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data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":5,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/citizenship">Citizenship and living in the UK</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/justice" data-track-dimension="Crime, justice and the law" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":6,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/justice">Crime, justice and the law</a> </li> <li 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data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":8,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/driving">Driving and transport</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/education" data-track-dimension="Education and learning" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":9,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/education">Education and learning</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/employing-people" data-track-dimension="Employing people" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":10,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/employing-people">Employing people</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/environment-countryside" data-track-dimension="Environment and countryside" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":11,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/environment-countryside">Environment and countryside</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/housing-local-services" data-track-dimension="Housing and local services" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":12,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/housing-local-services">Housing and local services</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/tax" data-track-dimension="Money and tax" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":13,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/tax">Money and tax</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/abroad" data-track-dimension="Passports, travel and living abroad" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":14,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/abroad">Passports, travel and living abroad</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/visas-immigration" data-track-dimension="Visas and immigration" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":15,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/visas-immigration">Visas and immigration</a> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link" data-track-action="servicesandinformationLink" data-track-category="headerClicked" data-track-label="/browse/working" data-track-dimension="Working, jobs and pensions" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":1,"index_link":16,"index_section_count":3,"index_total":16,"section":"Services and information"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/browse/working">Working, jobs and pensions</a> </li> </ul> </div> <div class="govuk-grid-column-one-third-from-desktop gem-c-layout-super-navigation-header__column--government-activity"> <h3 class="govuk-heading-m gem-c-layout-super-navigation-header__column-header"> Government activity </h3> <ul class="gem-c-layout-super-navigation-header__navigation-second-items gem-c-layout-super-navigation-header__navigation-second-items--government-activity"> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link gem-c-layout-super-navigation-header__navigation-second-item-link--with-description" data-track-action="governmentactivityLink" data-track-category="headerClicked" data-track-label="/government/organisations" data-track-dimension="Departments" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":2,"index_link":1,"index_section_count":3,"index_total":6,"section":"Government activity"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/government/organisations">Departments</a> <p class="gem-c-layout-super-navigation-header__navigation-second-item-description">Departments, agencies and public bodies</p> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link gem-c-layout-super-navigation-header__navigation-second-item-link--with-description" data-track-action="governmentactivityLink" data-track-category="headerClicked" data-track-label="/search/news-and-communications" data-track-dimension="News" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":2,"index_link":2,"index_section_count":3,"index_total":6,"section":"Government activity"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/search/news-and-communications">News</a> <p class="gem-c-layout-super-navigation-header__navigation-second-item-description">News stories, speeches, letters and notices</p> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link gem-c-layout-super-navigation-header__navigation-second-item-link--with-description" data-track-action="governmentactivityLink" data-track-category="headerClicked" data-track-label="/search/guidance-and-regulation" data-track-dimension="Guidance and regulation" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":2,"index_link":3,"index_section_count":3,"index_total":6,"section":"Government activity"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/search/guidance-and-regulation">Guidance and regulation</a> <p class="gem-c-layout-super-navigation-header__navigation-second-item-description">Detailed guidance, regulations and rules</p> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link gem-c-layout-super-navigation-header__navigation-second-item-link--with-description" data-track-action="governmentactivityLink" data-track-category="headerClicked" data-track-label="/search/research-and-statistics" data-track-dimension="Research and statistics" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":2,"index_link":4,"index_section_count":3,"index_total":6,"section":"Government activity"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/search/research-and-statistics">Research and statistics</a> <p class="gem-c-layout-super-navigation-header__navigation-second-item-description">Reports, analysis and official statistics</p> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link gem-c-layout-super-navigation-header__navigation-second-item-link--with-description" data-track-action="governmentactivityLink" data-track-category="headerClicked" data-track-label="/search/policy-papers-and-consultations" data-track-dimension="Policy papers and consultations" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":2,"index_link":5,"index_section_count":3,"index_total":6,"section":"Government activity"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/search/policy-papers-and-consultations">Policy papers and consultations</a> <p class="gem-c-layout-super-navigation-header__navigation-second-item-description">Consultations and strategy</p> </li> <li class="gem-c-layout-super-navigation-header__dropdown-list-item"> <a class="govuk-link gem-c-layout-super-navigation-header__navigation-second-item-link gem-c-layout-super-navigation-header__navigation-second-item-link--with-description" data-track-action="governmentactivityLink" data-track-category="headerClicked" data-track-label="/search/transparency-and-freedom-of-information-releases" data-track-dimension="Transparency" data-track-dimension-index="29" data-ga4-link="{"event_name":"navigation","type":"header menu bar","index_section":2,"index_link":6,"index_section_count":3,"index_total":6,"section":"Government activity"}" href="https://web.archive.org/web/20240420143842/https://www.gov.uk/search/transparency-and-freedom-of-information-releases">Transparency</a> <p class="gem-c-layout-super-navigation-header__navigation-second-item-description">Data, Freedom of Information releases and corporate reports</p> </li> </ul> </div> </div> </div> </div> <div id="super-search-menu" hidden="hidden" class="gem-c-layout-super-navigation-header__navigation-dropdown-menu"> <div class="govuk-width-container gem-c-layout-super-navigation-header__search-container gem-c-layout-super-navigation-header__search-items"> <h3 class="govuk-visually-hidden"> Search </h3> <div class="govuk-grid-row"> <div class="govuk-grid-column-full"> <form class="gem-c-layout-super-navigation-header__search-form" id="search" data-module="ga4-form-tracker" data-ga4-form="{"event_name":"search","type":"header menu bar","section":"Search GOV.UK","action":"search","url":"/search/all","index_section":3,"index_section_count":3}" data-ga4-form-include-text data-ga4-form-no-answer-undefined action="https://web.archive.org/web/20240420143842/https://www.gov.uk/search" method="get" role="search" aria-label="Site-wide"> <div class="gem-c-search govuk-!-display-none-print govuk-!-margin-bottom-0 gem-c-search--large gem-c-search--on-white gem-c-search--separate-label" data-module="gem-toggle-input-class-on-focus"> <label for="search-main-8ee79acd" class="govuk-label govuk-label--m gem-c-layout-super-navigation-header__search-label--large-navbar">Search GOV.UK</label> <div class="gem-c-search__item-wrapper"> <input enterkeyhint="search" class="gem-c-search__item gem-c-search__input js-class-toggle" id="search-main-8ee79acd" name="q" title="Search" type="search" value=""> <div class="gem-c-search__item gem-c-search__submit-wrapper"> <button class="gem-c-search__submit" type="submit" data-track-category="headerClicked" data-track-action="searchSubmitted" data-track-label="/search/all" data-track-dimension="Search on GOV.UK" data-track-dimension-index="29" data-module="gem-track-click" enterkeyhint="search"> Search <svg class="gem-c-search__icon" width="27" height="27" viewbox="0 0 27 27" fill="none" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false"> <circle cx="12.0161" cy="11.0161" r="8.51613" stroke="currentColor" stroke-width="3"></circle> <line x1="17.8668" y1="17.3587" x2="26.4475" y2="25.9393" stroke="currentColor" stroke-width="3"></line> </svg> </button> </div> </div> </div> </form> </div> </div> </div> </div> </nav> </div> </header> <div class=""> <div class="gem-c-layout-for-public__blue-bar govuk-width-container"></div> </div> <div id="wrapper" class="direction-ltr govuk-width-container"> <div class="gem-c-contextual-breadcrumbs"> <div data-module="gem-track-click ga4-link-tracker" class="gem-c-breadcrumbs govuk-breadcrumbs govuk-breadcrumbs--collapse-on-mobile"> <ol class="govuk-breadcrumbs__list"> <li class="govuk-breadcrumbs__list-item"> <a data-track-category="homeLinkClicked" data-track-action="homeBreadcrumb" data-track-label="" data-track-options="{}" data-ga4-link="{"event_name":"navigation","type":"breadcrumb","index_link":"1","index_total":"1"}" class="govuk-breadcrumbs__link" href="/web/20240420143842/https://www.gov.uk/">Home</a> </li> </ol> </div> </div> <main role="main" id="content" class="help-page" lang="en"> <span id="Top"></span> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div class="gem-c-title govuk-!-margin-top-8 govuk-!-margin-bottom-8"> <h1 class="gem-c-title__text govuk-heading-xl"> Privacy notice </h1> </div> </div> </div> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div class="responsive-bottom-margin"> <div class="gem-c-govspeak govuk-govspeak direction-ltr disable-youtube" data-module="govspeak"> <p>GOV.UK (or www.gov.uk) is provided by the <a href="/web/20240420143842/https://www.gov.uk/government/organisations/government-digital-service">Government Digital Service</a> (<abbr title="Government Digital Service">GDS</abbr>), part of the Cabinet Office.</p> <p>Cabinet Office is the data controller for pages starting with www.gov.uk - for example, <a href="/web/20240420143842/https://www.gov.uk/pip">www.gov.uk/pip</a>.</p> <p>If you have a GOV.UK One Login, read the <a rel="external" href="https://web.archive.org/web/20240420143842/https://signin.account.gov.uk/privacy-notice">full GOV.UK One Login privacy notice</a> to find out how it stores, processes and shares your personal information.</p> <p>If you follow a link to a service provided by another government department, agency or local authority, that organisation will:</p> <ul> <li>be the data controller</li> <li>be responsible for processing any data you share with them</li> <li>publish and manage their own privacy notice with details of how to contact them</li> </ul> <div class="example"> <h3 id="example">Example</h3> <p>If you make a claim for Universal Credit <a rel="external" href="https://web.archive.org/web/20240420143842/https://www.universal-credit.service.gov.uk/postcode-checker">www.universal-credit.service.gov.uk</a>, the Department for Work and Pensions will be the responsible controller. The service’s own <a rel="external" href="https://web.archive.org/web/20240420143842/https://www.universal-credit.service.gov.uk/privacypolicy">privacy notice</a> will apply.</p> </div> <p>A data controller determines how and why personal data is processed. For more information, read the Cabinet Office’s entry in the <a rel="external" href="https://web.archive.org/web/20240420143842/https://ico.org.uk/ESDWebPages/Entry/Z7414053">Data Protection Public Register</a>.</p> <h2 id="what-data-we-collect">What data we collect</h2> <p>The personal data we collect from you includes:</p> <ul> <li>questions, queries or feedback you leave, including your email address if you contact GOV.UK</li> <li>your postcode and address if you use a GOV.UK service that includes a postcode or address lookup function (such as the <a href="/web/20240420143842/https://www.gov.uk/school-term-holiday-dates">school term and holiday dates service</a>)</li> <li>your email address and subscription preferences when you sign up to our email alerts</li> <li>how you use our emails - for example whether you open them and which links you click on</li> <li>your Internet Protocol (<abbr title="Internet Protocol">IP</abbr>) address, and details of which version of <a href="/web/20240420143842/https://www.gov.uk/support/browsers">web browser</a> you used</li> <li>information on how you use the site, <a href="/web/20240420143842/https://www.gov.uk/support/cookies">using cookies</a> and page tagging techniques</li> </ul> <p>Where you provide your consent, we use <a rel="external" href="https://web.archive.org/web/20240420143842/https://support.google.com/analytics/topic/2919631">Google Analytics</a> cookies and a Real User Monitoring (<abbr title="Real User Monitoring">RUM</abbr>) cookie from <a rel="external" href="https://web.archive.org/web/20240420143842/https://www.speedcurve.com/features/performance-monitoring/">SpeedCurve</a> to collect information about how you use GOV.UK. This includes <abbr title="Internet Protocol">IP</abbr> addresses.</p> <p>Google Analytics processes information about:</p> <ul> <li>the pages you visit on GOV.UK</li> <li>how long you spend on each GOV.UK page</li> <li>how you got to the site</li> <li>what you click on while you’re visiting the site</li> </ul> <p>We also receive the same information from other government digital services.</p> <p>We make sure you cannot be directly identified by Google Analytics data. We do this by using <a rel="external" href="https://web.archive.org/web/20240420143842/https://support.google.com/analytics/answer/2763052">Google Analytics’ <abbr title="Internet Protocol">IP</abbr> address anonymisation</a> feature and by removing any other personal data from the titles or URLs of the pages you visit.</p> <p>We will not combine analytics information with other data sets in a way that would directly identify who you are.</p> <p>SpeedCurve <abbr title="Real User Monitoring">RUM</abbr> software processes anonymised information about:</p> <ul> <li>how well the pages performed on your device</li> <li>performance bottlenecks your device experienced</li> <li>JavaScript errors your device encountered</li> </ul> <p><a href="/web/20240420143842/https://www.gov.uk/help/cookie-details">Find out more about how we use Google Analytics and other cookies on GOV.UK</a>.</p> <h2 id="why-we-need-your-data">Why we need your data</h2> <p>We collect your personal data in order to:</p> <ul> <li>gather feedback to improve our services, for example our email alerts</li> <li>respond to any feedback you send us, if you’ve asked us to</li> <li>send email alerts to users who request them</li> <li>allow you to access government services and make transactions</li> <li>provide you with information about local services</li> <li>monitor use of the site to identify security threats</li> <li>monitor the performance of the site to identify inefficiencies and JavaScript errors</li> </ul> <p>We use the information we collect through Google Analytics and SpeedCurve <abbr title="Real User Monitoring">RUM</abbr> to see how you use GOV.UK and to see how well the site performs on your device.</p> <p>We do this to help:</p> <ul> <li>make sure GOV.UK is meeting the needs of its users</li> <li>make improvements, for example <a rel="external" href="https://web.archive.org/web/20240420143842/https://insidegovuk.blog.gov.uk/2015/03/26/new-tool-to-see-trending-searches/">improving site search</a> </li> <li>make performance improvements, for example improving page load time and data usage</li> </ul> <p>We combine Google Analytics information with similar data from other government digital services to help understand and improve user journeys within GOV.UK and other government digital services.</p> <h2 id="our-legal-basis-for-processing-your-data">Our legal basis for processing your data</h2> <p>The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of GOV.UK.</p> <p>The legal basis for processing data collected with Google Analytics and SpeedCurve <abbr title="Real User Monitoring">RUM</abbr> on GOV.UK and other government digital services is your consent.</p> <p>The legal basis for processing all other personal data is that it’s necessary:</p> <ul> <li>to perform a task in the public interest</li> <li>in the exercise of our functions as a government department</li> </ul> <h2 id="what-we-do-with-your-data">What we do with your data</h2> <p>The data we collect may be shared with other government departments, agencies and public bodies. It may also be shared with our technology suppliers, for example our hosting provider.</p> <p>We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.</p> <p>The data we collect with Google Analytics cookies is transferred and stored with Google where we analyse it with Google Analytics software (Universal Analytics). We do not allow Google to use or share this data for their own purposes.</p> <p>We will not:</p> <ul> <li>sell or rent your data to third parties</li> <li>share your data with third parties for marketing purposes</li> </ul> <h2 id="how-long-we-keep-your-data">How long we keep your data</h2> <p>We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.</p> <p>We will:</p> <ul> <li>keep your email data until you unsubscribe</li> <li>keep your feedback data for 2 years</li> <li>delete access log data which contain your <abbr title="Internet Protocol">IP</abbr> address after 120 days</li> </ul> <h2 id="childrens-privacy-protection">Children’s privacy protection</h2> <p>Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.</p> <h2 id="where-your-data-is-processed-and-stored">Where your data is processed and stored</h2> <p>We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.</p> <p>All personal data is stored in the <a href="/web/20240420143842/https://www.gov.uk/eu-eea">European Economic Area</a> (<abbr title="European Economic Area">EEA</abbr>). Data collected by Google Analytics and SpeedCurve <abbr title="Real User Monitoring">RUM</abbr> may be transferred outside the <abbr title="European Economic Area">EEA</abbr> for processing.</p> <p>Where data processing happens in the US, suppliers need to meet the certification standards set out in the <a href="/web/20240420143842/https://www.gov.uk/government/publications/uk-us-data-bridge-supporting-documents/uk-us-data-bridge-explainer">UK-US data bridge</a> agreement. This facilitates flows of personal data to certified US companies that have opted in to the EU-US Data Privacy Framework.</p> <h2 id="how-we-protect-your-data-and-keep-it-secure">How we protect your data and keep it secure</h2> <p>We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.</p> <p>We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.</p> <h2 id="your-rights">Your rights</h2> <p>You have the right to request:</p> <ul> <li>information about how your personal data is processed</li> <li>a copy of that personal data</li> <li>that anything inaccurate in your personal data is corrected immediately</li> </ul> <p>You can also:</p> <ul> <li>raise an objection about how your personal data is processed</li> <li>request that your personal data is erased if there is no longer a justification for it</li> <li>ask that the processing of your personal data is restricted in certain circumstances</li> </ul> <p>If you have any of these requests, get in contact with our Privacy Team.</p> <h2 id="links-to-other-websites">Links to other websites</h2> <p>GOV.UK contains links to other websites.</p> <p>This privacy notice only applies to GOV.UK, and does not cover other government services and transactions that we link to. These services, such as <a rel="external" href="https://web.archive.org/web/20240420143842/https://www.universal-credit.service.gov.uk/postcode-checker">Universal Credit</a>, have their own terms and conditions and privacy policies.</p> <h3 id="following-a-link-to-another-website">Following a link to another website</h3> <p>If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.</p> <h3 id="following-a-link-to-govuk-from-another-website">Following a link to GOV.UK from another website</h3> <p>If you come to GOV.UK from another website, we may receive personal information from the other website. You should read the privacy policy of the website you came from to find out more about this.</p> <h2 id="contact-us-or-make-a-complaint">Contact us or make a complaint</h2> <p>Contact the Privacy Team if you:</p> <ul> <li>have a question about anything in this privacy notice</li> <li>think that your personal data has been misused or mishandled</li> </ul> <div class="contact"> <p>Privacy Team<br> <a href="https://web.archive.org/web/20240420143842/mailto:gds-privacy-office@digital.cabinet-office.gov.uk">gds-privacy-office@digital.cabinet-office.gov.uk</a></p> </div> <p>You can also contact our Data Protection Officer (<abbr title="Data Protection Officer">DPO</abbr>):</p> <div class="contact"> <p>Data Protection Officer<br> <a href="https://web.archive.org/web/20240420143842/mailto:DPO@cabinetoffice.gov.uk">DPO@cabinetoffice.gov.uk</a><br> Cabinet Office<br> 70 Whitehall<br> London <br> SW1A 2AS</p> </div> <p>The <abbr title="Data Protection Officer">DPO</abbr> provides independent advice and monitoring of our use of personal information.</p> <p>You can also make a complaint to the Information Commissioner, who is an independent regulator.</p> <div class="contact"> <p>Information Commissioner<br> <a href="https://web.archive.org/web/20240420143842/mailto:icocasework@ico.org.uk">icocasework@ico.org.uk</a><br> Telephone: 0303 123 1113<br> Textphone: 01625 545860<br> Monday to Friday, 9am to 4:30pm<br> <a href="/web/20240420143842/https://www.gov.uk/call-charges">Find out about call charges</a></p> </div> <div class="address"><div class="adr org fn"><p> Information Commissioner's Office <br>Wycliffe House <br>Water Lane <br>Wilmslow <br>Cheshire SK9 5AF <br> </p></div></div> <h2 id="changes-to-this-policy">Changes to this policy</h2> <p>We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.</p> <p>If these changes affect how your personal data is processed, <abbr title="Government Digital Service">GDS</abbr> will take reasonable steps to let you know.</p> </div> <div class="app-c-published-dates" lang="en"> Last updated 24 November 2023 </div> </div> </div> <div class="govuk-grid-column-one-third"> <div class="gem-c-contextual-sidebar"> <div class="gem-c-related-navigation" data-module="gem-track-click ga4-link-tracker"> <h2 id="related-nav-related_items-f2fe5b3d" class="gem-c-related-navigation__main-heading" data-track-count="sidebarRelatedItemSection"> Related content </h2> <nav role="navigation" class="gem-c-related-navigation__nav-section" aria-labelledby="related-nav-related_items-f2fe5b3d" data-module="gem-toggle"> <ul class="gem-c-related-navigation__link-list"> <li class="gem-c-related-navigation__link"><a class="govuk-link govuk-link gem-c-related-navigation__section-link govuk-link 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"datePublished": "2013-09-02T11:38:43Z", "dateModified": "2023-11-24T12:19:15Z", "text": "What data is collected when you use GOV.UK - how it's used, where it's stored, your rights.", "publisher": { "@type": "Organization", "name": "GOV.UK", "url": "https://web.archive.org/web/20240420143842/https://www.gov.uk", "logo": { "@type": "ImageObject", "url": "https://web.archive.org/web/20240420143842/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-logo-b15a4d254746d1642b8187217576d1e8fe50b51352d352fda13eee55d3c1c80a.png" } }, "image": [ "https://web.archive.org/web/20240420143842/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-1x1-c3d38c0d4fc00005df38a71e1db7097276681d6917bca58f0dc8336a252e1bb3.png", "https://web.archive.org/web/20240420143842/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-4x3-edc38c137a14ecfc3fc83f404090e20dab806dad345c96a1df6a163ee2d1e3aa.png", "https://web.archive.org/web/20240420143842/https://www.gov.uk/assets/government-frontend/govuk_publishing_components/govuk-schema-placeholder-16x9-5dc2d0ea1eb72cd94e66db210ef41b22ce364e7ed09d63a3acc28fda09e27864.png" ], "author": { "@type": "Organization", "name": "Government Digital Service", "url": "https://web.archive.org/web/20240420143842/https://www.gov.uk/government/organisations/government-digital-service" }, "headLine": "Privacy notice", "description": "What data is collected when you use GOV.UK - how it's used, where it's stored, your rights.", "articleBody": "\u003cp\u003eGOV.UK (or www.gov.uk) is provided by the \u003ca href=\"/government/organisations/government-digital-service\"\u003eGovernment Digital Service\u003c/a\u003e (\u003cabbr title=\"Government Digital Service\"\u003eGDS\u003c/abbr\u003e), part of the Cabinet Office.\u003c/p\u003e\n\n\u003cp\u003eCabinet Office is the data controller for pages starting with www.gov.uk - for example, \u003ca href=\"/pip\"\u003ewww.gov.uk/pip\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eIf you have a GOV.UK One Login, read the \u003ca rel=\"external\" href=\"https://signin.account.gov.uk/privacy-notice\"\u003efull GOV.UK One Login privacy notice\u003c/a\u003e to find out how it stores, processes and shares your personal information.\u003c/p\u003e\n\n\u003cp\u003eIf you follow a link to a service provided by another government department, agency or local authority, that organisation will:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ebe the data controller\u003c/li\u003e\n \u003cli\u003ebe responsible for processing any data you share with them\u003c/li\u003e\n \u003cli\u003epublish and manage their own privacy notice with details of how to contact them\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cdiv class=\"example\"\u003e\n\u003ch3 id=\"example\"\u003eExample\u003c/h3\u003e\n\n\u003cp\u003eIf you make a claim for Universal Credit \u003ca rel=\"external\" href=\"https://www.universal-credit.service.gov.uk/postcode-checker\"\u003ewww.universal-credit.service.gov.uk\u003c/a\u003e, the Department for Work and Pensions will be the responsible controller. The service’s own \u003ca rel=\"external\" href=\"https://www.universal-credit.service.gov.uk/privacypolicy\"\u003eprivacy notice\u003c/a\u003e will apply.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eA data controller determines how and why personal data is processed. For more information, read the Cabinet Office’s entry in the \u003ca rel=\"external\" href=\"https://ico.org.uk/ESDWebPages/Entry/Z7414053\"\u003eData Protection Public Register\u003c/a\u003e.\u003c/p\u003e\n\n\u003ch2 id=\"what-data-we-collect\"\u003eWhat data we collect\u003c/h2\u003e\n\n\u003cp\u003eThe personal data we collect from you includes:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003equestions, queries or feedback you leave, including your email address if you contact GOV.UK\u003c/li\u003e\n \u003cli\u003eyour postcode and address if you use a GOV.UK service that includes a postcode or address lookup function (such as the \u003ca href=\"/school-term-holiday-dates\"\u003eschool term and holiday dates service\u003c/a\u003e)\u003c/li\u003e\n \u003cli\u003eyour email address and subscription preferences when you sign up to our email alerts\u003c/li\u003e\n \u003cli\u003ehow you use our emails - for example whether you open them and which links you click on\u003c/li\u003e\n \u003cli\u003eyour Internet Protocol (\u003cabbr title=\"Internet Protocol\"\u003eIP\u003c/abbr\u003e) address, and details of which version of \u003ca href=\"/support/browsers\"\u003eweb browser\u003c/a\u003e you used\u003c/li\u003e\n \u003cli\u003einformation on how you use the site, \u003ca href=\"/support/cookies\"\u003eusing cookies\u003c/a\u003e and page tagging techniques\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eWhere you provide your consent, we use \u003ca rel=\"external\" href=\"https://support.google.com/analytics/topic/2919631\"\u003eGoogle Analytics\u003c/a\u003e cookies and a Real User Monitoring (\u003cabbr title=\"Real User Monitoring\"\u003eRUM\u003c/abbr\u003e) cookie from \u003ca rel=\"external\" href=\"https://www.speedcurve.com/features/performance-monitoring/\"\u003eSpeedCurve\u003c/a\u003e to collect information about how you use GOV.UK. This includes \u003cabbr title=\"Internet Protocol\"\u003eIP\u003c/abbr\u003e addresses.\u003c/p\u003e\n\n\u003cp\u003eGoogle Analytics processes information about:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ethe pages you visit on GOV.UK\u003c/li\u003e\n \u003cli\u003ehow long you spend on each GOV.UK page\u003c/li\u003e\n \u003cli\u003ehow you got to the site\u003c/li\u003e\n \u003cli\u003ewhat you click on while you’re visiting the site\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eWe also receive the same information from other government digital services.\u003c/p\u003e\n\n\u003cp\u003eWe make sure you cannot be directly identified by Google Analytics data. We do this by using \u003ca rel=\"external\" href=\"https://support.google.com/analytics/answer/2763052\"\u003eGoogle Analytics’ \u003cabbr title=\"Internet Protocol\"\u003eIP\u003c/abbr\u003e address anonymisation\u003c/a\u003e feature and by removing any other personal data from the titles or URLs of the pages you visit.\u003c/p\u003e\n\n\u003cp\u003eWe will not combine analytics information with other data sets in a way that would directly identify who you are.\u003c/p\u003e\n\n\u003cp\u003eSpeedCurve \u003cabbr title=\"Real User Monitoring\"\u003eRUM\u003c/abbr\u003e software processes anonymised information about:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ehow well the pages performed on your device\u003c/li\u003e\n \u003cli\u003eperformance bottlenecks your device experienced\u003c/li\u003e\n \u003cli\u003eJavaScript errors your device encountered\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003e\u003ca href=\"/help/cookie-details\"\u003eFind out more about how we use Google Analytics and other cookies on GOV.UK\u003c/a\u003e.\u003c/p\u003e\n\n\u003ch2 id=\"why-we-need-your-data\"\u003eWhy we need your data\u003c/h2\u003e\n\n\u003cp\u003eWe collect your personal data in order to:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003egather feedback to improve our services, for example our email alerts\u003c/li\u003e\n \u003cli\u003erespond to any feedback you send us, if you’ve asked us to\u003c/li\u003e\n \u003cli\u003esend email alerts to users who request them\u003c/li\u003e\n \u003cli\u003eallow you to access government services and make transactions\u003c/li\u003e\n \u003cli\u003eprovide you with information about local services\u003c/li\u003e\n \u003cli\u003emonitor use of the site to identify security threats\u003c/li\u003e\n \u003cli\u003emonitor the performance of the site to identify inefficiencies and JavaScript errors\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eWe use the information we collect through Google Analytics and SpeedCurve \u003cabbr title=\"Real User Monitoring\"\u003eRUM\u003c/abbr\u003e to see how you use GOV.UK and to see how well the site performs on your device.\u003c/p\u003e\n\n\u003cp\u003eWe do this to help:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003emake sure GOV.UK is meeting the needs of its users\u003c/li\u003e\n \u003cli\u003emake improvements, for example \u003ca rel=\"external\" href=\"https://insidegovuk.blog.gov.uk/2015/03/26/new-tool-to-see-trending-searches/\"\u003eimproving site search\u003c/a\u003e\n\u003c/li\u003e\n \u003cli\u003emake performance improvements, for example improving page load time and data usage\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eWe combine Google Analytics information with similar data from other government digital services to help understand and improve user journeys within GOV.UK and other government digital services.\u003c/p\u003e\n\n\u003ch2 id=\"our-legal-basis-for-processing-your-data\"\u003eOur legal basis for processing your data\u003c/h2\u003e\n\n\u003cp\u003eThe legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of GOV.UK.\u003c/p\u003e\n\n\u003cp\u003eThe legal basis for processing data collected with Google Analytics and SpeedCurve \u003cabbr title=\"Real User Monitoring\"\u003eRUM\u003c/abbr\u003e on GOV.UK and other government digital services is your consent.\u003c/p\u003e\n\n\u003cp\u003eThe legal basis for processing all other personal data is that it’s necessary:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003eto perform a task in the public interest\u003c/li\u003e\n \u003cli\u003ein the exercise of our functions as a government department\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch2 id=\"what-we-do-with-your-data\"\u003eWhat we do with your data\u003c/h2\u003e\n\n\u003cp\u003eThe data we collect may be shared with other government departments, agencies and public bodies. It may also be shared with our technology suppliers, for example our hosting provider.\u003c/p\u003e\n\n\u003cp\u003eWe will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.\u003c/p\u003e\n\n\u003cp\u003eThe data we collect with Google Analytics cookies is transferred and stored with Google where we analyse it with Google Analytics software (Universal Analytics). We do not allow Google to use or share this data for their own purposes.\u003c/p\u003e\n\n\u003cp\u003eWe will not:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003esell or rent your data to third parties\u003c/li\u003e\n \u003cli\u003eshare your data with third parties for marketing purposes\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch2 id=\"how-long-we-keep-your-data\"\u003eHow long we keep your data\u003c/h2\u003e\n\n\u003cp\u003eWe will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.\u003c/p\u003e\n\n\u003cp\u003eWe will:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ekeep your email data until you unsubscribe\u003c/li\u003e\n \u003cli\u003ekeep your feedback data for 2 years\u003c/li\u003e\n \u003cli\u003edelete access log data which contain your \u003cabbr title=\"Internet Protocol\"\u003eIP\u003c/abbr\u003e address after 120 days\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch2 id=\"childrens-privacy-protection\"\u003eChildren’s privacy protection\u003c/h2\u003e\n\n\u003cp\u003eOur services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.\u003c/p\u003e\n\n\u003ch2 id=\"where-your-data-is-processed-and-stored\"\u003eWhere your data is processed and stored\u003c/h2\u003e\n\n\u003cp\u003eWe design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.\u003c/p\u003e\n\n\u003cp\u003eAll personal data is stored in the \u003ca href=\"/eu-eea\"\u003eEuropean Economic Area\u003c/a\u003e (\u003cabbr title=\"European Economic Area\"\u003eEEA\u003c/abbr\u003e). Data collected by Google Analytics and SpeedCurve \u003cabbr title=\"Real User Monitoring\"\u003eRUM\u003c/abbr\u003e may be transferred outside the \u003cabbr title=\"European Economic Area\"\u003eEEA\u003c/abbr\u003e for processing.\u003c/p\u003e\n\n\u003cp\u003eWhere data processing happens in the US, suppliers need to meet the certification standards set out in the \u003ca href=\"/government/publications/uk-us-data-bridge-supporting-documents/uk-us-data-bridge-explainer\"\u003eUK-US data bridge\u003c/a\u003e agreement. This facilitates flows of personal data to certified US companies that have opted in to the EU-US Data Privacy Framework.\u003c/p\u003e\n\n\u003ch2 id=\"how-we-protect-your-data-and-keep-it-secure\"\u003eHow we protect your data and keep it secure\u003c/h2\u003e\n\n\u003cp\u003eWe are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.\u003c/p\u003e\n\n\u003cp\u003eWe also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.\u003c/p\u003e\n\n\u003ch2 id=\"your-rights\"\u003eYour rights\u003c/h2\u003e\n\n\u003cp\u003eYou have the right to request:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003einformation about how your personal data is processed\u003c/li\u003e\n \u003cli\u003ea copy of that personal data\u003c/li\u003e\n \u003cli\u003ethat anything inaccurate in your personal data is corrected immediately\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eYou can also:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003eraise an objection about how your personal data is processed\u003c/li\u003e\n \u003cli\u003erequest that your personal data is erased if there is no longer a justification for it\u003c/li\u003e\n \u003cli\u003eask that the processing of your personal data is restricted in certain circumstances\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIf you have any of these requests, get in contact with our Privacy Team.\u003c/p\u003e\n\n\u003ch2 id=\"links-to-other-websites\"\u003eLinks to other websites\u003c/h2\u003e\n\n\u003cp\u003eGOV.UK contains links to other websites.\u003c/p\u003e\n\n\u003cp\u003eThis privacy notice only applies to GOV.UK, and does not cover other government services and transactions that we link to. These services, such as \u003ca rel=\"external\" href=\"https://www.universal-credit.service.gov.uk/postcode-checker\"\u003eUniversal Credit\u003c/a\u003e, have their own terms and conditions and privacy policies.\u003c/p\u003e\n\n\u003ch3 id=\"following-a-link-to-another-website\"\u003eFollowing a link to another website\u003c/h3\u003e\n\n\u003cp\u003eIf you go to another website from this one, read the privacy policy on that website to find out what it does with your information.\u003c/p\u003e\n\n\u003ch3 id=\"following-a-link-to-govuk-from-another-website\"\u003eFollowing a link to GOV.UK from another website\u003c/h3\u003e\n\n\u003cp\u003eIf you come to GOV.UK from another website, we may receive personal information from the other website. You should read the privacy policy of the website you came from to find out more about this.\u003c/p\u003e\n\n\u003ch2 id=\"contact-us-or-make-a-complaint\"\u003eContact us or make a complaint\u003c/h2\u003e\n\n\u003cp\u003eContact the Privacy Team if you:\u003c/p\u003e\n\n\u003cul\u003e\n \u003cli\u003ehave a question about anything in this privacy notice\u003c/li\u003e\n \u003cli\u003ethink that your personal data has been misused or mishandled\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cdiv class=\"contact\"\u003e\n\u003cp\u003ePrivacy Team\u003cbr\u003e\n\u003ca href=\"mailto:gds-privacy-office@digital.cabinet-office.gov.uk\"\u003egds-privacy-office@digital.cabinet-office.gov.uk\u003c/a\u003e\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eYou can also contact our Data Protection Officer (\u003cabbr title=\"Data Protection Officer\"\u003eDPO\u003c/abbr\u003e):\u003c/p\u003e\n\n\u003cdiv class=\"contact\"\u003e\n\u003cp\u003eData Protection Officer\u003cbr\u003e\n\u003ca href=\"mailto:DPO@cabinetoffice.gov.uk\"\u003eDPO@cabinetoffice.gov.uk\u003c/a\u003e\u003cbr\u003e\nCabinet Office\u003cbr\u003e\n70 Whitehall\u003cbr\u003e\nLondon \u003cbr\u003e\nSW1A 2AS\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cp\u003eThe \u003cabbr title=\"Data Protection Officer\"\u003eDPO\u003c/abbr\u003e provides independent advice and monitoring of our use of personal information.\u003c/p\u003e\n\n\u003cp\u003eYou can also make a complaint to the Information Commissioner, who is an independent regulator.\u003c/p\u003e\n\n\u003cdiv class=\"contact\"\u003e\n\u003cp\u003eInformation Commissioner\u003cbr\u003e\n\u003ca href=\"mailto:icocasework@ico.org.uk\"\u003eicocasework@ico.org.uk\u003c/a\u003e\u003cbr\u003e\nTelephone: 0303 123 1113\u003cbr\u003e\nTextphone: 01625 545860\u003cbr\u003e\nMonday to Friday, 9am to 4:30pm\u003cbr\u003e\n\u003ca href=\"/call-charges\"\u003eFind out about call charges\u003c/a\u003e\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cdiv class=\"address\"\u003e\u003cdiv class=\"adr org fn\"\u003e\u003cp\u003e\n\nInformation Commissioner's Office\n\u003cbr\u003eWycliffe House\n\u003cbr\u003eWater Lane\n\u003cbr\u003eWilmslow\n\u003cbr\u003eCheshire SK9 5AF\n\u003cbr\u003e\n\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\n\n\u003ch2 id=\"changes-to-this-policy\"\u003eChanges to this policy\u003c/h2\u003e\n\n\u003cp\u003eWe may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.\u003c/p\u003e\n\n\u003cp\u003eIf these changes affect how your personal data is processed, \u003cabbr title=\"Government Digital Service\"\u003eGDS\u003c/abbr\u003e will take reasonable steps to let you know.\u003c/p\u003e\n\n" } </script><script type="application/ld+json"> { "@context": "https://web.archive.org/web/20240420143842/http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "name": "Home", "@id": "https://web.archive.org/web/20240420143842/https://www.gov.uk/" } } ] } </script> </body> </html>

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