erica-can_t-answer-my-question_" data-bactmln="accordion-_-expandable-_-What-happens-if-Erica-can_t-answer-my-question_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-321064819"> <span class="accordion-item__text accordionHead text-black text-small">What happens if Erica can’t answer my question?</span> </button> </h3> <div id="accordion-item__answer-_-321064819" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>Erica's responses are based on the most likely match to the questions people ask.</p> <p>When Erica doesn't recognize someone's question or doesn't have a good answer, Erica can connect you to a  specialist by phone or chat.<br> </p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-671296149" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion509866339-_-expandable-_-what-languages-can-erica-speak_" data-bactmln="accordion-_-expandable-_-What-languages-can-Erica-speak_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-671296149"> <span class="accordion-item__text accordionHead text-black text-small">What languages can Erica speak?</span> </button> </h3> <div id="accordion-item__answer-_-671296149" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>For now, Erica is only available in English.</p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-673055808" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion497238022-_-expandable-_-are-my-conversations-with-erica-recorded_" data-bactmln="accordion-_-expandable-_-Are-my-conversations-with-Erica-recorded_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-673055808"> <span class="accordion-item__text accordionHead text-black text-small">Are my conversations with Erica recorded?</span> </button> </h3> <div id="accordion-item__answer-_-673055808" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>Conversations with Erica are recorded for quality assurance, to maintain and transcribe an accurate account of your interactions with Erica, to identify opportunities to make Erica’s responses more helpful and ensure that Erica’s responses are as accurate as possible. More frequent interactions help Erica learn and respond to a variety of questions with greater accuracy.</p> <p>Bank of America uses a third-party service provider for voice responses. Voice interactions are saved for 90 days so they can be analyzed to help refine Erica’s accuracy. When Bank of America retains transcripts of Erica interactions, personal data is masked.<br> </p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-673176829" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion1937995857-_-expandable-_-can-someone-else-activate-erica-while-using-my-phone_" data-bactmln="accordion-_-expandable-_-Can-someone-else-activate-Erica-while-using-my-phone_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-673176829"> <span class="accordion-item__text accordionHead text-black text-small">Can someone else activate Erica while using my phone?</span> </button> </h3> <div id="accordion-item__answer-_-673176829" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>No. You will need to be authenticated through the Mobile app to be able to use Erica.</p> </div> </div> </div> </div> </div> <div id="accordion-item-_-accordion-_-674902787" class="accordion-item accordion "> <h3 class="accordion-item__question section-gray"> <button id="accordion1843748721-_-expandable-_-is-erica-secure-and-private_" data-bactmln="accordion-_-expandable-_-Is-Erica-secure-and-private_-collapsed" class="accordion-item__handle section-gray t-track-custom-click" aria-expanded="false" aria-controls="accordion-item__answer-_-674902787"> <span class="accordion-item__text accordionHead text-black text-small">Is Erica secure and private?</span> </button> </h3> <div id="accordion-item__answer-_-674902787" class="accordion-item__answer section-white" role="region"> <div><div class="aem-wrap--text"> <div class="text not-modal" data-action="text" data-component-context="text"> <p>Yes. Your interactions with Erica are protected by the same industry-leading privacy and security features as the Mobile app and Online Banking. Our systems are designed to safeguard your information using advanced encryption and security protocols. We continually update our security measures to stay ahead of any potential threats, ensuring your data remains confidential and is handled with the highest standards of privacy and security.</p> </div> </div> </div> </div> </div> </div> </div> </section> <div class="newpar"> </div> </div> <div class="aem-wrap--mobile-app aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-mobile-app-_-576516819"> <div id="mobileapp" class="getapp2 getapp2--right not-modal no-margin" data-service-uri="https://utility.bankofamerica.com/smsrelay/sendSMS" data-token-uri="https://utility.bankofamerica.com/smsrelay/authentication"> <div class="container section__wrapper getapp2__wrapper"> <div class="row"> <div class="getapp2__media sm-noImage"> <picture> <source media="(min-width: 1068px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/mobile-app/DB_Erica_LP_754_00_Erica_QR_2023.jpg"/> <source media="(min-width: 640px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/mobile-app/DB_Erica_LP_754_00_Erica_QR_2023.jpg"/> <source media="(min-width: 375px)" srcset="/content/dam/consumer-marketing/mobile-banking/erica/mobile-app/DB_Erica_LP_754_00_Erica_QR_2023.jpg"/> <img sizes="(min-width: 19.5vw) 33.3vw, 55.62vw" srcset="/content/dam/consumer-marketing/mobile-banking/erica/mobile-app/DB_Erica_LP_754_00_Erica_QR_2023.jpg 375w, /content/dam/consumer-marketing/mobile-banking/erica/mobile-app/DB_Erica_LP_754_00_Erica_QR_2023.jpg 640w, /content/dam/consumer-marketing/mobile-banking/erica/mobile-app/DB_Erica_LP_754_00_Erica_QR_2023.jpg 1068w" alt="Snap a photo of the code to download the app. Erica welcome screen on a mobile device."/> </picture> </div> <div class="getapp2__widget width-text-medium" data-action="getapp2"> <h2 class="getapp2__heading text-black text-medium"> Get started with Erica today </h2> <div class="getapp2__header"> <div class="getapp2__title text" data-action="text" data-component-context="mobile-app-widget"> <p>Enter your U.S. mobile number and we’ll text you a link to download the Bank of America® Mobile Banking app so you can get started.</p> </div> </div> <div class="getapp2__controls"> <div class="getapp2__group js-group-one getapp2__group--visible"> <div class="getapp2__error--holder" hidden><span class="uc-icon uc-icon-action-alert"></span> Please select your device</div> <p class="getapp2__error getapp2__error--hidden" id="getappSelectDevice" role="alert" aria-live="assertive" aria-atomic="true"></p> <div class="getapp2__custom control-blue"> <select id="get-app-device1603861611_select-your-device" data-bactmln="mobile-app-widget-_-formDropdown" class="getapp2__dropdown js-mobile-device t-track-custom-click" aria-label="List of device options" aria-describedby="getappSelectDevice"> <option value="defaultOption">Select your device</option> <option value="iPhone">iPhone</option> <option value="Android">Android</option> </select> </div> <a href="#" id="mobile-app-widget1603861611-_-get-the-app" data-bactmln="mobile-app-widget-_-CTA-_-Get-the-app" class="cta cta--blue cta--disabled t-track-getapp2__cta t-track-cta" data-default-text="Get the app" data-ipad-text="Get the app">Get the app</a> </div> <div class="getapp2__group js-group-two"> <fieldset> <div class="getapp2__error--holder" hidden><span class="uc-icon uc-icon-action-alert"></span> Please enter a valid phone number</div> <p class="getapp2__error getapp2__error--hidden js-enter-tel" id="getappValidNumber" role="alert" aria-live="assertive" aria-atomic="true"></p> <legend> <p class="getapp2__message ">Enter your cell phone number</p> </legend> <div class="getapp2__telfields"> <label class="ada-invisible" for="mobileAppPhone0-mobile-app-576516819"> Cell phone area code - three digits number required </label> <input id="mobileAppPhone0-mobile-app-576516819" type="tel" class="tel js-tel-areacode mobileAppPhone0 mobileAppPhone" name="getMobileApp_phone0" size="3" maxlength="3" min="200" max="998" placeholder="XXX" autocomplete="off" aria-required="true" aria-describedby="getappValidNumber" required/> <label class="ada-invisible" for="mobileAppPhone1-mobile-app-576516819"> Cell phone prefix - three digits number required </label> <input id="mobileAppPhone1-mobile-app-576516819" type="tel" class="tel js-tel-three mobileAppPhone1 mobileAppPhone" name="getMobileApp_phone1" size="3" maxlength="3" min="001" max="999" placeholder="XXX" autocomplete="off" aria-required="true" aria-describedby="getappValidNumber" required/> <label class="ada-invisible" for="mobileAppPhone2-mobile-app-576516819"> Cell phone line number - four digits number required </label> <input id="mobileAppPhone2-mobile-app-576516819" type="tel" class="tel tel--four js-tel-four mobileAppPhone2 mobileAppPhone" name="getMobileApp_phone2" size="4" maxlength="4" min="0001" max="9999" placeholder="XXXX" autocomplete="off" aria-required="true" aria-describedby="getappValidNumber" required/> <a href="#" data-bactmln="mobile-app-widget-_-CTA-_-Send" id="mobile-app-widget1603861611-_-send" aria-label="Send" class="cta cta--blue cta--disabled getAppButton t-track-cta">Send</a> </div> </fieldset> </div> <div class="getapp2__group getapp2__group--confirmation js-group-confirmation" aria-live="assertive" aria-atomic="true"> <div class="mobileApp_spinner"><div class="loading-spinner" role="status" aria-label="Processing"><div class="loading-anim "><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div></div><div></div></div></div></div> <div class="getapp2__success" hidden> <p class="getapp2__thankyou "> <strong> Thank You! </strong> </p> <p class="getapp2__sentto "> A message has been sent to </p> <p class="getapp2__ipad "> The iTunes App Store is open in a new browser tab. Please download the App in the iTunes App Store. </p> <p class="getapp2__phonenumber js-phonenumber "> (XXX) XXX XXXX </p> </div> <div class="getapp2__failure " hidden> <p><strong>form not submitted</strong></p> <p>We're sorry, something went wrong.</p> <a id="GetApp_TryAgain_1603861611" class="cta cta--blue getAppTryAgain" href="#">Please try again </a> </div> </div> </div> <div class="getapp2__footer" data-rte-id="1807556334"> <div class="getapp2__disclaimer text" data-action="text" data-component-context="mobile-app-widget"> <p><i>Message and data rates may apply.</i><br/> <a href="https://promo.bankofamerica.com/messaging-terms-and-conditions" target="_blank" rel="noopener noreferrer">Terms and Conditions</a></p> </div> </div> <div class="getapp2__mobiledownload"> <a href="#" id="mobile-app-widget1603861611-_-download-the-app" data-bactmln="mobile-app-widget-_-CTA-_-Download-the-app" data-attr-iphone="https://itunes.apple.com/us/app/bank-america-mobile-banking/id284847138" data-attr-ipad="#" data-attr-android="https://play.google.com/store/apps/details?id=com.infonow.bofa" data-attr-default="https://www.bankofamerica.com/online-banking/android-banking-app/#apple" class="cta cta--blue cta--disabled cta--dynamic t-track-getapp2__cta t-track-cta">Download the app</a> </div> <div class="getapp2__mobiledownload"> <div class="getapp2__footer-sm" data-rte-id="1807556334"> <div class="getapp2__disclaimer text" data-action="text" data-component-context="mobile-app-widget"> <p><i>Message and data rates may apply.</i><br/> <a href="https://promo.bankofamerica.com/messaging-terms-and-conditions" target="_blank" rel="noopener noreferrer">Terms and Conditions</a></p> </div> </div> </div> </div> </div> </div> </div> </div> <style type="text/css"></style></div> </div> </div> </main> <footer role="contentinfo"> <div class="footer responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="aem-wrap--footer aem-GridColumn aem-GridColumn--default--12"> <div id="target-wrapper-_-disclosures-_-691870679"> <div class="disclosures not-modal disclosures--white"> <div class="disclosures__wrapper">   <div class="disclosures__list"> </div>  <div class="disclosures__item disclosures__item--generic text" data-action="text" data-component-context="disclosures"> <p>When you use the QRC feature certain information is collected from your mobile device for business purposes.</p> </div> <div class="disclosures__list"> <div class="disclosures__item"> <a class="disclosures__note" id="disclosure-1758773837" tabindex="-1" aria-label="Footnote 1">1</a> <div class="disclosures__text text" data-action="text" data-component-context="disclosures" data-rte-id="1628783022"><p>Mobile Banking requires that you download the Mobile Banking app and is only available for select mobile devices. Message and data rates may apply.<br/> </p> </div> </div> <div class="disclosures__item"> <a class="disclosures__note" id="disclosure-1882890920" tabindex="-1" aria-label="Footnote 2">2</a> <div class="disclosures__text text" data-action="text" data-component-context="disclosures" data-rte-id="1156767279"><p>The mobile feature, Erica, is only available in the English language. The feature requires that you download the latest version of the Mobile Banking app and is only available in the Mobile Banking app for select iOS and Android devices. Message and data rates may apply. Your chat may be recorded and monitored for quality assurance.</p> <p>The screens depicted above are for illustrative purposes only and may not appear exactly as Erica responds in the mobile app.</p> </div> </div> <div class="disclosures__item"> <a class="disclosures__note" id="disclosure-793383124" tabindex="-1" aria-label="Footnote 3">3</a> <div class="disclosures__text text" data-action="text" data-component-context="disclosures" data-rte-id="1099465568"><p>The FICO<sup>®</sup> Score Program is for educational purposes and for your noncommercial, personal use. This benefit is available only for primary cardholders with an open and active consumer credit card account who have a FICO<sup>®</sup> Score available. The feature is accessible through Online Banking, the Mobile website and the Mobile Banking app for iPhone and Android devices. FICO and “The score lenders use” are registered trademarks of Fair Isaac Corporation in the United States and other countries. Data connection required. Wireless carrier fees may apply.</p> </div> </div> <div class="disclosures__item"> <a class="disclosures__note" id="disclosure-949427211" tabindex="-1" aria-label="Footnote 4">4</a> <div class="disclosures__text text" data-action="text" data-component-context="disclosures" data-rte-id="1105054114"><p>When you place a lock on your debit or ATM card via Online or Mobile Banking, it will prevent most types of card transactions from being processed until you take action to unlock your card. Any virtual cards linked to the locked card will also be locked. However, the lock will not stop card transactions presented as a new recurring or a previously scheduled recurring transaction by the merchant, transactions using other cards linked to your deposit account, or the posting of refunds or credit adjustments to your account. Additionally, transactions that occurred prior to locking the card will not be affected. Locking your card is not a replacement for reporting your card lost or stolen. This feature is available on the Mobile Banking app for iPad, iPhone and Android devices. Data connection required. Wireless carrier fees may apply.</p> </div> </div> <div class="disclosures__item"> <a class="disclosures__note" id="disclosure-1417147485" tabindex="-1" aria-label="Footnote 5">5</a> <div class="disclosures__text text" data-action="text" data-component-context="disclosures" data-rte-id="956065482"><p>Zelle® should only be used to send money to friends, family or others you trust. We recommend that you do not use Zelle® to send money to those you do not know. Transfers require enrollment in the service with a U.S. checking or savings account and must be made from an eligible Bank of America consumer or business deposit account. Transactions between enrolled users typically occur in minutes and Bank of America does not charge a transfer fee. We will send you an email alert with transaction details after you send money using Zelle®. Dollar and frequency limits apply. See the Online Banking Service Agreement at <a href="https://bankofamerica.com/serviceagreement" target="_blank" rel="noopener noreferrer">bankofamerica.com/serviceagreement</a> for further details. Data connection required. Message and data rates may apply. Neither Bank of America nor Zelle® offers purchase protection for payments made with Zelle®. Please treat Zelle® payments like cash, once you send the money, you are unlikely to get it back – for example, you do not receive the item you paid for using Zelle® or the item received is not as described. Regular account fees apply. In some circumstances, you may not be able to enroll in Zelle® immediately.</p> <p>Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.</p> <p>Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.</p> </div> </div> <div class="disclosures__item"> <a class="disclosures__note" id="disclosure-338010655" tabindex="-1" aria-label="Footnote *">*</a> <div class="disclosures__text text" data-action="text" data-component-context="disclosures" data-rte-id="1398379943"><p>Only for applicable Merrill investment accounts.</p> </div> </div> </div>   <div class="disclosures__item disclosures__item--generic text" data-action="text" data-component-context="disclosures"> <p><b>Please remember, there's always the potential of losing money when investing in securities.</b></p> <p>Erica does not provide investment advice.</p> <p>Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed, or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S is a registered broker-dealer, registered <span style="background-color: transparent;">investment adviser, Member <a aria-label="SIPC " href="https://www.sipc.org/" target="_blank" rel="noopener noreferrer">SIPC</a>, and a wholly owned subsidiary of BofA Corp.</span></p> <p>Merrill Lynch Life Agency Inc. (MLLA) is a licensed insurance agency and wholly owned subsidiary of BofA Corp.</p> <p>Trust and fiduciary services are provided by Bank of America Private Bank, a division of Bank of America, N.A.,Member FDIC, or U.S. Trust Company of Delaware. 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